Ambulatory care coordinator jobs in Pawtucket, RI

Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as a productive member of a team. Compensation and Benefits: Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Medical benefits per company policy 401k plan per company policy Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.

Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent. Provide training, supervision, and support to the Intensive Care Coordinators Carry a caseload and provide direct service to families as needed Provide coverage to families when an assigned ICC is out or away. Participate in System of Care committee Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support. Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities Monitor services, authorizations, and ensure staff compliance with policy and program procedures. Act as a covering supervisor for after-hours on-call staff support if needed Participate in marketing and outreach to promote the program and network in the community Update the online behavioral health provider capacity portal for ICC referrals. Perform other duties as require Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Full-time Description WHO WE ARE… Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. For more information visit our website: *************************** WHO WE ARE LOOKING FOR… Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. WHAT WE OFFER… Excellent Health and Dental Insurance. Vacation, Sick and Personal time accrued biweekly. Up to 11 Paid Holidays. Retirement program through Mutual of America. Additional supplemental insurance programs. Tuition reimbursement. Mileage reimbursement. Employer paid life insurance. Flexible spending account (FSA) and dependent care (DCA) spending accounts. WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) … We are seeking an experienced Care Coordinator who will be responsible for actively engaging and collaborating with clients to reduce barriers to achieving positive outcomes in critical areas of life through comprehensive care coordination. This support service is complementary and integrated to the client's current NMH care service team. This is a grant funded position. Main Duties and Responsibilities: Participate in daily team meetings to review client's care coordination needs, follow-ups, and referrals. Outreach clients by phone/email/text to assist with care coordination needs as they pertain to the client's recovery goals with plans to overcome potential obstacles. Provide support with understanding medications and health system navigation, and find solutions to challenges such as transportation, referrals, warm-hand offs, and/or communication with other external partners. Communicate with client families and support members as part of the client's recovery plan. Participate in individual and/or group supervision for professional development to support the skills required for this role. Requirements WHAT WE EXPECT OF YOU… Minimum of 1-2 years of experience in the Human Services field. High School Diploma or equivalent required. Associate Degree in a related Human Services field preferred. Exceptional verbal and writing skills with the ability to communicate with audiences across all levels. Self-motivated and independent, with the ability to prioritize work to meet deadlines. Valid Driver's License with reliable transportation to travel to our facilities throughout the area. APPLY NOW Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources: Human Resources Newport Mental Health 42 Valley Road Middletown, RI 02842 Tel: ************ Fax: ************ Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Salary Description $23 - $25/hour

Job Details Warwick, RI $24.00 Description CARE COORDINATOR COMMUNITY SUPPORT PROGRAM FULL TIME - NON EXEMPT Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community. General Summary: Care Coordinator provides support to Thrive clients, in collaboration with the Access (Intake), Outreach or treatment teams throughout the agency, to alleviate mental health and/or substance use distress and eliminate access barriers to treatment and provide needed resources for all clients served. As the agency social determinants of health (SDOH) ambassador, the Care Coordinator works to eliminate the environmental factors that have a major impact on each client's health, well-being, and quality of life. These factors could include access to healthy food, physical activity opportunities, appropriate clothing, safe housing, heating/utility assistance, employment/education, childcare, and transportation. At Thrive, each client's physical health care and mental health are considered equally important for wellbeing and living a healthy lifestyle. The Care Coordinator is responsible for ensuring that each client receives the proper referrals and appointments for primary care, specialists, dentists and other healthcare providers as identified in the SDOH/needs assessment. This position is primarily office based and has administrative responsibility for outreaching, coordinating and tracking follow up of client's access to these needed supports as part of their recovery plan for mental health and or substance use recovery. The care coordinator carries a caseload that enables consistently meeting CCBHC program requirements, collaborates with other Thrive providers and community providers as well as outside agencies; adheres to agency, state, federal, and licensing board guidelines regarding ethical practices, billing, and documentation. Schedule: Mon-Fri, First Shift Location: Warwick, RI Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway. Essential Responsibilities: In collaboration with the Access, Outreach or treatment teams, outreaches internal and external providers and specialists, community resources and other social service agencies to coordinate a client's physical health care needs, their SDOH needs and other barriers as identified in the SDOH/needs assessment. The Care Coordinator will continue to address each need identified, working in collaboration with the assigned case manager and can move between Thrive programs to meet the needs of each client. Tracks in the EHR when referrals are made, if appointments are kept, and if need is resolved. Troubleshoots when needs are not met and works to meet all needs identified in the SDOH/needs assessment. Assists Thrive case managers, benefits specialists and housing support specialists to provide client with support and guidance when completing necessary paperwork including registration forms, releases of information, screenings, providing necessary referrals and follow up, organizing transportation and other needs identified by the Access, Outreach or treatment teams. Assists clients with gathering necessary personal identifying information to complete paperwork or applications for resource eligibility. Enters all necessary information in the client record such as progress notes, billing information and data in a timely manner and in accordance with Thrive standards. Researches and stays updated on additional resources and supports available that will assist Thrive clients and shares new resources with colleagues. Through outreach and networking, establishes on-going relationships with community providers, agencies, resources, and advocacy groups to collaborate, build health equity and establish care coordination relationships that will benefit Thrive clients. Assist Case Manager with creating client education materials as identified. Carry and enliven a positive Thrive image consistent with Thrive's Guiding Principles and professional code of ethics. Qualifications Education, Experience and Competencies: High School diploma or GED required. Associate degree in psychology, social work or a human services related field or equivalent experience such as from taking classes to become a certified peer recovery specialist, community health worker or enrolled in a case management certification program, preferred. Minimum of one-year work experience in the behavioral health field or related social service field, preferred. Excellent oral and written communication and coordination skills. Must be detailed oriented and have a passion, patience and persistence to help others. Must be able to multitask and work independently. Experience with using a computer and familiarity with an electronic health record. Certifications, Licenses Requirements: Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position. EEO/VET/LGBTQ+ Employer Benefits: 3 weeks' vacation to start, increases to 4 weeks after 2 years of employment 10 sick days per year 1 Float day Birthday off 11 paid holidays Paid lunch Low-deductible medical insurance plan Dental insurance as low as $0/month Vision Insurance Company-paid life insurance worth 2x your annual salary + Long Term Disability 401k with 2% company match Optional Aflac, additional life insurance, and pet insurance Employee Assistance Program Employee referral bonuses All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility. Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development. Supervision: CARE COORDINATOR reports directly to the assigned Program Supervisor and will be supervised according to Thrive Behavioral Health Supervision Policy.

MCCN Care Coordinator 40hrs per week (Hybrid - Remote flexibility when not working in the field) General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports. This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur. Responsibilities: Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services. Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment. Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment. Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process. Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible. Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs. Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee. Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval. Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan. Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care. Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan. Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings. Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting. Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable. Qualifications: BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience. Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred. Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues. Ability to use Electronic Health Records (EHR) Systems to document and coordinate services. Must be able to perform each essential duty satisfactorily. Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing. Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills. Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. Commitment to MCCN values and mission. Ability to travel on a regular basis; Must have valid driver's license and access to an automobile. Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred. Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc. Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Knowledge regarding psychiatric rehab and understanding of recovery model. Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. Must be able to perform each essential duty satisfactorily. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members. Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.

Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. Offer focused, short-term services to help members achieve their goals within 3-6 months. Meet individuals receiving support in community-based settings. Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. Participate in integrated team meetings to ensure effective communication among team involved in individual's care. Follow the individual across the continuum of care for the purposes of care coordination. Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. Identify community resources and develop natural supports. Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. Attend and actively participate in supervision, teaming, and clinical rounds with medical team. Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. Complete all required documentation in a timely manner. Qualifications BSW degree or BA in related field from an accredited college/university. Two years of experience working within an outpatient, crisis, and medical settings. Ability to use an Electronic Health Record to document medically necessary clinical services. Must be able to perform each essential duty satisfactorily. Ability to communicate effectively verbally and in writing. Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Excellent Opportunity to join a fast paced and growing family owned home care agency! Guardian Angel Senior Services is a family owned home care company that has been serving the residents of MA and NH for 21 years. Our mission is to to provide home care service with love; to enhance the quality of your living through our attentive yet subtle style of care; to maintain your dignity and your independence while serving your needs with honor and integrity. We are looking for a Hiring Coordinator to join our team in our Plymouth location to help us hire compassionate caregivers! Schedule: M-F 8:30am-5pm Employment Type: Full Time, Exempt The primary function of the Hiring Coordinator is to create and manage employment ads, screen & interview candidates, complete background checks and orient new staff. Applicants should be high energy with a desire to succeed and contribute to the growth of the company. Responsibilities include, but are not limited to: *Reach weekly hiring goals *Applicant Outreach * Ad management and sourcing through other mediums such as job fairs *Interviewing and orienting *Onboarding including Data Entry of newly hired caregivers *Communicate effectively with the Scheduling team to determine needs and priorities What we offer: employee discount program 401(k) with employer match accrued sick time and PTO bonus programs health insurance opportunities for growth!! APPLY TODAY TO LEARN MORE! Candidates for this position should be tech savvy with social media, employment sites, outgoing, personable and possess good verbal and written communication skills. Previous recruitment experience preferred or related work history. Home Care background is a plus. Compensation is $22-$25/hourly with 40 hours Monday-Friday. *** Position requires heavy phone and computer follow up and use*** Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: * Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. * Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. * Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. * Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree is required. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: * Commitment to providing health care to families in a medically underserved community. * Willingness to be flexible in the development of new methods of health service delivery. * Ability to deal with sensitive information in a highly confidential manner. * Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. * Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. * Bilingual in English and another language appropriate to the health center's patient population required. * Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. * Awareness of resources available within the health center to accommodate the needs of patients. * Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. * Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager Monday- Friday; 8:30am -5:00pm

Care Coordinator Needham, MA | Full-Time Griswold Home Care - Needham Office Be the Heart of Compassionate Care in Your Community At Griswold Home Care in Needham, MA, we're searching for a Care Coordinator who will be the first warm and welcoming voice families, caregivers, and partners hear when they reach out. You'll play a crucial role in connecting people to trusted home care services that empower seniors and individuals with disabilities to live independently and safely. If you're a detail-oriented, empathetic communicator who thrives on helping others, this is your opportunity to make a meaningful difference every day. What You'll Do Serve as the primary point of contact for incoming calls, emails, and texts-responding promptly and professionally to families, caregivers, job seekers, and referral partners. Assist families in coordinating personalized home care plans tailored to seniors and individuals with disabilities. Match caregivers to clients based on needs and compatibility, fostering successful, lasting relationships. Schedule caregiver shifts and quickly fill urgent or last-minute openings to ensure continuous care. Conduct caregiver interviews, background checks, and onboarding, maintaining thorough and compliant records. Collaborate with your team through a shared on-call rotation to provide reliable, ongoing care coverage. Who You Are A warm, friendly, and calm communicator who excels in phone, email, and text interactions. Highly organized with strong attention to detail and the ability to multitask effectively in a fast-paced environment. A team player who values collaboration and a supportive workplace culture. Possess a high school diploma or GED (college or healthcare experience is a plus). Comfortable using Microsoft Office (Word, Excel, Outlook). Experience in caregiving, staffing, or customer service is advantageous but not required. What We Offer Competitive salary with opportunities for growth and advancement. Health insurance options to keep you and your family covered. 401(k) plan with potential employer match to help secure your future. Paid Time Off and Paid Medical Family Leave for work-life balance. A supportive, team-oriented environment where your contributions truly matter. The chance to make a meaningful impact by connecting people to life-changing care. About Griswold Home Care - Needham We empower seniors and individuals with disabilities to live independently in their own homes. Our Needham office supports clients, families, and caregivers with compassionate, professional, and reliable service-making a positive difference in the community every day. Ready to be the first connection and ongoing support for trusted care? Apply today and join our team!

Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up. This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy. If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you. What You'll Do: * Be the warm and welcoming face of the studio from the moment a patient arrives * Own the full check-in and check-out process with professionalism and kindness * Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination * Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward * Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions * Use sound judgment and Tend tools to resolve patient concerns in real time * Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience * Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals * Keep patient information organized and updated, helping the team stay one step ahead * Coordinate referrals and follow-ups with other Tend studios or specialists * Maintain a tidy, safe, and compliant studio environment * Support studio goals by preparing for upcoming schedules and case completions * Respond to inquiries with accuracy and warmth - no matter how big or small the question * Contribute to a team culture that's positive, respectful, and always patient-first What You Have: * 1-2 years of experience in healthcare (dental experience strongly preferred) * Comfortable discussing procedures, timelines, and insurance coverage with patients * Confident in presenting treatment plans and securing case acceptance * Experience with Dentrix or similar dental software is a plus * Knowledge of insurance claims, benefits coordination, and billing practices * Highly organized, detail-oriented, and polished in presentation * A calm, clear communicator - both written and verbal * Team-oriented, adaptable, and thrives in a fast-paced environment * Self-starter with a strong sense of ownership and follow-through * Passion for delivering thoughtful, human-centered service What We Offer: * Compensation: Competitive pay and opportunity to grow * Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums * Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included * Financial Benefits: 401(k) with company match, HSA/FSA options * Paid Time Off: Generous PTO that grows with your tenure + paid holidays * Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection * Resources: Access to our Employee Assistance Program and additional discounts Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.

Omama Home Healthcare provides Personal Care, Transportation Services, Skilled Nursing Services that improves clients' activities on daily living. We are currently searching for a receptionist to join our team. Skills: Home Health Agency seeks organized, efficient and compassionate individual with knowledge of Home Health Care. An ideal candidate will have optimistic and outgoing personality, excellent organization and multitasking skills, as well as excellent communication and interpersonal skills. Must be confident, organized, and enthusiastic. Must have the ability to establish rapport with medical professionals and our clients. Must be able to work well in an independent environment. Must have excellent communication skills. Must be comfortable with computers and have ability to learn and operate scheduling and training software systems. Must be a great problem-solver, be able to work under time-pressure and multi-task while remaining composed. Must enjoy speaking on the phone, be interested in learning clients' unique needs, and show compassion/empathy for the clients and caregivers. Must support in hiring and scheduling for interviews. Must be able to do all employee and client Schedules as well weekend on call Preferred Bi-lingual English and Spanish Minimum education required: High school diploma GED Equivalent Benefits: Paid time off 401k Health/Dental short Time Disability Position is Salary.

UCFS is looking for candidates who are passionate about making a difference in the lives of others! We are currently seeking a full-time (40hr) Care Coordinator-Medical Home Program (MHP) who will be responsible for providing support services to individuals and families seeking assistance coordinating and accessing health care services, public insurance programs, community resources, and support services by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outreach and engagement to client upon referral to the program Perform client and family needs assessments and financial screenings Provide a broad range of supports such as care coordination, care plan development, assistance navigating insurance and health care systems and advocacy in insurance and education related issues Participate in case reviews and supervision Maintain familiarity with community resources and collaborate with other agencies such as DCF and other community based supports that are involved with the family Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to helping individuals, couples, and families, we encourage you to apply for this exciting opportunity. Requirements Associates Degree in Human Services, Social Work or similar field plus 1 - 3 years related social services experience, Bachelor's degree preferred Experience working with children and families preferred Ability to provide a strength based, client centered approach to the delivery of service UCFS offers a comprehensive benefits package including Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable law.

UCFS is looking for candidates who are passionate about making a difference in the lives of others! We are currently seeking a full-time (40hr) Care Coordinator-Medical Home Program (MHP) who will be responsible for providing support services to individuals and families seeking assistance coordinating and accessing health care services, public insurance programs, community resources, and support services by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide outreach and engagement to client upon referral to the program * Perform client and family needs assessments and financial screenings * Provide a broad range of supports such as care coordination, care plan development, assistance navigating insurance and health care systems and advocacy in insurance and education related issues * Participate in case reviews and supervision * Maintain familiarity with community resources and collaborate with other agencies such as DCF and other community based supports that are involved with the family Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to helping individuals, couples, and families, we encourage you to apply for this exciting opportunity. Requirements * Associates Degree in Human Services, Social Work or similar field plus 1 - 3 years related social services experience, Bachelor's degree preferred * Experience working with children and families preferred * Ability to provide a strength based, client centered approach to the delivery of service UCFS offers a comprehensive benefits package including * Flexible schedules * Competitive salaries * Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year * Medical, dental and vision insurance * 401(k) plan with 6% employer contribution * Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable law.

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team. The Opportunity: Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do: Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience Manage the schedule of daily appointments and walk-ins Take and make calls and communicate via email to other Vet Practices and clients as necessary Keep our common areas clean and well stocked Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed Perform other duties as assigned by your team leaders You Have: At least 1 year of experience in customer service, hospitality, or client facing receptionist positions Experience in the veterinary industry preferred Excellent written and verbal communication skills High attention to detail and ability to multitask with accuracy and efficiency A high comfort level typing and utilizing multiple computer systems Prior experience in veterinary practices or animal care is a plus We Offer: Competitive Pay | $17-$22/hr | Based on Experience Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners Team-Based Profit Sharing Strong Team Culture Discount on In-Clinic Services for Pets Flexible Scheduling Models with scheduled released at least a month in advance Paid Parental Leave Commuter Benefits 401(k) contribution with partial employer match Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our . Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our team and make a difference in the lives of seniors! Schedule: M-F 8am-5pm Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off

Care Coordinator Shrewsbury, MA | Full-Time Griswold Home Care - Shrewsbury Office Be the First Connection-and Trusted Support-for Families in Need Griswold Home for Worcester County is seeking a compassionate and organized Care Coordinator to be the welcoming first voice for families, caregivers, and referral partners reaching out for help. Whether by phone, email, or text, you'll provide a warm, professional, and responsive experience that embodies our mission to deliver caring, dependable home care. As a Care Coordinator, you won't just answer calls-you'll guide families and caregivers through every step of their home care journey. From initial inquiries to ongoing scheduling and coordination, you'll ensure every connection runs smoothly with empathy, professionalism, and efficiency. What You'll Do Respond promptly and thoughtfully to all incoming calls, emails, and texts with care and urgency Serve as the primary point of contact for clients, families, caregivers, job seekers, and referral partners Assist families in coordinating personalized home care services for seniors and individuals with disabilities Match caregivers to clients based on needs and compatibility to build strong, lasting relationships Manage caregiver scheduling, including filling urgent or last-minute shifts to ensure uninterrupted care Conduct caregiver interviews, perform background checks, and support onboarding processes Maintain accurate, organized, and compliant employee records Participate in a shared on-call rotation to provide ongoing care coverage and support Who You Are A warm, calm, and professional communicator via phone, email, and text Highly organized, detail-oriented, and comfortable managing multiple priorities A collaborative team player who thrives in a fast-paced, supportive office environment Holder of a high school diploma or GED (college or healthcare experience is a plus) Proficient with Microsoft Office (Word, Excel, Outlook) Experience in caregiving, staffing, or customer service is preferred but not required What We Offer Competitive pay with opportunities for professional growth Comprehensive health insurance options 401(k) plan with potential employer match Paid Time Off and Paid Medical Family Leave A team-focused, supportive culture where your contributions matter A rewarding role that connects people to life-changing care About Griswold Home Care - Worcester County We empower seniors and individuals with disabilities to live safely and independently at home. Our Shrewsbury office team supports clients, families, and caregivers with compassionate, professional, and reliable service-ensuring every interaction reflects our commitment to care and respect. Ready to be the first connection-and ongoing support-for trusted care? Apply today and join our dedicated team!

Job Description Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up. This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy. If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you. What You'll Do: Be the warm and welcoming face of the studio from the moment a patient arrives Own the full check-in and check-out process with professionalism and kindness Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions Use sound judgment and Tend tools to resolve patient concerns in real time Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals Keep patient information organized and updated, helping the team stay one step ahead Coordinate referrals and follow-ups with other Tend studios or specialists Maintain a tidy, safe, and compliant studio environment Support studio goals by preparing for upcoming schedules and case completions Respond to inquiries with accuracy and warmth - no matter how big or small the question Contribute to a team culture that's positive, respectful, and always patient-first What You Have: 1-2 years of experience in healthcare (dental experience strongly preferred) Comfortable discussing procedures, timelines, and insurance coverage with patients Confident in presenting treatment plans and securing case acceptance Experience with Dentrix or similar dental software is a plus Knowledge of insurance claims, benefits coordination, and billing practices Highly organized, detail-oriented, and polished in presentation A calm, clear communicator - both written and verbal Team-oriented, adaptable, and thrives in a fast-paced environment Self-starter with a strong sense of ownership and follow-through Passion for delivering thoughtful, human-centered service What We Offer: Compensation: Competitive pay and opportunity to grow Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included Financial Benefits: 401(k) with company match, HSA/FSA options Paid Time Off: Generous PTO that grows with your tenure + paid holidays Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection Resources: Access to our Employee Assistance Program and additional discounts Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day. Pay Range$20-$28 USD The Tend Difference The highest standard of care, anywhere. At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier - it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here - just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful - and surrounded by people who care. Tend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred! Submit your resume now for consideration or give our office a call at ************ Responsibilities 1. Schedule caregivers with clients and communicate changes and updates to all necessary parties. 2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. 3. Enter new Clients in Generations as needed. 4. Provide assistance to team members as needed and respond urgently to last minute call outs. 5. Coordinate communication with caregivers among team members. 6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules. 7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed 8. Act as liaison between clients, direct care workers and management. 9. Manage and grow assigned Client Accounts and participate in Quality Improvement. 10. Work with management to ensure compliance with all company policies and procedures. 11. Problem solving and direct escalated issues to management 12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. 13. Maintain and update employee attendance records as needed. 14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager. 15. Participate in On-call rotation. 16. Cover shifts with clients when needed. 17. Double check schedule accuracy for payroll and billing by deadlines. 18. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice