Ambulatory care coordinator jobs in Omaha, NE

Job DescriptionDescription: Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements: Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Dubuque, IA Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Seasons Center Mission Statement: Guiding Individuals and Families towards a meaningful and fulfilling life. About the Job We are currently seeking multiple Crisis Care Coordinators to provide crisis services over-the-phone, and in-office at our new Crisis Stabilization Center, Alex's Place. Crisis Care Coordinators provide short-term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis and work closely with law enforcement, schools, and other medical providers to stabilize acute or crisis situations and connect individuals with continuing mental and behavioral health services based on their needs, strengths, and preferences. Available Shifts Every Other Saturday 8:00am-8:00pm (12 hours) and Sunday 8:00am-8:00pm (12 hours) This position would not start until mid January of 2026 Salary Range $19.00-$25.00 per hour (based on education and experience) Requirements Eligible applicants must have one of the following qualifications: a bachelor's degree in a human services field with 1+ year of experience a certified peer support specialist (or willingness to obtain one) with 1+ year of experience a law enforcement officer with 2+ years of experience an EMT with 2+ years of experience an RN with 1+ year of experience Additional Qualifications 40 hours of crisis response training or a willingness to attain it Frequent travel is a requirement of this position, so a valid driver's license is required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************. Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Salary Description $20-$22/hr

Job DescriptionSalary: The Juvenile Court Care Coordinator is responsible for facilitating community-based services for juveniles who have been adjudicated delinquent and assigned a Juvenile Court Officer (JCO) or are serving an Informal Adjustment Agreement with the purpose of reducing youth violence, teen pregnancy, school dropouts, truancy, gang activity, and substance abuse. This position is expected to participate as a member of the childs treatment plan and act upon the treatment plan developed by the JCO and the child/family. Travel is required. Service Area Coverage Travel throughout Sioux and OBrien counties as clients are referred by JCOs Essential Job Functions Provides all services in accordance with the policies and procedures of Siouxland Human Investment Partnership, applicable professional code of ethics, and all payor, licensing, and governmental rules Attends and participates in training sessions and related training opportunities as made available, as well as appropriate staff meetings Collaborates with families, schools, family services, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty Addresses legal issues, such as child abuse and discipline, assisting with hearings and providing testimony Consults with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions Conducts curfew checks Arranges, conducts, and records urinalysis drug tests Provides, finds, or arranges for support services, such as mental health, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent problems from developing Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required Provides skill development, and other activities to address the clients risk factors Maintains case files that include documentation of assessments, progress notes, and additional reports Assists with scheduling appointments and arranging transportation to appointments Arranges and monitors community service Interacts with and builds relationships with clients to assist them in gaining insight and developing plans to achieve personal, social, educational, and vocational goals Communication Teamwork Ethics and Integrity Planning and Organization Problem Solving and Decision Making Adaptability and Flexibility Relationship Building Stress tolerance Other duties as assigned Business Hours Regular hours of operation: 8:00am 4:30pm, Monday through Friday Hours may vary based on client case plan, including nights and/or weekends No on-call duty is required beyond regular hours of operation Education Requirements Bachelors degree in Human Services, Psychology, Criminal Justice, Social Work or related field preferred or associates degree with 3 years of relevant experience Experience Requirements 1-3 years of experience working in human services or related field required Experience working with the juvenile court preferred Experience working with families and adolescents preferred Knowledge of mental health required Must have a valid drivers license, reliable transportation and proof of insurance Employee Benefits Generous benefits package including health, dental and vision insurance, IPERS, paid holidays, etc., further details upon request. *SHIP is an equal opportunity employer

Requirements Eligible applicants must have one of the following qualifications: a bachelor's degree in a human services field with 1+ year of experience a certified peer support specialist (or willingness to obtain one) with 1+ year of experience a law enforcement officer with 2+ years of experience an EMT with 2+ years of experience an RN with 1+ year of experience Additional Qualifications 40 hours of crisis response training or a willingness to attain it Frequent travel is a requirement of this position, so a valid driver's license is required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************. Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Job Description Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance #hc55130

We are looking for a highly organized and dependable Stockroom Coordinator to join our team at our home furnishings store. If you are someone who enjoys creating organized spaces, assisting customers, and supporting a dynamic team, this could be the perfect role for you. This full-time position offers flexibility in scheduling, with preferred hours on Saturdays (10am - 6pm) and Mondays (8am - 6pm). The remainder of your schedule can be adjusted within the hours of 10am - 6pm on other weekdays. Health benefits including dental and vision are available after 60 days of employment. Organize and maintain the stockroom: Ensure home accessories, florals, and furniture pieces are neatly arranged and easy to access. Customer assistance: Help customers load larger home items into their vehicles with care and efficiency. Furniture moves: Assist staff in moving furniture within the store or preparing items for customer pick-up. Inventory management: Assist with receiving and stocking new inventory, ensuring that items are properly accounted for and organized. Packaging and shipping: Prepare merchandise for shipping while tracking deliveries in our system (basic computer skills required). Stocking the sales floor: Help with placing products onto the sales floor to ensure that the store is well-stocked and organized. Collaborative teamwork: Work closely with team members to ensure smooth store operations and assist with tasks as needed. Light housekeeping duties: Ensure the stockroom and surrounding areas are kept clean and tidy throughout the day. Qualifications: Ability to lift and move home furnishings and accessories, typically in the range of 25-50 pounds (comfortably lifting up to 70 pounds when needed and sometimes lifting larger pieces with assistance). Must be able to stand for long periods and take items on and off large shelving using a ladder. A positive attitude with excellent communication skills, especially when interacting with customers. Strong organizational skills and attention to detail. Ability to work independently, stay self-motivated, and manage time efficiently. Previous experience in retail or stockroom organization is a plus but not required. A willingness to support both customers and staff with a friendly, can-do attitude. If you are someone who thrives in a fast-paced, team-oriented environment and has a passion for organization and customer service, we'd love to hear from you!

Job Description To apply via text, text 9908 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation. Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9908 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 9908 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation. Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9908 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Job Description By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us! Program Overview: The St. Louis Community Information Exchange or CIE is a network of regional partners focused on improving the health and wellbeing of people in the St. Louis Region. Using a shared technology, partners share information and coordinate efforts to deliver holistic, person-centered care that helps families move from crisis to long-term stability. Position Overview Facilitates network referrals that come to the CIE Coordination Center through a network provider, via an online Assistance Request form, or by phone. The Care Coordinator ensures clients are connected to the best programs to address their needs. Conducts assessments and screenings over the phone and follows up with clients according to established guidelines. In addition, Care Coordinator monitor cases being handled by providers, ensuring network standards are being met. General Responsibilities: Respond to inquiries from various sources while maintaining a high level of customerservice Professionally and sensitively perform intake, screenings, and assessments, gathering information and entering data into Customer Relationship Management systems (CRM). Screen clientsforprogrameligibilitytoin-houseprograms,completingformsthoroughlyand Provide accurate and relevant information to clients and make accurate, direct referrals to in network providers using the CRM, monitoring provider progress in serving referred to clients. Work within 2-1-1 CRM to find non-network partners for needs notable to be met within the CIE provider network. Complete follow-up calls to assess for accuracy of non-network referrals, reassessments of needs, Develop relationships within-network providers and attend CIE Workgroup and Partner Agency virtual Meet regularly with leadership to address questions, receive performance feedback, and voice Knowledge, Skills and Abilities: Bachelor degree preferred; or High School Diploma plus 3 or more years of experience in social service Advanced customer service and problem-solving skills Have basic knowledge of social services systems systems and how individuals access services Must have good t o excellent written communication verbal skills, empathetic listening skills Ability to work under high level of attention to detail Ability to successfully assess a situation and make recommendations based on various factors Must be able to handle difficult situations with mature attitude, judgment, poise, tact Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems Employment is contingent upon passing a background check. United Way of Greater St. Louis is an Equal Opportunity Employer

The Health Home Care Coordinator is responsible for gathering and processing information for the Health Home program from individuals, providing information and referrals for services, maintaining and monitoring program data, and reporting program-related data. Ensures program outcomes and objectives are being met, and ensures services provided meet organizational guidelines, funder requirements and accreditation standards. This position fulfills the Health Home Facilitator role per DMH Health Home guidelines. Essential Functions: * Gathers, researches and processes Health Home program information from individuals for program enrollments, transfers and discharges. Responsible for ensuring all required information is obtained, verified and entered within established timeframes. Ensures all state requirements and internal standards are met before submitting information to DMH. * Accesses multiple hospital data portals and reports to monitor program individuals' admissions and discharges. Obtains information, creates reports and communicates hospitalization information to nursing staff daily. * Extracts metabolic screening values from electronic records and enters that information into DMH and internal systems. Monitors upcoming due dates for screens and communicates that information to nursing staff. * Answers questions regarding the Health Home Program services. Evaluates individual's eligibility for community services and refers them to services as needed. Provides individuals with population-based healthcare materials based on individual need. * Maintains multiple tracking systems in order to provide data to Health Home staff to better support individual needs and meet program goals. Maintains data in multiple systems and ensures that the data are accurate and up to date. Runs reports as scheduled and as requested. * Manages census with breakdown of DM and slot availability. Researches and obtains outreach individual data for re-engagement of services. * Identifies and researches high utilizers of emergency care for reporting purposes. * Cross trains on all Health Home Care Coordinator tasks and maintains updated workflows for assigned tasks. Qualifications: * Must have high school diploma or equivalent. Bachelor's degree in human services or related field preferred. * One year of experience working with individuals with disabilities, or working in a healthcare setting preferred. * Must have experience using Microsoft Office suite, and intermediate-level skill with Excel. * Previous experience working with Electronic Health Record systems or other data systems preferred. Keywords: Medical Billing, Medical Records, Project Management, Data Entry, Excel, Customer Service

Description: I. BASIC FUNCTION: The Patient Care Coordinator (PCC) is an integral member of the Health Center's care team and supports the Health Center and its patients to achieve enhanced clinical quality outcomes through patient-centered intradepartmental coordination. The PCC will accomplish this through scheduling patients, performing EHR chart review, pre-visit planning and huddling with care teams, coordinating with referral specialists to track patients to ensure test and appointment completion, and outreaching to patients. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision. Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a teamapproach. Adheres to FCHC's dress code policies. Employee appearance and grooming appropriate. Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness. Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Nursing Director Supervises: None JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: PATIENT CARE COORDINATOR PATIENT CARE COORDINATOR III. PRIMARY RESPONSIBILITIES: Patient Outreach Contacts patients via reminder letter, telephone call, or patient portal message to schedule appointments and remind patients about overdue care, including procedures, lab tests, and appointments related to quality metrics. Performs chart review prior to outreach to ensure that CQM and related information is accurate and up to date. Utilizes motivational interviewing skills as necessary to appropriately engage patients, directing and receiving support from clinical care team(s) when necessary. Documents outreach and other notes in EHR and other databases for quality contracts and to communicate to clinical and ancillary team's information about care that is due for individual patients. Prepares and facilitate distribution of pre-visit planning documents as directed for care teams. Identifies best practices for effective outreach and provide recommendations to pertinent staff accordingly. Chart Review, Care Coordination, and Follow-Up Performs EHR chart review for EHR based quality measures and reconcile with excel spreadsheets as required for ACO and other clinical quality measures (CQM). Compares supplemental claims and consult notes with EHR records and update as necessary to prepare for upcoming patient appointments, hospital transitions. Gathers and prepare recent specialist notes and hospital discharges for upcoming patient appointments. Checks Cyber Access for Medicaid patients. Coordinates with providers and outreach to patients to complete quality metrics. Assist Nursing Team with Patient Care Answers patient phone calls and schedule patient appointments as directed. Assists nursing team with scheduling new patient appointments. Prepare patient for their first visit with FCHC PCP and obtain medical records as necessary to prepare chart for PCP. Completes paperwork associated with referrals including but not limited to prior authorizations, patient letters, consult notes. Contacts patients for negative/normal test results via phone or patient portal. Checks Cyber Access for medication adherence and hospitalizations. Coordinates outside refill requests. Coordinates faxes in provider flow and distributes to appropriate personnel. IV. PERIODIC DUTIES: Participates in Center staff problem solving groups. Performs other duties as assigned. PATIENT CARE COORDINATOR Page 3. V. WORKING RELATIONSHIPS: Experience and demonstrated abilities for working in a multi-cultural setting. Ability to collaborate and interact with a diverse group of health care professionals. Inside Center: All inclusive. Outside Center: Clients, community organizations and agencies, professional colleagues and organizations, managed care organizations, health center-controlled network. VI. QUALIFICATIONS/ POSITION REQUIREMENTS: Associate Degree or equivalent work experience required. Graduate of an accredited college or university with a Bachelor's Degree in Business or Health Administration,Public Health or related field preferred. Minimum of two (2) years experience in a health care setting; experience in a community health center is a plus. Experience as a Medical Assistant is a plus. Knowledge of chronic care management preferred. Familiarity with managed care organizations preferred. Excellent verbal and written communication skills required. VII. ESSENTIAL FUNCTIONS/ KEY COMPETENCIES: Experience with electronic health records. Experience and demonstrated abilities for working in a multi-cultural setting. Ability to strongly embrace and personify the mission of the Family Care Health Centers. Ability to organize and prioritize work appropriately. Excellent patient and client relations skills. PATIENT CARE COORDINATOR VIII. CONTINUING EDUCATION: Active professional development as demonstrated through attendance in seminars, continued education programs, etc. is strongly encouraged. Satisfactory maintenance of continuing education standards as established by professional licensing requirements Requirements:

The Care Coordinator plays a pivotal role in supporting the client's treatment journey-from initial intake through discharge planning-ensuring that all aspects of care are well-coordinated, documented, and aligned with individualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily on intake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and support staff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards. ESSENTIAL DUTIES & RESPONSIBILITIES INTAKE & ADMISSION · Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions. · Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules. · Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals. · Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR. · Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy. CARE COORDINATION · Serve as the communication hub between clients, their care team, and external providers. · Maintain up-to-date documentation in the client's record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts. · Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans. · Support clients in developing SMART goals and linkages to appropriate community or aftercare resources. · Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance. DISCHARGE PLANNING · Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan. · Collaborate with the client and clinical team to ensure continuity of care post-discharge. · Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration. · Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements. · Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards. CRISIS AND BEHAVIORAL MANAGEMENT · Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. · Collaborate with the treatment team to develop individualized behavior plans when needed. · Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events. QUALIFICATIONS AND KNOWLEDGE · Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles. · Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness. · Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements. · Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA. · Demonstrated ability to manage multiple priorities with professionalism and empathy. EDUCATION AND EXPERIENCE · Bachelor's degree in social work, psychology, human services, or related field required; master's degree preferred. · Minimum two (2) years of experience in behavioral health or substance use treatment setting. · Experience with intake coordination, case management, or discharge planning preferred. · Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred. · Current CPR and First Aid certification (or ability to obtain within 30 days of hire). KEY COMPETENCIES · Client Advocacy: Ensures client voice and choice are central in treatment decisions. · Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations. · Communication: Maintains clear, compassionate, and professional communication with clients and staff. · Documentation: Produces timely, complete, and compliant records aligned with state and Joint Commission standards. · Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care. · Ethical Conduct: Upholds professional boundaries and confidentiality at all times. WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS · Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress. · Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs. · Regular contact with others through in-person, phone, and electronic communication. · May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required. PERFORMANCE EXPECTATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Completes intake and discharge documentation within policy timeframes. · Demonstrates consistent adherence to care coordination workflows. · Actively participates in interdisciplinary team meetings and clinical reviews. · Maintains compliance with agency policies, state regulations, and accreditation standards. · Promotes a professional, compassionate environment consistent with trauma-informed principles. EQUAL OPPORTUNITY STATEMENT We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.

Hillcrest HCC Come join our team and start making a difference! ESSENTIAL DUTIES AND RESPONSIBILITIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Provides direct nursing care as necessary. Prepares for and participates in facility surveys (inspections) made by authorized government agencies. Supports in QAPI to develop and implement appropriate plans of action to correct identified deficiencies. Coordinates the interdisciplinary team in timely completion of the assessments. Utilizes MDS Scheduler to plan and set MDS Assessment Reference Dates (ARDs). Communicates ARD selection for specific MDSs to IDT. Accomplishes the MDS sections as assigned. Fulfills CAAs as required. Completes Care Plan items and attends Care Plan meetings as assigned. Implements monthly infection tracking log. Concludes UDA's during observation period. Finalizes diagnosis coding and creates diagnosis sheets. Confirms skilled physician's certification. Monitors overall the documentation in the medical record to validate that it supports MDS coding. Participates in skilled utilization and State Case Mix management as assigned. Delivers teaching and training for MDS item completion to interdisciplinary team members that have responsibility for MDS item completion. Provides teaching and mentoring of CNA staff along with Director of Nurses and Staff Development related to completion of the Nursing ADL documentation. Signs off on Minimum Data Set (MDS) for each resident within the facility. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or equivalent Must have, as a minimum, one year of experience as a nurse in a hospital, long-term care facility, or other related health care facility. Certificates and Licenses: Must possess an active license to practice as a RN/ LVN/ LPN license valid in this state. Experience with RAI process and MDS certification preferred. Other Specific Requirements Must provide evidence of being free of tuberculosis infection upon hire and annually. Must be able to read, write, speak and understand the English language. Must possess the ability to make independent decision when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. For benefit details check us out here ************************** Benefits eligibility for some benefits dependent on full time employment status. Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates. EOE disability veteran

Job Purpose The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness. Qualifications A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR Qualified Addiction Professional (QAP), OR Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health. Bachelor's degree unrelated to human services field with two years of qualifying experience; OR Four years of qualifying experience Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following: Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports; Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community; Assisting individuals to achieve the goals and objectives on their individualized treatment plan. Core Job Duties Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder. Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate. Link person(s)-served with community resources and help them to develop natural support. Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills. Complete required documentation in a timely manner. Adherence to all applicable evidence-based practice models. Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures. Other job duties and special projects as assigned.

Do you have Client Staffing experience in the homecare field? Do you have a dynamic personality and strong organizational skills? Then we have the job opportunity for you to help others live their most independent lives! We are hiring for a Client Services Supervisor in the St. Louis, MO, area with direct and successful experience staffing, who is confident in his or her ability to balance the needs of our clients with the open availability of our HCAs and CNAs working in homecare. This is a high-volume service area with Medicaid and Private Service clients. We are looking for someone who will use technology, data, and their KPIs to drive growth and 100% servicing of available hours. Job Duties Work with members of the Human Resources department to hire, train, and orientate new staff. Create work schedules, monitoring and documenting staff performance and preparing reports. Ensure that the personnel requirements for each work shift complies with internal and external regulations. Help employees understand their duties and responsibilities and the company's operating procedures and rules. Complete accurate and timely payroll processes for your active caregivers. Travel to new clients' homes to oversee completion of necessary paperwork and agreements to company procedures and policies. Job Requirements Excellent customer service skills to showcase as the liaison between our field staff and management. Exceptionally positive attitude and listening skills to ensure our field staff's interests and concerns are addressed efficiently and effectively. Highly organized and flexible management abilities in a fast-paced office. Accurate payroll and billing experience meeting deadlines and requirements/regulations for all funding sources. Consistency and urgency in communicating with clients and referral sources to fill open shifts, pay caregivers/bill clients for services rendered, and address timely problems as they arise. At least 2-3 years of client staffing experience as well as a drive to achieve challenging KPIs. Are you someone whose calm and cool demeanor will make a powerful first impression on potential clients and caregivers alike? Then this job is for you! Are you a dynamic and organized individual who can manage multiple projects and unexpected requests with ease? Then this job is for you! Are you known for your upbeat attitude that does not waiver whether you are completing payroll duties or taking an unexpected phone call from a new client needing emergency staffing? Then this job is for you! Apply today and join us on the Cooperative Home Care team, making a difference in the independent lives of our clients!

This is a full-time position based on the Emmetsburg Campus with travel to other campuses as needed. Primary responsibilities include assisting the Director of Allied Health Workforce Education with day-to-day processes. Duties include but are not limited to those listed below. The successful candidate must be highly motivated and work with minimal supervision but be able to work closely with others as needed. This position may require some evening and weekend hours, and occasional overnight travel. This position will also include teaching First Aid/CPR classes. Position: Allied Health Coordinator Classification: Professional Support B Department: Continuing Education/Workforce Training Report to: Director of Allied Health Workforce Education ESSENTIAL DUTIES & RESPONSIBILITIES (% OF TIME): Constant (67-100%) * Assist with maintaining frequent contact with acute and long-term health care providers in the five-county area. * Assist with scheduling training, instruction, classes, seminars, and workshops as necessary, to satisfy needs. * Ensure that students are registered appropriately for classes. * Maintain appropriate communications with customers, instructors, administrators, and other college staff. * Assist with data entry of classes and students. * Assist with ensuring proper documentation is maintained to meet regulatory standards. * Schedule and teach First Aid/CPR classes as needed * Assist with inventory and maintaining organization of Allied Health lab spaces. * Answer phone calls and emails and direct these to the appropriate person. * Organize and track records and documents for various classes. Frequent (34-66%) * Assist with locating and arranging facilities for classes. * Assist with maintaining state and college records and reports. * Assist with marketing programs and classes as effectively as possible. * Troubleshoot equipment issues as needed. * Other data entry such as requisitions, room requests etc. as needed Occasional (10-33%) * Serve on selected and voluntary committees of the college when appropriate. * Assist with issuing college certificates for course completion. * Arrange and/or attend instructor meetings when necessary. * Assist in coordinating the annual Lakes Health Conference. * Perform other work duties as assigned and requested. KNOWLEDGE, SKILLS & ABILITIES: * Ability to access, utilize, input, and retrieve information from a computer. * The ability and willingness to learn new software is a must. * Represent the College in a positive manner to employees, students, customers, visitors, and the general public. * Must be enthusiastic and energetic in the performance of assigned duties and responsibilities. * Must develop and maintain a thorough knowledge of office procedures, telephone techniques and appropriate equipment, and utilize correct English, grammar, punctuation, and spelling. * Ability to read and understand written and oral instructions or communications. * Ability to efficiently perform tasks in an environment of frequent interruptions. * Ability to work well with area health care providers. * Ability to assume responsibility; deal effectively with problems and exercise good judgment when making decisions. SPECIAL DEMANDS: Sedentary to light work. Position involves sitting much of the time, exerting up to 20 pounds of force occasionally (10-33%). Stooping, kneeling, crouching, pushing, pulling, and carrying occasionally (10-33%). Walking, lifting, grasping and repetitive motion frequently (34-66%). Talking, hearing, and viewing various types of close visual work constantly (67-100%). Required to travel utilizing personal vehicle. Must complete Bloodborne Pathogens training. Employment with Iowa Lakes Community College is dependent upon successful passage of a criminal background check. Must be legally eligible to work in the United States without Employer Sponsorship. The statements contained herein reflect general details as necessary to describe the essential functions, job duties/responsibilities, and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalency required. Completion of a post-secondary certificate program or degree beneficial. Certified to teach First Aid/CPR or willingness to become certified upon hire required. Background/experience in healthcare field i.e. LPN, Medical Assistant, CNA, Medical Office or other healthcare related fields preferred. Salary: $22.61 per hour Fringe Benefits: Paid sick leave, vacation, and holidays. Employee health, dental, and vision insurance. Partially funded family insurance available. Employee life and disability insurance. Employee retirement plan. APPLICATION PROCESS: The following items must be included in your application packet before it will be considered a complete application: * Employment Application form * Applicant Confidential Information form (This data is used to comply with government required affirmative action record keeping only and is not used for applicant screening purposes.) * A letter addressing your qualifications for the position * A resume * A copy of transcripts, with originals due upon hiring Only complete application packets will be considered for the position vacancy. Position open until filled. Review of applications will begin January 5, 2026.