Ambulatory care coordinator jobs in Saint Louis, MO

Job Description We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: Responds to all requests from individuals seeking behavioral health services. Works directly with professional referral sources, community members and prospective patients to complete an initial clinical screening consisting of medical, psychosocial, and mental health information. Collaborates with physicians and psychiatrists to determine recommendations for behavioral health services. Facilitates both voluntary and involuntary admissions for inpatient psychiatric care. Responsible for obtaining initial insurance authorization from insurance providers. Duties may be completed on site at Gateway Regional Medical Center and at contracted facilities within the surrounding communities. Specifics: -Position: Intake Coordinator -Department: Behavioral Health Services -Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040 -Position Status: Full-time -Work Schedule: Days 72/hr per pay period Education Qualifications: Required: Master's degree in counseling, psychology, social work, psychiatric nursing or related field OR a registered nurse licensed in the state of Illinois with previous behavioral health experience. Certification Qualifications: Required: Current Basic Life Support (AHA or American Red Cross BLS) certification Required: Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date Experience Qualifications: Previous acute behavioral health treatment experience Possess a working knowledge of the behavioral health resources within the community Demonstrate an understanding of and an appreciation for the physical, social and psychological needs of pediatric, adolescent, adult and geriatric patients Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment Pay Range: The pay range for this position is $27.76 - 41.65 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Job DescriptionDescription: Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Requirements:

Job Description About the Role: This is a full-time on-site role for a Patient Care Coordinator located in St Louis, MO. The Patient Care Coordinator will be responsible for scheduling appointments, managing phone communications, coordinating care plans, understanding and using medical terminology, and providing emergency direct patient care. The role involves working closely with caregivers, healthcare professionals, and patients to ensure seamless care delivery and exceptional patient experiences. Minimum Qualifications: Bachelor's degree in Social Work, Healthcare administration, or a related field. Experience in patient care coordination or social work within a healthcare setting. Must have experience Microsoft and Google suite. Must have excellent organizational , customer service, interpersonal, time management, and communication skills. Must be able to work with ADP Payroll software. Must have knowledge of HIPAA and the ability to handle confidential information Preferred Qualifications: Bachelor's degree in Social Work or a related field. Experience with electronic health records (EHR) systems. Bilingual proficiency in English and another language. Responsibilities: Assess patients' needs and develop individualized care plans in collaboration with healthcare teams. Provide emotional support and counseling to patients and their families, addressing any concerns or challenges they may face. Maintain accurate and confidential patient records, documenting interactions and progress. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for building rapport with patients and their families. Organizational skills are vital for managing multiple cases and ensuring that all aspects of patient care are coordinated effectively. Problem-solving skills are utilized daily to address challenges that arise in patient care and to find solutions that meet individual needs. Preferred skills, such as proficiency in EHR systems, enhance the efficiency of documentation and information sharing among healthcare providers. Additionally, cultural competency is important for understanding and respecting diverse patient backgrounds, which contributes to more effective care delivery.

Job Title: Intake Coordinator Department: Outpatient Services Employment Type: Full-time Join our compassionate and collaborative behavioral health team in Saint Louis as an Intake Coordinator, where you'll play an important role in supporting individuals seeking help and hope. This position is perfect for someone who is detail-oriented, empathetic, and motivated by the mission of improving lives through accessible, high-quality behavioral health services. As a valued team member, you'll coordinate patient scheduling, ensure smooth daily operations, and help maintain accurate, confidential records - all while making a meaningful difference in the lives of those we serve. In this role, you'll manage appointment coordination, assist providers with administrative processes, update patient information in the electronic health record (EHR), and ensure the day-to-day operations of the outpatient department run efficiently. You'll work closely with clinical staff and patients to ensure a seamless experience from intake through treatment. This position offers… · Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement - Company paid for work functions requiring travel · Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: · Coordinate and manage the scheduling of patient appointments to ensure efficient clinic flow · Collaborate with behavioral health providers to maintain established treatment and scheduling protocols · Update and maintain accurate patient information in the EHR (Electronic Health Record) system · Prepare the clinical team for day-to-day operations, ensuring materials and documentation are in order · Set up instruments, materials, and equipment to support patient care and treatment preparation · Greet and assist patients with patience, care, compassion, and understanding · Maintain accurate, detailed, and confidential records according to established standards · Uphold office procedures and behavioral health treatment protocols consistently · Demonstrate professionalism and courtesy when interacting with patients, families, and staff Education, Experience, and/or Credential Qualifications: · High School Diploma or equivalent required · Two or more years of related experience in a customer or patient-facing role preferred · Prior healthcare or behavioral health experience preferred but not required Additional Qualifications: · Must have a valid driver's license, acceptable driving record, and current auto insurance · Must successfully complete background checks including criminal record, driving record, abuse/neglect, and fingerprint checks · Must complete New Hire Orientation and all training requirements, including Relias, at the beginning of employment and annually thereafter · Demonstrated ability to communicate effectively, manage time efficiently, and maintain organization in a fast-paced environment · Proficient computer and data entry skills with the ability to learn new software systems quickly · Compassionate and professional demeanor with strong interpersonal skills Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during the work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Places for People is a Smoke and Tobacco Free Workplace.

Job Description By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us! Program Overview: The St. Louis Community Information Exchange or CIE is a network of regional partners focused on improving the health and wellbeing of people in the St. Louis Region. Using a shared technology, partners share information and coordinate efforts to deliver holistic, person-centered care that helps families move from crisis to long-term stability. Position Overview Facilitates network referrals that come to the CIE Coordination Center through a network provider, via an online Assistance Request form, or by phone. The Care Coordinator ensures clients are connected to the best programs to address their needs. Conducts assessments and screenings over the phone and follows up with clients according to established guidelines. In addition, Care Coordinator monitor cases being handled by providers, ensuring network standards are being met. General Responsibilities: Respond to inquiries from various sources while maintaining a high level of customerservice Professionally and sensitively perform intake, screenings, and assessments, gathering information and entering data into Customer Relationship Management systems (CRM). Screen clientsforprogrameligibilitytoin-houseprograms,completingformsthoroughlyand Provide accurate and relevant information to clients and make accurate, direct referrals to in network providers using the CRM, monitoring provider progress in serving referred to clients. Work within 2-1-1 CRM to find non-network partners for needs notable to be met within the CIE provider network. Complete follow-up calls to assess for accuracy of non-network referrals, reassessments of needs, Develop relationships within-network providers and attend CIE Workgroup and Partner Agency virtual Meet regularly with leadership to address questions, receive performance feedback, and voice Knowledge, Skills and Abilities: Bachelor degree preferred; or High School Diploma plus 3 or more years of experience in social service Advanced customer service and problem-solving skills Have basic knowledge of social services systems systems and how individuals access services Must have good t o excellent written communication verbal skills, empathetic listening skills Ability to work under high level of attention to detail Ability to successfully assess a situation and make recommendations based on various factors Must be able to handle difficult situations with mature attitude, judgment, poise, tact Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems Employment is contingent upon passing a background check. United Way of Greater St. Louis is an Equal Opportunity Employer

The Health Home Care Coordinator is responsible for gathering and processing information for the Health Home program from individuals, providing information and referrals for services, maintaining and monitoring program data, and reporting program-related data. Ensures program outcomes and objectives are being met, and ensures services provided meet organizational guidelines, funder requirements and accreditation standards. This position fulfills the Health Home Facilitator role per DMH Health Home guidelines. Essential Functions: Gathers, researches and processes Health Home program information from individuals for program enrollments, transfers and discharges. Responsible for ensuring all required information is obtained, verified and entered within established timeframes. Ensures all state requirements and internal standards are met before submitting information to DMH. Accesses multiple hospital data portals and reports to monitor program individuals' admissions and discharges. Obtains information, creates reports and communicates hospitalization information to nursing staff daily. Extracts metabolic screening values from electronic records and enters that information into DMH and internal systems. Monitors upcoming due dates for screens and communicates that information to nursing staff. Answers questions regarding the Health Home Program services. Evaluates individual's eligibility for community services and refers them to services as needed. Provides individuals with population-based healthcare materials based on individual need. Maintains multiple tracking systems in order to provide data to Health Home staff to better support individual needs and meet program goals. Maintains data in multiple systems and ensures that the data are accurate and up to date. Runs reports as scheduled and as requested. Manages census with breakdown of DM and slot availability. Researches and obtains outreach individual data for re-engagement of services. Identifies and researches high utilizers of emergency care for reporting purposes. Cross trains on all Health Home Care Coordinator tasks and maintains updated workflows for assigned tasks. Qualifications: Must have high school diploma or equivalent. Bachelor's degree in human services or related field preferred. One year of experience working with individuals with disabilities, or working in a healthcare setting preferred. Must have experience using Microsoft Office suite, and intermediate-level skill with Excel. Previous experience working with Electronic Health Record systems or other data systems preferred. Keywords: Medical Billing, Medical Records, Project Management, Data Entry, Excel, Customer Service

Intake Coordinator - Job Description Position Type: Full-Time / Part-Time Reports To: Program Director & Administrative Manager The Intake Coordinator is responsible for managing the complete intake process for new individuals entering A New Well, Inc. services. This role ensures timely communication, accurate documentation, and compliance with Missouri Department of Mental Health (DMH), Missouri Department of Health & Senior Services (DHSS), Medicaid waiver, and CARF standards. The Intake Coordinator serves as the first point of contact for referrals, guardians, families, case managers, and partnering agencies. Essential Job Duties & Responsibilities 1. Intake & Admission Process Manage all incoming referrals from case managers, Medicaid, DMH, hospitals, and families. Conduct pre-screenings to determine eligibility and service suitability. Schedule intake appointments, assessments, and tours. Coordinate with the RN, Program Director, and Behavior/Support teams for pre-admission reviews. Gather required medical, psychological, and behavioral documentation. Maintain updated knowledge of Missouri waiver criteria, service definitions, and eligibility requirements. 2. Documentation & Compliance Complete all intake paperwork accurately and in a timely manner. Ensure all admission packets follow Missouri DHSS/DMH and CARF guidelines. Create and maintain individual files (electronic & paper). Track expirations on physicals, medications lists, ISPs, and consents. Ensure HIPAA compliance across all communication and record retention. Prepare documentation for audits, quality reviews, and licensure inspections. 3. Communication & Coordination Serve as the primary contact for families, guardians, and care coordinators during the intake process. Communicate admission status, missing documents, and next steps clearly and professionally. Work with scheduling, nursing, transportation, and direct care teams to prepare for new admissions. Participate in care-plan and ISP meetings as needed. Respond promptly to emails, calls, and agency messages. 4. Data & Tracking Maintain the intake tracking system (Excel, Monday.com, or EHR platform). Update referral logs, waitlists, openings, and service capacity. Monitor required timelines for admission steps and follow up accordingly. Run periodic intake activity reports for leadership. 5. Customer Service & Agency Representation Provide excellent customer service to all external and internal stakeholders. Conduct professional facility tours with prospective families and agencies. Represent A New Well, Inc. in community outreach, referral networking, and partnership meetings. Educate families on available services, hours, transportation options, and expectations. 6. Operational Support Assist with onboarding new individuals once admitted (orientation, documentation review, introduction to staff). Support the Quality Improvement team with documentation audits. Ensure emergency contacts, service plans, and consents are always updated. Assist with annual re-authorizations and renewal paperwork. Support the Program Director with administrative tasks as needed. Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Experience in intake, admissions, care coordination, case management, or healthcare administration. Knowledge of Missouri DMH waiver services, DHSS, Medicaid, or long-term care preferred. Strong organizational and documentation skills. Ability to communicate professionally with families and agencies. Strong computer skills (email, PDF editing, Excel, EHR systems). Ability to multitask and meet deadlines in a fast-paced environment. Core Competencies Professional communication Time management Confidentiality Customer service Attention to detail Problem solving Compliance awareness Physical Requirements Ability to sit, stand, and walk for extended periods. Ability to lift 15-25 lbs of files or materials if needed. Ability to travel locally for meetings or visits (if required). Work Schedule Monday-Friday, or based on agency needs. Occasional evenings or weekends may be required for special circumstances. Benefits Competitive pay Health benefits PTO & holidays Paid training Career advancement opportunities EQUAL EMPLOYMENT OPPORTUNITY STATEMENT A New Well, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, race, color, national origin, sex, gender identity, disability, sexual orientation, religion, veteran status, or any protected category under federal or state law. APPLICATION NOTICE Due to high application volume, status updates cannot be provided individually. Qualified applicants will be contacted directly. The position may close once a sufficient applicant pool is reached. LEGAL REQUIREMENT A National and State Background Check is required as a condition of employment under Missouri law.

Job DescriptionDescription: Med Resources is the premier provider of durable medical equipment (DME) and respiratory equipment in the Midwest, serving the rehab and long-term care needs of our patients and partner facilities. We are committed to providing quality service with compassion, efficiency, and professionalism. The Mobility Billing and Intake Coordinator is responsible for coordinating patient intake, verifying insurance, obtaining authorizations, and managing billing processes for mobility-related services and equipment. This role ensures accuracy, timeliness, and compliance with regulatory and payer requirements, while serving as a key point of contact for patients, families, clinicians, and referral sources. The compensation for this position starts at $20/hour and may be higher based on skills, qualifications and experience. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration or related field preferred 2+ years of experience in medical billing, intake, or insurance verification (rehab experience required) Knowledge of Medicare, Medicaid, and commercial insurance requirements Proficiency with billing software, EMR systems, and Microsoft Office Suite Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment Excellent communication and customer service skills Ability to maintain confidentiality and adhere to HIPAA regulations What We Offer: Competitive salary and benefits package 401K w/ Company Match Health, dental, and vision insurance Paid time off and holidays Opportunities for growth and professional development Supportive team environment committed to patient care Affirmative Action/Equal Opportunity Employer/Minority/Female/Disabled/Veteran #lp Requirements: Coordinate new patient intake by gathering demographic, insurance, and clinical documentation Verify insurance coverage, eligibility, and benefits for mobility-related services and equipment Obtain and track prior authorizations, approvals, and required documentation Accurately enter and update patient information in the system Prepare and submit billing claims for mobility services in compliance with payer guidelines Monitor claim status, follow up on denials, and work to resolve billing issues Communicate with referral sources, clinicians, patients, and families regarding status of intake and billing Maintain organized, detailed records to ensure compliance with HIPAA and company policies Collaborate with clinical and administrative staff to streamline processes and support patient care Assist in general accounts receivable and collection efforts as required by Business Office Manager

BHR is seeking a Lead Community Based - Clinical Care Coordinator (CB-CCC) to guide and support our follow-up care team in the coordination of behavioral health services for our clients. In addition to managing your own caseload, you will work closely with your team to provide case consultations and ensure every client receives the appropriate care program to help them achieve an improved level of functioning post-crisis. You will be expected to track and report case productivity per team member, attend and/or lead various meetings, train team members on policies and procedures, and coordinate and oversee monthly account clean up. Education, Experience and Skills Required: * Bachelor's Degree in Social Work, Psychology, Counseling, or Criminal Justice. * At least 1 year of clinical experience with demonstrated leadership skills. * Strong service coordination and team building skills. * Applied Suicide Intervention Skills Training Required - can be completed upon hire. * Working knowledge of the St. Louis Area Mental Health Network, the Crisis Intervention Model, and the DSM 5. * Strong verbal, written and interpersonal skills. * Ability to multitask and prioritize important tasks. Working Environment: * Hybrid position, with time spent in the office and in the field. * Various platforms are used to communicate with clients, providers, and the BHR team, such as on-site visits, conference calls, messaging and emailing. * The work week is generally Tuesday-Saturday or Sunday-Thursday. To ensure care coordination is completed, you must be flexible with the shift, willing to move hours, work weekends, and work overtime as necessary. The position is full-time, non-exempt position, with a salary range of $55,000 - $57,000 DOE.

. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Administrative Functions Administer patient assessments, oversee the assessment process, setting the assessment schedules and assuring that assessments are done in an accurate and timely manner. Coordinates the care plan as according to regulatory requirements. Create the schedule for all Medicare and Medicaid. They also start Medicare coverage for newly qualified patients or send out denial letters. They remain updated on changes in Medicare coverage and help determine documents needed for Medicaid reimbursement. Direct the day to day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long term care facility. Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility. Periodically review the department's policies, procedure manuals, s, etc. Make recommendations for revisions. Meet with your assigned nursing staff, as well as support personnel, in planning the shifts' services, programs, and activities. Ensure that the Nursing Service Procedures Manual is current and reflects the day to day nursing procedures performed in this facility. Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual. Make written and oral reports/recommendations concerning the activities of your shift as required. Cooperate with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained. Ensure that all nursing service personnel are in compliance with their respective job descriptions. Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department. Participate in facility surveys (inspections) made by authorized government agencies as may be requested. Periodically review the resident's written discharge plan. Participate in the updating of the resident's written discharge plan as required. Assist in planning the nursing services portion of the resident's discharge plan as necessary. Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required. Admit, transfer, and discharge residents as required. Complete accident/incident reports as necessary. • Write resident charge slips and forward to the Business Office. Maintain the Daily Census Report and submit to the Business Office as required. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc. , as necessary. Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Report any known or suspected unauthorized attempt to access facility's information system. Charting and Documentation Complete and file required recordkeeping forms/charts upon the resident's admission, transfer, and/or discharge. Encourage attending physicians to review treatment plans, record and sign their orders, progress notes, etc. , in accordance with established policies. Receive telephone orders from physicians and record on the Physicians' Order Form. Transcribe physician's orders to resident charts, cardex, medication cards, treatment/care plans, as required. Chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident, as well as the resident's response to the care. Fill out and complete accident/incident reports. Submit to Director as required. Chart all reports of accidents/incidents involving residents. Follow established procedures. Record new/changed diet orders. Forward information to the Food Services Department. Report all discrepancies noted concerning physician's orders, diet change, charting error, etc. , to the Nurse Supervisor. Fill out and complete transfer forms in accordance with established procedures. Ensure that appropriate documentation concerning unauthorized discharges is entered in the resident's medical record in accordance with established procedures. Perform routine charting duties as required and in accordance with established charting and documentation policies and procedures. Sign and date all entries made in the resident's medical record. Drug Administration Functions Prepare and administer medications as ordered by the physician. Verify the identity of the resident before administering the medication/treatment. Ensure that prescribed medication for one resident is not administered to another. Ensure that an adequate supply of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents. Report needs to the Nurse Supervisor. Order prescribed medications, supplies, and equipment as necessary, and in accordance with established policies. Ensure that narcotic records are accurate for your shift. Notify the Nurse Supervisor of all drug and narcotic discrepancies noted on your shift. Review medication cards for completeness of information, accuracy in the transcription of the physician's order, and adherence to stop order policies. Notify the attending physician of automatic stop orders prior to the last dosage being administered. Dispose of drugs and narcotics as required, and in accordance with established procedures. Personnel Functions Participate in employee performance evaluations, determining your shift's staffing requirements, and making recommendations to the Nurse Supervisor concerning employee dismissals, transfers, etc. Inform the Nurse Supervisor of staffing needs when assigned personnel fail to report to work. Report absentee call ins to the Nurse Supervisor. Review and evaluate your department's work force and make recommendations to the Nurse Supervisor. Develop work assignments and/or assist in completing and performing such assignments. Provide leadership to nursing personnel assigned to your unit/shift. Make daily rounds of your unit/shift to ensure that nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report problem areas to the Nurse Supervisor. Ensure that all nursing assistants are enrolled in or have graduated from an approved nursing assistant training program. Ensure that all nurse aide trainees are under the direct supervision of a licensed nurse. Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or to improve services. Ensure that department personnel, residents, and visitors follow the department's established policies and procedures at all times. Develop and maintain a good working rapport with inter departmental personnel, as well as other departments within the facility to ensure that nursing services and activities can be adequately maintained to meet the needs of the residents. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift. Review complaints and grievances made or filed by your assigned personnel. Make appropriate reports to the Nurse Supervisor as required or as may be necessary. Follow facility's established procedures. Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status. Receive/give the nursing report upon reporting in and ending shift duty hours. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. Report known or suspected incidents of fraud to the Administrator. Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established facility policy guidelines. Nursing Care Functions Inform nursing personnel of new admissions, their expected time of arrival, room assignment, etc. Ensure that rooms are ready for new admissions. Greet newly admitted residents upon admission. Escort them to their rooms as necessary. Participate in the orientation of new residents/family members to the facility. Make rounds with physicians as necessary. Requisition and arrange for diagnostic and therapeutic services, as ordered by the physician, and in accordance with our established procedures. Consult with the resident's physician in providing the resident's care, treatment, rehabilitation, etc. , as necessary. Review the resident's chart for specific treatments, medication orders, diets, etc. , as necessary. Implement and maintain established nursing objectives and standards. Make periodic checks to ensure that prescribed treatments are being properly administered by certified nursing assistants and to evaluate the resident's physical and emotional status. Ensure that direct nursing care be provided by a licensed nurse, a certified nursing assistant, and/or a nurse aide trainee qualified to perform the procedure. Cooperate with and coordinate social and activity programs with nursing service schedules. Notify the resident's attending physician when the resident is involved in an accident or incident. Notify the resident's attending physician and next of kin when there is a change in the resident's condition. Carry out restorative and rehabilitative programs, to include self help and care. Inspect the nursing service treatment areas daily to ensure that they are maintained in a clean and safe manner. Administer professional services such as; catheterization, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care for the dead/dying, etc. , as required. Use restraints when necessary and in accordance with established policies and procedures. Obtain sputum, urine and other specimens for lab tests as ordered Take and record TPRs, blood pressures, etc. , as necessary. Monitor seriously ill residents as necessary. Check foods brought into the facility by the resident's family/visitors to ensure that it is within the resident's dietary allowances. Report problem areas to the Nurse Supervisor and Dietary Supervisor. Ensure that personnel providing direct care to residents are providing such care in accordance with the resident's care plan and wishes. Ensure that residents who are unable to call for help are checked frequently. Meet with residents, and/or family members, as necessary. Report problem areas to the Nurse Supervisor Admit, transfer and discharge residents as necessary. Assist in arranging transportation for discharged residents as necessary. Ensure that discharged residents are escorted to the pick up area. Inform family members of the death of the resident. Call funeral homes when requested by the family. Ensure that established post mortem procedures are followed. Staff Development Participate in developing, planning, conducting, and scheduling in service training classes that provide instructions on "how to do the job," and ensure a well educated nursing service department. Implement and maintain an effective orientation program that orients the new employee to your shift, its policies and procedures, and to his/her job position and duties. Assist in standardizing the methods in which work will be accomplished. Assist in training department personnel in identifying tasks that involve potential exposure to blood/body fluids. Assist the Director in planning clinical supervision for nurse aide trainees. Attend and participate in outside training programs. Attend and participate in annual facility in service training programs as scheduled (e. g. , OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc. ). Attend and participate in advance directive in service training programs for the staff and community. Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status. Safety and Sanitation Monitor your assigned personnel to ensure that they are following established safety regulations in the use of equipment and supplies. Ensure that established departmental policies and procedures, including dress codes, are followed by your assigned nursing personnel. Assist the Director and/or Infection Control Coordinator in identifying, evaluating, and classifying routine and job related functions to ensure that tasks in which there is potential exposure to blood/body fluids are properly identified and recorded. Ensure that all personnel performing tasks that involve potential exposure to blood/body fluids participate in appropriate in service training programs prior to performing such tasks. Ensure that an adequate supply of personal protective equipment are on hand and are readily available to personnel who perform procedures that involve exposure to blood or body fluids. Ensure that your assigned work areas (i. e. , nurses' stations, medicine preparation rooms, etc. ) are maintained in a clean and sanitary manner. Ensure that your unit's resident care rooms, treatment areas, etc. , are maintained in a clean, safe, and sanitary manner. Ensure that your assigned personnel follow established handwashing and hand hygiene technique in the administering of nursing care procedures. Ensure that your assigned personnel participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner. Participate in the development, implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel. Ensure that your assigned personnel follow established infection control procedures when isolation precautions become necessary. Ensure that nursing personnel follow established procedures in the use and disposal of personal protective equipment. Participate in the development, implementation and maintenance of the procedures for reporting hazardous conditions or equipment. Ensure that all personnel wear and/or use safety equipment and supplies (e. g. , back brace, mechanical lifts, etc. ) when lifting or moving residents. Report missing/illegible labels and MSDSs to the safety officer or other designated person. Equipment and Supply Functions Recommend to the Nurse Supervisor the equipment and supply needs of your unit/shift. Ensure that an adequate stock level of medications, medical supplies, equipment, etc. , is maintained on your unit/shift at all times to meet the needs of the residents. Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment. Ensure that only trained and authorized personnel operate your unit/shift's equipment. Ensure that all personnel operate nursing service equipment in a safe manner. Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste. Ensure that appropriate MSDSs are on file for hazardous chemicals used in the nursing service department. Care Plan and Assessment Functions Review care plans daily to ensure that appropriate care is being rendered. Inform the Nurse Supervisor of any changes that need to be made on the care plan. Ensure that your nurses' notes reflect that the care plan is being followed when administering nursing care or treatment. Review resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing needs. Ensure that your assigned certified nursing assistants (CNAs) are aware of the resident care plans. Ensure that the CNAs refer to the resident's care plan prior to administering daily care to the resident. Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers. Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Miscellaneous Provide data to the Quality Assurance & Assessment Committee as requested. Supervisory Requirements As LPN / LVN you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Qualification Education and/or Experience Must possess, as a minimum, a Nursing Degree from an accredited college or university, or be a graduate of an approved LPN/LVN program. Must possess a current, unencumbered, active license to practice as an LPN/LVN in this state. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Must be able to relate information concerning a resident's condition. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must demonstrate knowledge and skills necessary to provide care appropriate to the agerelated needs of the residents served. Must be a supportive team member, contribute to and be an example of team work and team concept. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc. , that are necessary for providing quality care. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices. Must not pose a direct threat to the health or safety of other individuals in the workplace. Certificates, Licenses, Registrations Must posess a current, unencumbered, active license to practice as an LPN/LVN in this state. Current CPR certification. Knowledge and experience with PCC preferred. Must maintain all required continuing education/licensing. Must remain in good standing with the State Board of Nursing at all times. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office area(s) as well as throughout the nursing service area (i. e. , drug rooms, nurses' stations, resident rooms, etc. ). Moves intermittently during working hours. Is subject to frequent interruptions. Is involved with residents, personnel, visitors, government agencies/personnel, etc. , under all conditions and circumstances. Is subject to hostile and emotionally upset residents, family members, personnel, and visitors. Communicates with the medical staff, nursing personnel, and other department directors. Works beyond normal working hours, and in other positions temporarily, when necessary. Is subject to call back during emergency conditions (e. g. , severe weather, evacuation, post disaster, etc. ). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc. , throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc. , including TB and the AIDS and Hepatitis B viruses. May be subject to the handling of and exposure to hazardous chemicals. Maintains a liaison with the residents, their families, support departments, etc. , to adequately plan for the residents' needs. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job DescriptionDescription: The Wraparound Care Coordinator is part of the Care Coordination and Support program and provides care coordination to youth with complex behavioral health needs. This program is created in response to the creation of HFS Pathways to Success. The roles of Care Coordination and Support are to partner with families to understand their vision, help create Crisis Prevention and Safety Plans, help the family build a Child and Family Team and provide education and linkage to resources and services that will help the family and youth achieve their goals. Wraparound Care Coordinator is responsible for the design and delivery of services that meet the youth's needs and provide support to youth and family who have been referred to the High Fidelity Wraparound Tier of Pathways to Success. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Evaluate and interpret the referral information and attempt contact with family within 7 days of referral. Complete a strength needs and cultural diversity assessment with the child and family and use the IM+CANS to create an individualized strengths based service plan. Responsible for reviewing initial IM+CANS and then updating any subsequent IM+CANS as required by HFS. Uploading documented into the HFS IM+CANS Provider Portal. Development, document, and maintain a Crisis Prevention and Crisis Safety plan in conjunction with the youth, parent, guardian, or caregiver. Responsible for assisting families in identifying natural and professional supports to create a Child and Family Team and facilitating CFTMs every 30 days and 48 hours after a crisis event. Engage family on a weekly basis with at least 2 monthly face to face home/community visits. Coordinator will provide linkage to in-network providers of any recommended services; will collaborate with youth's MCO Case Manager, as applicable. Deliver strength-based, family centered, culturally competent and trauma informed facilitation services. Engage with treatment providers, school and other collateral contacts to ensure youth's needs are being met. Maintains case records and notes in a timely and professional manner; in accordance with the duties of Care Coordination and Support Organization. Maintain a caseload of 1:10 within the Designated Service Area Completes other duties as assigned. Requirements: SKILLS and ABILITIES Strong organizational and time management skills. Excellent interpersonal and written communication skills. Must possess the knowledge, personal qualities and practice skills to work effectively with professionals in other organizations and from other disciplines and to provide services in a manner that reflects the values of System of Care and Wraparound Must meet DCFS/CANTS Clearance Must be 21 years of age. Must possess and maintain a valid driver's License and maintain proof of automobile insurance. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in a counseling and guidance, rehabilitation counseling, social work, education, psychology, or related human service field along with two years' supervised experiences. The ability and willingness to actively participate in a fast-paced, multidisciplinary team environment. Knowledge of community programs, services and evidence-based practices and a variety of treatment modalities used to work with youth and their family to navigate child serving systems. Must possess and maintain valid driver's license and provide proof of insurance. CARE & TCI Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed. Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance. TCI (Therapeutic Crisis Intervention). Employees must: Pass the written test annually Pass the physical test every six months ( if applicable to their role ) Monthly refresher opportunities are provided. Employees who fall out of compliance may be required to retake the full course. Consistent participation and application of both CARE and TCI are essential to job performance.

About the Role: The Care Coordinator plays a pivotal role in the healthcare system by ensuring that patients receive comprehensive and continuous care throughout their treatment journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement personalized care plans that address individual needs. The Care Coordinator is responsible for monitoring patient progress, facilitating communication among all parties, and ensuring that resources are utilized effectively. By providing education and support, the Care Coordinator empowers patients to take an active role in their health management. Ultimately, the goal of this role is to enhance patient outcomes and satisfaction through coordinated care efforts. Minimum Qualifications: MA or LPN Experience in a healthcare setting, preferably in care coordination or case management. Strong organizational and communication skills. Preferred Qualifications: Certification in care coordination or case management. Experience working with diverse populations and understanding of cultural competency. Familiarity with electronic health records (EHR) and healthcare software. Responsibilities: Develop and implement individualized care plans in collaboration with healthcare providers and patients. Coordinate appointments, referrals, and follow-up care to ensure continuity of services. Monitor patient progress and adjust care plans as necessary based on feedback and health changes. Educate patients and their families about treatment options, resources, and self-management strategies. Facilitate communication between patients, families, and healthcare teams to address concerns and improve care delivery. Skills: The required skills of strong organizational and communication abilities are essential for managing multiple patient cases and ensuring clear information flow among all stakeholders. Attention to detail is crucial when developing care plans and monitoring patient progress, as even minor oversights can impact health outcomes. Preferred skills, such as familiarity with EHR systems, enhance efficiency in documenting patient interactions and tracking care plans. Cultural competency allows the Care Coordinator to effectively engage with patients from diverse backgrounds, ensuring that care is respectful and tailored to individual needs. Overall, these skills contribute to a collaborative environment that prioritizes patient-centered care.

**We are looking for a Patient Care Coordinator to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. **JOB PURPOSE:** The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. **ESSENTIAL FUNCTIONS:** + Greet patients professionally and manage check-in and check-out processes. + Schedule, confirm, and reschedule appointments via phone and in-office. + Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. + Prepare and enter treatment plans and provide basic patient education on next steps. + Collect payments at time of service and ensure accurate end-of-day reconciliation. + Explain financing options and refunds. + Maintain accounts receivable (A/R) collections and follow-through. + Answer phones, direct calls, and manage voicemail in a timely manner. + Maintain accuracy of patient records and consent forms. + Escalate technical or compliance issues as necessary. **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Excellent communication and interpersonal skills. + Basic knowledge of scheduling and insurance verification. + Ability to multitask in busy office environments. + Strong attention to detail, accuracy, and organization. + Professional, empathetic demeanor with patients. + Willingness to learn new systems and processes. + Demonstrated ability to maintain patient satisfaction while resolving escalations. **Educational Requirements:** + High school diploma or equivalent required. + Customer service or healthcare front office experience preferred. + Training in insurance verification or dental and/or healthcare software a plus. + Bilingual preferred but not required. **Benefits** We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). **Job Details** **Pay Type** **Hourly** **Job Category** **Practice Staff**

At Bentwood Nursing & Rehab, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Bentwood Nursing & Rehab partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Bentwood Nursing & Rehab. Pay, Benefits and Perks of MDS Coordinator (RN or LPN): * Immediately accrue paid time off (PTO) as you work! (full-time only) * 6 Observed Holidays + 1 Floating Holiday * Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study * Take home up to 75% of your net earned wages at the end of every shift * 401(k) Retirement plan with company-matched contributions after 1 year of employment * Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees Essential Functions of MDS Coordinator (RN or LPN): * Have a thorough understanding of all regulations and standards related to the RAI process (Federal/State regulations and MDS RAI User Manual). * Participate in the pre-admission process to ensure essential information needed for MDS/Case Mix coding is obtained from the referral source(s) and meets Medicaid eligibility requirements when applicable. * Work in collaboration with the Director of Nursing to ensure necessary nursing documentation and risk assessments are completed timely to capture nursing services delivered on the MDS. * Participate in meetings at community and corporate level. * Participate in the preparation and timely submission of any Additional Documentation Requests (ADRs)/Revenue Audits. * Participate in the community orientation as the community's subject matter expert on Activities of Daily Living (ADL) documentation and MDS supportive documentation requirements. * Participate in the training of new associates on the RAI process. * Provide ongoing training/education to staff regarding RAI process to included but not limited to: ADL documentation, interview techniques, skilled services and documentation guidelines. * Assesses competency of all staff members involved in the RAI process and educates the interdisciplinary team (IDT) as needed. * Demonstrate an understanding and assisting in the preparation of clinical, quality and reimbursement reports. * Participating in the review of quarterly Medicaid reports, if applicable. * Completion of the RAI process and management of the MDS department. * Ensures timely, accurate, and complete assessments of the residents' health and functional status during the entire assessment period. * Schedules and opens in the EMR resident's MDS assessments as applicable per RAI guidelines for OBRA, Medicare PPS, and/or Medicaid/State required assessments. * Accurately code the MDS to reflect services delivered per RAI guidelines. Ensures the accurate and timely completion of all MDS sections and assessments. * Ensures individualized plans of care with interdisciplinary approach in accordance with federal, state and local regulations, and the established policies and procedures. * Reviews the CASPER validation reports and ensures that appropriate follow-up action is taken. * Analyzes Quality Measure reports as a mechanism of quality assurance and improvement. * Functions as an RAI and Clinical Reimbursement resource to the community staff. * Attends and participates in education, such as but not limited to: Corporate webinars and meetings, RAC-CT, ADL training, Relias/Online training, and community training. * Maintains proficiency in the operations of the clinical/MDS software program. * Maintains proficiency in the ability to transmit data per regulatory standards. * Maintains proficiency in Medicare/PDPM, ICD10 coding, OBRA, RAI and Regulatory changes related to. * Maintains confidentiality of pertinent client and employee information to assure their privacy is protected. * Safety concerns are identified, and appropriate actions are taken to maintain and assure patient safety. * Monitors clinical systems for changes in resident condition. * Strategically sets assessment reference date (ARD), in conjunction with the interdisciplinary team, to capture needs, care and services delivered to accurately reflect the status of the resident. * Monitors MDS and care plan documentation on all residents, assuring that complete, orderly and chronological documentation is maintained in the file. * Communicates pertinent information to nursing management, business office, facility administration, Regional Clinical Reimbursement, and corporate biller. * Attends, actively participates, and provides MDS, QM, and Reimbursement expertise at the following meetings: Daily Clinical, Weekly Resident at Risk, Weekly Utilization Review and Daily Stand up. * Remains current with industry changes. Other Duties of MDS Coordinator (RN or LPN): * As this job description is not intended to be all-inclusive, the employee will be expected to perform other essential functions and duties as assigned. Qualifications of MDS Coordinator (RN or LPN): * Graduate of an accredited school of nursing. * MDS experience is preferred, however will educate and work alongside any dedicated, enthusiastic candidate to grow their skill set in this challenging and rewarding career. * Can be either an RN or LPN with a current, active Missouri license. * CPR certified * Candidates must maintain a working email address and phone number for employer communication. * Basic computer knowledge. * Excellent written, verbal, and interpersonal skills. * Exhibit excellent customer service and a positive attitude. * Convey compassion and empathy for residents and their representatives. * Be a skilled communicator, educator, director, and motivator * Have exceptional organizational and time management skills * Be committed to excellence. EEO Statement: Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees; legally-protected characteristics (protected class) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information. IND123

Summary Statement P&O Care has served patients in Illinois and Missouri for decades. Known for our personal touch, clinical expertise, and community involvement, we've built a reputation for care that goes beyond the device. Today, as part of Ottobock.care, we continue that legacy-combining the strength of a global innovator with the relationships and responsiveness of a local clinic. This next step deepens our commitment to delivering exceptional orthotic and prosthetic care to the communities we serve. When you join Ottobock.care, you're not just starting a job. You're becoming part of a movement that is redefining what's possible in patient care. We are currently seeking a Patient Care Coordinator at our Festus, MO patient care clinic who will also perform insurance verifications and prior authorizations for prosthetic (or orthotic) devices . Coverage at our Des Peres clinic may occasionally be required, with rare coverage needs at our Fairview clinic. Our Patient Care Coordinators play a vital role in each patient's visit. From greeting patients to ensuring scheduling and documentation run smoothly, you'll be helping people move through life with confidence and independence. Duties & Responsibilities * Provide administrative support of the front desk at various locations by answering telephones, taking messages, routing calls, or notifying appropriate individuals. * Effectively schedule and/or modify patient appointments. * Ensure customers receive the best service possible and concerns are satisfactorily resolved. * Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate. * Perform insurance verfications and obtain prior authorizations. * Create patient account profile in the Medical Record system. * Maintain a clean office work environment. * Accept payments from patients as appropriate. * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and special projects as assigned. Qualifications * Proficient in MS Office and databases. * Outstanding communication and interpersonal skills. * Demonstrated ability in critical thinking and problem-solving. * Excellent organizational, analytical, and time management skills * High school diploma or equivalent. * Two years of office administrative experience, preferably in a medical/dental/therapy office. * Experience with medical terminology, accounts receivable, insurance collections or billing preferred. * Knowledge of Medicare, Medicaid preferred. * Customer service experience. Benefits * Medical * Vision * Dental * Paid time off * Company holidays * Floating holidays * DailyPay by ADP * 401k match up to 3.5% * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * 100% company-paid short & long-term disability Diversity at Ottobock We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified. Your future at Ottobock Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988. Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy. Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application! Nearest Major Market: St Louis

Job Description We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: Responds to all requests from individuals seeking behavioral health services. Works directly with professional referral sources, community members and prospective patients to complete an initial clinical screening consisting of medical, psychosocial, and mental health information. Collaborates with physicians and psychiatrists to determine recommendations for behavioral health services. Facilitates both voluntary and involuntary admissions for inpatient psychiatric care. Responsible for obtaining initial insurance authorization from insurance providers. Duties may be completed on site at Gateway Regional Medical Center and at contracted facilities within the surrounding communities. Specifics: -Position: Intake Coordinator -Department: Behavioral Health Services -Location: Shiloh, IL -Position Status: Full-time -Work Schedule: Weekend Option Friday-Sunday Education Qualifications: Required: Master's degree in counseling, psychology, social work, psychiatric nursing or related field OR a registered nurse licensed in the state of Illinois with previous behavioral health experience. Certification Qualifications: Required: Current Basic Life Support (AHA or American Red Cross BLS) certification Required: Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date Experience Qualifications: Previous acute behavioral health treatment experience Possess a working knowledge of the behavioral health resources within the community Demonstrate an understanding of and an appreciation for the physical, social and psychological needs of pediatric, adolescent, adult and geriatric patients Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment Pay Range: The pay range for this position is $27.76 - 41.65 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

The Community Based Clinical Care Coordinator (CBCCC) will arrange follow-up behavioral health care services for clients, or others concerned about the client (such as parents/guardians), while monitoring client symptoms and functioning. Based on specific program requirements, care will be coordinated existing providers or by linking the client to new mental health services. Essential Functions: * Maintains contact with individuals to coordinate care, access community resources, plan for client's safety, and aid the client in improving level of functioning post-crisis. * Ongoing assessment of client's mental health symptomology, including suicidal thoughts/behaviors or other lethality risk factors. * Accurately and efficiently completes all case related documentation. * Participate in weekly meetings and individual supervision for case consultations. * Reviews cases as part of continuous quality improvement and to provide supportive feedback to clinical staff. Education, Experience and Skills Required: * Bachelor's Degree in Social Work, Psychology, Criminal justice, or social service-related field and/or certified peer specialist credential. * One year of clinical experience preferred, though not required. * Working knowledge of the St. Louis Area Mental Health Network, the Crisis Intervention Model, and the DSM-V * Ability to conduct thorough clinical assessments and quickly develop rapport with clients/callers. * Expertise at service coordination. * Strong verbal, written, and interpersonal skills. * Capability to type on computer while simultaneously talking on the phone. Working Environment: * Various platforms are used to communicate with clients, providers, and the BHR team, such as on-site visits, conference calls, messaging and emailing. * The work week is generally Tuesday-Saturday or Sunday-Thursday. To ensure care coordination is completed, you must be flexible with the shift, willing to move hours, work weekends, and work overtime as necessary. This role will include a $500 sign on bonus! * $250 after your first 90 days of employment! * $250 after your first 6 months of employment!