Ohio Care Coordinator
Ambulatory care coordinator job in Cleveland, OH
Client: Payer - Ohio Market
Openings: 20
Reason for Opening: Rapid and higher-than-anticipated membership growth within the OH Duals Program, requiring expanded care management capacity.
Travel/Work Structure: Mobile role with a mix of telephonic and in-home/community visits; geo-assigned territories to minimize travel. Candidates must be comfortable entering homes and working within the community.
Contract Length: 3-month contract with extension possibility and FTE opportunities
Start Date: 1/5 or 1/12 depending on training class availability (TBD)
Role Scope:
Care Coordinators will support MyCare Community Well Care Management functions for members in regions going live 1/1. Responsibilities include conducting HRA assessments, completing care plans, coordinating community benefits, and collaborating with provider networks. Caseloads will include primarily low-risk members and may include both engaged and unengaged populations.
Preferred Background:
Candidates with prior experience in home health, hospice, case management, provider-based coordination, or similar community-based roles. Open to diverse clinical backgrounds with relevant licensure, including Social Workers and Registered Nurses.
Care Coordinator - Licking
Ambulatory care coordinator job in Newark, OH
Care Coordinator
Positions within Licking and Knox Counties Available
Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays
Flexible schedule/Potential Hybrid Model
40 hours per week
Sign on bonuses available
Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***************************
BHP is an EEO and ADA compliant organization.
Care Coordinator
Ambulatory care coordinator job in Youngstown, OH
Join Our Team as a Care Coordinator!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits Include:
Affordable Health, Vision, Dental, and Life Insurance
401(K) with dollar-for-dollar matching (up to 4%)
Generous Paid Time Off (PTO)
Paid Holidays
Position Overview:
As a Care Coordinator, you'll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members.
Key Responsibilities:
Provide exceptional customer service to patients and staff.
Handle all calls in a timely professional manner.
Relay phone messages to the appropriate care provider in a timely manner.
Manage faxes and distribute paperwork to the appropriate staff.
Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
Prescription audit reports and storing
Update shot records
Responsible for scanning all Labs into the Provider PAQ.
Assist referral clerks with referrals and PAP tracking.
Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
Assist other departments as needed.
Other duties as assigned
Ideal Candidates Will Have:
High school diploma or equivalent
Medical Assisting certification preferred
previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred.
Expectations:
Uphold One Health Ohio's core values and policies.
Communicate openly with supervisors and colleagues.
Maintain a positive and respectful attitude in all interactions.
Exhibit flexibility and readiness to adapt to changing tasks.
Physical Requirements:
Ability to sit for extended periods and perform tasks requiring finger dexterity.
Capability to lift and move objects up to 30 pounds.
Ready to Make a Difference?
If you're passionate about providing care and want to join a dedicated team that values your expertise, we'd love to hear from you! Apply today and take the next step in your career with One Health Ohio.
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Care Coordinator (OhioRISE)
Ambulatory care coordinator job in Ohio
We are seeking a Care Coordinator! Hocking Counties, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or care coordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems care coordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Population Health Care Coordinator - RN
Ambulatory care coordinator job in Columbus, OH
The Population Health Care Coordinator works in collaboration and partnership within an interdisciplinary team to manage chronic healthcare conditions for patients with two or more chronic conditions and tangential issues. This role will focus on Patient Centered Medical Home (PCMH), quality improvement, comprehensive care management services, value based care, and closing care gaps. The Population Health Care Coordinator will ensure transparent whole person care and will support patient activation in care, improved population health outcomes and increased health literacy.
SALARY RANGE: $64,800-$77,700
BENEFITS:
PTO
Vision
Dental
Health
401k
Sick time
MAJOR AREAS OF RESPONSIBILITIES:
Promote timely access to appropriate and encompassing care in compliance with standards set forth through HRSA and NCQA
Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider and care team
Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up and integration of information into the care plan
Increase continuity of care by supporting effective mechanisms in transitions of care and managing relationships with secondary and tertiary care providers and referrals
Increase patients' ability for self-management and shared decision-making
Establish relationships with relevant community resources, resulting in the connection of patients to these resources with the goal of enhancing patient health and well-being, increasing patient satisfaction and reducing health care costs
Assess patient health literacy and utilize effective strategies to increase understanding and activation in care
Anticipate and meet or exceed all patient needs.
Attend all Care Coordinator training courses/webinars and meetings
Collect and analyze population health outcomes and Provide feedback for the improvement of the Care Coordination Program
Assist in identifying appropriate QI initiatives to improve health outcomes for general Primary Care and Specialty Care
Facilitate, implement and evaluate QI activities to improve chronic care management among care teams
Increase efficiencies through the use of improved workflows and integration of service delivery to address complexity of chronic disease management.
Will participate in ongoing professional and personal development related to enhanced leadership activities and evidence-based practices
Other duties as assigned.
EDUCATION/LICENSURE:
Required: RN Licensed in Ohio
Required: Associate's Degree in any discipline
Knowledge, Skills, Abilities and other Qualifications:
Knowledge of clinical quality indicators for Ryan White, FQHC, Meaningful Use and PCMH
2-3 years of RN experience in a clinical setting
Evidence of essential leadership, communication and counseling skills
Highly organized with ability to keep accurate notes and records
Experience with Quality Improvement and change management preferred
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, and a demonstrated competence in working with persons of color, and LGBTQ communities.
Proficiency in all Microsoft Office applications and other computer applications required. Experience with EPIC highly preferred and ability to learn new technologies, web tools, and basic design tools is imperative
Knowledge of ambulatory care nursing principles or experience in an outpatient setting preferred
Must have reliable transportation and valid Ohio driver's license
OTHER INFORMATION:Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
Ohio Rise: Care Coordinator
Ambulatory care coordinator job in Medina, OH
Job Description
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education, experience and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
#BJCB-CME-1
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
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Transition of Care Coordinator
Ambulatory care coordinator job in Columbus, OH
Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are - in their homes and communities - to improve access, close care gaps, and reduce avoidable utilization.
As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical, administrative, and remote teams.
Position Summary
The Transition of Care Coordinator (Clinical) is responsible for reviewing daily hospital discharge notifications (ADT feeds), triaging member needs, and coordinating timely post-discharge in-home or telehealth visits. This role serves as the clinical support layer for TCC's Engagement and Care Coordination teams and plays a critical part in ensuring a safe transition for members returning home after hospitalization.
Compensation
Salary $60,000 - $65,000, commensurate with experience.
Key Responsibilities
Clinical Triage
Review daily ADT/discharge alerts to identify eligible members.
Assess discharge diagnoses, risk level, and clinical appropriateness for TCC services.
Prioritize outreach based on clinical needs and post-acute risk factors.
Determine the appropriate intervention pathway
Member Engagement & Coordination
Conduct initial outreach to recently discharged members.
Confirm discharge details, evaluate immediate needs, and assess potential barriers to care.
Coordinate with the Care Coordination team to ensure visits are scheduled within required timeframes (24-72 hours).
Support members with education, planning, and navigation during early post-discharge periods.
Communication & Partner Support
Serve as a clinical liaison to health plan case managers, hospital teams, and discharge planners.
Provide status updates and close-loop communication back to referral partners.
Ensure accurate documentation in TCC's care platform and maintain program compliance.
Program Support & Workflow Development
Assist in building and improving TOC workflows, SOPs, and process standards.
Monitor TOC metrics including engagement rates, timeliness of visits, and readmission risk indicators.
Collaborate across internal teams to improve operational effectiveness.
Qualifications
Required (one of the following):
Licensed Practical Nurse (LPN), or
Medical Assistant (MA) with strong post-acute or hospital experience, or
Experience in Case Management
Preferred:
Experience reviewing ADT feeds or discharge summaries.
Familiarity with Medicaid and DSNP populations.
Experience in home-based care, case management, community paramedicine, or value-based care.
Strong communication and documentation skills.
Why This Role Matters
This role ensures members have a safe, supported transition from hospital to home and enables TCC to deliver timely post-acute care. The Coordinator directly impacts readmission reduction, quality outcomes, and care continuity for our health plan and provider partners.
Auto-ApplyClient Care Coordinator / Scheduler - Home Health
Ambulatory care coordinator job in Miamisburg, OH
We offer a comprehensive Benefit package to Full Time Employees:
PTO
401-k with Company match
Health Insurances
Company Paid Life Insurance
Tuition Reimbursement
Employee Assistance Program
Capital Health Home Care in Miamisburg, OH is hiring a FULL TIME Scheduler
Client Care Coordinator (Scheduler) Job Description Summary
The Client Care Coordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives.
Essential Job Functions/Responsibilities
Ensures that qualified employees are scheduled for all client visits.
Prepares the schedules for the agency for employees and clients.
Assures applicable visit types in scheduling system.
Makes adjustments to the existing schedules as needed on a daily basis.
Reviews client need and employee availability on an ongoing basis.
Communicates with employees and client/families to obtain the most favorable and economically sound schedule.
May be responsible for completion of assigned reports.
Tracks employee attendance.
May assist with part of the process of orientation for new employees.
Consistent follow-up with staff regarding their schedule.
Participates in appropriate continuing education as may be required.
Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled.
Functions as a backup to other office positions.
Performs other office duties as assigned.
Complies with agency's policies and procedures.
Assists with answering telephone lines promptly and efficiently.
Special projects and other related duties as assigned by the Administrator.
May participate in on-call scheduling if need arises.
Handles all duties as they relate to scheduling.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
High school graduate or equivalent.
Previous scheduling and computer experience desired.
Previous experience in dealing with the public.
Skills Required
Computer skills.
Excellent customer service.
Able to multi-task.
Ablility to follow up and complete tasks timely.
Dental Patient Care Coordinator
Ambulatory care coordinator job in Newark, OH
Job Description
We are seeking a compassionate and organized Dental Patient Care Coordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The Patient Care Coordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy.
Key Responsibilities:
Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots.
Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage.
Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs.
Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care.
Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed.
Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws.
Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction.
Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience.
Required Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred).
1-2 years of experience in a dental office or healthcare environment (preferred).
Strong communication skills and a friendly, welcoming demeanor.
Excellent organizational and multitasking abilities.
Proficient with dental software and office management tools (experience with Eaglesoft a plus).
Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
Ability to work well in a team environment and maintain a positive attitude.
Strong attention to detail and commitment to patient confidentiality.
Working Hours:
Full-time position Monday through Friday.
Benefits:
Competitive Hourly Pay
Dental Benefits
Retirement Plan
Uniforms
Paid time off
Continuing education opportunities
If you are a hard-working individual that is passionate about providing excellent patient care, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental Patient Care Coordinator position at our office. Join us in making a positive impact on our patients' lives!
To apply, please submit your resume and cover letter to: ***********************
Skills:
General Practice
Scheduling
MS Office
Eaglesoft
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$30/hour
Easy ApplyTransition of Care Coordinator
Ambulatory care coordinator job in Canal Fulton, OH
Full-time Description JOIN OUR TEAM!
Community Health Care is a privately owned corporation that has a 39-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that are compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization.
Community Health Care Canal Fulton is looking for an in-office Transition of Care Coordinator (LPN) with a passion for helping others by coordinating patient transitions of care from an inpatient setting to improve patient care and outcomes. Our office is energetic, team oriented, and dedicated to providing excellent patient-centered care. If you would like to work for an established medical practice that values both patients and employees, please apply today!
Responsibilities:
Patient care
Conduct post-discharge patient interview via phone
Assess and identify patient needs post-discharge
Reconcile medication list post-discharge
Coordinate patient care such as home care or medical equipment
Work collaboratively with hospital-based transition of care nurses and staff
Act as patient advocate
Organizational tasks
Identify patients who have had a transition of care
Contact patients within 48 hours of inpatient discharge or within 7 days of Emergency Room visit
Follow patient course of stay while in Skilled Nursing Facility until discharge to home
Retrieve patient records from multiple hospital systems, review records, update patient chart
Concurrent documentation in telephone encounters in patient chart
Refer patients to long-term care management when appropriate
Requirements:
Education: Licensed Practical Nurse (LPN)
Specialized knowledge: comprehensive knowledge of area hospital systems and skilled nursing facilities; medication reconciliation; ability to work in multiple Electronic Health Record platforms
Skills: clinical decision making; critical thinking for individualized patient care; ability to teach others, including patients, peers, and staff
Abilities: self-motivated; strong verbal and written communication skills; flexible; teamwork within individual offices and care management team
In office setting
Benefits:
Medical insurance
401(k) and Roth 401(k)
401(k) employer match
Dental insurance
Term Life Insurance
Vision insurance
Wellness benefits
Paid time off
Personal days
Short term disability
Long Term disability
Paid holidays
Employee assistance program
Travel assistance program
Patient Care Coordinator
Ambulatory care coordinator job in Wilmington, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wilmington, OH
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyHealth Care Enrollment Coordinator
Ambulatory care coordinator job in Columbus, OH
STRS Ohio, STRS
The State Teachers Retirement System of Ohio (STRS Ohio) is seeking a Health Care Enrollment Coordinator to join its Member Benefits/ Health Care Production Operations team.
Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually.
STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.
Compensation:
$27.45/ hr. or commensurate with education and experience
Work Schedule:
8:00am-5:00pm Monday through Friday (Onsite)
General Summary:
Under the direction of the manager, Health Care (HC) Production Operations, research and resolve cross-functional health care issues, with a collaborative approach toward enrollment, eligibility and claims. Coordinate health care enrollment issue resolution for benefit recipients and enrollees. Process enrollment related workflows and daily, weekly and monthly health care reports.
Summary of Responsibilities:
Process health care enrollment and eligibility in compliance with State Teachers Retirement System of Ohio (STRS Ohio) Administrative Rules and Centers for Medicare and Medicaid Services (CMS) regulations and ensure accurate enrollee billing.
Collaboratively resolve member coverage issues as result of Medicare enrollment, acceptance into the Medicare Advantage Plan, Part D plan. Prioritize immediate access coverage issues.
Discuss high level benefits, coverage and claims processing with enrollees and plan administrators.
Work with internal and external parties including plan administrators, Medicare intermediaries and others to ensure each health care plan enrollee's issue is handled appropriately.
Utilize detailed knowledge of enrollment eligibility, 834 files (files shared between STRS Ohio and the plan administrator), pension processing system and vendor processing procedures to ensure the efficient, accurate enrollment and issue resolution.
Cultivate and maintain a detailed knowledge of STRS Ohio health care benefits, rationale for program changes.
Confer with department managers on complex escalated issues requiring thorough review and policy consideration.
The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.
Summary of Qualifications:
High school diploma or equivalent is required.
Bachelor's degree in a related field preferred.
Two to four years relevant work experience required, four or more years relevant work experience preferred.
Comprehensive knowledge of Medicare enrollment guidelines, benefits and programs required.
Experience explaining medical and pharmacy benefits to enrollees preferred.
Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
Excellent organizational skills and a high degree of accuracy and attention to detail required.
Equal Employment Opportunity Employer Statement
State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.
ADA Statement
STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Posting Drug-Free Workplace Statement
The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.
Pre-Employment Drug Testing
All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician's recommendation for medical marijuana.
Pre-Employment Background Investigation
The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.
Auto-ApplyModerate Care Coordinator (Canton Area)
Ambulatory care coordinator job in Canton, OH
Moderate Care Coordinator Job Description
Moderate Care Coordinator (Tier 2)
Reports to: JCESC Care Coordinator Supervisor
Works in collaboration with: Child and Family Team (CFT), other care coordinators and agencies/partnerships to provide Tier 2 services.
Term: Full-time position with health care and retirement benefits
Salary Range: $40,000- $57,000
Work Location: Blended home office and regional offices with locations in Steubenville and Canton Ohio. Service counties include Belmont, Columbiana, Harrison, Jefferson, Monroe, Stark and Tuscarawas.
Travel: Ability to travel within the assigned region, to multiple offices, and home locations with personal vehicle. Most possess reliable transportation valid/active driver's License and proof of insurance.
Training: Provided upon employment
Position Summary:
Provide timely holistic care coordination to children enrolled in OhioRISE, with appropriate expertise to coordinate behavioral, medical, and pharmacy health services, including for children with dual diagnoses (BH/IDD).
Will use a wraparound-informed model for members with moderate behavioral health needs.
Key Responsibilities and Activities:
Use clinical, operational, and technical expertise to manage and provide MCC care coordination.
Manage 1915 (c) home and community-based waiver service coordination within federal requirements.
Work cooperatively with the CFT and share responsibility for developing, implementing, monitoring, and evaluation a single child and family-centered plan.
Actively grow and leverage partnerships with other (non-health) child-serving systems.
Conduct outreach to the child's family within one business day of referral to MCC.
Complete and submit child and family-centered care plans (initial, changes, transitions) to the OhioRISE plan for review and approval according to standards.
Respond to member needs twenty-four hours a day.
Approach to Tier 2 Care Coordination
Provide structured service planning and care coordination based on wraparound principles, as established by the National Wraparound Initiative including:
An initial home-based, comprehensive assessment resulting in the development of the child and family-centered care plan.
A CANS assessment once every 180 calendar days or whenever there is a significant change in the member's behavioral health needs or circumstances.
Convening and facilitating the child and family team.
Developing a crisis safety plan.
Reviewing the child and family-centered care plan every thirty days or whenever there is a significant change in the member's needs or circumstances.
Monitoring the child and family centered care plan.
Performing referrals and linkages to appropriate services along the continuum of care.
Ratio of one MCC to no more than twenty-five OhioRISE members receiving MCC services.
Education and qualifications:
Minimum of 3 years' experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education)
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Care coordinators will successfully complete skill and competency-based training to provide MCC.
Complete the state-required training program provided by the COE.
Abilities Required:
Knowledge of human resources, personnel practices and human relations.
Ability to work well with individuals with diverse backgrounds and experiences.
In addition, the care coordinator should be:
Trustworthy, confidential, accessible, objective, not biased.
Interested in own professional growth.
Working Conditions:
travel to service coordination family locations.
260 day contract with benefits
Care Coordinator
Ambulatory care coordinator job in Cincinnati, OH
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Director of Nursing / Health Care Coordinator
Ambulatory care coordinator job in New Albany, OH
**Now Offering DailyPay**
The role of the Health Care Coordinator which is commonly called a Director of Nursing is a unique opportunity for an RN with leadership/management experience in long term/skilled nursing care and providing services to elders.
If you are interested in leading an innovative care model featuring person centered care in a homelike setting, empowered self-directed work team, lower staff ratios, a place that encourages personal relationships, this opportunity may be for you.
At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.
Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.
Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.
Responsibilities
An applicant should have an interest in caring for the overall best interest of the elders and must have an understanding of the requirements of the position.
Obtains daily report from the clinical support nurses (daily rounds are effectively conducted)
Discusses observations/concerns about clinical compliance with the CST nurses or care coordinator
Monitors compliance of collection and submission of MDS data
Reviews and assures that staff is compliant with in-service requirements and program for self-development
Monitors Quality Indicators and coordinates Quality Improvement
Monitors clinical budget and acts as a fiscal steward
Completes incident reporting and follow up
Acts as a liaison with the Medical Director(s) and completes Monthly Reports and Quarterly QI initiatives
Effectively performs performance management and hiring practices
Acts as a liaison with our health-care vendors
Covers floor as appropriate
Acts as a liaison with families when appropriate
Qualifications
Education: BA or BS in related field preferred
Licensure/Certification: Current Registered Nurse (RN) license in the State of Ohio
Experience: Excellent knowledge of and nursing experience in a long term care setting
Strong clinical skills related to elder care both in long term care and short stay post-acute rehabilitation settings
Computer skills: Outlook, Word, Excel and E-mars preferred
Excellent attention to detail
BENEFITS*
Health & Wellness
Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support
Financial Security
401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection
Growth & Development
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as a Director of Nursing / Health Care Coordinator at Otterbein!
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Cincinnati, OH
JOB TITLE: Care Coordinator
DEPARTMENT: Women's Residential Services
REPORTING TO: Clinical Manager
Provides case management services to a target population of Ohio residents with active/historical use of substances which may include mental health disorders.
SCOPE OF RESPONSIBILITIES
Provides clinical therapeutic and case management services for adults with substance use disorders and/or psychiatric disabilities to assist them in improving their current level of functioning in the community.
Completes comprehensive case management assessments for identification of patient needs, level of functioning, support network, adequacy of living arrangements, financial status, physical health, level of self-care.
Works from and contributes to the care plan established by the primary therapist.
Ensure member has applied for benefits and health insurance such as SSI, SSDI, Medicaid or Medicare. Complete or assist in that process.
Ensure access to local resources, including psychiatric and medical care, housing, rehabilitation programs, drug/alcohol services, socialization activities, providing transportation and accompanying the client when necessary. Communicate regularly with other treatment providers.
Actively outreach clients on caseload who have not been in contact and ensure engagement in services in their home, transitional housing placement or on the streets.
May refer to or conduct support groups and teach classes on topics such as money management, vocational or job coaching, and life skills training.
Complete and enter all documentation into the patient/client's medical record according to The Crossroads Center's standards of practice in Electronic Health Record - CareLogic and/or Methasoft within proscribed timeframes as outlined in TCC documentation policy.
Meet weekly, monthly, and quarterly billing quota as established by the organization.
As time allows or as requested, assist in the daily operations of the Map, and/or residential programs.
Attend scheduled staff meetings, supervision and training as requested.
Work cooperatively with other team members.
Other duties as requested.
SKILLS AND QUALIFICATIONS
To perform this job successfully, an Individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge and Abilities
Ability to read, analyze and interpret human service periodicals, professional journals, technical procedures, or government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Knowledge of or experience with DSM IV diagnoses, assessment of level of functioning, DMH documentation, EBP's such as Motivational interviewing, DBT, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, etc. Ability to work independently and on a collaborative team. Initiative and solution focused practice.
Uses good time management skills and resources to balance case load direct service and paperwork.
Position Requirements
Associate degree in psychology, social work, or related field preferred; Master's degree preferred.
CDCA and Valid Ohio Driver's License.
Two (2) years' experience providing services to adults who have been diagnosed with a substance use disorder and/or mental health diagnosis required.
Knowledge of the effects of trauma. Proven proficiency with both oral and written communication skills.
Organizational skills and the ability to complete multiple tasks a must.
Strong interpersonal skills and the ability to deal effectively with the public, other team members and elected officials.
A flexible work schedule is required in order to respond to clinical needs and other emergency situations.
Work Environment
Normal office noise level.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Auto-ApplyHealth Coach Care Coordinator Team Lead
Ambulatory care coordinator job in Columbus, OH
(Columbus, OH) - Prescribe FIT LLC
Engaging with our clients' life story begins with their healthcare provider.
Prescribe FIT virtually connects orthopedic physician's patients with Prescribe FIT Care Coordinators (CCs) to decrease weight, reduce pain, and improve mobility through simple changes to nutrition, physical activity, and lifestyle. Our innovative mobile app delivers end-to-end solutions including remote patient monitoring (RPM), remote therapeutic monitoring (RTM), and on-demand coaches to provide more comprehensive and consistent musculoskeletal (MSK) care focused on root cause medicine and whole person health.
Role Description:
We are seeking to fill the role of a Health Coach Care Coordinator Team Lead. The role will support and engage with patients to help them achieve an optimal level of health and maintain wellness in light of new or existing chronic conditions. The ideal candidate will provide thorough education about the patient's disease process, self-management strategies, lifestyle changes, diet and exercise, and work with the patient to overcome roadblocks. All activities are completed with the patient virtually via our software.
Candidates with an upbeat, positive, and hardworking personality will fit with our culture. The desire to help patients succeed with their goals and show empathy throughout the healthcare journey with patients is vital to this role. Must have a strong ability to solve problems. Managing patients is approximately 40% of the job.
The role will primarily involve managing and overseeing the success of an assigned Care Coordinator team (6-8 CCs). Managing and overseeing the assigned CC Team is approximately 60% of the job. The CC Team Lead will ensure all new Care Coordinators are properly trained and understand their role and the goals of Prescribe FIT. The role requires great communication skills and the capability to lead a team effectively. The CC Team is expected to manage and assist their assigned CC Team to progress from CC level 1 to CC level 2 to CC level 3 and in some cases assist a CC with being promoted to a CC Team Lead.
Managing a team of Care Coordinators requires the ability to provide honest and accurate feedback and positive direction. The CC Team Lead must be responsive to the needs of the Care Coordinators and their patients.
What You will Do:
General
Charting and documenting patient interventions, provider interactions, and general
clinical notes.
Being responsive to patient communications - digital, phone, voice, video, and text.
Provide thorough and personalized patient support
Be a team player and seek information when necessary
Be open to improvement and direction
Actively participate in CC Team leadership meetings
Assess patient compliance with weigh ins each day
Maintain patient load of 30 patients
Address concerns from Care Coordinator and patients and if needed escalate to RN Supervisor
Relay any tech issues to software development team
Monitor educational pathway completion
Monitor notes and nutritional tracking for patients
Monitor care plans and ensure care plans are up to date
Assess patients that need to have care plans ended (non-compliance to both weight and health coaching calls)
Other responsibilities and duties as needed
Lifestyle Coaching
Help patients make small incremental changes to their lifestyle to decrease weight, reduce pain and increase mobility
Educate patients on physical activity, nutrition and other lifestyle choices leading to
better lifestyle management
Direct patients to relevant resources available
Comfortable engaging with patients on a routine basis via virtual or telephonic methods
Ability to facilitate difficult conversations
Addresses concerns and answers questions sufficiently
Identifies important discussion points based on a patient's medical history
Use Motivational Interviewing (MI) to address issues
Leadership
Complete required workflow assessments and phone audits on each assigned Care Coordinator each month
Manage and approve your assigned teams' timecards daily
Promote core values and drive meaningful results amongst your team
Manage PTO/Flex Time Requests within your assigned team and manage CC call-offs appropriately
Consistent support, guidance (feedback), monitoring performance/metrics and addressing concerns to assigned Care Coordinators
Care Coordinator feedback should include things the CC is doing well AND areas to improve
Assist with PTO coverage as needed
Monitor team's performance and follow Corrective Action/PIP process when applicable
Communicate company updates to your team in a timely manner
Motivate associates, foster a positive work environment, and provide weekly recognition
Address CC concerns and resolve conflicts professionally and in a timely manner
Address patient concerns and resolve conflicts professionally and in a timely manner
Complete and deliver 90-day reviews and yearly performance reviews for your assigned team
Strong Knowledge in Technology (Required)
Must live a fit lifestyle yourself.
Employment Details:
Monday through Friday 8:00am to 4:30pm
Ability and willingness to take On Call as rotation needs
Responsiveness to calls outside of set hours as needed
Full time in Office
Job Type: Full-time
Requirements
Qualifications:
LPN Supervisor experience (Required)
Associates of Nursing (Required)
Health Coaching/Consultation experience preferred.
Health Coaching certification strongly preferred, or desire to obtain one upon
employment. (Company Paid) (Required)
Care Coordinator
Ambulatory care coordinator job in Newark, OH
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy 5. Child protection 6. Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire.
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Auto-ApplyPatient Centered Med Home Care Coordinator
Ambulatory care coordinator job in Cleveland, OH
The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for faciliating care coordination services for NEON patients who need wellness and preventive care. The PCMH Care Coordinator will assist with the management of the computerized data repository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care.
Education
High School Diploma or GED is required.
Bachelor's degree in Health or Social Sciences, Business, Health Care Administration, Public Health or Health Education is preferred, or related work experience.
Minimum Qualifications
Excellent verbal and written communication skills as well as good listening skills:
Knowledge of health disparities and chronic disease management treatment resources;
Strong organizational skills, attention to detail and timely documentation required;
Proven critical thinking and problem solving skills;
Knowledge of Ohio Medicaid Managed Plans;
1-2 years at a hospital, outpatient clinic or insurance plan, preferably including navigating specialty referral process.
Technical Skills
Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
Ability to become proficient in the use of NextGen software.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Columbus, OH
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-Apply