Ambulatory care coordinator jobs in Palm Bay, FL - 51 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Client Care Coordinator
Surgical Coordinator
Clinical Care Coordinator
Managed Care Coordinator
Home Care Coordinator
Hospitality Coordinator
MDS Coordinator
Care Coordinator
Gastro Health 4.5
Ambulatory care coordinator job in Orlando, FL
Do you love to care for patients in a warm and welcoming environment?
Gastro Health is currently looking for an enthusiastic full-time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours - and we enjoy paid holidays plus paid time off.
Our CareCoordinators provide comprehensive carecoordination including managing patient care and coordinating patient treatment plans.
Here are some of the duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Bilingual (English/Spanish) required
Abilities Required:
Multi-tasker
Effective communicator
Polite
Medical terminology
Positive Attitude
Team player
Works well under pressure
Organized
Self-directed
Must be willing to cross train
Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.
Plus:
This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
We are growing rapidly and support internal advancement
We offer competitive compensation
Benefits:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Interested in learning more? Meet our Staff
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$37k-48k yearly est. Auto-Apply 7d ago
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Orthopedic Care Coordinator
Health First 4.7
Ambulatory care coordinator job in Palm Bay, FL
Job Requirements may be eligible for Sign-On Bonus and Relocation Assistance!* To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: serving as the day-to-day lead within the Destination Center of Superior Performance and supervise the development, implementation, and organization of the overall program. The CareCoordinator (CC) will coordinate the efforts between surgeons, hospital administration and staff while tracking the progress of the program and identifying areas that require attention. The CC is responsible for all program management, report generation and review, process improvement, patient satisfaction, facilities review, budget (if required) and administrative activities within the Center.
PRIMARY ACCOUNTABILITIES:
Engagement:
* Lead regularly scheduled meetings with hospital administrators, the Center medical director, other physicians and key staff.
* Manage the build out and oversee the day-to-day facility operations within the Center.
* Develop a community education and seminar program inclusive of schedules, presenters, content and materials. Identify patient amenities and secure necessary resources to administer the services.
* Integrate program into Orthopedic Service Line.
* Assists in driving action plans for variances related to Joint Center goals.
* Facilitates the development and utilization of a volunteer program
Quality/No Harm:
* Ensure appropriate pre-op preparation for every patient.
* Create and oversee an ongoing quality improvement plan.
* Develop standardized care plans with the surgeons including pre-op, post-op and discharge orders.
* Develop and oversee the creation of pre- and post-op teaching classes including the coordination of teaching materials with the physicians' office.
* Monitor the measurement system for tracking surgical outcomes and patient satisfaction and identify areas that require improvement.
* Provide key results at Leadership Team meetings and for other stakeholders as necessary. Key results may include: outcomes, progress against budget, patient satisfaction, complications, denied days, hospital-wide survey results, nurse call back results, etc.
* Oversee the development and on-going editing of unit-specific forms and patient education materials including: Nurse Discharge Checklists, Coach Discharge Checklists, Patient Guidebooks,
* Daily Newsletters, Wall Hangings, and other standardized materials for the Destination Center.
* Post-Acute care surveillance to include patient tracking, data presentation and issue resolution.
* Exceed expected patient outcomes based on Stryker Marshall Steele criteria and benchmarks
Customer Experience:
* Supports Health-First Philosophy of people centered caring.
* Works effectively with patients, families, and staff
* Establishes effective working relationships with members of the hospital community, especially staff in the Surgery, Medicine, Nursing, Medical Records and the Information Systems Department whose support is necessary for management and success of the program.
* Contacts patients and/or families via telephone and/or written communications postoperatively for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital. Coordinate patient luncheons.
* Provide patient education through one on one format and patient education support groups.
* Develops strategies to improve customer satisfaction scores.
Stewardship:
* Works within budgetary constraints.
* Increase PCP awareness of benefits of Joint Center and appropriate patient prep for Ortho appointment.
* Create schedule for surgeon community lectures and events.
* Collaborate with providers and administration to identify opportunities to increase volume.
* Assists in increasing utilization of services offered at Health First.
* Participates in marketing of Ortho service line by attending and representing Health First at community outreach events.
* Act as a destination center liaison at community lectures by answering questions and collecting appointments.
* Decrease costs through reduction of readmissions and LOS by driving action plans and fostering team engagement.
Work Experience
QUALIFICATIONS REQUIRED:
* Clinical background - R.N., P.T., PA-C, CRNP, preferred.
* Minimum of 5 years of experience preferred.
* Proven working relationship with surgeons.
* Experience with patient / staff education.
* Experience in achieving results and working with process management.
* Ability to analyze tasks, processes and situations and promote quality improvement
* Ability to prioritize work and manage time
* Exceptional organization skills
* Good interpersonal skills
* Demonstrate leadership skills
* Good oral and written communication skills
* Ability to manage several broad-scoped projects at one time
* Ability to prepare clear and concise documentation within scope
* Ability to work tactfully and effectively with the team members, vendors and community
* Demonstrated self-direction
* Ability to delegate tasks and responsibility
* Good public speaking skill with demonstrated ability to present to large groups
PHYSICAL DEMANDS:
* Ability to sit for long periods of time and perform typing skills using hand dexterity up to two hours at a time, 6-8 hours per day.
* Ability to work flexible and/or long hours as required.
* Must be able to bend and reach at all times.
* Must be able to carry a minimum of 20 lbs.
* Must have visual acuity/ near depth perception, visual acuity / far depth perception at all times Must be able to hear and speak clearly.
MENTAL DEMANDS:
* Ability to coordinate multiple tasks on an ongoing basis.
* Ability to adapt to changing organizational requirements and business applications.
* Ability to identify priorities.
Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
$39k-56k yearly est. 60d+ ago
MDS Coordinator (LPN or RN)
Avante at Melbourne, Inc. 3.5
Ambulatory care coordinator job in Melbourne, FL
Are you a dedicated nursing professional with a passion for ensuring top-tier patient care? Avante at Melbourne Skilled Nursing and Rehabilitation Center is seeking an MDS Coordinator to oversee and coordinate resident assessments, ensuring compliance with federal, state, and local regulations. If you're looking for a role that truly makes an impact, we invite you to join our compassionate and driven team!
Why Avante?
At Avante, we believe in providing the highest quality of care to our residents while fostering a supportive and rewarding work environment for our team.
Benefits You'll Love:
Competitive Compensation
Comprehensive Insurance Coverage (Medical, Dental, Vision and more!)
Strong Retirement Plan for Your Future
Paid Time Off & Holidays to Recharge
Tuition Reimbursement - Invest in Your Education
Health & Wellness Programs to Keep You Feeling Your Best
Employee Recognition Programs - Win prizes & an annual cruise!
A Collaborative Work Environment - We value your voice! (Employee surveys, check-ins, & town halls)
Advancement Opportunities - Grow Your Career with Us!
Key Responsibilities:
Conduct and coordinate the Minimum Data Set (MDS) assessments and care planning in compliance with all regulations.
Ensure timely and accurate submission of MDS assessments to the State Repository per RAI Manual guidelines.
Work closely with the Interdisciplinary Care Team to determine appropriate assessment review dates.
Evaluate and update resident care plans to reflect any changes in health status or quarterly assessments.
Monitor and analyze Quality Measures Reports, with an emphasis on maintaining high Five-Star Ratings.
Educate and collaborate with nursing staff, residents, and families to develop personalized care plans.
Participate in facility surveys and inspections conducted by regulatory agencies.
Maintain strict confidentiality and uphold Avante's commitment to compliance and patient privacy.
What We're Looking For:
Active, unencumbered Licensed Nurse (LPN/RN) in the state.
Nursing Degree/Diploma from an accredited school, college, or university.
2+ years of experience in a hospital, skilled nursing, or healthcare facility preferred.
Strong knowledge of nursing practices, medical procedures, and regulatory guidelines.
Leadership skills with the ability to motivate and collaborate with interdisciplinary teams.
Excellent organizational and critical thinking abilities.
Compassion, patience, and a positive attitude toward residents and team members.
Background Screening Requirement:
This position requires background screening through the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.
Learn more: ********************************
If you are passionate about patient care and rewarding work environment, Don't Hesitate- Apply Today!
Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.RequiredPreferredJob Industries
Healthcare
$52k-68k yearly est. 7d ago
Patient Care Coordinator
AEG 4.6
Ambulatory care coordinator job in Orlando, FL
Patient CareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$42k-55k yearly est. 3d ago
Patient Care Coordinator
Chenmed
Ambulatory care coordinator job in Orlando, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$17.0 - $24.26 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$17-24.3 hourly 60d+ ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Ambulatory care coordinator job in Merritt Island, FL
Job Description
We are seeking a CareCoordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$24k-34k yearly est. 18d ago
Care Coordinator
Home Physicians Group
Ambulatory care coordinator job in Orlando, FL
Job Description
Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions.
Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion.
Our medical practice is seeking a dedicated and compassionate individual to join our CareCoordination Team. In this vital office-based role, the CareCoordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities.
Strong interpersonal skills and a commitment to compassionate communication-with providers, patients, caregivers, and team members-are essential. This position works closely with both the CareCoordinator Manager and Team Lead to maintain the highest standards of patient-centered care.
Qualifications & Attributes:
High school diploma or GED.
Post high school education is advantageous.
Proven experience working in a medical office.
Working knowledge of medical terminology and medical insurance plans.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
The ability to type and file accurately.
Strong communication, interpersonal and presentation skills.
Good computer and electronic record skills.
Excellent organizational skills.
Excellent interpersonal skills.
Aptitude in problem-solving, critical thinking, and decision-making.
Outstanding time management skills.
Excellent written and verbal communication skills.
Strategic thinking and analytical skills.
Major Areas of Responsibility
Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift.
Work with assigned color team.
Complete orders given by medical practitioner.
Add lab results to flowsheet.
Prepare the schedule for the following day with records.
Ensure color team census is properly maintained.
Ensure the workflow process is being completed daily.
Thorough, accurate documentation of all activities.
Ensure patients have a scheduled upcoming PCP appointment.
Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review.
Special projects as designated by the CC Manager.
Other tasks as assigned at the discretion of the CC Manager.
$24k-40k yearly est. 30d ago
Dental Patient Care Coordinator / Front Office
PSJ Dental Care
Ambulatory care coordinator job in Cocoa, FL
Job Description
Dental Patient CareCoordinator / Front Office
Cocoa, FL - Full-Time - Non-Exempt - $16 - $20 per hour (based on experience)
About Our Dental Practice
We are a patient-centered dental practice in Cocoa, FL focused on delivering high-quality care in a welcoming, professional environment. We are seeking an experienced Dental Patient CareCoordinator to join our front office team and serve as the first point of contact for our patients.
This role is ideal for someone who enjoys patient interaction, scheduling, insurance coordination, and keeping a busy dental office running smoothly.
Position Overview
The Dental Patient CareCoordinator is responsible for front office operations including patient check-in/check-out, scheduling, insurance verification, payment collection, records management, and patient communication. This position plays a critical role in creating a positive patient experience and supporting the clinical team.
Key Responsibilities
Patient Experience & Front Office
Greet and welcome patients warmly and professionally
Serve as the “first voice on the phone” and answer calls with excellent etiquette
Check patients in and out; collect co-payments and post payments
Maintain a friendly, calm demeanor in a fast-paced environment
Keep reception area organized, tidy, and stocked
Prepare and send new patient letters, thank-you cards, and correspondence
Scheduling & Patient Flow
Schedule, confirm, and manage patient appointments
Confirm all unconfirmed appointments at least 48 hours in advance
Coordinate patient flow with assistants and providers
Optimize schedules to support production and hygiene goals
Manage ASAP / short-call lists
Follow up on same-day no-shows and cancellations
Ensure next appointments are scheduled before patients leave
New Patient, Recall & Reactivation
Complete new patient intake and welcome process
Verify insurance for upcoming appointments (next day and 2 days out)
Manage recall and reactivation of overdue or inactive patients
Contact patients to fill hygiene schedules and open time
Track new patient referrals and communication
Records & Insurance Support
Maintain accurate patient demographic and insurance information
Scan and upload documentation and x-rays into electronic charts
Route x-rays to doctors for review
Assist with insurance claims, questions, and follow-ups as needed
Ensure HIPAA and medical history forms are completed and updated
Office Operations
Open and close the front office following office protocol
Check voicemails and emails throughout the day
Back up computer systems as required
Notify Practice Administrator of equipment or supply needs
Maintain accurate documentation of patient communications
Qualifications
High school diploma or equivalent
Minimum 1 year of experience in a dental front office or similar healthcare role (required)
Previous experience as a Dental Assistant is a plus.
Strong communication and customer service skills
Organized, detail-oriented, and able to multitask
Ability to work independently and as part of a team
Professional, punctual, and reliable
Comfortable with computers, email, and dental software (Eaglesoft)
Knowledge of dental terminology and insurance preferred
Physical & Work Environment Requirements
Ability to sit, stand, walk, bend, and stoop throughout the day
Ability to remain calm and professional in a busy environment
Compensation
$16 - $20 per hour, based on experience
Full-time, stable position
Paid time off
Supportive team environment
Opportunity to grow within the practice
$16-20 hourly 8d ago
Client Care Coordinator
AAWP Enterprises DBA Serotonin Winter Park
Ambulatory care coordinator job in Orlando, FL
Benefits:
Employee discounts
Free uniforms
Training & development
Responsibilities:
Provide guidance to clients on services offered.
Support the Manager in optimal Center operation.
Perform multiple tasks, including answering phones, scheduling, checking clients in, tracking Center engagement, and maintaining client records.
Hold clients accountable to their agreed-upon services and memberships.
Introduce, promote, and sell retail products to clients.
Greet clients warmly and provide information on services and products.
Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records.
Introduce, promote, and sell retail products to clients.
Process payments and manage client feedback.
Qualifications:
Strong communication and interpersonal skills.
Experience in a consultative sales environment.
Proficiency in business software platforms (Zenoti).
Excellent multitasking and organizational skills.
Expectations for All Team Members at Serotonin Centers:
Professionalism and Knowledge:
Participate in daily huddles and keep the tracker up to date.
Be knowledgeable about all products and services offered.
Focus on asking more questions than talking to understand client needs better.
Client Empowerment and Engagement:
Treat every client with respect and empathy.
Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness
Safety and Compliance:
Ensure compliance with HIPAA regulations and biohazard standards.
Follow rigorous protocols to ensure a safe and comfortable environment for clients.
Collaborative and Supportive Environment:
Work collaboratively with other team members to achieve common goals.
Foster a supportive community within the center.
Exceptional Customer Service:
Be friendly, welcoming, and accommodating to all clients.
Provide personalized care tailored to each client's specific needs and goals.
Continuous Improvement and Accountability:
Regularly participate in knowledge checks to stay up to date with the latest information and best practices.
Actively seek and incorporate feedback from clients to continuously improve services.
Marketing and Community Engagement:
Follow the InCenter marketing plan and participate in local marketing activities.
Engage with the local community through area marketing grassroots actions and other community outreach activities.
By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike.
Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin - your Wellness and Anti-Aging Center - gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.
$26k-40k yearly est. Auto-Apply 60d+ ago
Client Care Coordinator Front Desk
AADP Enterprises LLC
Ambulatory care coordinator job in Orlando, FL
Job DescriptionJob Title: Client CareCoordinator (CCC) / Reception / Front Desk Overview: We are seeking a dedicated and professional Client CareCoordinator (CCC) to join our team at the front desk. The CCC will support the Manager in ensuring efficient Center operations and serve as the client liaison to ensure ongoing patronage.
Responsibilities:
Provide guidance to clients on services offered.
Support the Manager in optimal Center operation.
Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records.
Hold clients accountable to their agreed-upon services and memberships.
Introduce, promote, and sell retail products to clients.
Process payments and manage client feedback.
Greet clients warmly and provide information on services and products.
Qualifications:
Strong communication and interpersonal skills.
Experience in a consultative sales environment.
Proficiency in business software platforms (Zenoti).
Excellent multitasking and organizational skills.
Expectations for All Team Members at Serotonin Centers:
Professionalism and Knowledge:
Participate in daily huddles and keep the tracker up to date.
Be knowledgeable about all products and services offered.
Focus on asking more questions than talking to understand client needs better.
Client Empowerment and Engagement:
Treat every client with respect and empathy.
Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness.
Safety and Compliance:
Ensure compliance with HIPAA regulations and biohazard standards.
Follow rigorous protocols to ensure a safe and comfortable environment for clients.
Collaborative and Supportive Environment:
Work collaboratively with other team members to achieve common goals.
Foster a supportive community within the center.
Exceptional Customer Service:
Be friendly, welcoming, and accommodating to all clients.
Provide personalized care tailored to each client's specific needs and goals.
Continuous Improvement and Accountability:
Regularly participate in knowledge checks to stay up to date with the latest information and best practices.
Actively seek and incorporate feedback from clients to continuously improve services.
Marketing and Community Engagement:
Follow the InCenter marketing plan and participate in local marketing activities.
Engage with the local community through area marketing grassroots actions and other community outreach activities.
By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike.
$26k-40k yearly est. 25d ago
Client Care Coordinator
AAWP Enterprises LLC DBA Serotonin Winter Park
Ambulatory care coordinator job in Orlando, FL
Job DescriptionBenefits:
Employee discounts
Free uniforms
Training & development
Responsibilities:
Provide guidance to clients on services offered.
Support the Manager in optimal Center operation.
Perform multiple tasks, including answering phones, scheduling, checking clients in, tracking Center engagement, and maintaining client records.
Hold clients accountable to their agreed-upon services and memberships.
Introduce, promote, and sell retail products to clients.
Greet clients warmly and provide information on services and products.
Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records.
Introduce, promote, and sell retail products to clients.
Process payments and manage client feedback.
Qualifications:
Strong communication and interpersonal skills.
Experience in a consultative sales environment.
Proficiency in business software platforms (Zenoti).
Excellent multitasking and organizational skills.
Expectations for All Team Members at Serotonin Centers:
Professionalism and Knowledge:
Participate in daily huddles and keep the tracker up to date.
Be knowledgeable about all products and services offered.
Focus on asking more questions than talking to understand client needs better.
Client Empowerment and Engagement:
Treat every client with respect and empathy.
Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness
Safety and Compliance:
Ensure compliance with HIPAA regulations and biohazard standards.
Follow rigorous protocols to ensure a safe and comfortable environment for clients.
Collaborative and Supportive Environment:
Work collaboratively with other team members to achieve common goals.
Foster a supportive community within the center.
Exceptional Customer Service:
Be friendly, welcoming, and accommodating to all clients.
Provide personalized care tailored to each client's specific needs and goals.
Continuous Improvement and Accountability:
Regularly participate in knowledge checks to stay up to date with the latest information and best practices.
Actively seek and incorporate feedback from clients to continuously improve services.
Marketing and Community Engagement:
Follow the InCenter marketing plan and participate in local marketing activities.
Engage with the local community through area marketing grassroots actions and other community outreach activities.
By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike.
$26k-40k yearly est. 11d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in Orlando, FL
As a Patient CareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday through Friday and One Saturday a Month
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$28k-36k yearly est. Auto-Apply 13d ago
Care Coordinator
Hireology Demo Account Ultimate Parent
Ambulatory care coordinator job in Orlando, FL
Job DescriptionDescription of the role:
The CareCoordinator at Hireology Demo Account Ultimate Parent in Orlando, FL plays a crucial role in ensuring the smooth operations within the care department. This individual is responsible for facilitating communication between healthcare providers, patients, and families to ensure that all care needs are met efficiently.
Responsibilities:
Coordinatecare services for patients by scheduling appointments and arranging necessary resources.
Act as a liaison between healthcare providers, patients, and families to ensure clear communication.
Maintain accurate records of patient information and care plans.
Requirements:
Minimum of 2 years experience in a healthcare or related field.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Benefits:
Competitive compensation.
Healthcare benefits.
Ongoing training and development opportunities.
About the Company:
Hireology Demo Account Ultimate Parent is a leading provider of innovative healthcare solutions, committed to delivering high-quality care to our patients. We value collaboration, professionalism, and a passion for making a positive impact on the lives of others.
$32k-52k yearly est. 2d ago
Client Care Coordinator
Wealth Management Accounting 4.1
Ambulatory care coordinator job in Titusville, FL
Job DescriptionSalary:
Join a Professional Office Where Clients Come First
Wealth Management Financial is a trusted financial services firm providing financial planning, accounting, and wealth management solutions to individuals and families. We pride ourselves on professionalism, accuracy, and exceptional client service.
We are growing and looking for a Client CareCoordinator to be the welcoming face and organizational backbone of our professional office. This role is ideal for someone who enjoys working with people, thrives in a polished environment, and is interested in building a long-term career in financial services.
About the Role
As the Client CareCoordinator, you are the first point of contact for our clients and a key part of the client experience. Youll support both clients and internal team members by keeping the office organized, communication flowing smoothly, and details handled with care.
This position offers meaningful growth potential. We invest in our team through training and development, with opportunities to advance into senior client service, operations, or administrative leadership roles.
What Youll Do
Greet clients and visitors warmly and professionally in a polished office setting
Answer incoming calls, emails, and correspondence with accuracy and professionalism
Assist with new client onboarding, document collection, and CRM data entry
Schedule client appointments and manage team calendars
Support advisory and accounting staff with document preparation and organization
Maintain an orderly reception area and professional office appearance
Process mail, deliveries, and office supply orders
Manage expense reports and provide general administrative support as needed
What Were Looking For
Previous experience in an administrative, reception, or client service role
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Proficiency with Microsoft Word, Excel, and Outlook
Positive attitude, professionalism, and a willingness to learn
Experience with CCH iFirm, CRMs, or DocuSign is a plus
High school diploma required; additional education preferred
Why Work With Us
Competitive pay and benefits, commensurate with experience
A professional, team-oriented office environment
Clear opportunities for career growth and advancement
Ongoing training and professional development
A purpose-driven firm that values integrity, reliability, and client satisfaction
How to Apply
Please apply with your resume and a brief cover letter explaining why you would be a great fit for the Client CareCoordinator role at Wealth Management Financial.
$28k-39k yearly est. 8d ago
Hospital Section Coordinator in Florida
K.A. Recruiting
Ambulatory care coordinator job in Orlando, FL
Searching for a new Lab Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!
available near Orlando, Florida!
Details - Full-time and permanent - Shift: Days
- Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- College degree
- FL license
- ASCP cert
- Prior experience
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min.
REF#LM2086
$37k-51k yearly est. 4d ago
Care Coordinator, Acute SW II
Orlando Health 4.8
Ambulatory care coordinator job in Orlando, FL
CARECOORDINATOR, ACUTE SW II Orlando Regional Medical Center (ORMC) ORMC Care Management Full-Time - 8:00am - 4:30pm Collaborates with the assigned clinical team to identify patients most likely to benefit from carecoordination services to include assessing patients' risk factors and the need for carecoordination, clinical utilization management and preventative care services.
Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required.
Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit.
Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area.
Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience.
Essential Functions • Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient).
• Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan.
• Daily monitoring of progress towards discharge plans and/ or need to alter discharge plan due to change in patient condition / family needs with a priority placed on those patients at highest risk for complication/ admission/ readmission.
• Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies.
• Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies.
• Educates patients and families about the health care system and facilitates relationship building between the various settings.
• Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified.
• Contributes to problem solving within the team through communication, collaboration, data collection, obtaining consensus and evaluating outcomes of treatment options to include tracking patient progress towards care plan goals and revising the care plan as indicated.
• Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being.
• Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate.
• Works with available IT resources (i.
e.
Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders.
• Participates in clinical outcome measurement to include the identification of strategies that promote population health.
• Ensures patient safety in the performance of job functions to include the implementation of policies, procedures and standards to support the assigned duties.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
$28k-34k yearly est. Auto-Apply 5d ago
Surgical Coordinator
North Brevard Medical Support
Ambulatory care coordinator job in Titusville, FL
Department: Parrish Medical Group Clinic: PMG OB/GYN Schedule/Status:8:00am-5:00pm; Full Time Standard Hours/Week:40 General Description: Under the direction of the NBMS/PMG Site Manager, this position is responsible for scheduling and coordination of surgical procedures, obtaining insurance authorizations, tracking pre-operative labs and clearances, submitting all hospital and wound care charges, assisting front office staff with referrals and/or authorizations, and all other duties as assigned.
Key Responsibilities:
Schedules and coordinates all inpatient and outpatient procedures with the PMC OR Scheduler and in the practice EMR system.
Schedules any equipment and/or representatives necessary based on procedure scheduled. Maintains consistent communication with patients before and after surgical dates to answer any questions and provide excellent patient care.
Obtains all insurance authorizations required for procedures done at the hospital and in the physician's office.
Tracks all pre-operative labs, along with medical, cardiac, and dental clearances prior to surgery date while meeting the required deadlines of the Operating Room.
Submits all hospital and wound care charges for proper billing. Works with billing team to assist with any required information from physicians to ensure correct and timely filing.
Assists front office staff with new patient referrals, scheduling and obtaining authorizations for office visits.
Verifies all patients are scheduled for post op visits, home health and/or Physical Therapy as necessary.
If Medical Assistant Certified, may assist with Medical Assistant responsibilities as needed.
Knows fire, disaster and safety procedures and regulations as it pertains to the work area.
Performs other duties as assigned.
Requirements:
Formal Education:
High School Diploma or GED required.
Work Experience:
1 year to < 2 years related experience required.
Required Licenses, Certifications, Registrations:
Medical Assistant Certification preferred.
Full Time Benefits: Eligible to participate in a number of PMG-sponsored benefits, including:
Benefits Start on Day 1
Health, Dental and Vision Insurance
403(b) Retirement Program
Tuition Reimbursement/Educational Assistance
EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
Annual Accrual of 104 Personal Leave Bank (PLB) Hours
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time .
Parrish Healthcare has a Culture of Choice . This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.
$26k-39k yearly est. Auto-Apply 13d ago
Clinical Care Coordinator
UCF Health
Ambulatory care coordinator job in Orlando, FL
Job Description
We are always looking for
compassionate, dedicated and innovative medical LPNs and RNs
to join our Quality Care team. Apply Online!
The Clinical CareCoordinator role will be responsible for working with the Primary Care Providers (PCP)to provide telephonic management of patients with multiple chronic conditions and increased risk factors to ensure excellent care is provided outside of office visits. Responsible for facilitating quality care in accordance with established clinical practice guidelines and protocols in the direction of primary care physicians. Fosters patient engagement and adherence to plan of care to achieve evidence based clinical objectives and goals specific to chronic conditions and preventive health measures.
Clinic Hours - 8am to 5pm Monday through Friday No Nights or Weekends!
Must have an active Florida License RN or LPN.
Experience: One to three years of similar or related experience.
Duties Include:
Reviews of the patient's medical, functional, and psychosocial needs.
Assists with meeting quality standards including HEDIS measures.
Reinforces disease self-management education and preventive care guidelines, communicate PCP instruction and advice, and provide patient education materials.
Assists patients with referrals, labs, radiology, and prescriptions services. Including patient assistance programs, community resources. Identify barriers to patient receiving service medically necessary.
Audits patient charts efficiently and accurately.
Assists with outside chart audits and submitting of required information. Submitting/reporting patient information to various health plans via their portals as directed.
Works as part of the healthcare team to assess patient needs, plan, and modify care and implement interventions. Communicate with the healthcare team to provide a proactive approach to patient care.
Answers patient calls and determine how to assist them as needed. Triage patient needs and identifies a necessary plan of action within office.
Adheres to strict guidelines for reporting measures, using proper CPTII codes.
Communicates with clinical teams and physicians of any missing care gaps, barriers to care, or changes in medical or mental conditions.
Benefits. For more information on UCF Health benefits including cost go to: ******************************
$29k-44k yearly est. 12d ago
Clinical Care Coordinator
UCF Clinical
Ambulatory care coordinator job in Orlando, FL
We are always looking for
compassionate, dedicated and innovative medical LPNs and RNs
to join our Quality Care team. Apply Online!
The Clinical CareCoordinator role will be responsible for working with the Primary Care Providers (PCP)to provide telephonic management of patients with multiple chronic conditions and increased risk factors to ensure excellent care is provided outside of office visits. Responsible for facilitating quality care in accordance with established clinical practice guidelines and protocols in the direction of primary care physicians. Fosters patient engagement and adherence to plan of care to achieve evidence based clinical objectives and goals specific to chronic conditions and preventive health measures.
Clinic Hours - 8am to 5pm Monday through Friday No Nights or Weekends!
Must have an active Florida License RN or LPN.
Experience: One to three years of similar or related experience.
Duties Include:
Reviews of the patient s medical, functional, and psychosocial needs.
Assists with meeting quality standards including HEDIS measures.
Reinforces disease self-management education and preventive care guidelines, communicate PCP instruction and advice, and provide patient education materials.
Assists patients with referrals, labs, radiology, and prescriptions services. Including patient assistance programs, community resources. Identify barriers to patient receiving service medically necessary.
Audits patient charts efficiently and accurately.
Assists with outside chart audits and submitting of required information. Submitting/reporting patient information to various health plans via their portals as directed.
Works as part of the healthcare team to assess patient needs, plan, and modify care and implement interventions. Communicate with the healthcare team to provide a proactive approach to patient care.
Answers patient calls and determine how to assist them as needed. Triage patient needs and identifies a necessary plan of action within office.
Adheres to strict guidelines for reporting measures, using proper CPTII codes.
Communicates with clinical teams and physicians of any missing care gaps, barriers to care, or changes in medical or mental conditions.
Benefits. For more information on UCF Health benefits including cost go to: ******************************
$29k-44k yearly est. 12d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Ambulatory care coordinator job in Titusville, FL
We are seeking a CareCoordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
How much does an ambulatory care coordinator earn in Palm Bay, FL?
The average ambulatory care coordinator in Palm Bay, FL earns between $27,000 and $49,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Palm Bay, FL
$36,000
What are the biggest employers of Ambulatory Care Coordinators in Palm Bay, FL?
The biggest employers of Ambulatory Care Coordinators in Palm Bay, FL are: