Ambulatory care coordinator jobs in Palm Beach Gardens, FL - 64 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Home Care Coordinator
Health Care Coordinator
Hospitality Coordinator
Client Care Coordinator
Breast care coordinator
Radiology Partners 4.3
Ambulatory care coordinator job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Breast CareCoordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Breast CareCoordinator, you will be responsible for providing technical and administrative support for the breast care program including patient communication and radiologist support.
This is a part-time position working 24 hours per week: shifts are Monday, Wednesday, and Friday, 8:00am - 3:30pm. This position is eligible for paid holidays off and paid time off accrual.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(70%) Administrative and Technical Support
Answers breast care phone calls, schedules patients, and fields calls appropriately
Manages daily breast care schedules for efficient workflows
Prepares patient letters, including daily printing, proofing, folding and mailing
Handles films and CDs coming in and out of the department
Manages EMR dashboard for patient workflow, pending patients, and follow up
Enters orders in EMR for diagnostic follow up patients
Manages prior imaging for scheduled patients
Works with clinical team on risk assessments
Enters biopsy results in EMR
Assists technologists managing MQSA credentials
Follow ups with radiologists on pending exams
(25%) Patient Support
Calls patients with screening mammography results
Returns patient phone calls with follow up as appropriate
Schedules biopsy patients and calls biopsy patients next day for follow up
Acts as a liaison between team and patients waiting for exams
(5%) Performs other tasks as assigned
$34k-50k yearly est. 15h ago
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Patient Care Coordinator
AEG 4.6
Ambulatory care coordinator job in Boynton Beach, FL
Patient CareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$42k-57k yearly est. 15h ago
PD Care Coordinator
Complete Home Care 4.2
Ambulatory care coordinator job in Lake Worth, FL
Full-time Description
CareCoordinator
General Summary: Responsible for coordinating patient shifts and visits, maintaining, and maintaining scheduling records and care logs. This includes accurate and timely communication of scheduling changes between office and field staff. Support Agency leaders within the company's day-to-day operations and general compliance. Address and support the administrative needs of clients and caregivers within the Agency.
Patient Population: N/A
Essential Functions:
Ensure timely staffing and scheduling visits for field staff, including reassignments or call-in replacements.
Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll.
Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc.
Maintain a current client roster with necessary information.
Ensure caregivers have met all HR requirements and possess the skills for their assigned patients.
Communicate effectively with clients, their families, team members, and other healthcare professionals.
Oversee Agency communications, including telephones, mail, email, and fax.
Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours.
Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.
Handle after-hours administrative duties as assigned.
This description is a general statement of the required essential functions performed regularly and continuously. It does not exclude other duties as assigned. Supervises: N/A
Requirements
Experience:
At least one (1) year experience in a general office environment.
Preferred, Health care experience.
Skills:
Ability to communicate verbally and in writing effectively.
Computer skills.
Must read, write and comprehend English.
Education:
High school diploma or equivalent.
Licensure/Certification:
Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment.
Physical Requirements:
Prolonged sitting, standing, and walking are required.
Ability to handle stressful situations calmly and courteously at all times.
Requires working under some stressful conditions to meet deadlines and Company needs.
Environmental/Working Conditions:
Works primarily in an office environment.
Some exposure to unpleasant weather.
$28k-37k yearly est. 7d ago
Care Coordinator
Gastro Health 4.5
Ambulatory care coordinator job in West Palm Beach, FL
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Fluent in Spanish
ECW knowledge preferred
1 year Medical Office experience preferred
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$46k-62k yearly est. Auto-Apply 60d+ ago
Patient Care Concierge (Front Desk - Bilingual Spanish)
Claremedica Health Partners
Ambulatory care coordinator job in Palm Beach Gardens, FL
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits - welcome to Claremedica.
ESSENTIAL FUNCTIONS
The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support.
DUTIES AND RESPONSIBILITIES
Interact with patients and visitors in a polite and friendly manner.
Enthusiastically greet every guest that enters our center.
Responsible for preparing new patient registration, patient check-in, and patient check-out.
Answer all phone calls professionally and courteously, taking detailed and accurate messages.
Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients.
Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.
Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.
Verify each patient is scheduled for the proper appointment types.
Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.
Send detailed Telephone Encounters to the corresponding parties.
Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.
Monitor and process incoming faxes.
Restock office supplies as needed and maintain inventory log.
Maintain cleanliness of space by keeping front office and lobby area neat and tidy.
Maintains the confidentiality of patients' personal information and medical records.
Participates in daily/weekly huddles.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Performs other duties as assigned and modified at manager's discretion.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
Qualifications
QUALIFICATIONS/REQUIREMENTS
High School Diploma, GED, or equivalent combination of education and/ or experience.
A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.
BLS preferred.
Exceptional oral and written communication skills, time management skills and organizational skills.
Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
Mindset focused on resolving problems for patients and achieving team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to act calmly in busy or stressful situations.
Demonstrated strong listening skills.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.
Skilled in basic phone and computer operation.
Ability to work effectively within role independently and with other team members.
Ability to organize and complete work in a timely manner.
Detail-oriented to ensure accuracy of reports and data.
Proficiency with the ability to problem solve, multitask, and carry out instructions.
Ability to read, write and effectively communicate in English. Bilingual is a plus.
HIPAA and AHCA experience preferred.
Healthcare experience preferred.
EMR system experience preferred.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
$24k-41k yearly est. 17d ago
Care Coordinator
Foundcare 3.8
Ambulatory care coordinator job in North Palm Beach, FL
Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of Social Work and community resources.
Ability to communicate effectively with others, with or without the use of an interpreter.
Medical terminology, in registration tasks and front desk operations.
Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature.
Excellent interpersonal, organizational, and communications skills.
The ability to multi-task and stay organized.
The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel.
A clear understanding of the FoundCare program and related agencies.
Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs.
The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease.
PHYSICAL REQUIREMENTS:
Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.
Ability to lift and carry objects weighing 25 pounds or less.
Ability to travel to other FoundCare locations and perform job duties.
Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms.
MINIMUM QUALIFICATIONS:
Bachelor's degree from an accredited institution is required.
Minimum of 2 years' experience in clinical settings/FQHC.
Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection.
Excellent written and verbal communication skills.
Valid driver's license, automobile insurance, and a reliable automobile.
PC proficient.
Knowledge of community source organizations.
Bilingual preferred: English and Haitian Creole/Spanish is highly desirable.
Salary Description $21-$24/hr
$21-24 hourly 1d ago
Care Coordinator - Palm Beach, Florida
Atria Physician Practice New York PC
Ambulatory care coordinator job in Palm Beach, FL
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.
Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.
Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.
Specifically, you will:
Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be.
Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively.
Assist with procuring medical records, appointments, and follow-up note from external practices.
Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality.
Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures
Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience.
Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner.
Requirements
Requirements
Associate's or Bachelor's degree required
5+ years customer service experience in a hospitality or membership role with in-person interaction required
Experience in Health Information Management/EMR (Electronic Medical Records) processes
Passionate about accuracy, exceptional hospitality, and protecting confidential information
Effective, kind, anticipatory and professional business communication using email and phone
Knowledge of HIPAA Privacy & Security preferred
Benefits
Benefits
At Atria, we are proud to offer every member of the Atria team:
Excellent health and wellness benefits, 100% paid by Atria effective date of hire
Flexible Time Off
401k contributions and 4% match starting after 6 months
Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
Fitness Perks including Wellhub +
Time to give back and make an impact in underserved communities
$29k-41k yearly est. Auto-Apply 60d+ ago
Population Health & Concierge Care Coordination, Care Coordinato
South Florida Community Care Network LLC 4.4
Ambulatory care coordinator job in Fort Lauderdale, FL
This position coordinates, educates, and provides expertise to members across the continuum of care from complex medical to chronic conditions as well as promote compliance with preventative care measures. The position coordinates healthcare interventions designed to facilitate care at the lowest level that can safely be achieved focusing on closing immediate goals and empowering members to self-manage chronic conditions and emphasize control of the disease. The Population Health Care Manager complements the practitioner-patient relationship through support of the established plan of care, using cost-effective, recommended practice guidelines. The goal is to address any acute needs as well as to prevent or delay severe stages of disease progression and enhance the member's quality of life. In doing so, this position helps to reduce complications and morbidities in an effort to improve health and reduce the costs of the member's healthcare services.
Job functions are performed in accordance with requirements of the Medicaid contract, Community Care Plan Health Services (CCP) policies and procedures, and Patient Centered Medical Home (PCMH) standards.
Essential Duties and Responsibilities:
Assigned to one or more physician practices, leads a multi-disciplinary team of professionals, to coordinate efforts to identify clients with highest level of morbidity, risk, utilization, cost and gaps in care and implement ways to collaborate with providers to improve outcomes and quality of care.
Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs and develop a plan of action to provide quality care.
Analyze clinical information to identify members and to determine eligibility and appropriateness for enrollment in the population health management.
Review daily census for any enrollee in their panel admitted to the hospital; assess need for and coordinate discharge planning as needed.
Assess hospitalized enrollees for the need for ongoing carecoordination, disease management or open gaps in care, working with hospital and providers to meet enrollee needs.
Conduct outreach and follow-up on any enrollee with a pattern of emergency room visits to assess for contributing factors and develop actions to reduce avoidable emergency room and potentially avoidable hospital admissions.
Provide outreach to any enrollee identified as having a chronic condition(s), not well managed or with multiple gaps in care and in need of preventive services.
For all enrollees identified for care management, conduct a thorough needs assessment, including a risk stratification is completed to determine health, psychological, educational, and social needs, and the level of care requirements.
In collaboration with the physician and enrollee, develop an individualized care plan.
Establish Specific, Measurable, Achievable, Realistic and Time bound goals that address identified needs, improve member quality of life, and promote evaluation of the cost and quality outcomes of the care provided.
Collaborate with healthcare team in assessing the progress, toward individual health care goals, to optimize patient adherence to medical plan of care, including medication adherence, evidence-based care, and specific screenings for recommended preventive care.
Assess barriers when member has not met treatments goals, is not following treatment plan of care, or has not kept important appointments.
Update the member care -plan as changes in status occur and at least annually; communicate with the multidisciplinary team as indicated.
Provide member education on disease process and healthy lifestyle changes; reminders, and/or telephone calls to improve self-management of specific conditions that are consistent with clinical practice guidelines.
In conjunction with Population Health Social Worker, may conduct in-home assessments, on an as needed basis, to assess the member's home environment to evaluate for safety, appropriateness of setting and to ensure member has all needed supplies and medications.
Conduct multidisciplinary team conferences as needed for any client with significant clinical, social, or behavioral health concerns, who has been unable to eliminate barriers to care and who would benefit from a more collaborative approach to address needs.
The PHCM nurse will coordinate a multidisciplinary team meeting at minimum ever six (6) months for any child under age 21, residing in a skilled nursing facility or receiving skilled nursing in the home as part of the Enhanced CareCoordination program, contractually required by AHCA.
The PHCM nurse will ensure that each child under age 21, residing in a skilled nursing facility or receiving private duty nursing in the home will have a signed Freedom of Choice form completed and in the child's record. Forms will be updated at minimum, every six (6) months.
Work with CCP Provider Relations team to incorporate shared decisions making tools and provide routine reporting of clients in need of closing care gaps, identified as having high risk chronic conditions to assist in comprehensive management of their patient population.
Support the practitioner-patient relationship and plan of care with an emphasis for the prevention of disease exacerbation and complications.
Educate members regarding shared decision-making tools to ensure the member is informed of all care options and potential harms and benefits.
Educate and empower members towards self-management while increasing quality of life.
Facilitate coordination, communication, and collaboration with the member and other stakeholders in order to achieve goals and maximize positive member outcomes.
Assist with the development of educational materials/tools for deployment as part of the DM programs.
Develop an understanding of and ensure compliance with accreditation requirements for standards related to DM programs.
Maintain requirements of documentation as reflected in audits to meet compliance with quality standards.
Acknowledges patient's rights on confidentiality issues, always maintains patient confidentiality, and follows all HIPAA guidelines and regulations.
Refer to the medical director for any questionable, quality, or inappropriate treatment regimen and/or care.
Complete other projects, assignments, and duties, as assigned.
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications:
Registered nurse licensure in the State of Florida.
Certified case manager or certified diabetes educator preferred.
Minimum of five years of clinical experience and two years of experience in a health maintenance organization or disease management organization.
Knowledge of Microsoft Office and internet software.
Skills and Abilities:
Ability to self-motivate.
Ability to communicate effectively.
Exceptional skills of independence, organizational, communication, problem-solving, professional interaction, and human relation skills, as well as analytical skills and problem-solving ability.
Proficient with processes to build teams and participate in cross-functional teams.
Ability to follow a project or assignment through to successful completion.
Experience with motivational interviewing techniques and adult learning styles.
Decisive judgment and ability to work with minimal supervision.
Excellent oral and written communication skills, with problem-solving abilities.
Exceptional interpersonal communication skills are required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Schedule:
Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion.
Background Screening Notice:
In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the FloridaCare Provider Background Screening Clearinghouse.
The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants.
Additional information is available at:
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$35k-51k yearly est. 23d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Ambulatory care coordinator job in Port Saint Lucie, FL
Job Description
We are seeking a CareCoordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$34k-52k yearly est. 2d ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Ambulatory care coordinator job in Fort Lauderdale, FL
Job Description
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient CareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient CareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$24k-41k yearly est. 19d ago
Patient Care Coordinator
Chenmed
Ambulatory care coordinator job in Plantation, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$16.5 - $23.56 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$16.5-23.6 hourly 60d+ ago
Care Coordinator
House of Hope Inc. 3.5
Ambulatory care coordinator job in Fort Lauderdale, FL
Job DescriptionBenefits:
Dental insurance
Health insurance
Training & development
Vision insurance
House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized CareCoordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a CareCoordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed.
Job Responsibilities:
Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc.
Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc.
Ensure persons served receive their medications within established timeframes
Conduct medication checks daily and documenting compliance in the applicable EMR system.
Monitor all new or updated medications ensuring proper documentation and medication continuity.
Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy.
Assist facility counselors with discharge planning.
Additional tasks and duties as assigned.
Required Experience and Qualifications:
High School Diploma required.
Bachelors Degree Preferred.
One (1) year CareCoordinator experience.
Two (2) years of Behavioral Health experience.
Experience in working with the substance abuse population preferred.
Ability to work with a diverse population.
Computer Literate
$36k-41k yearly est. 10d ago
Care Coordinator (IDD Pilot Program)
Florida Community Care 3.7
Ambulatory care coordinator job in Fort Lauderdale, FL
Job Description
We are seeking a CareCoordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$23k-34k yearly est. 6d ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
Ambulatory care coordinator job in West Palm Beach, FL
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
Work with Client Center Schedulers as needed.
Notify customers when vehicles are ready for pickup.
Occasionally call customers when service to their vehicles is due.
Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
Follow up with clients to confirm or reschedule appointments as needed.
Maintain accurate and organized client records in the dealership database.
Issue loan rental contracts for customers as assigned by management.
Check in and close rental/loan contracts for customers.
Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
Other duties as assigned by Management.
Education and Requirements:
High School diploma or equivalent.
1+ years experience in a fast paced customer service environment.
Proficient computer skills; experience using word, excel and other MS products.
Excellent communicator to support relationships with all staff, clients, visitors.
Must be available to work Weekdays and Saturdays.
Experience in CDK Software highly preferred.
Must be able to read/write and speak English and Spanish proficiently.
Must have reliable transportation on a daily basis.
$28k-36k yearly est. 60d+ ago
Adolescent Care Coordinator
Childnet Inc.
Ambulatory care coordinator job in Fort Lauderdale, FL
Job Description
ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida.
Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources.
The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.
Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults.
Provide information to adolescents regarding opportunities and resources
Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned.
Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues.
Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly.
Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence.
Participate in permanency and placement staffing and court hearings, as needed
Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources
Provide data and information to Senior Leadership as requested
Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced.
Perform other duties as assigned.
Skills/Requirements:
Years of Experience:
1 year of experience in Child Welfare is strongly preferred.
Experience working with adolescents preferred
Education/Licenses/Certifications:
Bachelor's degree in social work or related field
Master's Degree preferred
Abilities Required:
Ability to make complex decisions and balance the needs of stakeholders involved
Ability to be sensitive to the service population's cultural and socioeconomic characteristics
Ability to manage execution and direct the work of others towards task completion
Ability to provide high customer satisfaction with positive service delivery results
Important Notes:
ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).
$29k-41k yearly est. 22d ago
Memory Care Engagement Coordinator
Arbor Company 4.3
Ambulatory care coordinator job in Pompano Beach, FL
We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list.
Arbor People feel the love every day because we provide:
* Free Meal for Each Work Shift
* Employee Assistance Program - Wellness Resources for You and Your Family
* Competitive Pay Rates
* Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
* Options To Get Paid on Your Own Schedule
* Certified Great Place to Work
* Pathways For Growth Opportunities
* Diversity, Equity and Inclusion Training
* Tuition Assistance
* Student Loan Repayment Assistance
* Access To Emergency Financial Assistance
* Access To Health, Dental, Vision Insurance
* 401K with Employer Matching Contributions
As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why:
* You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program
* You will make a positive contribution to the lives of our residents and families through building deep connections.
* You can utilize your creativity and have fun at work!
* You will be a part of a dynamic team
You'll be great on this team because you have:
* Previous experience as a teacher, childcare provider, event planner, or a caregiver.
* Seeking a career in healthcare/assisted living
* Passion for helping others and seniors
* Experience working in an Activities department in an assisted living community is a plus.
* Memory care experience is desired.
Our people and our residents are at the center of our universe. We can't wait to meet you!
The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Arbor8
$29k-35k yearly est. 11d ago
Event & Hospitality Coordinator
Sourcepro Search
Ambulatory care coordinator job in Fort Lauderdale, FL
Event & Hospitality Coordinator - Fort Lauderdale
What You'll Do:
Coordinate and execute on-site and off-site events and hospitality functions in South Florida and other states.
Manage conference room calendars, meeting setups, food and beverage service, and inventory.
Track RSVPs, manage event spreadsheets, and support pre- and post-event logistics.
Work with vendors, handle order tracking, and maintain departmental records in Excel, Outlook, and MS Teams.
Provide on-site event support including registration tables, booths, and firm community/employee engagement events.
Collaborate with Facilities, Office Services, and Reception to ensure seamless operations.
What You'll Bring:
Strong event coordination and hospitality experience, preferably in a professional services environment.
Proficiency with MS Office (Excel, Outlook, Teams) required; knowledge of Zoom, Vuture/Marketo/Eloqua, Canva, or Asana a plus.
Excellent communication skills for direct interaction with attorneys, clients, and executives.
Ability to manage logistics, vendor relations, and data tracking efficiently.
Flexible to work in both Fort Lauderdale and Miami offices (1-2 days per week).
Professionalism and client-facing experience required.
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$38k-51k yearly est. 60d+ ago
Care Coordinator
Gastro Health 4.5
Ambulatory care coordinator job in Plantation, FL
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Fluent in Spanish
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$32k-41k yearly est. Auto-Apply 60d+ ago
Pop Health & Concierge Care Coordination, Care Coordinator- RN
South Florida Community Care Network LLC 4.4
Ambulatory care coordinator job in Fort Lauderdale, FL
Pediatric-Focused CareCoordination
The Population Health and CareCoordinator plays a critical role in overseeing chronic disease management, carecoordination, complex case management, and programs aimed at improving quality of life and closing gaps in care for members within the manage care system. This position is responsible for coordinating, educating, and providing expertise to members across the continuum of care, from managing complex medical conditions to addressing chronic diseases. The coordinator promotes adherence to preventative care measures and facilitates healthcare interventions at the most appropriate and safe level, empowering members to self-manage their chronic conditions and take control of their health.
This role supports the practitioner-patient relationship by aligning with the established plan of care, utilizing cost-effective and evidence-based practice guidelines. The primary objectives are to address acute healthcare needs, prevent or delay the progression of severe disease stages, and enhance the overall quality of life for members. Through this approach, the Population Health and CareCoordinator works to reduce complications, morbidity, and healthcare costs, ensuring that members receive comprehensive and coordinatedcare.
The coordinator's responsibilities are carried out in accordance with the requirements of Medicaid contracts, Community Care Plan (CCP) Health Services policies and procedures, and Patient-Centered Medical Home (PCMH) standards, ensuring compliance with all relevant regulations and guidelines.
By facilitating collaboration among healthcare providers, social services, and community resources, the Population Health and CareCoordinator plays a pivotal role in achieving positive health outcomes and improving the overall well-being of the members served.
Essential Duties and Responsibilities:
Lead and Coordinate Multidisciplinary Team Efforts:
Assigned to one or more physician practices, lead a multi-disciplinary team to identify clients with the highest levels of morbidity, risk, utilization, cost, and gaps in care. Implement strategies to collaborate with providers to improve patient outcomes and quality of care.
CareCoordination and Assessment:
Analyze clinical information to identify eligible members for the Concierge CareCoordination Program.
Conduct a thorough needs assessment for all identified enrollees, including risk stratification to determine health, psychological, educational, and social needs, and establish the level of care required.
Review daily census for hospitalized enrollees within the panel; assess needs and coordinate discharge planning.
Evaluate hospitalized enrollees for ongoing carecoordination, disease management, or open gaps in care, and collaborate with hospitals and providers to address needs.
Develop and Monitor Individualized Care Plans:
Collaborate with physicians and enrollees to develop individualized care plans.
Establish Specific, Measurable, Achievable, Realistic, and Time-bound (SMART) goals that address identified needs, improve quality of life, and evaluate cost and quality outcomes.
Regularly update care plans as changes in enrollee status occur, and at least annually; communicate with the multidisciplinary team as needed.
Member Engagement and Education:
Conduct outreach to enrollees with chronic conditions, multiple gaps in care, or those needing preventive services.
Provide education on disease processes, healthy lifestyle changes, and self-management of chronic conditions, consistent with clinical practice guidelines.
Educate members on shared decision-making tools to ensure they are informed of all care options, including potential benefits and risks.
Empower members to self-manage their conditions to enhance their quality of life.
Monitoring and Follow-Up:
Conduct outreach and follow-up for enrollees with frequent emergency room visits to identify contributing factors and develop strategies to reduce avoidable ER and hospital admissions.
Monitor clinical outcomes, ensure timely medical care, and promote adherence to recommended preventive care, screenings, and medication regimens.
Assess barriers when members do not meet treatment goals, do not follow the care plan, or miss important appointments.
Collaboration and Communication:
Facilitate coordination, communication, and collaboration with members, providers, and other stakeholders to achieve care goals and optimize positive outcomes.
Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs, and develop action plans.
Conduct multidisciplinary team conferences as needed for clients with significant clinical, social, or behavioral health concerns.
Compliance and Documentation:
Maintain documentation requirements to meet compliance with quality standards and accreditation requirements related to disease management and care management programs.
Acknowledge and protect patient rights regarding confidentiality; adhere to HIPAA guidelines and regulations at all times.
Refer cases to the medical director for any questionable, quality, or inappropriate treatment regimens.
Additional Responsibilities:
Assist in conducting in-home assessments with Concierge CareCoordination Health Social Worker, as needed, to evaluate home safety, appropriateness of the setting, and ensure members have all necessary supplies and medications.
Support the practitioner-patient relationship and care plan with a focus on preventing disease exacerbation and complications.
Complete other projects, assignments, and duties as assigned to support the goals of the carecoordination program.
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications:
Bachelor's Degree in Nursing.
Master's Degree in Nursing (Preferred)
Certificates and Licenses:
Registered Nurse licensure in the state of Florida
Certified Case Manager (Preferred)
Experience:
Clinical Experience:
3-5 years of clinical experience in managing chronic diseases, complex medical cases, or carecoordination, preferably in settings such as hospitals, outpatient clinics, or community health organizations.
Experience in Managed Care/Health Plan Setting:
3-5 years of experience working in a Pediatric managed care, health plan, or insurance environment, specifically in roles related to chronic disease management, case management, or carecoordination.
CareCoordination and Case Management:
Demonstrated experience in coordinatingcare for members with complex medical needs, including conducting needs assessments, developing care plans, and collaborating with multidisciplinary teams to close gaps in care and improve health outcomes.
Utilization Management:
Experience with utilization management processes, including prior authorizations, appeals, and reviewing clinical documentation to ensure appropriate use of healthcare resources.
Regulatory Knowledge:
Familiarity with Medicaid, Medicare, or other state and federal healthcare programs, including knowledge of relevant regulations, compliance standards, and quality benchmarks.
Technical Proficiency:
Proficient in Microsoft Office Suite and other relevant software for documentation and data management.
Experience with electronic health records (EHR) systems such as EPIC, JIVA, or similar platforms is preferred.
Skills and Abilities:
Self-Motivation and Independence:
Demonstrates the ability to self-motivate and work independently, managing time and resources effectively to complete tasks with minimal supervision.
Communication:
Exceptional oral and written communication skills, with the ability to clearly convey complex information to diverse audiences, including patients, healthcare providers, and team members.
Strong interpersonal communication skills, with the ability to effectively collaborate and build relationships within multidisciplinary teams.
Organizational and Problem-Solving Skills:
Highly organized with excellent problem-solving abilities, capable of managing multiple priorities and tasks in a dynamic healthcare environment.
Skilled in professional interaction and human relations, with the ability to navigate complex patient and provider interactions.
Team Collaboration:
Proficient in processes to build and participate in cross-functional teams, promoting a collaborative approach to carecoordination and complex case management.
Project Management:
Ability to follow through on projects or assignments to successful completion, demonstrating decisive judgment and a commitment to quality outcomes.
Motivational Interviewing and Education:
Experience with motivational interviewing techniques and understanding of adult learning styles to engage and educate members in self-management of their conditions.
Analytical Skills:
Strong analytical skills with the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and to present information effectively before groups of customers or employees.
Mathematical Skills:
Competent in basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure. Capable of computing rates, ratios, and percentages, and interpreting bar graphs.
Practical Problem-Solving:
Ability to solve practical problems and address a variety of concrete variables in situations where only limited standardization exists. Able to interpret various instructions furnished in written, oral, diagram, or schedule form.
Work Schedule:
Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs.
Physical Demands:
The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these essential functions.
Regular Activities: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to handle or feel objects, tools, or controls, reach with hands and arms, and communicate verbally to effectively interact with team members and enrollees.
Frequent Activities: The employee is frequently required to stand, walk, and sit, which may involve moving between different areas of the work environment.
Occasional Activities: The employee may occasionally be required to stoop, kneel, crouch, or crawl to perform specific tasks or to access certain areas.
Lifting Requirements: The employee may occasionally need to lift and/or move items weighing up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Background Screening Notice:
In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the FloridaCare Provider Background Screening Clearinghouse.
The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants.
Additional information is available at: *********************************
$35k-51k yearly est. 16d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Ambulatory care coordinator job in Fort Lauderdale, FL
We are seeking a CareCoordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
How much does an ambulatory care coordinator earn in Palm Beach Gardens, FL?
The average ambulatory care coordinator in Palm Beach Gardens, FL earns between $27,000 and $49,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Palm Beach Gardens, FL
$36,000
What are the biggest employers of Ambulatory Care Coordinators in Palm Beach Gardens, FL?
The biggest employers of Ambulatory Care Coordinators in Palm Beach Gardens, FL are: