Ambulatory care coordinator jobs in New Braunfels, TX - 82 jobs
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Patient Care Coordinator - Hill Country Village
Results Physiotherapy 3.9
Ambulatory care coordinator job in San Antonio, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient CareCoordinator to join our team in Hill Country Village, San Antonio, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient CareCoordinator?
A Patient CareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient CareCoordinators have excellent customer service skills.
Patient CareCoordinators learn new things - a lot! The Patient CareCoordinator multitasks in multiple computer programs each day.
A day in the life of a Patient CareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient CareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$26k-38k yearly est. Auto-Apply 12d ago
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Care Coordinator I Bilingual
El Centro Del Barrio 4.0
Ambulatory care coordinator job in San Antonio, TX
Job DescriptionDescription:
The CareCoordinator I is responsible for providing carecoordination services for clients in their
assigned group. The CareCoordinator I will assess clients with all care management needs and
address any potential barriers to care, to ensure timely diagnosis and treatment. Under direction of
the supervisor, the CareCoordinator I will maintain a clinical tracking system to ensure
appropriate follow-up, reporting and billing.
DUTIES AND RESPONSIBILITIES
Demonstrate proficiency and efficiency in processing referrals (specialty care and ancillary services), verifying insurances, and acquiring authorization for services if needed.
·Demonstrate proficiency in following up on referrals submitted and retrieving progress notes from specialist in order to close out referral loop and assisting with obtaining second referral if necessary.
·Demonstrate proficiency in documenting activities performed on clients in EHR and C3 database, as well as in looking up patient accounts and encounters in the EHR, EPM, and C3 database, using a variety of fields including but not limited to name, birth date, social security number, and account number.
·Documents and updates PHI log in EHR when referrals are sent/processed.
· Assist in updating to maintain patient demographics in EPM, EHR and C3 database.
· Assists providers with follow-up on referral as well as no-shows as directed by providers or contract staff. Assists with obtaining second referral if necessary
· Actively responds to phone calls from contractors and/or patients who may be in need of referrals or medical records for patient's continuum of care.
· Demonstrate a strong ability to scheduling, rescheduling, and cancelling patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider.
Maintains faxes received in-patient EHR and acquires provider's signatures for faxes needing provider approval for services provided.
Flags charts for alerting staff regarding non-compliance services or needing updates to demographics.
Assist clinical teams in patient assessment via receipt of reports or review of charts that show abnormal labs/findings and notify clinicians in the event of an emergency.
Demonstrate proficiency in using great customer services skills/ proper phone etiquette when communicating with patients by phone, text messaging system, or by patient portal
· Completes daily tasks assigned by Director/Supervisor.
· Completes and runs rescreen report to bring clients back into service.
· Attend weekly meetings with department.
Understands and upholds CentroMed's mission and values relating to ethics, integrity, safety, corporate responsibility and objectives
Actively participates in maintaining high levels of excellent customer service internally and externally
·Abides by all policies and procedures set forth by CentroMed
Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
Assists in training new employees in performing their job duties as requested.
Performs all duties in conformance to appropriate safety and security standards.
Performs other duties assigned.
·Work must be performed on-site as designated.
Requirements:
QUALIFICATIONS:
Education: High School diploma or equivalent
Medical Assistant certification preferred
Experience: Six months experience in a public health care setting preferred.
Strong clerical skills to include keyboarding and a good understanding of
basic math.
Some computer knowledge and use of calculator.
Must possess mental ability to conduct client interviews with a better-thanaverage attention to detail.
Bilingual English/Spanish (preferred).
$36k-44k yearly est. 20d ago
Ortho Patient Care Coordinator - Experience Required
Sonrava
Ambulatory care coordinator job in San Antonio, TX
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Bilingual Spanish-English skills required
Treatment planning experience
Job Responsibilities/Duties :
Set and achieve personal sales goals while supporting the goals of the team
Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff
Provide patient consultations and communicate information about recommended treatments
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
Nurture the patient relationship to encourage patient retention
Work as team player to ensure each customer receives the best service possible
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
Paid Time Off (PTO)
Medical
Dental
Vision
Continuing education and advancement opportunities
401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
Treatment planning experience
Bilingual Spanish-English skills required
Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 7d ago
Patient Care Coordinator
R3 Wound Care and Hyperbarics
Ambulatory care coordinator job in San Antonio, TX
R3 Wound Care & Hyperbarics is seeking a dependable, patient-focused Patient CareCoordinator to support the daily operations of our busy medical office. This role is ideal for someone who takes pride in delivering excellent patient experience, communicates professionally, and thrives in a fast-paced environment.
As the first point of contact, you'll handle patient scheduling, patient intake, check-in/check-out, and daily administrative support. You'll also manage insurance verification, prior authorizations, and referral coordination, ensuring each patient's visit runs smoothly from start to finish. Accuracy matters here-clean medical documentation, strong attention to detail, and comfort navigating EHR/EMR systems are essential.
Success in this role comes from balancing compassion with efficiency. Patients will look to you for clear communication and reassurance, while your coworkers will rely on your organization, teamwork, and steady professionalism. All work must comply with HIPAA and our commitment to patient-centered care.
Key Responsibilities
• Greet and assist patients with professionalism and warmth
• Coordinate patient scheduling and appointment follow-ups
• Manage patient intake, registration, and insurance information
• Complete insurance verification and obtain prior authorizations
• Support referral coordination with providers and patients
• Handle check-in/check-out and daily front desk operations
• Maintain accurate documentation and EHR/EMR records
• Provide administrative support to providers and clinical staff
What You Bring
• Experience in a medical office or patient care setting
• Strong communication skills with a compassionate approach
• Proficiency in EHR/EMR systems and Microsoft Office
• Ability to multitask, stay organized, and manage time well
• Comfort working in a fast-paced, team-oriented environment
If you take pride in helping patients feel supported and want to be part of a team that values professionalism, empathy, and excellence, we'd like to meet you.
$27k-40k yearly est. 54d ago
Discharge Care Coordinator
San Antonio Behavioral Healthcare Hospital
Ambulatory care coordinator job in San Antonio, TX
Job Description
Develop and monitor patient-centered plans and treatments goals
Assure the deliverance of quality treatment to patients and their families
Provide quality case management services to all patients and their families
Serve as a member of interdisciplinary team supporting the organization's treatment program and philosophy.
Assists with discharge planning, including meeting with patients/families to gather basic data and formulate an initial discharge plan.
Coordinate services with other treatment team members.
Assists with member discharge evaluations, works with teams to build treatment plans that promote long-term health and relapse prevention.
Maintain effective quality clinical records.
Integrates with all care centers in hospital, addressing a variety of age-specific concerns.
Attends and participates in regularly scheduled staff meetings including other department required meetings and educational programs.
Demonstrates knowledge of and participation in Performance Improvement activities.
Comprehends and adheres to industry standards and regulatory requirements: including, but not limited to, TJC, CMS, accreditation standards, regulatory requirements, HIPAA, medical staff regulations, and hospital policies.
Ensures confidentiality of verbal and written member information, in accordance with HIPAA standards and network policy.
Maintain high level of productivity.
Must be able to keep up with the latest clinical trends and information for the population being served.
Must have computer skill and knowledge.
Assists with general office duties, e.g., copying, faxing, mailing, filing, data entry, etc.
Other duties as assigned.
Requirements
A bachelor's or Master's degree in social work from an accredited college or university.
Knowledge of Discharge Planning/ Utilization Management / Case Management terminology and functions, in behavioral health environment preferred.
Must possess a positive attitude toward various populations.
Excellent verbal and written communication skills, strong organization and task prioritization skills.
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401K Retirement Plan
Healthcare Spending Account
Dependent Care Spending Account
PTO Plan with Holiday Premium Pay
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
Short and Long-Term Disability (with additional buy-in opportunities)
$27k-40k yearly est. 23d ago
Ortho Patient Care Coordinator - Experience Required
Sonrava Health
Ambulatory care coordinator job in San Antonio, TX
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
* Bilingual Spanish-English skills required
* Treatment planning experience
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* Treatment planning experience
* Bilingual Spanish-English skills required
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 7d ago
Care Coordinator I Bilingual
Centromed
Ambulatory care coordinator job in San Antonio, TX
The CareCoordinator I is responsible for providing carecoordination services for clients in their assigned group. The CareCoordinator I will assess clients with all care management needs and address any potential barriers to care, to ensure timely diagnosis and treatment. Under direction of
the supervisor, the CareCoordinator I will maintain a clinical tracking system to ensure
appropriate follow-up, reporting and billing.
DUTIES AND RESPONSIBILITIES
Demonstrate proficiency and efficiency in processing referrals (specialty care and ancillary services), verifying insurances, and acquiring authorization for services if needed.
* Demonstrate proficiency in following up on referrals submitted and retrieving progress notes from specialist in order to close out referral loop and assisting with obtaining second referral if necessary.
* Demonstrate proficiency in documenting activities performed on clients in EHR and C3 database, as well as in looking up patient accounts and encounters in the EHR, EPM, and C3 database, using a variety of fields including but not limited to name, birth date, social security number, and account number.
* Documents and updates PHI log in EHR when referrals are sent/processed.
* Assist in updating to maintain patient demographics in EPM, EHR and C3 database.
* Assists providers with follow-up on referral as well as no-shows as directed by providers or contract staff. Assists with obtaining second referral if necessary
* Actively responds to phone calls from contractors and/or patients who may be in need of referrals or medical records for patient's continuum of care.
* Demonstrate a strong ability to scheduling, rescheduling, and cancelling patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider.
Maintains faxes received in-patient EHR and acquires provider's signatures for faxes needing provider approval for services provided.
Flags charts for alerting staff regarding non-compliance services or needing updates to demographics.
Assist clinical teams in patient assessment via receipt of reports or review of charts that show abnormal labs/findings and notify clinicians in the event of an emergency.
Demonstrate proficiency in using great customer services skills/ proper phone etiquette when communicating with patients by phone, text messaging system, or by patient portal
* Completes daily tasks assigned by Director/Supervisor.
* Completes and runs rescreen report to bring clients back into service.
* Attend weekly meetings with department.
Understands and upholds CentroMed's mission and values relating to ethics, integrity, safety, corporate responsibility and objectives
Actively participates in maintaining high levels of excellent customer service internally and externally
* Abides by all policies and procedures set forth by CentroMed
Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
Assists in training new employees in performing their job duties as requested.
Performs all duties in conformance to appropriate safety and security standards.
Performs other duties assigned.
* Work must be performed on-site as designated.
Requirements
QUALIFICATIONS:
Education: High School diploma or equivalent
Medical Assistant certification preferred
Experience: Six months experience in a public health care setting preferred.
* Strong clerical skills to include keyboarding and a good understanding of
* basic math.
* Some computer knowledge and use of calculator.
* Must possess mental ability to conduct client interviews with a better-thanaverage attention to detail.
* Bilingual English/Spanish (preferred).
$27k-40k yearly est. 60d+ ago
Health Care Coordinator
The Haven & The Laurels In Stone Oak
Ambulatory care coordinator job in San Antonio, TX
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for a LPN to join our team.
As an LPN, you will provide nursing care in accordance with the client's plan of care to include comprehensive health and psychosocial evaluation, monitoring of the client's condition, health promotion and prevention coordination of services.
Requirements:
Two years LPN experience required
Two years experience in assisted living or in a nursing home
Licensed Practical Nurse license in good standing
Ability to ensure community follows all federal, state and local laws and regulations as pertains to resident services and care.
Demonstrate good judgment, problem solving and decision making skills
Effective organization, time management, and written and verbal communication skills.
The ability to handle multiple priorities and delegate assignments.
A dedication to seniors and their well-being is essential.
The ability to work nights and weekends.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1007011
$34k-47k yearly est. 54d ago
North Austin Patient Care Coordinator
Nau Urology Specialists
Ambulatory care coordinator job in Austin, TX
Job DescriptionSalary: DOE
at Urology Specialists of Austin Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient CareCoordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The Patient CareCoordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patient care.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
$27k-40k yearly est. Easy Apply 30d ago
Care Coordinator II - J01000
Bravotech 4.2
Ambulatory care coordinator job in Austin, TX
Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experience
Coordinatescare activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
May support performing service assessments/screenings for members and documenting the members care needs
Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
Provide education on benefits and resources available
Performs other duties as assigned.
Complies with all policies and standards.
$34k-48k yearly est. 50d ago
Clinical Care Transitions Coordinator
Halcyon Home LLC 4.7
Ambulatory care coordinator job in Austin, TX
Job DescriptionDescription:
Are you a licensed nurse who loves connecting with people just as much as caring for them?
Do you believe great healthcare starts with trust, compassion, and showing up when it matters most?
If you're a licensed nurse who believes great care, strong partnerships, and meaningful relationships go hand in hand-and you're ready to say “yes” to making a real impact-we'd love to meet you.
Halcyon Home is looking for a Clinical Care Transitions Coordinator who brings heart, hustle, and clinical excellence to our growing homecare, home health, and hospice organization.
About Us:
Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work!! Come join our team!
Check out the Great Place to Work link:
**********************************************************
About the Role
Clinical Care Transitions Coordinator is a unique hybrid role for a clinically licensed professional who thrives in relationship-building, community engagement, and hands-on care. You'll serve as a trusted clinical and sales partner-educating seniors, families, referral partners, and assisted living communities while ensuring our services are delivered with compassion and clarity.
Essential Functions:
Build and grow referral relationships through authentic, service-driven sales efforts
Work closely with and onsite at an assisted living partner community, supporting residents, staff, and families
Visit home health patients as needed to support carecoordination and trust
Manage and oversee an on-site wellness center
Provide health talks, wellness presentations, and educational sessions for seniors, families, and assisted living staff
Act as a connector of resources-helping patients and families navigate care options
Collaborate with clinical and operations teams to ensure seamless service delivery
Go above and beyond to meet patient, family, partner, and community needs (our ideal candidate is a proud “yes” person)
Requirements:
Active LVN or RN license (required)
Experience in homecare, home health, hospice, and/or assisted living strongly preferred
Sales experience preferred, especially in healthcare or service-based environments
Extremely senior-citizen friendly: patient, warm, respectful, and compassionate
Natural relationship builder and community connector
Comfortable working onsite in assisted living settings
Confident public speaker who enjoys health education and outreach
Flexible, hands-on, and willing to step in wherever needed
A caring professional who leads with empathy, integrity, and follow-through
What Makes Us Different:
Generous PTO: Exceptional vacation and personal time off
People-First Culture: WE truly value and support our team.
Excellent Core Values: Communicate, Connect, Collaborate, Care, and Say Yes!
Team Support: Work alongside a caring and collaborative group of professionals.
Opportunity to blend clinical care, sales, and assisted living partnership
Payrate: $70,000 to $85,000 based on experience and license plus commission plan eligibility.
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Tuition reimbursement
Vision insurance
$70k-85k yearly 2d ago
Care Coordinator (LVN/ LPN)
Suvida
Ambulatory care coordinator job in Austin, TX
What You'll Do - Job Responsibilities
The CareCoordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the CareCoordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the CareCoordinator will undertake other tasks as assigned by the Nurse Care Manager. Essential responsibilities consist of but not all inclusive:
Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs
Process DME and home health orders efficiently and accurately
Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery
Identify and address barriers to care for high-risk patients
Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned
South Austin - 500 W. William Cannon Dr. Ste. 400 Austin, TX 78745
What You'll Bring
Knowledge, Skills, and Abilities
Minimum 3 years' experience as a Medical Assistant or LPN / LVN
5 years' experience as a Medical Assistant preferred
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required
Education, Experience, Licensure, or Certification Requirements
High school diploma or equivalent required
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required
LPN / LVN license preferred
How We Work
Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Equal Employment Opportunity (EEO) Policy
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$34k-47k yearly est. 60d+ ago
Home Care Service Coordinator
Addus Homecare
Ambulatory care coordinator job in San Antonio, TX
To apply via text, text 10171 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$32k-45k yearly est. 2d ago
Care Coordinator PRN
University Health 4.6
Ambulatory care coordinator job in San Antonio, TX
The CareCoordinator PRN is responsible for managing staff and coordinating patient care activities while collaborating with healthcare and non-healthcare providers. The role serves as a mentor and reports to senior nursing leadership. It requires a current RN license, BSN degree, national certification in a related field, and experience in hospital or clinical settings with management responsibilities.
POSITION SUMMARY/RESPONSIBILITIES
Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Keywords:
carecoordination, patient care management, registered nurse, BSN, healthcare leadership, clinical management, nursing coordinator, hospital administration, healthcare collaboration, BLS certification
$39k-50k yearly est. 1d ago
Care Coordinator North Austin (Williamson County)
Unbound Now
Ambulatory care coordinator job in Austin, TX
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CareCoordinator- Georgetown (Williamson County)
Job Status: Full-time, exempt, grant-funded
Job Location: Hybrid
Job Summary:
Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor's Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Now's carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor's Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50 hour work week. Some travel is possible.
Working Conditions: Work performed primarily remotely with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Now's carecoordination program regionally in accordance with the Texas Office of the Governor Child Sex Trafficking Team's expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2024-25 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with Lead CareCoordinator
Complete CSE-ITs as needed
Secure and retain release of information and consent for carecoordination services
Encourage engagement of CSEY advocacy services
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent
Support the regional carecoordination team in promoting and hosting awareness events and education/training events
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with co CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol
Be prepared to share about Unbound Now's carecoordination services as needed
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now's electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the children's advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney's office
Facilitate partner commitment, consistency, and accountability
Seek and review feedback from regional partners
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
*There will be two CSEY CareCoordinators who will be trained on all foregoing job responsibilities. Should an application move forward with the hiring process, an addendum that outlines the anticipated breakdown of those duties in a more granular way will be shared. The addendum is a starting place and will be revisited and readjusted, as needed, quarterly, to accommodate flexibility as the carecoordination program grows.
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalism and compassion
Compliance with CSTT expectations for carecoordination was upheld in the service regions
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Now's carecoordination services, with strong public presentations and written materials available as needed
Experience and Education:
Bachelor's degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and trainings
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
Pass employment eligibility verification
Fulfill Unbound Now's training requirements
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain confidentiality of sensitive information
Ability to problem solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal & reliable vehicle, have a valid driver's license, and valid car insurance. All documents are uploaded at onboarding.
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies, other Unbound Now locations, and HQ staff
$32k-45k yearly est. 60d+ ago
Hospital Coordinator (OS/OR)
Lonestar Pediatric 4.6
Ambulatory care coordinator job in Austin, TX
We are looking for a Hospital Coordinator to join our team in Central Austin!
DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. As a Patient Advocate , you will be challenged every day, to push your skill set to the limit, so you can exceed patient expectations. At the end of the day we work with children and we want their experience to be positive and memorable. You must be passionate, and eager to grow through continued learning and training. You will have the support and guidance by knowledgeable leaders in the field daily .
Typical Schedule: Monday-Friday 8am-5pm
Duties and Responsibilities
• Maintain a very high level of customer service and patient care.
• Communicating directly with hospital.
• Call patients for appointment reminders and broken appointments
• Meeting minimum requirements of patients seen per day.
• Working with Insurance companies to get pre-authorizations.
To Be Successful In This Role :
• Extremely well organized, very detail oriented, performs well under pressure, consistent follow through, and a great problem solver.
• Dental / Medical Practice Management a Huge Plus
• Dental Insurance Knowledge (Medicaid & Chip) strongly preferred
*Fluent in Spanish will help you to be successful in this role*
Some Great Perks for joining DCT Management Group:
Competitive Base Salary & Daily Bonus!
Career Development Opportunities
Full Benefits package for all full time employees !!!
**All applications will be reviewed within one business day and qualified candidates will be contacted to schedule initial interviews. **
For more information on our practice please visit us at ******************************* and also check out our support group at ***************************
$43k-51k yearly est. Auto-Apply 60d+ ago
Hospitality Coordinator Austin
Alive and Well Health
Ambulatory care coordinator job in Austin, TX
Job Description
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
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$18-21 hourly 5d ago
Care Coordinator North Austin (Williamson County)
Unbound Now
Ambulatory care coordinator job in Austin, TX
Job DescriptionSalary: Salary (55-60K) + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CareCoordinator- Georgetown (Williamson County)
Job Status: Full-time, exempt, grant-funded
Job Location: Hybrid
Job Summary:
Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Nows carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50 hour work week. Some travel is possible.
Working Conditions: Work performed primarily remotely with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows carecoordination program regionally in accordance with the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2024-25 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with Lead CareCoordinator
Complete CSE-ITs as needed
Secure and retain release of information and consent for carecoordination services
Encourage engagement of CSEY advocacy services
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent
Support the regional carecoordination team in promoting and hosting awareness events and education/training events
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with co CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol
Be prepared to share about Unbound Nows carecoordination services as needed
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office
Facilitate partner commitment, consistency, and accountability
Seek and review feedback from regional partners
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
*There will be two CSEY CareCoordinators who will be trained on all foregoing job responsibilities. Should an application move forward with the hiring process, an addendum that outlines the anticipated breakdown of those duties in a more granular way will be shared. The addendum is a starting place and will be revisited and readjusted, as needed, quarterly, to accommodate flexibility as the carecoordination program grows.
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalism and compassion
Compliance with CSTT expectations for carecoordination was upheld in the service regions
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows carecoordination services, with strong public presentations and written materials available as needed
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and trainings
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
Pass employment eligibility verification
Fulfill Unbound Nows training requirements
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain confidentiality of sensitive information
Ability to problem solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal & reliable vehicle, have a valid drivers license, and valid car insurance. All documents are uploaded at onboarding.
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies, other Unbound Now locations, and HQ staff
$32k-45k yearly est. 1d ago
Care Coordinator PRN
University Health 4.6
Ambulatory care coordinator job in Boerne, TX
The CareCoordinator PRN is responsible for managing staff and coordinating patient care activities while collaborating with healthcare and non-healthcare providers. The role serves as a mentor and reports to senior nursing leadership. It requires a current RN license, BSN degree, national certification in a related field, and experience in hospital or clinical settings with management responsibilities.
POSITION SUMMARY/RESPONSIBILITIES
Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Keywords:
carecoordination, patient care management, registered nurse, BSN, healthcare leadership, clinical management, nursing coordinator, hospital administration, healthcare collaboration, BLS certification
$33k-43k yearly est. 4d ago
Hospitality Coordinator Austin
Alive and Well Health
Ambulatory care coordinator job in Austin, TX
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
How much does an ambulatory care coordinator earn in New Braunfels, TX?
The average ambulatory care coordinator in New Braunfels, TX earns between $28,000 and $50,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in New Braunfels, TX