Ambulatory care coordinator jobs in Provo, UT - 32 jobs

Revere Health's mission is to put its patients' health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary As the Cardiology Patient Transition Coordinator, you will play a key role in supporting patients during the transition of our cardiology clinic. This position focuses on providing compassionate, knowledgeable, and efficient assistance to help patients navigate their next steps in care. You will guide patients in identifying appropriate providers within our organization or in the broader community, ensuring continuity of care and a positive patient experience. Essential Duties & Responsibilities Serve as the primary point of contact for patients seeking cardiology follow-up or continued care. Assist patients in understanding their care options, including in-network and external resources. Coordinate referrals to other providers, clinics, or health systems based on patient needs and preferences. Work closely with internal departments and clinics to ensure smooth handoffs. Maintain up-to-date knowledge of available providers and services in the region. Ensure timely communication with patients via phone, email, or other communication channels. Document all interactions and referral activities in the electronic health record (EHR). Address and escalate patient concerns or complex cases to leadership or care coordination teams as appropriate. Maintain confidentiality and comply with HIPAA and other relevant regulations. Minimum Qualifications Knowledge of cardiology terminology, procedures, and common conditions (obtained through experience in a cardiology or healthcare setting). Excellent interpersonal and communication skills, with a patient-centered approach. Strong organizational skills and attention to detail. Proficiency in using electronic health record systems (e.g., Epic, Cerner) and Microsoft Office Suite. Ability to work independently and collaboratively in a fast-paced, transitional environment. Prior experience in referral coordination, patient navigation, or clinical support roles. Experience in working with insurance plans and understanding in-network vs. out-of-network referrals. Medical Assistant or similar clinical background (preferred but not required).

Canyon View Medical is seeking the services of a Care Coordinator for our Family Medicine clinics in Mapleton, Springville, Spanish Fork, and Santaquin, Utah. This position is responsible to assist patients by helping them coordinate care outside of our clinics by scheduling with specialists and/or diagnostic testing. Primary Responsibilities Respond to questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status. Contact patients regarding pending referrals and/or diagnostic testing. Verifies referral and authorization requirements are met according to insurance and policy standards. Completes referral process within required time frame. Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists. Documentation and tracking of referral information in the electronic medical record system. Request, track and obtain prior authorization from insurance carriers within time allotted for medical services. Where needed, verifies patient demographic and insurance information. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures. All other duties as assigned. Requirements High School Degree or Equivalent. Working knowledge of general medical office procedure and medical terminology. Strong customer service skills required. General computer skills required, including the ability to use the internet and learn other computer applications successfully. Must demonstrate effective communication, interpersonal, and organizational skills. Excellent Problem Solving Skills necessary. Must be able to follow instructions.

Utah Fertility Center's Pleasant Grove location is hiring a full-time Patient Care Coordinator to join our team! This is an opportunity to work in the innovative and exciting field of fertility and join an extraordinary and committed staff. Must be available to work in a weekend and holiday rotation. Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience. This position includes but is not limited to the following responsibilities: Greeting patients and visitors. Handling incoming phone calls, providing information, and directing calls to the appropriate team members. Collecting patient payments. Scheduling appointments for patients and rescheduling appointments as necessary. Ensuring patient information is accurate and up-to-date. Handling administrative tasks. Following privacy regulations such as the Health Insurance Portability and Accountability Act (HIPAA). Keeping the reception area clean, organized, and presentable for patients and visitors. Oher duties as assigned.

Full-time Description Job Title: Front Desk Patient Care Coordinator Reports To: Manager of Patient Experience and Office Operations FLSA Classification: Non-Exempt in Accordance with Utah State Labor Laws Compensation: Hourly per individual contract. Schedule/ Location: Please note: Schedule is subject to change Mon-Wed, Fri: 9:30am-6pm (Lehi Location) Thur: 12pm-6pm (Provo Location) Position Overview Are you a skilled and compassionate Front Office Patient Care Coordinator in healthcare looking for a rewarding career that recognizes and values your talents? At Reborn, we believe in making a profound impact on our patients' lives while fostering an empowering, supportive work environment for our team. Reborn is a thriving physical therapy practice with locations in Lehi, Layton, Murray, and Provo, UT, and we are currently seeking a FULL-TIME Front Office Patient Care Coordinator to join our passionate team between our Lehi and Provo clinics. Whether you're looking for a fresh start or to elevate your current career, this is your opportunity to join a dynamic, growth-focused company dedicated to patient care, professional development, and fostering lasting relationships. You'll play a pivotal role in delivering outstanding patient experiences, handling everything from front desk operations to patient coordination, and managing patient communication. We're looking for a dependable, people-oriented, and detail-driven individual who thrives in a fast-paced environment and is committed to helping our patients achieve their health and wellness goals. JOB DUTIES Manage the inbound phone calls, texts, and emails from patients wanting to book appointments. Communicate the value of our services (in person and on the phone) Successfully handle price/money objections. Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone, ensuring that patients are committed and bought into our service. Provide an exceptional waiting room environment for our patients that they'll look forward to coming back to. Ensure people show up excited for their first appointment after scheduling and further follow-ups. Communicate with patients before, during, and after appointments to ensure satisfaction is being achieved. Ensure that all invoices are paid on time, every time, and are sent to the appropriate person if not. Organize and plan all schedules - maximizing efficiency and revenue for the clinic Foster deep relationships with patients, ensuring NPS score hits agreed levels. Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business. Skills Required Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy). Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable). Recall names and faces of patients and, in doing so, make all our patients feel welcomed and remembered. Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience). Organization and planning: Plans and organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. Follows through on commitments: Lives up to verbal and written agreements. Demonstrates an ability to quickly and proficiently understand and absorb new information. Attention to detail: Does not let important details slip through the cracks. Persistence: Demonstrates tenacity and willingness to go the distance to get something done. Proactivity: Acts without being told what to do. Brings new ideas to the company. Metric Tracking & Reporting Track and Monitor Designated KPIs on a Weekly, Monthly, Quarterly, and Annual Basis. A baseline measure of tracking will be important to determine what areas of the business need to be improved. The overall Goal is to achieve greater than 85% Clinic Efficiency 100% Schedule Efficiency Each Week 85% Conversion Rate Greater than 90% Arrival Rate Booking out the full POC Financials Collect Over-the-Counter Collections Sales & Marketing Make sure all referrals are being scheduled ASAP Follow New Patient Enrollment Training Pre-book patient visits as indicated. Monitor and Track all Leads and Referrals Coming into the Office Build/retain professional physician relationships with Practice 25 referral Make sure Active Patient Reporting and Wellness Checks are being performed. Compliance Ensure accreditation, legal and medical compliance, and remain updated on regulations at the local, state, and federal levels. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements EDUCATION AND EXPERIENCE Preferred Bachelor's or Master's Degree 1+ years of physical therapy office or office manager experience; significant interest and passion for healthcare in pelvic health (Preferred) English Speaking (Preferred) Ability to manage the demands of providing patient care duties. Compassionate, excellent at physical therapy duties, and working with patients. Organized and detail-oriented, with the ability to delegate administrative tasks. WORK ENVIRONMENT This job operates in an outpatient women's health clinic environment. This role routinely uses various clinic equipment and standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. PHYSICAL DEMAND CAPACITY Consistent with published industry PDC norms or minimally: Requires manual dexterity, general strength, and endurance Lifting-routinely loads of 5-35 pounds from: Floor to waist Waist to shoulder Shoulder to overhead Carrying-routinely loads of 5-10# for 40-50' Pushing---routinely loads of 5-150# on casters, runners or pulleys Sustaining a grip---routinely for 1-2 minutes of 40-50# EXPOSURE DETERMINATION Has the potential for Hazardous Substance Exposure Has the potential for Bloodborne Pathogen Exposure Salary Description $18.00 - $21.00 per hour

Bookmark this Posting Print Preview | Apply for this Job Announcement Details Open Date 11/11/2025 Requisition Number PRN43555B Job Title PS Ambulatory Template Coord Working Title Ambulatory Template Coord Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary Monday - Friday; 8:00am - 4:30pm. Regular, punctual, and occasional on-site attendance is required. Opportunities for a hybrid telework schedule may be available if supported by operational needs. Employees with an approved hybrid telework schedule are expected to provide their own home office space, internet connection, telephone, and have the ability to work independently. VP Area U of U Health - Academics Department 00848 - Pediatric Administration Location Other City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $19.27 - $26.56 Close Date 02/11/2026 Priority Review Date (Note - Posting may close at any time) Job Summary Position Summary: Collaborates with other team members to assist in design, validation, and problem resolution to identify the most efficient, streamlined template build process. Performs duties pertaining to scheduling templates, managing day to day, opening and closing of templates, visit type and block adjustments. Works as part of the team tasked with the centralization of provider templates, utilization for University of Utah Health in the Department of Pediatrics. Works collaboratively with Department leadership, Primary Children's Hospital (PCH) and physician faculty members. Conducts routine meetings with divisions/stake holders to review provider schedules and clinical profile/FTE. Recommends changes when necessary and assists in implementation of provider schedules/templates. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Eccles Primary Children's Outpatient Services building (PCOS), Primary Children's Hospital (PCH) Riverton, PCH Layton, and some satellite clinics. For this position, opportunities for a hybrid telework schedule may be available if supported by operational needs, and it also requires site rotations and in-clinic rotations at 250 E. 200 S., Salt Lake City, UT, and our Eccles outpatient clinic building at 81 N. Mario Capecchi Dr., Salt Lake City, UT. The University of Utah offers a comprehensive benefits package including: * Excellent health care coverage at affordable rates (see the Summary Comparison for more information) * 14.2% retirement contributions * Generous paid leave time * 11 paid Holidays per year * 50% tuition reduction for employees, spouses, and dependent children * Flex spending accounts * University provided basic employee life insurance coverage equal to a salary of up to $25,000 * Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. * Free transit on most UTA services * Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel * Professional development opportunities Additional benefits information is available at *************************** Responsibilities Essential Functions: * Establish and maintain positive working relationships with outpatient clinics, department staff and leadership. * Coordinates and maintains master provider scheduling templates that align with organization template standards and scheduling best practices. * Collaborates and consults with essential parties regarding template design and change requests (access specialist, providers, clinics leadership, etc.) and gains appropriate approval. * Notify leadership when changes do not follow expected template build principles, visit duration is extended, or a redesign of the department templates may be needed. * Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality. * Review work list and prioritize request based on Emergent, Urgent, and Routine request. Coordinate work assignments with team members. * Facilitate and triage the priority of requests, complete build, conduct user testing and close loop with practice. * Help facilitate/contact patients when appointments have to be bumped/moved. * Assist with department projects and support as needed. Problem Solving: * Effectively addresses challenges while maintaining stability and positive outcomes. * Demonstrates strong self-management skills, effectively utilizing time and resources to accomplish objectives. * Skilled in prioritizing tasks and managing multiple responsibilities simultaneously to maintain efficiency and focus. * Consistently honors commitments and meets deadlines, ensuring reliability and accountability. * Communicates clearly and professionally through both written and verbal channels, conveying intent precisely and reducing the need for follow-up clarification. Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment, hybrid work requires similar set up as in office; private space, two monitors, docking station, laptop. Equipment provided by department. Physical Requirements and Level of Frequency that may be required: Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Three years of experience working in a medical office or clinic, with an emphasis in scheduling or template build, or equivalency (one year of education can be substituted for two years of related work experience). This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferred: Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related experience also preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Preferences Preferences: * Basic computer skills: familiarity with Microsoft Office and ability to navigate four to eight computer programs simultaneously. * Experience with Epic scheduling system(s) and medical terminology. * Experience with QGenda Scheduling Software. * Experience with building pediatric subspecialty templates. * Scheduling and phone customer service experience in medical office. * One-year experience in patient registration, admitting or related work. * Typing speed of 40 WPM or more and/or ability to use ten-key by touch. * Excellent interpersonal and communication skills. * Demonstrated ability to work independently. Applicants will be screened according to preferences. Type Benefited Staff Special Instructions Summary Additional Information The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ************** for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at ************** or ************** or University Human Resource Management at ************** if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: *************************************** Online reports may be submitted at oeo.utah.edu ************************************ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. Posting Specific Questions Required fields are indicated with an asterisk (*). * * How many years of related work experience do you have? * Less than 1 year * 1 year or more, but less than 3 years * 3 years or more, but less than 5 years * 5 years or more, but less than 8 years * 8 years or more * * How many months/years of patient registration, patient admissions, or related work experience do you have? * No experience * Less than 6 months * 6 months or more, but less than 1 year * 1 year or more, but less than 3 years * 3 years or more * * Do you have Epic Scheduling Experience? * Yes * No Applicant Documents Required Documents * Resume Optional Documents * Cover Letter

Job DescriptionPosition Description: SUMMARY: This position is responsible for transportation, set-up, operation and troubleshooting of the surgical equipment and disposables as scheduled and in accordance with Vantages contract with the hospital client acting as client liaison between the doctor, hospital client, and home office; and helping the surgical staff in any manner possible to improve efficiencies.DUTIES AND RESPONSIBILITIES: Arrival at scheduled client location the day prior to surgery date for delivery and set up of equipment, ensuring equipment functionality and all products are accurate to client specifications and in required service quantities. Arrival at scheduled client location a minimum of 90 minutes prior to surgery on day of surgery for final preparations. Operation and troubleshooting of surgical equipment. Provide assistance if requested by the client and/or surgeon. Monitor assigned schedule daily. Respond to work emails and correspondence regularly while on working time. Accurate/detailed documentation of products (disposables) used at the client location and accurate return to inventory. Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices in the Ophthalmic industry. Exhibits a high degree of courtesy, tact, and poise when interacting with patients and other healthcare professionals. Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality. Act as Vantage representative when with the client, serving as a customer service agent and acting as liaison between the Client, Sales, Operations, and the home office. Ensures all credentialing requirements are updated and compliant at all times. Exhibits safe driving practices and maintains excellent driving record. Performs other related duties as assigned by management. QUALIFICATIONS: Associates degree or higher in medical/biology or related field preferred One to two years related experience or equivalent. Basic computer skills with working knowledge of Microsoft Office software programs (Word, Excel, Outlook). Excellent customer service skills. Excellent mechanical and troubleshooting skills. Ability to complete overnight travel 3-4 nights weekly. Ability to be empathetic and treat others with dignity. Ability to work with a team mindset. Commitment to excellence and high standards. Excellent written and oral communication skills. Strong organizational, problem-solving, and analytical skills. Ability to manage priorities and workflow. Ability to be prompt for scheduled and re-scheduled workdays. Ability to maintain clean driving record. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail. Good judgement with the ability to make timely and sound decisions. Ability to understand and follow written and verbal instructions. Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline. COMPETENCIES: Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Work s well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to stand, walk and sit Frequently required to utilize hand and finger dexterity Occasionally required to bend, stoop, or kneel Frequently required to talk or hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Occasionally exposure to outside weather conditions Frequently exposure to bloodborne and airborne pathogens or infectious materials Additional remarks regarding work environment Frequently driving short and/or long distances Specialized equipment, machines, or vehicles used cataract equipment, cargo vans $19.00 - $20.00 Hourly

About Our Practice 22 Plastic Surgery and Spa MD is a patient-centered plastic surgery practice dedicated to providing exceptional surgical and non-surgical aesthetic care. Our team prides itself on professionalism, discretion, compassion, and delivering a concierge-level patient experience from the first consultation through post-operative care. We are seeking an experienced Patient Care Coordinator who understands both the art of aesthetics and the science of patient conversion. This role is ideal for a confident, polished professional who thrives in a consultative sales environment and takes ownership of the patient journey from initial inquiry through post-procedure follow-up. Position Summary The Patient Care Coordinator (PCC) is a revenue-driving, patient-facing role responsible for converting inquiries into consultations and consultations into procedures. You will serve as a trusted advisor, guiding patients through their aesthetic options while building rapport, addressing concerns, and confidently discussing treatment plans and financial commitments. The ideal candidate has prior experience in plastic surgery or aesthetics, understands how to close cases ethically, and delivers a concierge-level experience at every touchpoint. The ideal candidate is polished, empathetic, detail-oriented, and confident in discussing aesthetic procedures while maintaining the highest standards of professionalism and confidentiality. Key Responsibilities Act as the primary sales and patient liaison for surgical and non-surgical services Convert inbound leads into consultations and procedures through effective follow-up and relationship-building Conduct detailed patient consultations, reviewing treatment plans, pricing, and surgical expectations Confidently present surgical quotes, payment options, and financing solutions Close surgical cases and secure deposits in alignment with practice goals Coordinate surgery schedules, pre-op requirements, and post-op appointments Maintain consistent communication with patients to maximize show rates and minimize cancellations Track consult outcomes, conversion rates, and follow-up activities Collaborate closely with surgeons and leadership to optimize patient flow and revenue Maintain meticulous documentation in the EMR and CRM systems Uphold the highest standards of professionalism, discretion, and HIPAA compliance Qualifications Required Qualifications 2+ years of experience as a Patient Care Coordinator, Surgical Coordinator, or similar role in plastic surgery, aesthetics, or dermatology Proven track record of consult-to-surgery conversion Strong sales skills with a consultative, patient-first approach Exceptional verbal and written communication skills Professional, polished appearance and demeanor Highly organized with strong follow-through Comfortable discussing elective procedures, pricing, and financial commitments Proficiency with EMR systems, scheduling software, and CRM tools Ideal Candidate Traits Results-driven and motivated by performance metrics Confident, persuasive, and emotionally intelligent Skilled at overcoming objections and building trust

Job DescriptionClient Care Coordinator / Office Manager Radiant Results | Medical-Grade Light Therapy & Weight Loss Clinic About Radiant Results Radiant Results is a fast-paced wellness clinic specializing in medical-grade light therapy and weight loss programs. Our mission is to help clients stay consistent, supported, and motivated while delivering an exceptional in-clinic experience every visit. We are hiring a Client Care Coordinator / Office Manager to support daily clinic operations, client communication, scheduling, billing processes, and office systems. This role is ideal for someone who enjoys organization, accountability, and helping clients stay engaged in their wellness journey. Position Overview As the Client Care Coordinator / Office Manager, you will be a key part of the clinic's success. You'll serve as the primary point of contact for clients while ensuring the front office runs smoothly, efficiently, and professionally. This role requires strong organizational skills, clear communication, attention to detail, and the ability to manage multiple responsibilities independently. You will help clients stay on track, manage scheduling and inventory, complete daily closeouts, and maintain organized clinic systems. Required Hours Monday-Thursday: 9:30 AM - 6:30 PM (lunch approximately 1:30-2:30 PM) Friday: 5-6 hours (flexible) Key ResponsibilitiesClient Care & Accountability Support clients with consistency, reminders, and accountability throughout their program Communicate with clients professionally via phone, text, and in person Help clients feel confident, supported, and informed during their treatment plan Address basic client questions related to scheduling, payments, and program expectations Scheduling & Clinic Flow Manage appointment scheduling and confirmations Maintain smooth daily clinic flow and minimize scheduling conflicts Handle client check-in and check-out processes Coordinate schedules to support staff efficiency and client experience Office Management & Operations Complete daily closeouts and basic reporting tasks Manage inventory, including restocking and ordering clinic supplies Maintain organized front office systems, files, and workflows Support day-to-day clinic operations and overall office organization Follow established systems, checklists, and procedures consistently Required Qualifications Experience in a wellness clinic, medical office, or client-facing administrative role Strong organizational skills and attention to detail Professional communication skills, including comfort discussing payments with clients Ability to multitask, prioritize, and stay calm in a fast-paced environment Comfortable following systems, workflows, and accountability processes Strong sense of ownership and responsibility for clinic operations Ideal Candidate Traits We are looking for someone who is: Dependable and consistent Emotionally intelligent and mature Confident, clear, and professional in communication Self-motivated and able to work without micromanagement Invested in long-term growth within a clinic environment There is strong long-term growth potential for the right candidate as the clinic continues to expand. Compensation & Benefits Health insurance (employee coverage) Paid time off (PTO) Free access to clinic services (medical-grade light therapy and weight loss programs) Supplements at cost for employee and immediate family Employee discounts Job Type: Full-time (Part-time considered)

Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator at our Salt Lake City office. Office hours are Monday through Friday 8:30am-5pm. The Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and insures information is communicated to clinical team managers. RESPONSIBILITIES • Manages referral calls and emails. • Verifies patient insurance benefits. • Uses critical thinking skills to understand what a person needs and finding solutions. • Strong ability to multi-task and organize workload for efficient use of time. • Excellent communication skills involving listening and speaking. QUALIFICATIONS • High school diploma or equivalent qualification. • Understanding of medical terminology and administration processes. • Strong Microsoft Office skills. • Outstanding communication and interpersonal abilities. • Strong attention to detail with excellent organizational skills. • Well developed customer service and training skills. • Ability to work independently with minimal supervision. We offer a generous Paid Time Off plan for our full-time employees. We also Health, Dental, Vision, Life and Short-Term Disability insurance. Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority

We are currently looking for a full-time Care Coordinator in our Murray, Utah clinic location. Qualified candidates will possess exceptional customer service and listening skills, as this is the first point of contact for our patients. This position assists with scheduling appointments, maintaining accurate records, and ensuring patient accounts are current and up to date. This role also provides high quality insurance benefit knowledge, billing services, and administration support to our patients and providers. Responsibilities: Provides a warm welcome to patients and visitors, in person or on the telephone; answering or referring inquiries Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients Maintains patient accounts by obtaining, recording, and updating personal and financial information Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone Keeps patient appointments on schedule by notifying provider of patients' arrival Comforts patients by anticipating their anxieties, answering patients' questions, and providing resources if patient has a later concern Assists with submission of claims by making insurance benefit calls and reviewing benefits with patients Maintains business office inventory and equipment by checking stock to determine inventory level Protects patients' rights by maintaining confidentiality of personal and financial information Maintaining the reception area Other duties as assigned Qualifications: Previous experience in medical administration/reception position required High school diploma/GED required Strong interpersonal skills and focus on customer service Excellent verbal and written communication skills Detail oriented and self-motivated Must be able to multi-task and work well with a team Reliable, professional and friendly Computer and technology proficiency Education: High school or equivalent (Required) Experience: Medical office experience: 1 year (Preferred) medical insurance: 1 year (Preferred) Why work with us? At Stella, we recognize that we have a responsibility to foster a culture of respect, empathy, and collaboration among our team, patients, and partners. Our vision is to be a leader in delivering patient-centered care that respects and celebrates diversity, promotes equity and inclusion, and improves health outcomes for all. Ready to Make an Impact? If you are a highly motivated and passionate about providing excellent patient care, we encourage you to apply. We can't wait to hear from you! Job Type: Full-time Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday No weekends Work Location: In person

Rocky Mountain Care Home Health and Hospice is seeking a dynamic, motivating leader to join our amazing team as care coordinator. Under the supervision of the Clinical Director, this position is responsible for the day-to-day administrative tasks. JOB SUMMARY: The Care Coordinator is responsible for the effective management of secretarial support services, maintenance of effective working relations among client care staff, and the timely and accurate dissemination of both internal and external client care documents and information. The Care Coordinator assists the Clinical Director in the organization and coordination of patient care. Qualifications QUALIFICATIONS: 1. Demonstrates excellence in both written and verbal communication skills. 2. Demonstrates tact and diplomacy in facilitation of relationships with staff and the public. 3. Demonstrates experience in office management. 4. Demonstrates knowledge of computer usage and word processing. 5. Demonstrates ability to prioritize tasks, handle pressure, and delicate situations. 6. Demonstrates ability to efficiently manage time and workload. RESPONSIBILITIES: 1. Promotes agency culture and is an example of outward mindset, seeing people as people. 2. Answers phones and addresses caller's needs/inquiries. Provides general support to visitors. 3. Adheres to agency policies and procedures, state and federal rules and regulations. 4. Responsible for submitting and obtaining orders, following orders management process, and ensures orders are received from providers with proper signature/date and within 30-day period. 5. Serves as a liaison to team regarding client records and other secretarial needs. 6. Accepts responsibility for regular attendance and punctuality and fulfills job requirements without regard to time involved. 7. Assists team with patient referrals and coordinates with Clinical Director on selection of care team. 8. Assists team with tracking recertifications, transfers, resumptions, and discharges, as outlined in care coordinator daily responsibilities. 9. Ensures security, integrity, and confidentiality of data, and follows HIPAA (Health Insurance Portability and Accountability) guidelines. 10. Conveys information to clinical care team effectively and efficiently using good verbal, and/or written communication to facilitate sharing of information. 11. Provide physicians, clients, family members, and other callers with information about agency services. 12. Completes chart review on newly admitted patients and pending discharges, alerts team to ensure prior authorization is obtained in accordance to the agency's prior authorization process. 13. Completes Care Coordinator day to day responsibilities timely. (see attached) 14. Assists Clinical Director in preparation of IDG (Inter Disciplinary Group) conference, and acts as scribe. 15. Completes intake of new referrals timely as outlined by agency intake process. 16. Completes any other duties as assigned. WORKING ENVIRONMENT: Works indoors in the home health office. JOB RELATIONSHIPS: 1. Supervised by: Clinical Director and/or Administrator RISK EXPOSURE: Low risk PHYSICAL REQUIREMENTS: Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours. Requires a driver's license and ability to drive. May require sitting at a desk for extended periods of time. Requires ability to communicate and problem-solve effectively with others. “Consistent with the Americans with Disabilities Act (ADA) and the applicable federal and state civil rights laws, it is the policy of Rocky Mountain Care, LLC and its affiliates and managed entities (together hereafter referred to as “RMC”), to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact *************”

The Hospitalists Coordinator is responsible for coordinating and organizing the clinical care provided to inpatients under the Hospitalists Service. This is a clinically supportive role that facilitates, directs, and assigns patient loads, new admissions, and organizes logistics for physicians rounding of patients. **Position Details** · **Shift Details:** Part time, 21 hours/week, swing (1500 - 0000) and night shift (1800 - 0600), some weekend and holiday requirements · **Department:** Hospitalist · **Primary Location:** Valley Center Tower · **Additional Details:** Two years of clinical hospital experience required. Job Essentials Clinical Excellence: Reviews hospitalists' patient census and uses clinical expertise to divide patient loads to create work-list each day. This includes reviewing on-going census changes due to discharges and new admissions, reviewing pertinent patient information to facilitate physician rounding, and planning the day for physicians to see patients in an appropriate order. Organizes the logistics for physician rounds by gathering paperwork, forms, and medication reconciliation and prepares orders and prescriptions for discharging patients by obtaining patient information, preferred pharmacy, preferred place to obtain follow up labs, etc. at the direction of the physician. Maintains appropriate communication with community physicians and assists the Hospitalists with appropriate hand-off. Screens and, where appropriate, answers questions from patients and families post discharge. Fields questions from pharmacies, mortuaries, etc. and appropriately fill out forms for death certificates and billing requests. Patient Engagement: Works with physicians and patients to actively improve patient engagement and patient satisfaction scores by answering questions in ways patients can understand, spending time alleviating family and patient concerns, and providing written information and resources. Operational Effectiveness: Uses resources effectively and looks for ways to reduce cost while maintaining positive clinical and service outcomes. Works with Hospitalists, Case Management, and Social Services to identify barriers to care, reduce length of staym and decrease cost. Employee Engagement: Role models and fosters an environment of professionalism and personal engagement in the department and hospital by treating each other with mutual respect and working with physicians, members of the interdisciplinary team, and management to create a dynamic environment that fosters trust and feedback. Physician Engagement: Works with Physicians to develop standardized processes and approaches for treatment for various diseases using evidence based medicine. Provides physician reminders for consistent, quality practice. Works to represent Intermountain Healthcare in a positive way by explaining the hospitalists' role to patients and families in a way they can understand. Reinforces Hospitalists role, manages up each physician, and thoroughly describes Primary Care Provider and Hospitalists relationship to patients and families. Community Stewardship: Participates in opportunities to market the hospitalists program to outlying clinics. Performs follow up phone calls on discharged patients to ensure questions are answered and concerns are addressed. Minimum Qualifications Current RN License in state of practice. - and - Basic Life Support Certification (BLS) for healthcare providers. Two years of clinical hospital experience. - and - Basic computer experience. - and - Professional verbal and written communication skills. - and - RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion. Preferred Qualifications Bachelor's degree in Nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified. Experience in training and auditing procedures. - and - Clear understanding of health care products, ethics policies, and internal processes. - and - Working knowledge of IDX, Clinical Workstation, AS400, LINC, OVID, and the Int. Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs. - and - Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. - and - Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc. **Location:** Valley Center Tower **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 21 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $40.39 - $60.96 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Full-time Description Canyon View Medical is seeking the services of a Care Coordinator for our Family Medicine clinics in Mapleton, Springville, Spanish Fork, and Santaquin, Utah. This position is responsible to assist patients by helping them coordinate care outside of our clinics by scheduling with specialists and/or diagnostic testing. Primary Responsibilities Respond to questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status. Contact patients regarding pending referrals and/or diagnostic testing. Verifies referral and authorization requirements are met according to insurance and policy standards. Completes referral process within required time frame. Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists. Documentation and tracking of referral information in the electronic medical record system. Request, track and obtain prior authorization from insurance carriers within time allotted for medical services. Where needed, verifies patient demographic and insurance information. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures. All other duties as assigned. Requirements High School Degree or Equivalent. Working knowledge of general medical office procedure and medical terminology. Strong customer service skills required. General computer skills required, including the ability to use the internet and learn other computer applications successfully. Must demonstrate effective communication, interpersonal, and organizational skills. Excellent Problem Solving Skills necessary. Must be able to follow instructions.

Collaborates with other team members to assist in design, validation, and problem resolution to identify the most efficient, streamlined template build process. Performs duties pertaining to scheduling templates, managing day to day, opening and closing of templates, visit type and block adjustments. Works as part of the team tasked with the centralization of provider templates, utilization for University of Utah Health in the Department of Pediatrics. Works collaboratively with Department leadership, Primary Children's Hospital ( PCH ) and physician faculty members. Conducts routine meetings with divisions/stake holders to review provider schedules and clinical profile/ FTE . Recommends changes when necessary and assists in implementation of provider schedules/templates. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Eccles Primary Children's Outpatient Services building ( PCOS ), Primary Children's Hospital ( PCH ) Riverton, PCH Layton, and some satellite clinics. For this position, opportunities for a hybrid telework schedule may be available if supported by operational needs, and it also requires site rotations and in-clinic rotations at 250 E. 200 S., Salt Lake City, UT, and our Eccles outpatient clinic building at 81 N. Mario Capecchi Dr., Salt Lake City, UT. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage , including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at *************************** Responsibilities Essential Functions: Establish and maintain positive working relationships with outpatient clinics, department staff and leadership. Coordinates and maintains master provider scheduling templates that align with organization template standards and scheduling best practices. Collaborates and consults with essential parties regarding template design and change requests (access specialist, providers, clinics leadership, etc.) and gains appropriate approval. Notify leadership when changes do not follow expected template build principles, visit duration is extended, or a redesign of the department templates may be needed. Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality. Review work list and prioritize request based on Emergent, Urgent, and Routine request. Coordinate work assignments with team members. Facilitate and triage the priority of requests, complete build, conduct user testing and close loop with practice. Help facilitate/contact patients when appointments have to be bumped/moved. Assist with department projects and support as needed. Problem Solving: Effectively addresses challenges while maintaining stability and positive outcomes. Demonstrates strong self-management skills, effectively utilizing time and resources to accomplish objectives. Skilled in prioritizing tasks and managing multiple responsibilities simultaneously to maintain efficiency and focus. Consistently honors commitments and meets deadlines, ensuring reliability and accountability. Communicates clearly and professionally through both written and verbal channels, conveying intent precisely and reducing the need for follow-up clarification. Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment, hybrid work requires similar set up as in office; private space, two monitors, docking station, laptop. Equipment provided by department. Physical Requirements and Level of Frequency that may be required: Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Three years of experience working in a medical office or clinic, with an emphasis in scheduling or template build, or equivalency (one year of education can be substituted for two years of related work experience). This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferred: Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related experience also preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Provides assistance and information to incoming patients, visitors and staff to facilitate their entrance to and exit from the hospital. Provides valet parking services for hospital patients and visitors, assists with traffic control in hospital parking areas, and maintains accurate documentation regarding valet parked vehicles. The position has no responsibility for providing patient care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Hurry and apply today! Submit your application with an updated resume online at employment.utah.edu You must upload the most recent updated resume, including all your work history and experience, to be considered. Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment. University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs. Please check your email for any updates on this job! Responsibilities Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and assists patients exiting and entering their vehicles. Assists patients with mobility challenges to and from appointments through the use of wheelchair assistance or golf cart escorts. Updates wayfinding signage and assists patients with directions to and from clinic visits. Assists patients with access to public transportation and pick-up and drop-off for taxi and ridesharing transportation. Parks and retrieves patient vehicles upon arrival and departure in a safe, timely, and professional manner. Performs simple repairs to parking control equipment and assists patients and visitors with minor repairs such as flat tires and dead batteries. Coordinates with Parking Services and Security to patrol and enforce patient and visitor parking areas. Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed. Maintains metrics to track traffic congestion and other data points to assist in planning for space efficiency. Directs self-parking visitors into open stalls during times of high volume. Facilitates traffic both inside patient parking areas as well as on University owned roads, whether by directing traffic or coordinating with outside agencies for control. Investigates and reports accidents within parking valet areas and educates involved patrons on how to proceed regarding the damage. Ensures a clean and safe environment at the hospital entrance and inside patient terraces, including: addressing lighting, removing debris and clearing ice and snow from walkways. Uses the Customer Service shuttle or golf cart to transfer patients to and from other health sciences buildings. Participates in process improvement to refine traffic control and parking models that better facilitate access to the hospital. Acts as a liaison with Security, Campus Police, Emergency Management and Facilities and Engineering to secure access and ensure safe egress in times of emergency Knowledge / Skills / Abilities Ability to display active listening and verbalize empathy. Ability to quickly learn new procedures and processes. Able to prioritize and multi-task in a fast paced environment. Ability to develop relationships with patients, guests and coworkers. Have knowledge of HIPAA regulations to ensure patient information is guarded and respected. Ability to drive a manual transmission vehicle. Qualifications QualificationsRequired Current, valid state issued driver's license at time of hire with no moving violations in the preceding two years (some exceptions may apply). Qualifications (Preferred) Preferred Ability to drive a manual transmission vehicle. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate working conditions in a healthcare setting that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects. This position may stand for sustained periods of time and/or walk for long distances moving from one area to another. This position is subject to outside environmental conditions. We are University of Utah Health. healthcare.utah.edu Physical Requirements Color Determination, Far Vision, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Sitting, Speaking, Standing, Stooping and Crouching, Walking

Part-time Description Location: Various Clinics including Salt Lake Downtown, Salt Lake Foothill, & West Valley (various clinics in Salt Lake area) Schedule: M - F anytime 7 am - 7 pm Pay Range: $18 - $20/hour Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred Salary Description $18 - $20/hour

Canyon View Medical is seeking the services of a Care Coordinator for our Family Medicine clinics in Mapleton, Springville, Spanish Fork, and Santaquin, Utah. This position is responsible to assist patients by helping them coordinate care outside of our clinics by scheduling with specialists and/or diagnostic testing. Primary Responsibilities Respond to questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status. Contact patients regarding pending referrals and/or diagnostic testing. Verifies referral and authorization requirements are met according to insurance and policy standards. Completes referral process within required time frame. Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists. Documentation and tracking of referral information in the electronic medical record system. Request, track and obtain prior authorization from insurance carriers within time allotted for medical services. Where needed, verifies patient demographic and insurance information. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures. All other duties as assigned. Requirements High School Degree or Equivalent. Working knowledge of general medical office procedure and medical terminology. Strong customer service skills required. General computer skills required, including the ability to use the internet and learn other computer applications successfully. Must demonstrate effective communication, interpersonal, and organizational skills. Excellent Problem Solving Skills necessary. Must be able to follow instructions.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Provides assistance and information to incoming patients, visitors and staff to facilitate their entrance to and exit from the hospital. Provides valet parking services for hospital patients and visitors, assists with traffic control in hospital parking areas, and maintains accurate documentation regarding valet parked vehicles. The position has no responsibility for providing patient care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Hurry and apply today! Submit your application with an updated resume online at employment.utah.edu You must upload the most recent updated resume, including all your work history and experience, to be considered. Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment. University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs. Please check your email for any updates on this job! Responsibilities Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and assists patients exiting and entering their vehicles. Assists patients with mobility challenges to and from appointments through the use of wheelchair assistance or golf cart escorts. Updates wayfinding signage and assists patients with directions to and from clinic visits. Assists patients with access to public transportation and pick-up and drop-off for taxi and ridesharing transportation. Parks and retrieves patient vehicles upon arrival and departure in a safe, timely, and professional manner. Performs simple repairs to parking control equipment and assists patients and visitors with minor repairs such as flat tires and dead batteries. Coordinates with Parking Services and Security to patrol and enforce patient and visitor parking areas. Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed. Maintains metrics to track traffic congestion and other data points to assist in planning for space efficiency. Directs self-parking visitors into open stalls during times of high volume. Facilitates traffic both inside patient parking areas as well as on University owned roads, whether by directing traffic or coordinating with outside agencies for control. Investigates and reports accidents within parking valet areas and educates involved patrons on how to proceed regarding the damage. Ensures a clean and safe environment at the hospital entrance and inside patient terraces, including: addressing lighting, removing debris and clearing ice and snow from walkways. Uses the Customer Service shuttle or golf cart to transfer patients to and from other health sciences buildings. Participates in process improvement to refine traffic control and parking models that better facilitate access to the hospital. Acts as a liaison with Security, Campus Police, Emergency Management and Facilities and Engineering to secure access and ensure safe egress in times of emergency Knowledge / Skills / Abilities Ability to display active listening and verbalize empathy. Ability to quickly learn new procedures and processes. Able to prioritize and multi-task in a fast paced environment. Ability to develop relationships with patients, guests and coworkers. Have knowledge of HIPAA regulations to ensure patient information is guarded and respected. Ability to drive a manual transmission vehicle. Qualifications QualificationsRequired Current, valid state issued driver's license at time of hire with no moving violations in the preceding two years (some exceptions may apply). Qualifications (Preferred) Preferred Ability to drive a manual transmission vehicle. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate working conditions in a healthcare setting that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects. This position may stand for sustained periods of time and/or walk for long distances moving from one area to another. This position is subject to outside environmental conditions. We are University of Utah Health. healthcare.utah.edu Physical Requirements Carrying, Climbing, Color Determination, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Walking

Job DescriptionDescription: Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $18.25 - $19.50/hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements: High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred