Patient Care Coordinator
Ambulatory care coordinator job in Seattle, WA
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Care Coordinator
Ambulatory care coordinator job in Tacoma, WA
We are hiring full time Care Coordinator to our join our Inpatient Team. This position is Monday - Friday, 8:00 am - 4:30 pm. Wellfound Behavioral Health Hospital is a 120-bed inpatient psychiatric hospital located in Tacoma, Washington. We are Department of Health and Joint Commission accredited. We are an acute care psychiatric hospital providing care to both voluntary and involuntary patients.
At Wellfound, our approach to treatment emphasizes whole-person centered care that supports wellness and recovery. We respect and are inclusive of everyone's unique values, strengths, and beliefs. We believe in a team approach to care which includes our amazing providers, nurses, mental health technicians and therapy team members.
Position information:
The primary role of a Care Coordinator for behavioral health is to act as a liaison between the patient, the interdisciplinary care team, and community resources. The Care Coordinator collaborates with the patient, identified supports and interdisciplinary staff to address social determinants that are barriers to healthy living for discharge. Documents recommended transition of care, follow-ups beginning on the day of the admission and discharge date.
The Essential Job Functions Include:
Create transition of care goals for the patient.
Collaborate with patient and interdisciplinary team to develop a treatment plan.
Assess and screen patients for resource eligibility.
Assist in obtaining pre-authorizations/pre-certifications - insurance eligibility and authorizations for medications, hospital stay, community needs as needed to support the patient during hospitalization and upon discharge.
Coordinate the patient care with other interdisciplinary care team members
Communicate effectively with treatment team members and others regarding patient needs, and current issues.
Assist patients with transport needs if needed for discharge.
Support family members and patient during hospital stay, organizing phone calls and visits.
Identify resources available to meet patient needs after discharge.
Develop and lead group education for patients regarding how to access community resources after discharge.
Assist in monitoring and directing the milieu as requested by staff or treatment team members.
Union Membership
As a condition of employment, you must join the SEIU Union within thirty (30) calendar days of employment and remain a member in good standing of the Union, unless you submit and are approved for a religious exemption.
We offer competitive pay and benefits:
Hourly: $27.59 - $44.91 depending on experience on union scale
Great benefits including Medical, Dental, Vision, Life Insurance, and Supplemental Life Insurance eligible the first of the month following 30 days of hire.
Employee Assistance Program up on hire
403B with discretionary match for those that participate in the plan and meet work requirements
Paid Time Off - You will accrue Paid Sick and Safe Leave at 1 hour per 40 hours worked. Paid Sick leave cannot be used until 90 days after your hire date.
Paid Time Off will be accrued based on hours worked and tenure. You will accrue 0.12 hours of PTO per hours worked until you reach the next level of accrual. PTO cannot be used until 90 days after your hire date with the exception of designated Wellfound holidays.
What We Require:
Education:
Bachelor's degree in behavioral science or related field
License:
Counselor Agency Affiliated Registration within 90 days of hire
Basic Life Support (BLS) card through American Heart Association or American Red Cross required to start
Experience:
One year of related work experience in the mental health field strongly that demonstrates attainment of the requisite job knowledge skills/abilities preferred.
Wound Care Coordinator
Ambulatory care coordinator job in Renton, WA
Wound Care CoordinatorRenton, WA Salary Range: $90K-$110K (Depending Upon Experience) Job Summary:The Wound Care Coordinator will supervise and educate hospital personnel regarding the management of wounds and the prevention of Nosocomial pressure ulcers. Coordinate the investigation on improvement of nursing care and personnel performance and prepare reports.
• Develop treatment plan according to current wound care protocols; explaindressing rationale, institute preventive measures and monitor results of caredelivered; communicate information to Supervisors and Director of QualityManagement• Advise physicians on status of wound patients• Provide demonstrations on dressing techniques to educate and orient in-servicesnurses; give hands-on instruction regarding the principles of asceptic technique• Provide a list of patients with Nosocomial pressure ulcers which includespatient's name, site, state, support surface and dates of evaluation to the Directorof Quality Management• Identify patients requiring debridement procedures and alert attending physician• Identify nutritional deficiencies, coordinate with Health Care personnel to solvenutrition problems and report results to respective supervisors• While performing daily rounds, assist in delivery of patient care to accomplishwound care tasks• Ensure adequate materials are on hand for every patient• attend wound care education programs designed to enhance the benefitspatients can derive from the most recent techniques/procedures available
Requirements:• Current RN license in the state of Washington• Previous experience in Wound Care highly preferred
Benefits:• Medical, Dental, & Vision Insurance• 401(k) • Paid Time Off and Holidays• Company-Paid Long-Term Disability• Health Reimbursement Account/Health Savings Account• Flexible Spending Accounts
Triage Patient Care Coordinator RN
Ambulatory care coordinator job in University Place, WA
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Job Summary and Responsibilities
Sign-on bonus & Relocation Assistance available!
Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team!
In this vital role, you will:
Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met.
Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions.
Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families.
Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues.
Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage.
Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation.
If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you!
Apply today and become a part of a team that truly cares!
Job Requirements
Experience/Education requirements:
Graduation from an accredited school of nursing, BSN preferred.
Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities.
Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health.
Current licensure as an RN by the Washington State Board of Nursing.
Current Healthcare Provider BLS Certification.
Auto-ApplyTriage Patient Care Coordinator RN
Ambulatory care coordinator job in University Place, WA
Job Summary and Responsibilities Sign-on bonus & Relocation Assistance available! Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team!
In this vital role, you will:
* Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met.
* Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions.
* Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families.
* Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues.
* Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage.
* Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation.
If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you!
Apply today and become a part of a team that truly cares!
Job Requirements
Experience/Education requirements:
Graduation from an accredited school of nursing, BSN preferred.
Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities.
Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health.
Current licensure as an RN by the Washington State Board of Nursing.
Current Healthcare Provider BLS Certification.
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Patient Care Coordinator
Ambulatory care coordinator job in Tumwater, WA
NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tumwater, WA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyScheduler - Patient Care Coordinator
Ambulatory care coordinator job in Tacoma, WA
Job Title: Patient Care Sales Coordinator
Responsible To: Business Office Manager
Responsible For: Managing and Scheduling Consults/Surgeries
Overtime Status: 40 hour work week - no overtime expected
Join a leading aesthetic practice in Tacoma and work directly with a Harvard-trained, board-certified plastic surgeon. This role is responsible for handling/vetting all cosmetic plastic surgery inquiries, building relationships with patients to earn their trust, and scheduling viable leads for in person consults to ensure a strong booking rate.
Primary Tasks and Responsibilities:
Strong emphasis on sales. Anticipate between 200 and 400+ patient contacts each week.
Use phone calls, emails and texts to regularly communicate with patients
Manage incoming phone inquiries - elevate confidence in provider and practice emphasizing why Aesthetic Surgery Centre checks all of the boxes
Manage incoming online leads - track based on level of interest/readiness to proceed with procedure
Inquire and understand patient's needs, goals, and time frame expectations. Gain insight into financial readiness for a cosmetic procedure. Move viable candidates into consult slots and those who may not be ready to schedule into a tickler file for future follow up.
Schedule surgical consults.
Day of consult, greets patients in person and prepares them for physician examination. Debrief the physician prior to introductions.
Prepare and present quotes for all cosmetic procedures.
Regularly follow up with patients who presented inquiries but were not ready to schedule.
Maintains patient confidentiality.
Perform other related duties as directed or required.
Education requirements:
College Degree
Experience Requirements:
2+ years sales experience
Previous sales experience with proven results
Performance Requirements:
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Strong sales acumen.
Strong organizational skills
Strong and professional customer service skills
Skill in handling incoming phone calls and sorting according to readiness to proceed with surgery
Skill in written and verbal communication.
Abilities:
Ability to independently manage job duties.
Ability to react calmly and effectively, sometimes handle difficult conversations.
Ability to multitask and prioritize duties.
Ability to flexibly respond to changing demands.
Ability to communicate clearly.
Ability to understand and achieve set growth expectations for practice
Ability to type fast and learn new computer software programs quickly
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Thurs 9-5 Fri 7-2
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$22-25/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator - Neurosurgery
Ambulatory care coordinator job in Seattle, WA
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.
Required qualifications:
+ 1 year experience in medical/healthcare setting or two years in a customer service role
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
Preferred qualifications:
+ Electronic Medical Records (EMR) experience
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 405546
Company: Swedish Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3908 NEUROSURGERY WA 3
Address: WA Seattle 550 17th Ave
Work Location: Swedish Cherry Hill 550 17th-Seattle
Workplace Type: On-site
Pay Range: $24.26 - $37.11
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyMDS Coordinator (Registered Nurse/RN)
Ambulatory care coordinator job in Federal Way, WA
Hallmark Manor is located in Federal Way with easy access to freeways, shopping, and recreation. Our team believes in providing excellent patient care for the body, mind, and soul. Patient-Centered Care is a top priority at Hallmark. As an associate of any level/type, we appreciate your opinions and feedback as we are here to also serve you. Come join us!**Note: This role will be the Assistant to the MDS Coordinator, must have MDS experience.**
The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Associate's or bachelor's degree in nursing from an accredited college or university
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
Two (2) years' nursing experience. Geriatric nursing experience preferred.
CRN C Certification (clinical compliance)
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations
Report any changes in a patient's condition identified by the MDS Assessment to the DON
Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation
Assist with review of the Interdisciplinary Comprehensive Care Plan
Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill
Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence
Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request
Perform functions of a staff nurse as required
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Hearing Care Coordinator - Auburn, NY
Ambulatory care coordinator job in Auburn, WA
Empire Hearing & Audiology, part of AudioNova
33 William St. Suite 6 Auburn, NY 13021
Current pay: $18.00-22.00 an hour + Bonus Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Whole Care Program Clinic Coordinator
Ambulatory care coordinator job in Auburn, WA
Salary: $21.50 - $28.92 Hourly Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a proven leader in caring for patients with complex social, medical and behavioral needs throughout King County, WA. HealthPoint's Whole Care Program, based in Auburn, WA, was selected to become one of Washington's first Health Engagement Hubs serving people using drugs. As a Whole Care - Health Engagement Hub team we aim to provide a safe location for people using drugs to receive harm reduction, primary care, behavioral health and social services. Our interdisciplinary team works closely together and partners with patients and community organizations such as shelters, sober-living facilities, supportive housing organizations and the City of Auburn in this work. We meet patients in the clinic and in the community, wherever they feel most comfortable. Additionally, our mission is to create barrier-free access to fully integrated care of the most complex patients in our community - those with and without a substance use disorder. As a member of the Whole Care team, you will be integral in guiding patients through the health system and connecting them with resources they need to live their best and healthiest lives.
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
Position will assure orderly operation of the Whole Care Program through administrative and clinical functions. This will be accomplished by maintaining close relationships with Auburn clinic operations leaders, community partners and sister clinics by providing information about the Whole Care Program and resources.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
Administrative Essential Duties
* Establishes priorities and adherence to guidelines, processes, procedures, policies, and standing orders for maintaining and improving standard work of the Whole Care daily operations.
* Order front and back-office supplies, including printing supplies, vaccines, medical, laboratory and pharmaceutical supplies, and patient education materials according to HealthPoint procedures and time tables.
* Responsible for facilitating Whole Care team meeting, to include preparing agendas, minutes, reports,
* Using data analytic tools and onsite observations, lead and monitor daily operations to ensure achievement of business goals and future expansion of the program within the organization
* Apply problem solving skills to address situations that require an immediate response including, but not limited to, issues interrupting clinic flow and staffing.
* Partner with the Business Director on change management and new program development as needed.
Clinic Essential Duties
* Define and enforce policies, procedures, and best practices to standardize the work of the Whole Care team.
* Use data analytics and direct observation to ensure business goals are met. This also includes planning for future program expansion within the organization.
* Ensure accuracy of all Whole Care program patient data and prepare presentations for internal leadership and partners.
Outreach Essential Duties
* Assist in the development and implementation of Whole Care program outreach activities and materials to enhance and improve customer service and client relationships through internal and external relationships. Coordinates, and staffs events and maintains outreach calendar of these events.
General Essential Duties
* Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
* Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
* Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
* Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
* Continuously evaluate Whole Care program and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
* Other duties as assigned.
SECONDARY DUTIES AND RESPONSIBILITIES
* Coordinate billing error queries and reports.
* Coordinate with HISNs to assist patients to enroll in insurance plans if they are eligible.
* Assist program supervisor and manager with clinic data collection, health outcomes reporting, clinical audits, and evaluation.
Must have's you'll need to be successful:
* Bachelor's degree (BA or BS) from four-year college or university in community health, health administration, or related field preferred; or equivalent combination of education and experience.
* Ability to read and interpret technical and other complex documents. Ability to write routine correspondence such as letters and memos. Ability to present information in one-on-one and small group situations to internal and/or external clients. Comfort representing HealthPoint to schools and other community organizations
* Intermediate operating knowledge of computers. Intermediate level of Word and Outlook and beginner level of Excel required.
* Valid Washington State Driver's License
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Medical, Dental, and Vision for employees and their families/dependents
* HSA, FSA plans
* Life Insurance, AD&D and Disability Coverage
* Employee Assistance Program
* Wellness Program
* PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
* Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
* 8 holidays and 3 floating holidays
* Compassion Time Away up to 40 hours
* Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
* Retirement Plan with Employer Match
* Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
* Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
* Development and Growth Opportunities
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Check In Patient Care Coordinator - Bonney Lake Continuity
Ambulatory care coordinator job in Bonney Lake, WA
Check-In Patient Care Coordinator Department: Front Office FLSA Classification: Non-Exempt Reports to: Clinic Manager The Check In Patient Care Coordinator is responsible for greeting patients at the front desk or on the phone, patient registration, promoting and providing customer service, scheduling patient appointments and transferring the caller to the appropriate person. The Check In Patient Care Coordinator also assists to ensure that provider's and other clinical staff maintains consistent and smooth patient flow. This position contributes to the success of the clinic by providing prompt, efficient, and friendly service via in person or over the phone. Schedule: 1.0 FTE; 40 hours/week. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all patients in person and over the phone in a friendly manner
Obtain pertinent information to register patients including all appropriate patient signatures (e.g. assignment of benefits, payment responsibility).
Schedule appointments which correctly and accurately correspond to each physician's template. Perform verification duties.
Responsible for verifying patient wait times when placing a superbill in a provider's in box.
Monitor the waiting area, communicating information to patients as needed.
Maintain organization of workstation and supplies, as well as waiting room area.
Responsible for monitoring phone queue; providing back up support to call center staff as needed.
Accept and relay messages accurately and efficiently.
Maintain and protect each patient's right to confidentiality.
Update established accounts and information on the computer; process charge tickets. Reconcile charge tickets with the number of patients seen daily.
Calculate payments due at time of service and collect appropriate amount from the patient during checkout. Share information appropriately and in a timely manner.
Promptly identify problems and effectively utilize resources to address problems in a satisfactory manner. Maintain quality of service during periods of increased or decreased patient load. Remain alert to special appointments such as drug testing, those requiring specialized paperwork, etc.
Other duties as assigned.
Competencies/Skills:
Job Knowledge: Understands the expectations of the position and consistently meets the objective of the role.
Productive: Consistently provides high quality work in a timely manner as expected.
Communication: Keeps staff informed and promotes open communication throughout the department and the company. Communicates effectively either orally or in writing.
Problem Solving/Decision Making: Uses sound judgement to gather and analyze data to make decisions that will produce the best outcome.
Supervisory Responsibilities: This position does not have any supervisory responsibilities. Work Environment: This position will work in a typical office environment with a moderate noise level. This role will use standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform he physical requirements of this position. This position is primarily a sedentary role; however, this position need to file, communicate over the phone and in-person, and use standard office equipment. May be required to lift up to 10 pounds. Travel: Minimal local travel may be required for this position. Education and Experience:
High School Diploma or Equivalent: Required
1+ years front office experience: Preferred
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of Varicella or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
Pay Range: $18.00 - 24.50 Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Patient Care Coordinator
Ambulatory care coordinator job in Tukwila, WA
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyRN Patient Care Coordinator FLEX
Ambulatory care coordinator job in University Place, WA
Job Summary and Responsibilities As a RN Care Coordinator, you will be a central figure in patient care, seamlessly navigating the healthcare journey to achieve optimal outcomes and an exceptional patient experience. Every day, you will strategically assess, plan, and facilitate comprehensive care across the continuum, expertly advocating for patients while collaborating with physicians, nursing, departments, insurers, and post-acute providers to ensure timely, high-quality transitions.
To be successful in this role, you will possess strong clinical acumen, exceptional communication and advocacy skills, and a strategic mindset, all driven by a passion for optimizing patient care across every touchpoint.
* Evaluates and admits patients to Hospice House service in accordance with established procedures.
* Reviews patient information in the admission packet with the patient and family.
* Evaluates and admits patients to Hospice service in conjunction with the interdisciplinary team.
* Keeps referral source/primary physician informed of patient's admission status.
* Completes admission reports and documentation.
* Implements and revises Hospice Plan of Care taking into consideration physical, psychosocial, spiritual and financial resources.
Job Requirements
Required
* Graduation from an accredited school of nursing and two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities., upon hire and
* Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. and
* Registered Nurse: WA, upon hire and
* Basic Life Support - CPR, upon hire
Preferred
* Bachelors Of Science Nursing, upon hire
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Scheduler - Patient Care Coordinator
Ambulatory care coordinator job in Tacoma, WA
Job Description
Job Title: Patient Care Sales Coordinator
Responsible To: Business Office Manager
Responsible For: Managing and Scheduling Consults/Surgeries
Overtime Status: 40 hour work week - no overtime expected
Job Summary:
Join a leading aesthetic practice in Tacoma and work directly with a Harvard-trained, board-certified plastic surgeon. This role is responsible for handling/vetting all cosmetic plastic surgery inquiries, building relationships with patients to earn their trust, and scheduling viable leads for in person consults to ensure a strong booking rate.
Primary Tasks and Responsibilities:
Strong emphasis on sales. Anticipate between 200 and 400+ patient contacts each week.
Use phone calls, emails and texts to regularly communicate with patients
Manage incoming phone inquiries - elevate confidence in provider and practice emphasizing why Aesthetic Surgery Centre checks all of the boxes
Manage incoming online leads - track based on level of interest/readiness to proceed with procedure
Inquire and understand patient's needs, goals, and time frame expectations. Gain insight into financial readiness for a cosmetic procedure. Move viable candidates into consult slots and those who may not be ready to schedule into a tickler file for future follow up.
Schedule surgical consults.
Day of consult, greets patients in person and prepares them for physician examination. Debrief the physician prior to introductions.
Prepare and present quotes for all cosmetic procedures.
Regularly follow up with patients who presented inquiries but were not ready to schedule.
Maintains patient confidentiality.
Perform other related duties as directed or required.
Education requirements:
College Degree
Experience Requirements:
2+ years sales experience
Previous sales experience with proven results
Performance Requirements:
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Strong sales acumen.
Strong organizational skills
Strong and professional customer service skills
Skill in handling incoming phone calls and sorting according to readiness to proceed with surgery
Skill in written and verbal communication.
Abilities:
Ability to independently manage job duties.
Ability to react calmly and effectively, sometimes handle difficult conversations.
Ability to multitask and prioritize duties.
Ability to flexibly respond to changing demands.
Ability to communicate clearly.
Ability to understand and achieve set growth expectations for practice
Ability to type fast and learn new computer software programs quickly
Patient Care Coordinator
Ambulatory care coordinator job in Tumwater, WA
NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tumwater, WA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
This annual salary ranges within the specified amounts depending on experience, credentials, certifications, and other qualifications. Full-time positions may also have the opportunity to participate in bonus programs or other incentive plans.
Washington pay range
$18-$20 USD
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Care Coordinator
Ambulatory care coordinator job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MONDAY- 1PM- 7PM TUESDAY- 11 AM-5PM WEDNESDAY 11AM- 5PM THURSDAY 11AM-5PM FRIDAY 10AM-4PM
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18 - $22
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator - FLOAT POOL
Ambulatory care coordinator job in Seattle, WA
Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.
Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Benefits and perks:
+ Competitive pay (including holiday pay & shift pay differentials)
+ Best-in-class benefits - full medical, dental and vision coverage from your first day
+ 401(k) plan with employer matching & complimentary retirement planner
+ Generous paid time off for vacation, sick days and holidays
+ Tuition reimbursement & student loan forgiveness programs
+ Wellness & mental health assistance programs
+ Back-up child & elder care to help with care disruptions for your family
+ Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!
Required Qualifications:
+ 1 year of experience in medical/healthcare setting or two years in a customer service role.
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred Qualifications:
+ Electronic Medical Records (EMR) experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404028
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule:
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3908 FLOAT PERSONNEL WA 1
Address: WA Seattle 515 Minor Ave
Work Location: Swedish First Hill 515 Minor-Seattle
Workplace Type: On-site
Pay Range: $24.26 - $37.11
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyCheck In Patient Care Coordinator - Sunrise
Ambulatory care coordinator job in Puyallup, WA
Check-In Patient Care Coordinator Department: Clinical FLSA Classification: Non-Exempt Reports to: Clinic Manager The Check In Patient Care Coordinator is responsible for greeting patients at the front desk or on the phone, patient registration, promoting and providing customer service, scheduling patient appointments and transferring the caller to the appropriate person. The Check In Patient Care Coordinator also assists to ensure that provider's and other clinical staff maintains consistent and smooth patient flow. This position contributes to the success of the clinic by providing prompt, efficient, and friendly service via in person or over the phone. Schedule: .75 FTE; Monday - Thursday: 8:00am - 4:00pm Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all patients in person and over the phone in a friendly manner
Obtain pertinent information to register patients including all appropriate patient signatures (e.g. assignment of benefits, payment responsibility).
Schedule appointments which correctly and accurately correspond to each physician's template. Perform verification duties.
Responsible for verifying patient wait times when placing a superbill in a provider's in box.
Monitor the waiting area, communicating information to patients as needed.
Maintain organization of workstation and supplies, as well as waiting room area.
Responsible for monitoring phone queue; providing back up support to call center staff as needed.
Accept and relay messages accurately and efficiently.
Maintain and protect each patient's right to confidentiality.
Update established accounts and information on the computer; process charge tickets. Reconcile charge tickets with the number of patients seen daily.
Calculate payments due at time of service and collect appropriate amount from the patient during checkout. Share information appropriately and in a timely manner.
Promptly identify problems and effectively utilize resources to address problems in a satisfactory manner. Maintain quality of service during periods of increased or decreased patient load. Remain alert to special appointments such as drug testing, those requiring specialized paperwork, etc.
Other duties as assigned.
Competencies/Skills:
Job Knowledge: Understands the expectations of the position and consistently meets the objective of the role.
Productive: Consistently provides high quality work in a timely manner as expected.
Communication: Keeps staff informed and promotes open communication throughout the department and the company. Communicates effectively either orally or in writing.
Problem Solving/Decision Making: Uses sound judgement to gather and analyze data to make decisions that will produce the best outcome.
Supervisory Responsibilities: This position does not have any supervisory responsibilities. Work Environment: This position will work in a typical office environment with a moderate noise level. This role will use standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform he physical requirements of this position. This position is primarily a sedentary role; however, this position need to file, communicate over the phone and in-person, and use standard office equipment. May be required to lift up to 10 pounds. Travel: Minimal local travel may be required for this position. Education and Experience:
High School Diploma or Equivalent: Required
1+ years front office experience: Preferred
Health Requirements:
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last 12 months.
Documentation of two MMR doses or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
Documentation of Hepatitis B or immunity status.
Pay Range: $18.00 - $24.50 Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.