When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.This is a full time position, 40 hours per week.Coordinatescare for patients receiving treatment in a specialty service, including the evaluation, assessment, scheduling, consultation and treatment of patients in order to implement a seamless progression of care to meet the patient's needs.Job Description:Essential responsibilities including but not limited to: 1. Collaborates with physicians and other health care providers to coordinate the care for patients from referral/consultation to discharge /follow up. Assists with pre-authorization process.2. Serves as contact and facilitator to receive consults and patient information. Coordinates and ensures all patient scheduling including but not limited to consultation, diagnostic and treatment procedures.3. Gathers information for history and physical. Performs and documents evaluations and assessments of patient. Assists in ordering labs, x-rays, and diagnostic procedures.4. Works in collaboration with surgeons and physicians in educating the patients and their families in medical care. Assists in development of patient/family educational materials. Participates in patient rounds and case conferences.5. Updates clinical knowledge and skills through consultation, formal and informal education, and review of literature for self and clinical team. Provides leadership for process improvement related to the care of these patients.6. Makes and answers patient phone calls, both pre and post treatment/procedure, from patients referring providers, and outside facilities (hospitals, rehabilitation centers, physician offices).Required Qualifications:1. Associate's degree in Nursing required. Bachelor's degree in Nursing preferred.2. License Registered Nurse required., and Certificate 1 Basic Life Support required.3. 1-3 years related work experience required.4. American Heart Associate - Basic Life Support Certificate5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1. Prior experience in specialty service preferred.Competencies:1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.7. Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.Social/Environmental Requirements:1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.3. Potential exposure to adverse environmental conditionso Daily: Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens.4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department Sensory Requirements:Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity
$87k-113k yearly est. 6d ago
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Care Coordinator
Advocates 4.4
Ambulatory care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) CareCoordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of carecoordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 60d+ ago
Care Coordinator, Recovery Coach
Massachusetts Eye and Ear Infirmary 4.4
Ambulatory care coordinator job in Dover, NH
Site: Wentworth-Douglass Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
The carecoordinator/recovery coach will support the medication for addiction treatment office. We are looking for someone with a skillset/interest in working with corrections and women's health. This role will be directly supporting the recovery clinic which provides medication for alcohol and opioid disorder.
Job Summary
We are seeking a full-time, 40-hour carecoordinator/recovery coach to work onsite Monday through Friday from 8:00am to 5:00pm.
About the Role:
As a Recovery Coach, you'll provide non-clinical services which are centered on the primary goal of assisting patients with navigating recovery. This role is all about creating a connection-fostering trust, offering guidance, and helping individuals find and follow their own recovery pathways. You will play a part of the continuum of care in addiction recovery treatment services and assist patients with coordinating service needs to build and maintain a healthy recovery network as well as assisting with navigating clients into the appropriate level of care that matches their needs. You must have excellent problem-solving skills; the ability to work independently and as part of an interdisciplinary team; the ability to apply risk management and problem-solving techniques to clinical situations; the ability to thrive in a fast-paced, team-oriented environment as well as feel comfortable working with clients in crisis situations. Having basic knowledge and understanding of current version of DSM and psychiatric medications is a plus.
What You'll Do:
•Offer peer mentorship, advocacy, and recovery coaching
•Coordinatecare and connect clients with appropriate services and resources
•Help clients build coping skills, self-determination, and personal empowerment
•Work collaboratively with a multidisciplinary care team
•Create a judgment-free, safe, and supportive environment
Qualifications
What We're Looking For:
Education: High School Diploma or Equivalent required; Bachelor's in Psychology preferred
Certification: CRSW (Certified Recovery Support Worker - NH) preferred
Experience:
At least 3 years working with individuals with substance use disorders
At least 2 years of sustained recovery experience
Additional Job Details (if applicable)
Skills:
Strong leadership and communication skills
Ability to build effective, empathetic relationships with clients and colleagues
A deep understanding of recovery principles and trauma-informed care
Remote Type
Onsite
Work Location
15 Old Rollinsford Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$20.58 - $29.40/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$20.6-29.4 hourly Auto-Apply 23d ago
Patient Care Coordinator-Glaucoma
Ophthalmic Consultants of Boston 3.4
Ambulatory care coordinator job in Plymouth, MA
Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient CareCoordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient CareCoordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Glaucoma and Comprehensive line.
Summary of Responsibilities:
The Patient CareCoordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient CareCoordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change.
Patient/MD/OD Communication:
· Provides excellent customer service.
· Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner.
· Documentation of patient communication in medical record.
· Problem solving as patient concerns or issues arise.
· Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate.
· Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers.
· Enters orders into Epic.
Phones/Scheduling:
· Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing.
o Calls from the main OCB line and from specialty service line-specific direct lines.
o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.)
· Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor.
· Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor.
· Responsible for maintaining a high level of scheduling accuracy.
· Make outgoing rescheduling calls.
· Manage and work the waitlist regularly and as openings in the schedule arise.
· Work on the recall reports and follow up as needed.
· Document no show appointments and handle patient follow up.
· Scheduling of MRI, CT, labs, pathology.
General Practice Administrative tasks:
· Faxes- receive and handle incoming faxes.
· Pathology- follow up on and document pathology results after provider review.
· Import paperwork as needed for all tasks.
· Process incoming patient referrals.
· Handle mail as needed.
· RX refills and PAs for RX refills for the specialty.
· Performs related job duties as required.
Education and Experience:
· At least one year of customer service and healthcare experience; at least three years for Patient CareCoordinator III.
· Bachelor's degree preferred.
· Experience using electronic medical records, specifically Epic preferred.
· Experience answering a high volume of patient calls.
· Strong verbal and written communication skills, as well as attention to detail.
· Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three.
· Advanced skill in multi-tasking and ability to prioritize functions based on business need.
· Ability to work with difficult people in challenging, sometimes stressful, situations.
Typical Physical Demands:
Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping, and stretching. Occasional lifting to forty pounds. Requires manual dexterity to operate a keyboard, copy machine, telephone, and other office equipment. Requires ability to communicate verbally, normal range of hearing and eyesight, and the ability to prepare and communicate appropriate reports. Requires ability to work under stressful conditions, work occasional irregular hours, and may involve contact with upset/irrational patients and family members.
Benefits Offered:
Health & Dental Insurance- starts1st Day of Employment
Paid time off and Paid Holidays
Health & Dependent Reimbursement Accounts
401(k) Plan with Company Contribution
Co. paid Life and LTD Insurance
Employee Discounts
$42k-50k yearly est. Auto-Apply 11d ago
Full Time, Patient Care Coordinator (Front Desk) - Sexual and Reproductive Health
Healthq
Ambulatory care coordinator job in Beverly, MA
Full-time Description
About HealthQ: Established in 1971, HealthQ is a non-profit organization providing sexual and reproductive health. HealthQ's mission is to provide exceptional reproductive and sexual health care to all who need it without judgment and without barriers. With convenient locations on Massachusetts' North Shore and Merrimack Valley, we provide birth control, abortion care, gender-affirming care, STI testing and treatment, HIV testing and referral, and other preventive health services.
Role Summary: HealthQ is currently looking for a full-time Patient CareCoordinator (Front Desk) to participate in a team approach to provide administrative support to our health centers, ensuring efficient operations and quality care to our patients. This position will support health center operations by being responsible for patient check-in and check-out, collecting money at time of service, and registering of patients. This position requires an understanding of and commitment to quality healthcare and excellence in customer service.
Responsibilities:
Greet patients in a courteous, respectful, caring manner.
Responsible for patient check-in and check-out, collecting money at time of service, and registering of patients.
Collect copays and unpaid balance amounts and set up payment plans
Inform patients about the availability of discounts based on income and MA Department of Public Health coverage in specific situations
Assist patients in completing the Application for Discounted Care.
Answer incoming calls and text messages for three health centers and triage appropriately.
Obtain and document patient and appointment information in the electronic health record system (athenahealth).
Communicate effectively and sensitively to patients from a wide range of backgrounds and ages.
Maintain confidentiality and exercise sensitivity and a non-judgmental manner in dealing with sexuality and sensitive issues with clients.
Encourage collection of feedback from patients via completion of patient satisfaction surveys.
Enter referrals as received.
Contact patients on upcoming schedule lists daily to reduce no-shows.
Conduct verification of insurance benefits and document insurance coverage accordingly.
Assist patients with HMO plans in obtaining referrals.
Act as a liaison between patients and financial assistance funds (abortion, gender-affirming, etc.); notify the finance department of pledges as confirmed.
Requirements
Skills:
At least two (2) years of experience in customer service and/or health and human services experience.
High School Diploma or the equivalent in education and closely related work experience.
Bi-lingual in English and Spanish, preferred.
Abilities:
Dedication to and have passion for reproductive health, and the achievement of reproductive justice and health equity.
Excellent verbal and written communication and active listening skills including the ability to communicate effectively with diverse audiences.
Other important details:
This position is for 37.5 hours per week. The schedule for this position is Mon/Tues from 11:30 am - 7:30 pm and Wed/Thurs/Fri from 8:30 am - 4:30 pm.
HealthQ is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply!
Benefits:
Health insurance (75% employer paid)
Dental and vision insurance
Vacation (2 weeks) and sick (2 weeks) time
Retirement plan (3% match after 1 year)
Self-care benefit reimbursement
Education reimbursement and more!
Salary Description $19.67 - 23.60 per hour
$19.7-23.6 hourly 32d ago
MDS Coordinator - Registered Nurse - Woonsocket, RI 02895
Private Practice 4.2
Ambulatory care coordinator job in Woonsocket, RI
Title: MDS Coordinator - Registered Nurse Full Time or Part Time MDS Coordinator - Registered Nurse Opening! We are looking for a Full Time or Part Time MDS Coordinator - Registered Nurse to join our outstanding team in Woonsocket, RI.
We are looking for a Full Time or Part Time MDS Coordinator - Registered Nurse that is a Team Player, Passionate, Goal Oriented and willing to do what it takes to help our patients!
We are a Private Sub-Acute / Long Term Care Facility.
We treat Adult patients.
Great staff!
We are looking for Full Time or Part Time !
We are flexible!
Monday - Friday: 8am - 5pm
No Weekends!
No On-Call!
We Pay: $50 - $55 per hour! + Full Benefits!
Our Requirements are:
Rhode Island Licensed Registered Nurse.
Previous experience working as a MDS Coordinator is required.
Previous experience in Sub-Acute or LTC is required.
No Recent Graduates please.
Apply with a copy of your resume or CV.
CA-6138-1-MDS
$50-55 hourly 25d ago
Home Care Scheduling Coordinator
Guardian Angel Senior Services 3.7
Ambulatory care coordinator job in Lynnfield, MA
Job description
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Powered by JazzHR
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$34k-45k yearly est. 7d ago
Patient Care Coordinator
Endodontic Practice
Ambulatory care coordinator job in Peabody, MA
Join Our Star Endodontic Team at North Shore Endodontics!
North Shore Endodontics
is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient CareCoordinator for our Peabody location to join our front desk staff. (This position will also help out at our Beverly location once a week.) If you have a passion for patient care and the dental field, we want to hear from you!
Highlights of Patient CareCoordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patient care
**This is a full-time dental assistant position with a schedule of: Mon-Fri 7am to 5pm.
This position will work at our Beverly location once a week as well.
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
Patient CareCoordinator Qualifications:
Dental Patient CareCoordinator / Medical front desk or administrative experience is
preferred, but not required.
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFM
Qualifications
$19k-48k yearly est. 17d ago
Registered Nurse (RN) Home Care Coordinator
Titan Placement Group
Ambulatory care coordinator job in Lowell, MA
The Company Our client is dedicated to helping older adults maintain their independence by supporting them in living safely and comfortably in their own homes and communities for as long as possible-minimizing hospitalizations and nursing facility stays. Our client is a growing healthcare organization offering comprehensive benefits, generous paid time off, and a strong commitment to work-life balance.
The Position
The RN Home CareCoordinator is needed in Lowell, MA. They are an integral member of the interdisciplinary healthcare team, participating in the planning, implementation, and evaluation of individualized care plans. This position focuses on assessing participants' needs for home care services, coordinating and authorizing care, and monitoring the delivery of high-quality home-based services.
Salary and Benefits
Salary Range: $93,000-$99,000 annually
Health Insurance: Employer pays 75% of premium
Vision and Dental Insurance
26 Days Combined Paid Time Off:
15 Vacation Days
10 Sick Days
1 Personal Day
13 Paid Holidays
Mileage Reimbursement
403B Retirement Plan
Long and Short Term Disability
Life Insurance
Flexible Spending Account Plans
Legal Assistance
3 Days of Continuing Education (CME) with $3,000 Reimbursement
Reimbursement for Licensing Renewal
Work-Life Balance Support: Comprehensive wellness programs and employee assistance resources
Additional Perks: Employee discounts, wellness incentives, and opportunities for professional growth
Responsibilities
Frequent local travel required
Review OT home care assessments to determine the need for home visits
Conduct and schedule monthly home care rounds; meet with contracted vendors as indicated
Conduct annual and semi-annual nursing assessments for long-term care participants
Collaborate weekly with the OT to review needs for home care services and assist nursing teams with authorizations
Provide home visits as needed to triage changes in medical, cognitive, or functional status
Revise or modify care plans to meet participant needs and support care planning discussions
Complete home care authorization forms every six months
Communicate effectively with participants, families, and vendors regarding home care services and concerns
Participate in family meetings and case conferences as needed
Maintain accurate and timely documentation in participant charts
Provide rotating coverage for after-hours on-call systems as needed
Requirements
MA Registered Nurse Licensed
2+ years of experience working with a geriatric population
2+ years of experience in a community health setting
Strong organizational, communication, and assessment skills
Current CPR certification
Ability to pass a fit test (position requires a sealed face mask)
COVID-19 vaccination required (or valid exemption)
About Us
Titan Placement Group is a permanent placement healthcare recruiting firm dedicated to connecting healthcare organizations with high-quality candidates. We prioritize communication, collaboration, and accountability in all our placements.
Titan Placement Group is an Equal Employment Opportunity/Affirmative Action/Disability/Protected Veteran Employer, and we encourage minority and female candidates to apply.
If interested, please apply or email your resume to ************************.
You can also reach us by phone at **************.
$93k-99k yearly Easy Apply 47d ago
Intensive Care Coordinator - Bachelor's
Wayside 3.8
Ambulatory care coordinator job in Waltham, MA
Intensive CareCoordinator Bachelor's Level - Community Based - Framingham/Waltham Salary Range: $22.00 - $28.00/hour + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). Do you want a job connecting with youth in the field of behavioral health? Wayside Youth & Family Support Network is hiring for dynamic Bachelor's Level Intensive CareCoordinator at our site in Framingham/Waltham! We provide a supportive culture that is team-focused and places value on healthy work dynamics.
What you will do:
Provide care planning and coordination of services for eligible youth under the age of 21 using the Wraparound model consistent with System of Care philosophy.
Facilitate Care Planning Team meetings and coordinate multiple services/ supports.
Help caregivers learn effective advocacy skills.
Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered.
Attend meetings outside of Care Plan Meetings per request of the parent/guardian and youth.
Assist in system navigation regarding school, court, state agencies (DCF, DMH, DDS) along with community resources for youth, young adults, and families.
Competencies/Traits of Our Superstars:
Talent connecting with people
Strong communication skills -both written and verbal
Ability to assess and manage risk
Flexibility and creative thinking with an ability to adapt
Minimum Requirements:
Bachelor's Degree in Social Work, Psychology, or related field plus at least 1 year of direct experience working with children, young adults, and/or families.
Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.
We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.
$22-28 hourly 5d ago
Patient Care Coordinator
Specialty1 Partners
Ambulatory care coordinator job in Chelmsford, MA
Job Description
Our Oral Surgery office, Lowell, Nashua & Chelmsford Oral Surgery Assoc dba Lowell Oral Surgery, PC - Chelmsford, is seeking a Patient CareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant Patient CareCoordinator that supports the front office and helps keep the practice moving. You will guide patients through their visit, maintain accurate records, and support the clinical team so they can stay focused on care.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcome patients, complete check in and check out, and keep wait times low
Review required forms, referrals, imaging, and insurance details before each visit
Manage high call volume with steady follow through and clear documentation
Schedule and confirm appointments with strong attention to accuracy
Process payments and follow standard financial protocols
Maintain high accuracy in EMR documentation, including same day entry of all patient communications
Support prior authorizations by gathering records, images, and notes
Communicate appointment changes and patient needs to practitioners in real time
Monitor daily schedules and identify gaps or conflicts before they affect patient flow
Maintain front office readiness by restocking materials and keeping work areas organized Additional Qualifications
Ability to meet measurable expectations, such as call response times, documentation accuracy, and scheduling completion
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient CareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3-5 years experience in a dental office.
Friendly, steady communicator who works well in a busy environment
Comfortable learning insurance requirements and using that information to support accurate scheduling
Able to manage competing priorities with calm judgment
Strong written communication skills for patient messages and referral correspondence
Reliable attendance and punctuality since the role supports daily scheduling needs
Ability to meet measurable expectations, such as call response times, documentation accuracy, and scheduling completion
Familiarity with DSN Cloud Practice Management is a plus
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient CareCoordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$20-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$20-26 hourly 22d ago
Care Coordinator
Gastro Health 4.5
Ambulatory care coordinator job in Framingham, MA
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patient's medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Logging and tracking of results
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Obtain missing lab results, radiology, pathology as needed
Complete tasks from Electronic Medical Record
Reviews in-box tasks daily
Contact patients with test results
Reschedules appts as needed
Prepare daily billing forms and hospital billing and upload to RCM team
Other duties as assigned
Able to navigate a computer with ease.
Minimum Requirements
High school diploma or GED equivalent
Minimum 1yr experience in a medical practice or similar setting.
Bilingual in Spanish and/or Portuguese are a plus, but not required.
Experience with Epic is a plus, but not required.
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$37k-47k yearly est. Auto-Apply 33d ago
MassCare Care Coordinator
Family Health Center of Worcester, Inc. 3.8
Ambulatory care coordinator job in Worcester, MA
The MassCARE CareCoordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include:
Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes.
Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events.
Collaborate closely with Social Services and integrate carecoordination activities with case management services to ensure seamless, patient-centered support across departments.
Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision.
Educational Requirements:
Bachelor's Degree in related discipline preferred..
Experience Required:
Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position.
Professional Licensure/Special Skills and Certification Required:
Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel.
Interpersonal Relationships/Organizational Expectations:
Commitment to providing health care to families in a medically underserved community.
Willingness to be flexible in the development of new methods of health service delivery.
Ability to deal with sensitive information in a highly confidential manner.
Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies.
Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application.
Bilingual in English and another language appropriate to the health center's patient population required.
Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities.
Awareness of resources available within the health center to accommodate the needs of patients.
Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
Processes personal health information in accordance with FHCW HIPPA policies and procedures.
Reports directly to RN Clinical Care Manager
$50k-64k yearly est. Auto-Apply 55d ago
Patient Care Coordinator
Apothecary By Design Acquisition Co LLC
Ambulatory care coordinator job in Waltham, MA
Works under the direction of the Senior Manager of Patient Services to coordinate the needs of patients taking complex medications related to their medical condition, disease or illness. Patient CareCoordinators work proactively with our patients, provider offices and clients via the telephone and directly on site to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications. In addition, the Patient CareCoordinator has a thorough knowledge of client accounts and their protocols, insurance benefit investigation, and specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided by VFP Pharmacy Group.
Job Description:
Performs effective patient management using strong telephonic communication skills
Understands / evaluates patient needs and requirements
Initiates compliance monitoring phone calls to patients and manages refills
Demonstrates knowledge of specialty pharmacy practices and procedures
Collaborates with members of health disciplines in the interest of the patient's health care
Consults and utilizes community agencies and resources for continuity of patient care
Refers patients to available resources pertaining to access of medication including access to manufacturer driven discount programs and cost savings
Ensures accurate and complete patient enrollment in VFP's specialty pharmacy services programs
Works with pharmacy operations team to complete benefit investigation, verification, and coordination of benefits
Works with Pharmacy Operations team to perform test claims and advise provider team when prior authorization is required
Understands patients' order urgency and the importance of reviewing the medication profile to identify refill need and capture changes
Performs proper documentation of patient and provider communications and interactions
Delivers superior customer service and can work professionally in pharmacy environment
Interacts professionally with pharmacists, medical providers, consultants and other staff
Exercises good team collaboration across all customer specialty service functions to ensure order timeliness, quality and service metrics are routinely achieved
Brings a winning attitude to work each day
Acts as an ambassador for VFP in the community
Completes all needed paperwork on time
Other tasks as needed to ensure accuracy and a positive patient experience
Position Characteristics:
Have desire to be part of an entrepreneurial organization
Ability to exercise judgment under pressure and use analytical ability to affect solutions required
Ensure that customers have a positive experience; commits to meet or exceed customer expectations
Have effective communication, people and organizational skills (verbal and written)
Will possess the ability to build relationships with our provider partners by working with them to successfully fulfill and exceed the needs of their patients who are prescribed a specialty medication.
Will have in-depth knowledge of insurance coverage, terminology and benefit investigation Able to do test claims and identify insurance coverage and benefit coordination. Performs any required prior authorization. Able to communicate coverage details to patients and providers. Researches co-pay assistance and financial assistance programs as appropriate.
Will have basic knowledge of medical terminology, as well as a baseline understanding of specialty medications. Able to troubleshoot medication regimen issues, ex. Knowledge of regimen sequence to prioritize which items patients will need in what order, and to coordinate shipments accordingly.
Ability to compassionately ensure that each patient feels they have received the utmost in personalized care for their disease condition.
Able to work in an extremely fast-paced environment handling urgent patient needs. Capability to multitask is essential without sacrificing quality and attention to detail.
Business hours are 8am to 8pm Monday-Friday and 8am to 5pm on Saturdays. Potential to be scheduled for one of the following shifts: 8am to 4:30pm, 8:30am to 5pm, 9:30am to 6pm, 10:30am to 7pm, 11:30am to 8pm. Saturday rotation is 1-2 per month 8:30am to 5pm.
Job Specifications:
Required Specifications:
Prior experience in a healthcare setting
Proficient PC and computer skills
Preferred Specifications:
2 year Medical Assistant degree or pharmacy experience is desirable
Pharmacy Technician experience highly desirable
Experience working at an insurance company in plan design, benefit investigation, or at a pharmacy is desirable
Prior experience in specialty pharmacy setting preferred
Equal Opportunity Employer:
VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
$20k-48k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Ambulatory care coordinator job in Boston, MA
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient CareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient CareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$19k-48k yearly est. Auto-Apply 26d ago
Patient Care Coordinator for an independent Community Pharmacy
Bravo Pharmacy
Ambulatory care coordinator job in Watertown Town, MA
We're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an enthusiastic, Spanish-speaking individual to join our supportive staff as a Patient CareCoordinator.
Job Responsibilities:
Ensuring accurate and timely delivery of services to our clients.
Strictly adhering to and enforcing professional policies and procedures.
Complying with all State and Federal laws and regulations.
Providing exceptional customer service to patients of all demographics both in-person and via phone.
Working effectively with colleagues in a high-paced team environment.
Job Requirements:
Must be fluent in both Spanish and English.
Must have strong organizational skills and be detail-oriented.
Ability to discuss sensitive and confidential information in a professional and unbiased manner.
While a MA pharmacy technician license is not required upon hiring, it is an advantage.
If you are committed to delivering high-quality customer service and have a passion for helping others, we would love to hear from you. This role requires excellent telephone communication skills and the ability to coordinate deliveries to our patients efficiently.
Join us in our mission to make a genuine difference in people's lives, and be well rewarded for your efforts. We look forward to hearing from you.
Please submit your resume for consideration. We will follow up for an interview in the office.
$20k-48k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator-Newton, MA
Sonova International
Ambulatory care coordinator job in Newton, MA
True North Hearing, part of AudioNova
181 Wells Ave. Suite 100 Newton Center, MA 02459
Current pay: $21.00-24.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
What We Offer:
401K with a Company Match
Medical, Dental, Vision Coverage
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$21-24 hourly 11d ago
Patient Care Coordinator-Newton, MA
Sonova
Ambulatory care coordinator job in Newton, MA
True North Hearing, part of AudioNova 181 Wells Ave. Suite 100 Newton Center, MA 02459 Current pay: $21.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match
* Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$21-24 hourly 11d ago
Patient Care Coordinator I
Orthopediatrics Specialty Bracing
Ambulatory care coordinator job in Weymouth Town, MA
Job Description
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient CareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient CareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$19k-48k yearly est. 9d ago
Pastoral Care Coordinator
St. Patrick's Manor Inc. 4.2
Ambulatory care coordinator job in Framingham, MA
Job Description
Pastoral CareCoordinator
Come join us at St. Patrick's Manor! A Faith-Based, Nonprofit, 303-bed, Short and Long-term care facility sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more importantly, a true home for our residents. Located on lush, manicured lawns and gardens in Framingham, MA, we are just minutes from Route 9 for easy access to the Mass Pike.
We are seeking candidates for position of: Pastoral CareCoordinator.
32 Hours per week.
$21 to $26 per hour based on skills and experience.
Pastoral CareCoordinator Qualifications:
Associate degree, Bachelor's degree preferred with some background in theology.
Professional knowledge and understanding of the Ethical and Religious Directives for Catholic Healthcare.
Experienced or Certified Extraordinary Minister of the Eucharist and Lector.
Active member of a Roman Catholic parish, preferred
Experience in spiritual programming.
Excellent communication skills.
Ability to work with a team.
Working computer knowledge.
Employee recognition or event planning
Pastoral CareCoordinator Job Summary:
Responsible for initial and ongoing assessment of each resident to determine his/her spiritual needs.
Provide pastoral visits to residents and spiritual support to families and staff.
Offer extra support to residents in the dying process and arranges hospitality carts for their families as needed.
Arrange for Mass as often as possible and resident anointing on a bi-annual basis if possible.
Develop spiritual programming for Roman Catholic residents such as communion services, communal rosary, Bible study.
Arrange for visits by clergy of other faiths as requested by non- Catholic residents.
Participate as Member of Ethics and QAPI Committees.
Attend Care Plan meetings and morning report.
Employee recognition/event planning as part of mission integration
other duties assigned by supervisor
This is a brief overview of job responsibilities and not intended to be all inclusive.
We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!
St. Patrick's Manor can offer you (22.5+ hours/wk):
Competitive Compensation
Next-Day Pay Option
Student Loan Forgiveness Guidance
Health (Aetna), Dental, Vision, HSA with employer contribution
Benefits available 1st of the mo. following 30 days
Flexible Spending Account and Supplemental insurances
Fully paid Life and Short-Term disability insurance
Employee Assistance Program with Discount marketplace
Retirement Plan
Student Loan Forgiveness Guidance
Compassionate work environment
Please consider joining our team working where
The Difference is Love
!
St. Patrick's Manor is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
#SPM2024
How much does an ambulatory care coordinator earn in Peabody, MA?
The average ambulatory care coordinator in Peabody, MA earns between $39,000 and $72,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Peabody, MA