Ambulatory care coordinator jobs in Parsippany-Troy Hills, NJ - 350 jobs

Job Title: Lead Office Services Associate/ Intake Coordinator Job Type: Full-Time Pay Rate: $26.00 per hour Work Schedule: 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM (preferred) Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders. This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role. Essential Job Functions Client Intake, Scheduling & Request Management Manage and monitor a high-volume email inbox and request queue Triage, document, and route incoming requests accurately and efficiently Conduct initial client interactions or meetings to assess needs and expectations Schedule meetings and coordinate logistics using internal scheduling systems Track request status and ensure timely follow-up and resolution Reception & Front Desk Operations Provide professional and welcoming reception services for clients and visitors Process visitor badges and manage check-in procedures in accordance with security protocols Answer and manage incoming phone lines, directing calls appropriately Maintain a polished, client-ready front desk environment at all times Hospitality & Conference Support (Cross-Functional) Support hospitality operations across the workplace as needed Assist with conference room setup and breakdown, including furniture arrangement and basic logistics Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings Partner with workplace experience, facilities, and administrative teams to support daily operations Communication & Coordination Serve as a liaison between clients and internal service teams Communicate clearly and professionally regarding request status, meeting details, and next steps Maintain accurate documentation related to client interactions, schedules, and requests Required Qualifications Education & Experience High school diploma or equivalent required; college coursework or degree preferred Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support Experience working in a corporate or financial services environment preferred Skills & Competencies Strong written and verbal communication skills Exceptional customer service with a client-first mindset Ability to manage high-volume workloads with accuracy and attention to detail Strong organizational and scheduling skills Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Professional, courteous, and hospitality-driven demeanor Strong follow-through and accountability Adaptability and problem-solving skills Ability to work cross-functionally with multiple teams Discretion and ability to maintain confidentiality Physical Requirements Ability to sit or stand for extended periods Frequent use of computers, phones, and office equipment Ability to lift light items related to conference room setup as needed Clear verbal communication in person and over the phone Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Benefits: Company parties Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Job description Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESKMUST speak fluent English and Spanish. Duties Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction. Job Type: Full-time Pay: $23.00 - $26.00 per hour Medical Specialty: Orthopedics Surgery Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: UNION NJ Ability to Relocate: UNION NJ Work Location: In person

The Relationship Management Coordinator assists in providing quotes, compliance training, communicating information regarding company policies, Medicare and Medicaid procedures, and training specific to required forms as well as performing the Call Taking function in Logis. Individuals in this classification have frequent contact with the public by phone, e-mail, written correspondence, and potentially through face-to-face contacts duties. Expectations, Duties and Responsibilities Explains information to our callers and requestors, on the phone and in person including requirements of Medicare and Medicaid policies. Creates and updates patient records and necessary work areas such as Logis and RoundTrip to ensure that information is correct. Enters client appointments utilizing Logis. Files and retrieves information via hardcopy and/or electronically. Returns and accepts forms such as Physician Certification Statements, Face Sheets, Advanced Beneficiary Notices, Transport Request forms, etc. Responds to questions regarding billing rates, procedures and policies. Assists in the training of the collection of fees for Date of Service requests. Schedules additional training and appointments utilizing an electronic calendaring system. Performs research or investigation to determine or verify information or follow up on any facility issues. Aware of all facility rates to manually calculate charges, such as parking, tolls, and additional fees. Receives complaints concerning billing or services rendered, referring complaints of service failures to the Customer Service Manager. Confirm all authorizations. Make calls to confirm appointments, times, addresses and any specific demographic data. Notify facilities/clients when there are driver issues, service recovery. Maintain effective communication with Communications and Logistics to ensure all trips can be completed efficiently. Operates office equipment including copy machine, calculator, computer, telephone, facsimile machine, credit card terminal, and scanner. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Requirements Required Education and Experience High school diploma. One year of administrative experience. Preferred Education and Experience Associate degree or two-year related experience Knowledge, Skills, and Qualifications Competencies Technical Capacity. Personal Effectiveness/Credibility. Thoroughness. Collaboration Skills. Communication Proficiency. Flexibility. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This is largely a mobile role; sometimes at a desk and other times, walking the halls of the hospitals. This would require the ability to drive, get around the facilities independently, sit, stand or walk as necessary. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 12:00 p.m. to 8:00 p.m. Travel Travel to several hospital locations in NJ is expected for this position. Additional Eligibility Qualifications None required for this position. Other Duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Transparency: The above reflects the anticipated base salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills, and professional experience. In addition to base salary, this position may be eligible for clinical certification pay and/or shift differentials. An AAEO Employer

At HouseCalls Home Care, we're more than a Licensed Home Care Services Agency (LHCSA) - we're a mission-driven team dedicated to providing compassionate, high-quality care that helps elderly and disabled individuals live with dignity and comfort at home. We're seeking a Bilingual (Spanish-speaking) Patient Care Coordinator to join our Brooklyn office. In this vital role, you'll serve as the bridge between patients, families, and providers, ensuring personalized care that truly makes a difference. Why You'll Love Working Here Competitive pay: $23-$26/hour (based on experience) Health, dental, vision, and life insurance 401(k) with employer match Paid Time Off & holidays Short- and long-term disability coverage Reserved parking Smaller caseloads for better work-life balance Supportive leadership and growth opportunities Make a meaningful impact every day as part of a culturally responsive, mission-driven team What You'll Do as a Patient Care Coordinator Serve as the main point of contact for patients and families Coordinate and tailor home care plans to meet patient needs Oversee scheduling, follow-ups, and in-home assessments Educate patients and caregivers on care routines Track progress and maintain accurate documentation Collaborate with providers, aides, and specialists Ensure compliance with agency and health regulations Provide empathetic, responsive support at every step What We're Looking For in a Patient Care Coordinator 1+ year of experience in care coordination, case management, or clinical support (home care preferred) Fluent in Spanish (required) Strong communication and organizational skills Proficient in Microsoft Office and EHR systems Ability to multitask in a fast-paced environment Empathetic, professional, and dedicated to patient-centered care Apply Today Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step in joining a mission-driven team. At HouseCalls Home Care, we value your skills, support your growth, and empower every Patient Care Coordinator to make a lasting difference every single day.

About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Office Location: New York City or Woodcliff Lake, NJ The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service. The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments. Essential Duties: Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals. Maintain and update scheduling tools and systems with accurate project and resource information. Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints. Monitor and track utilization, chargeability, and availability across the Advisory practice. Assist in preparing reports related to staffing, utilization, and other resource metrics. Support onboarding of new hires by assigning initial projects and integrating them into the staffing system. Partner with HR to align staffing with training, mentorship, and performance management. Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations. Contribute to process improvement initiatives related to resource management and operations efficiency. Qualifications: Bachelor's degree in Business Administration, Human Resources, or related field. 1+ years in resource management or staffing in a CPA or professional services firm preferred. Must be able to work in-office a minimum of 2-3 days per week. Experience with ProStaff scheduling software preferred. Ability to coordinate and follow up on multiple tasks in a timely and efficient manner. Strong interpersonal, written and verbal communication skills. Proficient in Microsoft Office applications, particularly Word and Excel. Adept at navigating and adapting to different interpersonal dynamics. Ability to work effectively both independently and as part of a team across all levels of the Firm. Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency. Excellent organizational skills and strong attention to detail. Ability to think creatively and propose effective alternative solutions. Capable of exercising discretion when handling confidential information. Exhibits a professional attitude and exercises sound judgment when handling confidential matters. Preferred Skills: Experience working in a public accounting or professional services firm. Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation). Familiarity with professional services KPIs such as utilization, realization, and leverage. Compensation & Benefits: The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-KE1 #LI-Hybrid

JOB TITLE FLSA STATUS SALARY PROGRAM MANAGER Coordinator of Intensive Case Management Non-Exempt $70,000-$72,900 Drop-In Center Assistant Director of Mental Health Services WORKDAYS [ X ] Monday [ X ] Tuesday [X ] Wednesday [ X] Thursday [X ] Friday [X ] Saturday [ X] Sunday 35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote FUNCTION The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed. TOP RESPONSIBILITIES Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables. Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs. Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to. Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs. Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings). Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff. Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable. EDUCATION REQUIREMENTS [ ] High School [ ] Vocational Training [ ] Undergraduate Degree [ X] Masters Degree MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred. SKILL REQUIREMENTS TGNCNB Competency Proficient communication and writing skills. Knowledge of psychosocial needs of LGBTQ/homeless population. Basic assessment and/or interviewing. Computer and technology, data entry and documentation. Familiarity with trauma informed care and harm reduction. PREFERRED QUALITIES Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply. Qualifications Must have LMSW. LCSW preferred.

Discover Better Health Careers with Rendr! Who We Are Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County. Why Join Rendr? Opportunities for professional growth and development. Competitive salary and benefits package. (Salary is based on previous experience and years of service.) Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities. Benefits We Offer: (eligibility based on hours with Rendr) Medical, Dental, and Vision Insurance 401k with Company Match Paid Time Off Paid Holidays/ Floating Holiday(s) Commuter Benefits Health Savings Account/ Flexible Spending Account/ Dependent Care Account Job Overview: Perform behavioral health assessments, and assist behavioral health care managers to develop & update behavioral health treatment plans Under the direction of LCSW, provide brief evidence-based behavioral interventions to patients in the registry as needed Manage and monitor care registry to tract treatment engagement and outcomes Coordinate care for patients in the interdisciplinary team including primary care providers, psychiatric consultants, and behavioral health counselors Coordinate supportive care with family, community organizations or other agencies as needed Maintain accurate records of care coordination activities in EMR system Attend case conferences, program meetings, and trainings as needed Requirements: Bachelor's degree in social work, psychology, mental health related majors 1+ years of experience in mental health clinic or community social services Strong communication and written skills Ability to work in fast paced environment Knowledge of and experience in EMR system. Bilingual English and Chinese (Mandarin or Cantonese) required Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to reviewing your application and exploring the possibility of you joining our team! JOB CODE: 1000897

Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans. Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations. Job Summary The Care Coordinator Supervisor will be responsible for the supervision of Care Coordinators operations within the Health Home Servicing Children (HHSC) division. The HHSC Care Coordinator Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HHSC Care Coordinator Supervisor conducts new hire training and continued training for all clinical staff. The HHSC Care Coordinator Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HHSC Care Coordinator Supervisor will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met. Responsibilities Provides guidance within the HHSC Department, particularly as it pertains to new processes and workflows which support program operations Promotes and facilitates a multidisciplinary approach, supporting HHSC coordinated care operations amongst disciplines. Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes. Practice and adhere to departmental and state guidelines in order to protect self, members, and organization. Supervising Crisis Calls and escalating when necessary. Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions Performs quarterly audits of Staff's chart documentation Works collaboratively with HHSC management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives Follows best practice and clinical standards and adheres to departmental and State guidelines. Performs all other duties or actions as required Qualifications Bachelor's degree in human services field (i.e., counseling, education, nursing, psychology, social work, etc.) MSW/MA/MS Master's Degree, preferred. LMSW, LCSW, LMHC, LMFT, RN preferred. Two years' experience working with Behavioral Health and/or Substance abuse required. Prior supervisory experience required. At least 3 years previous managed care experience. Ideally 2 years specific to Behavioral Health/Children Social Services. Knowledge of the Collaborative Care Model. Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease Experience user/reviewer of the HCS/MAPP systems for Health Home member status preferred Excellent written and oral communication skills required Ability to multi-task well while maintaining a positive “can do” attitude Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Job Summary: The Care Coordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions. Responsibilities Build and maintain relationship with patients Conduct face to face assessments for all patients to assess their medical and social needs Create a care plan in adherence with providers and caregivers Provide community resources to patients to ensure health and well being Promote timely access to appropriate care Increase utilization of preventative care Schedule appointments and transportation Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources Facilitate patient access to appropriate medical and specialty providers Educate and refer patient to community resources Keep detailed up to date documentation Qualifications 2-years experience in the Medical field Case Management or Care Coordinator experience preferred Bachelor's degree needed Associate's degree ok but must have experience in healthcare or social services Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each member. We are a community of individuals from diverse people who work together to actively foster a fair, equitable, inclusive environment where all employees receive an invitation to belong. Visit *************************** for more information about the Amida Care culture. We are actively seeking a highly motivated, innovative and experienced individual to join our team as the Care Coordinator - TGNB Health. Compensation will be commensurate with experience. Position Summary: This position requires experience in Transgender/Non-Binary (TGNB) clinical care and gender affirming surgery (GAS) and plays a key role in the coordination of Amida Care's TGNB clinical services, and care coordination for TGNB members, as well as serves as a resource for the community, Amida Care staff, community partners, and providers. Responsibilities Clinical leader for TGNB Care Coordination and TGNB Health. Participate in regularly scheduled ICT Meetings. Ensure Amida Care's Integrated Care Model is operationalized with team structure and the members' complex multidisciplinary service needs are met. Perform clinical oversight of case review, employing critical thinking skills and presenting cases to medical directors and other clinicians. Communicate with members to ensure they are receiving services and case in accordance with established clinical guidelines and the Plan's benefit package; review clinical documentation, including laboratory values, to ensure members are receiving appropriate care and implement strategies to address unmet needs as appropriate. Ensure completion of documented care coordination with the Amida Care Authorizes operation systems. Perform daily review of inpatient census to ensure members are receiving care and services in accordance with established clinical guidelines in the most appropriate care setting. Follow up with members and providers when a need is identified that will support improved health outcomes for behavioral and physical health. Provide direct services to members, including psychosocial reassessments, risk reduction activities, community outreach, and events targeting individuals of transgender experience living with HIV/AIDS as needed. Provide direct individual interventions including elements of case management and advocacy, referral and follow-up meetings in-person or by telephone. Engage members and providers when a need is identified that will support improved health outcomes for the behavioral and physical health of members of transgender experience. Provide education on gender affirming procedures, hormone treatment and risk reduction strategies. Participate in review of clinical documentation, claims/utilization data to ensure members are receiving appropriate care and implement strategies to address unmet needs as appropriate. Conduct needs assessments to determine appropriate referrals and support. As needed, conduct focus groups with members of transgender experience to increase quality of care and services delivered at Amida Care. Provide support to the member services call center as it is related to GIST needs. Attend continuing education seminars, staff in-services and stay current with relevant literature to maintain familiarity with trends in transgender services. Ensure member confidentiality and adheres to Confidentiality and Health Insurance Portability and Accountability Act (HIPPA) policies and regulations. Amida Care is Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms. We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do. EDUCATION REQUIRED Minimum Licensed Practical Nurse license required. EXPERIENCES AND/OR SKILLS REQUIRED One (1) year experience working with the transgender community, preferred. Knowledge of transgender surgical procedures, preferred. One (1) year experience with HIV/AIDS, medical, or chronic care preferred. Ability to communicate in Spanish for basic medical interactions, preferred. Strong knowledge of Microsoft Office (Access, Word and Excel). Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts. Demonstrate appropriate behaviors in accordance with the organization's vision, mission, and values.

JOB SCOPE The Operations Support Coordinator provides high-level administrative, operational, and data oversight support to the Health Home/Care Coordination program. This role is central to maintaining documentation integrity, billing accuracy, compliance readiness, and preparing for future Care Coordination/Health Home restructuring initiatives. ESSENTIAL FUNCTIONS Billing, Fiscal & Documentation Oversight • Perform detailed billing audits to verify accuracy and compliance with DOH and internal standards. • Assist with preparation of monthly and quarterly billing reports, reconciliations, and exception summaries. • Maintain audit-ready billing and service documentation. • Maintain, manage, distribute, and track wraparound funds and all related documentation. Data Management, Reporting & Analytics • Build and maintain spreadsheets, trackers, and dashboards for caseload status, enrollment activity, documentation timeliness, and program KPIs. • Prepare weekly and monthly reports for leadership using Excel formulas, pivot tables, and automated structures. • Maintain centralized data repositories supporting program evaluation and restructuring. • Develop internal data logs and performance dashboards for administrative accountability. Administrative Support • Provide administrative and documentation support for Care Coordination/Health Home restructuring initiatives. • Assist leadership with project tracking, documentation review, and action follow-up. • Prepare agendas, summaries, action lists, and supporting documentation. • Support development and rollout of improved workflows, forms, and compliance tools. • Provide direct administrative support to the Chief Administrative Officer (CAO) for tasks related to oversight, restructuring, and program evaluation. • Draft memos, internal communications, workflow documents, and templates. • Prepare presentations, summaries, and meeting packets for leadership. • Take meeting minutes and follow through on assigned tasks. • Coordinate scheduling, document preparation, and multi-department communication. Technology, Automation & Systems Support • Use Microsoft Office Suite (Excel, Outlook, Teams, Word) at an advanced administrative level. • Use SharePoint for record-keeping, organized file repositories, and workflow coordination. • Support implementation of automated administrative tools (automated reminders, workflow automation, digitized forms, data extraction tools). • Serve as an administrative resource for staff using new systems. Compliance, QA & Record Integrity • Conduct regular reviews of client records and documentation checklists. • Maintain secure files under HIPAA and DOH regulations. • Assist leadership in preparing documentation for audits, site reviews, and regulatory inspections. • Track corrective action follow-ups to ensure timely completion. Communication & Operational Coordination • Serve as administrative liaison between leadership, staff, billing, compliance, and other departments. • Coordinate staff communications and track outstanding follow-up items. • Maintain task logs, deadlines, and documentation requirements. • Provide in-person support to all team members who report to the UN office during scheduled or staggered visits, particularly when the Director and Assistant Director are at other locations. Qualifications EDUCATION AND EXPERIENCE • High School Diploma or equivalent required, Associate's degree or college level courses preferred. • Experience in a mental health or social service setting preferred. • Knowledge and experience of electronic health records preferred

Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed. Salary: Bachelors Level $50,000 Masters Level $55,000

Westchester County Health Home Care Coordinator Work Schedule: Monday through Friday - 8:30 AM to 4:30 PM (40 Hours Per Week) Payrate: $26.44 per hour Job Summary: The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well-being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services. Job Responsibilities: Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery. Collaborating with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with getting connected to appropriate community resources. Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support. Provide Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition. Provide screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition's service tools, along with individual advocacy, peer support, and systems navigation. Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy. Resources, Recovery from Mental Health Challenges (from a Psychiatric Rehabilitation perspective), Wellness & Whole Health (SAMHSA's Eight Dimensions of Wellness), Community Resources (across all domains of health, e.g.: physical, mental, substance use, socio-economic determinants of health), Trauma & Healing, Wellness Planning & Prevention (e.g. WRAP), Natural Supports (developing/maintaining). Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people's rights, lack of basic needs, and stigma & discrimination. Advocates for participants side-by-side to overcome identified barriers, making sure their voices are heard, and their decisions are understood and respected. Builds peer-to-peer connections/relationships based on mutuality (shared lived experiences), empathy, and hope for recovery/wellness (peers-as-proof). Assist Participants to identify & accomplish whole health goals related to the Eight Dimensions of Wellness (emotional, social, physical, environmental, financial, intellectual, occupational, spiritual). Directly connects participants to the services and supports they need through direct bridging/linking (as opposed to referrals only). Develops and maintains positive working relationships with other provider agencies and local housing providers (landlords) within the county and its surrounding environments. Documents all meaningful interactions with participants in electronic records software and maintains hard copies in participants' files daily for audit purposes. Responsible for submitting monthly reports on timely manner and attend related meetings. Align all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can and will recover Main Job Duties: INDIVIDUAL ADVOCACY: take action to represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness. PEER SUPPORT: conduct peer support sessions (one-to-one, groups) that promote possibilities for positive change, and ultimately help individuals to feel better. Learning materials will be provided when needed. SYSTEMS NAVIGATION: directly support, assist, and guide individuals as they access various resources in the community related to their health, wellness & overall quality of life. DATA ENTRY: Using Foothold Care Management regularly for documentation and billing requirements. WHOLE HEALTH & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients' needs, educating them on all community-based resources to help with needs (from a menu of internal & external services & supports), directly linking them to those resources, and working to ensure that they have quality, integrated care. CARE MANAGEMENT SERVICES: Questions about health care, managing stress, making & remembering appointments, medications, food, transportation, housing, health insurance, and other services as needed. OFFICE DUTIES: Maintain timely and accurate documentation, files, and databases; compile and submit program statistics and reports; and attend weekly supervisory meetings. Staff will also participate in mandatory professional development and training. May include other duties as they arise. Job Requirements & Qualifications: This position requires a thorough understanding of the process and the possibility of robust recovery for people diagnosed with psychiatric disabilities. People with personal experience as a recipient of mental health services and/or of personal recovery are preferred. Knowledge of ADA, mental health laws and systems, Social Security Programs, Work Incentives, Entitlement Programs, supported employment, Federal/state/local services, laws, and systems related to individuals with disabilities. Demonstrated ability to recognize the need for and facilitate connections between participants and services. Knowledge of local, statewide, and national disability-related issues and community dynamics. Excellent written and verbal presentation skills. Ability to obtain the NYS Peer Specialist Certification within 6 months of active employment. MUST HAVE A VALID AND CLEAN DRIVERS LICENSE. Educational and Experience Requirements: (1.) A Master's degree in one of the qualifying fields and one (1) year of experience; OR (2.) A Bachelor's degree in one of the qualifying fields and two (2) years of experience; OR (3.) A Bachelor's degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population or (4.) A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying Fields: include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. Experience shall consist of (1.) Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR (2.) Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing, and financial services). Reports to - Director of Care Coordination & Advocacy Services

Work Schedule: Part-Time, Saturday & Sunday, 3:00 p.m.-11:00 p.m. (Evening Shift) Part-Time, Saturday & Sunday, 11:00 p.m. - 7:00 a.m. (Overnight Shift) On-Call, Called to work on an as-needed basis Provide quality care to clients in our in-patient rehabilitation program. Responsibilities: Must be knowledgeable of the client's rights and ensure an atmosphere that allows for the privacy, dignity, and well-being of all clients in a safe, secure environment. Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psycho-social well-being. Knowledgeable of the individualized care plan for clients and provide support to the resident according to the care plan. Contribute to the care planning process by providing the Clinical Director other care planning staff with specific information and observations of the client's needs and preferences. Maintain the comfort, privacy, and dignity of each client in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment. Fully understand all aspects of the client's rights, including the right to be free of restraints and free of abuse. Responsible for promptly reporting to the Clinical Director incidents or evidence of resident abuse or violation of the client's rights. Complete records documenting care provided or other information in keeping with department policies. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. Tasks: Adhere to all documentation regulations including but not limited to the EHR System, OASAS, AWARDS, incident reporting, daily logs, progress notes, and medication logging. Assist in maintaining a safe, neat, and clean environment; report environmental deficiencies to the Clinical Director such as lighting or equipment problems. Observe clients for changes in medical condition or behavior and promptly report these changes to the Clinical Director and Associate Area Director. Monitor and document patient medication as related to the facility DEA license and regulations including taking vital signs (TPR), applying creams/ointments, collecting laboratory specimens. Change and wash linens on each assigned shift. Conduct and document rounds on each shift. Obtain food handler license within 30 days of written notification from Clinical Director. Perform various tasks assigned by the Clinical Director as needed. Qualifications Requirements and Qualifications: A high School diploma or equivalent, previous Nursing Assistant experience or Certification preferred . Skills needed include Proficient use of computer and software applications, moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations, empathetic stance, and communicative skills; auditory and visual skills; ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less Valid Drivers License Preferred

Benefits: Company parties Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Job description Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish. Duties Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction. Job Type: Full-time Pay: $23.00 - $26.00 per hour Medical Specialty: Orthopedics Surgery Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: Clifton, NJ 07011 (Required) Ability to Relocate: Clifton, NJ 07011: Relocate before starting work (Required) Work Location: In person

At HouseCalls Home Care, we're more than a Licensed Home Care Services Agency (LHCSA) - we're a mission-driven team committed to delivering compassionate, high-quality care that allows elderly and disabled individuals to live with dignity and comfort in their own homes. We are currently seeking a Patient Care Coordinator, with Chinese or Mandarin language skills preferred, to support our diverse patient population from our Brooklyn office. In this essential role, you'll serve as the connection between patients, families, and providers-helping ensure culturally responsive, personalized care. Why You'll Love Working Here Competitive pay: $23-$24/hour (based on experience) Health, dental, vision, and life insurance 401(k) with employer match Paid Time Off & holidays Short- and long-term disability coverage Reserved parking Smaller caseloads for better work-life balance Supportive leadership and opportunities for growth Make a meaningful impact as part of a culturally responsive, mission-driven team What You'll Do as a Patient Care Coordinator Serve as the primary point of contact for patients and families Coordinate and personalize home care plans based on patient needs Manage scheduling, follow-ups, and in-home assessments Educate patients and caregivers on care routines and services Track patient progress and maintain accurate documentation Collaborate with providers, aides, and specialists Ensure compliance with agency policies and health regulations Provide empathetic, culturally sensitive support throughout the care process What We're Looking For 1+ year of experience in care coordination, case management, or clinical support (home care preferred) Chinese or Mandarin speaking preferred Strong communication and organizational skills Proficiency in Microsoft Office and EHR systems Ability to multitask in a fast-paced environment Empathetic, professional, and committed to patient-centered care Apply Today Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step toward joining a mission-driven organization. At HouseCalls Home Care, we value diversity, support your growth, and empower every team member to make a lasting difference-every single day.

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Position Title: HARP Clinical Care Coordinator Job Summary: The HARP Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being. Under the supervision of the HARP Care Coordination Supervisor, the Health and Recovery Plan (HARP) Care Coordinator will manage care for adults with significant behavioral health needs. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream Managed Care Organizations (MCOs), qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan. Responsibilities Gather information for intake, assessment, and reassessments. Provide care management and support to a caseload through the coordination of medical, mental health, HCBS and substance use services. Conduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations. Collaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement. Ensure entitlements, insurance, and benefits are in place and maintained. Develop service plans and resolve barriers to effective service utilization. Monitor member's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact. Attend and prepare for Interdisciplinary Care Team meetings which will feature newly enrolled, frequently admitted, high utilizing at risk members. Accompany members to/from any appointments when needed. Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in EMR system, and other applicable software programs, are compliant with professional standards and regulatory guidelines. Educate members on health-related conditions and support members in addressing gaps in health care through connection to direct care providers, resources and medications, as appropriate to members conditions. Assist in crisis intervention and provide or refer to crisis services. Extensive fieldwork required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary. Ensure that members follow-up with aftercare discharge (i.e. fill prescriptions, make appointments). Assists with maintaining quality, preparing for audit revies, and quality improvement projects. Attend regularly supervision, staff meetings and relevant training as required. Qualifications Bachelor's Degree Required in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered. For bachelor's level candidates, two (2) years OR for master's level candidates, one (1) year of related experience working with individuals with severe mental illness. Ability and willingness to regularly travel with members, in some instances to many locations using various modes of reliable and safe transportation. You must have excellent interpersonal and time management skills. Proficiency in email and documentation on electronic platforms. Comfortable with fieldwork and navigating social services systems. Working knowledge of NY State Health Home System and Plan of Care process. Case Management Experience within the Integrated Collaborative Care Model Approach. Previous history of conducting discharge planning and providing direct education around medical conditions. Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred. Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis. Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease. Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment. Computer literacy: Proficiency with Word and Excel. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload. Responsibilities Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients. · Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred. · Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive. · Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided. · Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees. · Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office. · Available for evening and weekend telephone crisis intervention and coverage for other staff as needed. · If bilingual, translate for non-English speaking clients. Additional duties as assigned. Qualifications Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR · Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH. · Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness. · Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served. · Ability to work collaboratively with other professionals. · Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required. · Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities. $25.00-$27.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans. Essen health is committed to delivering quality care coordination for all patients. Through that end, Essen Health, recently received designation as ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Furthermore, Essen has won several awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize its technology innovations. Job Summary Reports to: Care Coordinator Supervisor for HH+ AOT (Hybrid) The AOT care coordinator liaises between the court system, medical system and the community and is responsible for case retention activities, while maintaining a caseload of 15-20 AOT members. The incumbent partners with the members to become involved in all aspects of their care. The care coordinator delivers quality services to ensure compliance and adherence. The care coordinator meets with the members on a weekly basis at their residence, medical appointments and or in the community to address specific care plan goals, which include but not limited to addressing medical and psychiatric , behavioral health needs associated to the designatedcourt ordered treatment plan. Responsibilities In partnership with care team and staff from the Office of Assisted Outpatient Treatment, the AOT Care Coordinator: Maintains a caseload of 15-20 AOT members and performs weekly in-person visits with assigned members. As mandates, in-person visits must be performed at the members' residences or in the community at a convenient location. Performs essential transitional care coordination services, including pre-release contacts, day-of-release warm handoffs, assessments and service planning, and assists with entitlements, housing, vocational rehabilitation, life skills, and reintegration services. Connects members to community support services and outpatient health services, including mental health, substance use, behavioral health, harm reduction and medical services. Leads and advocates for the member during crisis response, case conference and IDT meetings, when applicable. Documents all encounters and interventions timely and completes initial assessments, reassessments, service care plans, progress notes (using DAP format), and discharge plans. Completes all mandated reports in the Health Home Reporting System (FCM) and the Assisted Outpatient Treatment (AOT) portal. Attends compulsory training, related to prison re-entry, harm reduction, overdose prevention and behavioral health/criminal justice. Maintains ongoing communication and partnership with DOCCS/Parole, the Department of Homeless Services (DHS), and the Office of Mental Health (OMH). Provides care coordination services from strength-based, recovery-oriented, trauma-informed, and culturally appropriate approaches. Performs other duties as requested by immediate supervisor. Salary: $48,000-$50,000 Qualifications Bachelor's degree in social services, Human services and Social Sciences or, master's degree in social work with license to practice in New York State. At least six years in the provision of community-based social and case management services. At least two years of experience in a professional environment providing care coordination or clinically based interventions to individuals involved in the criminal justice systems. At least two years in providing direct services to people who are seriously mentally ill, intellectually disabled or chemically dependent. Knowledge of community resources for individuals with serious mental illness, developmental disabilities, or alcoholism or substance abuse. Professional experience in navigating services for homeless and substance use populations with medically and psychiatrically complex needs. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.