Ambulatory care coordinator jobs in Pittsburgh, PA - 59 jobs

Bilingual Care Coordinator (English/Spanish) Pay Range: $43,520 - $61,348 annually Schedule: Full-time, rotating shifts between 8:00 a.m. - 8:00 p.m., Monday-Friday The Bilingual Care Coordinator supports patients and healthcare providers by answering medication-related questions, coordinating prescription refills, resolving insurance and billing concerns, and managing patient orders. This role also provides Spanish interpretation services as needed and serves as the primary point of contact for patients and prescribers. The position combines responsibilities of a Patient Care Coordinator, Insurance Resolution Specialist, and Order Management Technician. A strong understanding of patient financial assistance programs is essential, as this role assists patients in enrolling in programs for which they may qualify. Key Responsibilities Communicate with patients via phone to establish rapport, introduce program offerings, ensure clinical compliance, authorize medication shipments, and address questions or concerns. Conduct physician office welcome calls to provide program overviews and complete enrollment in communication preference plans. Serve as the primary contact for patients and physicians, resolving inquiries and issues in a timely and professional manner. Track and document all patient and manufacturer interactions using approved platforms, in compliance with applicable laws. Ensure patients are properly enrolled and consented in programs; communicate with manufacturer representatives as needed. Perform order management activities, including: Order and data entry Patient onboarding and profile creation/updates Prescription retrieval Adverse event and product complaint submission and reconciliation Assigned follow-ups Enroll patients in financial assistance programs as appropriate, including Quick Start, Bridge, Copayment Assistance, Patient Assistance Programs (PAP), and Product Replacement. Screen and exclude patients enrolled in federal or state healthcare programs (e.g., Medicare, Medicaid, VA/DoD, TRICARE) from manufacturer commercial copay programs. Support reimbursement processes, including pharmacy claims processing, obtaining authorizations and overrides, and discussing financial responsibility with patients. Process pharmacy claims accurately and in a timely manner. Accept direction from Pharmacists and leadership regarding specialty call compliance programs. Communicate effectively with Supervisors, Managers of Operations, and Program Managers. Adhere to all HIPAA and privacy regulations in communications and documentation. Provide all services fluently in both English and Spanish. Complete additional projects and duties as assigned. Required Qualifications High school diploma or GED Bilingual fluency in English and Spanish, including medical terminology Minimum of 1 year of customer service experience in a call center environment Excellent communication, organizational, and interpersonal skills Preferred Qualifications Bachelor's degree Prior experience in a specialty pharmacy or healthcare call center Healthcare Interpreter Certification from a nationally recognized organization (CCHI or NBCMI), or willingness to obtain certification Schedule Details Hours fall between 8:00 a.m. - 8:00 p.m., Monday-Friday Rotating weekly shifts, including: 8:00-4:30 9:00-5:30 9:30-6:00 10:30-7:00 11:30-8:00 Expect approximately one week of closing shifts every 12 weeks Languages Required Spanish Why Join Us This role is part of a rapidly growing organization and program that has doubled in size over the past year, offering strong opportunities for growth, stability, and meaningful impact in patient care.

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration N/A Required Skills and Abilities: 2+ years of patient facing experience working for a healthcare practice or hospital Current BLS card for healthcare providers or willing to obtain EMR documentation experience preferred High level of professionalism Strong customer geriatric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Pay Range: $40k to $50k Work Environment: Hybrid - 2 days in office, 3 days from home Travel requirements: N/A Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES * Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. * Updates and maintains all digital client records and assist in transitioning hard copy records to digital format * Acts as a community resource for the patient * Conduct patient scheduling, registration and eligibility verification * Manage patient medical records as appropriate * Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate * Answer patient non-clinical questions and explains the process * Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. * Ensures all appropriate patient information is in the EMR * Provide positive customer service and treat all patients and staff with respect * Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged * Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings * Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) * Completes next day visit chart prep * Utilize reporting to help providers track, meet and exceed team goal, * Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: * High school graduate or GED License, Certification, Registration * N/A Required Skills and Abilities: * 2+ years of patient facing experience working for a healthcare practice or hospital * Current BLS card for healthcare providers or willing to obtain * EMR documentation experience preferred * High level of professionalism * Strong customer geriatric focus/service skills * Strong computer skills, including Word, Excel, and PowerPoint * Strong verbal, written, presentation, and interpersonal communication skills Pay Range: $40k to $50k Work Environment: Hybrid - 2 days in office, 3 days from home Travel requirements: N/A Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Non-Exempt Job Type: Full-Time Reports To: RxARECARE Supervisor Purpose: The Bilingual Care Coordinator assists patients and prescribers with medication questions, coordinates prescription refill(s), updates billing information, and addresses patient concerns while translating to patients in Spanish as needed. This position assumes the primary roles of patient care coordinator, insurance resolution specialist & order management technician for the RxARECARE program. Possesses a strong grasp of financial assistance programs that patients may qualify for and assists in enrolling patients in said programs. Provides bilingual support to patients and providers requesting a Spanish interpreter in all aspects of the role. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, introduce program offerings, ensure clinical compliance, authorize next shipment of medication, and coordinates any other patient questions. Conducts physician office welcome calls to provide a program overview and complete enrollment in physician office communications preference plans. Tracks all interactions with patients and manufacturer representatives, utilizing mutually agreed upon platforms, to the extent permitted by law. Serves as the primary contact for the patient and physician to resolve inquiries and resolve issues in a timely and professional manner. Ensures patients are enrolled and consented with the program and communicates with manufacturer representatives as needed. Performs all required order management activities such as order/data entry, patient onboarding, patient profile creation and updates, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups. Enrolls patients in financial assistance programs as appropriate including Quick Start, Bridge, Copayment Assistance, PAP and Product Replacement if applicable. Screens and excludes federal and state healthcare program beneficiaries, such as Medicare, Medicaid, the VA/DoD, TRICARE, or any other federal or state healthcare plans from participating in the manufacturer's commercial co-payment program. Conducts all patients and physicians facing interactions related to reimbursement support, including but not limited to processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients. Accepts direction from Pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Processes pharmacy claims accurately and timely as needed. Communicates effectively with the RxARECARE Supervisor, Manager of RxARECARE Operations & Program Manager as needed. Adheres to all privacy and HIPAA regulations and supporting processes in all communications and documentation. Completes all Bilingual Care Coordinator responsibilities fluently in both English and Spanish. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED) Bilingual - Fluent in English and Spanish, especially in medical terms. Minimum of 1 year of customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills Preferred Qualifications: Bachelor's degree Prior experience in a specialty pharmacy call center environment Healthcare interpreter certification from a nationally recognized institute (Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters) or willingness to become certified. Work Environment: This job operates in a professional office environment. PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones in an office or home-office environment. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

←Back to all jobs at All American Home Care LLC Patient Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status The Patient Care Coordinator (PCC) plays a critical role in ensuring home care clients receive timely, consistent, and high-quality services. This position serves as the main point of contact between clients, caregivers, service coordinators, and internal teams, supporting daily scheduling, coordination, and communication. This role requires strong organization, urgency, and the ability to manage multiple priorities in a fast-paced healthcare environment. Key Responsibilities Coordinate and maintain caregiver schedules to ensure client coverage Communicate with clients, families, caregivers, and service coordinators Monitor open cases and assist with staffing needs and schedule changes Handle call-outs, last-minute coverage issues, and escalations Maintain accurate documentation and notes in internal systems Support onboarding readiness by confirming caregiver availability and compliance Collaborate closely with Recruitment, Coordination, and Management teams Ensure professionalism, confidentiality, and compliance at all times Qualifications Prior experience in home care, healthcare coordination, scheduling, or case management preferred Strong communication and problem-solving skills Ability to work under pressure and manage urgent situations Excellent organizational and multitasking abilities Comfortable using computer systems, spreadsheets, and scheduling tools Bilingual (English/Spanish) a plus Reliable, detail-oriented, and team-focused What We're Looking For Someone who understands that home care is time-sensitive A professional who stays calm, organized, and solutions-focused A team player who communicates clearly and follows through Why Join All American Home Care Supportive team environment Opportunity for growth within healthcare operations Meaningful work making a direct impact on patient care Please visit our careers page to see more job opportunities.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

Job Description The RN Women's Health Care Coordinator is responsible for delivering comprehensive, patient‑centered nursing care and care coordination services to women across the lifespan. This role supports clinical providers by managing preventive screenings, coordinating obstetric/gynecology referrals, ensuring continuity of care, providing patient education, and supporting quality-improvement initiatives within the women's health service line. The Nurse will serve as a key liaison between patients, providers, external specialists, and community resources to promote optimal health outcomes. Qualifications Required: Current Registered Nurse (RN) license in the state. CPR/BLS Certification. Experience in women's health, OB/GYN, public health, or primary care. Preferred: Experience in community health or FQHC setting. Familiarity with preventive care guidelines (ACOG, USPSTF, CDC). Knowledge of trauma‑informed and culturally sensitive care practices. Benefits ELFHCC offers a competitive, comprehensive benefits package designed to support the wellbeing of our employees and their families. Benefits for full‑time staff include: Health & Wellness Medical, dental, and vision insurance with employer contributions Employer-paid life insurance and disability coverage Access to employee assistance resources and wellness programs Paid Time Off Generous PTO accrual based on years of service Paid holidays Paid sick time Paid jury duty and bereavement leave Retirement & Financial Benefits 403(b) retirement plan with employer match Flexible spending accounts (healthcare and dependent care) Eligibility for Public Service Loan Forgiveness (PSLF) as an FQHC employer Professional Growth Continuing education opportunities Paid trainings, certifications, and professional development support Opportunities for cross‑site training and advancement within the organization Additional Perks Mission-driven, community-focused work environment Supportive interdisciplinary team Employee recognition and staff wellness initiatives

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

North Pittsburgh Oral Surgery (NPOS) has supported communities in and around Western Pennsylvania for 60 years. As a large specialized group of Board-Certified Oral Surgeons, we have high expectations for our patients' care and for our team to exceed their needs. As a reflection of that and in consideration of our planned growth, we are looking for exceptional talent to join our "family-centric" team, where we believe supporting you comes first. When you join our team as a Patient Care Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. At NPOS, it's all about you... Your participation is what makes us great! We can't do this without you! That's why we have a comprehensive benefit package to support you and your development. This includes an eight-week training program to help you succeed in your role. Having the right team members makes all the difference. Your well-being matters to us. If this team-based, family-centric environment excites you, we'd love to discover how well you fit. As a Patient Care Coordinator, you will report to the Regional Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Essential Functions: Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications: High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Benefits: 401(k) matching AD&D insurance Dental insurance Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Referral program Vision insurance Job Type: Full-time Work Location: In person Requirements:

Summary: Community LIFE provides services for nursing home eligible adults aged 55+ living in the community. As a COTA in the Home Care Coordinator position, you will work closely with the Interdisciplinary Team to assess participant needs and coordinate delivery of participant-centered appropriate home/personal care services. The primary focus of this role is to maximize rehab potential in all aspects of daily living and minimize or eliminate inpatient care. The HCC is instrumental in supporting smooth transitions to and from home after hospitalization or acute Skilled Nursing for extended respite or rehab. The HCC will work under the supervision of the Home Care Supervisor and in collaboration with the Therapy team to formulate an appropriate plan of care for in-home services. Schedule : Mon-Fri 7:30am-4:00pm plus one weekend day per month and on-call rotation every 5 weeks Location : McKeesport, PA Required Education: Graduate of accredited Certified Occupational Therapist Assistant (COTA) program. Required Experience: At least one year of experience working with a frail elderly population, preferably in long term care, home care or community health. Experience teaching patients and other health care workers preferred. Required Certifications/Licensure: Valid PA COTA license and Valid PA Driver's license. Required Skills Knowledge of the medical, social, and emotional needs of a frail, elderly population. Effective written and oral communication skills. Strong organizational and planning skills; ability to manage multiple priorities. Must be able to work independently and to utilize critical decision-making skills. Working knowledge of utilization review, quality assurance and managed health care concepts. Ability to work with the interdisciplinary team approach to care for the elderly. Working knowledge of local health care and geriatric service networks. Basic working knowledge of Windows operating systems, e-mail, word processing. Able to deliver services in a compas s ionate, responsive, and courteous manner. Dependable, resourceful and flexible. Able to work effectively with staff, participants, providers and referral sources. Interest in geriatrics and community-based programming. Ability to appreciate and enjoy working with elderly individuals. Benefits: Community LIFE offers a generous benefit package, including Medical, Dental and Vision insurance, Life insurance, Long Term Disability insurance, 4 weeks Paid Vacation, Paid Holidays, Company contribution to a 403(b)-retirement plan, Tuition Reimbursement, Mileage Reimbursement, Employee Appreciation events, and more! About us: Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region's experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.

To apply via text, text 9816 to ************. Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan. Location: Arcadia Home Care & Staffing 3410 Fourth Avenue Beaver Falls, PA 15010-3574 Schedule: Full-Time | In-Office | Monday-Friday | 8:00 AM - 4:00 PM Why You'll Love Working Here: * Competitive Medical, Dental & Vision Benefits * Monthly Bonus Opportunities * Daily Pay Option * Paid Time Off (PTO) * Retirement Planning * Life Insurance * Employee Discounts * Continued Education & Growth Opportunities What You'll Do: * Create and manage caregiver schedules with precision and care * Ensure uninterrupted service by coordinating coverage for client needs * Conduct monthly wellness calls and in-home visits * Be the go-to for client updates, service changes, and support * Supervise and motivate direct service employees * Maintain a professional, welcoming office environment * Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations What You Bring: * High school diploma or equivalent * At least 1 year of industry experience * Strong interpersonal, organizational, and communication skills * Tech-savvy with Microsoft Word, Excel, and scheduling software * Reliable transportation Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training To apply via text, text 9816 to ************.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary. • Initiates contact for the company's Home Health to assists in preparation of accepting care of the patient such as obtaining complete/accurate demographic information, medical history including diagnosis for care, and primary care physician information. • Responsible for introducing the company's Home Health, to the patient/caregiver, explaining benefits, and coordinating clinical information to start care for the physician ordered service. • Provides follow up feedback to referral sources regarding admissions and any non-admit decisions. • Collaborates with the rehabilitation facilities regarding patient care needs and discusses potential needs of services at discharge. • Assist sales teeam with daily sales activities, including but not limited to obtaining physicans orders, PTO coverage, attending commuity engagement activities, etc. • All other duties as assigned by supervisor. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Demonstrated knowledge of referral source types and community resources • Must have excellent organizational skills and ability to complete competing priorities • High energy level and passionate about care delivery • Displays a high level of professionalism by exercising appropriate communication, patience, flexibility and a cooperative attitude • Ability to listen attentively and offer care options based on individual patient health needs • Proficient computer skills - ability to navigate Microsoft email, word, excel, and agency software EDUCATION and/or EXPERIENCE: Experience in a healthcare setting, performing office duties EMR/portal experience is highly valued • Sales experience preferred Must have and maintain a valid Pennsylvania Driver's License, maintain automobile insurance coverage and have access to a reliable automobile. . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. Employee will be required to drive daily for meetings or to complete daily work responsibilities. Employee will work in varied the company's and facility environments based on assigned caseload. COMMENTS: This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR251376

←Back to all jobs at All American Home Care LLC Patient Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status JOIN THE WINNING TEAM! ALL AMERICAN HOME CARE offers an excellent benefit package that includes generous paid time off, paid holidays, healthcare benefits (Health, Vision, and Dental), Life insurance and 401K. JOB SUMMARY: Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. Ensure a high level of care for the patient given by the home health aides. Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. Managing last minute calls outs, finding appropriate coverage. Developing an on-call pool of agency aides with various shifts in coordination with Human Resources Communicate with referral sources and Case Managers to provide an excellent customer service experience Listening to needs of clients and matching them to the appropriate caregiver(s) Manage Caseload of 100+ patients Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our expanding All American Home Care family. Please visit our careers page to see more job opportunities.

The RN Women's Health Care Coordinator is responsible for delivering comprehensive, patient‑centered nursing care and care coordination services to women across the lifespan. This role supports clinical providers by managing preventive screenings, coordinating obstetric/gynecology referrals, ensuring continuity of care, providing patient education, and supporting quality-improvement initiatives within the women's health service line. The Nurse will serve as a key liaison between patients, providers, external specialists, and community resources to promote optimal health outcomes. Qualifications * Required: * Current Registered Nurse (RN) license in the state. * CPR/BLS Certification. * Experience in women's health, OB/GYN, public health, or primary care. * Preferred: * Experience in community health or FQHC setting. * * Familiarity with preventive care guidelines (ACOG, USPSTF, CDC). * Knowledge of trauma‑informed and culturally sensitive care practices. * Benefits ELFHCC offers a competitive, comprehensive benefits package designed to support the wellbeing of our employees and their families. Benefits for full‑time staff include: Health & Wellness * Medical, dental, and vision insurance with employer contributions * Employer-paid life insurance and disability coverage * Access to employee assistance resources and wellness programs Paid Time Off * Generous PTO accrual based on years of service * Paid holidays * Paid sick time * Paid jury duty and bereavement leave Retirement & Financial Benefits * 403(b) retirement plan with employer match * Flexible spending accounts (healthcare and dependent care) * Eligibility for Public Service Loan Forgiveness (PSLF) as an FQHC employer Professional Growth * Continuing education opportunities * Paid trainings, certifications, and professional development support * Opportunities for cross‑site training and advancement within the organization Additional Perks * Mission-driven, community-focused work environment * Supportive interdisciplinary team * Employee recognition and staff wellness initiatives

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA Classification: Non-Exempt Job Type: Full-Time Reports To: RxARECARE Supervisor Purpose: The Care Coordinator focuses on assisting patients and prescribers with coordination of necessary vaccines, as determined by the healthcare provider, in compliance with the associated REMS program if applicable. This position assumes the primary roles of patient care coordinator and order management technician for the RxARECARE program and possess a strong grasp of financial assistance programs that patients may qualify for and assist in enrolling patients in said programs. This role also processes pharmacy claims accurately and timely when necessary. On a daily basis, this role interacts with patients over the phone to coordinate prescription refill(s), update billing information, and address patient concerns. The Care Coordinator calls pharmacists as needed, communicates with healthcare providers in a confidential manner and adheres to applicable healthcare regulations. They will be responsible for all order management functions including data entry, prescription retrieval, adverse event/product complaint submission, patient profile updates, program consent tracking, and maintain frequent communication with the manufacturer and the manufacturer nurse care partner. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, introduce program offerings, customize welcome kit, ensure clinical compliance, authorize next shipment of medication, and coordinate any other patient engagement activities. Conducts physician office welcome call to provide overview of the program and complete enrollment in physician office communication preference plan. Tracks all interactions with patients and manufacturer representatives, utilizing mutually agreed upon platforms, to the extent permitted by law. Serves as the primary contact for the patient and physician to resolve inquiries. Ships patient travel kit by the manufacturer's vendor upon patient request or identified need. Ensures patients are enrolled and consented with the program and communicate with manufacturer representatives as needed. Performs all required order management activities such as order/data entry, patient onboarding, profile creation, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups. Enrolls patients in financial assistance programs as appropriate including Quick Start, Bridge, Copayment Assistance, PAP and Product Replacement if applicable. The Care Coordinator will screen and exclude federal and state healthcare program beneficiaries, such as Medicare, Medicaid, the VA/DoD, TRICARE, or any other federal or state healthcare plans from participating in the manufacturer's commercial co-payment program. Communicates to patients that they are referring the patient to an independent organization independent from the manufacturer, upon a patient transfer to third-party PAPs for assistance. Triages patients to rotation of all available 501(c)3 foundations if appropriate. Conducts all patients and physicians facing interactions related to reimbursement support, including but not limited to processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients. Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Communicates effectively with both the RPH Supervisor and Program Manager and performs other duties assigned. Required Qualifications: High school diploma or graduate education degree (GED) Excellent communication, organizational and interpersonal skills Preferred Qualifications: Bachelor's degree 1-3 years customer service experience 1-3 years' experience in a specialty pharmacy call center environment Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pittsburgh, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

←Back to all jobs at All American Home Care LLC Home Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status JOIN THE WINNING TEAM! ALL AMERICAN HOME CARE offers an excellent benefit package that includes generous paid time off, paid holidays, healthcare benefits (Health, Vision, and Dental), Life insurance and 401K. JOB SUMMARY: Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. Ensure a high level of care for the patient given by the home health aides. Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. Managing last minute calls outs, finding appropriate coverage. Developing an on-call pool of agency aides with various shifts in coordination with Human Resources Communicate with referral sources and Case Managers to provide an excellent customer service experience Listening to needs of clients and matching them to the appropriate caregiver(s) Manage Caseload of 100+ patients Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our expanding All American Home Care family. Please visit our careers page to see more job opportunities.