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Ambulatory care coordinator jobs in Riverside, CA - 205 jobs

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  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Ambulatory care coordinator job in Orange, CA

    The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28
    $32k-48k yearly est. 60d+ ago
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  • CARE COORDINATOR/SCHEDULER PD Variable

    Ahmc Healthcare Inc. 4.0company rating

    Ambulatory care coordinator job in Monterey Park, CA

    JOB SUMMARY Under the supervision of the NOPS Director or designee, assist in planning, organizing, implementing and evaluating the activities occurring in the administration department by performing facilitator duties and maintain the physical environment of the area. Performs a variety of responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes. Must use effective interpersonal skills in managing the complex interactions involved with the position related to Central Command. EDUCATION, EXPERIENCE, TRAINING High School Diploma or equivalent. Current Basic Life Support (CPR) AHA card. Reading and comprehension of English required. Minimum one year experience in acute hospital preferred. Experience with Excel, Microsoft Word.
    $55k-76k yearly est. Auto-Apply 1d ago
  • Care Coordinator (CTRI) Jurupa Valley, CA

    Heluna Health 4.0company rating

    Ambulatory care coordinator job in Riverside, CA

    The Care Coordinator (CC) is a core member of the Enhanced Care Management (ECM) team, working alongside the ECM lead care Manager, RN Care Manager, Behavioral Health Care Manager, and Community Health Worker to deliver coordinated, person-centered care for high-need Medi-Cal members. The CC manages a Tier 3 (lower-risk) caseload, provides care coordination support, social support services for ECM members, conducts follow-ups, and ensures members are connected to services that address medical, behavioral, and social needs. This position requires consistent onsite presence, community engagement, and supportive collaboration across the care team. This is a full time (40 hours per week), benefited position. Employment is provided by Heluna Health. The pay rate for this role is $26.43 to $28.85 per hour depending on experience and qualifications. Interested candidates should submit a resume and cover letter for consideration. ESSENTIAL FUNCTIONS Enrollment & Care Planning Conduct CHA (Comprehensive Health Assessment) to finalize ECM member enrollment. Collaborate with the member to develop a person-centered Care Plan addressing: Social needs (housing, food, transportation, benefits) Physical and behavioral health needs Member's personal goals, strengths, and priorities Update the care plan as needs change or milestones are reached. Care Coordination & Social Support Connect members to social resources including: Housing and shelter programs Transportation services Food and basic needs programs Medical & behavioral health appointments Public benefits (CalFresh, SSI, Medi-Cal, etc.) Assist with referrals, appointment scheduling, paperwork, and follow-ups. Maintain ongoing outreach and engagement through phone, in-person, and home visits. . Monitoring, Documentation & Case Management Maintain regular contact with assigned caseload to support stability and progress. Track retention, service completion, care plan goals, and key barriers. Document all member interactions in EHR system in real time. Monitor engagement and escalate high-risk/complex cases to medical and Behavioral health support team. Interdisciplinary Team Collaboration Participate in weekly case conferences. Share progress updates, identify challenges, and adjust care strategies collaboratively. Coordinate warm handoffs and shared planning with ECM LCM, CHWs, BH CM, and NP. JOB QUALIFICATIONS Education/Experience A Bachelor's degree or higher from an accredited college or university in Health Information Systems, Public Health, Public Policy, Psychology, Social Work, or a related field Experience with researching, studying, and making recommendations to support health or social service programs or policy. Bilingual proficiency (English and Spanish) strongly preferred. Three (3) years in a highly responsible management experience in program administration for underserved populations preferred. Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines. Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred. Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Southern California and have reliable transportation to carry out essential functions. Certificates/Licenses/Clearances A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Background clearance to include Livescan and TB test Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, Zoom etc. Able to multi-task and set workload priorities for time sensitive projects/tasks. Ability to problem solve and make recommendations to processes, policies, etc. Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently. Able to work in a very diverse environment and with diverse individuals. Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Occasionally Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 30 lbs. Push/Pull Occasionally - Up to 30 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs./day) Frequently (2 - 5 hrs./day) Constantly (5+ hrs./day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled. EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
    $26.4-28.9 hourly 28d ago
  • Care Coordinator - Riverside

    Muir Wood Adolescent & Family Services

    Ambulatory care coordinator job in Riverside, CA

    About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $23.00-$24.00 per hour
    $23-24 hourly 4d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Pasadena, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 13d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Full-time Description Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Salary Description $21.00 to $24.00
    $21-24 hourly 60d+ ago
  • Home Care Coordinator (LVN/RN)

    Seen Health

    Ambulatory care coordinator job in Alhambra, CA

    At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines. Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies. Home Care Services: Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider. Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services. Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan. Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling. Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record. Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues. Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities. Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services. Nursing Services in Home Setting: Performs physical evaluation, including vital signs and blood glucose monitoring in the Home Documents observations of participant's condition during every visit and in patient health record within required timeframes. Reports changes in condition to Clinic RN Manager and Case Management RN. Completes medication reconciliation and basic wound care as prescribed. Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes. Administers medication, screening tests, and immunizations as prescribed. Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community. Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes. Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate. Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively. Performs other duties as assigned Qualifications Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience. Minimum of one (1) year of documented experience working with a frail or elderly population. LVN preferred, minimum of two (2) years of nursing experience Location Regular travel to different settings in the community, primarily potential and current participant homes. In center at Seen Health in Alhambra, CA Salary & Benefits Salary: $75K - $80K / year depending on licensure. Equity: included as part of founding team package. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT
    $75k-80k yearly Auto-Apply 60d+ ago
  • Case Management Coordinator

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Jusilio Abot What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 46d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 47d ago
  • Care Coordinator Specialist II

    Fso Skilled Personnel

    Ambulatory care coordinator job in Anaheim, CA

    Reports to: Senior Manager Enhanced Care Management FLSA Classification: Non-Exempt Supervises Others: No JOB SUMMARY: The Care Coordinator Specialist II ensures patient navigation is implemented by managing client caseloads, conducting intake assessment and reassessment, and advice support Care Coordinators. The CCS II facilitate conversations between interdisciplinary Care Teams (including Care Coordinators, primary care physicians, and additional health care providers) and expedite client services referrals. The CCS II provides support to in the field and supports “high-risk” members and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach: ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Coordinate with those individuals and/or entities to ensure a seamless experience for the member and non-duplication of services. 2. Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals 3. Screen clients for eligibility for direct and support services and refer clients to needed services, such as mental health, housing, crisis, and employment assistance 4. Conducts client-specific assessment of needs; identifies problems and establishes client-centered immediate requirements and long-range goals. 5. Arranges and coordinates a network of supportive services and entitlements (formal and informal) consistent with mutually-developed care plan. 6. Maintains required records and reports in compliance with department, agency, local, state and federal requirements. 7. Schedules and attends meetings to provide program information 8. Represents the program with staff and clients and in networking meetings, speakers' bureaus, and trainings. 9. Accompany member to office visits, as needed and according to the Plan guidelines. 10. Assumes responsibility for all case records and monthly statistics. 11. Responsible for meeting program targets 12. Responsible for meeting departmental goals and key metrics as approved by Senior Management. 13. Attends and participates in all mandatory training sessions and meetings (including CPR and First Aid training) as prescribed by state regulations. 14. Completes Home Visits, Hospital, and meet with the patient where they are at 15. Develop and coordinate monthly schedules for transportation needs of residents with the transportation provider, Supportive Services team, and residents. 16. Administer Transportation registration including maintaining registration list, attendance records, documentation for compliance and provide the information to appropriate partners. 17. Accompany residents on scheduled trips to ensure the safety and well-being of resident participants. 18. Coordinate with hospital, SNF staff on discharge plans 19. Connect member to other social services and supports the member may need, including transportation. 20. Other duties and special projects as assigned. Requirements EDUCATION, EXPERIENCE AND QUALIFICATIONS: ? MUST HAVE Bachelor's Degree in Social Work or Social Services, Gerontology, or Health Sciences. ? Licensed Vocational Nurse (LVN) a plus. ? Bilingual in Spanish or threshold language. ? Prior experience with Care Transitions Program and Methodology ? Minimum of 2 years experienced case management, enhanced case management, Care transitions ? Minimum of 2 years experienced working with older adults, elderly and people with disabilities. ? Experience providing administrative support, report development, and development and dissemination of materials and tools for new program development preferred. ? Excellent communication, written, and interpersonal skills. ? Thorough knowledge of case management principles and techniques. ? Maintains professional and confidential standards in client business-related activities. ? Demonstrates a “can-do” spirit, a sense of optimism, and commitment. ? Good problem-solving skills and critical thinking skills required. ? Ability to identify client/patient and family needs; develop cooperative working relations with community resources, informal support sources, and other employees; connect client to appropriate resources. ? Working knowledge of programs and services available in Orange County for seniors. ? Proficient in Microsoft Office Suite (Word, Excel, Outlook). ? Must pass background check. PHYSICAL JOB REQUIREMENTS: ? Frequently remains in a stationary position and traverses locations. ? Frequently operates equipment, computers, or tools. ? Frequently extends body, arms or hands as needed to perform essential duties and responsibilities. ? Occasionally ascends/descends as needed to complete essential duties and responsibilities. ? Constantly speaks, communicates, interprets or exchanges information accurately. ? Constantly perceives objects over moderate or long distances, with or without accommodation. ? Occasionally distinguishes differences or similarities in intensity or quality of odors. ? Occasionally moves, transports, and positions objects weighing up to 50 pounds.
    $47k-65k yearly est. 60d+ ago
  • Specialty Pharmacy Care Coordinator - Westminster, CA

    House Rx

    Ambulatory care coordinator job in Westminster, CA

    We're looking for an On-Site Specialty Pharmacy Care Coordinator in Westminster, CA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. About the Role As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Westminster, CA. What You'll Do Complete prior authorizations Source financial assistance on behalf of patients Process pharmacy claims Coordinate medication dispensing and shipping Improve the patient experience by answering questions and requests Act as a liaison between the patient, their provider and the pharmacist About You You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance You are excited about working in a start-up environment and helping to build workflows and processes from the ground up You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc) You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great You are a creative problem solver interested in positively impacting each patient's pharmacy experience You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state Technician registration or licensure in State of employment, national certification as CPhT is preferred You may have the opportunity to travel to our client sites 10-15% of the time Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out. Expected Hourly Rate: $22/hr - $32/hr This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between. In particular, we offer: Paid time off Generous parental leave Comprehensive healthcare, vision and dental benefits Competitive salary and equity stake We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
    $22-32 hourly Auto-Apply 60d+ ago
  • Care Coordinator

    Illumination Health + Home

    Ambulatory care coordinator job in Santa Ana, CA

    “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. Pay range for this role is $23.00 - $27.00 per hour. 9:30am - 6:00pm, Sunday - Thursday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
    $23-27 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Ambulatory care coordinator job in Orange, CA

    Job DescriptionDescription: The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements: Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred.
    $32k-48k yearly est. 20d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Job DescriptionDescription:Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Requirements:
    $21-24 hourly 6d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Carson, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. **Essential Job Duties:** + Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals + Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. + In collaboration with Home Care Services staff, track and monitor home care and hour scheduling + In coordination with the Marketing Team, help with enrollment of prospective participants into the program + Assist with staffing/scheduling activities, soliciting, and input from managers + Participate in end-of-life care, coordination, and support **Job Requirements:** + Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience + Bachelor's Degree preferred + Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population + Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred **Benefits of Working at WelbeHealth:** Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + 401K savings + match + Bonus eligibility - your hard work translates to more money in your pocket + And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 10d ago
  • Case Management Coordinator - SNF

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 12d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 16d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Rosemead, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640 - $89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 48d ago
  • Case Management Coordinator

    Astrana Health, Inc.

    Ambulatory care coordinator job in Monterey Park, CA

    Description Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Comply with CM policies and procedures. Annual review of selected CM policies Provide support to case managers on day-to-day activities Sort, stamp and distribute incoming faxes Create authorization/tracking numbers for all discharge planning admissions Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others) Update authorization notes to include the status of tracking number Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status Assist in researching problems that occurs in case management department in a timely fashion Responsible for follow-up and returning department calls File and scan hospital records as assigned Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day Attend to provider and interdepartmental calls in accordance with exceptional customer service Demonstrate professional responsibility in the role of Discharge Planner Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME Follow up call to Home Health admitted on a weekends Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it Doing on-call after office hours/weekends when needed a coverage Qualifications High School Graduate or equivalent A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes Proficient with Microsoft applications' and EZCAP Good organizational skills Good verbal and written communication skills Must have the ability to multitask and problem solve in a fast pace work environment You're great for this role if: Punctuality, precision with details, creativity, etc. would be helpful for this position Ability to follow directions and perform work independently according to department standards Able to function effectively under time constraint Able to maintain confidentiality at all times Willingness to accept responsibility and desire to learn new task Ability to comply and follow company policies and procedures Must be a strong team player, punctual and have excellent attendance record Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The position is located at 1600 Corporate Center Dr, Monterey Park, CA 91754. This role will require visiting patients in our partnered hospitals. The national target pay range for this role is between $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditioos), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $20-25 hourly 16d ago
  • Care Coordinator - Population Health

    Sac Health System 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Performs daily screenings using EMR-generated appointment reports and vitals for patients. * Alert the provider of the need to place an order for an appropriate screening exam. * Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. * Ensures that screening results are received timely and entered into the electronic medical record (EMR). * Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. * Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. * Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. * Performs abstractions of historical screening results into the EMR system. * Identifies internal and external challenges related to patient and staff cooperation. * Recommends improvements to processes as appropriate. * Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. * Serves as a liaison between patient and provider to ensure proper communication is had. * Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. * Maintains accurate and up-to-date tracking system for screening management. * Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. * Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. * Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. * Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. * Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 6d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Riverside, CA?

The average ambulatory care coordinator in Riverside, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Riverside, CA

$48,000
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