Ambulatory care coordinator jobs in Ramapo, NY - 225 jobs
All
Ambulatory Care Coordinator
Patient Care Coordinator
Client Care Coordinator
Intake Coordinator
Managed Care Coordinator
Home Care Coordinator
Health Care Coordinator
Hospitality Coordinator
Clinical Care Coordinator
Case Management Coordinator
Surgical Coordinator
Case Management Specialist
Nurse Coordinator
Patient Care Coordinator
JECT
Ambulatory care coordinator job in Rye Brook, NY
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well.
Description
We are looking for an Aesthetic Patient CareCoordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location.
JECT's Core Values
Specialized:
JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized:
JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.
Welcoming:
At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.
Collaborative:
As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Expectations
Ability to multi-task in a fast-paced environment, whilst still being attentive to clients
Ability to take the lead on a conversation and initiate a consultative approach
Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client
Existing knowledge of medical aesthetic services highly advantageous
Must be willing to work a flexible schedule including some evenings and weekends
Qualifications
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Compensation & Benefits
Competitive compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
$20k-45k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Associate Patient Care Coordinator
Unitedhealth Group 4.6
Ambulatory care coordinator job in Mount Kisco, NY
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together. **
**Optum** has an immediate opening for a friendly, patient focused and detailed Associate Patient CareCoordinator to join our team. The **Associate Patient CareCoordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
**Schedule:** A 40-hour work week Monday through Friday from 9:00 am to 5:30 pm. Rotating Saturdays from 8:30 am to 1:00pm. The schedule to be determined by the supervisor upon hire.
**Location:** 90 South Bedford Road, Floor One, Mount Kisco, NY **10549**
**Primary Responsibilities:**
+ Obtain accurate and updated patient information, such as name, address, insurance information
+ Perform insurance verification on the date of service
+ Obtain patient signatures for required documents
+ File, Fax and maintain medical records,
+ Confirms and schedule appointments
+ Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
+ Answering incoming and outgoing telephone calls promptly and courteously
+ Follow the Payment Security policy and procedures according to Optum Medical guidelines
+ Perform referral documentation promptly
+ Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
+ Adhere to the standards identified via Sparq regarding Optum Employee Policies
+ Work cohesively with fellow employees to achieve specific team goals
+ Comfortable working in high pace environment
+ Assure the continuity of care through scheduling and tracking systems
+ Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
+ Comply with administrative policies to ensure quality of care
+ Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
+ All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
+ Crosstrain and help in other locations if needed
+ Performs other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
+ 1+ years of customer service or healthcare related experience
+ Ability to maintain work tasks in an efficient manner
**Preferred Qualifications:**
+ 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
+ Experience working with an electronic health record (EPIC)
+ Knowledge of Medical terms
+ Bilingual Spanish and English
**Soft Skills:**
+ Ability to work independently and maintain good judgment and accountability
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
$16-27.7 hourly 2d ago
CASE MANAGMENT/REFERRAL SPECIALIST
Hess Spine and Orthopedics LLC 4.9
Ambulatory care coordinator job in Clifton, NJ
Job DescriptionBenefits:
401(k)
Company parties
Dental insurance
Paid time off
Job Title: Medical Scribe
Compensation: $28.00-$30.00/hour
Job Type: Full-Time
Travel Required: Yes (between offices)
Experience Required: Minimum 2 years
Language Requirement: Bilingual in English and Spanish (Required)
About Us
Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice dedicated to delivering high-quality care to patients with spine and extremity conditions. We offer comprehensive orthopedic, spine, and pain management services across multiple locations in New Jersey.
Position Summary
We are seeking an experienced Referral Specialist to support our team of physicians by sending referrals accurately. Additionally, the ideal candidate will be able to perform Case Management to help streamline processes and procedures. This is a key position that ensures smooth clinical workflow and high-quality patient care. The ideal candidate is detail-oriented, adaptable, and has a strong understanding of orthopedic and medical terminology.
Responsibilities
Assists to the doctor in sending referrals to our network of partners.
Identifies issues within patient charts, missing information, missing documentation, and obtains/contacts correct departments to obtain.
Review and organize clinical data, imaging, and lab results
Assist with chart completion and ensure records are accurate and up-to-date
Maintain patient confidentiality and comply with HIPAA regulations
Travel between our practice locations as needed
Requirements
Minimum of 2 years of experience as a referral specialist/case management in an orthopedic company
Fluency in both Spanish and English (written and verbal) is required
Strong knowledge of medical terminology, particularly in orthopedics, spine, and pain management
Proficiency in EMR systems (experience with ECLINICALWORKS EMR is a plus)
Excellent written and verbal communication skills
Ability to work in a fast-paced clinical environment and travel between offices as needed
High school diploma or GED required; college degree preferred
Why Join Us?
Work in a dynamic, growing orthopedic practice with a strong reputation for clinical excellence
Collaborative and supportive work environment
Opportunities for professional growth and skill development
$28-30 hourly 12d ago
Clinical Intake Coordinator
Abbott House 4.1
Ambulatory care coordinator job in Irvington, NY
Responsible for the coordination and intake process for all incoming clients at Article 29i and Article 31(MHOTRS) Clinic. Must have exceptional customer service, ensuring that clients receive a positive intake experience. Will also coordinate, participate, and provide expert/professional clinical guidance in treatment team meetings concerning mental health issues and behavior management.
GENERAL RESPONSIBILITIES
Conduct Intake Evaluations, including initial psychosocial assessments and related documentation, for adults and/or children.
Initiate contact with patients and relevant external sources to gather necessary clinical and demographic information.
Provide ongoing support and guidance to clients throughout the intake process, ensuring a smooth transition into services.
Schedule, track, and participate in family and interdisciplinary team meetings to provide mental health and educational updates.
Coordinate with case planners, caregivers, and service providers, actively participating in Quarterly Treatment Plan Reviews and completing related documentation.
Maintain accurate and up-to-date clinical records and progress notes in compliance with program, ACS, OCFS and OMH mandates.
Complete referral packets and collaborate with the Assistant Director (AD) to determine case assignments.
Assist with administrative tasks, including verifying and processing co-pays (if applicable), scheduling and following up with clients, and providing front desk coverage as needed.
Perform other duties as assigned.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An employee in this position is regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell. The employee frequently is required to walk. The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl.
Computer - The Clinical Intake Coordinator must be able to use a computer and able to learn software programs
Office Equipment- The Clinical Intake Coordinator is required to operate a fax, copier, scan, and other office equipment.
Communication - The Clinical Intake Coordinator needs to be able to speak, read and write fluently in the English language
Writing - The Clinical Intake Coordinator must be able to write in the English language using correct spelling, grammar, punctuation, etc.
Lifting - The Clinical Intake Coordinator may frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs.
Push/Pull - The Clinical Intake Coordinator may frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs.
Sitting, Standing and Walking - The Clinical Intake Coordinator will be required to sit, stand and walk throughout the work day.
Stooping -The Clinical Intake Coordinator may occasionally stoop. This is defined as bending body downward by bending spine at the waist.
Kneeling -The Clinical Intake Coordinator may occasionally kneel. This is defined as bending legs at knees to come to rest on knee(s).
Crouching - The Clinical Intake Coordinator may occasionally crouch. This is defined as bending body downward and forward by bending spine and legs.
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee frequently works in an office environment. The noise level in the work environment is usually moderate due to talk and movement of the program participants and other co- workers. The noise level can increase on occasion due to yelling or screaming by the participants of the programs.
Qualifications
QUALIFICATIONS
MSW required, LMSW preferred (LMSW Clinical Hours Offered)
Minimum of 5 years of clinical experience in child welfare, with a strong understanding of child welfare and child protective services.
Proficiency in diagnosis and familiarity with Evidence-Based Models.
Experience working with Electronic Health Records (EHR) and general IT systems.
Strong clinical, communication, and presentation skills, with the ability to facilitate meetings.
Valid NYS Mental Health Provider License required.
Bilingual (Spanish & English)-proficient in both written and oral communication.
Passion for working with children and families from diverse cultural backgrounds.
Ability to thrive in a fast-paced environment, demonstrating excellent time management and multitasking skills.
HOURS AND TIME OF WORK
Monday to Friday - 35 Hours
$30k-37k yearly est. 15d ago
Relationship Management Coordinator $20-$23 per hour
On Time Transport 4.0
Ambulatory care coordinator job in Jersey City, NJ
The Relationship Management Coordinator assists in providing quotes, compliance training, communicating information regarding company policies, Medicare and Medicaid procedures, and training specific to required forms as well as performing the Call Taking function in Logis. Individuals in this classification have frequent contact with the public by phone, e-mail, written correspondence, and potentially through face-to-face contacts duties.
Expectations, Duties and Responsibilities
Explains information to our callers and requestors, on the phone and in person including requirements of Medicare and Medicaid policies.
Creates and updates patient records and necessary work areas such as Logis and RoundTrip to ensure that information is correct.
Enters client appointments utilizing Logis.
Files and retrieves information via hardcopy and/or electronically.
Returns and accepts forms such as Physician Certification Statements, Face Sheets, Advanced Beneficiary Notices, Transport Request forms, etc.
Responds to questions regarding billing rates, procedures and policies.
Assists in the training of the collection of fees for Date of Service requests.
Schedules additional training and appointments utilizing an electronic calendaring system.
Performs research or investigation to determine or verify information or follow up on any facility issues.
Aware of all facility rates to manually calculate charges, such as parking, tolls, and additional fees.
Receives complaints concerning billing or services rendered, referring complaints of service failures to the Customer Service Manager.
Confirm all authorizations.
Make calls to confirm appointments, times, addresses and any specific demographic data.
Notify facilities/clients when there are driver issues, service recovery.
Maintain effective communication with Communications and Logistics to ensure all trips can be completed efficiently.
Operates office equipment including copy machine, calculator, computer, telephone, facsimile machine, credit card terminal, and scanner.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Requirements
Required Education and Experience
High school diploma.
One year of administrative experience.
Preferred Education and Experience
Associate degree or two-year related experience
Knowledge, Skills, and Qualifications
Competencies
Technical Capacity.
Personal Effectiveness/Credibility.
Thoroughness.
Collaboration Skills.
Communication Proficiency.
Flexibility.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a mobile role; sometimes at a desk and other times, walking the halls of the hospitals. This would require the ability to drive, get around the facilities independently, sit, stand or walk as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 12:00 p.m. to 8:00 p.m.
Travel
Travel to several hospital locations in NJ is expected for this position.
Additional Eligibility Qualifications
None required for this position.
Other Duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency:
The above reflects the anticipated base salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills, and professional experience.
In addition to base salary, this position may be eligible for clinical certification pay and/or shift differentials.
An AAEO Employer
$38k-56k yearly est. 6d ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Ambulatory care coordinator job in New Rochelle, NY
Job Description
Title: Health Home Plus Client CareCoordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client CareCoordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, carecoordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, carecoordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 20d ago
Managed Care Coordinator
Integrated Resources 4.5
Ambulatory care coordinator job in Newark, NJ
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Title: Managed CareCoordinator
Location: Newark, NJ, United States
Duration: 6 Months
Job Description:
**Strong customer service and claims processing background preferred.
Job Summary:
This position supports the Health Services and Utilization Management functions and acts as a liaison between Members, Physicians, Delegates, Operational Business members and Member Service Coordinators.
Responsibilities: -
Performs review of service requests for completeness of information, - Handles requests from physicians/members via incoming calls or correspondence based on scripts and workflows.
Prepare, document and route cases in appropriate system for clinical review.
Initiates call backs and correspondence to members and providers to coordinate and clarify benefits or outcome of claims inquiry review.
Upon completion of inquiries initiate call back or correspondence to Physicians/Members to coordinate/clarify case completion.
Reviewing professional medical/claim policy related issues or claims in pending status.
Upon collection of clinical and non-clinical information MCC can authorize services based upon scripts or algorithms used for pre-review screening.
Non Clinical staff members are not responsible for conducting any UM review activities that require interpretation of clinical information.
Perform other relevant tasks as assigned by Management.
Core Individual Contributor Competencies: Personal and professional attributes that are critical to successful performance for Individual Contributors: Customer Focus Accountable Learn Communicate
Qualifications:
Education: - High School Diploma required. Some College preferred.
Work experience: - Prefer 1-2 years customer service or medical support related position.
Specialized knowledge/skills: - Requires knowledge of medical terminology - Requires Good Oral and Written Communication skills - Requires ability to make sound decisions under the direction of Supervisor
Prefer knowledge of contracts, enrollment, billing & claims coding/processing
Prefer knowledge Managed Care principles
Prefer the ability to analyze and resolve problems with minimal supervision
Prefer the ability to use a personal computer and applicable software and systems
Team Player, Strong Analytical, Interpersonal Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$53k-87k yearly est. 60d+ ago
Client Care Supervisor
Animal Specialty Center
Ambulatory care coordinator job in Yonkers, NY
Job DescriptionSalary: $26-$31/hr
Client Care Supervisor Veterinary Hospital
We are seeking an experienced Client Care Supervisor to lead our Client Care & Coordinator Team. This role oversees daily front desk operations, supports client communication, and ensures an exceptional experience for both clients and patients. If you thrive in a fastpaced veterinary environment and enjoy mentoring a team, wed love to hear from you!
Schedule:
Five 8-hour shifts or four 10-hour shifts
Compensation:
$26-$30 Depending on Experience
Responsibilities:
Supervise the Client Care team, including hiring, training, coaching, and performance management
Communicate confidently using practical veterinary knowledge to support scheduling, triage, and client instructions
Maintain department workflows and quality standards
Create and manage schedules to ensure full coverage at all times
Facilitate communication between Client Care and all hospital departments
Audit patient checkin records for accuracy and quality control
Resolve highlevel client or doctor concerns after initial team attempts
Lead team meetings and follow up on action items
Motivate and support staff to deliver excellent service
Participate as part of the hospital leadership team and contribute to process improvements
Manage the departments approved budget
Requirements
High school diploma or equivalent (Associates in business, vet tech, or related field preferred)
2+ years of supervisory experience
3+ years in a general practice veterinary setting or 1+ year in specialty/referral/emergency
Strong customer service, communication, and leadership skills
Comfortable with technology, phone systems, and software (EzyVet experience is a plus)
Detailoriented, organized, and able to multitask
Working knowledge of veterinary terminology
Physical Requirements
Reliable attendance
Ability to lift up to 40 lbs
Ability to stand, walk, bend, and reach during an 8+ hour shift
Ability to work nights, weekends, and holidays as needed
Flexibility with schedule to support front desk coverage
Visual/auditory ability to communicate effectively
Ability to maintain a clean hospital environment, including occasional waste cleanup
Benefits
3 weeks paid time off
Paid sick leave (NY State compliant)
Medical, dental, and vision insurance
Short & longterm disability
Life insurance
401(k) with employer match
Annual uniform allowance
75% employee pet discount
Holiday double pay
If you're ready to lead a compassionate, clientfocused team in a dynamic veterinary environment, we encourage you to apply!
$26-31 hourly 7d ago
Patient Care Coordinator
Total Recovery Physical Therapy P.C
Ambulatory care coordinator job in Little Falls, NJ
Job Description
Join Our Healing Team at Total Recovery PT!
Patient CareCoordinator (PCC)
Total Recovery Physical Therapy - Little Falls, NJ
This is NOT a front-desk job.
This is a leadership role in patient experience.
At Total Recovery PT, we don't do average care-and we don't hire average people.
We are a high-performance, patient-centered physical therapy practice looking for a Patient CareCoordinator who takes ownership, thrives on responsibility, and understands that details matter. If you are highly organized, dependable, and take pride in doing things the
right way
, keep reading.
Who We Are
Total Recovery PT is built on results, relationships, and standards.
Our patients trust us with their health.
Our clinicians rely on our systems.
Our PCCs are the glue that holds it all together.
This role is for someone who:
Shows up early, prepared, and locked in
Communicates clearly and professionally
Takes responsibility instead of making excuses
Cares deeply about patient experience and outcomes
Wants to grow, learn, and lead over time
About the Role:
We are hiring a Patient CareCoordinator for 40 hours per week, Monday-Friday. You will be the first and last impression of our practice.
Your responsibilities include:
Creating a world-class patient experience from first call to discharge
Confidently communicating with patients in person, by phone, and by text
Scheduling appointments accurately and efficiently
Managing patient accounts, payments, and authorizations with precision
Keeping the clinic organized, professional, and running on time
Supporting the clinical team through strong systems and follow-through
What We're Looking For:
We are not looking for someone who just wants a job.
We are looking for someone who:
Is extremely detail-oriented and organized
Has a strong work ethic and personal accountability
Learns quickly and follows systems consistently
Can handle pressure, multitask, and stay calm
Brings positive energy without needing constant supervision
Experience in healthcare, front desk, or customer service is a plus-but character, attitude, and work ethic matter more than experience.
Why Work at Total Recovery PT?
Be part of a high-standard, growth-oriented team
Make a real impact on patients' lives every single day
Learn valuable skills in healthcare operations and leadership
Opportunity for advancement for the right person
A culture that values excellence, consistency, and ownership
Sound Like You?
If you take pride in your work, care deeply about people, and want to be part of something bigger than just a job, we want to hear from you.
Apply today and tell us why you'd be a great fit for Total Recovery PT.
Job Type: Full-time
Pay: $18 - $23 per hour
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Required)
Compensation:
$18 - $23 hourly
Responsibilities:
Coordinate patient appointments, including scheduling, rescheduling, and cancellations.
Ensure accurate and timely documentation of patient information in electronic health records.
Communicate effectively with patients regarding their treatment plans and progress updates.
Collaborate with healthcare providers and insurance companies to verify coverage and obtain authorizations.
Assist in maintaining a clean and organized office environment to provide a welcoming patient experience.
Qualifications:
Detail-oriented and highly organized, with the ability to handle multiple tasks and priorities in a fast-paced environment.
Exceptional customer service skills; warm, personable, and approachable demeanor when interacting with patients.
Strong work ethic and a “yes” mentality, consistently going above and beyond the company standard to meet the needs of patients and the team.
Motivated, driven, and adaptable, with a genuine passion for helping people and supporting their wellness journey.
Quick learner and humble attitude, open to receiving feedback and continuously improving.
Reliable and punctual, ensuring consistency in patient care and clinic operations.
Positive and team-oriented, creating a fun, supportive, and encouraging environment for both patients and coworkers.
About Company
Join the #1 Physical Therapy Practice in Little Falls, NJ!
Total Recovery Physical Therapy, P.C. is not your average clinic - we're a fast-growing, privately owned practice, and we're on a mission to deliver life-changing results to our patients every day.
At Total Recovery PT, our focus is on creating exceptional patient outcomes in a vibrant, positive, and high-energy environment. We believe when patients feel the difference, they become raving fans - and that's exactly what's fueled our explosive growth and 5-star Google reputation.
No Corporate Red Tape
We're proudly independent, which means:
No micromanagement
No cookie-cutter care
Giving you the tools, mentorship, and time to do it right
Why You'll Love Working Here
You'll be surrounded by a tight-knit, supportive team that's serious about results - and having fun while doing it
We've built a strong local reputation as THE go-to PT clinic in the area - and our patients love us for it
Apply now and be part of something exceptional.
$18-23 hourly 5d ago
Patient Care Coordinator
Health Plus Ortho Management 4.5
Ambulatory care coordinator job in Fishkill, NY
Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.
Responsibilities
Provide outstanding customer service to every patient
Coordinate patient visits to ensure proper progress of treatment plans
Educate our patients on treatment plans, practice policies, financial responsibility, etc.
Schedule the treatment plan of the physicians with the patient
Track referrals and treatment plans with patient
Assist patients to set goals and identify the problem(s) when patients are not meeting their goals
Assist patients with completion of paperwork when necessary
Respond to patient inquires in a compassionate and timely manner
Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
Ensure the compliance of treatment plans created by the physicians
Responsible for maintaining confidentiality of personal information (HIPAA compliant)
Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting
Provide advocacy, information, and referral services to patients
Act as a back-up to other team members as needed
Work closely with the doctor to ensure patient care
Other duties as assigned
Knowledge and Experience
1+ years of relevant medical experience, preferred
Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred
Knowledge of EMR system(s)
Strong computer knowledge and windows program including Microsoft word/excel
Skills and Abilities
Excellent verbal and written communication
Ensuring a great patient experience by delivering outstanding customer service
Relaying a sense of compassion to our patients
Exceptional organizational and time-managements skills - the ability to multi-task is a must
Adaptability and flexibility while working in a fast-paced environment
Problem-solving ability and aptitude
Outcome-focused, with an ability to work under pressure
A strong sense of urgency and focus in accomplishing tasks
Schedule: Monday-Friday, 8:00am-4:30pm working between the Fishkill and Newburgh offices
Pay: $22-$25 per hour
$22-25 hourly 4d ago
Patient Care Coordinator
Actalent
Ambulatory care coordinator job in West Orange, NJ
Job Title: Patient CareCoordinator for OrthopedicsJob Description We are seeking a dedicated Patient CareCoordinator to join our orthopedic team. The ideal candidate will provide exceptional patient service, ensuring efficient and effective coordination of patient care processes.
Responsibilities
* Answer patient phone calls and respond to online inquiries.
* Schedule patient appointments promptly and accurately.
* Collect payments on patient accounts in a timely manner.
* Enter orders for MRI authorizations or DME authorizations as needed.
* Review and manage triage buckets for patient needs.
* Contact patients as necessary to ensure continuity of care.
* Maintain and update patient records with precision.
* Prepare charts prior to patient visits to ensure readiness.
* Triage phone calls for any physician or patient questions.
* Update electronic medical records using Athena.
Essential Skills
* Proficiency in customer service and medical terminology.
* Experience with appointment scheduling.
* Possession of a high school diploma or GED.
Additional Skills & Qualifications
* Knowledge of insurance processes is a plus.
* Familiarity with Athena and medical insurance verification.
Work Environment
The position offers a Monday-Friday schedule with rotating Saturdays, typically once a month or less. Office hours are from 7:30 AM to 5:00 PM, with staggered start times between 7:30 AM and 8:30 AM. Flexibility in start times is required. The primary location is at Plainfield Avenue, with occasional floating to the Pleasant Valley Way location as needed for coverage. The office has a moderate patient flow, supported by a team of 2-3 Patient Service Representatives and 2 providers. This is a well-managed environment where staff enjoy working with the approachable and supportive physicians. Internal promotions are common, highlighting career advancement opportunities.
Job Type & Location
This is a Contract position based out of West Orange, NJ.
Pay and Benefits
The pay range for this position is $16.50 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Orange,NJ.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$16.5-22 hourly 3d ago
Patient Care Coordinator
Max Surgical Specialty Management
Ambulatory care coordinator job in West Orange, NJ
Our practice, Riverside Oral Surgery is seeking an enthusiastic and experienced Patient CareCoordinator to join our team! This is a unique and exciting opportunity for individuals passionate about Oral Surgery and committed to delivering outstanding care.
What You'll Do:
The Patient CareCoordinator will deliver customer service both over the phone and in person, serving as the first point of contact for patients. This role requires a self-motivated individual who excels in a fast-paced, dynamic environment while offering support and solutions to patients.
The successful candidate will be able to:
- Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately- Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families- Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual- Post all self-pay charges, collect payments, and provide patients with receipts- Reconcile billing slips to daily schedule- Update patient information, including demographics, insurance, HIPAA forms, and financial waivers- Schedule appointments accurately according to department guidelines, using a waitlist when applicable- Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly- Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings- Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations- Demonstrate the ability to follow downtime procedures adequately- Perform any and all other duties as assigned
What You'll Bring:
- High School Diploma required, A.S. Degree in healthcare/related field preferred- 1+ year of dental administration experience highly preferred- Comprehensive knowledge of electronic medical systems- Adeptness in the healthcare industry- Excellent phone etiquette and ability to establish rapport with diverse clientele - Able to prioritize workload and perform in a fast-paced and challenging environment
Perks of the Job:
- Highly competitive salaries & annual performance and compensation reviews- Competitive health insurance and benefits, including medical, dental, vision, disability, and more- 401k retirement savings plan that includes employer match- Generous Paid Time Off, sick leave, and paid holidays- Advance your career growth with opportunities in the most extensive growing oral -surgery practice in the Northeast
About MAX Surgical Specialty Management:
Established in September 2022 as the Northeast region's first oral and maxillofacial surgery-only specialty platform, MAX Surgical Specialty Management is a surgeon-led management services organization developed with clinical and surgeon autonomy at its core. Today, MAX supports surgeons across New Jersey, New York, Pennsylvania, Vermont and Connecticut, enabling practices to channel resources, skills and knowledge within the oral surgery specialty, leading industry advancements and delivering the highest standard of patient care. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty. MAX safeguards surgeons' independence while offering robust support systems, access to advanced technology and opportunities for financial growth.
Integrity-driven. Patient-focused. Experience the difference at ****************
MAX Surgical Specialty Management is an equal opportunity employer committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds. Our inclusive environment values and empowers every employee to contribute to our mission.
$20k-44k yearly est. Auto-Apply 7d ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Ambulatory care coordinator job in Secaucus, NJ
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Secaucus, NJ
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 7h ago
Patient Care Coordinator
AEG Vision 4.6
Ambulatory care coordinator job in Old Greenwich, CT
Patient CareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$48k-64k yearly est. 60d+ ago
Patient Care and Billing Coordinator
Symmetry Physical Therapy
Ambulatory care coordinator job in Pelham, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
About Symmetry Physical Therapy
Symmetry Physical Therapy has proudly served the Westchester County community for over two decades. As a therapist-owned practice, we are committed to delivering individualized, high-quality care that helps our patients move better, recover fully, and return to the activities that matter most to them. Our long-standing presence in the Westchester healthcare landscape reflects our dedication to clinical excellence, patient trust, and meaningful outcomes.
From a patients first phone call through the completion of their care, we believe every interaction should feel supportive, informed, and personal. Our administrative team plays a vital role in creating that experience.
Position Overview
We are seeking a Patient Care & Billing Coordinator who enjoys helping people, staying organized, and supporting a collaborative clinical environment. This role serves as a central point of communication between patients, therapists, and our billing partner, helping ensure a smooth and positive experience for everyone involved.
Key Responsibilities
Patient Support and Scheduling
Answer incoming phone calls and assist patients with scheduling and general inquiries
Provide clear, friendly communication to help patients understand appointments, insurance, and billing
Maintain a welcoming and professional front office experience
Insurance and Billing Coordination
Submit and track insurance authorization requests for therapists
Serve as the primary liaison with our external billing company
Assist in resolving missing or incomplete information needed for billing
Communicate authorization updates and billing-related information to patients and clinicians
Administrative and Practice Support
Maintain accurate and organized patient records
Coordinate information between clinicians, billing, and patients
Support daily administrative needs to ensure smooth clinic operations
Qualifications
2-5 years experience in a healthcare setting is essential, previous work in Physical Therapy is preferred
Comfortable discussing insurance and billing matters with patients
Strong organizational and communication skills
Ability to multitask and work independently in a fast-paced environment
Reliable, detail-oriented, and patient-focused
Why Join Symmetry Physical Therapy
Join a respected, established practice with a strong reputation in the Westchester County healthcare community for over 20 years
Be part of a supportive, mission-driven team focused on high-quality patient care
Play a meaningful role in each patients care journey
Opportunity to grow your skills within a stable healthcare environment and a growing practice
How to Apply
Please submit your resume and a brief cover letter explaining your interest in the role
Be prepared to provide at least two professional references upon request
Send applications to *******************
Subject line: Patient Care & Billing Coordinator Application
Compensation and Benefits
Competitive salary commensurate with past experience
Full benefits package, including employer contributions toward:
Health insurance
Dental insurance
Vision insurance
401(k) plan with employer matching
Paid time off, including vacation, sick time, and personal days
Paid holidays
Performance-based bonus opportunities
$21k-45k yearly est. Easy Apply 6d ago
Care patient coordinator
Teema Group
Ambulatory care coordinator job in White Plains, NY
Job Description
Now hiring patient carecoordinators to come join a wonderful company in White Plains, NY
The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders.
Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
What you will be doing:
Educational Outreach
Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings.
Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models.
Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers.
Promote awareness and understanding of advanced treatment options through a professional, education-first approach.
Territory Planning & Strategy
Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region.
Develop and execute a comprehensive territory plan using CRM and other digital tools.
Regularly review territory performance to optimize outreach and engagement strategies.
Relationship & Co-Management
Serve as the primary point of contact for partner providers.
Ensure a positive, “white-glove” experience for new referral partners.
Maintain clear communication between referring clinicians and internal care teams.
Establish feedback loops to share appropriate, de-identified patient progress updates.
Troubleshoot issues related to patient intake or prior authorization processes.
Compliance & Administration
Maintain accurate and detailed documentation of all activities within the CRM system.
Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law.
Manage administrative tasks efficiently, including expense reporting and field budgeting.
What you must have:
Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments.
Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices.
Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes.
Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards.
Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences.
Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
Must demonstrate the ability to learn clinical content quickly and communicate it effectively.
Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record.
If you would like to apply email your resume
**********************
$21k-45k yearly est. Easy Apply 8d ago
ABA Center Intake Coordinator
Ascend Autism
Ambulatory care coordinator job in Hawthorne, NY
Ascend utilizes the principles of Applied Behavior Analysis (ABA) while elevating the outcomes for individuals diagnosed with ASD. Ascend is committed to the success of each child, as well as the entire family. At Ascend, our mission to prepare kids and families for what's next.
The Front Desk & Intake Coordinator serves as the first point of contact for families and visitors, ensuring a welcoming, professional, and efficient experience at our center. This role supports the full intake lifecycle, daily scheduling operations, and general administrative functions that help the center run smoothly.
Job Duties/Responsibilities:
Manage all front desk responsibilities Monday-Friday from 8:00-4:30pm
Answer incoming telephone calls of prospective customers while offering information to inquiries and supporting the intake of new customer enrollment requests
Manage new customer enrollment process, including intake documentation collection and review, primarily via CRM software
Support existing customers via excellent customer service from regular check-in calls and ad hoc communication
Perform various forms of clerical work that include filing, copying, faxing and maintaining excel spreadsheets
Perform scheduling updates daily via practice management platform
Schedule evaluations, meetings, and consultations for clients as well as center tours
Coordinate client enrollment activities in partnership with the Operations Manager
Provide email support to employees and clients regarding scheduling and other service-related issues, primarily via ticketing software
Provide coverage for center-based clients, as needed
Maintain confidentiality and handle client information in accordance with HIPAA and organizational policies
Qualifications:
2+ years of customer service experience and/or in a healthcare intake role; experience with health insurance billing preferred
Ideal candidate has experience in behavioral health and/or healthcare services
Associate or bachelor degree preferred
Excellent verbal and written communication skills
Familiarity with technology-enabled operations (practice management systems, CRM, etc.)
Strong sense of independence and self-motivation to consistently exceed set targets
Ability to effectively prioritize, organize, and perform a variety of concurrent tasks
Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint applications and CRM tools
Required Skills/Abilities:
Enthusiastic personality that will engage clients
Ability to collaborate and communicate with BCBAs, support staff, parents, and clients in a positive and constructive way
Excellent organizational skills
Ability to plan, manage, and work with clients when necessary
Proficient with Microsoft Outlook, Excel, Word, and PowerPoint applications, CRM tools and other related software required for recordkeeping and documentation
Physical Requirements:
Prolonged periods of standing and sitting throughout the home and/or classroom
Must be able to lift to 45 pounds at a time
Must be able to sit and stand on the floor throughout the day, and bend, kneel, or squat to be at eye level with clients
$36k-52k yearly est. Auto-Apply 15d ago
Individualized Care Coordinator-White Plains, NY
Greater Mental Health of New York
Ambulatory care coordinator job in White Plains, NY
Reports To: Program Director of Children's Advocacy Services Program: Cross Systems Unit Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt
Salary Range: $54,000-$58,000
Summary Description:
The Cross Systems Unit provides community-based carecoordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized CareCoordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized CareCoordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC's are intended and empowered to cut across organizational and disciplinary boundaries.
Responsibilities:
Provide outreach to engage children and families who are eligible for the program.
Conduct a comprehensive, strengths-based assessment of the child and family and their service needs.
Develop a child and family specific service plan in collaboration with each family.
Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner.
Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals.
Facilitate ongoing communication among the child, family and community providers.
Provide crisis intervention and stabilization to children and families in the program as needed.
Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County.
Document client progress and maintain a permanent record of client activity according to established methods and procedures.
Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York.
Other designated or related duties.
Competencies:
Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology.
Familiarity with and ability to use an Electronic Health Record system.
Experience in understanding family systems based on diversity of cultural and ethnic backgrounds.
Highly organized, detail-oriented, and self-motivated.
Key Performance Indicators (KPIs):
ICC is expected to complete documentation in a timely manner, as per DSS contract and agency's standards.
ICC is expected to visit families a minimum of two times per month as per DSS contract requirements.
Requirements:
The Individualized CareCoordinator must have a Bachelor's Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master's Degree in the human service field with one year of experience.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Familiarity with and ability to use an Electronic Health Record system.
Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
The Individualized CareCoordinator must have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier.
The Individualized CareCoordinator must maintain current New York State Defensive Driving certification.
The Individualized CareCoordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search.
The Individualized CareCoordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
The Individualized CareCoordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
The Individualized CareCoordinator must be legally eligible to work in the United States without sponsorship.
Fluency in English (Reading, Writing, Speaking).
Fluency in Spanish preferred but not required.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Proficiency in Microsoft Office suite and database management systems.
Fluency in English (Reading, Writing, Speaking).
Must be cleared and maintain clearance by applicable regulatory clearances as required.
Legally eligible to work in the United States without sponsorship.
Special Considerations:
Must be able to meet with families when youth are out of school during after-school hours.
This is a mobile position requiring field work.
Hours per week, reporting structure, and location are subject to change per program needs.
Mandated Reporter:
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.
$54k-58k yearly Auto-Apply 60d+ ago
Legal Intake Coordinator
Haley Stuart Group
Ambulatory care coordinator job in Bloomfield, NJ
We currently have an excellent opportunity for a Legal Intake Coordinator to join a small, collaborative law firm in the Westfield, NJ area (zip code 07027) known for its supportive team environment and genuine appreciation for each employee's contributions. The Legal Intake Coordinator is the first point of contact for potential clients seeking legal assistance. This role involves gathering initial case information, assessing client needs, and ensuring accurate and timely communication between prospective clients and the legal team. It's an excellent fit for someone who prefers a collaborative, hands-on culture over the structure and hierarchy of a large firm.
What You'll Love About Working Here
We're a small law firm with a big heart - More like a family than a workplace. Our team is supportive, down-to-earth, and driven by an entrepreneurial mindset. If you enjoy working closely with others and being part of a group that celebrates both individual and team success, you'll fit right in here.
Hands-on mentorship - Work closely with attorneys who are invested in your professional growth and will take the time to teach and guide you.
Stability and balance - A firm that values quality of life, teamwork, and long-term relationships.
Engaged environment - You'll never feel like “just another employee”; your contributions will be noticed and appreciated.
Teamwork and knowledge-sharing across departments are encouraged and celebrated.
Regular firm events including holiday celebrations and team-building activities.
This position offers rewarding work along with an excellent compensation and benefits package including 401K with match, discretionary bonus and generous PTO.
Legal Intake Coordinator Position Responsibilities Are:
Serve as the primary point of contact for incoming client inquiries via phone, email, and online forms.
Conduct thorough client interviews to gather essential case details and relevant documentation.
Accurately enter client information into case management systems and maintain organized records.
Screen potential cases and determine alignment with firm practice areas.
Schedule appointments or consultations between prospective clients and attorneys.
Follow up with clients to obtain additional information or documentation as needed.
Maintain confidentiality and handle sensitive client information with discretion.
Collaborate with attorneys and paralegals to ensure smooth transition of intake cases.
Provide excellent client service by answering questions and addressing concerns professionally.
Track and report intake metrics and client communication activity to management.
Legal Intake Coordinator Position Requirements Are:
1-2 years previous experience in legal intake, client services, or administrative support.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and case management software.
Ability to handle sensitive information with confidentiality and discretion.
Professional and courteous demeanor, with a client-focused approach.
Ability to work independently and as part of a team.
If you are passionate about the legal field and possess the necessary skills to thrive as a Paralegal, we encourage you to apply. Join our team where your contributions will be valued and your professional growth supported.
ve an excellent opportunity for a Legal Intake Coordinator to join a small, collaborative law firm in the Montclair, Nj area known for its supportive team environment and genuine appreciation for each employee's contributions. The Legal Intake Coordinator is the first point of contact for potential clients seeking legal assistance. This role involves gathering initial case information, assessing client needs, and ensuring accurate and timely communication between prospective clients and the legal team. It's an excellent fit for someone who prefers a collaborative, hands-on culture over the structure and hierarchy of a large firm.
What You'll Love About Working Here
We're a small law firm with a big heart - More like a family than a workplace. Our team is supportive, down-to-earth, and driven by an entrepreneurial mindset. If you enjoy working closely with others and being part of a group that celebrates both individual and team success, you'll fit right in here.
Hands-on mentorship - Work closely with attorneys who are invested in your professional growth and will take the time to teach and guide you.
Stability and balance - A firm that values quality of life, teamwork, and long-term relationships.
Engaged environment - You'll never feel like “just another employee”; your contributions will be noticed and appreciated.
Teamwork and knowledge-sharing across departments are encouraged and celebrated.
Regular firm events including holiday celebrations and team-building activities.
This position offers rewarding work along with an excellent compensation and benefits package including 401K with match, discretionary bonus and generous PTO.
Legal Intake Coordinator Position Responsibilities Are:
Serve as the primary point of contact for incoming client inquiries via phone, email, and online forms.
Conduct thorough client interviews to gather essential case details and relevant documentation.
Accurately enter client information into case management systems and maintain organized records.
Screen potential cases and determine alignment with firm practice areas.
Schedule appointments or consultations between prospective clients and attorneys.
Follow up with clients to obtain additional information or documentation as needed.
Maintain confidentiality and handle sensitive client information with discretion.
Collaborate with attorneys and paralegals to ensure smooth transition of intake cases.
Provide excellent client service by answering questions and addressing concerns professionally.
Track and report intake metrics and client communication activity to management.
Legal Intake Coordinator Position Requirements Are:
1-2 years previous experience in legal intake, client services, or administrative support.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and case management software.
Ability to handle sensitive information with confidentiality and discretion.
Professional and courteous demeanor, with a client-focused approach.
Ability to work independently and as part of a team.
If you are passionate about the legal field and possess the necessary skills to thrive as a Paralegal, we encourage you to apply. Join our team where your contributions will be valued and your professional growth supported.
$35k-51k yearly est. 41d ago
Patient Care Coordinator
Satori Digital
Ambulatory care coordinator job in Greenwich, CT
Job Description
We're seeking a compassionate and detail-oriented Patient CareCoordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
Powered by JazzHR
Ki4fB5TR4T
How much does an ambulatory care coordinator earn in Ramapo, NY?
The average ambulatory care coordinator in Ramapo, NY earns between $42,000 and $80,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Ramapo, NY