Ambulatory care coordinator jobs in Pocatello, ID

Previous MDS experience is required. The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Associate's or bachelor's degree in nursing from an accredited college or university Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. Two (2) years' nursing experience. Geriatric nursing experience preferred. CRN C Certification (clinical compliance) CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations Report any changes in a patient's condition identified by the MDS Assessment to the DON Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation Assist with review of the Interdisciplinary Comprehensive Care Plan Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request Perform functions of a staff nurse as required Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer d24ad0b8-823f-4e68-a892-2986ccdf7392

About The Job Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking a BIM Coordinator / VDC Engineer to support a large-scale advanced technology construction project for our client in Idaho. Successful candidates will thrive in a fast-paced environment and ideally have experience executing BIM Coordination for complex projects within the high-tech industry. Proven success working for EPCM company in a similar role, with facility design for cleanrooms, laboratories, semiconductor fab, data center, solar manufacturing, biotechnology, or pharmaceutical industries is highly desirable. This is not a remote position and will require the selected individual to live locally and within commutable distance to the state capital of Idaho. Relocation assistance is available as needed for selected individuals. Role accountabilities: Own communication between the different MEP trade disciplines, (Piping, Electrical, Ducting) for all aspects of routing coordination including the integration of the trade field teams with the trade detailing teams. Coordinate with all stakeholders to manage the resolution of issues with the inputs to the detailing process. Coordinate, facilitate and manage coordination meetings both in an office environment and on site. Issue meeting minutes and assign and manage ARs to resolution. Develop processes that ensure constructability input is provided by the trade construction team to the trade detailing team and that it is incorporated into the routing plans. Assist contractors in providing solutions to achieve a routing plan free of conflicts. This may require multiple interactions and design corrections. Complete Quality, Coordination & Clash audits on trade routing plans and work proactively with contractors to resolve issues. Monitor that the routing design is implemented in the field per the routing plan. Ensure all lessons learned from field clashes are implemented on the next routing plan. Work with the trade contractors to promote productivity improvements, efficient and flawless execution and also participate in continuous process improvement during execution of the project. Qualifications & Experience: 3+ years working in BIM Design and Coordination, preferably within the advanced technology industry. Proficient in 3D/BIM software: Navisworks, Plant 3D, Revit, AutoCAD MEP; Laser Scan software; Clash detection. Secondary education in Engineering, Architecture, or Construction preferred. Direct experience will be considered in lieu of formal education. Ability to provide legal US work authorization documents required. Will consider US domestic travellers and relocation. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. Salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

We are seeking a Mechanical and Plumbing VDC Coordinator to join our team. This position plays a crucial role in developing detailed 3D models of mechanical systems using Building Information Modeling (BIM) technology. The role ensures design accuracy, detects potential conflicts, and enhances installation efficiency while adhering to electrical codes and project specifications. ***Looking for someone with strong field experience and is tech savvy. Doesn't need to be an EXPERT in required software's (CAD, REVIT, etc.). Extensive, hands-on software training will be provided.*** Required Skills & Qualifications: Mechanical duct and/or plumbing FIELD construction experience. Understanding of construction methods, terminology, workflows, and MEP field installations. Key Responsibilities: Utilize Revit to create accurate 3D models of electrical systems, including wiring, lighting, power panels, conduits, cable trays, hangers, and related components. Actively participate in VDC coordination meetings, preparing electrical content and collaborating with architectural, structural, and mechanical teams to identify and resolve clashes. Develop shop drawings and fabrication documents to optimize the construction process. Maintain detailed project documentation, including model updates, design modifications, and as-built drawings. Conduct site visits to ensure seamless coordination and effective communication. Assist in developing and maintaining Virtual Design and Construction (VDC) standards for Revit, Navisworks, and other software platforms. Job Type: Full-time Benefits: Flexible schedule Paid time off Professional development assistance Profit sharing Supplemental Pay: Bonus opportunities Performance bonus Signing bonus

Part-time Description Location: Various Clinics including Pocatello East, Pocatello Golds, and Pocatello Campus (various clinics in Pocatello area) Schedule: M - F anytime 7 am - 7 pm Pay Range: $18 - $20/hour Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred Salary Description $18 - $20/hour

Four Pines Physical Therapy is a private practice physical therapy clinic that has been service the Teton County area since 1998. Since our inception, we have added two more locations one in Alpine, WY and one in Pinedale, WY. Four Pines offers an array of services geared to support our community. Our vision is to grow our rehab services across the region with the mission to support our local and commuter communities in their physical pursuits through skilled and professional care that allows each member to reach their fullest capacity as possible. Our culture is uplifting, compassionate, engaging, humble and we work to advance our knowledge base in our jobs to best serve the community and the business. We value accountability, teamwork, integrity, mentorship, compassion, honesty, and fun. Job Description Are you a reliable, compassionate, organized, and detail-oriented professional looking to make a difference in patients' lives? Our thriving private practice physical therapy clinic is seeking a dedicated Patient Care Coordinator to join our team. In this pivotal role, you'll be the first point of contact for our patients, ensuring they receive the highest quality care and service. Serious inquiries only please. Keys to success include Technical knowledge of Microsoft Office 365 and ability to learn new software (EMR and Billing) Reliability, flexiblity and the ability to work until 7pm M-TH, 5pm F Being professional, empathetic and compassionate towards others Organized and detail oriented with sound time management skills Ability to forward think and management multiple professional schedules Have well developed interpersonal skills and ability to have crucial conversations Have the ability to be accountable Be a strong representative of the company supporting company goals Be fun, dynamic, silly, professional Responsibilities include: Utilization of EMR to completely and accurately enter patient demographics, insurance, manage professional schedules Phone, email and text management Patient balance collections Insurance verification Team member with other PCCs, Virtual Assistants, Billing Team and Clinical Team KPI management/data entry Qualifications Ability to work within Microsoft 360 Ability to work within our EMR and Billing System with accuracy Attention to detail Reliability Focused yet flexible to handle a high paced environment Excellent communication skills Ability to manage crucial conversations especially around money Social Additional Information Compensation: Hourly rate of $25 - $30, dependent upon experience We offer a full benefits package including health, vision/dental insurance, LTD/STD, life insurance, 401K with company match as well as 3 weeks PTO, paid holidays, annual employee summer day.

Job DescriptionDescription: Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $17 - $19 /hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements: High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred

Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now PATIENT CARE COORDINATOR Job Code:2025-MH-058 Location:COEUR CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Full Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Availability to work as scheduled on clinic days. Consistent work history indicating exemplary attendance, excellent customer service and the ability to work positively and efficiently with both the public and in a team oriented environment required. Cashiering experience required. Physician/Dental/Optical/Chiropractic scheduling within NextGen Electronic Practice Management experience preferred. Keyboarding, computer and 10-key experience required. Medical/Dental/Optical/Chiropractic terminology preferred. Excellent verbal and written skills required. Previous experience providing excellent customer service both on the phone and in person while managing stressors without projecting on the patient or team members required. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 30 lbs. * Standing/walking 10 - 50% of the day. * Sitting 50 - 90% of the day. * Pushing up to 30 lbs. * Pulling up to 30 lbs. RESPONSIBILITIES: * Delivery of excellent customer service to ensure that each person, internally and externally is greeted professionally with each and every interaction. * Orients new patients to Marimn Health and provides an introduction to services and programs available. * Serves as the initial point of contact for patients. Appropriately manages patient's questions, concerns or issues. Able to direct patients to the appropriate resource within the organization. * Registers new patients into NextGen (EPM) and Pharmacy Software following approved protocol and procedures. Advises patient of payment responsibilities and billing protocols appropriate for each patient. * Pre-screens patients for Purchased and Referred Care and Sliding Fee eligibility. Advises patients of discount and payment options. * Responsible for collection and maintenance of: demographic information; eligibility information; Patient Privacy notices; income information and other information assigned as it relates to funding sources (i.e. UDS, third party payers, etc.) * Appropriately schedules patient appointments using the company's systems and standard solicitation of reason for visit; Primary Care Provider (PCP); appropriate identification of patient using name and date of birth. Ensures scheduled appointments are within guidelines of appointments for medical, dental, BH visits and variances are communicated to the appropriate team. * Initiates patient visit and ensures check-in procedures are competed efficiently and appropriately to create the encounter and initiate the billing of charges. Verifies patient demographics, assigns appropriate rendering provider; attaches correct and updated insurance to the encounter. * Notifies health care provider (i.e. nursing, medical, dental, behavioral health) regarding late arrivals, no-shows and cancellations in order to optimize provider time. * Completes appointment reminder calls for medical patient appointments at least one business day prior to appointment. Reminds patients of appointment date, time and provider and informs them of expected payment due at time of service. * Works collaboratively with revenue staff to effectively manage and collect revenue related to patient encounters. Responsible for collection, recording and securing payment and preparation and issuance of receipt for payment. * Assists patients with alternate resources by providing contact information and/or introduction to the organization's Outreach and Enrollment Team responsible for assisting patients with evaluation of alternate resources. * Works collaboratively as part of the reception pool, gaining the skills required to work in various reception areas to best facilitate patient and staffing needs. * Handles patient calls thoroughly and appropriately, exhausting all resources to assist before transferring. * Able to manage self and not project stress onto patients or fellow team members. * Processes patient payments and prepares receipts. * Maintains the cash drawer following departmental policies and procedures. * Prepares deposits from daily receipts and third party payments, as required. * Assists as a team member, as required, with updating policies and procedures, serves on committees and works with the manager and other departments to maintain positive patient/clinic interaction. * Other duties as assigned.

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES * Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals * Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival * Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. * Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. * Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. * Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: * Exceptional customer service and written / verbal communication * Detail-oriented, organized, and tech-savvy * Ability to multitask and work collaboratively * Professionalism and reliability * Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

Job Description Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas. About Us: Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way. We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding. You are what make us amazing! Pay: $22-$24/hr Schedule: Full-Time , 8:30 AM - 5:00 PM Location: St. George , Hybrid Role Overview: We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services. Key Responsibilities: Track daily visits, adjust scheduling as necessary Assure Plan of Treatment services and frequencies are consistent with client schedules Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity Requirements Strong Communication through Phone, Text, Email 1+ year of previous scheduling experience (healthcare preferred) Previous billing experience (preferred) Ability to manage multiple priorities simultaneously Previous healthcare experience preferred (medical assistant, certified nursing assistant) Why Join Us: Opportunity to make a meaningful impact in the lives of clients and their families Supportive team environment with opportunities for professional growth and development Competitive salary and benefits package Benefits Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Paid weekly If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!

Guardian Family Dental is looking for a warm, professional, and detail-oriented Patient Care Coordinator to join our front office team. If you're someone who enjoys helping people, thrives in a fast-paced environment, and is ready to grow with a patient-centered practice - we'd love to meet you! What You'll Do: Greet and check-in patients with warmth and professionalism Present treatment plans and financial options clearly and confidently Schedule appointments to ensure optimal patient flow and provider efficiency Communicate effectively with clinical team members and insurance carriers Handle patient questions related to treatment, insurance, and payments Maintain accurate and organized patient records Our Ideal Candidate: Previous dental front office or treatment coordination experience REQUIRED Friendly, reliable, and professional with strong communication skills Comfortable discussing financial arrangements and insurance questions Detail-oriented with strong organizational abilities A team player who enjoys creating a positive experience for every patient Schedule: Monday-Thursday: 8:00 AM - 5:00 PM Friday: By appointment Weekends: Off Why Join Guardian Family Dental? Friendly, tight-knit team culture Patient-first philosophy with long-term relationships Opportunity to grow and learn in a supportive environment Beautiful office located in sunny St. George, Utah

Back @ Work Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Logan, UT Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers. We practice PATIENT with our peers and all individuals we come in contact with within our scope. Professional | Accountable | Timely | Intentional | Navigate | Thank You Basic Benefits (Health & Fringe) Health Dental Vision Basic and Voluntary Life and AD&D Short- and Long-Term Disability Safe Harbor Retirement Profit Sharing Retirement Supplemental SUMMARY The Patient Care Coordinator will be a self-motivated, self-starting, leader. Excellent communications to keep everyone updated and engaged in all aspects of the interventional and vascular office. Exceptional interpersonal skills in resolving complex and potential conflicts arising during any special, urgent, or untimely added procedures/patients. Providing optimal support to interventional and vascular patients & referring physicians and serving as back-up support to other scheduling modalities. Works closely with office supervisor, department supervisors, PA-Cs' and physicians to ensure physician/clinician and patient appointment preferences are met. RESPONSIBILITES · Answering multiple phone lines · Working in multiple different electronic systems via computer · Top notch customer service to all patients, referring physicians as well as intra department co-workers. · Establishing and maintaining interpersonal relationships · Securing required patient demographics. · Securing required documentation for procedure · Validating demographic information for completeness and accuracy. · Maintains the strictest ePHI, PHI and HIPAA confidentiality & complies with all CMS requirements. · Evaluating information to determine compliance with standards · Responsible for work outcomes and results · Documenting all necessary information in the computer systems. · Coordination of patient through the continuum of care. · Actively supports departmental and corporate strategic plans and goals. · Requires meeting strict deadlines. · Conflict management when dealing with unpleasant, angry or discourteous people. · Management of one's own time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Preferred certification: Medical Assistant or CNA preferred Knowledge: Knowledge of clinic policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling and punctuation to communicate in written format. Knowledge of CPT and ICD-9 coding. Knowledge of managed care, Medicare, and Medicaid guidelines (CMS). Skills & Abilities Skill in effective personnel management including training staff and delegating duties. Skill in trouble-shooting insurance problems and appealing claims. Skill in maximizing insurance collections. Skill in written and verbal communication. Abilities: Ability to work effectively as a team member with physicians and other staff. Ability to flexibly respond to changing demands. Ability to plan, organize, prioritize and direct the work of others. Ability to identify claims problems and recommend solutions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to interpret and understand insurance benefits and reimbursement. Ability to communicate clearly and concisely with both written and verbal communication. Ability to process written and verbal communication instantaneously. Ability to establish and maintain effective working relationships with patients, employees, and the public. Equipment Operated: Standard office equipment with emphasis on telephone and computer hardware/software, Fax queue. Work Environment: Medical office. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a clerical staff in a clinical setting. While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist, regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include vision, distance vision and the ability to adjust focus. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests. This position is subject to background check as well as drug & alcohol screening. Location : 1 Location FLSA : FT - Non-Exempt Schedule: Minimum Requirement Monday - Friday 8:00 AM - 5:00 PM

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

Job Description Eagle Vision One is seeking a Patient Care Coordinator to join our team! We are looking for someone with a welcoming personality who enjoys helping others and is eager to contribute to a positive, patient-centered environment. Paid on-the-job training and mentoring will be provided for all new hires. Must possess superior customer service skills and a genuine desire to learn and grow with our team. Key Responsibilities Include: Direct interaction with patients, ensuring a warm and professional experience Answering a multi-line phone system Scheduling patients and verifying/understanding insurance benefits Insurance billing and posting payments accurately and efficiently Assisting with additional administrative tasks as needed The ideal candidate will be detail-oriented and comfortable working with insurance claims and payment processing. Strong communication skills and the ability to work both independently and collaboratively are essential. We value individuals who are personable, approachable, and thrive in a fast-paced, team-driven environment. Applicants selected for interview will be given an aptitude test. Additional Requirements: Ability to work 40 hours weekly Must be dependable and committed to providing excellent service to our patients Previous experience with medical or vision insurance billing is a plus, but not required What We Offer: Medical, dental, vision, 401k Paid time off, holiday, and vacation pay Team-building activities and weekly training meetings A fun, supportive workplace that encourages growth and learning About us: Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service, and has been voted Idaho's Best eyecare provider. With offices in Eagle and Meridian and 8 providers caring for our patients, we are one of the largest privately owned practices in the state. We are excited to be expanding with a new location in Star and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring and professional environment dedicated to helping people maintain healthy vision. Visit eaglevisionone.com to learn more about our office, take a virtual tour, and read what our patients are saying. We are looking forward to receiving your application. Thank you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Porter is growing and looking to expand our Care Guide Coordination Team! Who We Are Porter combines the power of analytics with the power of care. Porter is a leading healthcare IT and services platform for care and coverage coordination that optimizes outcomes and member experience. We deliver understanding, compassion, information, and peace of mind for your members. Driven by robust AI analytics, Porter's™ Care Guide team helps the member navigate the healthcare delivery system, secures the right support for each member's specific needs, and directs Porter's team of expert clinicians to perform comprehensive in-home assessments, complete with lab and diagnostic testing. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience. Who You Are The ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide our members with an innovative and empathetic ecosystem of transparency. New team members will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission-driven organization. What You'll Do The Care Guide acts as a personal resource to Porter members (customers, patients, caregivers) to assist with a wide variety of healthcare-related needs and helps them to be successful in navigating through their healthcare journey. Ideal candidates will have the experience, drive, and compassion to seek out opportunities to proactively identify needs and resources to meet those needs, help members to understand the complexities of our healthcare system, ensure that members are fully utilizing their insurance plan benefits, and reduce costs (e.g., locate cost-effective solutions, identify the most appropriate site of care, help prevent avoidable admissions/readmissions, etc.). Job responsibilities include, but are not limited to: • Engage and assist members with all aspects of the Porter relationship, account, products, and Porter's Member Platform • Proactively identify the needs of members and provide personalized service • Act as a comprehensive resource for assisting members with a broad range of healthcare questions and needs • Identify and document Social Determinants of Health (SDOH) and assist with identification of community resources • Facilitate communications to bridge the gap between patients and appropriate clinical teams as needed • including scheduling PCP and specialty appointments and following up to ensure member follows through • Help identify and facilitate education resources to assist members in their self-care • Interpret and articulate Health Plan benefits and coverage, and ensure that members are fully utilizing their benefits • Be readily available to assist members via omnichannel resources (phone, email, chat) • Manage & update customer CRM (Salesforce Service Cloud) • Document relevant details about all patient/Caregiver interactions. • Boost member satisfaction and loyalty by providing a consistently excellent experience and striving to go above and beyond. • Assist members with hospital discharges (when applicable): ▹Coordinates and facilitates patient discharge planning in collaboration with other healthcare professionals. ▹Collaborate with patients, caregiver(s), and healthcare team to facilitate a discharge process that enhances patient satisfaction and adherence to discharge orders and ensures efficiency of time and resources involved in each patient discharge. ▹Review case notes from Hospital providers to identify Durable Medical Equipment (DME) needs, schedule requested appointments, and/or facilitate other needs required to ensure optimal outcomes for patients' post-discharge. ▹Act as concierge to identify and facilitate DME procurement and follow-up appointment needs for patients What You'll Need Qualifications That Are Preferred • 2-3 years of experience working in direct contact with patients in a healthcare setting • Demonstrated ability to interpret and apply health insurance benefits • A strong sense of empathy, compassion, and friendliness (extroverted and people-oriented) • Drive to go above and beyond to ensure that members/patients/caregivers feel genuinely supported and valued during challenging times • Exceptional communication skills, both written and oral, with the ability to assist others (customers and coworkers alike) with sincerity, respect, and compassion • Ability to pivot tasks and demonstrate strong time management skills to juggle various time driven responsibilities while keeping member needs at the forefront • Must be an excellent listener, both to ensure that the member feels valued/respected and to identify any potential needs that the member may not be directly articulating • Ability to work with team to cover on-call and holiday schedules as needed Qualifications That Are Required • High School Diploma • A dedicated work area established that is separated from other living areas and background noise, and ensures professional work environment and patient information privacy • Ability to keep all company-sensitive documents and systems secure • A reliable, high-speed internet connection Benefits of Working with PorterRemote Work EnvironmentPaid Time OffLaptop SuppliedBenefits - Medical Dental Vision Voluntary Life + AD&DA fun team and special culture

A note from our Founder, Brooke Ochojski: Welcome to Skin N' Tox Aesthetics! A little bit about me! I am an RN with over 18 years of experience. For over more than 1/2 of my nursing career, I have been involved in medical aesthetics. I have been injecting for over 13 years now. During my career as an injector, I have been perfecting my craft in the art of cosmetic injectables with ongoing annual trainings with the best in the industry. This is to ensure I consistently provide safe and beautiful results. I am also very passionate about helping people reach their “skin dreams” by coming up with custom treatment plans using medical-grade skincare combined with in-office treatments. I opened Skin N' Tox Aesthetics in January 2020, in an effort to bring something new and beautiful to the Treasure Valley. I wanted to provide a beautiful atmosphere with highly trained and educated team members. I pride myself on continuing education and believe it is best to share the wisdom and pearls we have gained along our journeys. In an effort to do this, I developed and teach a Beginner Cosmetic Injection Course for MD's, NP's and RN's as well as provide custom, private trainings. Position Overview: Skin N' Tox is seeking a dynamic and results-driven Aesthetic Consultant to lead client consultations and drive revenue growth. This role is ideal for a confident, outgoing sales professional with excellent communication skills and a passion for aesthetics. The consultant will educate clients, recommend personalized treatment plans, and convert consultations into sales while ensuring an exceptional patient experience. They will also promote new services and collaborate with the marketing team on outreach efforts and lead management. Acting as a key liaison between clients, providers, and management, this individual will play a crucial role in growing Skin N' Tox. If you are a persuasive communicator with a strong sales mindset, we'd love to hear from you! Key Responsibilities: Patient Consultation: Conduct thorough consultations with patients to explain recommended treatments and answer questions. Customize treatment plans based on individual patient needs and preferences. Sales and Relationship Building: Utilize strong sales techniques to effectively communicate the value of recommended treatments. Build rapport with patients, fostering a trusting and comfortable environment. Marketing, Promotion, & Lead Management Actively engage in marketing initiatives by promoting services, special offers, and new treatments through consultations, events, and community outreach. Follow up with leads, nurture client relationships, and maintain a strong pipeline to drive conversions and maximize revenue. Metrics Tracking: Track key performance metrics related to treatment plan acceptance, patient satisfaction, and clinic goals. Analyze data regularly to identify trends and areas for improvement. Collaborate with the management team to develop strategies based on performance metrics. Job-type: Part-time or full-time Compensation: $18/hr plus significant bonus potential Qualifications: A minimum of 2 years sales experience in a MedSpa or equivalent experience in high-end beauty or retail environments. Must have general knowledge of medical aesthetics and skin care. Excellent interpersonal and communication skills.

Schedule: Part Time | 8:30 am - 4:30 pm | Thursday - Friday Grand Peaks is looking for a caring, organized, and motivated Care Coordinator to join our team part-time (two days a week). In this role, you'll help patients get the care and support they need whether that means connecting them with community resources, managing chronic conditions, or making sure they get follow-up care after a hospital visit. You'll work closely with patients, families, and healthcare providers to make sure everyone is on the same page and ensure patients feel supported every step of the way. What You'll Do As a Care Coordinator, you'll help patients get the care and support they need by: * Connecting them with community resources and services. * Checking in after hospital or ER visits to review discharge instructions and set up follow-up appointments. * Support patients in managing chronic conditions, identify those needing extra help, and collaborate with the care team to create and follow through on personalized care plans. * Completing prior authorizations for medications and imaging. * Coordinating care between doctors, specialists, and other healthcare providers. * Keeping patient information up to date in the electronic medical record. * Being the go-to person for patients and families, answering questions, helping with challenges like transportation or prescriptions, and making sure they feel supported. * Providing education and resources in a way that's easy for patients to understand. * Taking part in trainings and team meetings to keep improving how we serve our patients. You'll need to stay organized, work well independently, and communicate clearly but most of all, you'll bring compassion and care to every patient interaction. Requirements * High School Diploma or equivalent required. * At least 2 years of experience working with patients who have chronic conditions, prenatal/perinatal needs, or families and children. * Previous experience with care coordination or case management in a medical setting. * Comfortable managing multiple priorities in a busy environment. * Knowledge of medical terminology. * Bilingual skills preferred. * Proficient in using email, phone, and other communication tools. * Highly organized and able to keep accurate notes and records. * Experience with health IT systems or reports is helpful. * Familiarity with local healthcare and social service resources is a plus. Please submit your resume with references. We look forward to hearing from you!