Ambulatory care coordinator jobs in Port Orange, FL

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance! No weekends or evenings -- Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Here are some of the duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge Bilingual English/Spanish preferred We offer a comprehensive benefits package to our eligible employees:, 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary Profit-Sharing Contributions of up to 4% Health insurance Employer Contributions to HSA's and HRA's Dental insurance Vision insurance Flexible Spending Accounts Voluntary Life insurance Voluntary Disability insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Identity Theft Insurance Legal Insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Position Summary: The Specialty at Retail (SAR) Patient Care Coordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's medication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Functions: May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Assists in faxing and/or calling physician office's regarding refill requests. 3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 4. Review of HIPAA standards. 5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 6. Document in the appropriate system all needed information, indicating correct ship date and shipping address. 7. Document in the appropriate system all needed information and email appropriate parties when required. 8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 9. Assists in faxing and/or calling physician office's regarding refill requests. 10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 11. Review of HIPAA standards. 12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 13. Document in the appropriate system all needed information, indicating correct ship date and shipping address. Qualifications Minimum Position Qualifications: 3-5 Years of Customer Care experience High School Degree College Degree a plus Desired Previous Job Experience Operating in a call center / contact center environment Specialty Pharmacy experience a plus Medical industry a plus Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

Job Description Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions. Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion. Our medical practice is seeking a dedicated and compassionate individual to join our Care Coordination Team. In this vital office-based role, the Care Coordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities. Strong interpersonal skills and a commitment to compassionate communication-with providers, patients, caregivers, and team members-are essential. This position works closely with both the Care Coordinator Manager and Team Lead to maintain the highest standards of patient-centered care. Qualifications & Attributes: High school diploma or GED. Post high school education is advantageous. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans. Proficiency in Microsoft Office applications (Word, Excel, Outlook). The ability to type and file accurately. Strong communication, interpersonal and presentation skills. Good computer and electronic record skills. Excellent organizational skills. Excellent interpersonal skills. Aptitude in problem-solving, critical thinking, and decision-making. Outstanding time management skills. Excellent written and verbal communication skills. Strategic thinking and analytical skills. Major Areas of Responsibility Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift. Work with assigned color team. Complete orders given by medical practitioner. Add lab results to flowsheet. Prepare the schedule for the following day with records. Ensure color team census is properly maintained. Ensure the workflow process is being completed daily. Thorough, accurate documentation of all activities. Ensure patients have a scheduled upcoming PCP appointment. Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review. Special projects as designated by the CC Manager. Other tasks as assigned at the discretion of the CC Manager.

Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

About Orlando Health: At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida's east to west coasts and beyond. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Directly responsible for providing high quality clinical care management services to patients aligned with the health system's valuebased care programs in collaboration with clinical and administrative stakeholders. Serves as part of a multi-disciplinary team to support patients by assessing individual risk factors, developing comprehensive care management plans, encouraging preventive care services, and following targeted evidence-based clinical protocols to optimize clinical utilization management and care outcomes for patients and their families. Responsibilities Essential Functions: Understands broad principles related to care management, healthcare operations, value-based care, insurance and payor relationships, organizational and departmental strategies, patient engagement, physician relations, and all other relevant clinical care delivery requirements. Coaches patients through their healthcare journeys by providing education about their condition, healthcare delivery, and clinical programs to decrease the risk of unnecessary emergency room visits or hospital admissions and encouraging use of the right resources at the right time. Identifies and removes barriers to appropriate utilization of resources for patients leverages health system solutions, including effective communication with management, to remove barriers as they arise. Contributes to problem solving within the team through communication, collaboration, data collection, critical thinking, evaluation of options and potential solutions to further the patient progress towards care plan goals. Meets established service level objectives for productivity, performance, and quality to support the achievement of system objectives and strategic imperatives. Takes initiative to develop knowledge, skills, and abilities to perform at a high level, including staying abreast of related care management news, documentation, literature, and continuing education. Communicates with third party payors and value-based care partner care teams, as appropriate and necessary, to ensure patients receive the most coordinated care possible in collaboration with all external stakeholders. Ensures compliance with all necessary risk management programs, corporate quality initiatives, and other corporate objectives. Leverages care management tools to effectively identify patients for various clinical protocols, including extensive review of frequent or unnecessary utilization patterns, unmanaged chronic diseases, and nonadherence to treatment regimens. Assesses unique patient needs to design individualized plans of care including chronic disease/complex condition management strategies, targeted health literacy and education materials, social determinants of health resources, and caregiver support plans. Coordinates with partner organizations and services to mitigate barriers to care, such as prescription drug programs, health and wellness programs, housing support services, durable medical equipment vendors, and public and private agencies, among others. Partners with various healthcare entities and physician practices to foster integrated relationships with patients, families, and caregivers, and to facilitate a streamlined patient experience across the continuum of care. Advocates for patients to optimize their own health and wellbeing using evidence-based standards of care, encouraging effective self-management strategies, and via referrals to in-person and virtual resources designed to track and improve outcomes. Supports quality initiatives collaboratively developed with payor partners through care gap closure campaign outreaches designed to engage patients and caregivers, increase treatment adherence, and better health outcomes for our covered populations. Monitors care plan progress with an emphasis on patients at the highest risk for clinical complications and/or avoidable events, and routinely evaluates continuous improvement opportunities to modify treatment plans, as needed. Maintains a high level of proficiency with organizational informational systems, including ELLiE and the associated Healthy Planet modules, to ensure care coordination support for our covered populations is efficient, timely, and effective. Participates in initiatives to support the health system's Accountable Care Organizations (ACOs), Bundled Payment programs, and clinical/physician practice operations, including use of effective cost and utilization management strategies. Provides concise and relevant information, data findings, and recommendations to health system leadership to assist in the development and execution of value-based strategies and network development, as necessary. Attends team meetings regularly with active engagement and collaboration. Performs other duties as assigned to support the health system's overall population health and value-based care team objectives. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards Other Related Functions: Works comfortably in teams as a participant and facilitator, including temporary teams for project-based initiatives. Possesses the ability to prioritize and work independently in addition to being an integral part of the care team. Communicates effectively through all forms of media and leverages critical thinking skills to effectively solve problems. Documents work efforts in an organized and accessible fashion while respecting confidentiality/privacy standards. Contributes to environment of psychological safety where ideas are welcomed, considered, and appreciated. Qualifications Education/Training: Associate of Science in Nursing (ASN) or Associate of Social Work (ASW) or other similar Associates degree program required. Bachelor of Science in Nursing (BSN) or Bachelor of Science in Social Work (BSW) or other similar bachelor's degree program preferred. Licensure/Certification: Maintains current Florida Registered Nursing (RN) license. Experience: Two (2) or more years of direct patient care experience in a hospital, post-acute care, physician office setting, value-based care/population health department, and/or other similar care coordination settings. Education/Training: Associate of Science in Nursing (ASN) or Associate of Social Work (ASW) or other similar Associates degree program required. Bachelor of Science in Nursing (BSN) or Bachelor of Science in Social Work (BSW) or other similar bachelor's degree program preferred. Licensure/Certification: Maintains current Florida Registered Nursing (RN) license. Experience: Two (2) or more years of direct patient care experience in a hospital, post-acute care, physician office setting, value-based care/population health department, and/or other similar care coordination settings. Essential Functions: Understands broad principles related to care management, healthcare operations, value-based care, insurance and payor relationships, organizational and departmental strategies, patient engagement, physician relations, and all other relevant clinical care delivery requirements. Coaches patients through their healthcare journeys by providing education about their condition, healthcare delivery, and clinical programs to decrease the risk of unnecessary emergency room visits or hospital admissions and encouraging use of the right resources at the right time. Identifies and removes barriers to appropriate utilization of resources for patients leverages health system solutions, including effective communication with management, to remove barriers as they arise. Contributes to problem solving within the team through communication, collaboration, data collection, critical thinking, evaluation of options and potential solutions to further the patient progress towards care plan goals. Meets established service level objectives for productivity, performance, and quality to support the achievement of system objectives and strategic imperatives. Takes initiative to develop knowledge, skills, and abilities to perform at a high level, including staying abreast of related care management news, documentation, literature, and continuing education. Communicates with third party payors and value-based care partner care teams, as appropriate and necessary, to ensure patients receive the most coordinated care possible in collaboration with all external stakeholders. Ensures compliance with all necessary risk management programs, corporate quality initiatives, and other corporate objectives. Leverages care management tools to effectively identify patients for various clinical protocols, including extensive review of frequent or unnecessary utilization patterns, unmanaged chronic diseases, and nonadherence to treatment regimens. Assesses unique patient needs to design individualized plans of care including chronic disease/complex condition management strategies, targeted health literacy and education materials, social determinants of health resources, and caregiver support plans. Coordinates with partner organizations and services to mitigate barriers to care, such as prescription drug programs, health and wellness programs, housing support services, durable medical equipment vendors, and public and private agencies, among others. Partners with various healthcare entities and physician practices to foster integrated relationships with patients, families, and caregivers, and to facilitate a streamlined patient experience across the continuum of care. Advocates for patients to optimize their own health and wellbeing using evidence-based standards of care, encouraging effective self-management strategies, and via referrals to in-person and virtual resources designed to track and improve outcomes. Supports quality initiatives collaboratively developed with payor partners through care gap closure campaign outreaches designed to engage patients and caregivers, increase treatment adherence, and better health outcomes for our covered populations. Monitors care plan progress with an emphasis on patients at the highest risk for clinical complications and/or avoidable events, and routinely evaluates continuous improvement opportunities to modify treatment plans, as needed. Maintains a high level of proficiency with organizational informational systems, including ELLiE and the associated Healthy Planet modules, to ensure care coordination support for our covered populations is efficient, timely, and effective. Participates in initiatives to support the health system's Accountable Care Organizations (ACOs), Bundled Payment programs, and clinical/physician practice operations, including use of effective cost and utilization management strategies. Provides concise and relevant information, data findings, and recommendations to health system leadership to assist in the development and execution of value-based strategies and network development, as necessary. Attends team meetings regularly with active engagement and collaboration. Performs other duties as assigned to support the health system's overall population health and value-based care team objectives. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards Other Related Functions: Works comfortably in teams as a participant and facilitator, including temporary teams for project-based initiatives. Possesses the ability to prioritize and work independently in addition to being an integral part of the care team. Communicates effectively through all forms of media and leverages critical thinking skills to effectively solve problems. Documents work efforts in an organized and accessible fashion while respecting confidentiality/privacy standards. Contributes to environment of psychological safety where ideas are welcomed, considered, and appreciated.

Job DescriptionJob Title: Client Care Coordinator (CCC) / Reception / Front Desk Overview: We are seeking a dedicated and professional Client Care Coordinator (CCC) to join our team at the front desk. The CCC will support the Manager in ensuring efficient Center operations and serve as the client liaison to ensure ongoing patronage. Responsibilities: Provide guidance to clients on services offered. Support the Manager in optimal Center operation. Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records. Hold clients accountable to their agreed-upon services and memberships. Introduce, promote, and sell retail products to clients. Process payments and manage client feedback. Greet clients warmly and provide information on services and products. Qualifications: Strong communication and interpersonal skills. Experience in a consultative sales environment. Proficiency in business software platforms (Zenoti). Excellent multitasking and organizational skills. Expectations for All Team Members at Serotonin Centers: Professionalism and Knowledge: Participate in daily huddles and keep the tracker up to date. Be knowledgeable about all products and services offered. Focus on asking more questions than talking to understand client needs better. Client Empowerment and Engagement: Treat every client with respect and empathy. Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness. Safety and Compliance: Ensure compliance with HIPAA regulations and biohazard standards. Follow rigorous protocols to ensure a safe and comfortable environment for clients. Collaborative and Supportive Environment: Work collaboratively with other team members to achieve common goals. Foster a supportive community within the center. Exceptional Customer Service: Be friendly, welcoming, and accommodating to all clients. Provide personalized care tailored to each client's specific needs and goals. Continuous Improvement and Accountability: Regularly participate in knowledge checks to stay up to date with the latest information and best practices. Actively seek and incorporate feedback from clients to continuously improve services. Marketing and Community Engagement: Follow the InCenter marketing plan and participate in local marketing activities. Engage with the local community through area marketing grassroots actions and other community outreach activities. By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike.

Benefits: Employee discounts Free uniforms Training & development Responsibilities: Provide guidance to clients on services offered. Support the Manager in optimal Center operation. Perform multiple tasks, including answering phones, scheduling, checking clients in, tracking Center engagement, and maintaining client records. Hold clients accountable to their agreed-upon services and memberships. Introduce, promote, and sell retail products to clients. Greet clients warmly and provide information on services and products. Perform multiple tasks, including answering phones, scheduling, checking clients in/out, and maintaining client records. Introduce, promote, and sell retail products to clients. Process payments and manage client feedback. Qualifications: Strong communication and interpersonal skills. Experience in a consultative sales environment. Proficiency in business software platforms (Zenoti). Excellent multitasking and organizational skills. Expectations for All Team Members at Serotonin Centers: Professionalism and Knowledge: Participate in daily huddles and keep the tracker up to date. Be knowledgeable about all products and services offered. Focus on asking more questions than talking to understand client needs better. Client Empowerment and Engagement: Treat every client with respect and empathy. Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness Safety and Compliance: Ensure compliance with HIPAA regulations and biohazard standards. Follow rigorous protocols to ensure a safe and comfortable environment for clients. Collaborative and Supportive Environment: Work collaboratively with other team members to achieve common goals. Foster a supportive community within the center. Exceptional Customer Service: Be friendly, welcoming, and accommodating to all clients. Provide personalized care tailored to each client's specific needs and goals. Continuous Improvement and Accountability: Regularly participate in knowledge checks to stay up to date with the latest information and best practices. Actively seek and incorporate feedback from clients to continuously improve services. Marketing and Community Engagement: Follow the InCenter marketing plan and participate in local marketing activities. Engage with the local community through area marketing grassroots actions and other community outreach activities. By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike. Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin - your Wellness and Anti-Aging Center - gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.

Client Care Coordinator / Patient Care Coordinator Ocoee, FL Family-Owned Private Dental Practice Classic Smiles, a family-owned and privately operated dental practice in Ocoee, Florida, is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office, you'll play a vital role in delivering a warm, professional, and personalized experience to every patient. This position is ideal for someone who thrives in a fast-paced setting, enjoys helping people, and is confident managing calls, scheduling, and administrative support with a smile. Key Responsibilities: Greet and check in patients with kindness and professionalism Answer and manage incoming phone calls Schedule, confirm, and update patient appointments Collect and process payments and insurance details Maintain accurate patient records in our system Collaborate with the clinical team to support smooth daily operations Qualifications: College degree required Previous experience in dental field required Comfortable using computer and phone systems Excellent communication, multitasking, and organizational skills What We Offer: Family-owned, supportive team culture Modern, high-tech office environment Comprehensive benefits package including: Paid vacation, personal time, and holidays Medical, vision, and dental insurance

Job Description Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment. Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother. This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply. Your day as a Patient Care Coordinator As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care. Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction. As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at RadX Inc. Apopka, you will need: 2+ years in medical office or radiology setting is REQUIRED Knowledge of medical terminology is required Strong interpersonal skills and a compassionate approach to patient care. Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily. The ability to actively listen and empathize will help you address patient concerns with sensitivity. Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently. Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly. Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience. Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment. A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care. Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! A job offer is contingent upon a successful background check and drug screen.

Description: Assisting Hands Home Care, a national leader for In-Home Care services is looking for the best caregivers to join our team. In this role, you'll work one-on-one with our seniors to keep them happy and healthy at home. This may include providing companionship, activities, personal care, meal prep, light housekeeping, and occasional transportation. Education: High School Diploma/GED required - CNA/HHA required Qualifications: In home or long-term care setting is preferred. Reports to: Scheduling Coordinator Benefits: We pay payroll taxes! We pay weekly! We offer Paid Time Off! We pay overtime! Pick your shifts and create your own schedule based on the hours you desire! We work with your schedule to keep you in your area! We are a family run agency involved in the community! We operate as a team and recognize hard work and loyalty! We care about our caregivers and believe communication is key! We are busy and growing! Required Documents: Level II Background Classroom CPR CNA or HHA HIV/AIDS Certificate Alzheimer's Certificate Assisting With Self-Administration of Medication Certificate TB Screening Hours: Looking for full and part-time positions with overtime available. Assisting Hands does not guarantee hours. Contact: Call ************ for more information or email Info_******************************* We are located at 1635 S Ridgewood Ave, Unit 102. Give us a call and become part of our family today! Compensation: $13.00 - $20.00 per hour depending on shift Compensation: $13.00 - $19.00 per hour Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child. Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring. According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company's core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said. According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.” Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J. “I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L. “What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs.” LaEasha G. Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

Searching for a new Lab Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help! available near Orlando, Florida! Details - Full-time and permanent - Shift: Days - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - College degree - FL license - ASCP cert - Prior experience Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min. REF#LM2086

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. * Orders have been approved (when needed). * Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). * Completes orders with proper documentation on where patient is scheduled and how patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients. * Enters all Inpatient and Outpatient elective procedures in HITS tool. * Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. * Participates in Super Huddle and provides updates on high priority patients referrals. * Addresses referral based phone calls for Primary Care Physicians panel. * Completes and addresses phone messages within 24 hours of call. * Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) * Retrieves consultation notes from the consult tracking tool. * Follows up on all Home Health and DME orders to ensure patient receives services ordered. * Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Must be detail-oriented, possess the ability to multi-task and be open to cross-functionally training in referrals duties. * The individual in this role must exercise proper phone etiquette and have the ability to navigate proficiently through computer software systems. * Must be team-oriented and work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner. * Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks. Knowledge of medical terminology, CPT, HCPCS and ICD coding preferred. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Provides customer service and first point of contact to patients, physicians and Axium staff by reviewing patient profiles and scheduling deliveries of patient's medication; collecting key clinical information via NPCC assessments; discussing delivery schedule and refill procedures for the next delivery. Must be team oriented and work well with others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities may include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Review of HIPAA standards. 3. Reviews all notes prior to delivery confirmation; communicating with patient and/or physician office insurance investigation and patient responsibility. 4. Collection of key clinical information via the NPCC assessments. 5. Ability to understand and document all needed information as indicated in NPCC scripting. 6. Reviews UPS delivery schedule, medication storage, new patient packets and refill procedures for future deliveries. 7. Confirm form of payment information (Credit Card, Debit Card, Etc.) 8. Charges credit card/debit card as needed for all Major Medical and Self Pay patients. 9. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 10. Document in the appropriate system all needed information; indicating correct ship date and delivery address. 11. Reviews for accuracy. (Addresses, Medication Shipping, Authorization on file, and Collection of patients co-pay.) 12. Notifies RPH/RN with any patient side effect and/or request from the customer. 13. Completes “variances” when indicated and report to the PCC manager with appropriate documentation. 14. Sends “Status Updates” to physician office's when appropriate and informs the Nursing and Sales Associate teams of the issue at hand. 15. Tracking Packages with UPS and ensuring patient receives medication in a timely manner and stability is intact. 16. Solves issues that arise in a timely manner; documenting all relevant information on the patient's record. 17. Liaison between other departments within the company and the patients. 18. Other responsibilities as assigned by management. Qualifications Key Qualities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. The candidate must be able to multi-task, work well with others and be able to handle change while always being a team player and open to new ideas and views. Education/Experience: Minimum of a high school diploma with some advanced education preferred. One to two years related experience in pharmacy/medical office and/or training; or equivalent combination of education and experience. Bonus Skills: 1-2 years experience with the following disease states that Axium provides but not limited to: Hepatitis, Oncology, Multiple Sclerosis, Arthritis, HIV/AIDS, Growth Hormone, etc. or other related experience. Competencies: To perform this job successfully, the individual should demonstrate the following competencies: Customer Service: Ability to handle difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance and is able to meet commitments expected by the internal and external customer. Language Ability: Due to the nature of this position and the interaction with non-bilingual and bilingual patients and families the candidate must possess the ability to articulate, be easy to understand and possess an average command of the English/Spanish language, both written and verbal. Must possess the ability to read and interpret simple instructions, short correspondence documents such as prescriptions, basic understanding of insurance and procedure manuals. Reasoning Ability: Ability to solve practical issues and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to new ideas and open to change. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Computer Skills: Must be technologically savvy with a multitude of equipment including, but not limited to: Computers, fax machines, scanners, printers, etc. Should be comfortable with a number of operating systems and the Microsoft Office Package (Outlook, Word, Excel and Power Point). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. On occasion the employee must occasionally lift and/or move up to 10 pounds. Work Environment: The work environment characteristics described here are representative of what the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. Additional Information All your information will be kept confidential according to EEO guidelines.

CARE COORDINATOR, ACUTE SW II Orlando Regional Medical Center (ORMC) ORMC Care Management Pool (PRN) Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients' risk factors and the need for care coordination, clinical utilization management and preventative care services. Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required. Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit. Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area. Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience. Essential Functions • Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient). • Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan. • Daily monitoring of progress towards discharge plans and/ or need to alter discharge plan due to change in patient condition / family needs with a priority placed on those patients at highest risk for complication/ admission/ readmission. • Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies. • Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies. • Educates patients and families about the health care system and facilitates relationship building between the various settings. • Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified. • Contributes to problem solving within the team through communication, collaboration, data collection, obtaining consensus and evaluating outcomes of treatment options to include tracking patient progress towards care plan goals and revising the care plan as indicated. • Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being. • Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate. • Works with available IT resources (i. e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders. • Participates in clinical outcome measurement to include the identification of strategies that promote population health. • Ensures patient safety in the performance of job functions to include the implementation of policies, procedures and standards to support the assigned duties. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Description: Assisting Hands Home Care, a national leader for In-Home Care services is looking for the best caregivers to join our team. In this role, you'll work one-on-one with our seniors to keep them happy and healthy at home. This may include providing companionship, activities, personal care, meal prep, light housekeeping, and occasional transportation. Education: High School Diploma/GED required - CNA/HHA required Qualifications: In home or long-term care setting is preferred. Reports to: Scheduling Coordinator Benefits: We pay payroll taxes! We pay weekly! We offer Paid Time Off! We pay overtime! Pick your shifts and create your own schedule based on the hours you desire! We work with your schedule to keep you in your area! We are a family run agency involved in the community! We operate as a team and recognize hard work and loyalty! We care about our caregivers and believe communication is key! We are busy and growing! Required Documents: Level II Background Classroom CPR CNA or HHA HIV/AIDS Certificate Alzheimer's Certificate Assisting With Self-Administration of Medication Certificate TB Screening Hours: Looking for part-time positions with overtime available. Assisting Hands does not guarantee hours. Contact: Call ************ for more information or email Info_******************************* We are located at 1635 S Ridgewood Ave, Unit 102. Compensation: $15.00 - $20.00 per hour Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child. Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring. According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company's core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said. According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.” Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J. “I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L. “What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs.” LaEasha G. Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.