Patient Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: No travel is required
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyPatient Transition Coordinator
Ambulatory care coordinator job in Fernway, PA
Job Title Patient Transition Coordinator Additional Location(s) Canonsburg, PA, USA Employee Type Employee Working Hours Per Week 40 Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.
* Initiates contact for the company's Home Health to assists in preparation of accepting care of the patient such as obtaining complete/accurate demographic information, medical history including diagnosis for care, and primary care physician information.
* Responsible for introducing the company's Home Health, to the patient/caregiver, explaining benefits, and coordinating clinical information to start care for the physician ordered service.
* Provides follow up feedback to referral sources regarding admissions and any non-admit decisions.
* Collaborates with the rehabilitation facilities regarding patient care needs and discusses potential needs of services at discharge.
* Assist sales teeam with daily sales activities, including but not limited to obtaining physicans orders, PTO coverage, attending commuity engagement activities, etc.
* All other duties as assigned by supervisor.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Demonstrated knowledge of referral source types and community resources
* Must have excellent organizational skills and ability to complete competing priorities
* High energy level and passionate about care delivery
* Displays a high level of professionalism by exercising appropriate communication, patience, flexibility and a cooperative attitude
* Ability to listen attentively and offer care options based on individual patient health needs
* Proficient computer skills - ability to navigate Microsoft email, word, excel, and agency software
EDUCATION and/or EXPERIENCE:
Experience in a healthcare setting, performing office duties
EMR/portal experience is highly valued
* Sales experience preferred
* Must have and maintain a valid Pennsylvania Driver's License, maintain automobile insurance coverage and have access to a reliable automobile.
.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. Employee will be required to drive daily for meetings or to complete daily work responsibilities. Employee will work in varied the company's and facility environments based on assigned caseload.
COMMENTS: This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
NOTICE:
* Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
* By supplying your phone number, you agree to receive communication via phone or text.
* By submitting your application, you are confirming that you are legally authorized to work in the United States.
Residential Home Health and Residential Hospice is an Equal Opportunity Employer
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Cranberry, PA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Specialty Pharmacy Care Coordinator - Pittsburgh, PA
Ambulatory care coordinator job in Pittsburgh, PA
We're looking for an On-Site Specialty Pharmacy Care Coordinator in Pittsburgh, PA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for oncology patients and their caregivers. This is an onsite role at an office location in Pittsburgh, PA.
What You'll Do
Complete end to end prior authorizations for specialty medications
Source financial assistance on behalf of patients
Process pharmacy claims
Coordinate medication dispensing and shipping
Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
Improve the patient experience by answering questions and requests
Act as a liaison between the patient, their provider and the pharmacist
About You
You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
You are a creative problem solver interested in positively impacting each patient's pharmacy experience
You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
In particular, we offer:
Paid time off
Generous parental leave
Comprehensive healthcare, vision and dental benefits
Competitive salary and equity stake
We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
#MP123
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA
Classification: Non-Exempt
Status: Full-Time, Hybrid
Reports to: RxARECARE Supervisor
Purpose:
The Patient Care Coordinator interacts with patients over the phone and coordinates prescription refill(s). This role updates billing information, addresses patient concerns, and redirects calls to pharmacists as needed. This position communicates with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations.
To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager.
Responsibilities:
Communicates with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication.
Communicates with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication.
Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs.
Additional projects and activities as assigned.
Required Qualifications:
High school diploma or graduate education degree (GED).
1-3 years customer service experience in a call center environment.
Excellent communication, organizational and interpersonal skills.
Preferred Qualifications:
1-3 years' experience in a specialty pharmacy call center environment.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
#MP123
Auto-ApplyRN -WOMEN'S HEALTH CARE COORDINATOR
Ambulatory care coordinator job in Pittsburgh, PA
Job Description
At East Liberty Family Health Care Center (ELFHCC), we believe that every woman deserves compassionate, comprehensive care-regardless of insurance status or financial barriers. As a Women's Health Care Coordinator (WHCC), you will play a vital role in ensuring that our OB/GYN patients receive seamless, high-quality care. Your work will directly impact the health and well-being of women in our community by bridging gaps in care, facilitating crucial screenings, and coordinating services that lead to better outcomes.
This is more than just a job-it's an opportunity to empower patients, advocate for underserved communities, and contribute to a healthcare mission rooted in love, service, and excellence. If you're passionate about women's health and committed to making a difference, we invite you to join our team.
Responsible to coordinate care for all Women's Health OB/GYN patients with the goal of avoiding gaps in care and improving health outcomes.
Job Duties:
Assist in the case management of patients requiring further diagnostic studies or specialty.
Coordination of care and case management for Pap Smear and Mammograms to ensure that patients with abnormal findings are receiving the appropriate level of care in a timely manner; including add on orders and providing coordination of vouchers for payment.
Facilitate transition of care from pregnancy to well child care of infant, working with ELFHCC pediatric team.
Create and maintain the necessary patient information packets to be distributed by Front Desk and/or mailed in advance of office visits at
Manage Panoramic test results from Natera to assure results are received and Provider is notified in timely manner.
Work closely with Adagio to submit results in a timely manner necessary for payment of services for patients receiving annual and diagnostic testing.
Case management intervention; track and record clinical data for grant reports; track and record for funding purposes.
Track deliveries from hospitals in which ELFHCC Physicians Provide Labor and Delivery services.
Track OB care schedules including required testing intervals.
Work Closely with interpreters to provide care coordination for patients requiring translation service.
All other duties as assigned by the supervisor/manager.
Qualifications:
Minimum of 5 years' clinical experience in OB/Gyn setting
Minimum of 2 years' experience with OB/GYN case management or care coordination
Current PA Registered or Licensed Nurse.
Experience in the community health setting preferred
Home Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
iHomeCare Solutions
Home Care Coordinator
Division: OLTL
Reports To: Director of Operations / Office Manager
Schedule: Monday - Friday (3 Days In-Office / 2 Days In-Field)
Classification: Full-Time
Position Summary
The Home Care Coordinator plays a key administrative and operational role within the OLTL Division of iHomeCare Solutions. This position ensures efficient client intake, compliance with 55 Pa. Code Chapter 51, accurate scheduling, and seamless communication between clients, caregivers, and agency leadership. In addition to administrative duties, the Home Care Coordinator serves as a professional representative of the agency in the community-attending meetings, coordinating referrals, and supporting client acquisition through relationship building with facilities and referral partners.
Essential Duties & Responsibilities
Client Coordination & Intake
· Schedule and manage all new client intakes under the OLTL Division.
· Coordinate service start dates and required documentation with the Director of Operations.
· Ensure all client admission paperwork is completed, reviewed, and filed in compliance with Chapter 51 regulations.
· Maintain accurate and current client records, physician orders, and service plans.
· Manage client supply orders, deliveries, and inventory tracking.
· Maintain consistent communication with clients and families regarding service updates and scheduling changes.
Staff Coordination & Scheduling
· Create and maintain client schedules to ensure continuous service coverage.
· Monitor caregiver attendance, call-offs, and schedule adjustments, maintaining minimal service disruptions.
· Maintain employee rosters, availability, and required documentation in agency systems.
· Assist with the onboarding and credential tracking of new caregivers as needed.
Compliance & Documentation
· Conduct regular file audits to ensure full compliance with 55 Pa. Code Chapter 51 and agency policy.
· Track expirations for required employee documents (physical exams, TB tests, CPR/FA certifications, etc.).
· Maintain secure and organized client and employee records in both physical and electronic formats.
· Support survey readiness efforts by ensuring all compliance documentation is up to date and easily accessible.
· Report and assist with any corrective action plans related to compliance findings.
Office Operations
· Answer incoming calls and provide professional, customer-focused communication to clients, caregivers, and partners.
· Assist with correspondence, data entry, and recordkeeping tasks to support daily operations.
· Coordinate supply management and administrative support tasks as directed by the Office Manager.
· Maintain confidentiality and adhere to HIPAA standards at all times.
Community Outreach & Client Development
· Represent iHomeCare Solutions at community events, healthcare facilities, and professional meetings to promote agency services.
· Coordinate and attend client intake meetings at hospitals, nursing homes, apartment complexes, and assisted living facilities.
· Develop and maintain relationships with service coordinators, discharge planners, and community partners to increase referral flow.
· Prepare and distribute marketing materials consistent with agency branding and compliance standards.
· Maintain accurate records of outreach efforts and provide monthly updates to management regarding client development activity.
· Collaborate with the Director of Operations to identify potential areas for service growth and partnership opportunities.
Field Responsibilities (2 Days Weekly)
· Conduct home visits to assess service quality, client satisfaction, and caregiver performance.
· Complete and submit Home Visit Reports with follow-up actions as necessary.
· Deliver supplies or documentation to client homes when needed.
· Provide support to caregivers in the field through coaching, communication, and training reinforcement.
Qualifications
· Minimum of 2 years' experience in home care, human services, or healthcare administration.
· Working knowledge of OLTL and Chapter 51 regulations preferred.
· Strong organizational, time management, and communication skills.
· Proficiency in Microsoft Office Suite and Google Workspace.
· Professional and courteous demeanor with the ability to multitask in a fast-paced environment.
· Valid driver's license and reliable transportation required.
· High school diploma required; Associate's or Bachelor's degree preferred.
Core Competencies
· Accountability: Takes ownership of results and follows through on commitments.
· Compliance Awareness: Understands and applies regulatory requirements accurately.
· Professionalism: Maintains a polished and respectful demeanor in all interactions.
· Adaptability: Responds effectively to changes in schedules, priorities, and client needs.
· Communication: Delivers clear, concise, and professional correspondence both in writing and verbally.
· Integrity: Upholds confidentiality and ethical standards at all times.
Performance Metrics
· 100% completion of compliant client and employee files.
· New client intake completed within 3 business days of referral.
· Service coverage rate maintained at or above 98%.
· Positive feedback from clients and caregivers on quarterly reviews.
· Demonstrated growth in community partnerships and referral relationships.
Patient Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
Document all call information and data discovery according to operating procedures
Utilize proper escalation channels to meet patient needs & resolve open issues
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required (1-2+ years at minimum)
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Full time position, on-site in Pittsburgh
Hours/Location:
Shift: 3 available Shift Options
Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday - Friday OR
12 PM - 8 PM EST, Monday - Friday (Fixed Shift) OR
1 PM - 9 PM EST, Monday - Friday (Fixed Shift)
Onsite full time position in Robinson Township
Perks:
Health Benefits, 401 K
Holiday pay
Overtime eligible
Casual dress code
Free Snacks
Free Parking
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyPatient Care Coordinator Nurse Home Health
Ambulatory care coordinator job in West Mifflin, PA
Join the UPMC Home Health Team! We are hiring a full-time Patient Care Coordinator to assist the Home Health West Mifflin - South Branch area. Shift/Schedule: Monday-Friday 8 am-4:30 pm / Rotating weekend and holiday shifts are required The Patient Care Coordinator is an on-site clinical team member who assists in coordinating care for the assigned team. They will provide care navigation through daily triage and follow-up with referral sources, patients, clinicians, and clinical leaders by managing incoming communication with the Clinical Manager.
Responsibilities:
* Participates in on-call coverage rotation for the agency.
* Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity.
* Monitors lab results, following up with physicians and team members.
* Covers from other Patient Care Coordinators when needed.
* Participate in interdisciplinary team conferences as needed.
* Performs medication reconciliation on all therapy only cases as needed
* Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings.
* Aids clinical staff in follow up communication with MD offices and referral sources as applicable.
* Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate.
* Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager.
* Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery.
* Current Registered Nurse License Required
* One-year recent home health experience preferred.
* Must have the clinical knowledge and critical thinking ability to effectively plan and provide coordination of patient care consistent with standards and regulations; must have exceptional interpersonal and customer services skills; must be able to effectively solve unique problems as they arise or identify appropriate resource for hand off.
* Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations and Joint Commission accreditation standards. Must be able to demonstrate problem-solving abilities and have excellent telephone, interpersonal and written communication skills.
* Strong commitment to teamwork and customer service, both internally and externally, is required.
* Must have strong/proven data entry and general computer skills.
* Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty. Maintains a valid driver's license
* Must be able to travel to assigned geographical locations as needed. Demonstrates ability to work independently within a fast-paced environment.
Licensure, Certifications, and Clearances:
* Automotive Insurance
* Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
* Driver's License
* Registered Nurse (RN)
* Act 33
* Act 34
* OAPSA
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Patient Care Coordinator - 336 College Ave Beaver, PA- Drayer
Ambulatory care coordinator job in Beaver, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beaver, PA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyLNAC MDS Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
Provides oversight on facilities' weekly PDPM meetings for skilled patients. Tracks and monitors facility effective utilization of PDPM tools (including but not limited to Physician Diagnosis Verification, Admission/Discharge CSR(GG), Weekly CSR, PDPM Weekly Tracking Tool, Point Right).
Tracks and monitors QM and QASP performance monthly and quarterly and provides data analysis and clinical recommendations for facility for optimum outcomes.
Provides PDPM and MDS training to new MDS Coordinators.
Assesses and determines the health status and level of care of all new admissions.
Ensures the accurate and timely completion of all MDS Assessments including PPS Medicare, quarterly, annual, significant change.
Communicates level of care for new resident to all disciplines.
Coordinates interdisciplinary participation in completing the Minimum Data Set (MDS) for each new admission to facility according to regulatory time frames.
Ensures completeness and thoroughness of documentation as mandated by federal, state and medical standards.
Maintains an accurate schedule of all MDS assessments to include the proper reference dates throughout the resident's stay.
Responsible for the data entry function to assure accurate data entry and electronic submission of MDS assessments.
Verifies electronic submissions of MDS, performs corrections when necessary and maintains appropriate records.
Coordinates interdisciplinary participation in completing the MDS for each resident according to regulatory time frames.
Ensures completeness and thoroughness of documentation as mandated by federal and state standards.
Schedules and conducts resident care conferences in compliance with state and federal regulations and ensures completion of all MDS reviews prior to resident care conference.
Assists disciplines in formulating and revising care plans.
Ensures that resident's present/potential problems are identified and prioritized; realistic goals are established, and nursing intervention is appropriate.
Evaluates resident care plans for comprehensiveness and individuality.
Assesses the achievement or lack of achievement of desired outcomes.
Ensures that resident's care plan is reassessed and revised appropriately.
Responsible for all level of care changes within the facility.
Notifies all departments when a level of care change has been made.
Generates appropriate forms to complete level of acuity and changes.
Transmits forms to the appropriate agency for processing as required by state law.
Maintain the confidentiality of all resident care information including protected health information.
Supervisory Requirements This position has supervision duties.
Qualification Education and/or Experience Minimum requirements to perform this position include graduation from an Accredited School of Nursing with a Bachelor of Science Degree in Nursing preferred.
Must be in good standing with the State Board of Nursing and maintain all required continuing education/licensing requirements.
3 years of supervisory experience preferred.
Long Term Care Experience Preferred.
Language Skills Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
Must maintain the care and use of supplies, equipment, etc.
, and maintain the appearance of maintenance work areas.
Ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products.
Knowledge and experience with PCC preferred.
Must maintain all required continuing education/licensing.
Must remain in good standing with the State Board of Nursing at all times.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear.
Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.
Travel by auto or airline may be required.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Patient Care Coordinator
Ambulatory care coordinator job in Irwin, PA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
RN - WOMEN'S HEALTH CARE COORDINATOR
Ambulatory care coordinator job in Pittsburgh, PA
At East Liberty Family Health Care Center (ELFHCC), we believe that every woman deserves compassionate, comprehensive care-regardless of insurance status or financial barriers. As a Women's Health Care Coordinator (WHCC), you will play a vital role in ensuring that our OB/GYN patients receive seamless, high-quality care. Your work will directly impact the health and well-being of women in our community by bridging gaps in care, facilitating crucial screenings, and coordinating services that lead to better outcomes.
This is more than just a job-it's an opportunity to empower patients, advocate for underserved communities, and contribute to a healthcare mission rooted in love, service, and excellence. If you're passionate about women's health and committed to making a difference, we invite you to join our team.
Responsible to coordinate care for all Women's Health OB/GYN patients with the goal of avoiding gaps in care and improving health outcomes.
Job Duties:
* Assist in the case management of patients requiring further diagnostic studies or specialty.
* Coordination of care and case management for Pap Smear and Mammograms to ensure that patients with abnormal findings are receiving the appropriate level of care in a timely manner; including add on orders and providing coordination of vouchers for payment.
* Facilitate transition of care from pregnancy to well child care of infant, working with ELFHCC pediatric team.
* Create and maintain the necessary patient information packets to be distributed by Front Desk and/or mailed in advance of office visits at
* Manage Panoramic test results from Natera to assure results are received and Provider is notified in timely manner.
* Work closely with Adagio to submit results in a timely manner necessary for payment of services for patients receiving annual and diagnostic testing.
* Case management intervention; track and record clinical data for grant reports; track and record for funding purposes.
* Track deliveries from hospitals in which ELFHCC Physicians Provide Labor and Delivery services.
* Track OB care schedules including required testing intervals.
* Work Closely with interpreters to provide care coordination for patients requiring translation service.
* All other duties as assigned by the supervisor/manager.
Qualifications:
* Minimum of 5 years' clinical experience in OB/Gyn setting
* Minimum of 2 years' experience with OB/GYN case management or care coordination
* Current PA Registered or Licensed Nurse.
* Experience in the community health setting preferred
Home Care Coordinator
Ambulatory care coordinator job in Pittsburgh, PA
Job DescriptionSalary: $18.00 - $20.00 an Hour
iHomeCare Solutions
Home Care Coordinator
Division: OLTL
Reports To: Director of Operations / Office Manager
Schedule: Monday Friday (3 Days In-Office / 2 Days In-Field)
Classification: Full-Time
Position Summary
The Home Care Coordinator plays a key administrative and operational role within the OLTL Division of iHomeCare Solutions. This position ensures efficient client intake, compliance with 55 Pa. Code Chapter 51, accurate scheduling, and seamless communication between clients, caregivers, and agency leadership. In addition to administrative duties, the Home Care Coordinator serves as a professional representative of the agency in the communityattending meetings, coordinating referrals, and supporting client acquisition through relationship building with facilities and referral partners.
Essential Duties & Responsibilities
Client Coordination & Intake
Schedule and manage all new client intakes under the OLTL Division.
Coordinate service start dates and required documentation with the Director of Operations.
Ensure all client admission paperwork is completed, reviewed, and filed in compliance with Chapter 51 regulations.
Maintain accurate and current client records, physician orders, and service plans.
Manage client supply orders, deliveries, and inventory tracking.
Maintain consistent communication with clients and families regarding service updates and scheduling changes.
Staff Coordination & Scheduling
Create and maintain client schedules to ensure continuous service coverage.
Monitor caregiver attendance, call-offs, and schedule adjustments, maintaining minimal service disruptions.
Maintain employee rosters, availability, and required documentation in agency systems.
Assist with the onboarding and credential tracking of new caregivers as needed.
Compliance & Documentation
Conduct regular file audits to ensure full compliance with 55 Pa. Code Chapter 51 and agency policy.
Track expirations for required employee documents (physical exams, TB tests, CPR/FA certifications, etc.).
Maintain secure and organized client and employee records in both physical and electronic formats.
Support survey readiness efforts by ensuring all compliance documentation is up to date and easily accessible.
Report and assist with any corrective action plans related to compliance findings.
Office Operations
Answer incoming calls and provide professional, customer-focused communication to clients, caregivers, and partners.
Assist with correspondence, data entry, and recordkeeping tasks to support daily operations.
Coordinate supply management and administrative support tasks as directed by the Office Manager.
Maintain confidentiality and adhere to HIPAA standards at all times.
Community Outreach & Client Development
Represent iHomeCare Solutions at community events, healthcare facilities, and professional meetings to promote agency services.
Coordinate and attend client intake meetings at hospitals, nursing homes, apartment complexes, and assisted living facilities.
Develop and maintain relationships with service coordinators, discharge planners, and community partners to increase referral flow.
Prepare and distribute marketing materials consistent with agency branding and compliance standards.
Maintain accurate records of outreach efforts and provide monthly updates to management regarding client development activity.
Collaborate with the Director of Operations to identify potential areas for service growth and partnership opportunities.
Field Responsibilities (2 Days Weekly)
Conduct home visits to assess service quality, client satisfaction, and caregiver performance.
Complete and submit Home Visit Reports with follow-up actions as necessary.
Deliver supplies or documentation to client homes when needed.
Provide support to caregivers in the field through coaching, communication, and training reinforcement.
Qualifications
Minimum of 2 years experience in home care, human services, or healthcare administration.
Working knowledge of OLTL and Chapter 51 regulations preferred.
Strong organizational, time management, and communication skills.
Proficiency in Microsoft Office Suite and Google Workspace.
Professional and courteous demeanor with the ability to multitask in a fast-paced environment.
Valid drivers license and reliable transportation required.
High school diploma required; Associate's or Bachelor's degree preferred.
Core Competencies
Accountability: Takes ownership of results and follows through on commitments.
Compliance Awareness: Understands and applies regulatory requirements accurately.
Professionalism: Maintains a polished and respectful demeanor in all interactions.
Adaptability: Responds effectively to changes in schedules, priorities, and client needs.
Communication: Delivers clear, concise, and professional correspondence both in writing and verbally.
Integrity: Upholds confidentiality and ethical standards at all times.
Performance Metrics
100% completion of compliant client and employee files.
New client intake completed within 3 business days of referral.
Service coverage rate maintained at or above 98%.
Positive feedback from clients and caregivers on quarterly reviews.
Demonstrated growth in community partnerships and referral relationships.
Patient Care Coordinator
Ambulatory care coordinator job in Moon, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Beaver Falls, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Beaver Falls, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
Auto-ApplyPatient Care Coordinator Home Health
Ambulatory care coordinator job in Seven Fields, PA
UPMC Home Health is hiring a Patient Care Coordinator RN for their Seven Fields office. This is a Monday through Friday, 8:00 AM to 4:30 PM position with rotating weekend shifts. The Patient Care Coordinator is an on-site clinical team member that assists in coordinating care for the assigned team. The Patient Care Coordinator provides care navigation through daily triage and follow up with referral sources, patients, clinicians, and clinical leaders through the management of incoming communication to the Clinical Manager.
Responsibilities:
* Participates in on-call coverage rotation for the agency.
* Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity.
* Monitors lab results, following up with physicians and team members.
* Covers from other Patient Care Coordinators when needed.
* Participate in interdisciplinary team conferences as needed.
* Performs medication reconciliation on all therapy only cases as needed
* Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings.
* Aids clinical staff in follow up communication with MD offices and referral sources as applicable.
* Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate.
* Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager.
* Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery.
* Current Registered Nurse license in Pennsylvania.
* One-year recent home health experience preferred.
* Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations, and Joint Commission accreditation standards.
* Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty. Maintains a valid driver's license.
* Must be able to travel to assigned geographical locations as needed.
Licensure, Certifications, and Clearances:
* Automotive Insurance
* Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
* Driver's License
* Registered Nurse (RN)
* Act 33
* Act 34
* OAPSA
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran