Social Work Care Coordinator, Medicare
Ambulatory care coordinator job in New York, NY
Provides care management through a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet member's health needs through communication and available resources, while promoting quality cost-effective outcomes. Maintains members in the most independent living situation possible; ensures consistent care along entire health care continuum by assessing and closely monitoring members' needs and status. Provides care management services and authorizes/ coordinates services within a capitated managed care system. Communicates and collaborates with primary care practitioners, interdisciplinary team and family members.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Assesses, plans and provides intensive and continuous care management across acute, home, and long-term care settings. Develops and negotiates care plans with members, families and physicians.
Assesses a person's living condition/situation, cultural influences, and functioning to identify the individual's needs; develops a comprehensive care plan that addresses those needs.
Assesses an enrollee's eligibility for Program services based on his or her health, medical, financial, legal and psychosocial status, initially and on an ongoing basis.
Plans specific objectives, goals and actions designed to meet the member's needs as identified in the assessment process that are action-oriented, time-specific and cost effective.
Implements specific care management activities and or interventions that lead to accomplishing the goals set forth in the plan of care.
Coordinates, facilitates and arranges for long term care services in the home and community-based sites, such as adult day care, nursing homes, rehab facilities, etc. Arranges for on-going nursing care, service authorization and periodic assessment.
Collaborates and negotiates with interdisciplinary teams, health care providers, family members, and third party payors, as applicable, across all health settings to ensure optimum delivery and coordination of services to members.
Monitors care management activities, services, and members' responses to interventions, to determine the effectiveness of the plan of care and the utilization of services.
Evaluates the effectiveness of the plan of care in reaching desired outcomes and goals; makes modifications or changes in the plan of care as needed.
Identifies trends and needs of groups in the community and plans interventions based on these identified needs.
Provides care management services across sites and collaborates with appropriate facility discharge planner and/or HCC when members are transitioned between settings.
Manages expenditures to ensure effective use of covered services within a capitated rate. Fiscally responsible in providing services based on members' needs.
Provides social work services in accordance with NASW code of ethics, VNS Health policies, practices, and procedures.
Participates in outreach activities to promote knowledge of the Program and its services and to coordinate Program activities with outside community agencies and health care providers (e.g., community health screening, In Services).
Participates in the development of programs to meet the specialized needs of this selected patient population.
Documents services in accordance with Health Plans Community Care standards and Managed Long Term Care (MLTC) and Licensed Home Care Services Agency (LHCSA) regulations.
Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Licensed Social Worker in New York State preferred
Education:
Master's Degree in Social Work required
Case Management Certification preferred
Work Experience:
Minimum of three years of Social Work experience required
Minimum of two years in a case management and/or community based environment preferred
Bilingual skills may be required, as determined by operational needs.
Clinical expertise in geriatrics, Long Term care and Managed care experience preferred
Pay Range
USD $70,200.00 - USD $87,700.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Wound Care Coordinator
Ambulatory care coordinator job in New York, NY
Brooklyn Center is hiring a Wound / Skin Care Nurse Coordinator in Brooklyn, NY.
Must be a New York State Licensed Registered Nurse (RN)!!
The wound care coordinator will supplement wound care management for assigned centers. Functions will include, but not limited to:
Conduct weekly wound rounds with wound care consultant(s) / provider and conduct MD and family notifications and follow-up (care plan updates, etc).
Complete weekly skin monitoring and document it in PCC.
Complete weekly wound assessment in PCC.
Review new admissions and readmissions for accurate wound information.
Review new or worsening wounds.
Reviews pressure ulcer prevention interventions.
Makes recommendations relating pressure relieving devices.
Update care plans.
Review treatment orders / implementation/ intervention.
Complete audits (as applicable).
Coordinate wound care with interdisciplinary team (dietitian, rehab. services, social service, nursing) etc.
New Admits Process:
ADON/designee will verify the skin assessment on admission (within 24 hours) and add as applicable - to the wound care provider list
Notes:
The ADON is still Responsible for the overall Wound care program - management of wound tracker, reviewing new admits, reviewing newly identified wounds
QUALIFICATIONS:
A nursing degree from an accredited college or university. Graduation from an approved school of Nursing and experience may be considered in lieu of a degree.
Registered Nurse with current State License.
Nurse with Wound Care Certification preferred.
Previous experience in a long-term care setting.
Previous experience with wound care in a health care setting is preferred.
About us:
Brooklyn Center for Rehabilitation and Healthcare is a state-of-the-art 281-bed rehabilitation and skilled nursing facility located in the Crown Heights section of Brooklyn. It's a 280,000 sq. ft. ultramodern facility with a 6,000 sq. ft. high-tech therapy suite and 14,000 sq. ft of exclusive rooftop and outdoor spaces. A recognized leader in short-term rehab and long-term care, Brooklyn Center is committed to ensuring the highest quality of life for all our patients and residents, helping each to get stronger, healthier, and happier. We're a community of friends, neighbors, and family living life to the fullest. Brooklyn Center is a proud member of Centers Health Care-the largest post-acute health care network in the Northeast.
Equal Opportunity Employer -M/F/D/V
Care Cycle Coordinator lead
Ambulatory care coordinator job in New York, NY
As a Care Cycle Coordinator Account Lead, you will work with our Home Health Director to manage and coordinate all aspects of a patient's healthcare journey and acting as the central point of contact for patients throughout their care cycle. The Care Cycle Coordinator Account Lead will be the primary contact for clients/patients within their defined territory, so having good people skills is necessary. Establishing strong relationships with our coordinators, partners, and therapists to ensure clients receive the best care possible is a critical component of this role.
DUTIES AND RESPONSIBILITIES
Team Supervision
Responsible for leading and directing the daily activities for all team members within the defined group.
Collaborate with multidisciplinary teams to optimize patient care and participate in weekly team meetings to provide feedback regarding potential improvements in current processes and address any gaps in service delivery.
Communicate with other team members regarding availability for the cases.
Relationship Management
Act as the liaison between patients, families, healthcare providers, and other relevant stakeholders to ensure clear communication and coordinated care.
Maintain and develop excellent relationships with providers to ensure seamless communication and initiation/continuation of services.a
Handle high volume of calls and emails while providing excellent customer service to maintain and develop relationships with clients/patients ensuring satisfaction while staying within company guidelines.
Provide education and resources to patients and their families.
Conduct regular patient check-ins to ensure services provided meet expectations, making any adjustments as needed.
Provider Relationship
Assess the service needs of clients/patients and connect them with the correct provider.
Maintain and exceed monthly staffing goals for defined territory according to appropriate timelines.
Ensure providers' caseload is maximized based on their availability and employment terms in order to meet departmental goals.
Partner Engagement
Build and maintain strong relationships with partners (vendors, referral sources,
CHHAs, MDs) through regular, clear communication to ensure seamless service delivery,
address issues promptly and align with partner preferences.
Maintain frequent, professional communication with partners to ensure steady referrals and status transparency.
Establish strategic relationships to unlock new business opportunities and increase sustainable income generating avenues.
System and Data Management
Maintain accurate and detailed patient records whilst ensuring confidentiality and adherence to HIPAA regulations
Budgetary
Meet designated KPIs as defined by the Home Health Director based on monthly targets/goals.
Collaborate with Talent Acquisition to assess reimbursement rates for established territories to ensure alignment with gross profit margins as defined by the Executive Director to support company objectives.
Required Qualifications:
A minimum of an Bachelor's degree in related field, Healthcare preferred
A minimum of 3+ years' experience working within the Home Health setting or similar industry
A minimum of 3+ years' experience in a supervisory capacity
Familiarity with healthcare software and electronic medical records
Excellent communication, organizational, interpersonal and problem-solving skills
Strong understanding of patient confidentiality and privacy laws
Compassionate and empathetic approach to patient care
Ability to manage multiple tasks and priorities simultaneously
Ability to work effectively in a team environment
Proficient in Microsoft Office
Coordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!
Ambulatory care coordinator job in Valley Stream, NY
$15,000 Sign-On Bonus or Student Loan Assistance!
As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.
Patients trust and rely on your judgment. And so do we!
Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education.
In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right.
Excellent clinical assessment skills
Strong ability to solve problems independently and interact with an integrated team
Current NYS RN license and registration
Bachelor's degree in nursing preferred
Minimum of one year acute medical-surgical nursing experience
CHHA experience preferred
Home Visit Care Coordinator
Ambulatory care coordinator job in Nyack, NY
Job Title : Community Health Worker
Duration : 2+ Months contract
Education : Bachelor's degree from an accredited college or university in a healthcare related field is required
Shift Details : Hybrid, M-F 9-5
Job Description:
Conducts home visits to all members assigned and ensures compliance with HIPAA verification
Schedules own home visits, optimizing efficiency
Utilizes the home visit assessment tool when speaking with the member
In the event that a member is unwilling to have someone visit them in the home, conducts telehealth home visit using the same tool
Escalates clinical and social issues to the members' designated Care Manager
MDS Coordinator
Ambulatory care coordinator job in White Plains, NY
Martine Center is hiring an MDS Coordinator to work in our Skilled Nursing Facility. The ideal candidate will be a Registered Nurse (RN) with prior MDS 3.0 experience, and Long Term Care experience.
Completing accurate assessments, MDS & care plans as assigned
Initiating care plans and supporting activities as assigned
Creating and distributing monthly care plan calendars in a timely fashion
Maintaining & updating all care plans and assessments as required
Monitoring & auditing clinical records, ensuring accuracy & timeliness
Informing DON of persistent issues related to non-compliant documentation
Protecting the confidentiality of Resident & Facility information at all times
REQUIREMENTS:
MUST HAVE PRIOR EXPERIENCE WITH MDS 3.0
Valid NYS Registered Nurse (RN) License
Long Term Care Experience Required
Must be highly organized, professional & motivated
Should have solid computer skills
Excellent communication skills
Should be friendly and a team worker
ELL101
LOCATION:
White Plains, NY
ABOUT US:
Martine Center is a 200-bed rehabilitation and skilled nursing facility located in White Plains, NY. Our warm and nurturing environment allows each resident to maintain his or her individuality. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident's dignity and independence. At the Martine Center, we offer a friendly work environment, a competitive salary, a comprehensive benefits package, professional growth & stability, innovative training programs, and more. Martine Center is a proud member of the Centers Health Care Consortium.
Bilingual Care Coordinator (no field work!)
Ambulatory care coordinator job in New York, NY
New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. With seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.
Why Work at NYPCC?
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
We pay down your student loans!
Loan Forgiveness
403B Retirement Plan
Professional Development through NYPCC Academy
Are You a Good Fit?
We are currently seeking an energetic, bright, and self-motivated Care Coordinatorto join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 579 Courtlandt Ave, Bronx, NY.
Gateway to Wellnessis a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.
Job Responsibilities:
Manage a 85+ caseload of Health Home Care clients
Assist in developing a Comprehensive Care Plan
Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone
Job Qualifications:
MUSTbe bilingual (English/Spanish)
Bachelor's Degree required
Experience with GSI Health Home Software required
Experience with HARP clients preferred
Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services
NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive.
NYPCC is an Equal Opportunity Employer
Auto-ApplyHH Plus Care Coordinator
Ambulatory care coordinator job in New Rochelle, NY
Job Description
Title: Health Home Plus Client Care Coordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
AOT Care Coordinator Supervisor
Ambulatory care coordinator job in New York, NY
Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans.
Essen health is committed to delivering quality care coordination for all patients. Through that end, Essen Health, recently received designation as ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Furthermore, Essen has won several awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize its technology innovations.
Job Summary
Position Description
The Care Coordinator Supervisor is responsible for the team's work performance, which includes but is not limited to addressing service gaps, monitoring service delivery as prescribed in the CMA manual and OMH standards and providing feedback and guidance to staff concerning members immediate health and social needs. Under the supervision of the General Manager, the incumbent will perform quality reviews of randomly selected records and share results with the staff resulting in best practice. The Care Coordinator Supervisor is administratively responsible for ensuring program compliance based on lead health home and HH+/AOT standards, ensuring timely submission of AOT reports and program documents (assessments, reassessments, service plans, encounter notes, visit requirements), completing audit reviews on all cores, encounters, assessments, reassessments, and billing, and maintaining a feedback loop on all QI efforts; performing individual and weekly clinical supervision to the care coordinators; assist care coordinators with all crisis response. During crisis response, co-leadings in person visit the members' residence to properly assess and evaluate environmental conditions.
Reports to: General Manager/Associate Director
Responsibilities
Responsibilities
· Provides administrative and clinical individual and group supervision to care coordination staff according to CMA's standards and expectations. Documents all supervisory sessions in the appropriate supervision format.
· Oversee care coordination productivity, including service delivery, completion of comprehensive assessments, service plans and program graduation and discharge planning.
· Supervises the daily activities of the AOT Care Coordination team. Utilizes all electronic databases as required by the lead health homes and AOT portal systems to document staff's intervention with the members.
· Initiates ongoing utilization meetings with Care Coordinators to review audited charts, assessments, service plans, reassessments, core services, billing and timeliness of documentations; identifies best practice to improve quality service delivery for all members. Randomly selects members charts to review quality and to ensure that all members' charts and documentation comply with City, State and Federal guidelines.
· Performs and assists the care team on members' crisis responses and ensures that safety plans are updated to reflect member's needs.
· In coordination with the QI team, identifies training needs for the staff to increase staff competency.
· Assist Care Coordinators with the IDT meeting and case conference and documents and follow up on all incident reporting to ensure compliance.
· Consults with the care coordination team to guide and inform ongoing program improvement/needs.
· Participate in implementation and planning meetings to track the timely completion of targeted deliverables, program growth and strategic planning.
· Maintain up-to-date knowledge of Health Home program regulations and any changes that occur in order to modify policies and procedures on an ongoing basis and ensure compliance with rules and regulations.
· Completes and uploads weekly and monthly reports to the electronic portal systems.
Salary: $60,000-$65,000
Qualifications
Qualifications:
· Master's degree in Mental Health Counseling, Social Work, Creative Art Therapy, Vocational Rehab Counseling or Nursing, with a current license to practice the appropriate discipline in NYS.
· LMHC/LMSW/LCSW required.
· A minimum of two years' experience working in a care management agency or behavioral health clinic environment with AOT specific population.
· Strong knowledge and specialty in working with homeless or formerly homeless populations with co-occurring disorders, including HIV, chemical dependency, severe mental health disorders, and other chronic conditions.
· Strong knowledge of collaborative care model, social, behavioral health, substance use, harm reduction and person in recovery services in New York City.
· Collaborate and work well with others to promote the interdisciplinary approach.
· Excellent written and oral communication skills; proficient in Spanish or other languages
· Familiarity in electronic health records (e.g., FCM, eCW), Medicaid billings and other regulatory agency web portal systems (Maven, CARES, CAIRS, MAPP, MAS, PSYCKES)
· Demonstrates the level of computer literacy to operate common software, include office suite, excel, PowerPoint and Microsoft word
Equal Opportunity Employer
Essen Healthcare is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees.
Auto-ApplyCare Coordinator - East Village 14th St.
Ambulatory care coordinator job in New York, NY
Care Coordinator/Front Desk Great News! The Nation's Top Physical Therapy Practice (that's us!) is looking for lifetime members to join our unconventionally passionate family. Our Mission is to get New Yorkers back to life. How do we do that? With our five-star customer service in Physical/ Occupational therapy and human interaction.
What you will be doing?
As a Care Coordinator you will provide amazing customer service for patients from their first interaction through their last. You are the first and last impression for our patients and must perform the following tasks to the highest standards:
Make our patients feel welcomed and valued, while also controlling the flow of the appointment.Respond to all patient phone calls and emails within 2 hours and always within 24 hours.You will guide our patients entirely through our out-of-network experience.Greet all patients who enter the clinic with a smile.Demonstrate a high level of customer service at all times.Follow the company SPEAR-IT values; Service, Passion, Empathy, Accountability, Respect, Integrity, and Teamwork.You maintain a high copay collections rate.You show up ten minutes early and you understand the urgency behind our patient's need for help and healthcare You enter patient data with a high accuracy rate
What are we looking for?No experience required!Someone who is hospitable, welcoming, and team-oriented You have a passion for helping others Great communication skills and a friendly personality You have great attention to detail Self motivated and have a willingness to go above and beyond You enjoy seeking out an opportunity to make an impact daily and connecting with people BA/BS degree preferred, not required
What are we looking for?No experience required!Someone who is hospitable, welcoming, and team-oriented You have a passion for helping others Great communication skills and a friendly personality You have great attention to detail Self motivated and have a willingness to go above and beyond You enjoy seeking out an opportunity to make an impact daily and connecting with people BA/BS degree preferred, not required
What will you get from us? Paid TrainingLeadership Development with Spear Future Leaders Program Medical, Dental, and Vision Benefits, 401K, Commuter Benefits, Paid Time Off (PTO) and Paid Holidays FSA/HSA Discounted gym memberships, pet insurance, and select cellphone carriers Employee Discounts to special events like Broadway shows, movies, hotels, theme parks, etc. Company EventsQualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
Auto-ApplyHome care Intake Coordinator
Ambulatory care coordinator job in New York, NY
A trusted provider of high quality-home care services is seeking a dedicated and compassionate Home Care Intake Coordinator to join their team. Responsibilities: Conduct initial intake assessments for new clients, gathering all necessary information related to medical history, care requirements, and insurance coverage. Process referrals from physicians,hospitals,or family members to assess the homecare needs of clients.
Coordinate with clinical teams to ensure a smooth transition from hospital or facility to home care.
Provide accurate information to clients and families about homecare services, insurance options, and financial processes.
Ensure compliance with all relevant regulations including insurance authorizations, Medicaid and other funding sources.
Maintain detailed and up to-date client records in accordance with company policies and health care regulations.
Qualifications;
High school diploma or equivalent; bachelor's degree in health care administration, nursing, or related field preferred.
Previous experience in homecare or health care services, preferably in intake or coordinator role.
Knowledge of homecare ,Medicaid, Medicare, and other insurance programs is a plus.
Proficient in Microsoft Office Suite and electronic health records (EHR)systems.
Competitive salary based on experience.
Opportunities for career growth and advancement within the company.
Auto-ApplyHARP Care Coordinator Supervisor
Ambulatory care coordinator job in New York, NY
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The HARP Care Coordination Supervisor will be responsible for the supervision of Care Coordinator operations within the Health Home Division. The HARP Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HARP Care Coordination supervisor conducts new hire training and continued training for all clinical staff. The HARP Care Coordination Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HARP Care Coordination will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met.
Responsibilities
Provides guidance within the HARP Department, particularly as it pertains to new processes and workflows which support program operations
Promotes and facilitates a multidisciplinary approach, supporting HARP coordinated care operations amongst disciplines.
Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources
Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes
Practice and adhere to departmental and state guidelines in order to protect self, members, and organization
Provide crisis intervention when necessary
Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions
Performs quarterly audits of Staff's chart documentation
Works collaboratively with HARP management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards
Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives
Follows best practice and clinical standards, and adheres to departmental and State guidelines.
Performs all other duties or actions as required
Qualifications
MSW/MA/MS Master's Degree or equivalent required
LMSW, LCSW, LMHC, LMFT, RN preferred
Two years' experience working with Behavioral Health and/or Substance abuse required
Prior supervisory experience required
At least 3 years previous managed care experience
Ideally 2 years specific to Behavioral Health/HARP
Previous Managed Care experience required in Medical Management/HARP Operations
Knowledge of the Collaborative Care Model
Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease
Experienced user/reviewer of the HCS/MAPP systems for Health Home member status preferred
Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred.
Excellent written and oral communication skills required
Ability to multi-task well while maintaining a positive “can do” attitude
Demonstrated ability to manage large caseloads in a fast-paced environment while building and enhancing team productivity
Demonstrated professionalism and leadership skills along with the ability to develop, direct and support staff
Computer literacy: Proficiency with Word and Excel.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyFertility IVF Care Coordinator
Ambulatory care coordinator job in New York, NY
If you are as passionate as we are about assisting our patients start, or enlarge, their families then join our remarkable team at RMA of New York! Reproductive Medicine Associates of New York is looking for a talented Fertility Care Coordinator (IVF), who will assist patients with their IVF and egg freezing cycles.
Primary duties will include (but not be limited to): patient education, knowledge of prescription medications, treatment coordination, and communication with patients and physicians.
Bachelor's degree in biology, Human Biology, Chemistry, Anatomy & Physiology, Biochemistry or other related sciences is required, and 1-2 years of related experience preferred.
Qualified candidates should be organized, detail oriented, able to multitask, compassionate, and have an interest in reproductive medicine/ women's health. Must be able to work independently as well as in a team environment. Proficiency in MS Word, Excel, Outlook, and medical database software is required. Excellent communications and interpersonal skills are required. Ability to learn new terminology and systems is required. A thorough teaching of reproductive anatomy will be part of initial training for this position, and understanding will be needed to excel. Travel to our various satellites may be required. RMA of New York offers a great working environment as well as a competitive salary and full health/dental benefits.
Job Type: Full-time, On-Site
Pay: $48,000.00 per year
Training is on-site at our Eastside office, with placement on a team at any of our four locations: Eastside, Westside, Downtown, or Brooklyn
Schedule:
8-hour shift
Monday to Friday
Education:
Bachelor's (Required)
RMA of New York offers a great working environment as well as a competitive salary and full health/dental benefits.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
Work Location: In person
Care Coordinator (Suffolk)
Ambulatory care coordinator job in Copiague, NY
🌟 Now Hiring: Health Home Care Manager
Connecting People to Care. Empowering Health. Changing Lives.
💼 Job Type: Full-Time 🎓 Bachelor's Degree Required 💰 Starting Salary: $50,000/year
At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking a Health Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community.
🩺 What You'll Do:
As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive.
Your responsibilities will include:
Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way.
Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers.
Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop.
Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc).
Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference.
Engagement: Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals
Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.
✅ What We're Looking For:
Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field)
Bilingual preferred (but not required-we welcome all qualified, compassionate applicants)
One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation
Strong communication, organizational, and advocacy skills
A deep sense of purpose and a commitment to serving vulnerable communities
🌱 Why Join Us?
Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care.
Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development.
Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.
Care Coordinator - Hoboken
Ambulatory care coordinator job in Edgewater, NJ
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $16-$23/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our .
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyCoordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!
Ambulatory care coordinator job in Hewlett, NY
$15,000 Sign-On Bonus or Student Loan Assistance!
As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.
Patients trust and rely on your judgment. And so do we!
Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education.
In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right.
Excellent clinical assessment skills
Strong ability to solve problems independently and interact with an integrated team
Current NYS RN license and registration
Bachelor's degree in nursing preferred
Minimum of one year acute medical-surgical nursing experience
CHHA experience preferred
Care Coordinator- American Dream
Ambulatory care coordinator job in East Rutherford, NJ
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in New Jersey Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
SPCC
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
Auto-ApplyHealth Home Plus Care Coordinator
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload.
Responsibilities
Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients.
· Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred.
· Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive.
· Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided.
· Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees.
· Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office.
· Available for evening and weekend telephone crisis intervention and coverage for other staff as needed.
· If bilingual, translate for non-English speaking clients. Additional duties as assigned.
Qualifications
Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR
· Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH.
· Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness.
· Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served.
· Ability to work collaboratively with other professionals.
· Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required.
· Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.
$25.00-$27.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyIntegrated Care Coordinator (ICC)
Ambulatory care coordinator job in New York, NY
About Essen Health Care
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and underserved residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 25-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system.
Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 40 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! With over 1,100 employees and 600+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. Join our team today!
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
Monitor patient adherence to care plans and adjust interventions based on outcomes
Patient Engagement & Outreach
Conduct initial assessments to identify patient needs, preferences, and barriers to care
Perform community outreach to engage underserved populations in the Bronx
Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
Support patients in navigating community resources and social services throughout New York City
Advocate for patients within the healthcare system to ensure access to appropriate service
Qualifications
Experience / Education
Associates Degree required (Bachelors preferred)
1-2 years of direct patient care experience
Experience in Care Coordination or Case Management
Experience with Remote Patient Monitoring
Familiarity with Electronic Health Records (EHR)
Previous experience in outreach, community engagement, social services, or related field
Skills & Competencies
Bilingual: Fluent in Spanish and English (Highly preferred)
Excellent communication and public speaking skills
Ability to work independently and travel within the Bronx
Knowledge of community resources and services in New York City
Strong organizational and time management skills
Cultural sensitivity and ability to work with diverse, underserved populations
Proficiency in motivational interviewing and health coaching techniques
Compensation & Benefits
Pay: $20.00 - $25.00 per hour
Job Type: Full-time
Equal Opportunity Employer
Essen
Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyHealth Home Plus (HH+) Care Coordinator Nassau/Suffolk
Ambulatory care coordinator job in Copiague, NY
Health Home Plus (HH+) Care Manager
Be the Bridge. Empower Lives. Thrive with Support.
Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact.
Your Mission: Guide Clients Through Critical Transitions
As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step.
What You'll Do
✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities
✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies
✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs
✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care
✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services
✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness
✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity
What You'll Bring
✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!)
✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions
✅ Strong background in care transitions, discharge planning, community outreach, or case management
✅ A self-starter who is comfortable with extensive fieldwork and building community relationships
✅ Excellent communication, organization, and problem-solving skills
✅ Commitment to trauma-informed, person-centered care
Why You'll Love This Role
✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support
✨ Hands-on, impactful work: See the difference you make every day in the field
✨ Collaborative, mission-driven team that values your voice and expertise
✨ Opportunities for professional growth: Ongoing training, and career advancement
✨ Competitive salary + comprehensive benefits