Ambulatory care coordinator jobs in Orland Park, IL

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Point of Care Coordinator
Rush University Medical Center
Ambulatory care coordinator job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Point of care Testing Lab Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (***************************************************** Pay Range: $32.00 - $46.44 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion. Other information: Required Job Qualifications: * Bachelor's or master's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 required. * Certification from a nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria. * Acceptable credentials (can vary depending on the laboratory section): o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP) o Medical Technologist (MT) via the American Medical Technologists (AMT) o Blood Bank (BB) via the ASCP o Chemistry (C) via the ASCP o Cytogenetics (CG) via the ASCP o Cytotechnologist (CT) via the ASCP o Hematology (H) via the ASCP o Microbiology (M) via the ASCP o Molecular Biology (MB) via the ASCP * Two years of laboratory-related experience required. Some lab divisions may require more. * Prior point of care experience preferred. * Interacts effectively and respectfully with everyone encountered at the medical center. * Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials CLIA QUALIFICATION FOR TESTING: Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. Responsibilities: Job Responsibilities: Point of Care Job Duties * Monitors and reviews queues in the middleware daily. * Investigates and troubleshoots notable trends in the middleware. * Assists and makes recommendations involving acquisition of types point of care devices. * Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing. * Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient. * Assists LIS with testing and transmission of devices. * Performs method validation and or performance verification, where appropriate, according to manufacturer's and lab director's instruction. * Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards. * Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards. * Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing. * Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety. * Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers. * Ensures institutional readiness for all internal and external inspections of point of care testing resources. * Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory. * Monitors and maintains POCT expenses supplies, materials, and inventory. * Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections. * Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership. Administrative and Financial Duties: Will be responsible for any combination of the following: * Demonstrates proficiency in all duties as defined in the role of Medical Technologist III. * Provide input on the capital and operational budgets * Gathers and analyzes data to produce needed information * Prepares and conducts clinical staff in-services and educational presentations yearly * Serves as a backup for the supervisor in their absence Performs Laboratory POC Testing * Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. * Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures. Quality Control and Preventative Maintenance * Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. * Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve. * Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed. Troubleshooting * Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. * Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help. Organization of Work Area * Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility. Time Management * Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch. Continuing Education * Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department. * Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory. Special Project * Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. * Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects. Report Reviewing and Results Reporting * Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. * Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results. Policy Compliance * Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards. Workflow monitoring * Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency. * Responds to clinician inquiries timely, thoroughly, and respectfully. Process Improvement * Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis). * Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue. * Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations. Communications * Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when. * Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically. * Demonstrates the capacity to be aware of, control, and express one's emotions. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$32-46.4 hourly 25d ago
Intensive Care Coordinator
Aunt Marthas Health and Wellness Inc. 4.2
Ambulatory care coordinator job in Tinley Park, IL
Job DescriptionInterim Care Coordinator - $20.19-hour Openings - 9 Joliet, IL At Aunt Martha's Health & Wellness, we are boldly committed to advancing the well-being of our communities. Guided by a culture of innovation, we ensure equitable access and deliver exceptional care to every patient. Position Summary Under the supervision of the CCS Supervisor, the Interim Care Coordinator serves as a vital liaison between patients, families, and the broader network of primary care and behavioral health services. This role ensures the delivery of coordinated, high-quality care and provides advocacy, guidance, and support to help patients achieve their health goals. The Intensive Care Coordinator is expected to demonstrate strong customer service skills, maintain patient confidentiality, and thrive in a fast-paced environment that requires multitasking, attention to detail, and collaboration across multiple teams. Essential Duties & Responsibilities Uphold patient confidentiality and ethical standards at all times. Deliver excellent service using the AIDET model, ensuring positive patient and family experiences. Manage a caseload effectively to address behavioral health needs. Coordinate medical, dental, and behavioral health appointments. Ensure regular contact with patients: 1 in-person visit monthly, 3 phone check-ins monthly, and family team meetings every 2 months. Develop and maintain care plans in collaboration with patients, families, and providers. Document patient information accurately in all required systems and databases. Act as a liaison by participating in patient care team meetings, consultations, and huddles. Maintain knowledge of medical and mental health conditions and their impacts on patients. Conduct assessments using evidence-based screening tools (e.g., SBIRT, PHQ-2/9, GAD-7, Vanderbilt). Provide case management and referrals for mental health, substance use, and community resources. Collaborate with health plans, hospitals, specialists, and physicians to ensure comprehensive care. Participate in required training, meetings, and complete all Core Curriculum courses. Perform other duties as assigned. Key Competencies Dependability and reliability, with the ability to go above and beyond to achieve goals. Initiative to identify problems/opportunities and implement solutions. Strong prioritization and time management skills in a dynamic environment. Data-driven decision making with attention to accuracy and compliance. Collaborative team player who brings positive energy and contributes to team success. Proficiency in technology and willingness to maintain professional growth. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Compensation & Benefits Competitive Pay: $19-$21/hour Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Leave, and Holidays Retirement Plan Employee Assistance Program (EAP) Discounts on services (cell phones, restaurants, and more) Qualifications Education & Experience Bachelor's degree in Social Work, Psychology, or related field preferred. At least 1 year of experience in behavioral health or related field preferred. Proficiency with Microsoft Office and database management; strong data entry skills. Other Requirements Valid driver's license and current auto insurance. Flexibility to work evenings, weekends, and scheduled holidays as needed.
$19-21 hourly 19d ago
Care Coordinator
PCC Community Wellness Center 3.2
Ambulatory care coordinator job in Oak Park, IL
ESSENTIAL DUTIES & RESPONSIBILITIES * Providers excellent customer service to internal and external customers * Supports patient-driven requests via phone call, portal message, or provider/care team request via electronic health record (EHR), engaging patients as active participants in their care * Assists patients in scheduling and completing referrals as needed by coordinating between the patient, provider(s), and the referral source * Decrease barriers to care, increase motivation, and foster open communication * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Outreach patients after emergency room visits and/or inpatient admissions to ensure timely follow-up with primary care; obtain discharge records as needed * Assists with training and supporting staff to follow department workflows within specialty area (Health Risk Assessments [HRAs], Care Manager delegated patient cases, patient support of HEDIs/Quality measures, proper documentation within Athena & MHNConnect2.com, etc.) * Manage electronic health record team inboxes to ensure appropriate documents are send to primary care provider, team nurse, and other members of the care team. * Regularly attend and participate in monthly site team meetings * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Work with PI department to outreach patients due for care, provide patient education, and facilitate appointments as necessary * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Performs other duties as required and assigned
$40k-49k yearly est. 17d ago
Care Coordination and Support: High Fidelity Wraparound (CCSW)
Ada Brand 4.8
Ambulatory care coordinator job in Chicago, IL
Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care Coordinators link families to traditional outpatient services as well as Pathways specific services. JOB SUMMARY (Summary of Position's Duties and Responsibilities): The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community. ESSENTIAL DUTIES & RESPONSIBILITIES: Essential Functions: • Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services. • Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload • Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities. • Schedule, plan and facilitate Child & Family Team Meetings • Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports. • Provide regular communication and close collaboration with multiple community partners • Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services • Facilitate the creation of safety and crisis prevention plans • Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary • Enact Ada S. McKinley Care Coordination Model with each individual and family • Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families. • Provide care coordination services to SFSP/FSP eligible youth and their families. • Completes service documentation in alignment with agency and program core performance standards Any Additional Functions/Responsibilities: • Helping find services and supports in the person-served community or natural environment • Good writing skills in order to complete required documentation • Strong organizational skills • Self-starter and multitasker • Exceptional customer service skills • One-two years of experience managing large case loads • Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to Outlook calendar and correspondence, etc. • Provide a high-level of customer service and client engagement. • The ability to learn through in-person, virtual, and web-based trainings. • Must be organized, able to meet timelines, manage a case load, and be a self-starter • Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals. • Maintain caseload of 1:12 (based on population) • Performs other related tasks as needed. POSITION QUALIFICATIONS: Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required. Professional Licensure/Certifications: None Job Knowledge, Skills & Experience: • Experience working with Children/adolescents and families is required • Experience with care coordination is a plus • Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software • Bilingual is preferred Other Requirements: Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required Auto Insurance: Proof of valid auto insurance Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….): computer, signature pad, cell phone, fax machine, copier WORKING CONDITIONS Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients. Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea meetings, meet with clients and families and attend any required trainings and program/organization meeting. Environmental Factors Physical Demands • The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about. Compensation 60,000 to 65,000 Annually Benefits Paid vacation Paid Sick Time 12 Paid Holidays Medical Dental Vision 403(b) Plan Life Insurance Long-term & short-term disability Employee assistance program (EAP) Family medical leave Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.
$40k-52k yearly est. 60d+ ago
Pathways to Success Care Coordinator
Community Counseling Centers of Chicago Inc. 3.9
Ambulatory care coordinator job in Chicago, IL
Job Description Title: Pathways to Success Care Coordinator Reports to: Pathways to Success Supervisor and/or Program Manager Purpose: Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidenced-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate it on their own. We are hiring on both the Westside and Northside of Chicago, depending on what is best fit for you. The Care Coordinator is responsible for enhancing coordination of services by removing service barriers, creating a strong support system and by addressing medical and social needs of children. Pathways work with children ranging from age 5 to 21 years of age. The families or guardians of the children receive support services as well and are linked with community supports and programs that can continue even after Pathways are gone. Care Coordinators are accountable for ensuring the delivery of high quality and comprehensive services in a culturally sensitive and appropriate manner. Care Coordinators will accomplish this comprehensive service by the following: Utilize IM+CANS to develop an individualized strengths-based service plan. Complete assessments for assigned clients to determine level of need. Develop care plans to reduce areas of risk. Assist clients with accessing services to improve overall wellness that include mental health services, substance use, behavioral support, advocacy, family functioning, healthcare, housing, education, nutrition, etc. Develop a unique Child and Family team for the client that including formal and natural supports involved in the youth and family's lives. Participate in multi-disciplinary staffing's, case consultations and meetings the clients and family Provide support and resources for the family during behavioral health crisis and after by providing an individual safety plan Meet with families in the community, at home, in the office and at the school. Complete documentation in required electronic systems care Initiate, cultivate and maintain professional relationships with human services and government agencies, health service providers, and community leaders Utilize assessment tools and individual treatment plan to implement a working plan of car Competencies: Experience with computers for documenting work, making referrals, and researching services Organizational skills and daily work planning Excellent interpersonal and customer service skills Strong written and oral communication skills Problem solving and analytical skills Adherence to ethical practices and procedures Demonstrated cultural sensitivity, humility, and competence Ability to present a positive image of the agency to clients, community and staff Ability to work in stressful situations, handle multiple tasks and projects simultaneously Ability to resolve issues objectively and maintain strict confidentiality Ability to deal with ambiguity and changing programmatic needs Minimum Qualifications: Must meet Illinois requirements of a Mental Health Professional Bachelor's Degree in the human service field. Willingness to become knowledgeable of the communities served in Chicago Personal vehicle, valid driver's license, insurable driving record and vehicle insurance Experience working in healthcare or social service agencies a plus Energic and enthusiastic to work with families in under served communities
$33k-44k yearly est. 8d ago
Behavioral Health Care Coordinator
Health Care Service Corporation 4.1
Ambulatory care coordinator job in Chicago, IL
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This position is responsible for ensuring accurate and timely clinical review of behavioral health cases for medical necessity including assisting members on the telephone, reviewing medical records, reviewing cases which involves contract interpretation of behavioral health diagnoses, and utilizing knowledge of medical necessity criteria for all levels of behavioral health care from outpatient office visits to acute in-patient to out-patient office visits. **JOB REQUIREMENTS:** *Registered Nurse (RN) or Masters-level Behavioral Health Professional (LPC, LMFT, LCSW, LCPC, RPsy) with current license to practice at the independent practice level. *Current clinical license in state of TX, OK, NM, MT or IL **.** and in good standings. *3 years clinical experience (post licensure at the independent practice level) in psychiatric setting or own behavioral health practice. *Verbal and written communication skills. *Analytical and decision-making skills. *PC and database experience. **PREFERRED JOB REQUIREMENTS:** * Utilization review experience. *MUST be licensed to practice at the independent level for this role. The # of years of clinical experience required for this role is post licensure (# of years) at the independent practice level *If a Registered Nurse (RN): must have at least 3 years psychiatric clinical experience (post licensure) of direct clinical care to the consumer. \#LI-FW1 \#LI-Remote **This is a Telecommute (Remote) role for TX, OK, NM, MT and IL.** Sponsorship is not available **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $60,300.00 - $133,400.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.
$37k-49k yearly est. 55d ago
MDS Coordinator (RN or LPN)
Crestwood Terrace 4.5
Ambulatory care coordinator job in Midlothian, IL
. Schedule: 5 days per week, with weekend shifts as needed Salary: based on nursing license, experience and certification/credentials At our behavioral health center (Crestwood Terrace, an Independent Care Facility or ICF), the MDS Nurse plays a vital role in supporting regulatory compliance while ensuring each resident's clinical and behavioral health needs are accurately reflected. Your assessments help guide care planning, program services, and reimbursement, all within a recovery-focused, therapeutic environment. In this role, you will: Complete, coordinate, and transmit MDS assessments in accordance with ICF regulations and required timelines Ensure clinical documentation supports resident needs, services provided, and regulatory standards Partner with nursing leadership, providers, and interdisciplinary teams to maintain compliance and accuracy Track changes in resident status and update assessments as required Support person-centered care planning using accurate assessment data Prepare for surveys by maintaining organized, compliant records Stay current on ICF, state, and federal regulatory requirements Why You'll Love Working Here This is an opportunity to apply clinical expertise beyond bedside care Strong leadership support for compliance, accuracy, and quality outcomes Consistent resident population focused on behavioral health stabilization and recovery Technology-enabled documentation for efficiency and accuracy Ongoing education in ICF regulations and assessment best practices Annual merit increase opportunities Comprehensive benefits package, including retirement savings Refer-a-Friend program - earn a bonus for bringing in strong clinicians Qualifications What we need from you: Registered Nurse (RN - preferred) or Licensed Practical Nurse (LPN) license in Illinois Current MDS 3.0 certification is preferred Minimum of 1+ years of MDS experience in a Skilled Nursing Facility or ICF MOD rotation will be required - approximately 1 weekend every 8 weeks or so Additional Information Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description. #indct This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. Each center is unique; offering you a variety of long-term career opportunities.
$58k-72k yearly est. 4d ago
Care Coordinator
Sertoma Star Services 3.5
Ambulatory care coordinator job in Matteson, IL
Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success. By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve. Your Role The Care Coordinator will focus on coordinating care across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition. Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members. • Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members. • Provides consistent follow-up with members and providers to ensure that services are appropriate and effective • Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers. • Consults with medical professionals to assist in determining medical needs. Other Duties • Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice. • Uses sound business and customer service practices in providing support to internal and external customers. • Seeks continuous learning about best practices in community-based services. • Collaborates with other teams and staff to enhance services • Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures. • Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license. • Knowledge and/or experience in mental health services. • Minimum of one year's experience working with individuals with psychiatric disorders and working knowledge of the recovery model preferred. • One-year case management, care coordination, linkage, outreach, and/or community support experience preferred. • Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served. • Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available. • Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits Generous paid time off 13 Paid holidays Medical/Dental/Vision Insurance Plans Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability Employee Assistance Program 403(b) with company match Tuition assistance Eligibility for Public Service Loan Forgiveness Ongoing training and development opportunities Health, Safety, and Culture Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.
$37k-51k yearly est. 19d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Ambulatory care coordinator job in Evanston, IL
Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
$18 hourly 13d ago
Lead Home Care Service Coordinator
Addus Homecare Corporation
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
$35k-51k yearly est. 1d ago
Lead Home Care Service Coordinator
Addus Homecare
Ambulatory care coordinator job in Chicago, IL
Job Description To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
$35k-51k yearly est. 25d ago
Care Coordinator
Chenmed
Ambulatory care coordinator job in North Chicago, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. Orders have been approved (when needed). Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). Completes orders with proper documentation on where patient is scheduled and how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. Enters all Inpatient and Outpatient elective procedures in HITS tool. Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. Participates in Super Huddle and provides updates on high priority patients referrals. Addresses referral based phone calls for Primary Care Physicians panel. Completes and addresses phone messages within 24 hours of call. Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) Retrieves consultation notes from the consult tracking tool. Follows up on all Home Health and DME orders to ensure patient receives services ordered. Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed Medical team members) at all times. Utilization of patient messaging tools. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software Ability and willingness to travel locally within the market up to 10% of the time Spoken and written fluency in English; Bilingual a plus PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
$16.5-23.6 hourly Auto-Apply 41d ago
Coordinator, Hospitality & Travel Services
Chicago Event Management
Ambulatory care coordinator job in Chicago, IL
Job DescriptionDescription: Chicago Event Management is more than an event production company, it's a team motivated to connect the communities we serve through the events we produce. At the core of our organization, we believe in sharing leading practices, using learnings to create unforgettable experiences and building lasting relationships that lead to new ideas and innovation. Since its inception in 1996, CEM has stayed true to this mission and as a result, has become a leader in event production and the endurance sports industry. Job Summary The Hospitality & Travel Services Coordinator is responsible for coordinating and executing hospitality venues and guest programs at company-produced events while managing all aspects of event-related travel for staff, athletes, and key stakeholders. This role supports the overall guest experience through detailed planning, vendor coordination, asset tracking, travel logistics, and cross-departmental collaboration. This is a full-time, hourly, non-exempt role, reporting to the Director, Hospitality & Guest Experiences. The primary work location is the CEM Office in Chicago, Illinois, with occasional work at event sites throughout Chicago. The ideal candidate is an organized, detail-oriented hospitality and travel professional with experience coordinating domestic and international travel, who thrives in a fast-paced environment and delivers a high level of service through strong communication and teamwork. Duties & Responsibilities Hospitality Management Responsible for tasks set forth by Director, Hospitality & Guest Experiences associated with the hospitality venues and engagements taking place at company-produced events. This includes managing the day-to-day task(s) leading up to events and day-of coordination of the examples listed below: - Chicago Marathon: Finish Line Lounge, Skyline Hospitality, Premier Runner Program, Start Stage, Employee Volunteer - Shamrock Shuffle: Buckingham Hospitality, Start Stage - Chicago 13.1: Boulevard Hospitality, Start Stage Coordinate hospitality elements for event hospitality venues, including but not limited to: - Design and ordering of various print projects - Venue layouts and equipment - Décor recommendation - Food and beverage, sponsor product - Inclusion of various sponsor activations within facilities - Recruitment of hospitality staff Support Coordinator, Meetings & Events with the execution of event related meetings and events Collaborate and coordinate with internal departments, such as Sponsorship, Operations and Workforce Management, on resource procurement, allocation, and management, identifying opportunities to use existing assets and reduce expenses Oversee Hospitality Operations and Logistics contractors This role may be asked to support Emergency Planning and Preparations task(s) and duties, including but not limited to updating existing documents and processes related to medical response, facility evacuation, facility operational failures, etc. Travel Accommodation Coordination Coordinate travel, transportation, and housing trade inventories to be used for various housing booking and incentives Coordinate travel (air, housing, transportation) for all event stakeholders requiring accommodations, including providing confirmations, strategically using available inventories to fulfill needs Generate and provide detailed travel itineraries for select individuals, such as invited athletes and high-profile guests, including confirmations and any necessary forms Assist with developing and implementing internal and external travel requirements Assist with developing and implement travel reimbursement policy and process; coordinate with Workforce Management and Finance/Accounting on process and procedures Process expenses associated with booked travel, including following and financial tracking and allocation requirements Coordinate travel (air, housing, transportation) for CEM Staff for outside events; e.g., other races/events, industry conferences, tradeshows, meetings, etc., adhering to internal and external travel requirements Other Assist in documenting processes and timelines associated with Hospitality & Travel Services functions Identify opportunities for enhancement or efficiency within the Hospitality & Travel Services functions Other duties as assigned Compensation $21.00 per hour minimum starting rate, commensurate with qualifications and experience Overtime paid at time-and-a-half, with additional hours anticipated around company-produced events Potential for discretionary mid-year and year-end bonuses Benefits & Perks Medical, dental, vision, life and short-term disability insurances with generous company contribution to medical and dental premiums Company paid basic life and long-term disability insurances Access to Employee Assistance Program and discount programs Optional legal and ID protection insurances 401K plan with access to financial advisors Hybrid work policy Potential for discretionary mid-year and year-end bonuses Limited opportunity to attend industry events and professional development conferences Event-issued merchandise Requirements: Passion for hospitality services, event production or the endurance sports industry Working knowledge of event safety and risk management principles High integrity, strong work ethic, and personal accountability Ability to manage multiple priorities in a fast-paced, deadline-driven environment Proven ability to collaborate effectively across departments and build consensus Excellent written and verbal communication skills Strong planning, organizational, and follow-up skills Strong people, process, and customer service skills Exceptional time management and attention to detail Excellent analytical and research skills Proficiency in Microsoft Office, Adobe Illustrator, InDesign, Photoshop, databases, and related project management tools Ability to work nights, weekends, and non-traditional hours as required by event and program schedules Ability to travel as required (5-10%) Education & Experience Bachelor's degree in hospitality management, business administration, or a related field Prior experience in an office setting, including corporate credit card administration Demonstrated ability to work both independently and collaboratively in a team environment 1-2 years of experience booking domestic and international travel, including group travel and executive travel arrangements Expected Work Location & Schedule Primary work location: CEM Office in Downtown Chicago. Opportunity to work remotely up to two days per week as per CEM's Hybrid Work Policy. Occasional work at CEM Warehouse in Bellwood, IL and on-site event locations throughout Chicago. Working Conditions & Physical Requirements Moderate walking, standing, prolonged sitting, bending, kneeling, and reaching. Work is performed primarily in an office setting, with occasional work in warehouse spaces or on-site event locations. Ability to lift and move items up to 25 pounds occasionally. Chicago Event Management is an equal opportunity employer.
$21 hourly 26d ago
Home Care Coordinator PACE
Francisan Health
Ambulatory care coordinator job in Dyer, IN
Dyer Health Center South 2150 Gettler St Dyer, Indiana 46311 The Home Care Coordinator is responsible for the coordination and implementation of home care services for post-acute program participants. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. The PACE program's vision statement is to provide unmatched, individualized, and joyful care through teamwork that is worthy of praise so that seniors experience the best quality-of-life in their communities. PACE offers seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy so that they can live in their own home. Franciscan is known for our mission of caring. WHAT YOU CAN EXPECT * Practice Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. * No Weekends, Evenings, or Holidays * Arranges for home care, Durable Medical Equipment (DME) and supplies as needed. * Provides intake data and essential background information and coordinates orders as indicated to members of the multidisciplinary team on request. * Assesses the homecare needs of post-acute participants, and participates in the development of specific plans of care. IDT Collaboration Communicates and collaborates with members of the IDT in the delivery of services to patients/families. * Coordinates scheduling and education of outside vendor partners, specific to applicable post-acute requirements. QUALIFICATIONS * High School Diploma/GED - Required * Bachelor's Degree- Preferred * 1 Year Working with Frail or Elderly - Required * 2 Years Home Care- Preferred TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$28k-41k yearly est. 17d ago
Patient Care Coordinator- Part-time
ENT Partners 3.3
Ambulatory care coordinator job in Skokie, IL
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. Travel is required to our other Chicago ENT practices. This position is a Monday-Friday role that requires a 20-hour week minimum. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments. Ensure appropriate and accurate data entry of patient information. Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance. Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system. Courteously collect outstanding balances and copayments in advance of patient appointments. Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems. Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner. Assist with group administrative tasks including: o Sorting faxes o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe o Monitoring tasks assigned internally to “User, Scheduler” and “User, Front Desk” as assigned by the Scheduling Lead o Responding to voicemail messages and Glacial inquiries. o Reviewing provider schedules for accuracy and rescheduling as needed. o Monitoring the ******************* general email box. o Registering patients referred to the practice. o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices. Other duties as individually assigned. REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR High school diploma or equivalent required Ability to work within an EMR database and navigate through a Windows environment required Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR None. WAGE of the PATIENT CARE COORDINATOR $18-22.00 ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
$32k-39k yearly est. Easy Apply 39d ago
Intensive Care Coordinator
Aunt Martha's Health & Wellness 4.2
Ambulatory care coordinator job in Tinley Park, IL
Interim Care Coordinator - $20.19-hour Openings - 9 Joliet, IL At Aunt Martha's Health & Wellness, we are boldly committed to advancing the well-being of our communities. Guided by a culture of innovation, we ensure equitable access and deliver exceptional care to every patient. Position Summary Under the supervision of the CCS Supervisor, the Interim Care Coordinator serves as a vital liaison between patients, families, and the broader network of primary care and behavioral health services. This role ensures the delivery of coordinated, high-quality care and provides advocacy, guidance, and support to help patients achieve their health goals. The Intensive Care Coordinator is expected to demonstrate strong customer service skills, maintain patient confidentiality, and thrive in a fast-paced environment that requires multitasking, attention to detail, and collaboration across multiple teams. Essential Duties & Responsibilities * Uphold patient confidentiality and ethical standards at all times. * Deliver excellent service using the AIDET model, ensuring positive patient and family experiences. * Manage a caseload effectively to address behavioral health needs. * Coordinate medical, dental, and behavioral health appointments. * Ensure regular contact with patients: 1 in-person visit monthly, 3 phone check-ins monthly, and family team meetings every 2 months. * Develop and maintain care plans in collaboration with patients, families, and providers. * Document patient information accurately in all required systems and databases. * Act as a liaison by participating in patient care team meetings, consultations, and huddles. * Maintain knowledge of medical and mental health conditions and their impacts on patients. * Conduct assessments using evidence-based screening tools (e.g., SBIRT, PHQ-2/9, GAD-7, Vanderbilt). * Provide case management and referrals for mental health, substance use, and community resources. * Collaborate with health plans, hospitals, specialists, and physicians to ensure comprehensive care. * Participate in required training, meetings, and complete all Core Curriculum courses. * Perform other duties as assigned. Key Competencies * Dependability and reliability, with the ability to go above and beyond to achieve goals. * Initiative to identify problems/opportunities and implement solutions. * Strong prioritization and time management skills in a dynamic environment. * Data-driven decision making with attention to accuracy and compliance. * Collaborative team player who brings positive energy and contributes to team success. * Proficiency in technology and willingness to maintain professional growth. * Strong written and verbal communication skills. * Excellent organizational skills and attention to detail. Compensation & Benefits * Competitive Pay: $19-$21/hour * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Leave, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Discounts on services (cell phones, restaurants, and more) Qualifications Education & Experience * Bachelor's degree in Social Work, Psychology, or related field preferred. * At least 1 year of experience in behavioral health or related field preferred. * Proficiency with Microsoft Office and database management; strong data entry skills. Other Requirements * Valid driver's license and current auto insurance. * Flexibility to work evenings, weekends, and scheduled holidays as needed.
$19-21 hourly 37d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Ambulatory care coordinator job in Evanston, IL
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
$18 hourly 42d ago
Lead Home Care Service Coordinator
Addus Homecare
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
$35k-51k yearly est. 24d ago
Perinatal Care Coordinator
PCC Community Wellness Center 3.2
Ambulatory care coordinator job in Berwyn, IL
ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source * Advocate on patient's behalf if needed to ensure completion of referrals * Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol * Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Provides excellent customer service to internal and external customers * Regularly attend and participate in monthly site team meetings * Engages patients as active participants in their care * According to manager discretion, supports various program areas, including but not limited to: * Reach Out and Read * Lead Exposure Follow-up Care Coordination * Illinois Breast & Cervical Cancer Prevention * Referral prior authorization * Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens * Other duties as assigned
$35k-45k yearly est. 17d ago
Care Coordinator
Chenmed
Ambulatory care coordinator job in Dolton, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
$16.5-23.6 hourly 60d+ ago

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How much does an ambulatory care coordinator earn in Orland Park, IL?

The average ambulatory care coordinator in Orland Park, IL earns between $37,000 and $66,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Orland Park, IL

$50,000

$37,00010%

$50,000Median

$66,00090%

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Zippia Careers
Healthcare Practitioner and Technical Industry
Ambulatory Care Coordinator Jobs
Locations
Orland Park, IL
Ambulatory Care Coordinator Orland Park, IL Jobs

Ambulatory care coordinator jobs in Orland Park, IL

Point of Care Coordinator

Intensive Care Coordinator

Care Coordinator

Care Coordination and Support: High Fidelity Wraparound (CCSW)

Pathways to Success Care Coordinator

Behavioral Health Care Coordinator

MDS Coordinator (RN or LPN)

Care Coordinator

Patient Care Coordinator/ Engager

Lead Home Care Service Coordinator

Lead Home Care Service Coordinator

Care Coordinator

Coordinator, Hospitality & Travel Services

Home Care Coordinator PACE

Patient Care Coordinator- Part-time

Intensive Care Coordinator

Patient Care Coordinator/ Engager

Lead Home Care Service Coordinator

Perinatal Care Coordinator

Care Coordinator

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Orland Park, IL?