Ambulatory care coordinator jobs in Rockville, MD - 202 jobs

LanceSoft is seeking a travel nurse RN Transplant for a travel nursing job in Washington, District of Columbia. Job Description & Requirements Specialty: Transplant Discipline: RN 40 hours per week Shift: 8 hours, days Employment Type: Travel SMALL BOWEL TRANSPLANT RN Shift: M-F 5 x 8 Days Requirements : DC RN Licensure *must have IN HAND at time of submittal* pending licensure will not be accepted BLS 2 years of experience: outpatient, clinic experience required; adult IV start; transplant experience highly preferred About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits • Weekly pay • Medical benefits

The Travel Oncology Infusion Nurse Coordinator is a registered nurse specializing in oncology who provides care, administers chemotherapy, and educates cancer patients during travel assignments. This role requires an active RN license, BLS and ACLS certifications, and experience in acute care oncology settings. The position offers competitive weekly pay, housing allowances, health benefits, and travel reimbursements through a Joint Commission-certified healthcare staffing agency. MedPro Healthcare Staffing is seeking a travel nurse RN Oncology for a travel nursing job in Washington, District of Columbia. Job Description & Requirements Specialty: Oncology Discipline: RN Start Date: Duration: 13 weeks 40 hours per week Shift: 9 hours, days Employment Type: Travel MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Oncology Registered Nurse (RN) for a travel assignment with one of our top healthcare clients. Requirements Active RN License Degree from accredited nursing program BLS & ACLS Certifications Eighteen months of recent experience in an Acute Care Oncology setting Other requirements to be determined by our client facility Benefits Weekly pay and direct deposit Full coverage of all credentialing fees Private housing or housing allowance Group Health insurance for you and your family Company-paid life and disability insurance Travel reimbursement 401(k) matching Unlimited Referral Bonuses up to $1,000 Duties Responsibilities The Oncology RN will care for critically or chronically ill cancer patients. They will administer chemotherapy, implement new methods of symptom treatment and monitor their patients' progress. Oncology nurses also create a supportive environment. They may opt to specialize in areas such as pediatric hematology/oncology or breast cancer. Provide care for cancer patients throughout all stages of their conditions, but usually focusing on the acute phase. Assist patients ranging from post-surgical to near-terminal manage their disease and treatment effectively, and may also be responsible for administering chemotherapy. Educate cancer patients about treatment options, procedures and particularities of the disease. About Agency MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience. If qualified and interested, please call for immediate consideration. MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status. Key Words: Registered Nurse, RN, Oncology, Contract Nurse, Travel Nurse, Agency RN, Travel RN, Nursing, Contract *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details. MedPro Job ID #a0Fcx000008KeO6EAK. Pay package is based on 9 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Oncology Registered Nurse Nursing: Oncology (Infusion). About MedPro Healthcare Staffing No One Cares More for Caregivers Than MedPro. Focus on your patients, we'll take care of the rest. MedPro Healthcare Staffing is a Joint Commission certified provider of temporary and contract staffing services. Since 1983, we have placed happy nursing and allied travelers in top healthcare facilities nationwide. You deserve a travel experience that's rewarding and memorable. One that allows you to DREAM big. EXPLORE often. And ACHIEVE greatness. The MedPro Experience delivers it! Access to nationwide travel assignments Weekly pay and direct deposit Full coverage of all credentialing fees Private housing or housing allowance Group Health insurance for you and your family Tax Free Per Diems, Housing Stipends and Travel Reimbursements Company-paid life and disability insurance Travel reimbursement Access to our Clinical Nurse Liaison Team 401(k) matching Unlimited Referral Bonuses starting at $500 Benefits Weekly pay Referral bonus Employee assistance programs Keywords: Oncology nurse, Travel nurse, Registered nurse, Chemotherapy administration, Acute care, Infusion nurse, Healthcare staffing, Travel nursing job, Cancer patient care, Medical nursing

Inova Center for Personalized Health - System Office Administration - Transfer Center is looking for a dedicated Customer Care Coordinator 3 to join the team. This role will be Full-time Mid Shift: Days vary - 10:00am - 8:30pm. Weekends and holiday required. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off and paid parental leave. Customer Care Coordinator 3 Job Responsibilities: Responsible for answering and processing all calls made to the enterprise emergency response line with accuracy. Ability to quickly assess a critical patient or security safety event, implement a response plan, and follow explicit protocols to activate and deploy both medical and public safety response teams at requested by care site. Collaborates with onsite clinical and security team members to deploy additional resources based on complexity of critical event; communicates activated critical patient event to various teams in the High Reliability Operations Center to provide awareness and heighten department posture During a safety event, partners with care site leaders to script out an advisory alert to broadcast over the PA system and then deliver via the Inova Text Alert system to Inova leaders and team members. Triages Inova program patient calls and follows department or clinic workflow and or escalation protocols to notify on-call team members of the patient's emergent healthcare needs. Performs assigned equipment status checks on primary and back-up equipment and participates in monthly downtime exercises. Completes checklists. Compiles reportable incidents on a single shift report and distributes report to entire team. Provides updates to incoming shift; assists with coaching and mentoring new team members. Explains insurance benefits and patient liability through the use of appropriate communication methods/styles. Supports scheduling activities by conducting pre-service activities such as insurance verification/submission. Gathers information about customer complaints in a courteous and professional manner. Troubleshoots individual admission issues in collaboration with other departments/staff. Additional Requirements: Work schedule: 10-hour shift (Varied Days 10:00am - 8:30pm) Education: High School or GED Experience: 2 years of experience with call center, customer service or related profession. Certification: None

The Segue Residential Transition Program assists with helping individuals transition out of state psychiatric hospitals. Segue clients are clinically stable and ready to leave the hospital. The services provided assist clients with learning how to manage their illnesses and develop independent living skills. What to expect. [Shift: Monday-Friday 8:30am-4:30pm] This is a direct care opportunity to identify state psychiatric hospital patients who would benefit from Sheppard Pratt's Segue Residential Transition Program services. Your efforts coordinate client services with the support of various program components and external providers. Specific responsibilities include: Meeting with hospital treatment teams regularly to determine eligible patients and to develop and monitor transition plans. Addressing individual concerns as they arise on any given day such as resource coordination, transportation, housing, skills teaching, entitlements coordination, and money management. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program This position has a flat pay rate of $21.98/hr. What we need from you. A high school diploma or GED, bachelor's degree preferred. Two years of positively referenced work experience. A driver's license with 3-points or less and access to an insured vehicle. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes live #LI-HD1

INTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination. Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services. Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care. Identifies and track patients discharged from the inpatient service or the emergency department. Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods. Identifies which appointments may be made for patients before leaving the clinic and strive to coordinate care before they leave (e.g., mammogram and/or specialists). Identifies opportunities to close gaps in care. Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care. Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes. Participates in interdisciplinary case conferences and team meetings. Provides culturally appropriate health education. Provides cultural mediation between communities and health and human needs. Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing care coordination and care management services. Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource. With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan. Adheres to Unity's HIPAA guidelines and ensures the appropriate handling of sensitive information. Performs other duties as assigned within the scope of position expectations. Internal & Family Medicine Specific Duties: Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients. Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system. Supports the development and implementation of care coordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff. Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits. Provides care coordination and navigation of services for patients following ER visits and hospitalization. Performs home visits to recruit and maintain relationships with patients in need of coordinates care; complete community and home-based follow-up visits as needed. Perform community-based outreach activities and working with referring providers in a clinical setting. Builds positive rapport with staff on care teams. Mentors site-based Care Coordinators to improve quality of services delivered to patients. MINIMUM QUALIFICATIONS High school diploma or GED. College coursework in business or health-related field is preferred. Two (2) years of experience providing care coordination service. Experience in a hospital and/or community/outpatient setting is preferred. Experience working as a part of an inter-professional team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of medical terminology, ICD10 and procedural codes. Familiarity with community health, discharge planning, chronic disease management. Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment. Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets. Must have the ability to analyze data. Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR). Requires the ability to travel to multiple office locations. SUPERVISORY CONTROLS The position reports directly to the Health Center Director. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage. May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Refer to the attached ADA check list. RISKS The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

About Us The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable. Role Overview We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient Care Coordinator (non-exempt). As an integral part of the Care Coordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinic's Managers of Care Coordination. The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing. The Bilingual Patient Care Coordinator is responsible for the following duties: * Answering the clinic phones and providing non-judgmental support and accurate information to all callers * Explaining our services to callers over the phone and answering questions * Scheduling patient appointments in our electronic medical record system * Inputting lab work orders with LabCorp * Taking deposits with online payment platforms * Checking and responding to voicemail daily * Checking and responding to online appointment requests * Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller * Providing referrals to other clinics * Providing referrals to funding and practical support organizations as needed * Coordinating with referring providers to ensure we have all necessary labs and records for referred patients * Other duties as assigned Qualifications * Required: * Bilingual fluency in Spanish * Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position * Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy * Resides in DC, Maryland, or Virginia * Ability to commute to all-staff meetings/trainings * Excellent phone customer service skills * Prior experience in healthcare * Highly detail-oriented, able to work on multiple tasks in an organized fashion * Ability to communicate clearly and collaborate with team members * Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.) * Vaccinated for Covid-19, subject to accommodation * Preferred: * Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) * Medical assistant experience or experience working in medical settings * Prior experience collaborating with abortion funds and/or practical support organizations * Previous experience in abortion care or reproductive health (strongly preferred) * Knowledge of the political landscape involving abortion care * Experience in counseling, social work, and/or mental health/substance abuse programs Work Environment: * Hybrid-remote * Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required * Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset * Fast-paced, multicultural, collaborative work environment Benefits: * Medical Insurance * Dental Insurance * 401k with a company contribution starting after 6 months * Periodic bonuses * Paid time off and 10 paid holidays. * DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing. DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.

$30/hr We are currently seeking a Temporary Care Coordinator for the Seattle area. Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical conditions up to and including at time of terminal illnesses. Minimum Qualifications: 4-year degree in Health and Human Services Utilization Management/Case Management experience required Long Term Care/Medicaid/Medicare experience required Experience with Community Health Resources strongly preferred Experience initiating care plans and both subjectively and objectively conducting assessments Experience with educating members with chronic disease(es) strongly preferred Mental Health experience strongly preferred Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier. We provide health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health. Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical condition up to and including at time of terminal illnesses. Education Level Associate's Level Degree - LICENSED PRACTICAL NURSE OR Bachelor's Level Degree Experience Required: Long Term Care - 1 year, Medicaid - 1 year Preferred: Health Plan Product Support - 1 year License None, unless noted in the "Other" section below Skills None, unless noted in the "Other" section below Other LPN or Bachelors Level Degree in a Health and Human Services field or Social Work required LOCERI (Level of Care Review Instrument) cert and re-certify every 3 years. For new hires, require upon hire or within a 180 days of hire. For current employees, must attain by March 30, 2021

Responsive recruiter Benefits: Supportive Work Environment Professional Development Opportunities Flexible Scheduling 401(k) Bonus based on performance Company parties Location: Northern Virginia (Hybrid / Field-Based) Employment Type: Contract or Part-Time to Full-Time Reports To: CEO or Director of Client Services Risk Exposure to Bloodborne Pathogens: No exposure Job Summary: GENISCi LLC, operating as Executive Home Care of Central Loudoun, Virginia, is seeking a proactive and mission-driven Community Outreach & Marketing Coordinator to expand our presence and partnerships across Northern Virginia. This role is vital in building local visibility, cultivating referral networks, driving and generating new business leads with physicians, facilities, and local organizations. This is a commission-based role with a clear pathway to a full-time salaried position. The ideal candidate brings 3-5 years of home care marketing and outreach experience-preferably in senior care, home health, or wellness services-and is energized by field engagement and building relationships. Essential Functions: Build and nurture relationships with referral sources (e.g., hospitals, clinics, rehab centers, physicians, senior centers) Represent GENISCi - Executive Home Care at speaking engagements, organize and attend local events, networking mixers, and health fairs Deliver compelling and informative presentations to community partners, families, and prospective clients Maintain a consistent pipeline of leads and support client intake process Collaborate with GENISCi and Executive Home Care branding teams to create and distribute approved print and digital marketing materials Maintain accurate records in CRM systems and submit regular reports on outreach activities and lead generation metrics Enhance company's online presence through reviews, social engagement, and community awareness campaigns Act as an ambassador of whole-person care, educating the public on the value and impact of integrated home care solutions Support reputation management via Google, social media, and community platforms Qualifications: 3-5 years of successful experience in home care or healthcare marketing, community outreach, or business development Deep understanding of the home care, home health, or aging-in-place market in Northern Virginia Strong communication, presentation, and relationship-building skills Self-motivated and organized with the ability to work independently in the field Proficiency with CRM platforms, Microsoft Office, Google Workspace, and social media engagement tools Bachelor's degree in marketing, communications, health administration, or a related field preferred Traits and Characteristics of a Successful Marketer: Dynamic and energetic. Passionate about working with people and building long-term relationships. Engaging, approachable, and likable. Able to connect with referral sources and gain their trust. Build a trusting relationship. Able to handle rejection with resolve and not dejection. Able to look beyond the levels of competition and penetrate accounts that have been ingrained with competitors. Understand the level of commitment, dedication, and consistency of networking in this industry. Multiple channels to create constant contact with prospects and constant displaying of the brand name. This is a referral (lead) generation, not direct sales. Attend events, do speaking engagements, volunteer, etc. Must learn and quickly understand how to dig deeper for business on every meeting, do it in a softer, deliberate way without the prospect of feeling interrogated. Consistently outwork the competition. Flexible work from home options available. Compensation: $40,000.00 - $60,000.00 per year Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones. Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field. Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential. Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided. Explore Opportunities Near You If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.

Responsive recruiter Benefits: 401(k) Bonus based on performance Competitive salary Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Schedule: Monday through Fridays 8:00AM to 4:50pm or 9:0AM to 5:00pm Job SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, reliable, trusted and knowledgeable about healthcare practices. Responsibilities Collaborate with physicians, patients, families, and healthcare staff Review Care Plan to ensure it is being followed if not, update/ train accordingly Develop individualized care plans Accompany clients to Doctor / Hospital visits Create goals and monitor progress toward goals Recruit and train staff Create schedules Manage 30-40 clients Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Certification as a medical assistant is preferred Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills Compensation: $22.00 per hour Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 4+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Cherry Blossom PACE provides integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose. Those eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion. WHAT WE OFFER Competitive pay, retention and referral bonuses Outstanding Medical, dental, and vision insurance Paid day off for your birthday 401K Company match on day one Company paid life insurance Generous PTO Career development opportunities Employee Recognition #PACE Qualifications Job Summary: The Home Care Coordinator is responsible for the provision of home care to meet identified participant outcomes, and to achieve the goals as outlined in the participants Plan of Care Duties/Responsibilities: Provide nursing services as indicated in Participants care plan or by physician/provider orders Oversee and provide care as needed in the center or the participants' home. Initiates the home assessment, planning, implementation, and evaluation of the home care portion of the IDT plan. Identify areas of concern or needed improvement to maximize participant satisfaction and/or positive health outcomes Provides back-up to other nurses, home care and clinical staff as needed. Administers medication and provides medication education to participants and their families. Provides participant and family education as needed Participates in training opportunities and in-services Assists in orientation of home care attendants and contracted home care providers. Maintenance of accurate and timely care documentation. Participate in supervisory on call Any and all other duties and responsibilities as assigned. Supervisory Responsibilities: Direct oversight of home care aides; including scheduling, performance, hiring, and skills building Train and develop other members of the team Education, Licenses, Certifications and Experience: Current Virginia LPN License without restrictions Either one year working with the frail and elderly population or approved training. Current CPR certification

At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up. This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy. If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you. What You'll Do: Be the warm and welcoming face of the studio from the moment a patient arrives Own the full check-in and check-out process with professionalism and kindness Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions Use sound judgment and Tend tools to resolve patient concerns in real time Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals Keep patient information organized and updated, helping the team stay one step ahead Coordinate referrals and follow-ups with other Tend studios or specialists Maintain a tidy, safe, and compliant studio environment Support studio goals by preparing for upcoming schedules and case completions Respond to inquiries with accuracy and warmth - no matter how big or small the question Contribute to a team culture that's positive, respectful, and always patient-first What You Have: 1-2 years of experience in healthcare (dental experience strongly preferred) Comfortable discussing procedures, timelines, and insurance coverage with patients Confident in presenting treatment plans and securing case acceptance Experience with Dentrix or similar dental software is a plus Knowledge of insurance claims, benefits coordination, and billing practices Highly organized, detail-oriented, and polished in presentation A calm, clear communicator - both written and verbal Team-oriented, adaptable, and thrives in a fast-paced environment Self-starter with a strong sense of ownership and follow-through Passion for delivering thoughtful, human-centered service What We Offer: Compensation: Competitive pay and opportunity to grow Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included Financial Benefits: 401(k) with company match, HSA/FSA options Paid Time Off: Generous PTO that grows with your tenure + paid holidays Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection Resources: Access to our Employee Assistance Program and additional discounts Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Woodbridge, VA Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

The Orenda Center of Wellness is excited to announce its newest residential substance abuse treatment facility that will be exclusively for men located in Buckeystown, Maryland. We are a fun energetic company doing our part in the battle against addiction and mental health stigma, by offering the highest standard of individualized treatment in a loving and therapeutic environment at all of our facilities. In addition to substance abuse treatment, we also offer co-occurring mental health services by licensed clinical therapist to all of men while in our residential care. The Men's Inpatient Services Direct Care Department is currently seeking qualified candidates to join the team as a direct care coordinator (DCC) . The DCC will work with the clinical and direct the care teams to provide support and service to residents throughout their treatment process at our facility. As a DCC you will be responsible for facilitating and monitoring day to day functions such as recognizing and assisting with client needs, supporting, monitoring, and/or facilitating daily requirements, building a strong rapport of trust and respect with all residents as well as completing medical facility and/or household housekeeping tasks related to the client's care. Active engagement with the clients as well as being able to respond quickly and professionally in any and/or all situations will be indispensable. Positions Available for Immediate employment start date: PT: First Shift: Daytime Weekends Saturday & Sunday 6:30a to 2:00p w/ PRN availability PT: Second Shift: Evenings Thursday & Friday 2:30p to 10:30p w/ PRN availability PT Third Shift: Awake Overnights: Friday / Saturday / Sunday 10:15p to 7:30a w/ PRN availability -PRN Weekends / Evenings / Overnight - On Call / Fill in Shifts Job Responsibilities: Assisting clients with developing daily living, socialization, and life skills Facilitating therapeutic and goal-oriented activities Monitoring clients and documenting progress along with shift reports within EMR chart systems Communicating client concerns to assigned staff members Transporting clients to scheduled appointments and locations in company vehicle Advocating for clients and their needs Job Requirements & Minimum Skills: GED or high school diploma Clean driving record - able to provide current MVA report Not currently on probation or parole Not enrolled in any treatment or sober living facilities for the past 90 days Insurable on company insurance - must provide proof of active current auto coverage policy Ability to pass a background check Ability to pass a drug screen Able to work full 8 to 10 hour shifts properly masked Flexibility with hours and workload responsibilities Ability to follow pre-set schedules and have good time management skills Ability to work as a team player Passion for helping others Basic computer skills and professional phone skills Med Tech Certified (preferred) Experience with Medication Management / Administration CPR/First Aid Certified Qualifications Preferred: knowledge of addiction behavior, addiction treatment, basic healthcare, and mental health conditions. Experience working in dual diagnosis, mental health and/or substance abuse fields Experience in EMR and medical record systems Position Offering: competitive starting hourly rate ---- $17.00 to $21 per hour company paid life insurance (FT only) Company offered cost sharing on medical, dental and vision coverage (FT only) Time & Half for hours worked on company recognized holidays (8) 3 Weeks - PTO per year with included sick & safe leave hours (FT) 1.5 Week - PTO per year with included sick & safe leave hours (PT) 22 annual paid hours for all required trainings EAP Program (Immediate Access) Pay Rate Starting @ $17.00 to $21 per hour . Immediate start available for PRN & Weekend options Please apply below using the link and completing the requesting informational pre-screenings For further information or question please feel free to contact us directly at **********************

Benefits: Competitive salary Flexible schedule Opportunity for advancement Care Coordinator Reports To: Administrator/Operations Director Employment Type: Part-Time The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners. Key Responsibilities: Scheduling & Operations Coordinate caregiver schedules to ensure client needs are met. Respond to caregiver call-outs and reassign shifts quickly. Maintain scheduling software and ensure accurate documentation. Communicate with families and caregivers regarding schedule updates. Sales & Business Development Conduct community outreach to referral partners, hospitals, senior centers, and other organizations. Follow up on leads and inquiries, converting them into active clients. Attend networking events and represent the agency professionally. Assist in meeting monthly sales and referral goals. Caregiver Recruitment & Training Support hiring by conducting interviews and assisting with onboarding. Deliver caregiver orientation and ongoing training sessions. Provide coaching and performance feedback to caregivers. Ensure all staff comply with state regulations and agency policies. Client & Caregiver Relations Perform follow-up calls and check-ins to ensure client satisfaction. Build strong relationships with caregivers to increase retention. Address concerns from clients and caregivers promptly. Qualifications Previous experience in home care, healthcare, or scheduling strongly preferred. Strong interpersonal and communication skills; able to connect with diverse groups of people. Sales or community outreach experience a plus. Ability to multi-task, prioritize, and work under pressure. Comfortable with technology and scheduling software. Training or leadership experience preferred. Skills & Attributes Highly organized and detail-oriented. Problem-solver with the ability to think quickly. Strong relationship-building skills. Goal-driven with an interest in both operations and sales growth. Compassionate and committed to improving client quality of life. Compensation & Benefits Competitive salary with performance-based bonuses. Opportunities for professional growth within the agency. Paid training and ongoing development. Compensation: $20.00 per hour Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

Under the general direction of the Regional Manager, Hospital Services, or approved designee, and in accordance with established procedures, the Hospital Donation Coordinator 2, In-House (HDC 2, IH) is responsible for improving the hospital's donation performance by assessing hospital donation outcomes, developing professional relationships with key contacts, and analyzing data to improve processes. To accomplish this, the HDC 2, IH will be assigned to hospitals by the Regional Manager, Hospital Services with frequent travel to those select hospitals. At times, the HDC 2, IH may be required to assist with coverage for other hospitals in the service area. While in the hospitals as an Infinite Legacy representative, the HDC 2, IH will be responsible for performing follow up after donation activity, rounding on key units, and facilitating educational activities as required. To understand the hospital's donation potential, the HDC 2, IH is also responsible for data analysis towards the identification and execution of improvement opportunities. Education and Experience: Bachelor's degree in healthcare, communications, education, science, or a similar field required. In lieu of a Bachelor's degree, an Associate's degree and an additional 2 years of relevant work experience may be considered. Minimum of 2 years in the Hospital Services department or comes to the role with previous nursing, respiratory therapy or applicable OPO experience. Professional experience in a hospital setting is highly preferred. Demonstrated abilities in both autonomous project management and effective teamwork are required. Required Skills/Abilities: Proactive team player dedicated to enhancing the quality of donation and transplantation. Conscientious, ethical, and possesses strong interpersonal skills that contribute to working effectively with a variety of medical professionals. Acts with flexibility to maintain order in an environment of changing priorities and be capable of handling highly stressful situations in a calm, professional manner. Strong organizational skills demonstrated competence in short and long-range strategic planning, and the ability to participate as a member of a team is essential. Demonstrated public speaking ability is also a valued skill. Demonstrated planning, critical thinking, negotiating, creative problem-solving and analytical skills. Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization. Customer-service oriented self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support. A valid driver's license must be maintained and possession of own reliable, insured automobile. Ability to work a minimum of 40 hours per week with schedule adjusted to accommodate hospital needs. Ability to work a flexible schedule due to case-specific and or hospital needs with on call requirements, including nights, weekends, and holidays. Ability to travel throughout Infinite Legacy's Donor Services Area.?? Duties/Responsibilities: Develops and maintains client hospital profiles, performs needs assessments to identify obstacles in the donor systems, and implements customized strategic plans to increase hospital-wide organ and tissue donation. Plans are based on the results of death record reviews, industry standards, and evaluation of historical data performance. Implements hospital strategic plans throughout the year while providing updates on progress and executing necessary adjustments. Carries out activities as described in hospital donation plans for assigned hospitals within the Infinite Legacy service area. Works collaboratively with key hospital leaders, administrators, physicians, and nurses to build comprehensive donation systems. Ensures that all aspects of the organ and tissue donation processes are understood, and regulatory compliance is achieved. Plans and implements individualized educational programs to meet educational needs for clients. Regularly provides formal and informal education, purposeful rounding, incorporates donation education in staff meetings, hospital skills days and/or learning management system, engages in real-time education during donation activity and develops and/or revises materials as needed. Recognizes the donation challenges and opportunities for each institution and incorporates solutions, based on the strategic plan, into planning of educational programs. Regularly facilitates basic educational in-services. As required, makes frequent on-site hospital visits to meet with hospital staff during scheduled appointments and informally, performs daily checks on donation activity for HS related information, adjusts hospital visits for presence on units to support donation activity, presents donation-related in-services, holds meetings, consistently updates donation-related resource areas in hospitals, and resolves problems while maintaining a positive professional profile as a representative of Infinite Legacy within the institutions. Based primarily out of one hospital, performing daily rounds and working from the hospital on a daily basis. Performs rounding duties on a routine basis at other assigned hospitals as applicable. Rounds regularly in assigned hospitals including the Emergency Department and Intensive Care Unit(s) as appropriate per the visit schedule. Carries out all associated responsibilities such as daily donation activity checks for HS-related information, constructive on-site presence during organ donation cases, timely follow-up after all organ donation cases, fulfillment of hospital data and resource requests, and assistance with organization of processes such as OPO-hospital “Huddles.” Conducts timely after-action review sessions of recoveries and referrals with key clients to analyze the efficiency of the hospital donor process, identify obstacles, and evaluate client satisfaction with Infinite Legacy's services. Provides timely on-site referral follow up for on-going organ referrals as applicable. Navigates hospital electronic medical records to locate, document and update pertinent health information in Infinite Legacy's medical record system. Collaborates with the medical team, reviews the plan of care, facilitates effective communication and coordinates with Infinite Legacy clinical teams as appropriate. Rounds regularly and provides education for non-acute units and support departments. Conducts regular performance coaching meetings with hospital administration, physicians, and nursing leadership. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures. Provides regular feedback to hospital clients and key Infinite Legacy team members including results from medical record reviews, quality assurance mechanisms, donor referral and recovery information, donor outcomes, Hospital Services strategies and research, and plans for future activities. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures. Ensures the accurate and timely completion of MRR worksheets and summaries at assigned hospitals. Conducts analysis of MRR data to identify opportunities for the realization of additional donation conversion and donation process improvements. Follows up with hospital staff in timely manner for all missed referrals and creates plans to mitigate variances. Compiles, analyzes, and reports data to hospital partners monthly; adjust strategic plans to meet hospital needs. Works cooperatively with the Hospital Services team to ensure that all departmental standards and hospital services are fulfilled, regardless of prior individual calendar planning. Proactively aids internal donation team members by anticipating challenges and responding on-site to assist with organ or tissue cases. In collaboration with the Manager of Hospital Services, maintain, revise and/or create as necessary Memorandum of Understandings (MOUs), Organ and Tissue donation policies and special event materials. Responsible for maintaining current file of each hospital's policies to include brain death, DCD, withdraw of support, organ and tissue donation, and any other relevant policies. Responsible for making sure each of the above policies meets the clinical needs of the organization and current policies are uploaded to the internal electronic system. Required attendance and participation in organizational trainings, both internal and with hospital partners. Demonstrates competency in skills and attend meetings to obtain input and provide Hospital Services progress reports. Collaborates with Infinite Legacy's Community Outreach team to work with the hospitals to provide education to hospital staff and their surrounding communities about organ and tissue donation. Works to facilitate hospital participation in Donate Life Month activities and other community outreach activities as applicable. Maintains accurate and timely documentation in each hospital's profile of regulatory data points, activity, rounding, and outcome of medical record reviews in accordance with departmental goals. Responsible for up-to-date hospital appointments and calendar entry in Outlook. Personifies confidence and autonomy in the role while managing various clinical and administrative situations and interactions with limited supervision. Exemplifies innovative and creative thinking while always working toward process improvement in designated hospitals, departmental and organizational goals. May assist in leading specified team meetings, huddles or projects as assigned by the HS manager. Carries out donation bridge-conversations with family members when needed. Assists with clinical needs (DCD assessment, case initiation, donor management) when needed and in conjunction with a phone resource such as a clinical team member and/or medical director. Works on call shifts that will include nights, weekends, and some holidays to ensure hospital and Infinite Legacy's needs can be met at all times. Frequency of the on-call shifts will be based on departmental staffing. Trains new team members. Other duties as assigned. Working Conditions: This position requires consistent availability, travel, and certain physical, language, and communication abilities, including: Works in normal office/hospital environment where there are no physical discomforts due to temperature, noise, dust, etc. Attention to detail and use of a computer screen may produce mental and visual fatigue. Frequent travel to meetings, presentations, and other appointments. Ability to accurately communicate, converse, and exchange information in English over the telephone and in person. Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs. Willingness and ability to engage in 24-hour on-call responsibilities, including evenings, nights, and weekends. May require extended hours and travel. Valid driver's license and reliable, insured automobile for transportation. Work requires standing and walking for various tasks and lifting of supplies up to 40 pounds. Manual dexterity sufficient to operate telephones and computers. Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed. This position is Level 1 - High level of exposure to Blood-borne Pathogens and TB. Employees will be in a hospital setting, including the operating room and may have exposure to donors, or packaged organs and tissues for transplant and/or research. Infinite Legacy will supply proper PPE. This position requires employees to be fully vaccinated and be able to provide proof.

About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way. Position Overview We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish. Key Responsibilities Coordinate travel reservations including flights, accommodations, cruises, and excursions Provide personalized service and timely communication to clients Assist with itinerary planning, confirmations, and special requests Ensure accurate documentation and smooth handling of travel logistics Collaborate with team members to maintain high standards of hospitality and service Qualifications Strong communication and organizational skills Passion for hospitality and client care Ability to multitask and manage multiple requests with efficiency Comfortable working with digital tools and booking systems Previous experience in hospitality, travel, or customer service is a plus What We Offer Flexible, remote-friendly work environment Training and professional development opportunities Access to industry certifications and travel perks Growth potential within a supportive team environment

Job Description * General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. * Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. * Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). * Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. * Utilize various reports and data bases to assign cases to members of the care team. * Assist with health screenings and assessments and supports patient education related to social and health needs. * Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. * Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. * Identify members who could benefit from case management and make appropriate referrals to the CM Program. * Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. * Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). * Provide education regarding scheduling routine wellness and screening appointments. * Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. * Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. * Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. * Document the patient medical record and/or care management application. * Maintain HIPAA standards and ensure confidentiality of protected health information. * Perform other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academichealth system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications * Education and Experience * High School Diploma. * Associate degree in a healthcare related field preferred. * Minimum two (2) years' experience in care management, coaching or community health work. * Minimum two (2) years' experience working in a client service environment. * Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. * Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities * Working knowledge of basic medical terminology and concepts used in care management. * Working knowledge of population, demographics, assets, and needs. * Working knowledge of chronic health conditions and associated self-care. * Working knowledge of social determinants of health disparities. * Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). * Ability to educate members regarding community resources. * Ability to think critically and follow a plan of care. * Advanced customer service skills. * Proficient documentation skills to maintain client records. * Ability to analyze, compare, contrast, and validate work with keen attention to detail. * Effective interviewing, listening, and coaching skills. * Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. * Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. * Effective analytical, critical thinking, planning, organizational, and problem-solving skills. * Ability to communicate effectively in person, by phone, and by email. * Ability to work independently and as part of a team. * Advanced verbal, written and interpersonal communication skills. * Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $23.7-$33.19 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide