Ambulatory care coordinator jobs in Riverside, CA

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking a remote care coordinator to join the case management team for a long-term temporary engagement (with medical benefits.) The Care Coordinator works in collaboration with the RN Case Manager as part of the interdisciplinary team. The Care Coordinator supports members with closing care gaps and addressing care coordination needs as directed by the RN Case Manager. As part of the Case Management team is responsible for the health care management and coordination of care for members with complex and chronic care needs. The Care Coordinator is responsible for CM Coordinator functions for the members enrolled in Case Management. Please note: Alignment Health is continuing to expand so there is a possibility the position could extend and / or convert based on budget, business need, and individual performance. Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time GENERAL DUTIES / RESPONSIBILITIES: 1. Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc 2. Creates cases, tasks, and completes documentation in the Case Management module for all Hospital and SNF discharges 3. Complies with tasks assigned by nurse and, as appropriate and documents accordingly 4. Works as a team with the Case Manager to engage and manage a panel of members 5. Manages new alerts and updates Case Manager of changes in condition, admission, discharge, or new diagnosis 6. Establishes relationships with members, earns their trust and acts as patient advocate 7. Escalates concerns to nurse if members appear to be non-compliant or there appears to be a change in condition 8. Assists with outreach activities to members in all levels of Case Management Programs 9. Assists with maintaining and updating member's records 10. Assists with mailing or faxing correspondence to members, PCP's, and/or Specialists 11. Requests and uploads medical records from PCP's, Specialists, Hospitals, etc., as needed 12. Meets specific deadlines (responds to various workloads by assigning task priorities according to department policies, standards and needs) 13. Maintains confidentiality of information between and among health care professionals 14. Other duties as assigned by CM Supervisor, Manager or Director of Care Management Job Requirements: Experience: • Required: Minimum 1 year experience working in Health Care such as Health Plan, Medical office, IPA, MSO. Minimum 1 year experience assisting members/patients with authorizations, scheduling appointments, identification of resources, etc. • Preferred: Education: • Required: High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education. • Preferred: MBA Training: • Required: • Preferred: Medical Assistant training, Medical Terminology training. Specialized Skills: • Required: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Communicates effectively using good customer relations skills. Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Knowledge of Managed Care Plans Knowledge of Medi-Cal Basic Computer Skills, 25 WPM (Microsoft Outlook, excel, word) Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. • Preferred: Bilingual (English/Spanish), Licensure: • Required: None • Preferred: Medical Assistant Certificate, Medical Terminology Certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members. Essential Job Duties: Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings Manage direct reports including hiring, training, supervising and mentoring Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution Lead daily meetings with HCCs to discuss pending assessments and hospitalizations Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings Job Requirements: Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience Bachelor's degree preferred Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefits Salary/Wage base range for this role is $74,612 - $98,488 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $74,612 - $98,488 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview This position has primary responsibility for gathering relevant information for the identified member population during assessment, care planning, interdisciplinary care team meetings, and transitions of care. This position performs troubleshooting when problem situations arise and takes independent action to resolve complex issues. Minimum Requirements High School Diploma or equivalent required. Medical assistant Certification preferred. Prior experience working in a clinic/health care call center. Minimum 3 years of experience working in a healthcare environment. Knowledge of prior authorization and case management regulations governing Medi-Cal, Commercial, Medicare, CCS, and other government and commercial programs. Experience in a managed health care environment, preferably IPA, HMO, or Health Plan, preferred. Experience working with an ethnically diverse population, preferred. Compensation $25.00 - $29.32 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Job DescriptionDescription: Care Coordinator (Home Care Scheduler) Join a team dedicated to making a meaningful difference in the lives of seniors and their families! Are you passionate about helping others, well-organized, and thrive in a fast-paced environment? We are looking for an experienced and dynamic Care Coordinator to join our growing team and be the vital link between our clients, caregivers, and internal staff. As a Care Coordinator, you will play a key role in ensuring that our clients receive the highest quality care by scheduling and coordinating caregiver assignments, providing excellent customer service, and maintaining a smooth and efficient operation. Key Responsibilities: Schedule and Coordinate Caregiver Assignments: Manage client care schedules, ensuring timely and appropriate caregiver matches to meet the specific needs of each client. Client & Caregiver Liaison: Serve as the primary point of contact for clients and caregivers, addressing any scheduling changes, emergencies, or special requests with professionalism and empathy. Monitor and Adjust Staffing Levels: Ensure proper coverage for all shifts, holidays, and high-demand periods, making real-time adjustments to meet client needs. Assist in Onboarding New Personnel: Play an active role in onboarding new caregivers and staff by coordinating orientation schedules, introducing them to their client assignments, and supporting them through their initial transition. Collaborate with Team Members: Work closely with the recruitment, HR, and client service teams to ensure that new clients and caregivers are onboarded effectively, and that ongoing client care needs are met. On-Call Rotation: Participate in one weekend a month on-call rotation. Problem Solving: Quickly resolve any scheduling conflicts or emergencies while maintaining a calm and solution-oriented mindset. Maintain Accurate Records: Document and track scheduling changes, client preferences, and caregiver availability in the scheduling system to ensure compliance with regulatory standards. Quality Assurance: Regularly follow up with clients and caregivers to ensure satisfaction with services and identify areas for improvement. Typical Work Hours: Core Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM. On-Call Rotation: Participate in an on-call rotation schedule for after-hours support, ensuring client and caregiver needs are met 24/7. Why Join Us? Be part of a dedicated team focused on improving the quality of life for seniors. Enjoy a supportive work environment with opportunities for growth and professional development. Assist in building a strong team by helping new caregivers successfully transition into their roles. Help create meaningful connections between caregivers and clients, making a lasting impact on their lives. Gain valuable experience managing schedules, working in a collaborative team, and growing your career in healthcare. If you're ready to use your skills and experience in an environment where your work truly matters, we invite you to apply today! We're looking for someone who's ready to grow with us and share in the success of a company dedicated to providing compassionate care. Requirements: Qualifications: Experience: Minimum of 2 years of experience in a high-traffic environment, preferably in home health, healthcare, or a related field. Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service. Tech-Savvy: Proficiency in scheduling software, Microsoft Office, and the ability to quickly learn new technologies. Time Management: Strong organizational and multitasking skills, with the ability to handle multiple priorities and adapt to changing demands in a fast-paced environment. Team Player: A collaborative approach with the ability to work effectively with colleagues, caregivers, and clients. Problem-Solving Abilities: Proactive and solution-driven, able to manage last-minute schedule changes and client emergencies with grace and professionalism. Ability to wear different hats

Full-time Description About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. As a Care Coordinator, you'll play a vital role in supporting teens on their path to healing. In this role, you'll provide guidance, encouragement, and accountability while fostering a safe and supportive environment. Whether you're supporting a teen in emotional crisis, helping them navigate their daily routines, or ensuring their safety during transitions, every task you take on is an opportunity to make a profound difference. Your attention to detail and compassionate care will help teens rediscover their potential and give families the hope they thought was lost. Requirements Responsibilities: Be a steady guide: Facilitate and supervise daily routines, including meals, therapeutic activities, and life skills, fostering stability and growth. Provide a safe haven: Ensure client safety through regular checks, behavioral monitoring, and timely intervention during moments of crisis. Supervise teens requiring one-on-one attention due to risks such as emotional distress or eating disorders. Support healing through connection: Offer compassionate, one-on-one support to teens experiencing emotional challenges, creating a secure environment for them to process and grow. Document progress and insights: Maintain accurate records of client activities and progress, ensuring compliance with regulations and contributing valuable insights to the treatment team. Be a bridge to new opportunities: Transport clients safely to appointments, activities, and milestones, helping them access the resources they need to thrive. Conduct vehicle inspections to ensure transportation safety. Foster independence: Support clients with self-administering medication, ensuring compliance with physician orders and promoting responsibility. Welcome every teen with care: Assist with the admission process, helping new clients feel valued, supported, and ready to begin their healing journey. Collaborate for change: Work closely with the clinical team, sharing insights and contributing to individualized care plans. Qualifications: You have a high school diploma or GED; a degree in psychology, sociology, or counseling is preferred. You have a valid driver's license and meet the requirements for insurance eligibility. You're certified in First Aid and CPR (or can obtain certification upon hire). You bring experience-or a passion for learning-about behavioral health, particularly with adolescents. Shifts Available: AM (7:00 am - 3:00 pm) Swing (3:00pm - 11:00pm) Compensation: $21.00 - $24.00/hour, based on education and experience. Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Attention: All staff positions require an extensive LiveScan background check as a part of the hiring process. Pre-Employment Background Checks Include Licensing, Criminal and Motor Vehicle Reports, etc. Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type relating to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $21.00 - $24.00 per hour

At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines. Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies. Home Care Services: Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider. Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services. Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan. Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling. Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record. Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues. Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities. Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services. Nursing Services in Home Setting: Performs physical evaluation, including vital signs and blood glucose monitoring in the Home Documents observations of participant's condition during every visit and in patient health record within required timeframes. Reports changes in condition to Clinic RN Manager and Case Management RN. Completes medication reconciliation and basic wound care as prescribed. Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes. Administers medication, screening tests, and immunizations as prescribed. Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community. Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes. Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate. Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively. Performs other duties as assigned Qualifications Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience. Minimum of one (1) year of documented experience working with a frail or elderly population. LVN preferred, minimum of two (2) years of nursing experience Location Regular travel to different settings in the community, primarily potential and current participant homes. In center at Seen Health in Alhambra, CA Salary & Benefits Salary: $75K - $80K / year depending on licensure. Equity: included as part of founding team package. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT

ABOUT THE COMPANY Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals. Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support. Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other. Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation. Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy. Trust, Respect, Empathy, Inclusion, & Advocacy JOB DESCRIPTION Position Title: Care Coordinator III, Addiction & Recovery Employment Classification: Full Time/Hourly/Non-Exempt Reports to: Clinical Supervisor Department: Programs Program Summary: The Young Adult Court Program (YAC) works in collaboration with University of California-Irvine, Orangewood Foundation, Probation, the District Attorney's Office, Defense Attorney's Office, and The Orange County Superior Court. The YAC program provides engagement, assessment, clinical case management and resource coordination support to Transitional Age Young Men (ages 18-25) as part of a collaborative research study to reduce recidivism. Position Summary: The Care Coordinator III (CADC I) plays a vital role in supporting participants through a trauma-informed, person-centered approach. As part of a multidisciplinary team, the Care Coordinator III provides intensive case management services to young men with a history of nonviolent felonies and history of substance abuse. The primary focus of this role is to support participants in their recovery journey, helping them navigate legal, social, and substance-related challenges to achieve long-term stability and success. The Care Coordinator III delivers direct services, including assessments, case planning, workshops and referrals, while fostering a safe and supportive environment that promotes personal growth and accountability. The program offers a structured support system through four key stages: Engagement, Accountability, Stability & Sustainability, and Attainment. When considering this job opportunity, please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed. Requirements Major Areas of Responsibility: Conduct comprehensive assessments of participant's substance use history, legal background, and psychosocial needs to develop individualized treatment and case management plans. Provide intensive care coordination, focusing on substance abuse recovery, relapse prevention, and behavioral health, while addressing the unique challenges of young men with nonviolent felonies. Collaborate with probation officers, legal representatives, and community partners to ensure compliance with legal obligations and treatment plans. Coordinate services, such as mental health care, housing assistance, employment programs, educational opportunities, and other resources, to support participants' holistic recovery and reintegration into society. Facilitate group workshops on substance use education, life skills, and coping strategies. Maintain accurate and timely documentation of all participant interactions, case plans, progress reports, and treatment outcomes in compliance with organizational and regulatory standards. Conduct regular case reviews and adjust care plans based on participants' progress, emerging needs, or setbacks. Engage family members, mentors, and community supports to promote positive participant outcomes. Participate in team meetings and case conferences to discuss strategies, challenges, and successes in supporting program participants. Uphold the highest ethical standards in all interactions, ensuring participant confidentiality and respectful treatment. Identify opportunities and challenges, providing coaching and mentoring to help participants overcome barriers and succeed in the program. Provide 24/7 phone support to participants in crisis, offering assistance with de-escalation and ensuring their safety and well-being. Additional duties as assigned by direct supervisor. Experience Requirements: Bachelor's degree in Criminal Justice, Psychology, Social Work, Counseling, or a related field, OR Certified Alcohol and Drug Counselor I (CADAC I) is required. At least two (2) years of experience in the substance use disorder treatment and recovery field is required. A minimum of one (1) year of experience working with the Transitional Age Youth (TAY) population is preferred Certification Requirements: CADAC I certification is preferred. Knowledge & Skills Knowledge of addiction recovery principles, relapse prevention strategies, and the unique needs of individuals with criminal justice involvement. Strong communication, de-escalation, and crisis intervention skills. Ability to work effectively as part of a multidisciplinary team and collaborate with community partners. Familiarity with local resources, including housing, employment, and recovery services, is a plus. Proficiency in case management software and electronic health record (EHR) systems. Excellent interpersonal skills with the ability to build rapport and trust with participants. Collaborative mindset, able to work effectively within a multidisciplinary team. Experience working sensitively with youth impacted by trauma, using trauma-informed care, harm reduction, and motivational interviewing techniques. Ability to make sound and timely decisions under pressure, particularly when managing participant crises. Maintain confidentiality and demonstrate ethical decision-making in all aspects of the role. Ability to think critically and strategically, identifying opportunities and challenges and developing solutions to support participant success. Essential Qualities: Understand and passionately support Orangewood Foundation's mission, vision, and values, ensuring alignment with organizational goals. Demonstrate strong communication and teamwork skills, adhering to the Foundation's operating principles and fostering a collaborative work environment. Approach projects, activities, and job functions with flexibility and a positive attitude, displaying the essential attitudes required for success in this role. Exhibit ethical decision-making ability and maintain confidentiality, protecting the integrity of the work and the privacy of the youth served. Effectively manage multiple responsibilities and maintain organization in a dynamic work environment. Model leadership and professionalism, setting a standard for staff, youth, and community partners. Be a detail-oriented team player with the ability to take initiative, proactively addressing challenges and contributing to the team's success. Enjoy working with youth, young adults, volunteers, and community partners, fostering strong, supportive relationships. Working Environment/Physical Requirements: Available to work evenings and weekends as needed Position may require use of personal vehicle. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.). Possess a valid California driver's license and proof of automobile insurance. Position requires DMV clearance. Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. A Plum.io assessment is a required part of the application process, and your application will be received after submitting your application. Visit this link to learn more ************************* Modification to work schedule may be made based on needs of the Foundation. EMPLOYEE BENEFITS Benefits: Medical - Blue Shield HMO & PPO + HRA Delta Dental Vision (EyeMed Network) FSA - Healthcare & Dependent Care Mental Health through Headspace (virtual & in person therapy included) EAP - through Umum & Headspace Life/Disability/Accident/Critical Illness Pet Insurance 403b with company match Cell Phone Stipend Time-off Benefits: 5 Sick Days per year Up to 3 Floating Holidays per year Year one - 15 Days of PTO accrued at 5 hours per pay period 13 Company Paid Holidays Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws. Salary Description $28-$32 Hourly

The Care Coordinator position will assist in the coordination of department requests, such as critical incident responses, answering incoming calls and emails, collecting client information, and scheduling corresponding appointments. Care Coordinators work with internal systems, and our team of mental health professionals, to support scheduling requirements for contracted departments and their personnel. Responsibilities may also include documentation preparation and distribution, arranging meetings, generating reports, greeting clients, and maintaining files. Responsibilities: Answer incoming calls and emails in a professional manner Greeting clients and prospective clients warmly and reminding them of upcoming appointments Provide exceptional customer service to all current and prospective clients. Coordinate and schedule appointments for client consultations, procedures, and visits with clinical personnel Ensure appropriate clinician assignments to meet the clinical needs of the client Ensure appropriate clinician's assignments to meet the timing needs of the client Work closely with the clinical team to ensure seamless coordination and handle scheduling changes in a timely manner Resolve scheduling conflicts proactively Prepare and distribute documentation as required Arrange meetings and facilitate communication between team members Generate reports and maintain organized client files Undertake other duties as assigned, contributing to the overall efficiency of the team Minimum Requirements: High school diploma or equivalent. AA or BA preferred. Excellent organizational, communication, and interpersonal skills. Ability to thrive in a fast-paced environment. Professional demeanor and experience in customer-facing roles. Proficiency in scheduling systems and basic computer skills. Clerical or administrative experience Knowledge of healthcare terminology preferred. Basic computer program knowledge. Current CPR/First Aid certification Current negative TB test Must be at least 18 years old Competencies: Ability to work in a fast-paced environment Excellent organization and coordination skills with the ability to manage multiple tasks, projects and deadlines Excellent attention to detail A minimum of five years of experience working with Microsoft Word, Outlook, Excel and PowerPoint Solid understanding of computers and using the Internet for research, projects and completing daily tasks Professional phone etiquette with a commitment to providing great customer service Ability to solve problems independently Ability to work well with others Ability to multitask Commitment to cultural diversity and sensitivity

The Care Coordinator position will assist in the coordination of department requests, such as critical incident responses, answering incoming calls and emails, collecting client information, and scheduling corresponding appointments. Care Coordinators work with internal systems, and our team of mental health professionals, to support scheduling requirements for contracted departments and their personnel. Responsibilities may also include documentation preparation and distribution, arranging meetings, generating reports, greeting clients, and maintaining files. Responsibilities: * Answer incoming calls and emails in a professional manner * Greeting clients and prospective clients warmly and reminding them of upcoming appointments * Provide exceptional customer service to all current and prospective clients. * Coordinate and schedule appointments for client consultations, procedures, and visits with clinical personnel * Ensure appropriate clinician assignments to meet the clinical needs of the client * Ensure appropriate clinician's assignments to meet the timing needs of the client * Work closely with the clinical team to ensure seamless coordination and handle scheduling changes in a timely manner * Resolve scheduling conflicts proactively * Prepare and distribute documentation as required * Arrange meetings and facilitate communication between team members * Generate reports and maintain organized client files * Undertake other duties as assigned, contributing to the overall efficiency of the team Minimum Requirements: * High school diploma or equivalent. AA or BA preferred. * Excellent organizational, communication, and interpersonal skills. * Ability to thrive in a fast-paced environment. * Professional demeanor and experience in customer-facing roles. * Proficiency in scheduling systems and basic computer skills. * Clerical or administrative experience * Knowledge of healthcare terminology preferred. * Basic computer program knowledge. * Current CPR/First Aid certification * Current negative TB test * Must be at least 18 years old Competencies: * Ability to work in a fast-paced environment * Excellent organization and coordination skills with the ability to manage multiple tasks, projects and deadlines * Excellent attention to detail * A minimum of five years of experience working with Microsoft Word, Outlook, Excel and PowerPoint * Solid understanding of computers and using the Internet for research, projects and completing daily tasks * Professional phone etiquette with a commitment to providing great customer service * Ability to solve problems independently * Ability to work well with others * Ability to multitask * Commitment to cultural diversity and sensitivity

Reports To: Clinical Director Compensation: $50,000 annually (Full-Time, Grant-Funded through August 31, 2026) Rainbow Pride Youth Alliance (RPYA) seeks a compassionate, organized, and community-driven Mosaic Mobile Health & Care Coordinator to support both our mobile health initiatives and youth care coordination services. This hybrid role dedicates approximately 50% of time to mobile clinic coordination and 50% to direct client support, ensuring youth - particularly those experiencing houselessness, substance use challenges, or other systemic barriers - receive wraparound care, access to affirming health services, and coordinated support through street outreach and community-based events across San Bernardino and Riverside Counties. The Mosaic Mobile Health & Care Coordinator plays a key role in bridging critical gaps in care by helping youth connect to Medication-Assisted Treatment (MAT) services, mental health care, and harm reduction resources through RPYA's mobile outreach and clinic network. The ideal candidate will have experience working with LGBTQIA+ youth, unhoused and unstably housed young people, and those at high risk for substance use. They should have a deep understanding of trauma-informed, community-based, and culturally responsive care, along with a passion for creating safe, accessible, and affirming spaces for all youth. This position operates within RPYA's harm reduction, equity-centered, and social justice-oriented framework. Key Responsibilities Mobile Health & Event Coordination (50%) Plan, schedule, and execute mobile clinic events, health fairs, and community outreach initiatives. Manage logistics including site setup, staffing, supply coordination, and transportation. Develop and maintain clinic/event calendars, flow charts, and process maps for client registration, service flow, and data tracking. Serve as the liaison between RPYA, community partners, and vendors to ensure smooth event operations and collaborative agendas. Coordinate outreach schedules with the outreach team, ensuring integration of clinic timelines and promotional efforts. Maintain accurate event records, attendance logs, and service delivery data for reporting. Support the Clinical Director with reporting, communications, and special projects as needed. Client Care Coordination (50%) Conduct screenings, intakes, and assessments during outreach events and at RPYA's Wellness Center. Develop individualized care plans in collaboration with clients, focusing on health goals, strengths, and needs. Facilitate linkage to primary care, behavioral health, MAT services, housing, and other community-based supports. Assist clients in navigating insurance, benefits, and health systems to ensure continuity of care. Provide crisis intervention and short-term support to youth in emotional distress. Advocate for clients within healthcare and social service systems to ensure equitable access and affirming care. Collaborate with RPYA's multidisciplinary team and external providers to coordinate care and follow-up. Maintain timely, accurate, and confidential documentation compliant with HIPAA standards. Qualifications Bachelor's degree in Social Work, Psychology, Public Health, or related field (Master's preferred). Experience working with LGBTQIA+ and gender-diverse youth, including those facing homelessness, SUD, or systemic barriers. Knowledge of harm reduction, trauma-informed, and culturally responsive frameworks. Strong organizational, communication, and interpersonal skills. Experience in event coordination and/or care coordination within health or behavioral health settings. Ability to manage multiple priorities and thrive in a fast-paced, community-based environment. Proficiency in Google Workspace and other scheduling or case management tools. Willingness to work flexible hours, including some evenings and weekends. Why Join Us Community Impact: Be part of a transformative, youth-centered approach to queer and trans wellness in the Inland Empire. Collaborative Culture: Work within a compassionate, multidisciplinary team guided by shared values of liberation and equity. Professional Growth: Access ongoing supervision, training, and professional development opportunities. About RPYA Rainbow Pride Youth Alliance (RPYA) is a mental health nonprofit serving LGBTQIA+ youth ages 12-26, their families, and allies in the Inland Empire since 2001. RPYA is a project of Divine Truth Unity Fellowship, Inc., in partnership with Unity Hope, dedicated to promoting wellness and community care through affirming behavioral health and outreach initiatives. Learn more: ********************************* To Apply Submit a resume, cover letter, and three professional references to: 📧 clinicalservices@rpya.health

Job Description Responsible for the development and implementation of homecare services for program participants, including the coordination of all contracted home services, durable medical equipment and nursing home care. Attends scheduled IDT and Coordination meetings. Responsibilities Assesses, using the nursing process, the home care needs of a frail elderly population, and identifies and develops specific plans of care. Assess, identify and collaborate with other members of the Interdisciplinary teams regarding all Durable Medical Equipment and Incontinence care needs of the participant. Perform any follow-up as instructed by the Provider. Collaborate with the Interdisciplinary team to evaluate and re-evaluate caregiver hours. Discuss and educate approved caregiver hours and assignment plan with participant, family and caregiver. Actively participates in Interdisciplinary Team (IDT) contributing to the participant plan of care. Communicates any changes in participant. Attends staff, scheduled IDT and Care Coordination meetings. Document in accordance with PACE departmental guidelines and within the established time frames Act as a liaison between Homecare vendor and PACE related to participant's needs. Maintains patient confidence and by keeping information confidential. Complies with federal, state, and local legal and professional requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. Complies with policy and procedures of PACE. Perform all other related duties as assigned Qualifications Graduation from an accredited LVN school coupled with a current LVN license issued by the State of California Vocational Nursing and Psychiatric Technicians required. Prior experience practicing as a Licensed Vocational Nurse and working with a frail or elderly population preferred. Current Valid BLS Certification Valid California driver's license with good driving record. Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. MUST BE COVID VACCINATED INDMED

Newport Academy is a gender-specific, comprehensive treatment program for adolescents suffering from mental health, behavioral health and substance abuse issues. The program combines the key elements essential in effectively treating adolescent girls and boys with substance abuse and other mental health disorders. As compared with adults, adolescents have higher rates of dual diagnosis and developmental differences. Adolescent treatment needs can be challenging and often involves more comprehensive and multi-disciplinary approaches. At Newport Academy, we deliver a highly individualized, holistic approach to treatment where psychological, biological, spiritual, social and educational needs are continually assessed and revised throughout the treatment process. Job Description Newport Academy is in need of part-time and full-time Care Coordinators four our gender specific. adolescent and young adult residential center treating co-occurring disorders in Orange County. Responsibilities include assisting and supervising residents with daily activities, monitoring resident's behavior and intervening as needed, administration of resident medications, transporting residents to and from 12-step meetings, etc. All Care Coordinators will be positive role models. Must complete and pass trainings and background check with DCF and State Police. Experience or education in the field of Human Services, Psychology or Substance Abuse a definite plus. Essential Care Coordinator Responsibilities: Facilitate residents' daily activities in residential setting including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Observe and monitor residents' behavior and intervene based on schedule, individual treatment plans and house needs Facilitates assigned groups and/or meetings and/or activities per Newport Academy program Documents observations and interventions in resident records and shift report Coordinates milieu treatment with Counseling staff Transport residents to and from necessary appointments and outside meetings Ensures transportation safety by conducting inspections after driving Newport Academy vehicles and following documented safety rules Monitors resident's phone calls during designated hours Ensures physical plant safety and security by conducting regular shift checks Conducts intakes and orientation with new residents including intake paper and policies Follows emergency procedures involving medical and psychiatric emergencies, run-a-ways and AWOLs, self-injurious and assaultive behavior, etc. One-to-one supervision of residents at risk for AMA, suicidal risk, eating disorders, etc. Conduct Urinary Analysis screening and collection following appropriate procedures - once trained Search of residents rooms when there is suspicion of illegal drugs or contraband Attendance at meetings per prior arrangement, and participation as an interdisciplinary team member Other Related Skills and Abilities: Ability to hold structure within the house, set limits and enforce boundaries with residents. Ability to observe interactions and intervene at the earliest point of conflict to prevent crisis Ability to communicate with residents with a positive tone in a supportive manner, creating a nurturing safe environment for them to share their feelings. Ability to appreciate and value each resident by being nurturing, compassionate individuals who are active listeners who care about each resident. To be sensitive to, accept and value the cultural, ethnic and linguistic diversity of the residents and hold each resident and their family in high regard. Ability to multi-task while managing emotional states remaining calm and practicing patience. Qualifications The Care Coordinator will either be working towards a minimum of a Bachelor's Degree in human services, counseling, psychology or social work or state approved credential or a minimum of one years experience working with adolescents and families with co-occurring disorders.

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. Pay range for this role is $23.00 - $27.00 per hour. 9:30am - 6:00pm, Sunday - Thursday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Job DescriptionDescription: The Care Coordinator is primarily responsible for providing administrative and coordination support to clinical staff across a wide range of services, programs, and initiatives within the community health center. This role plays a vital part in closing care gaps by ensuring patients receive timely, comprehensive, and well-organized care. In addition to supporting internal teams, the Care Coordinator serves as a key patient advocate, acting as a liaison between the health center and external entities to help navigate healthcare systems, facilitate referrals, and promote continuity of care. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position: Become an expert on eClinical Works and all services, programs and resources STP has to offer patients. Provide administrative support to clinical staff in and outside the clinic. Understand STP's quality assurance program and remain accountable in delivering high quality care to patients and become an expert of STP's (18) UDS clinical measures. Become an expert on clinical measure compliance workflows. Identify, address and close assigned patients' care gaps via: making appointments, enhancing their health literacy, performing follow up calls, providing translation, and leading them through our healthcare system at STP. Follow up on authorizations, referrals for all services not rendered by STP for assigned patients. (i.e. x-ray, mammogram, and or any other outside referral service) Work with peers and supervisor to develop an action plan for executing the many responsibilities and duties involved in closing care gaps as they relate to the coordination of patients' care Ensure all appointments are properly created, scheduled and confirmed. Assist in providing transportation and social services to assigned patients. Attend meetings as applicable to the job title. (i.e. all staff meetings) Behave professionally and work collaboratively with co-workers to increase productivity Understand the organizations chain of command and report all issues, concerns, suggestions for improvement and other to direct supervisor. Prepare weekly, monthly, and quarterly productivity reports to direct supervisor. Establish shared goals/milestones to track performance with direct supervisor. Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications. Perform other duties as assigned by the executive leadership and administration. The schedule for this job is Tuesday through Saturday from 8:00 AM to 5:00 PM - full time only. Requirements: High School Diploma or equivalent At least 2 years working for a community based organization or community health center Knowledge and experience in working with diverse communities in the Orange County area Exceptional interpersonal skills Exceptional organizational and planning skills Skilled in meeting project deadlines. Great time management skills Available to work evenings and weekends as needed Effective communication skills Written & Verbal Communication, Active Listening, Social Perceptiveness, Interpersonal, Organization, Reporting & Data Analysis (Excel)

We're looking for an On-Site Specialty Pharmacy Care Coordinator in Westminster, CA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. About the Role As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Westminster, CA. What You'll Do Complete prior authorizations Source financial assistance on behalf of patients Process pharmacy claims Coordinate medication dispensing and shipping Improve the patient experience by answering questions and requests Act as a liaison between the patient, their provider and the pharmacist About You You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance You are excited about working in a start-up environment and helping to build workflows and processes from the ground up You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc) You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great You are a creative problem solver interested in positively impacting each patient's pharmacy experience You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state Technician registration or licensure in State of employment, national certification as CPhT is preferred You may have the opportunity to travel to our client sites 10-15% of the time Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out. Expected Hourly Rate: $22/hr - $32/hr This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between. In particular, we offer: Paid time off Generous parental leave Comprehensive healthcare, vision and dental benefits Competitive salary and equity stake We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

Ensures Outpatient Primary Care Screening and collection of complete NOMs measures for all program enrollees, consistent with CCBHC Criteria 4.G., and that completed measures are delivered in a timely and complete manner to Evaluator. Ensures CCBHC collects and reports all SAMHSA-required health measures and works closely with CCBHC director to coordinate population health and wellness programs for enrollees, including as required: BMI screening and follow-up; weight assessment and counseling for nutrition and physical activity for children and adolescents; care for controlling high blood pressure; diabetes screening for people who are using antipsychotic medications; diabetes care for people with serious mental illness (HbA1c); metabolic monitoring for children and adolescents on antipsychotics; cardiovascular health screening for people who are prescribed antipsychotic medications; and cardiovascular health monitoring for people with cardiovascular disease and schizophrenia. Ensures that children and older adults receive age-appropriate screening. Ensures provision of vaccinations where indicated, including for Hepatitis A and B. Working with the CCBHC director provides collaboration and coordination with Ryan White HIV/AIDS Program grantees for the provision of HIV care and treatment services, including Hepatitis screening, testing, and vaccination for people living with HIV. Supports CCBHC director and Care Coordination Director efforts to establish care coordination expectations with Federally-Qualified Health Centers (FQHCs) to provide health care services, to the extent the services are not provided directly through the CCBHC, including established protocols to ensure adequate care coordination. For consumers who are served by other primary care providers, including but not limited to FQHC Look-Alikes and Community Health Centers, works with the Care Coordination Director and CCBHC Director to ensure SCHARP has established protocols to ensure adequate care coordination. Consistent with CCBHC Criteria 4K, works closely with Veterans Care Coordinator to ensure Active Duty Service Members (ADSM) use their servicing Military Treatment Facility, and their MTF Primary Care Managers (PCMs) are contacted by the CCBHC regarding referrals outside the MTF. Serves as a liaison between patients, family members, and various healthcare professionals. Educates patients and their families on health conditions, preventive care, and lifestyle choices. Helps patients navigate the healthcare system, including scheduling with specialists, understanding medical bills, and coordinating transportation. When needed, accompanies patients to health-related appointments. Tracks and facilitates follow-up appointments, ensuring continuity of care and adherence to treatment plans. Meets weekly with Project Director to achieve program goals & objectives. Attends CCBHC weekly care coordination meetings prepared to provide the team status updates and any SDOH barriers on identified individuals. Other duties as assigned Position Competencies: Familiarity with medical terminology and laboratory procedures. Excellent prioritization, organizational, oral and written communication, and interpersonal skills. Proficient in the use of electronic medical records (EMR) software. Bilingual abilities are a plus. Position Requirements: Must have a bachelor's degree or equivalent work experience demonstrating proficiency in high-touch medical case management problem-solving complex social determinants of health and mental health needs. Must be experienced working with low income, diverse populations including persons affected by mental illness, substance use and incarceration. Subject to California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting. Ability to demonstrate adequate literacy skills to perform work duties will be considered. Must have a valid California Driver's license and the availability of a car with adequate insurance

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640 - $89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job DescriptionMedica Talent Group is excited to present to you this Direct Hire Opportunity!Our client, a reputable Managed Care Organization, is seeking a LVN Home Care Coordinator to join their growing team. If you are seeking to expand your skills in the Managed Care arena and serve your patients with the best quality of care we invite you to apply. This opportunity offers competitive pay, full benefits and room for growth!Title: LVN Home Care CoordinatorSchedule: Monday - Friday 8 am to 5 pm (No weekends or holidays required!) Locations Hiring:Los Angeles, CAHuntington Park, CANorwalk, CAAnaheim, CASanta Ana, CAOverviewResponsible for the development and implementation of homecare services for program participants, including the coordination of all contracted home services, durable medical equipment and nursing home care. Attends scheduled IDT and Coordination meetings.Qualifications Graduation from an accredited LVN school coupled with a current LVN license issued by the State of California Vocational Nursing and Psychiatric Technicians required. A minimum of one (1) year experience practicing as a Licensed Vocational Nurse. Current CPR/BLS certification also required. Experience and knowledge regarding the patients' physical, mental and social needs is highly desirable. At least one year working with a frail or elderly population Valid California driver's license with good driving record. Responsibilities Assesses, using the nursing process, the home care needs of a frail elderly population, and identifies and develops specific plans of care. Assess, identify and collaborate with other members of the Interdisciplinary teams regarding all Durable Medical Equipment and Incontinence care needs of the participant. Perform any follow-up as instructed by the Provider. Collaborate with the Interdisciplinary team to evaluate and re-evaluate caregiver hours. Discuss and educate approved caregiver hours and assignment plan with participant, family and caregiver. Actively participates in Interdisciplinary Team (IDT) contributing to the participant plan of care. Communicates any changes in participant. Attends staff, scheduled IDT and Care Coordination meetings. Document in accordance with PACE departmental guidelines and within the established time frames Act as a liaison between Homecare vendor and PACE related to participant's needs. Maintains patient confidence and by keeping information confidential. Complies with federal, state, and local legal and professional requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. Complies with policy and procedures of the PACE program. Perform all other related duties as assigned