Ambulatory care coordinator jobs in Norwalk, CT

Sarah Neuman Center for Rehabilitation and Nursing is a 301-bed skilled nursing facility located in Mamaroneck New York. WHY WORK FOR US? WE OFFER: Pay Rate: $110,000-$120,000 Medical, Dental, and Vision insurance Paid Time Off Daily Pay 401k Direct Deposit #2025Job Summary: The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position Major Duties and Critical Tasks: Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement. Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention. Chairs the infection Prevention/Control Committee and as a member of other committees as assigned. Compiles and submits data related to Infection Prevention. Supports facility Quality Improvement activities with data support, analysis, and internal consulting. Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards. Develops policies and procedures that support infection prevention and control. Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed. Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance. Maintains logs with infection surveillance data. Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections. Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee. Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility. Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees. Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution. Collaborates and reports to appropriate agencies/regulatory organizations Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC). Wound Care Specialist The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility. Essential Responsibilities Ability to perform wound assessment, reassessment, and management for all patients and per policy. Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems. Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN). Demonstrates thorough knowledge of staging system of wounds. Develops skin care programs to prevent skin breakdown. Knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence. Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness. Demonstrates ability to perform treatments and provide services with nursing scope of practice. Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate. Knowledgeable of medications and their correct administration based on the patient and clinical condition. Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence. Documentation meets current standards and practices. Integrates research findings to clinical practice. Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34 Serves as a liaison between physicians, patients, and manufacturers of clinical products. Knowledgeable of clinical products currently available on the market. Operates all equipment correctly and safely. Coordinates and supervises patient care as necessary. WOUND CARE NURSE QUALIFICATIONS: Current Registered Nurse (RN) License by the State Wound Care Certification Desired Skilled Nursing Experience Preferred Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.

Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role: Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines. For all assigned cases: Set client goals. Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly. o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency. o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments. o Connect with each assigned client minimally 1 x per month. Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed. Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc. Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination. Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. Other activities as assigned. Decision Making Authority: Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Client Care Supervisor, Program Director, other CCC's External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc. Work Schedule: Monday - Friday, 9am - 5pm with some flexibility around client needs. Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role: Proven ability to empathize with the clients we serve. Tenacity and passion for this work with the ability to balance objectivity with empathy. Computer literacy required. Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed. Bachelor's Degree required. Associates accepted with experience. Bilingual English/Spanish a plus. Compensation Range: $36,500.00 - $40,000.00 per year

Job Description Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr Notes Local candidates only - must live within 45 minutes of the clinic. Temp-to-hire opportunity. Position will split time between Bridgeport and Stamford offices. Schedule: Stamford: Monday & Friday Bridgeport: Tuesday, Wednesday & Thursday Locations: Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606 Stamford: 623 Newfield Ave, Stamford, CT 06905 Position Title Patient Services Coordinator - Urology (Bridgeport/Stamford) Role Responsibilities Answer and triage patient calls Schedule appointments Process insurance verifications Scan medical records Check patients in and out Requirements Minimum 1 year of customer service experience in a fast-paced medical office

Patient Care Coordinator - Join a Leading Dental Practice! Are you ready to grow your career in the dental industry? Our client, a state-of-the-art dental practice with locations in New York and Connecticut, is searching for a dedicated Patient Care Coordinator to join their team in Yorktown, NY. If you're passionate about providing exceptional patient care and thrive in a dynamic, professional environment, we'd love to hear from you! What You'll Do: Office Communication: Manage voicemails and respond promptly to patient inquiries. Patient Check-In: Welcome patients, confirm appointments in Dentrix, and ensure information is up to date. Payment Collection: Process payments, issue receipts, and maintain accurate records. Scheduling: Monitor provider schedules, verify insurance, and optimize appointments to meet daily goals. Patient Communication: Send personalized emails, follow-ups, and treatment reminders. Check-Out: Assist with follow-ups, schedule future visits, and submit billing claims. What We're Looking For: Detail-oriented professionals with a passion for delivering excellent patient care. Team players with a focus on accuracy in scheduling and billing. Candidates are excited to grow and contribute to a thriving practice. What We Offer: Hours: Monday through Friday, 9:00 AM - 5:00 PM - no weekends Benefits: Comprehensive dental, life, medical, and vision insurance, retirement plans, and paid time off. Practice Type: DSO Location: In-person, Yorktown, NY Take the next step in your career and become a valued member of this incredible team! Apply today and start your journey toward professional growth and success!

Job DescriptionJoin a growing mail-order pharmacy that's transforming the patient experience. PersonalRx is seeking a Bilingual Patient Care Coordinator (English/Spanish) to support patients with compassion, communication, and care in our Syosset, Long Island mail order pharmacy. If you're a people person who thrives on helping others - and you want a stable, weekday-only position with growth potential - this role is for you. Full-Time | Monday-Friday | No weekends or late shifts About PersonalRx At PersonalRx, we're passionate about helping people live healthier, simpler lives through personalized pharmacy care. We're a high-touch, high-service pharmacy located on Long Island's North Shore, serving patients nationwide through our innovative mail-order model. Our patients know us, trust us, and rely on us - because we treat them like family. Learn more: ****************** Why You'll Love Working Here Competitive hourly pay (based on experience) Annual performance bonus opportunities Company equity (RSUs) for top performers Career growth and promotion opportunities Brand-new, modern facility No weekends or late shifts - enjoy work-life balance Collaborative, supportive, mission-driven team Comprehensive training and ongoing development What You'll Do As a Patient Care Coordinator, you'll be the friendly, empathetic voice our patients look forward to hearing each month. You'll ensure they receive the best care experience through clear communication and attention to detail. Your key responsibilities include: Building and maintaining relationships through monthly patient check-ins Coordinating with doctors' offices for new prescriptions, refills, and prior authorizations Updating and maintaining accurate patient records (medications, insurance, contact info) Collaborating with pharmacy and finance teams to resolve delivery or billing issues Helping patients navigate insurance changes and pharmacy transitions Staying compliant with all company training and HIPAA standards What We're Looking For Bilingual (English & Spanish) - fluent speaking ability required 1+ year of customer service experience (healthcare, pharmacy, or call center preferred) Excellent communication and phone skills with a professional, empathetic tone Strong computer and data-entry skills; comfortable using internal systems NY State Pharmacy Technician License (preferred, not required) Compassionate, patient-focused mindset with a genuine desire to help others Ready to Make a Difference? If you're ready to join a growing healthcare team where your voice matters and your work truly impacts patients' lives - we'd love to meet you. Apply today! Qualified candidates will be contacted directly by a member of our executive team within a few days. PersonalRx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees. Powered by JazzHR UovPyXWSTD

Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. Develop and execute a comprehensive territory plan using CRM and other digital tools. Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management Serve as the primary point of contact for partner providers. Ensure a positive, “white-glove” experience for new referral partners. Maintain clear communication between referring clinicians and internal care teams. Establish feedback loops to share appropriate, de-identified patient progress updates. Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration Maintain accurate and detailed documentation of all activities within the CRM system. Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). Must demonstrate the ability to learn clinical content quickly and communicate it effectively. Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record. If you would like to apply email your resume **********************

The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment. Coordinator Responsibilities: • Answer phones in a professional and courteous manner • Process telephone and electronic orders/inquiries and requests as needed; refer were applicable • Verify Patient Demographics including insurance, social security numbers, DOB etc. • Requesting and obtaining proper medical documentation/notes where applicable • Communicate/fax/upload medical reports as needed • Process or refer facility requests to applicable department • Perform support tasks requested by Logistics Coordinator/Dispatcher • Additional duties as delegated by management • Conforms to all applicable HIPAA compliance and safety guidelines

We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services. Duties and responsibilities Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care. Primary responsibilities include but are not limited to: * Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families * Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts * Use technological platforms to link patients with needs to community resources * Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care) * Conduct home visits as needed * Identify barriers to care impacting patients' abilities to adhere to treatments. * Assist patients with insurance enrollment, or other patient assistance programs * Work collaboratively with clinical teams to meet the needs of complex, high-cost patients * Attend relevant trainings as required and assigned. * Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians. * Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation. Qualifications * Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required. * Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred. * The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. * Bilingual in English and Spanish is highly desirable. Direct Reports * None About Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description IS 50,000.00 MAJOR RESPONSIBILITIES The employee will be directly responsible for managing a caseload of individuals with chronic physical health, mental/behavioral health, and social needs. Coordinate comprehensive medical and behavioral health care for patients with chronic conditions through care coordination and integration that assures access to appropriate services and improves health outcomes. The primary goal of the employee will be to assist individuals in reducing avoidable emergency room visits and hospital admissions through the provision of care management services. DETAILED RESPONSIBILITIES Services will be provided to the individual through linkage and referral to appropriate community services. Coordinate services with community providers, hospitals, and family members. Complete comprehensive assessments, develop with the client care plan goals Monitor and document services provided and progression of goals Capture engagement of clients in detailed progress notes. Make referrals to community and social support services. Offering prevention and wellness support services QUALIFICATIONS: Experience working with individuals living with a severe mental illness Knowledge of mental health terminology and community resources is a plus Experience in managing a full caseload Experience in managing time and productivity effectively and adhere to strict deadlines. Ability to work in a fast pace environment Excellent communication and written skills Computer knowledge, including but not limited to Windows, Microsoft Office (Word, Excel, outlook, outlook calendar) Ability to work as part of a team with co-workers and with other colleagues as necessary. Experience working with a High level of comfort working with multiple electronic systems with ease. Cultural sensitivity and the ability to relate/work with diverse groups, community agencies, schools, and the general public. Strong organizational skills with a focus on detail. Ability to follow directions and communicate well (orally and in writing) Assume other duties as assigned by the Director or Supervisor of HH to complete tasks for the program. EDUCATION/TRAINING/EXPERIENCE Bachelor's degree in one of the fields listed below: Social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech, and hearing or other human services field; and One year experience in direct services to mentally disabled, chronically ill, or other Standard of Medical Under-Service. OR Valid Credentialed Alcoholism and Substance Abuse Counselor (CASAC) certification with two years of experience in providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism, or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of experience. REQUIRED: A Valid Driver's License and Insured Vehicle. PPD (TB test required with proof of results; no more than 1 year old) CATEGORY: Non-Exempt

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks. Duties: Greet patients warmly and check them in for appointments. Answer phone calls, respond to inquiries, and direct calls appropriately. Schedule, confirm, and reschedule patient appointments. Verify patient insurance information and process necessary paperwork. Collect co-pays, process payments, and maintain accurate billing records. Maintain patient records with confidentiality and accuracy. Assist with prior authorizations and insurance claims as needed. Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials. Support the clinical team with administrative tasks as needed. Requirements: High school diploma or equivalent required; additional education in medical administration is a plus. Previous experience in a medical office or physical therapy clinic preferred. Strong customer service and interpersonal skills. Proficiency in using electronic medical records (EMR) systems and Microsoft Office. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of insurance verification and billing procedures is a plus. Excellent communication skills, both verbal and written. Compensation: Starting salary is $17 per hour, based on experience and qualifications. Benefits (if applicable): 401(k) retirement plan Competitive pay based on experience Dental insurance Health insurance Paid time off and holidays Vision insurance

Empire Hearing & Audiology, part of AudioNova 99 Hillside Ave. Suite 99- O Williston Park, NY 11596 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Westchester County Health Home Care Coordinator Work Schedule: Monday through Friday - 8:30 AM to 4:30 PM (40 Hours Per Week) Payrate: $26.44 per hour Job Summary: The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well-being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services. Job Responsibilities: Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery. Collaborating with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with getting connected to appropriate community resources. Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support. Provide Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition. Provide screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition's service tools, along with individual advocacy, peer support, and systems navigation. Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy. Resources, Recovery from Mental Health Challenges (from a Psychiatric Rehabilitation perspective), Wellness & Whole Health (SAMHSA's Eight Dimensions of Wellness), Community Resources (across all domains of health, e.g.: physical, mental, substance use, socio-economic determinants of health), Trauma & Healing, Wellness Planning & Prevention (e.g. WRAP), Natural Supports (developing/maintaining). Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people's rights, lack of basic needs, and stigma & discrimination. Advocates for participants side-by-side to overcome identified barriers, making sure their voices are heard, and their decisions are understood and respected. Builds peer-to-peer connections/relationships based on mutuality (shared lived experiences), empathy, and hope for recovery/wellness (peers-as-proof). Assist Participants to identify & accomplish whole health goals related to the Eight Dimensions of Wellness (emotional, social, physical, environmental, financial, intellectual, occupational, spiritual). Directly connects participants to the services and supports they need through direct bridging/linking (as opposed to referrals only). Develops and maintains positive working relationships with other provider agencies and local housing providers (landlords) within the county and its surrounding environments. Documents all meaningful interactions with participants in electronic records software and maintains hard copies in participants' files daily for audit purposes. Responsible for submitting monthly reports on timely manner and attend related meetings. Align all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can and will recover Main Job Duties: INDIVIDUAL ADVOCACY: take action to represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness. PEER SUPPORT: conduct peer support sessions (one-to-one, groups) that promote possibilities for positive change, and ultimately help individuals to feel better. Learning materials will be provided when needed. SYSTEMS NAVIGATION: directly support, assist, and guide individuals as they access various resources in the community related to their health, wellness & overall quality of life. DATA ENTRY: Using Foothold Care Management regularly for documentation and billing requirements. WHOLE HEALTH & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients' needs, educating them on all community-based resources to help with needs (from a menu of internal & external services & supports), directly linking them to those resources, and working to ensure that they have quality, integrated care. CARE MANAGEMENT SERVICES: Questions about health care, managing stress, making & remembering appointments, medications, food, transportation, housing, health insurance, and other services as needed. OFFICE DUTIES: Maintain timely and accurate documentation, files, and databases; compile and submit program statistics and reports; and attend weekly supervisory meetings. Staff will also participate in mandatory professional development and training. May include other duties as they arise. Job Requirements & Qualifications: This position requires a thorough understanding of the process and the possibility of robust recovery for people diagnosed with psychiatric disabilities. People with personal experience as a recipient of mental health services and/or of personal recovery are preferred. Knowledge of ADA, mental health laws and systems, Social Security Programs, Work Incentives, Entitlement Programs, supported employment, Federal/state/local services, laws, and systems related to individuals with disabilities. Demonstrated ability to recognize the need for and facilitate connections between participants and services. Knowledge of local, statewide, and national disability-related issues and community dynamics. Excellent written and verbal presentation skills. Ability to obtain the NYS Peer Specialist Certification within 6 months of active employment. MUST HAVE A VALID AND CLEAN DRIVERS LICENSE. Educational and Experience Requirements: (1.) A Master's degree in one of the qualifying fields and one (1) year of experience; OR (2.) A Bachelor's degree in one of the qualifying fields and two (2) years of experience; OR (3.) A Bachelor's degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population or (4.) A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying Fields: include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. Experience shall consist of (1.) Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR (2.) Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing, and financial services). Reports to - Director of Care Coordination & Advocacy Services

Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.

Job Description Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care. Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time. Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm. WHO WE ARE The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships. Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable. Visit our website: ************************************** to learn more. WHO WE ARE LOOKING FOR · A friendly and professional individual with strong communication skills. · Reliable and committed team player who arrives on time and ready to work. · Time management skills to prioritize tasks and ability to multitask. · Someone who enjoys helping families and creating positive experiences. · Someone who thrives in a fast-paced work environment. · Someone with strong organizational skills and attention to detail. · Familiarity with office equipment and printers. · Proficient computer skills including use of Microsoft Office applications. · Experience in dental or medical administration is a plus (but not required). · Deliver exceptional customer service to help families feel valued, informed, and supported. · Collaborate with our team to develop and implement patient satisfaction initiatives. RESPONSIBILITIES · Welcome patients and families warmly upon arrival and ensure a positive first impression. · Check patients in and out, verify insurance, and maintain accurate demographic and billing information. · Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries. · Ensure accurate processing of charges, payments, and financial arrangements. · Communicate with clinical staff to maintain smooth patient flow and minimize wait times. · Maintain confidentiality and follow office policies while following HIPAA guidelines. · Assist parents with completing dental forms, consent documents, and electronic records. · Provide support to the administrative and clinical team as needed. · Comfort working with children and families from diverse backgrounds. We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun! The Smile Spot participates in E-Verify.

Health Home Plus (HH+) Care Manager Be the Bridge. Empower Lives. Thrive with Support. Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact. Your Mission: Guide Clients Through Critical Transitions As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step. What You'll Do ✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities ✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies ✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs ✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care ✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services ✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness ✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity What You'll Bring ✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!) ✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions ✅ Strong background in care transitions, discharge planning, community outreach, or case management ✅ A self-starter who is comfortable with extensive fieldwork and building community relationships ✅ Excellent communication, organization, and problem-solving skills ✅ Commitment to trauma-informed, person-centered care Why You'll Love This Role ✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support ✨ Hands-on, impactful work: See the difference you make every day in the field ✨ Collaborative, mission-driven team that values your voice and expertise ✨ Opportunities for professional growth: Ongoing training, and career advancement ✨ Competitive salary + comprehensive benefits

We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services. Duties and responsibilities Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care. Primary responsibilities include but are not limited to: * Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families * Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts * Develop and evaluate shared plans of care * Link patients with barriers to community resources * Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care) * Conduct home visits as needed * Identify barriers to care impacting patients' abilities to adhere to treatments * Assist patients with insurance enrollment, or other patient assistance programs * Work collaboratively with clinical teams to meet the need of complex, high-cost patients * Attend relevant trainings as required and assigned * Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians * Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation Qualifications * Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required. * Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred. * The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable. What we offer: * Major medical, dental and vision * Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance) * Paid Holidays * Generous Paid Time Off (PTO) * Tuition reimbursement * And much more… About Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: Providing a timely outreach to new referrals Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. Completing members needs assessment to determine appropriate services and inform the care plan. Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. Provide case closure/discharge at the time of completion. Follow all workflows meeting regulatory and accreditation requirements. Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Salary Range: $42,500 - $47,000

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks. Key Responsibilities: • Greet patients warmly and check them in for appointments. • Answer phone calls, respond to inquiries, and direct calls appropriately. • Schedule, confirm, and reschedule patient appointments. • Verify patient insurance information and process necessary paperwork. • Collect co-pays, process payments, and maintain accurate billing records. • Maintain patient records with confidentiality and accuracy. • Assist with prior authorizations and insurance claims as needed. • Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials. • Support the clinical team with administrative tasks as needed. Qualifications & Skills: • High school diploma or equivalent required; additional education in medical administration is a plus. • Previous experience in a medical office or physical therapy clinic preferred. • Strong customer service and interpersonal skills. • Proficiency in using electronic medical records (EMR) systems and Microsoft Office. • Ability to multitask and work efficiently in a fast-paced environment. • Knowledge of insurance verification and billing procedures is a plus. • Excellent communication skills, both verbal and written. Compensation: Starting salary is $17 per hour, based on experience and qualifications Benefits (If Applicable): • Competitive pay based on experience. • Health, dental, and vision insurance. • Paid time off and holidays. • 401(k) retirement plan.

Job Description Job Title: Patient Care Coordinator / Radiology Front Desk Scheduler Schedule: Monday-Friday, 9:30 AM - 5:30 PM Dress Code: Business Casual Pay Rate: $19/hr (Paid Weekly) Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance, and 401(k) Contract: 11/24/25 - 01/30/2026 Position Overview The Radiology Front Desk Scheduler is responsible for registering patients, verifying insurance coverage, and scheduling radiology procedures in a timely and efficient manner. This role supports the smooth operation of the radiology department by ensuring accurate patient documentation, maintaining records, and providing exceptional customer service. The scheduler works as part of a team of 10-12 employees within a fast-paced office environment. Key Responsibilities Register patients and obtain accurate, up-to-date demographic and insurance information. Perform insurance verification on the date of service to ensure coverage accuracy. Schedule radiology procedures efficiently while adhering to departmental protocols. Maintain knowledge of medical terminology, radiology procedures, and scheduling requirements. Check in and check out patients, ensuring a smooth flow of daily operations. Answer incoming and outgoing calls promptly and courteously. Manage work queue lists, including completing pending actions such as referrals and scheduling tasks. Confirm and schedule appointments; assist patients with follow-up scheduling and coordination. File, fax, scan, and maintain medical records with precision and adherence to confidentiality standards. Ensure documentation is accurate, including scanning documents and monitoring fax servers for timely processing. Provide follow-up services, such as obtaining lab results and specialist reports. Collaborate with team members to meet department goals and maintain continuity of care. Adhere to Optum policies and comply with HIPAA, OSHA, and all regulatory requirements. Attend quarterly departmental trainings and remain informed about current medical requirements. Participate in care coordination with multidisciplinary teams according to the established Plan of Care. Travel or assist at other locations when needed. Perform other duties as assigned. Required Qualifications 2+ years of experience in healthcare or customer service. 1+ year of experience with Epic or similar electronic health record systems. Strong communication, organizational, and multitasking skills. Ability to work effectively in a fast-paced medical environment. Familiarity with patient scheduling, insurance processes, and medical terminology. Preferred Background Previous experience in a healthcare front desk or radiology scheduling role. Experience with Epic (highly preferred).