Ambulatory care coordinator jobs in Salinas, CA - 28 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Managed Care Coordinator
Home Care Coordinator
MDS Coordinator
Client Care Coordinator
Health Care Coordinator
Case Management Specialist
Care Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare 4.7
Ambulatory care coordinator job in San Jose, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish carecoordinator in California to join the remote Care Anywhere team. The CareCoordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all carecoordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU!
Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply.
Schedule: Mondays - Fridays
- Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch)
- Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities
Manage (4) provider schedules to ensure schedules are filled.
Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit)
Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs.
Handle inbound / outbound Call (60 - 80 calls / day)
Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR).
Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services.
Coordinate lab orders, transportation for high-risk members.
Documentation via EMR for Inbound / Outbound calls.
Support short message service (SMS) and member outreach campaigns.
Assist nurse practitioner (NP) team with visit preparation needs
Appointment reminders to members
Assign members to NP in EHR
Provide needed documentation to NP for visits each day
Direct inbound calls from members / family related to medication refills
Assist with maintaining and updating members' records
Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed.
Attend Care Anywhere meetings / presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Work with outside vendors to provide appropriate care needs for members
Job Requirements:
Experience:
Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting.
Preferred: 2 years' healthcare experience.
Education:
Required: High School Diploma or GED.
Preferred: Completion of medical assistant program from an accredited school of training
Training:
• Preferred: Medical Terminology
Specialized Skills:
• Required:
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Knowledge of ICD9 and CPT codes
Knowledge of Managed Care Plans
Able to type by 10-key touch minimum of 40 words per minute (WPM)
Proficient with Microsoft Outlook, Excel, Word
Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills.
Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Bilingual English / Spanish required.
• Preferred:
Knowledge working in Athena
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 1d ago
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Care Coordinator
Qualicare, Southwest Silicon Valley
Ambulatory care coordinator job in Cupertino, CA
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Tuition assistance
Benefits/Perks
Full-time hours (part-time manageable for first 30-90 days)
PPE provided (Personal protective equipment)
Competitive Wages
Continuing education programs
Making a difference in the lives of those dealing with medical illnesses and age-related complications
Career Advancement
Free education and training with QPath Career Pathways Program
Company Overview
Qualicare Homecare Southwest Silicon Valley is looking for compassionate, caring, and reliable individuals to join our family as CareCoordinators. Qualicare SWSV offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.
Job Summary
The CareCoordinator is accountable and responsible for evaluating client needs, overseeing and monitoring the care delivered, developing an appropriate plan of care, and ensuring the competency of caregivers. The CareCoordinator commits to participate in establishing and implementing the highest standards of care.
The CareCoordinator provides leadership and direction in all aspects of client care. She/he functions and participates in the development, implementation, monitoring, and evaluation of client programs and services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client assessments, health education/counseling, and follow-up care.
Responsibilities
Consults with supervisors and staff regarding clients, families, and service programs
Ensures compliance with standards of care
Conducts in-home assessments and creates care plans for clients
Consults with physicians and other care providers related to client care services
Performs supervisory visits to clients on a regular basis
Conducts employee selection process and supervises the overall performance of staff
Participates in quality assurance and organization risk management programs
Qualifications
Current certificate of competence and in good standing
Strong clinical skills
Self-directing with the ability to work with little direct supervision
Excellent customer service skills
Experience with direct employee supervision
Flexible work from home options available.
$42k-58k yearly est. 19d ago
Home Care Coordinator Supervisor
Welbehealth
Ambulatory care coordinator job in San Jose, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model.
Reporting to the Home Care Manager, the Home CareCoordinator Supervisor collaborates closely with a team of Home CareCoordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.
Essential Job Duties:
Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
Manage direct reports including hiring, training, supervising and mentoring
Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings
Job Requirements:
Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
Bachelor's degree preferred
Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days
401 K savings + match
Bonus eligibility - your hard work translates to more money in your pocket
And additional benefits
Salary/Wage base range for this role is $80,700 - $106,378 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $80,700-$106,378 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$80.7k-106.4k yearly Auto-Apply 5d ago
Ortho Patient Care Coordinator
Sonrava
Ambulatory care coordinator job in Watsonville, CA
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
Set and achieve personal sales goals while supporting the goals of the team
Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff
Provide patient consultations and communicate information about recommended treatments
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
Nurture the patient relationship to encourage patient retention
Work as team player to ensure each customer receives the best service possible
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
Paid Time Off (PTO)
Medical
Dental
Vision
Continuing education and advancement opportunities
401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
2 years of sales, customer service or related work experience
Bilingual Spanish-English skills preferred
Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personality
$34k-53k yearly est. Auto-Apply 30d ago
Care Coordinator- TEMP
Doctors On Duty
Ambulatory care coordinator job in Monterey, CA
Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical CareCoordinators, Social Workers, Pharmacy Technicians and CareCoordinators.
The CareCoordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the CareCoordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our CareCoordinators are the glue that brings all elements of a patient's care together.
This is a 6-month, part-time, temporary position with the potential of hiring on.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities Include:
· Telephonically contacts patients who are due for preventive screenings.
· Telephonically contacts patients to coordinate chronic disease follow up and testing.
· Schedules appointments.
· Follows standardized protocols to place orders for due or overdue testing.
· Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits).
· Connects patients to community resources to address social determinants of health.
· Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum.
· Adheres to administrative and assigned practice standards regarding confidentiality.
· Attends and participates in team meetings.
· Adheres to the attendance and punctuality policy.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
MONTAGE VALUES
Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinatingcare across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect.
EDUCATION:
· Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire.
· Preferred: Certificate or associate's degree in medical assisting
EXPERIENCE:
· Required: 2 or more years of experience working in a primary care setting
SKILLS AND ABILITIES:
· Ability to appropriately interact with patients, families, staff and others.
· Strong interpersonal skills to handle sensitive situations and confidential information.
· Must respond sympathetically and maturely to patient needs.
· Detail oriented and well organized.
· Skill in health information management by appropriately charting patient data.
· Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel
· Ability to function effectively in a fluid, dynamic, and rapidly changing environment.
· Ability to articulate clearly and concisely both verbally and in writing.
· Ability to self-direct in keeping with departmental and organizational priorities.
· Ability to work autonomously and be directly accountable for assignments.
· Ability to work effectively as a team member with physicians and other staff.
· Ability to apply attention to detail and accuracy.
· Bilingual English/Spanish is preferred.
· Knowledge of Monterey County community resources is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
$34k-53k yearly est. Auto-Apply 6d ago
Care Coordinator- TEMP
Montage Medical Group
Ambulatory care coordinator job in Monterey, CA
Job Description
Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical CareCoordinators, Social Workers, Pharmacy Technicians and CareCoordinators.
The CareCoordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the CareCoordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our CareCoordinators are the glue that brings all elements of a patient's care together.
This is a 6-month, part-time, temporary position with the potential of hiring on.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities Include:
· Telephonically contacts patients who are due for preventive screenings.
· Telephonically contacts patients to coordinate chronic disease follow up and testing.
· Schedules appointments.
· Follows standardized protocols to place orders for due or overdue testing.
· Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits).
· Connects patients to community resources to address social determinants of health.
· Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum.
· Adheres to administrative and assigned practice standards regarding confidentiality.
· Attends and participates in team meetings.
· Adheres to the attendance and punctuality policy.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
MONTAGE VALUES
Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinatingcare across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect.
EDUCATION:
· Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire.
· Preferred: Certificate or associate's degree in medical assisting
EXPERIENCE:
· Required: 2 or more years of experience working in a primary care setting
SKILLS AND ABILITIES:
· Ability to appropriately interact with patients, families, staff and others.
· Strong interpersonal skills to handle sensitive situations and confidential information.
· Must respond sympathetically and maturely to patient needs.
· Detail oriented and well organized.
· Skill in health information management by appropriately charting patient data.
· Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel
· Ability to function effectively in a fluid, dynamic, and rapidly changing environment.
· Ability to articulate clearly and concisely both verbally and in writing.
· Ability to self-direct in keeping with departmental and organizational priorities.
· Ability to work autonomously and be directly accountable for assignments.
· Ability to work effectively as a team member with physicians and other staff.
· Ability to apply attention to detail and accuracy.
· Bilingual English/Spanish is preferred.
· Knowledge of Monterey County community resources is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
$34k-53k yearly est. 6d ago
Ortho Patient Care Coordinator
Sonrava Health
Ambulatory care coordinator job in Corralitos, CA
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* 2 years of sales, customer service or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
$34k-53k yearly est. Auto-Apply 28d ago
Care Coordinator
DR Jennifer M Jones Foundation
Ambulatory care coordinator job in Salinas, CA
Job DescriptionBenefits:
Company parties
Opportunity for advancement
Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are seeking a CareCoordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Coordinate a variety of healthcare programs
Develop individualized care plans
Educate patients on their healthcare options
Create goals and monitor progress toward goals
Recruit and train staff
Create schedules
Qualifications
Previous experience as a CareCoordinator or in a similar position is preferred
Certification as a medical assistant is preferred
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
$42k-70k yearly est. 2d ago
MDS Coordinator
Gilroy Healthcare Center
Ambulatory care coordinator job in Gilroy, CA
Coordinates and assists with completion and submission of accurate and timely patient assessments in accordance with all applicable laws, regulations, and company policies
Qualifications:
Current California LVN license required, RN preferred
Two (2) years' nursing and/or one (1) year of MDS experience preferred
Outstanding communication (verbal and written) skills
Ability to remain kind, calm and professional in all work-related situations
Superior organizational skills and attention to detail
Takes pride in serving others, and accurately completing duties on time
Responsibilities:
Coordinates and assists with completion and submission of accurate, timely, inter-departmental, patient assessments, in accordance with all requirements and policies
Reports any changes in a patient's condition to the Director of Nursing (DON)
Provides education to direct care associates regarding patient documentation, overseeing updates or changes, and training on Skilled Nursing Facility and other Regulations
Ensures care plans are comprehensive, accurate and meeting patient needs
Reviews Final Validation Reports confirming assessments have been completed and accepted into the CMS and other systems as necessary and prior to billing
Collaborates with Business Office regarding when to/when not to bill
Continually reviews CMS Reports to address issues and improve processes to ensure that assessments are accurate and submitted on time
Attend and participates in the Daily PPS Meeting, Monthly Triple Check
Performs functions of a staff nurse when necessary
Leads by example in treating everyone at work kindly and professionally
Benefits:
Competitive pay
Health Benefits - Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
401(k) with discretionary company match annually
Company paid Basic Life and disability insurance (Buy up options available)
Paid Time Off (Vacation, Sick, Holiday)
Employee Assistance program
Tuition Assistance and Profession Enhancement Funds
Bene-Hub employee sponsored discount programs and more….
We are proud to be an equal opportunity employer.
*Benefits available to full-time employees.
Work schedule
8 hour shift
Monday to Friday
Supplemental pay
Signing bonus
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Referral program
Employee discount
$91k-132k yearly est. 60d+ ago
Patient Care Coordinator
Imotion Physical Therapy
Ambulatory care coordinator job in San Jose, CA
Job Title: Patient CareCoordinator
Company: iMotion Physical Therapy
Are you the type of person who thrives on making a difference in the health and well-being of others? We are seeking a dedicated Patient CareCoordinator to become the linchpin between our patients and the comprehensive Physical Therapy and Rehabilitation services we offer. In this role, you'll be the orchestrator of patient care, an advocate for patient needs, and a pivotal point of communication within our dynamic team. If you have a passion for organizing care, a knack for connecting with people, and a desire to contribute to a community of health and healing, then this is the opportunity for you. Join us, and play a crucial role in ensuring every patient receives the care and attention they deserve.
Mission Statement:
At iMotion Physical Therapy, our mission is to uphold the highest global standards in physical therapy and rehabilitation, striving to enhance the health and well-being of our patients through outstanding care, education, and preventive strategies. We are dedicated to providing equitable and comprehensive treatment to individuals from all walks of life, ensuring everyone has access to the best possible recovery and health management solutions. Our clinic is committed to ongoing research and collaboration with healthcare professionals to continuously improve and innovate in our field. We firmly believe in sustainable and ethical practices, guiding our patients towards healthier, more fulfilling lives while contributing positively to the broader healthcare community.
About iMotion Physical Therapy:
Organization and Values: We're more than just a healthcare provider; we're a family dedicated to creating positive change. Our values of Security, Patient-First Ethics, Professionalism, Fun, and Integrity guide us in putting our patients first and maintaining the highest standards in our services and interactions.
Our Culture: iMotion Physical Therapy offers a unique work experience, founded on the pillars of Fun, Freedom, Family, and Fortune. Our environment is enjoyable and fulfilling, embracing autonomy and innovative thinking. We foster strong, supportive relationships within our team, valuing each member as part of our family. Our commitment to employee growth ensures prosperity and rewarding career advancement.
Department and Reporting Structure for Physical Therapist at iMotion Physical Therapy:
Role Overview: As a Patient CareCoordinator (PCC) at iMotion Physical Therapy, you will be an integral member of the administrative team, dedicated to enhancing patient experiences and facilitating seamless care delivery. Your role will intersect with various aspects of patient interaction, from initial contact to the final stages of their therapy journey.
Department: The PCC falls under the administrative branch of iMotion Physical Therapy, which is the backbone of clinic operations. This department ensures the efficiency and effectiveness of patient services and the smooth operation of our clinic's front-end activities.
Reporting Structure: The Patient CareCoordinator will report directly to the Front Desk Supervisor. This line of reporting supports a structured and efficient communication flow and provides clear direction and support for the PCC role. The Front Desk Supervisor oversees the administrative functions of the clinic and ensures that the team works in unison to provide excellent patient service.
Educational Philosophy: At iMotion Physical Therapy, we believe in the power of education, progress, and growth. As a PCC, you will have opportunities to participate in educational initiatives that not only enhance your knowledge and skills but also contribute to the betterment of the entire clinic. We encourage our team members to pursue continuous learning and offer support for professional development.
Team Dynamics: While the PCC does not have direct reports, the role is highly collaborative, requiring coordination with therapy staff, medical professionals, and administrative personnel. You will play a key role in ensuring that all parts of the patient care process are connected and functioning smoothly.
Your Contribution: In this position, you will contribute to our mission of providing exceptional care by managing patient appointments, handling inquiries, coordinating with healthcare providers, and ensuring that patient care plans are executed flawlessly. Your work will directly impact our patients' experience and the overall success of our therapy programs.
Job Description:
.
Position Summary: Patient CareCoordinator at iMotion Physical Therapy
Broad Responsibility: As the Patient CareCoordinator, you are the first point of contact and the face of patient interaction at iMotion Physical Therapy. Your primary role is to coordinate all aspects of patient care, from scheduling appointments to ensuring patients are prepared for their treatment sessions.
Functions and Priorities:
Efficiently manage patient flow through scheduling and coordination.
Serve as a liaison between patients and physical therapists to address concerns and facilitate communication.
Maintain meticulous records of patient interactions, appointments, and treatment plans.
Immediate Objectives:
Quickly assimilate into the iMotion culture and systems.
Establish rapport with patients and staff, providing exceptional service from the first interaction.
Ensure a seamless patient experience by effectively managing appointments and patient queries.
Long-Term Goals:
Develop a deep understanding of patient needs and clinic operations to suggest and implement improvements.
Foster strong relationships with returning patients, enhancing patient loyalty and satisfaction.
Contribute to the overall efficiency and reputation of the clinic by consistently delivering high-quality service.
Exceptional Performance Defined:
Demonstrated ability to reduce wait times and no-shows through effective scheduling.
High patient satisfaction scores and positive feedback.
Proactive in identifying and resolving potential issues before they affect patient care.
Essential Qualities:
Exceptional Organizational Skills: Ability to manage multiple tasks and priorities efficiently to ensure smooth clinic operations and patient scheduling.
Interdepartmental Communication: Proficiency in maintaining open and effective channels of communication with billing, marketing, and other departments to synchronize patient care with administrative and promotional activities.
Patient Advocacy: A strong sense of advocacy for patient needs, ensuring that each individual receives comprehensive information and support throughout their care journey.
Detail-Oriented: Meticulous attention to detail in managing patient records, scheduling, and ensuring that billing information is accurate and communicated effectively.
Proactive Problem-Solving: A proactive approach to identifying and addressing potential issues in patient carecoordination, including scheduling conflicts or insurance and billing queries.
Adaptability: The capacity to adapt to new challenges and changes within the clinic environment, including updates to healthcare regulations and internal processes.
Cultural Competency: Sensitivity and awareness of diverse patient backgrounds and the ability to communicate effectively with a diverse patient population.
Technological Proficiency: Comfortable using and learning new healthcare and office technology to enhance patient service and clinic efficiency.
Collaborative Spirit: A team player who works well with others, values input, and can unite various departments towards a common goal of exceptional patient care.
Empathy and Compassion: Genuine empathy and compassion for patients, which is vital in creating a welcoming and caring environment.
Key Duties and Responsibilities for the Physical Therapist at iMotion Physical Therapy:
Patient Scheduling and Coordination (30% - Daily):
Manage and optimize patient appointment scheduling.
Coordinate patient care plans and follow-up appointments.
Communication and Liaison (20% - Daily):
Serve as the primary point of contact for patients, addressing inquiries and concerns.
Facilitate communication between patients, healthcare providers, and various departments.
Administrative Support (15% - Daily):
Perform administrative tasks such as filing, data entry, and maintaining patient records.
Ensure accuracy and confidentiality in handling patient information.
Billing and Insurance Coordination (10% - Daily):
Liaise with the billing department to ensure accurate patient billing and resolve billing issues.
Assist patients with insurance queries and documentation.
Marketing and Patient Outreach Support (10% - Weekly/Periodically):
Collaborate with the marketing department on patient engagement and outreach initiatives.
Contribute to the development of marketing materials and strategies.
Patient Advocacy and Support (10% - Daily):
Advocate for patient needs and preferences throughout their treatment journey.
Provide patients with information and resources related to their care.
Interdepartmental Collaboration (5% - Daily):
Work closely with other departments to streamline processes and enhance patient care.
Participate in team meetings and collaborative projects.
Total: 100%
Day-to-Day Activities:
Scheduling Appointments:
Schedule, reschedule, and confirm patient appointments.
Coordinate appointment times with therapists' availability and patient preferences.
Patient Communication:
Act as the first point of contact for patients, both in-person and via phone or email.
Provide patients with information about their appointments, treatments, and any necessary preparation.
Record Management:
Maintain accurate and up-to-date patient records, including personal details, treatment plans, and progress notes.
Ensure confidentiality and secure handling of patient information.
Billing Coordination:
Liaise with the billing department to ensure correct patient billing.
Assist patients with billing inquiries and insurance claims.
Insurance Verification:
Verify patients' insurance coverage and communicate any relevant information to patients and therapists.
Patient Check-In and Check-Out:
Greet patients upon arrival and assist with check-in procedures.
Process check-out, including scheduling follow-up appointments and handling payments or billing inquiries.
Facilitating Patient Flow:
Monitor patient flow in the clinic to minimize wait times and ensure a smooth transition between different stages of their visit.
Patient Education and Support:
Provide patients with educational materials related to their treatment.
Offer support and guidance, particularly to new patients, about clinic procedures and what to expect.
Interdepartmental Liaison:
Communicate regularly with therapy and administrative staff to coordinate patient care.
Participate in team meetings to discuss patient cases, operational improvements, or other relevant topics.
Feedback and Follow-Up:
Collect feedback from patients regarding their clinic experience.
Conduct follow-up communications as necessary for appointment reminders or additional information.
In addition to the core responsibilities, the Patient CareCoordinator may be required to undertake additional or unforeseen tasks. These tasks will be consistent with the role's purpose and may arise as a result of evolving business needs, unforeseen circumstances, or to cover for absent colleagues. Flexibility and a team-oriented mindset are essential as we work together to meet the needs of our patients and ensure the smooth operation of iMotion Physical Therapy
Qualifications
Qualifying Statement:
At iMotion Physical Therapy, we understand that the healthcare environment is dynamic and constantly evolving. We value adaptability and a commitment to continuous improvement. Therefore, we encourage our team members to embrace new challenges and opportunities for growth that may arise as part of their roles. We believe that flexibility and a willingness to adapt are key to our collective success and to the advancement of patient care in our community.
Qualifications and Educational Requirements for the Physical Therapist at iMotion Physical Therapy:
Language Proficiency:
Must be fluent in English.
Additional language skills in Spanish, Tagalog, or any Chinese languages are highly desirable but not mandatory.
Educational Background:
A Bachelor's degree is preferred but not a requirement.
Relevant coursework or experience in healthcare administration, communication, or related fields can be beneficial.
Technical Skills:
Must be comfortable with technology and proficient in using office software such as Microsoft Excel and Word.
Experience with Electronic Medical Records (EMR) systems is highly advantageous.
Mathematical Aptitude:
A strong affinity for mathematics and proficiency in handling numerical data is essential.
Ability to perform basic calculations and analyze statistical information accurately.
Other Key Skills and Attributes:
Excellent organizational and time management skills.
Strong interpersonal and communication abilities.
Ability to multitask and prioritize in a fast-paced environment.
A patient-centered approach with a strong commitment to providing high-quality care.
A team player with a collaborative mindset, able to work effectively with diverse groups.
Essential Soft Skills for a Physical Therapist at iMotion Physical Therapy:
Empathy:
Understanding and sharing the feelings of patients and colleagues is vital for building trust and rapport, and for providing patient-centered care.
Communication Skills:
Clear and effective communication is crucial for explaining processes to patients, addressing their concerns, and liaising with other departments.
Adaptability:
The ability to adjust to changing situations and patient needs is essential in a dynamic healthcare environment.
Problem-Solving:
Identifying and resolving issues quickly and effectively is important for maintaining smooth operations and patient satisfaction.
Attention to Detail:
Precision in managing patient records, scheduling, and coordinatingcare helps prevent errors and enhances the quality of service.
Time Management:
Efficiently managing time and tasks ensures that all patient needs are met promptly and the clinic operates smoothly.
Interpersonal Sensitivity:
Being aware of and responsive to the needs and feelings of others fosters a supportive and collaborative work environment.
Organizational Skills:
The ability to organize tasks and information effectively is key to handling the multifaceted responsibilities of the role.
Teamwork:
Collaborating effectively with other staff members is essential for ensuring comprehensive care and enhancing clinic efficiency.
Cultural Competency:
Understanding and respecting diverse patient backgrounds is important for providing inclusive and sensitive care.
These soft skills are integral to the success of a Patient CareCoordinator. They ensure not only the efficient operation of clinic processes but also the delivery of high-quality, compassionate care to patients.
Top of Form
$34k-53k yearly est. 17d ago
Registered Nurse - Patient Care Coordinator (with $7,500 Completion Bonus)
ATC-Northwest
Ambulatory care coordinator job in San Jose, CA
Job Description
(with $7,500 Completion Bonus)
Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts)
Job Summary:
We are seeking an experienced and compassionate Patient CareCoordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes.
Key Responsibilities:
Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams.
Coordinate patient care transitions between departments and post-discharge settings.
Educate patients and families on treatment plans, medications, and follow-up care.
Monitor patient progress and adjust care plans as needed.
Ensure compliance with hospital policies, regulatory standards, and quality initiatives.
Serve as a resource for clinical staff and assist with problem-solving and workflow improvement.
Maintain accurate documentation and communicate effectively with all stakeholders.
Qualifications:
Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing).
Licensure: Current RN license in [State].
Certifications:
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) (preferred)
Experience:
Minimum 2 years of clinical nursing experience required.
Prior experience in carecoordination, case management, or leadership role preferred.
Skills & Competencies:
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Ability to work collaboratively with multidisciplinary teams.
Knowledge of carecoordination processes and healthcare regulations.
Benefits:
Weekly pay with competitive rates
Health, dental, and vision insurance
401(k) retirement plan with company match
Referral bonuses for referring talented professionals into our network
Flexible schedules and personalized career support
About ATC Healthcare
ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice.
Reference: KAISJP00245786
$34k-53k yearly est. 19d ago
RN - Patient Care Coordinator
Kaiser San Jose
Ambulatory care coordinator job in San Jose, CA
Our Client is currently seeking Patient CareCoordinator for positions in San Jose, California for a [shift] shift. The ideal candidate will possess a current California license. This is a [degree] position in the Clinical Dir, Hospital (14630430). You must have a applicable state License and at least 2 years of recent experience as a [JobRobotixProfession ] - Patient CareCoordinator.
Job Description:
Marshall Healthcare Staffing is seeking highly skilled healthcare professionals for travel assignments across the United States. As a Travel Healthcare Professional, you will have the opportunity to work in diverse healthcare settings, providing essential medical care while exploring new locations and cultures.
Key Responsibilities:
Provide direct patient care in accordance with healthcare facility policies and procedures.
Collaborate with interdisciplinary teams to ensure comprehensive patient care.
Maintain accurate patient medical records and documentation.
Adhere to infection control standards and other regulatory requirements.
Educate patients and their families on healthcare plans and treatments.
Qualifications:
Active state licensure in relevant state (e.g., RN, LPN, PT, OT).
Minimum 2 years of experience in special
BLS/CPR certification (ACLS, PALS, or others as required by specialty).
Excellent communication and interpersonal skills.
Ability to adapt to different environments and work independently.
Benefits:
Competitive compensation package including hourly wages and stipends.
Travel reimbursement and housing allowances.
Health and dental insurance options.
Professional development opportunities and continuing education credits.
24/7 support from our dedicated staffing team.
Why Choose Marshall Healthcare Staffing:
Trusted partner with a proven track record in healthcare staffing.
Access to a wide range of healthcare facilities and specialties.
Personalized support throughout your assignment.
Opportunity to enhance your skills and build a diverse professional portfolio.
Join our team of dedicated healthcare professionals and embark on a rewarding travel healthcare career with Marshall Healthcare Staffing. Apply today!
$34k-53k yearly est. 4d ago
Care Coordinator- TEMP
Cypress Healthcare Partners 4.3
Ambulatory care coordinator job in Monterey, CA
Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical CareCoordinators, Social Workers, Pharmacy Technicians and CareCoordinators.
The CareCoordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the CareCoordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our CareCoordinators are the glue that brings all elements of a patient's care together.
This is a 6-month, part-time, temporary position with the potential of hiring on.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities Include:
· Telephonically contacts patients who are due for preventive screenings.
· Telephonically contacts patients to coordinate chronic disease follow up and testing.
· Schedules appointments.
· Follows standardized protocols to place orders for due or overdue testing.
· Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits).
· Connects patients to community resources to address social determinants of health.
· Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum.
· Adheres to administrative and assigned practice standards regarding confidentiality.
· Attends and participates in team meetings.
· Adheres to the attendance and punctuality policy.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
MONTAGE VALUES
Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinatingcare across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect.
EDUCATION:
· Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire.
· Preferred: Certificate or associate's degree in medical assisting
EXPERIENCE:
· Required: 2 or more years of experience working in a primary care setting
SKILLS AND ABILITIES:
· Ability to appropriately interact with patients, families, staff and others.
· Strong interpersonal skills to handle sensitive situations and confidential information.
· Must respond sympathetically and maturely to patient needs.
· Detail oriented and well organized.
· Skill in health information management by appropriately charting patient data.
· Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel
· Ability to function effectively in a fluid, dynamic, and rapidly changing environment.
· Ability to articulate clearly and concisely both verbally and in writing.
· Ability to self-direct in keeping with departmental and organizational priorities.
· Ability to work autonomously and be directly accountable for assignments.
· Ability to work effectively as a team member with physicians and other staff.
· Ability to apply attention to detail and accuracy.
· Bilingual English/Spanish is preferred.
· Knowledge of Monterey County community resources is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
$39k-49k yearly est. Auto-Apply 6d ago
Care Coordinator II
Stars Behavioral Health Group
Ambulatory care coordinator job in San Jose, CA
JOB SUMMARY: This position has primary responsibility for wraparound services, including engagement, assessment, Child and Family Team formation and implementation, development of the Plan of Care and budget, and case management services to adolescents and their families. When indicated as a need by the family, the CareCoordinator provides mental health services and other services to clients. He/she acts as liaison with external agencies and convenes the Child and Family Team with the Child, Family Specialist and Parent Partner. The Team may include family members, County representatives, the client, and others selected by the family. He/she requests and coordinates the delivery of other wraparound services from Starlight Partners staff. He/She documents services, bills for mental health services, and completes tracking and outcomes information and reports. He/She will work closely with and will be responsible for providing direction to a Child and Family Specialist.
MINIMUM QUALIFICATIONS
Education / Experience
Master's degree in child counseling, development or psychology, social services or vocational counseling or related social science field required
plus two (2) years direct service experience with seriously mentally disordered clients, at least one (1) year of which must be experience with children and adolescents.
One (1) year supervisory experience in an outpatient setting preferred.
License or Certification
Registration as a MFT Intern or ASW with the Board of Behavioral Sciences (BBS), or Psychological Assistant (PA) with the Board of Psychology
Valid California Driver's License
POTENTIAL JOB HAZARDS
Assaultive adolescents
Blood and Body Fluid Contact (Category I)
PHYSICAL REQUIREMENTS
Ability to physically perform Community Safety Interventions (CSI)
Ability to physically perform CPR and basic First Aid Techniques.
Ability to visually and audibly assess adolescent's behavior and needs.
Ability to sit for periods of 2+ hours.
Ability to travel by automobile
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assumes primary facilitative role for wraparound services for assigned families.
2. Conducts initial and ongoing assessments of the client and family to identify strengths and needs.
3. Develops, in collaboration with the Child and Family team, plans of care.
4. Facilitates Child and Family team meetings. Organizes these meetings in collaboration with the Center Coordinator.
5. Provides mental health services, including assessment, plan development, individual and family therapy, and collateral, to clients and their families, as deemed necessary and appropriate through the assessment process and in collaboration with the Child and Family team. Ensures appropriate documentation and billing of services.
6. Guides services provided by the Family Specialists and Parent Partners through the Child and Family team meeting process.
7. Links clients and their families to the Housing and Resource Specialist, as deemed appropriate in partnership with the Child and Family team.
8. Ensures proper follow up on all referrals made to both internal and external resources.
9. Facilitates case management services provided to clients and their families.
10. Manages the budget for each assigned family. Determines the budget amount in collaboration with the Community Services Supervisor.
$48k-66k yearly est. 16d ago
Care Coordinator- TEMP
Cypress Health Partners 3.9
Ambulatory care coordinator job in Monterey, CA
Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical CareCoordinators, Social Workers, Pharmacy Technicians and CareCoordinators.
The CareCoordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the CareCoordinator promotes "working at the top of license" by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our CareCoordinators are the glue that brings all elements of a patient's care together.
This is a 6-month, part-time, temporary position with the potential of hiring on.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities Include:
* Telephonically contacts patients who are due for preventive screenings.
* Telephonically contacts patients to coordinate chronic disease follow up and testing.
* Schedules appointments.
* Follows standardized protocols to place orders for due or overdue testing.
* Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits).
* Connects patients to community resources to address social determinants of health.
* Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum.
* Adheres to administrative and assigned practice standards regarding confidentiality.
* Attends and participates in team meetings.
* Adheres to the attendance and punctuality policy.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
MONTAGE VALUES
Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinatingcare across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect.
EDUCATION:
* Required: High school diploma or general education degree ("GED") & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire.
* Preferred: Certificate or associate's degree in medical assisting
EXPERIENCE:
* Required: 2 or more years of experience working in a primary care setting
SKILLS AND ABILITIES:
* Ability to appropriately interact with patients, families, staff and others.
* Strong interpersonal skills to handle sensitive situations and confidential information.
* Must respond sympathetically and maturely to patient needs.
* Detail oriented and well organized.
* Skill in health information management by appropriately charting patient data.
* Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel
* Ability to function effectively in a fluid, dynamic, and rapidly changing environment.
* Ability to articulate clearly and concisely both verbally and in writing.
* Ability to self-direct in keeping with departmental and organizational priorities.
* Ability to work autonomously and be directly accountable for assignments.
* Ability to work effectively as a team member with physicians and other staff.
* Ability to apply attention to detail and accuracy.
* Bilingual English/Spanish is preferred.
* Knowledge of Monterey County community resources is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
$35k-54k yearly est. 6d ago
Temp Medical Management Care Coordinator I
Santaclara Family Health Plan 4.2
Ambulatory care coordinator job in San Jose, CA
FLSA Status: Non-Exempt Department: Health Services Reports To: Supervisor, Utilization Management The Medical Management CareCoordinator I performs non-clinical supportive duties related to utilization management (UM) and carecoordination for Santa Clara Family Health Plan (SCFHP) members. Routine supportive duties include but are not limited to data entry into system software applications, managing department telephone queues, and assisting with quality monitoring projects for both SCFHP lines of business in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, CareCoordinator Guidelines and business requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
* Follow established Health Services policies and procedures and use available resources to respond to member and/or provider inquiries and resolve any concerns in an accurate, timely, respectful, professional and culturally competent manner
* Collaborate with team members on improvement efforts across-departments regarding quality improvement projects, optimization of utilization management, and member satisfaction.
* Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing.
* Assist in gathering and processing data for internal required reports and analysis.
* Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training and coaching sessions.
* Follow UM policies and processes to the management of incoming authorization requests received through fax, mail or telephone.
* Identify authorization requests for line-of-business, urgency level, type of service, and assess for complete/incomplete record submission.
* Perform complete, accurate, and consistent data entry into system software applications in accordance with policies, procedures and instruction from UM management.
* Answer inbound UM phone queue calls timely to assist members and/or providers regarding inquiries involving authorizations, SCFHP program services, and/or benefits.
* Process written and verbal notifications of authorization determinations to members and/or providers within regulatory processing timeframes.
* Perform other duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
* High school diploma or GED. (R)
* Minimum two years of experience in a health care setting in positions requiring interaction with members and/or providers. (R)
* Knowledge of health plan benefits, process and operations related to commercial, Medi-Cal and/or Medicare programs. (D)
* Proficient in adapting to changing situations and efficiently alternating focus between telephone and non-telephone tasks to support department operations as dictated by business needs. (R)
* Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance. (R)
* Demonstrated ability to consistently meet Key Performance Indicators by participating in and achieving the standards put forth to achieve the standard requirements of the Utilization Management Department (R)
* Ability to work within an interdisciplinary team structure. (R)
* Work weekends and company holidays as needed based on business and regulatory requirements. (R)
* Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific UM programs. (R)
* Ability to use a keyboard with moderate speed and a high level of accuracy. (R)
* Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R)
* Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
* Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
* Ability to maintain confidentiality. (R)
* Ability to comply with all SCFHP policies and procedures. (R)
* Ability to perform the job safely and with respect to others, to property and to individual safety. (R)
WORKING CONDITIONS
Duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
* Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
* Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
* Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
* Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
* Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
* Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels.
$41k-61k yearly est. 43d ago
Care Coordinator I/II - ASATS
Healthright 360 4.5
Ambulatory care coordinator job in San Jose, CA
Do you want to work in a fun, meaningful, family-oriented environment with a diverse group of colleagues and an excellent supportive network? Are you looking for a substance use treatment experience? Then you've come to the right place!
ASATS (Adult Substance Abuse Treatment Services) was first established in 1996 as a managed care program for providing, culturally and linguistically proficient outpatient substance abuse services in Santa Clara County. ASATS initially specialized in treatment services for the Asian and Pacific Islander (A/PI) communities, but has proven to be effective in working with diverse communities at large. Clients in this program range from 18 years old and over. Intern can shadow services that include Intake and Assessment, Treatment Planning, Group and Individual Counseling, Targeted Case Management and Continuing Care/Recovery services. Most services can be shadowed at clinic/agency site, and at times, can be shadowed in the community and in-home. We are looking for dedicated, passionate, and enthusiastic interns who want to make a positive impact in our client's lives as well as in the community.
Key Responsibilities
Experience in providing counseling services to adults.
Experience with Drug Medi-CAL Documentation.
Knowledge of treating clients with substance use disorders.
Provide counseling services to adult clients participating in Outpatient Drug Treatment Services.
Timely and impeccable documentation of services in agency's Electronic Health Recover System, using Drug Medi-Cal Documentation standards.
Working within a team of clinicians, intake coordinators, clinical supervisors, and other support staff.
Maintain positive working relationships with outside Providers, Community Based Organizations, and funders.
Utilize evidence based practice and models.
Adhere to State, County, Agency requirements relating to processes, documentation, productivity, quality improvement, and whole person care.
Education and Knowledge, Skills and Abilities
Certification in a Drug and Alcohol program recognized by DHCS OR Bachelor's Degree in Counseling, Social Work, related to field with current registration in a Drug and Alcohol Certification program recognized by DHCS.
Knowledge of substance use recovery principles and resources; including Co-occurring disorders and Trauma-informed treatment.
Experience with Electronic Health Records is desired!
Registration with Board of Behavioral Sciences (BBS) is preferred!
Fluency in reading and writing in Spanish and/or Vietnamese is a MAJOR plus!
Tag: IND100.
$45k-57k yearly est. Auto-Apply 60d+ ago
Front Desk Client Care Coordinator
Stars Therapy Services
Ambulatory care coordinator job in San Jose, CA
Job DescriptionDescription:
Stars Therapy Services is looking for a Client CareCoordinator to join our Team! Stars Therapy Services provides developmental assessments and direct therapy services to children ages 0-3 years old. As a Client CareCoordinator, you will be the first person a family meets on their journey through our program. Direct communication with families at our office in San Jose, over the phone, and coordinating with our therapists are included in daily tasks. Strong communication skills, sensitivity to family's needs, and strong organization skills are a must. Please see below for more a more specific description of the position's needs. We are looking for part time or full time:
ESSENTIAL FUNCTIONS
Coordinates employees' schedule to maintain proper productivity and confirms all employee assignments.
Front office duties include: answering the phone, greeting families that come to the office for visits or assessments, filling out documentation with families, organizing assessment spaces.
Coordinates caseloads with clinicians to determine proper assignment of clients based on skill-level required, availability, etc.
Coordinates clients' schedules to maintain authorized hours and confirms ongoing schedule.
Identifies and contacts new clients within 24 hours and is able to explain program details.
Schedules make-ups sessions/assessments when cancellations occur to ensure maximization of client hours
Confirms scheduled appointments with clients when employees are scheduled for visits.
Performs audits as needed of client schedules, updating make-up or sub sessions, ensuring notification of changes to schedule.
Updates and maintains electronic calendars using the company practice management system for all clients and staff.
High level attention to detail when filling out needed documentation.
Familiar with medical terminology and diagnosis.
Completes all assigned tasks by the deadline provided.
Provides professional customer service and support via phone lines and emails.
Maintains confidentiality and protects operations by following HIPAA guidelines.
Support other departments within the organization as needed.
Provides quality customer service to both client families as well as field staff, including quality assurance phone calls and email communication and follow up with field staff on schedule audits, caseload needs etc.
KNOWLEDGE/SKILLS/ABILITIES:
Demonstrated ability to work independently and as a team
Ability to accept constructive feedback and develop knowledge and skill sets accordingly.
Knowledge of general office machines and telephone systems.
Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
Ability to develop and maintain professional relationships with clients, co-workers and supervisors.
Effective time management skills and the ability to manage multiple tasks at one time.
Professional Phone Etiquette, excellent customer service skills and excellent written and verbal communication skills.
Commitment to maintain confidentiality and adhere to HIPPA laws.
Work flexible hours to meet program requirements
MINIMUM QUALIFICATIONS:
High School diploma or equivalent. AA or BA in Child Development, Communications, Public Policy, Health & Human Development a plus
Bilingual in Spanish
Must be willing to travel between different job sites.
Must be able to assume and maintain a variety of postures (sitting, standing) for extended periods of time.
Must have manual dexterity to perform specific computer functions.
Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means.
Pay/Benefits:
$19-$22/hr
Health/Vision/Dental Vision insurance offered after initial training period
401k
Requirements:
$19-22 hourly 18d ago
MDS Coordinator RN-Part-time
Humangood
Ambulatory care coordinator job in Los Gatos, CA
This is a Part-time position.
Schedule: Saturday, Sunday, and Monday from 8:00 am 4:30 pm (8 hours)
Pay: $54.51-$58.00/ hr, depending on experience
To be successful in the role, you would have:
Current RN license for the state in which applying
Prior nursing experience: senior care, skilled nursing, post-acute, or sub-acute care
Prior MDS experience
MDS certification (preferred)
Bachelor's of Science in Nursing (preferred)
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.
Full-Time Team Members:
20 days of paid time off, plus 7 company holidays (increases with years of service)
401(k) with up to 4% employer match and no waiting on funds to vest
Health, Dental and Vision Plans- start the 1
st
of the month following your start date
$25+tax per line Cell Phone Plan
Tuition Reimbursement
5 star employer-paid employee assistance program
Find additional benefits here: *****************
Part-Time/Per Diem Team Members:
Medical benefits starts the 1
st
of the month following your start date
Matching 401(k)
$25+tax per line Cell Phone Plan
$54.5-58 hourly 44d ago
MDS Coordinator RN-Part-time
Human Good
Ambulatory care coordinator job in Los Gatos, CA
This is a Part-time position. Schedule: Saturday, Sunday, and Monday from 8:00 am 4:30 pm (8 hours) Pay: $54.51-$58.00/ hr, depending on experience To be successful in the role, you would have: * Current RN license for the state in which applying * Prior nursing experience: senior care, skilled nursing, post-acute, or sub-acute care
* Prior MDS experience
* MDS certification (preferred)
* Bachelor's of Science in Nursing (preferred)
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.
Full-Time Team Members:
* 20 days of paid time off, plus 7 company holidays (increases with years of service)
* 401(k) with up to 4% employer match and no waiting on funds to vest
* Health, Dental and Vision Plans- start the 1st of the month following your start date
* $25+tax per line Cell Phone Plan
* Tuition Reimbursement
* 5 star employer-paid employee assistance program
* Find additional benefits here: *****************
Part-Time/Per Diem Team Members:
* Medical benefits starts the 1st of the month following your start date
* Matching 401(k)
* $25+tax per line Cell Phone Plan
How much does an ambulatory care coordinator earn in Salinas, CA?
The average ambulatory care coordinator in Salinas, CA earns between $37,000 and $66,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Salinas, CA