Ambulatory care coordinator jobs in North Port, FL - 44 jobs
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Point of Care Coordinator
HCA Healthcare 4.5
Ambulatory care coordinator job in Sarasota, FL
**Introduction** Do you want to join an organization that invests in you as a(an) Point of CareCoordinator? At HCA Florida Sarasota Doctors Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Benefits**
HCA Florida Sarasota Doctors Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (**********************************************************************
**_Note: Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Point of CareCoordinator like you to be a part of our team.
**Job Summary and Qualifications**
POSITION SUMMARY: Supervises and provides guidance and administration of Point-of-Care testing under the direction of the division administrative and medical directors to meet patient care and regulatory agency requirements for the freestanding emergency departments (FSER) and facilities. Works with facility and department leaders to monitor performance, collect and evaluate performance data, develop corrective action plans, and assist in the training and education of personnel regarding Point-of-Care activities. Supports the department in achieving department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities.
DUTIES INCLUDE BUT NOT LIMITED TO: - Proficient with information system computer functions relative to job duties. - Reviews proficiency testing and/or quality assurance and performance data and results and works with FSERs and facility POC departments to develop corrective action plans, where indicated - Consistently completes all required records/documentation pertaining to quality assurance and/or point-of care testing records. - Demonstrates the ability to use good judgment and independent thinking in the correlation and interpretation of patient results. - Monitors accreditation agency licensure status and assists department director in preparing licensure and renewal paperwork (CAP, CLIA, AHCA, business license, etc). - Works with regulatory agencies and HCA legal resources to ensure that licensure documentation is completed as required. - Prepares annual program for Quality Control, Quality Assurance and Regulatory compliance under the guidance of the Department director - Prepares annual assessment of Quality Control, Quality Assurance and Regulatory performance for assigned division. Assists Division Administrative and Medical Directors in reviewing performance data and identifying corrective actions - Assures that equipment is operated correctly and periodic maintenance is performed according to schedule. - Monitors the utilization of point-of-care reagents and supplies appropriately. - Provides ongoing education of the quality assurance and point-of-care testing programs in cooperation with other departments where indicated. Maintains education and development appropriate for position. - Acts as a resource regarding point-of-care testing, quality control, quality assurance and regulatory affairs - Prepares, organizes and presents performance information for appropriate meetings in a timely manner. - Participates in the evaluation, selection, and implementation of point-of-care testing equipment in support of facility service needs.
KNOWLEDGE, SKILLS AND ABILITIES: (This position requires the following minimum requirements) - Ability to interact with colleagues in a team environment, promoting a harmonious and cooperative working environment. - Demonstrates excellent customer service practices in all interactions. - Effectively communicate with all personnel to exchange accurate and timely technical information. - Has 3+ years' experience in applicable area with high proficiency in concepts of point of care and quality assurance and may have some administrative oversight of area. - Follows safety policies and procedures - Protects sensitive and confidential information by actively participating in the Privacy & Security Awareness program - Adheres to company policies and standards regarding security - Completes assigned courses and training on an annual basis - Provides coverage during disasters EDUCATION: - 4 Year/Bachelor's Degree in a biologic or chemical science
CERTIFICATION/LICENSE: - Supervisor's License required (FL)
EXPERIENCE: - 3 years required - 1-3 years in a clinical laboratory setting with quality assurance and/or point of care testing preferred
HCA Healthcare Laboratory Services (********************************************************************************************** is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Point of CareCoordinator opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$41k-52k yearly est. 55d ago
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Spiritual Care Coordinator - Chaplain
Heart N Soul Hospice 3.4
Ambulatory care coordinator job in Fort Myers, FL
Spiritual CareCoordinatorWhat You Must Have: Ordained and endorsed minister, priest, rabbi or a member of a religious order preferred or lay person with certified training in pastoral care. Professional experience in a religious agency or institution may be considered in lieu of a formalized education.
One (1+) year of experience in a health care setting or with death and dying.
Comfort working in an interfaith setting.
Must be familiar with general use an functions of the computer, such as user names and password concepts; internet; email; navigation of computer desktop, including starting programs, using files, and windows, effectively use navigation buttons and tool bars; ability to self-manage online HR services and online training programs.
Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance
Preferred:
Graduate of accredited seminary or school of theology (Bachelor of Divinity, Master of Divinity or equivalent theological degree or training).
What You Will Do:
Assess hospice patient/family to identify spiritual needs and develop individualized spiritual plan of care. Collaborate with local clergy as needed. Assist in development and update of the Plan of Care.
Conduct services of prayer, worship and ritual for patient/families, as appropriate, offering different philosophies and belief opportunities to discuss and share.
Provide individual patient/family counseling, crisis intervention, information and assistance with preparation of advance directives, funeral planning issues and transfer of responsibilities relative to legal and fiscal issues.
Regarding patients, work with other staff, resolving spiritual/pastoral/ethical issues.
Be available for bereavement or counseling needs.
Make visits to patient/family prior to death and be available to family during the bereavement period as needed.
Timely submission of all documentation
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
We are looking for a compassionate, talented and experienced Spiritual CareCoordinator that is experienced in customer service and eager to join an exciting organization.
$56k-84k yearly est. 9d ago
Point of Care Coordinator
Texas Nursing Services 3.8
Ambulatory care coordinator job in Bradenton, FL
Point of CareCoordinator - Bradenton, FL
Employment Type: Full-Time, Permanent
Schedule: Days | No Weekends
Pay Range: $32.62 - $48.93/hour (based on years of experience)
A healthcare laboratory services organization in the Bradenton area is seeking an experienced Point of Care (POC) Coordinator to oversee point-of-care testing operations across multiple clinical sites, including emergency and outpatient settings. This role plays a critical part in ensuring regulatory compliance, quality assurance, staff training, and performance monitoring related to POC testing programs.
This position is ideal for laboratory professionals with strong quality, regulatory, and operational experience who are ready to step into a coordinator-level role with day-shift stability and no weekend requirements.
Responsibilities
Supervise and administer Point-of-Care (POC) testing activities to meet patient care and regulatory requirements.
Collaborate with clinical and departmental leaders to monitor performance metrics and compliance outcomes.
Review quality assurance data, proficiency testing results, and performance reports; develop and implement corrective action plans as needed.
Ensure accurate completion and maintenance of POC testing documentation and quality records.
Interpret and correlate patient testing results using sound clinical judgment and independent decision-making.
Monitor licensure and accreditation requirements (e.g., CAP, CLIA, AHCA) and assist with initial and renewal documentation.
Coordinate with regulatory agencies and internal legal/compliance resources to ensure adherence to standards.
Develop and support annual Quality Control (QC), Quality Assurance (QA), and regulatory compliance programs.
Ensure proper operation, maintenance, and oversight of POC equipment.
Support training and education initiatives for clinical staff involved in POC testing.
Maintain confidentiality and comply with privacy, safety, and security policies.
Provide coverage support during emergency or disaster situations as required.
Qualifications
Required
Bachelor's Degree in a biological or chemical science.
Active Florida Supervisor License (laboratory).
Minimum 3 years of experience in a clinical laboratory setting.
At least 1-3 years of experience specifically in point-of-care testing and/or quality assurance.
Strong knowledge of regulatory standards and accreditation requirements.
Demonstrated ability to work independently and apply sound judgment.
Preferred
Prior experience supporting multi-site POC programs or emergency department testing environments.
Experience with data analysis, corrective action planning, and staff education related to POC testing.
Compensation & Benefits
Competitive hourly compensation based on experience and scope of responsibility.
Full-time, weekday schedule with no weekend requirement.
Comprehensive medical, dental, and vision benefits.
Retirement plan with employer contribution.
Paid time off and holiday benefits.
Ongoing professional development and continuing education opportunities.
Ideal For
This role is well-suited for laboratory professionals with strong POC, quality, and regulatory experience who are seeking a leadership-oriented position with predictable daytime hours and organizational impact.
Keywords
Point of CareCoordinator, POC Coordinator, Laboratory Supervisor, Clinical Lab Coordinator, Quality Assurance Lab, POC Testing, Laboratory Compliance
#BradentonLabJobs #FloridaLabJobs #PointOfCareCoordinator #LaboratoryLeadership #ClinicalLabCareers #QualityAssuranceLab #HealthcareManagement
$32k-43k yearly est. Auto-Apply 43d ago
Wound Care Coordinator (LPN)
The Springs at Lake Pointe Woods
Ambulatory care coordinator job in Sarasota, FL
Now Hiring: Full Time Wound CareCoordinator (LPN)!The Springs at Lake Pointe Woods is a 119 bed facility is located on 53+ acres in beautiful Sarasota, Florida. The Staff at the Springs at Lake Pointe Woods is inspired by our Mission Statement: "Quality Focused Care, One Resident at a Time". Come to work where your skills will be appreciated and where you will truly make a difference!
We are located at
3280 Lake Pointe Blvd, Sarasota, FL 34231
Why Work For Us? Because We Offer Our Employees:
Daily Pay - Work today, get paid today!
Health Insurance - through Blue Cross Blue Shield
Dental & Vision Insurance
Paid Time Off & Holiday Pay
401(k) Retirement Plan
Flexible Scheduling
Direct Deposit
Opportunities for Overtime
Doctegrity - 24/7 telemedicine access for employees and families
Wonderschool - Support for child care and early education options
Panda Perks & Benefits - Financial wellness tools, employee discounts, and more
Comfortable Staffing Ratios
A Supportive Team Environment - where everyone is treated with respect, dignity, and compassion
Proud Partner of the Tampa Bay Buccaneers - join the spirited
KARE KREWE
of Lake Pointe Woods!
This role requires Florida AHCA Clearinghouse background screening.
********************************
Job Summary:
The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position
Major Duties and Critical Tasks:
Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement.
Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention.
Chairs the infection Prevention/Control Committee and as a member of other committees as assigned.
Compiles and submits data related to Infection Prevention.
Supports facility Quality Improvement activities with data support, analysis, and internal consulting.
Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards.
Develops policies and procedures that support infection prevention and control.
Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed.
Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance.
Maintains logs with infection surveillance data.
Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections.
Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee.
Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility.
Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees.
Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution.
Collaborates and reports to appropriate agencies/regulatory organizations
Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC).
Wound Care Specialist
The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility.
Essential Responsibilities
Ability to perform wound assessment, reassessment, and management for all patients and per policy.
Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems.
Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN).
Demonstrates thorough knowledge of staging system of wounds.
Develops skin care programs to prevent skin breakdown.
knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence.
Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness.
Demonstrates ability to perform treatments and provide services with nursing scope of practice.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate.
Knowledgeable of medications and their correct administration based on the patient and clinical condition.
Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence.
Documentation meets current standards and practices.
Integrates research findings to clinical practice.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34
Serves as a liaison between physicians, patients, and manufacturers of clinical products.
Knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Coordinates and supervises patient care as necessary.
WOUND CARE NURSE QUALIFICATIONS:
Current Licensed Practical Nurse (LPN) License by the State
Wound Care Certification Desired
Skilled Nursing Experience Preferred
Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.
$31k-43k yearly est. 13d ago
Point of Care Coordinator (DAY SHIFT)
K.A. Recruiting
Ambulatory care coordinator job in Sarasota, FL
NEW Point of CareCoordinator Opportunity - Acute Care Lab Services
Sarasota, FL Area Full-Time | Days | No Weekends
Join a large healthcare laboratory network supporting multiple acute care facilities. This role oversees Point-of-Care (POC) testing programs, ensuring compliance with regulatory standards while partnering with facility leaders to support quality, safety, and performance initiatives.
Key Responsibilities
Supervise and support Point-of-Care testing activities across assigned facilities
Monitor quality, proficiency testing, and performance data
Develop and implement corrective action plans as needed
Support regulatory compliance (CAP, CLIA, state licensure)
Assist with training and education related to POC testing
Ensure proper equipment use, maintenance, and documentation
Requirements
Bachelor's degree in a biological or chemical science
Florida Supervisor License required
3+ years experience in a clinical lab setting
Experience with Point-of-Care testing and quality assurance
Strong independent judgment, organization, and communication skills
Interested!? Apply today! You can also...
Call or text Olivia Sloane from KA Recruiting at 617-746-2743
Email your resume to olivia@ka-recruiting.com with your contact info and availability
$31k-43k yearly est. 6d ago
Case Management Specialist (2264)
The Salvation Army 4.0
Ambulatory care coordinator job in Sarasota, FL
This position is responsible for: The PSH and RRH Case Manager provides comprehensive, client-centered case management to individuals and families experiencing homelessness and participating in either Permanent Supportive Housing or Rapid Re-Housing programs. Operating within a Housing First, trauma-informed framework, the Case Manager supports clients in securing and maintaining stable housing, achieving self-sufficiency, and improving overall quality of life; assists client in creating a Housing Stability Plan; and serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.
Key Responsibilities:
Works within a Peer Support model where Case Managers work both independently and in teams when needed; Team is lead based upon the same principle where the Director of Social Services is the direct supervisor to the Case Managers, grant monitoring, and landlord relations / acquisition. The Director of Social Services oversees the program with a focus on methodology, philosophy, and Case Management services.
Communicates with Director re: potential candidates for Rapid Re-Housing Program(s) and Permanent Supportive Housing Programs. Interviews applicants to determine eligibility for program enrollment based on HUD and County (ESG) requirements; conducts needs assessments, obtains pertinent information; refers applicants to other agencies to work in conjunction with or if not appropriate for program.
Establishes unique, comprehensive, long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, work history, strengths, and length of time of the particular program, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to grow in skills that will lead to long-term self-sufficiency such as budgeting. Goals should be client driven and developed with their input. Updates Housing Stability Plans at least every three months.
Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
Meets regularly with clients to discuss and evaluate their progress with the Housing Stability Plan and to work on removing obstacles to self-sufficiency
Prepared and maintains accurate and timely documentation in Clarity - the Homeless Information System - and internal databases, in accordance with HUD and agency requirements while ensuring data is up-to-date.
Promotes self-awareness and provides appropriate encouragement.
Helps clients apply for vouchers when eligible, and assists with Disability benefit applications and appeals of Disability denials.
Conducts initial and annual assessments as needed and ensures new Releases of Information are signed in a timely manner.
Assists clients with accessing supportive services such as medical/mental health care, substance use treatment, income supports, employment programs, and life skills training.
Participates in case conferences, team meetings, supervisions, and Coordinated Entry Processes.
Provides crisis intervention, conflict resolution, and de-escalation when necessary.
Ensures services are culturally competent, trauma-informed, and grounded in harm reduction and Housing First principles.
Completes and articulates discharge plans to clients exiting the program.
Ensures all information and projections on the grant spreadsheets are up-to-date.
Completes monthly stats in a timely manner ensuring accuracy.
Provides impact stories or back-up information necessary to the Director of Social Services.
Case Manager functions as the main contact for all partner agencies involved in relation to client needs, direction of services, and advocacy.
Participates in initial client outreach when directed to include contacting other providers when client location is unknown.
Expected to become familiar with the areas homelessness system, local / State / Federal laws and requirements pertaining to all areas of the program.
Utilizes the HMIS sysstem as directed and/or required during the normal course of daily work.
Performs Access Point Entry services for both clients in program and those within the Shelter system as directed when needed
Acts as a liaison between landlords and tenants. Coordinates with landlords and property management staff to support housing retention and resolve tenancy-related issues including following-up with landlords and clients regarding rent portions. Continues to search for new landlords.
Holds clients accountable to their rent portions and stays up-to-date regarding proof of income in the households.
Works directly with clients to resolve legal issues.
Prepares case presentations for the supervisor, attends team meetings, and weekly supervisions as directed.
OTHER RESPONSIBILITIES:
Assists in performing social service work for special or seasonal projects such as Angel Tree, Disaster Relief, etc.
Performs other related work as required
Physical Requirements and Working Conditions:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly in order to maintain control of client caseload.
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Work is primarily performed in the community or client's home. This position is considered mobile in nature with some office time as needed.
Employee Benefits:
• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
Qualifications
EDUCATION AND EXPERIENCE:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field AND
Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources OR
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
Valid State Drivers License
*This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit
:
B531 | Florida Agency for Health Care Administration
Equal Opportunity Employer: Veterans | Disabled
$23k-29k yearly est. 16d ago
Coordinator Care Transitions
Independent Living Systems 4.4
Ambulatory care coordinator job in Sarasota, FL
Job Description
We are seeking a CoordinatorCare Transitions to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CoordinatorCare Transitions plays a critical role in ensuring seamless and effective movement of members between healthcare settings, such as from hospital to home or rehabilitation facilities. This position focuses on coordinatingcare plans, communicating with multidisciplinary teams, and addressing barriers to successful transitions to improve member outcomes and reduce readmission rates. The coordinator acts as a liaison between member, families, and healthcare providers to facilitate understanding and adherence to post-discharge instructions. By managing resources and tracking member progress, the role supports continuity of care and enhances member satisfaction. Ultimately, this position contributes to the overall quality and efficiency of healthcare delivery within the organization.
Minimum Qualifications:
Bachelor's degree in Nursing, Social Work, Healthcare Administration, or a related field.
Minimum of 2 years experience in carecoordination, case management, or a related healthcare role.
Strong knowledge of healthcare systems, discharge planning, and community resources.
Proficiency in electronic health records (EHR) and basic computer applications.
Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in Nursing, Social Work, Healthcare Administration, or a related field.
Certification in Care Transitions, Case Management, or related specialty (e.g., CCM, ACM).
Experience working in a hospital or post-acute care setting.
Familiarity with Medicare, Medicaid, and other insurance programs related to care transitions.
Advanced knowledge of social determinants of health and strategies to address them.
Bilingual abilities or experience working with diverse members populations.
Responsibilities:
Coordinate and manage member transitions between acute care, post-acute care, and community-based services to ensure continuity of care.
Collaborate with healthcare professionals to develop and implement individualized care transition plans.
Conduct member and family education regarding discharge instructions, medication management, and follow-up appointments.
Identify and address potential barriers to successful care transitions, including social determinants of health.
Monitor member outcomes post-discharge and communicate with care teams to adjust plans as needed to prevent readmissions.
$32k-52k yearly est. 7d ago
Care Transition Coordinator RN
Baycare Health System 4.6
Ambulatory care coordinator job in Sarasota, FL
**There's home care and then there's BayCare Homecare!** At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
BayCare is currently in search of our newest **Care Transition Coordinator, RN** with BayCare Homecare who is passionate about providing outstanding customer service to our home care community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.
**Position details:**
+ **Facility:** BayCare Health System, CareCoordination West- HomeCare
+ **Location:** Sarasota Memorial Hospital - Sarasota, FL
+ **Status:** Full-Time, Exempt
+ **Shift Hours:** 8:00 AM- 5:00 PM
+ **Weekend Work:** Every Other
+ **On Call:** No
**The Care Transition Coordinator, RN is responsible for transitions of care from acute and subacute setting to home with home health care.**
+ Provide education of homecare services to community groups and physicians.
+ Collaborate with business development team in gaining and maintaining market share through referral intake process.
+ Collaborate with referral sources in transitions of care.
+ Timely communication with all referrals sources telephonically as well as through electronic platforms.
+ Provide clear concise referral provided to homecare division meeting all regulatory, payer, and safety requirements.
+ Completion of preadmission assessment and education to patient and caregiver of homecare services.
+ Coordination of Homecare and Pharmacy as well as communication with referral sources and physicians.
+ Responsible for knowledge of Medicare and Managed Care regulations and requirements.
+ Timely response to referrals sources, providers, and leadership is essential.
+ Responsible for documenting face to face encounter, verifying POC and following Physicians which is a condition of payment.
+ Oversight of CareCoordination Assistant team.
+ Identifies patients appropriate for disease management programs and telehealth.
+ Performs ICD-10 coding of referrals.
+ Identifies potential MSP scenarios.
+ Responsible for leading MDI huddles on rotation basis.
+ Monitors and communicates referral source activity acting as one point of contact for referral sources, home health, and infusion.
+ Will be responsible for additional transitions of care duties as assigned.
**Requirements:**
+ Active/Clear Florida RN license is required
+ Business Development Skills required.
+ Required Associate's Nursing or Diploma Nursing
+ CCMC Certification preferred
+ Preferred Bachelor's Nursing
+ Preferred 3 years Nursing
+ Preferred 1 year Home Care
**_This position requires Level II screening through the FloridaCare Provider Background Screening Clearinghouse, managed by the Agency for Health Care Administration (AHCA). More information can be found at_** **_*********************************** **_._**
_Equal Opportunity Employer Veterans/Disabled_
**Position** Care Transition Coordinator RN
**Location** Sarasota:HomeCare Sarasota | Nursing | Full Time
**Req ID** 124488
$49k-61k yearly est. 60d+ ago
Patient Care Coordinator
Specialty1 Partners
Ambulatory care coordinator job in Fort Myers, FL
Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient CareCoordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!
Our office is looking for a talented and pleasant patient carecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Some travel to our Cape Coral and Naples location as needed
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient CareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient CareCoordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$17-21 hourly Auto-Apply 12d ago
Care Coordinator
Chenmed
Ambulatory care coordinator job in Fort Myers, FL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
* Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
* Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
* Uses web-based insurance platforms to generate referral authorizations.
* Effectively communicates the physicians/clinicians needs or outstanding items to patients.
* Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
* Ensures any missed external appointments are rescheduled and communicated to the PCP.
* Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
* Provides extraordinary customer service to all internal and external customers.
* Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
* Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
* An understanding of the company's patient population, including the complexities of Medicare programs
* Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
* An understanding of the company's patient population, including the complexities of Medicare programs
* Detail-oriented with the ability to multi-task.
* Able to exercise proper phone etiquette.
* Ability to navigate proficiently through computer software systems & use technology.
* Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
* Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
* Spoken and written fluency in English; bilingual preferred.
* Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
* High School diploma or equivalent required
* A minimum of 1 year of referral experience in a healthcare setting required.
* Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
* Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
* Healthcare experience within the Medicare Advantage population preferred.
* Medical Assistant certification preferred
* CPR for Healthcare Providers is preferred
PAY RANGE:
$17.0 - $24.26 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly 46d ago
Patient Care Coordinator
Breakthrough Health Centers 3.8
Ambulatory care coordinator job in Fort Myers, FL
Job Description
Discover the opportunity of a lifetime as a Patient CareCoordinator at Breakthrough Health Centers! This isn't just a job; it's a chance to transform lives. We're seeking a dedicated professional for this full-time position, which includes travel between our Fort Myers and Bonita Springs offices. If you're looking to make a real impact, take the first step by applying now and become an essential part of our dynamic team!
THE MANY PERKS OF JOINING OUR HEALTHCARE TEAM:
As a Patient CareCoordinator, you'll enjoy competitive compensation, ranging from $19 to $24 per hour, complemented by an enticing bonus structure. But that's just the beginning! We also provide excellent benefits, including:
50% discount on all products
Vision, dental, and life insurance
Accidental death coverage
IRA with a 3% match after one year
6 paid holidays for full-time employees
10 days of paid time off (PTO)
Paid training
Wellness bucks for in-office services
Occasional fully-covered trips
Our company culture is more than just a perk; it's a way of life. Join us, and you'll be part of a team that's truly making a difference!
LEARN ABOUT US:
We're a passionate, family-oriented wellness facility founded by Drs. Drew and Kanema Clark. Our mission is to create breakthroughs for those facing stubborn healthcare concerns, from Vertigo to Chronic Spinal Pain. We're more than a clinic; we're a beacon of hope in the community, where instilling hope and unlocking human potential are our guiding principles. We believe in fostering a culture that celebrates individuality, encourages open communication, and provides a nurturing environment where you'll not only thrive professionally but also gain a second family. We invest in your well-being, offering excellent benefits and a genuine concern for your happiness. Join us and you'll find your home away from home!
THE VITAL ROLE YOU HAVE:
Days of Operation: Monday and Thursday from 9 AM to 5 PM, Tuesday and Wednesday from 8 AM to 6 PM, and a half day on Friday from 9 AM to 3 PM.
Lunch Break: A 60-minute lunch break is provided during the workday.
Ending Time: Typically, we finish our workday 15 to 30 minutes after our closing time.
Daily Huddle: We hold a 15-minute team huddle every morning before the office opens.
Your responsibilities encompass managing travel cards, efficiently assisting with progress exams, orchestrating rehabilitation treatments, and ensuring the seamless flow of our valued patients. Engaging in patient education, meticulous treatment planning, thoughtful consultations, comprehensive diagnostic testing, and diligent document maintenance will be at the core of your impactful role. Your commitment and expertise will be instrumental in empowering our dedicated medical team to deliver the highest quality of care and support to our patients, setting a new standard in healthcare.
THE TYPE OF PATIENT CARECOORDINATOR OUR TEAM NEEDS:
We're looking for a Patient CareCoordinator who is highly collaborative, empathetic, detail-oriented, and can meet the following requirements:
Completed Exercise Physicality or Anatomy courses
Experience in a rehab or exercise setting
CCPA-certified preferred
READY TO PROPEL YOUR CAREER FORWARD?
Our initial application process is straightforward, swift, and mobile-friendly. Don't miss the chance to make a groundbreaking impact on your healthcare career - apply today!
Job Posted by ApplicantPro
$19-24 hourly 11d ago
Managed Care Organization Care Coordinator I
Family Health Centers of Southwest Florida 3.8
Ambulatory care coordinator job in Fort Myers, FL
Responsible for coordinating follow-up visits and screening education for patients of all ages based on patient information provided by Managed Care Organizations (e.g. Sunshine Medicaid, Ambetter Marketplace, Simply Medicaid, etc.) using telephonic outreach as well as established email and text outreach campaigns. Works collaboratively with Level II MCO CareCoordinators to support submission of supplemental data to close various care gaps. Responsible for completion of hospital follow-up outreach to FHC patients using hospital discharge lists received from Lee Health and other contracted insurance plans. MCO CareCoordinators may also participate in other report analysis and patient contact projects, aimed at improving patient healthcare through increased contact and the scheduling of regular visits. Additionally, adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations, or program requirements.
DETAILED DUTIES AND RESPONSIBILITIES:
Apply knowledge of medical terminology and HIPAA regulations.
Establish & maintain effective working relationships with colleagues, management & providers.
Uses appropriate tone and language when speaking to patients on the phone to motivate them to complete follow up appointments and convey care to increase patient satisfaction with our center.
Complete timely documentation of patient outreaches.
Educate patients on different types of preventative screenings.
Provide patients with applicable agency resources.
Schedules evaluation appointments with providers for patients of all ages.
Effectively and accurately uses Electronic Health Records (EHR) to document and track patient history.
Maintains accurate and up-to-date records and standardized data on all patients.
Refers patient to in-house services lines as needed.
Assists with hospital follow up call outs to FHC patients based on external discharge lists received.
Required to attend and contribute during team meetings and other training coordinated by manager.
Willingness to work on other Healthcare Effectiveness Data and Information Set (HEDIS) pilot programs as assigned.
Other duties as assigned.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
Strong interpersonal skills.
Comfort with patient-centered approach that makes patients feel comfortable attending needed appointments.
Ability and willingness to work in a time-limited, structured, and solution-focused environment.
Ability and willingness to function independently and proactively in a primary health care setting.
Ability to maintain a professional stance if conflicts arise with other staff.
Flexibility to adapt to unforeseen needs or circumstances.
Effective use of the Internet, Excel reports, and the EHR systems within the work environment.
TRAINING AND EXPERIENCE REQUIREMENTS:
Minimum 2 years' experience in primary care setting.
Bilingual (Spanish/English) preferred.
SPECIAL REQUIREMENTS:
Computer abilities: word processing, excel spreadsheet experience (including editing, filtering, and creating graphs and tables) and presentation software.
$30k-39k yearly est. 5d ago
Intake Coordinator, TRIO
Florida Gulf Coast University 4.2
Ambulatory care coordinator job in Fort Myers, FL
The Intake Coordinator, TRIO coordinates the participant intake process and ensures smooth enrollment and transition of eligible students into the TRIO Student Support Services programs. This role provides information to prospective participants, facilitates the application process, verifies eligibility, and conducts interviews. Additionally, the Intake Coordinator, TRIO assists with current program participant meetings to ensure they are supported and connected to resources that contribute to their academic success.
Typical duties may include but are not limited to:
* Coordinates and assists students with the TRIO Student Support Services application process. Ensures and verifies necessary documentation is collected.
* Communicates regularly with prospective participants regarding the application process and their status. Answers questions, provides information, and follows up with applicants.
* Maintains accurate and up-to-date records of student information, applications, and enrollment status.
* Conducts eligibility verification and follows established procedures for acceptance in the TRIO Student Support Services programs.
* Conducts interviews to identify the academic needs of individual students as well as provide an overview of program services, expectations, and available resources.
* Ensures compliance with program policies, procedures, and federal regulations related to student eligibility and enrollment.
* Facilitates the integration of new students into the TRIO Student Support Services community. Connects students with resources such as study skills workshops, time management training, and academic success seminars.
* Assists with one-on-one and group coaching meetings with program participants to support their retention and graduation. Collaborates TRIO team to develop personalized student success plans.
* Maintains accurate records of student information, documentation of student contacts, participant program meetings, and activities.
* Monitors student progress and offers support and interventions as appropriate.
* Assists in the preparation of reports related to program outcomes and participant demographics.
* Enters data into relevant databases to support data collection for grant reporting purposes.
Other Duties:
* Assists with on-campus information sessions, tabling, and presentations to raise awareness of services and eligibility requirements of the TRIO Student Support Services programs.
* Assists with the facilitation a variety of events for TRIO Student Support Services program participants, including workshops, presentations, cultural events/trips, and annual events.
* Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
* This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
* Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, Publisher and Outlook).
* Any appropriate combination of relevant education, experience, and/or certifications may be considered.
Preferred Qualifications:
* Master's Degree from an accredited institution in a related field.
* Experience working with low-income students, first generations students, and students with disabilities.
Knowledge, Skills, and Abilities:
* Knowledge of policies, procedures, and regulations pertaining to the position.
* Strong organizational skills and an ability to prioritize and complete simultaneous projects when numerous and competing demands are involved.
* Ability to operate personal computers with proficiency and learn new applications and systems.
* Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Strong interpersonal skills and ability to work effectively in a team environment.
* Excellent verbal and written communication skills.
* Skill in public speaking and delivering presentations to individuals and groups.
* Ability to interpret and apply laws, regulations, policies, and procedures consistently.
* Ability to work successfully as both a member of a team and independently with minimal supervision.
* Ability to manage and coordinate assignments to meet deadlines.
* Ability to provide professional customer service.
* Ability to analyze and solve problems, draw valid conclusions, and/or develop appropriate alternatives where applicable.
* Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
Pay Grade 14
Applications received prior to December 31, 2025, will receive priority review.
This is a grant funded position with anticipated refunding. Although renewal of grant is expected, position is contingent upon renewal of grant.
FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
$27k-34k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Nextaff 3.7
Ambulatory care coordinator job in Sarasota, FL
PATIENT CARECOORDINATOR ABOUT THE OPPORTUNITYNextaff Healthcare is partnering with our client, a concierge functional/integrative primary care medical practice in Sarasota, FL to hire a compassionate and detail-oriented Patient CareCoordinator. This is a full-time, contract-to-hire position, with a Monday-Friday schedule.
This role is ideal for a healthcare professional who enjoys guiding patients through their care journey, ensuring clarity, follow-through, and a positive experience.
This is not a sales role: the focus is on patient support, education, coordination, and long-term engagement.
KEY RESPONSIBILITIES• Serve as the primary point of contact for patients throughout their care journey• Conduct intake and discovery calls and schedule new patient appointments• Prepare patients for initial and follow-up visits• Guide patients through enrollment steps, care logistics, and financial options after provider handoff• Coordinate onboarding, scheduling, supplements, and follow-up appointments• Track patient compliance, re-exams, and ongoing care milestones• Maintain accurate documentation and communication within the EMR• Collaborate with providers, medical assistants, and front-office staff• Support patient engagement, retention, and satisfaction QUALIFICATIONS• 1-3 years of experience in patient coordination and medical office supervision/management• Strong communication skills with a calm, empathetic, patient-centered approach• Excellent organizational skills and attention to detail• Comfortable explaining next steps, care logistics, and financial processes clearly and professionally• Dependable, organized, and team-oriented• Experience in concierge, functional, integrative, or wellness-based practices is a plus SCHEDULE & COMPENSATION• Full-Time, Monday-Friday• Contract-to-Hire opportunity• $20-$24 per hour, based on experience WHY NEXTAFFNextaff Healthcare is a leading staffing and recruiting firm specializing in healthcare and professional placement.
We partner closely with our clients and candidates to ensure long-term success through local market expertise, personalized recruiting, and ongoing support throughout the contract-to-hire process.
#nextaffsarasota HC
$20-24 hourly 6d ago
Care At Home Coordinator
American Health Associates 4.0
Ambulatory care coordinator job in Bradenton, FL
Full-time Description
American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day!
AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team.
This is not a remote position.
RESPONSIBILITIES:
· Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax.
· Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner.
· Document reporting or call history will be maintained for department metrics.
· AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services.
· Use the established protocols for reporting client complaints.
· Provide research and resolution on complex issues, including those that have been referred by Client Services.
· May coordinate or provide training to new hires.
· Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement.
· May assist in the delegation of work in the absence of the supervisor or manager.
· Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls.
· Provide extraordinary customer service and collaboration to all internal and external customers.
· Performs other related duties as assigned.
Requirements
· High School Diploma (or equivalent) required.
· Healthcare/clinical laboratory or customer service experience is preferred.
· Must demonstrate a strong history of dependability and customer service skills.
· Experience in a Call Center/Customer service environment preferred.
· Data entry experience preferred.
· Strong typing and computer skills.
· Excellent verbal and written communication skills.
· Strong teamwork skills.
· Ability to manage stress.
· Capable of handling multiple priorities and their time in a high-volume setting.
· Willingness to accept additional responsibilities with a positive attitude.
· May need to be available on alternating weekends.
· Must possess a passion for SAFETY and CUSTOMER SERVICE!
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
$28k-40k yearly est. 20d ago
Patient Care Coordinator
Florida Hearing
Ambulatory care coordinator job in Venice, FL
Job DescriptionSalary: $16/hr.
Looking for a fun and rewarding office environment? Look no further! We are now actively hiring for Patient CareCoordinators.
At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:
*Benefits offered after 30 days, (Medical/Dental/Vision/Life/Short- and Long-term Disability)!
**Also, after 30 days of employment, you will be eligible to use 1 Paid Personal/Sick day per Quarter!
*After just 6 months, you will earn 1 week of paid vacation time! After 2 years you will have 2 weeks of paid vacation time!! In 5 years, 3 weeks of paid vacation time!!!
**If you do not use your Paid Personal/Sick day, or any of your Vacation days, you may redeem them on your pay!
This is a one-of-a-kind opportunity to become part of the Audibel Family!
PLEASE NO PHONE CALLS - APPLY ONLINE
Summary of Duties:
Manage office schedule to ensure efficient patient care
Utilize Sycle to set appointments, update patient information, and enter patient purchases
Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
Teamwork Oriented - Work along side your office counterpart; regional and corporate management
Maintain a clean, inviting andfriendly environment in the office
Maintain accurate records of deposits, inventory, and call activity
Basic understanding and knowledge of hearing instruments and their function
Requirements:
Proficientcomputer skills
Excellent communication skills - bilingual is a plus
Ability to work quickly, accurately, and independently in a fast-paced environment
Strong ability to multitask for efficient use of time
Speech clarity
Reliable transportation
Hours of Operation:
Monday - Friday 9AM - 4:30PM
Saturdays by appointment only
Education:
High school diploma or equivalent
$16 hourly 22d ago
Patient Care Coordinator - Bradenton, FL
CQ Partners 3.7
Ambulatory care coordinator job in Bradenton, FL
Job Description
Delta Hearing is a privately-owned Audiology practice in Sarasota, FL (Bradenton, FL). We have been helping patients in our community for many years and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We pride ourselves on building personal connections with our patients, and always providing the highest level of hearing care.
We are looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience! The patient carecoordinator is the first point of contact for the patients, creating a warm, welcoming first impression is essential.
We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit!
Schedule/ location: M-Thurs. 8:15-5PM -Monday-Thursday, 8:15-3PM-Friday in Bradenton, FL.
What You Will Do:
Greet patients professionally face to face as well as on the phone.
Schedule appointments for 3 providers
Check patients in and out, collecting payments as needed.
Administrative office duties.
Verifies insurance and completes necessary paperwork to ensure that all hearing aids are delivered in a timely fashion for each appointment.
Manages inventory by communicating with vendors.
Participates in ongoing training and development through weekly conference calls and onsite/offsite classes.
Maintains patient privacy in compliance with HIPAA federal guidelines and practice policies.
Executes the appointment reminder process with pre-calls at 24 and 72 hours prior to appointment.
Database Management
Run daily, weekly, monthly reports
What You Will Need:
Good computer skills
Prior Medical Office experience is a plus. Sarasota or Bradenton candidates preferred.
Ability to multi-task.
Organizational skills.
Excellent communication skills both verbal and written.
Team player
Great patient care
What We Offer You:
Guaranteed hours and schedule
Paid Holidays
Paid time off
Competitive hourly rate
Monthly office bonus
Paid dental and vision insurance
**TRAINING PROVIDED (8-10 WEEKS)**
$25k-35k yearly est. 7d ago
Management-Ft. Myers: Cleveland Ave.
PDQ 4.6
Ambulatory care coordinator job in Fort Myers, FL
Job DescriptionManager
Are you looking for the best job you'll ever have?
All PDQ Managers must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return!
Our Managers enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Managers to join our team.
We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings!
Requirements:
We are hiring a Restaurant Manager at our PDQ restaurant at this location! As a part of the PDQ Team we offer:
Career Development and Growth Opportunities
Medical, Dental, Vision
Vacation
Competitive pay with monthly bonus program
Comprehensive training program
Master Class Leadership Training - Learn from some of the best Leaders in the business!
We are looking for people who have a passion for Guest service and providing a great Team Member experience. Successful restaurant managers (RM) have been in roles such as shift managers or assistant restaurant managers (AM) for 2+ years and have worked in other quick service restaurants.
The manager assists the Operating Director in providing direction, training and the skill to ensure that the Guests' expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals.
A PDQ Manager:
Has excellent people and Guest service skills
Is fully proficient in all aspects of the kitchen.
Manages both Front and Heart of the House operations.
Relentlessly focuses on quality and making sure we meet or exceed our standards.
Is responsible for all product ordering and receiving.
Is responsible for scheduling and running efficient shifts of Team Members
Is able to read, interpret and positively impact P&L statements.
Operates the business in accordance with strict PDQ standards.
Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment
Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.
$29k-39k yearly est. 4d ago
Case Management Support Specialist Supervisor (107029)
Lutheran Services Florida 4.4
Ambulatory care coordinator job in Bradenton, FL
#nowhiring
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Case Management Support Specialist Supervisor who wants to make an impact in the lives of others.
Purpose & Impact:
The employee in this position is expected to have knowledge of Florida Child Welfare Statutes, administrative code and operating procedures as well as any additional policy provided by the local Lead Agency. Department of Children and Families Regional Quality Assurance staff or Department memo is necessary for the proper performance of this position. The Supervisor is required to demonstrate advanced skills in communicating with, motivating, training and evaluating employees, and is expected to meet regularly with each worker under supervision to monitor and mentor performance. Primary focus is to assist Dependency Case Managers in the provision of services to families to assist with the retention of case managers.
Essential Functions:
Supports the case management team to ensure permanency, safety and well being of all children.
Assists with daily tasks to ensure contractual requirements are met for all performance measures.
Monitors and directs the day-to-day work of Case Management Support Specialist Team. Monitoring must include tracking of medication 5339's, referrals, transportation records, obtaining provider records and all performance contract measures.
Reviews and assists with complex cases, provides guidance and support. Develops daily plans for high risk youth to assist with stabilization.
Identifies performance needs of staff and develops and implements plans for performance improvement.
Provides guidance to staff by coaching, motivating, training and providing staff development activities.
Identifies and promotes outstanding performance.
Utilizes software for creation of reports for various tracking needs, to include scheduling of appointments and other child well-being initiatives.
Assist in completing outstanding issues on the Data Discrepancy report and maintaining FSFN education and medical tabs as requested.
Assist in sending client service referrals, gathering documents for packets, Child Resource Record packets, drug screen requests, birth certificate, social security card request and any other administrative request
Organize, prioritize and complete all work assignments by the established deadlines.
Attends program Supervisor meetings as scheduled and shares information gathered with unit workers.
Conducts regular unit meetings with staff to share information, provide training, discuss cases and participate in team building activities.
Develops training and staff development plans with each staff person under his/her supervision.
Conducts all required performance evaluations with assigned workers in a timely manner. Submits evaluations to APDs and Program Director for discussion and review.
Participates in agency CQI activities as required.
Other duties and special assignments as assigned
Other Functions:
All duties are performed in accordance with the following standards:
Courtesy: Treats customers, the public and staff with courtesy, respect and dignity and presents a positive public image.
Communication Skills: Keeps APD and Program Director fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrates effective oral and written communication skills in daily work.
Teamwork: Supports the unit, department and/or organization and works with others to accomplish the goals of the unit, department and/or organization.
Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area and ensures that unit workers do the same.
Training: Attends and successfully completes all mandated training courses, must attend and successfully complete “Supervising for Excellence” training curriculum. Must complete all agency requirements to become certified as a Child Welfare Supervisor within required timeframes.
Confidentiality: Adheres to all confidentiality rules.
On-Call: Supervisors are always expected to be available and on call. Supervisor carries an active cellphone during regularly scheduled work hours, as well as after hours and on weekends, in order to immediately respond to all calls.
Other:
Complete a minimum of 40 hours of relevant training each full year of employment.
Complete agency web-based courses as required.
Physical Requirements:
Must be able to sit for extended periods and occasionally stand, walk, bend, reach, or stoop as necessary to perform job duties.
Must be able to use hands and fingers to operate a computer keyboard, telephone, and other office equipment on a regular basis.
Must be able to lift, carry, or move objects up to 20 pounds as required.
Must possess sufficient visual acuity to read standard text and data on electronic screens and sufficient hearing and speech ability to communicate effectively in person, by telephone, and through virtual platforms.
Work is primarily performed in an office or hybrid office/community environment with occasional travel required.
Must be able to maintain attention to detail, manage multiple priorities, and perform effectively in a fast-paced professional environment.
Must be adaptable to irregular hours, be flexible to cover on-call as needed, be able to travel as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Education:
Must possess a bachelor's degree in human services field. Child Protection Certification is preferred. Master's Degree is preferred.
Experience:
Must have 3 years' experience working with children in child welfare services. Prior supervisory experience preferred.
Skills:
Knowledge of theories and practice of child protection, social work and family assessments.
Knowledge of professional ethics related to child protection and counseling.
Knowledge of physical and behavioral indicators of abuse and neglect.
Knowledge of effective management skills.
Knowledge of interviewing techniques.
Knowledge of court procedures and legal requirements.
Knowledge of methods of collecting, organizing and analyzing data.
Knowledge of supervision techniques.
Skills in direct observation of staff abilities in interacting appropriately with families, community resources, service providers and other professionals.
Ability to assess staff performance and develop performance improvement plans.
Ability to analyze the effectiveness of service programs and identify resources or adjust needed to meet needs.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.
Ability to effectively supervise staff members.
Ability to understand and apply relevant laws, rules, regulations policies, and procedures.
Ability to conduct thorough case staffing's and other meetings.
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Professional appearance and behavior including, but not limited to reporting to work at the scheduled time and seldom being absent from work
Effective problem-solving techniques, tackles issues directly and make sound and timely decisions based on information
Ability to work as a team
Effective organization and time management skills.
Ability to prioritize multiple tasks and projects.
Adherence to professional ethics;
Ability to interact appropriately and effectively with families, children, community resources, service providers, and other professionals both over the telephone and face-to-face contacts.
Principal Accountabilities:
Reports directly to Assistant Program Director and ultimately, the Program Director
Team player with co-workers, administrators and funders
Accurate, complete, and timely submission of required statistical reports
Adherence to all licensing and quality assurance standards
Adherence to agency policies and procedures
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package
including
:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the FloridaCare Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: ********************************
$23k-29k yearly est. 5d ago
Clinical Care Coordinator III - RN
Sarasota Memorial Health Care System 4.5
Ambulatory care coordinator job in Venice, FL
The Clinical CareCoordinator III demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
Required Qualifications
- Require Basic Life Support/CPR certification; or must be obtained within thirty (30) days of hire/transfer date.
- Require graduate of an accredited school of nursing or a diploma program.
- Require a minimum of one (1) year of clinical practice experience in a medical/physician office setting.
Preferred Qualifications
- Prefer Electronic Health Records experience.
- Prefer demonstrated ability in establishing and maintaining effective working relationships.
- Prefer strong oral and written communication skills.
- Prefer the ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
Mandatory Education
AS: Associate of Science
Preferred Education Required License and Certs
FL RN: FL Registered Nurse License
Preferred License and Certs Employment Screening Requirements As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The FloridaCare Provider Background Screening Clearinghouse. *********************************
How much does an ambulatory care coordinator earn in North Port, FL?
The average ambulatory care coordinator in North Port, FL earns between $27,000 and $49,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in North Port, FL