Ambulatory care coordinator jobs in Santa Cruz, CA

Job DescriptionSalary: $23-26 RMHC Bay Area seeks a compassionate and skilled professional for the role of Bilingual Spanish-Speaking Family Care Coordinator. This position demands a genuine social work heart, requiring deepcultural humility,empathy, and the ability to buildtrusting relationshipswith diverse families facing medical crises. Acting as the first point of contact after a housing request is made, the Coordinator will connect with families by phone, usingactive listeningandtrauma-informed supportto understand their needs. This involves shifting the conversation from "how can I help you?" to "what are you struggling with today?" to identify and address underlying challenges. By applying this social work lens, the Coordinator creates a compassionate and responsive first contact, laying the foundation for a supportive stay. Reporting to the Family Care Manager, the Coordinator is a key team member in delivering personalized service, ensuring accurate information gathering, and supporting the entire accommodations process. This role is central to upholding RMHC Bay Area's commitment to equitable, culturally humble, and empathetic care. DUTIES AND RESPONSIBILITIES Family Care & Accommodations Serve as the initial contact for families, conducting intake calls to confirm needs, collect accurate information, and begin building a supportive relationship. Support the accommodations process including check-ins, waitlist management, room changes, and exceptions. Ensure all check-in materials and access cards are prepared and information is communicated to the team. Uphold family data integrity in all systems. Coordinate with housekeeping and facilities for smooth room turnovers. Assist with weekly room inspections and monthly freezer clean-outs. Support the bereavement process as directed. Provide front desk coverage as needed. Billing & Administration Inform insurance and lodging support to families; assist families in collecting pre-lodging authorization from providers when available. Collect California Children's Services (CCS), insurance, or third-party payor information from guest families. Process and submit billing to CCS, insurance, or third-party payors accurately and in a timely manner. Work closely with the Finance department to audit guest family billing. EXPERIENCE & EDUCATION 2-3 years of relevant professional experience in working with people from diverse cultural and socioeconomic backgrounds, families in crisis, a semi-medical environment, and an understanding of the non-profit community OR Bachelor's degree in social work, psychology, social justice, human services, health science, or a related field (Preferred). KNOWLEDGE, SKILLS & ABILITIES Required:Fluency in Spanish and English, with the ability to translate grammatically and culturally appropriate information. Demonstrated ability to maintain healthy boundaries while building authentic, trusting relationships with guest families, staff, volunteers, and hospital partners. Professional competency in active listening, de-escalation, and providing trauma-informed support. Ability to work through a social work lens, demonstrating empathy, cultural humility, and emotional intelligence in every interaction. Strong problem-solving skills and the ability to handle difficult situations with confidence and compassion. Highly customer-service oriented with enthusiasm for supporting families in crisis. Ability to independently plan, organize, and prioritize work while managing multiple projects and deadlines. Strong attention to detail and commitment to confidentiality. SCHEDULE Schedule is Tuesday - Saturday, or Sunday - Thursday, 10 a.m. - 7 p.m.; some weekend and holiday work is required.

Ensures quality care by using advanced knowledge to review patient assessments, care, and interventions for completeness and accuracy, prioritizing the patient experience during care transitions, documenting treatment plan progress, contributing updates in multidisciplinary clinical meetings, and coordinating care needs (e.g., coordinating transfers, planning discharges, making community service referrals, reviewing and/or obtaining authorizations) across the continuum of care. Coordinates patient care by collaborating with treating clinicians to review and improve treatment plans, advises and/or coordinates services to enhance care coordination, makes referral recommendations, develops and maintains case management policies, and solves issues related to treatment plans and follow-up appointments. Ensures compliance with policies to promote patient care and avoid liability, solves compliance failures, applies standards and regulations in interactions with patients, physicians, contact providers, medical staff, and outside agencies, and leads efforts to maintain survey readiness and regulatory compliance in contracted facilities and/or medical centers. Collaborates with stakeholders to facilitate care by building relationships with external providers and medical staff, solving patient treatment issues, ensuring contract compliance, and serving as a liaison on contracting and referral processes. Manages patient data and records by compiling and reporting information (e.g., length of stay, services provided, cost), facilitating interventions, conducting quality management studies and/or audits, and collaborating with stakeholders to improve practices. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Ensures quality of care by: using advanced knowledge to review moderately complex patient assessments, care, and interventions for completeness and accuracy; prioritizing patient experience during internal and external care transitions by proactively anticipating and identifying barriers; documenting the progression of treatment plans and conducting moderately complex chart reviews; contributing critical updates during multi-disciplinary clinical consultation meetings to discuss patient treatment; and coordinating patient care needs (e.g., coordinating transfers, planning discharges, making community service referrals, reviewing and/or obtaining authorizations) as they move across the continuum of care. Manages patient data and records by: compiling and reporting patient information and data (e.g., length of stay, services provided, cost) and facilitating interventions as necessary; and conducting quality management studies and/or audits through data collection, data input, and report development and collaborating with stakeholders to improve future practices. Coordinates the care of a moderate caseload of patients by: collaborating with treating clinician to review and ensure quality of patient treatment plans; advising, guiding, and/or coordinating services to improve care coordination based on quality principles; using advanced knowledge to recommend patient referrals for moderately complex cases; developing and maintaining case management policies and procedures to ensure optimal and appropriate member utilization and engagement of services; and solving problems concerning patient treatment plans and follow-up appointment documentation. Ensures member compliance with policies and procedures by: solving compliance failures to promote patient care and avoid liability concerns; applying local, state, and federal standards, regulations, credentialing organizations requirements, health plan benefits, policies, and procedures when working with patients, physicians, medical office staff, contact providers, and outside agencies; and leading efforts to support the survey readiness program at contracted facilities and/or medical centers to maintain compliance with regulatory standards. Collaborates with stakeholders to facilitate care by: cultivating relationships with external providers, medical center physicians, and/or other staff to solve patient treatment problems collaboratively and ensure contract compliance; and establishing relationships with outside contractors as well as serving as a liaison on contracting consultation including informing and advising on the organizations levels of care and referral process.Qualifications Minimum Qualifications: Minimum three (3) years of experience in behavioral health case management or care coordination. Masters degree in Psychology, Counseling, Social Work, or a related field AND minimum five (5) years of experience in counseling, social work, or a directly related field. Licensed Clinical Social Worker (California) required at hire OR Board Certified Behavior Analyst required at hire OR Licensed Professional Clinical Counselor (California) required at hire OR Psychologist License (California) required at hire OR Licensed Marriage and Family Therapist (California) required at hire National Provider Identifier required at hire Additional Requirements: Knowledge, Skills, and Abilities (KSAs): N/A

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential. Position Summary: The Care Corps Coordinator will work to provide integrated student support by addressing out-of-school barriers to learning through partnerships with social and health service agencies and providers. They will work to gain family and community engagement by making the school a neighborhood hub, providing adults with educational opportunities they want, such as ESL classes, green card or citizenship preparation, computer skills, etc. The Care Corps Coordinator will manage the complex joint work of multiple school and community organizations. The Care Corps Coordinator will also work to address chronic absenteeism and support school attendance efforts. The Care Corps Coordinator will serve one school site in San Jose, Redwood City, Concord, or Antioch. The Care Corps Coordinator will partner closely with the mental health provider, office manager, school leaders, and other related service providers to provide direct social work services to help students succeed in their classrooms. This position is contingent on term-limited supplemental funding and will be reassessed annually. The CareCorps Coordinator will report to the Manager of Care Corps. The salary for this position is $68,640. Essential Functions: * Case Management and Care Coordination of services for students and families. Support by coordinating, connecting the people to programs, externally and internally, document and provide progress updates to campus stakeholders when appropriate.. (i.e. expanded learning: behavioral health; and family engagement and support) to each other and to the core mission and priorities of the school and students * In collaboration with School Leaders and Central NeST Team, develop partnerships by establishing and implementing protocols to manage and maintain quality, deep and focused partnerships such that everyone on the school site is working towards common goals for student success and wellness. Which includes supporting all school site efforts around attendance and chronic absenteeism. * Serve as a resource to connect participants with appropriate partners related to housing, career and education, childcare, health care, family budgeting, and more. * Design and facilitate and recruit parents for Care Corps workshops based on the identified needs of the community. * Communicate regularly with other stakeholders related to the child (teachers, doctors, health workers, social service workers) and monitor and document participants' progress according to individual growth plans. * Plan and facilitate bi-monthly Campus Community Advisory Board (CCAB) meetings which will include school staff, families and relevant community agencies. The CCAB will meet to review the progress of our Care Corp effort and its continuous improvement. * Work with families to align parent and student growth plans, supporting family engagement with the student's experience in school. Collaborate with and be a part of any coordinated meetings as the Care Corps Coordinator. * Conduct home visits as needed and as applicable to support school staff and families with access. * Provide professional development training to school staff as-needed regarding the Care Corps program components, initiatives and best practices in community resources. * Provide consultation with parents, teachers, and other appropriate staff regarding the student's program and any adaptations/materials needed to facilitate improved performance in the classroom or at home. * Maintain relationships and effectively communicate with school leaders, teachers, and parents in all facets of the position. * Ensure the Integrated MTSS Team is viewed as positive supports to the organization's mission that are fully aligned with Rocketship's Core Characteristics (Innovation, Pursuit of Excellence, Authenticity, Community, and Tenacity), and not as bureaucratic obstacles to serving the needs of the students. Qualifications: * Required: Fluent in Spanish or Vietnamese * Bachelor's Degree preferred * Background in social work preferred * PPS Credential in Social Work preferred * 2+ years of community outreach experience supporting parents who have experienced trauma and/or crises (e.g. homelessness, domestic violence), and have deep knowledge of the resources available to families * Experience working with students with a range of disabilities (learning disabilities, emotional and behavioral disorders, autism, etc.) (highly preferred) * Communication: strong writing and public speaking skills, and feel comfortable leading and facilitating large groups. * Experience coaching and advocating for others in a way that is compassionate, strength-based and non-judgmental. * Embodies empathy and embraces cultural differences; you recognize and know how to navigate groups and individuals representing a range of needs, abilities and socioeconomic backgrounds. * Able to balance multiple priorities - meeting with families, preparing for sessions, entering data - gracefully and with practiced personal organization and time management. * Natural problem solver, fixer and finder of resources; in moments of tension, you defuse and resolve conflict. * Self-aware and self motivated, and have a strong desire to learn. * Comfortable in ambiguity and environments that change rapidly. * Strong organizational skills as demonstrated by the ability to effectively manage multiple tasks * Thrive in a fast-paced, dynamic work environment * Ability to be flexible and adaptive in a work environment that is still evolving * Possession of a valid California driver's license: willingness to provide own transportation in conduct of work assignments as you will be required to travel from site to site to work with students and faculty at all sites (mileage reimbursed) Additional Details: * The Care Corps Coordinator position will be on the Nest-based staff calendar, which includes paid time off for holidays. * This role and working with families often requires work on evenings and weekends. * Salary is competitive for the area based on education and experience. * Rocketship provides a competitive benefits package including a 403(b) retirement program, flexible spending account (FSA), medical/dental benefits, partial reimbursement for mileage and phone, paid time off, and professional development opportunities. * This is an interim role for the duration of 5+ months Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Compensation: Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off. Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members. **Essential Job Duties:** + Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena + Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings + Manage direct reports including hiring, training, supervising and mentoring + Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution + Lead daily meetings with HCCs to discuss pending assessments and hospitalizations + Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings **Job Requirements:** + Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience + Bachelor's degree preferred + Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days + 401 K savings + match + Bonus eligibility - your hard work translates to more money in your pocket + And additional benefits Salary/Wage base range for this role is $80,700 - $106,378 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $80,700-$106,378 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job Title: Lead Patient Care/Service Coordinator Job Category: Front/Back Office Clinic Reports To: Clinic Management Position Type: Full Time Position Supervisory Responsibility: This position has some supervisory responsibilities Exempt/Non-Exempt: Non Exempt role and responsibilities The Lead Patient Care/Service Coordinator performs the duties of a Patient Care Coordinator but also works with clinic management as the first line supervisor for clinic staff. They will promote the patient first ethic, a culture of safety and a clinic environment that promotes staff engagement and process improvement (may be assigned to lead Lean Initiatives). This position also participates in hiring and oversees the training of new staff and ensuring proper protocols and policies are followed. essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. pcc/psc duties: Checks in patient in the Epic system which includes: reviewing and updating demographic information, verifying insurance, scanning copies of insurance cards, collecting co-pays and balances from patients. Answers telephone, schedules appointments, screens calls, provides information or routes calls to the appropriate person. Collects and manages patient clinical information. Rooms patients and documents chief complaint, vital signs, and updates the patient's health record in Epic. Relays physician's instructions as directed. In Epic, processes prescription refills, form completion, patient messages, etc. Processes labs that have been collected in office. Administers injections as ordered by physicians. Assists physicians with clinical procedures. Obtains physician's authorization for diagnostic tests and referrals, procedures, and medication, etc. Reschedules patient appointments as necessary. Assists in Medical Records with scanning and filing. Prepares labels and sends urine, biopsy, and culture specimens to appropriate laboratories. Completes work queues as assigned. Assists with Quality Assurance practices including monthly check of Log Binder to assure complete and accurate recordings of: Refrigerator temperature Freezer temperature Crash cart checklist Auto Clave Quality control on machines including licensing renewal and maintenance Complies with established organizational policies and procedures of WTMF. lead responsibilities: Makes daily rounds and provides feedback to staff on improvement areas and recognition where/when warranted. Consults on any questions or concerns that may arise with respect to patient care. Consults with management on questions regarding personnel issues of direct reports. Promotes teamwork and provides leadership and direction to staff. Delegates work assignments to staff including, but not limited to: Checking expiration dates and logging all medications Prepping and cleaning exam rooms Inventory/stocking supplies Ensuring quality assurance and safety protocols Assists in writing performance evaluations Participates in the hiring process including screening resumes, conducting phone interviews, being part of the interview team, check references. Oversees the training and competency sign off of new staff and ensuring proper protocols and policies are followed. Assists in on-going training and documentation for existing staff. Participates in and potentially leads staff meetings and huddles. Shares responsibility management for QA programs including chart audits, utilization of resources, log book maintenance and equipment checks. Utilizes the performance standards to assure uniformity of compliance and competency in clinical skills. Scheduling Assisting in staffing and scheduling. Keeps abreast of staff availability and encourages flexibility of covering shifts. Collaborates with management on staffing concerns and problems. supplies Tracking of inventory and supplies including: Medical supplies Participates in clinic 5s Ensure sufficient exam room and clinic inventory and prepares exam room. community relations Assists with educational programs Promotes patient surveys, which will encourage feedback on our services other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. physical demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 25 pounds. qualifications and Education Requirements High School graduate or GED required. Training in an accredited program for medical assisting required, certification preferred. Minimum of 2-3 years previous medical office experience in patient care. Preferred Skills Communication proficiency Ethical Conduct Flexibility Initiative Time Management Salary: $30-$38 per hour

Requirements MINIMUM REQUIREMENTS MA certificate required with AA degree preferred; OR AA degree required with MA certificate preferred Experience working in a clinical setting with technicians, nurses, and physicians Bilingual, Spanish/English required. Knowledge of electronic medical record systems, patient scheduling and billing systems. Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook. Knowledge of health systems and processes. Valid CA Driver's License and current vehicle insurance; must be able to travel between sites. MINIMUM QUALIFICATIONS Critical thinking and the ability to prioritize tasks quickly. Effective problem-solving skills. Strong organizational skills that reflect ability to prioritize multiple tasks seamlessly with excellent attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as a member of various teams. Ability to maintain strict confidentiality, understanding of patient confidentiality and HIPAA. SALARY & BENEFITS Salary Range: $24.76 - $30.85 per hour. Employment Type: Full Time Schedule: Monday - Friday from 8:15 AM - 5:15 PM Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis. Medical, Dental, Vision, and Life Insurance Plans Paid Time Off (PTO): 19 days per year Paid Holidays: 12 per year 401(k) Retirement Plan with employer contribution Voluntary Long-Term Disability Additional Information: Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked. On-call employees are eligible for California sick pay, pro-rated based on hours worked. **Salud is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************].** Salary Description $24.76 - $30.85

Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

Job Details LHSJ - San Jose, CADescription Who We Are: Lorian Health is an established home health agency that has been enhancing the quality of life in patients homes for over 20 years! Lorian is currently looking for a Full Time Patient Care Coordinator to provide support to all department functions in reception and intake of new hospice referrals in: What We Offer We offer a comprehensive employee benefits package that includes, but is not limited to: Health, Dental, Vision, 401K with company match Competitive pay Paid vacation, holidays, and sick leave Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan with 4% match, as well as annual accrual of 10 vacation days, 10 sick days, 9 holidays. Join our innovative team to help patients empower themselves to improve self-care. Patient Care Coordinator What You Will Be Doing: The Patient Care Coordinator position supports all department functions in reception and intake of new referrals, as well as maintaining all clinical field staff schedules for admissions, discharges, resumption of cares, recertification visits, and routine follow up visits as needed. The Patient Care Coordinator position will also assist in answering the phone. Responsibilities Completes department functions, duties, and activities for Intake of new referrals and maintain all clinical field staff schedules. Assists in the smooth processing of referrals, and acts as a liaison between LORIAN and referral sources. Manages all aspects of the clinical field staff schedules, while ensuring admitted patients are seen as ordered by the referring physicians within 48 hours. Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements, when patients are referred to LORIAN by referral sources. Regularly collaborate with the sales and clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency. Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, F2F, surgical reports, etc.) obtained upon referral into patient charts. Follow-up on hospital holds from current episodes status to hold status, and from hold status to current status. May perform other duties as assigned. Work Environment Normal office environment. Equipment Used Standard office equipment such as computer, phone, fax, and copier. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. EOE Job Qualifications Title What We Are Looking For: Job Qualifications Required Education and Experience: High School Diploma or Equivalent. One (1) to two (2) years of experience in health care, Home Health preferred. Additional Qualifications: Working knowledge of Medical terminology. Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, etc.) and with an EMR system, HCHB is preferred. Must have professional and customer-service-driven phone and communication skills. Ability to communicate effectively and tactfully with management, clinical staff and office staff in a constructive, goal directed, and professional manner. Ability to communicate effectively and tactfully with patients, doctors, and all customers of Lorian Health (LORIAN) in a productive, constructive, and professional manner. Strong ability to organize and prioritize workload on a regular basis based on the quantity of incoming referrals. Ability to be flexible and to follow verbal and written instruction in a fast-paced team-oriented environment. Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed. Outstanding interpersonal relationship building. Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws. Physical Requirements Ability to sit at a desk for long periods of time. Ability to use a phone either by handset or by headset for long periods of time. Ability to deal effectively with high levels of stress.

WRA's individualized and integrated clinical services are designed to address the complexity of women's needs. The clinical program is the core of every treatment plan for women in the residential, perinatal residential, outpatient, and continuing care program. Key Responsibilities Individual Treatment Responsibilities: Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Pro actively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status. Treatment Setting Responsibilities: Facilitates educational groups related to substance abuse, community meetings and supports with independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client monies, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to off site appointments. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed. Documentation Responsibilities: Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Education and Knowledge, Skills and Abilities Registration and Certification with Drug and Alcohol Certification recognized by DHCS. High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Tag: IND100.

FLSA Status: Non-Exempt Department: Health Services Reports To: Director, Behavioral Health The Behavioral Health Services Personal Care Coordinator is responsible for supporting and coordinating internal and external resources for members referred to case management programs for all lines of business in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. * Work with case managers to assist members navigating the healthcare delivery system and home and community-based service to facilitate access related to medical, psychosocial and behavioral health benefits and services. * Monitor and respond to inbound case management inquiries and referrals and escalate to clinical staff, as appropriate. * Provide outreach to members to facilitate timely completion of Health Risk Assessments (HRA's) by telephone, mail or in person, as needed. * Support the coordination of member care with PCP, Specialists, Behavioral Health and Long Term Services and Supports providers and other stakeholders to assist member to achieve or maintain a level of functional independence which allows them to remain at home or in the community. * Assist with coordinating the involvement of the interdisciplinary care team (ICT) members including the member and/or their family/responsible party to implement the individualized care plan (ICP). Oversee correspondence related to care plans. Document ICT meetings following SCFHP policies and procedures. * Support successful transition of care for members who move between care settings by coordinating services for medical appointments, pharmacy assistance and by facilitating utilization review. Assist to ensure follow up for psychiatric hospitalizations for members to obtain psychiatric/behavioral health care. * Follow UM policies and procedures for new authorization requests. May conduct data entry into the authorization software application system and determination notification to member and/or provider in accordance with regulatory timeframes. * Produce and distribute internal reports that may include QI reports, member admission and discharge reports and external stakeholder reports, as appropriate. * Follow established Health Services policies and procedures and use available resources to respond to member and/or provider inquiries and resolve any concerns in an accurate, timely, respectful, professional and culturally competent manner. * Maintain knowledge of current resources in communities served by our members to support case management goals. * Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing. * May support and conduct non-clinical training in accordance with training guidelines and protocols; provide input and develop training and reference materials. May develop Behavioral Health department orientation binder and assist with onboarding of new employees. * Identify issues and trends (data, systems, member, provider, other) as well as general departmental questions/concerns; report relevant information to management; and make recommendations to improve operations. * Collaborate with team members on improvement efforts across-departments regarding quality improvement projects, optimization of utilization management, and member satisfaction. * Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training, coaching sessions and external stakeholder meetings. * Understanding of Behavioral Health and 1115 Waiver programs, including Alcohol and Drug Services and assess members for appropriate referrals into these programs. May be required to facilitate Behavioral Health Treatment (BHT) services, including identification of providers, timely access to assessment and treatment. * Perform other duties as required or assigned. REQUIREMENTS - Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired. * Bachelor's Degree in a health related field or equivalent experience, training or coursework. (R) * Minimum three years of relevant experience in a healthcare or community setting providing care coordination of health and/or social services. (R) * Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R) * Knowledge of Medicare and/or Medi-Cal benefits, community resources and principals of case management. (D) Knowledge of medical terminology. (D) * Knowledge of Santa Clara County Health and Social Services. (D) * Proficient in adapting to changing situations and efficiently alternating focus between telephone and non-telephone tasks to support department operations as dictated by business needs. (R) * Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance. (R) * Ability to work within an interdisciplinary team structure. (R) * Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific case management programs. (R ) * Ability to use a keyboard with moderate speed and a high level of accuracy. (R) * Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R) * Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R) * Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R) * Ability to maintain confidentiality. (R) * Ability to comply with all SCFHP policies and procedures. (R) * Ability to perform the job safely and with respect to others, to property and to individual safety. (R) WORKING CONDITIONS Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications. PHYSICAL REQUIREMENTS Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation: * Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R) * Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R) * Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R) * Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R) * Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R) * Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R) ENVIRONMENTAL CONDITIONS General office conditions. May be exposed to moderate noise levels

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Job Description Dental Patient Care & Operations Coordinator “Organized. Compassionate. Tech-Savvy. If that's you, let's grow together.” Are you a self-starter with a love for patient care, a knack for technology, and a passion for organization? We're looking for an exceptional Patient Care & Operations Coordinator to join our tight-knit dental team in Los Altos, CA! If you thrive in a collaborative environment, can move seamlessly between front office and back office duties, and are excited about making a difference in patients' lives - we want to meet you. ???? Why Join Los Altos Family Smiles? We're more than a dental office-we're a team driven by purpose, compassion, and continuous growth. We value curiosity, positivity, and innovation, and we believe in investing in our people as much as our patients. Our Core Beliefs: The best teams are built on kindness, communication, and collaboration. Technology should simplify, not complicate-so we embrace tools that make your job easier. Growth is intentional-personally, professionally, and as a practice. ???? The Role: What You'll Be Doing As our Patient Care & Operations Coordinator, you'll wear multiple hats-treatment planning, patient communication, occasional clinical support, and much more. You'll be key in creating a smooth, supportive, and efficient experience for every patient, from the first phone call to follow-up care. Your Responsibilities Will Include: Greeting patients as they come in and communicating with back office team when a patient is ready to proceed. Presenting and reviewing treatment plans with patients as well as consents upon arrival. Scheduling appointments and coordinating referrals Insurance verification, billing, and pre-authorizations Maintaining accurate digital records in Open Dental - including gathering photos upon arrival Supporting back office needs when needed (sterilization, charting, x-rays, assisting, etc.) Assisting with social media presence and community outreach Collaborating with our team to build and maintain office protocols ✅ We're Looking for Someone Who Is: Organized and attentive to detail-you'll be handling treatment plans, scheduling, and billing with precision. Tech-Savvy and adaptable-we're a fully digital office and love implementing efficient new tools. Compassionate and patient-centered-able to build trust and guide patients through their dental journey. Flexible and team-oriented-willing to jump between front office and back office to keep things running smoothly. Growth-minded-you're always looking to learn and improve. ????️ Your Background Might Include: 2+ years experience as a Dental Treatment Coordinator, Billing/Scheduling Specialist, Front Office Administrator, or similar (bonus if you have worked as a dental assistant in the back and know how to scan!) Familiarity with dental software (Open Dental preferred) Experience with patient engagement tools like Weave or Dental Intel (a plus!) Strong communication skills and confidence discussing financial options Knowledge of dental terminology and insurance processes ???? What We Offer: Full-time, Mon-Thurs schedule (approximately 8 AM - 5 PM, some flexibility) Growth opportunities within the practice Comprehensive benefits: Dental coverage, health insurance, retirement plan, vacation & sick pay Supportive culture that values your input, celebrates your wins, and encourages learning ???? How to Apply: Please respond with the following: Your resume A brief questionnaire including your compensation requirements Your favorite ice cream flavor (this is your subject line-we're serious!)

Job DescriptionSalary: The Image Consultant is the primary liaison between patients and the practice, responsible for guiding patients through their cosmetic journey. This role focuses on patient education, consultation support, treatment plan presentation, cosmetic procedure sales, retail product sales, and membership program enrollment. The coordinator ensures a seamless and positive patient experience while driving revenue growth for the practice Full-time 40hrs Pay 30.00/hr Plus Monthly Bonus based on KPI's Key Responsibilities: Serve as the main point of contact for new and existing patients interested in cosmetic treatments, products, and services. Conduct consultations and provide detailed information on cosmetic procedures, packages, memberships, and recommended skincare products. Present treatment plans, pricing options, and financing solutions to support patient decision-making. Drive cosmetic and product sales by confidently recommending services and skincare solutions aligned with patient goals and concerns. Enroll and manage patients in the practices membership and loyalty programs. Educate patients on product use and benefits to enhance treatment outcomes and long-term satisfaction. Maintain ongoing communication with patients to support follow-ups, treatment scheduling, and retention. Track patient leads, conversions, product sales, and membership sales using the practices CRM or EMR system. Collaborate with providers and clinical staff to ensure accurate and consistent treatment and product information is shared. Monitor sales goals and performance metrics, reporting results to management. Provide exceptional customer service and foster long-term relationships that encourage repeat business and referrals. Qualifications: Previous experience in cosmetic medicine, medical aesthetics, plastic surgery, or a related sales role preferred. Strong sales and consultation skills with a proven track record of meeting or exceeding targets (services, memberships, and product sales). Excellent interpersonal, communication, and presentation abilities. Knowledge of cosmetic services, injectables, skincare products, and membership programs strongly desired. Ability to multitask, stay organized, and manage patient pipelines effectively. Professional appearance and demeanor, with a patient-centered, service-oriented attitude. Proficiency with EMR/CRM systems and Microsoft Office Suite. Performance Metrics: Patient consultation-to-treatment conversion rate. Membership enrollments and renewals. Retail product sales and upsell success. Revenue growth from cosmetic services and products. Patient satisfaction and retention rates. Compensation & Benefits: Competitive wage plus commission/bonus structure for cosmetic, product, and membership sales. Health insurance, Life insurance 401(k), 401(k) matching, Dental insurance Vision insurance Employee discount Flexible spending account Paid time off Parental leave Retirement plan

Description: Title: Kinder Care Coordinator Department: Programming Reports to: Program Manager Direct Reports: Kinder Youth Development Professionals (TK/K-YDPs) Exempt Status: Non-Exempt Position Type: Full-Time (30-35hrs), On-Site Compensation: $23-$30/hr (DOE) Benefits: Health, Dental, Vision, PTO, Paid Sick-Leave, EAP Position Overview: The KinderCare Coordinator (KCC) leads the Transitional Kindergarten/Kindergarten (TK/K) program for children ages 3-6, creating a safe, engaging, and enriching space where young learners can grow. This role ensures that every child's experience is joyful, developmentally appropriate, and supports their early learning journey. By guiding and inspiring the Youth Development Professionals (YDPs) on their team, the KCC helps shape a high-quality program that fosters curiosity, confidence, and connection. The KCC plays a key role in advancing our organization's mission by ensuring young children receive thoughtful care and intentional learning experiences in their critical early years. Through strong leadership and collaboration, they support staff, work alongside teachers, and cultivate an environment where children feel secure, valued, and excited to learn. What makes this role unique is its blend of leadership, mentorship, and hands-on impact with young children. The KCC is not just managing a program-they are building a foundation for lifelong learning by empowering both students and staff to thrive. Current NHUSD BGCSL Site Openings: Pioneer Elementary Searles Elementary Essential Functions: Leadership & Staff Development: Guide and support Youth Development Professionals (YDPs) in delivering a high-quality TK/K program through training, coaching, and ongoing feedback to enhance staff performance. Program Implementation & Engagement: Oversee learning and play activities that align with BGCSL and BGCA methodologies, ensuring meaningful and developmentally appropriate experiences for children. Early Childhood Development Outcomes: Monitor each child's progress toward TK/K early childhood development milestones through structured learning and play. After-School Program Support: Assist in the broader after-school program implementation as needed to strengthen overall program quality and success. Safety & Emergency Preparedness: Implement and oversee emergency procedures, safety drills, and compliance requirements to maintain a secure and well-regulated environment. Incident Documentation & Compliance: Support and document incident investigations, maintain safety records, and ensure adherence to reporting and compliance requirements. Professional Development & Best Practices: Attend meetings and training to stay current on early childhood education best practices, integrating new approaches to improve program effectiveness. Child Progress Monitoring & Assessment: Track children's development through observations and assessments, using data to inform and enhance learning experiences. Our Values in Action: Transformative Leadership: Empowering YDPs through clear guidance, support, and encouragement. Resilience : Adapting quickly to challenges while maintaining program quality. Approaching obstacles with a growth mindset and a solutions-focused attitude. Youth Centered Approach : Designing activities that are engaging, age-appropriate, and enriching. Listening to and incorporates children's voices in program decisions. Requirements: Qualifications & Experience: Required: Experience with Children: At least 2 years of experience working with children ages 3-6 in an educational or childcare setting. Leadership Experience: Minimum of 2 years of experience managing staff and / or leading teams in a youth development or educational environment. Commitment to Early Childhood Education: Strong dedication to child development and high-quality early learning experiences. Willingness to Learn & Grow: Positive attitude toward continuous learning , skill development, and professional training. Educational Requirements (Must have one of the following) : High school diploma + 48 college semester units (˜ 2 years college) , OR High school diploma + an Associate's (or higher) degree, OR High school diploma + a passing score on the district's Paraeducator/Paraprofessional Exam. Preferred: Education: A bachelor's degree (B.S./B.A.) in early childhood education, child development, or a related field. Teaching & Curriculum Experience: Experience teaching or leading learning activities in early childhood education. Collaboration with Professionals: Experience working with Family Support Workers, Social Workers, teachers, or other child-focused professionals. Work Environment: The KinderCare Coordinator will work primarily in a school-based site at the Boys & Girls Club of San Leandro. This role may, as needed, require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include: Frequently required to stand. Frequently required to walk. Occasionally required to sit. Frequently required to utilize hand and finger dexterity. Frequently required to climb, balance, bend, stoop, kneel, or crawl. Continually required to talk or hear. Rarely work in high, precarious places (playground equipment height). Occasionally exposure to outside weather conditions. Occasionally exposure to bloodborne and airborne pathogens or infectious materials (communicable diseases in an office environment, including COVID-19, common cold, and flu viruses. Negative TB screen required). While performing the duties of this job, the noise level in the work environment is usually moderate to loud. The employee must occasionally lift and/or move up to 40-60 pounds (with support, a child that has fallen). Specialized equipment: Walkie Talkie radios for communication. The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs. The above description is intended to describe the general content and requirements for the performance of this job. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time, nor does it change your status as an at-will employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Ascension Healthcare Services “Your Health and Wellness, at Home” We are privately owned, CHAP Accredited Home Health Agency based in Campbell, California. We provide care in Santa Clara, San Mateo, San Benito county, Alameda County, Contra Costa County and Solano County. Our founders include 150+ years of highly experienced nurses, healthcare administrators and other professionals in the post-acute industry dedicated to the highest quality clinical outcomes and patient satisfaction. IF YOU WANT TO BE PART OF A DYNAMIC TEAM THAT OFFERS: Employee centered leadership who prioritized the safety, well-being of our staff Open, supportive culture that fosters collaboration, trust and respect Collaborative team environment dedicated to providing the highest level of care Culture of education, growth and celebrating the wins of patient satisfaction and quality improvement Highly organized office team dedicated to the process of fully supporting our field staff Position Summary: As a Home Health Scheduler/Care Coordinator, you will play a critical role in coordinating skilled visits for nurses, therapists, and other clinicians. Your attention to detail and communication skills will ensure our patients receive the care they need on time and in compliance with physician orders and regulatory guidelines. Key Responsibilities: Oversee all agency Scheduling tasks for 45+ nurses, physical therapists, occupational therapists, speech therapists, and other visits in accordance with care plans Maintain and report all daily, weekly scheduling capacity and productivity reports for Executive Director Coordinate closely with clinicians and clinical supervisors to optimize routing and coverage Communicate clearly with patients regarding visit times and any changes Maintain accurate visit logs and scheduling data in the EMR (e.g., Homecare Homebase, Kinnser, or equivalent) Respond quickly to same-day scheduling changes, visit cancellations, or clinician availability issues Ensure scheduling aligns with physician orders, frequency, and payer guidelines (e.g., Medicare compliance) Track and follow up on missed visits or delayed care Back up Intake Coordinator on all incoming referrals, including verifying insurance, verifying following MDs, welcome calls, collaborating with sales team Provide scheduling support for after-hours needs when required Qualifications: High school diploma or equivalent (required) Minimum 1 year of Scheduling in a home health, hospice, or healthcare setting required (50+ employees preferred) Familiarity with Medicare-certified home health regulations (strongly preferred) Experience using EMRs such as Homecare Homebase, Kinnser, or Axxess (preferred) Excellent verbal and written communication skills Ability to work independently in a fast-paced environment and manage multiple priorities Benefits: Competitive hourly pay or salary based on experience Health, dental, and vision insurance Paid time off, sick leave, and holidays Opportunities for professional growth Supportive and mission-driven team environment Schedule: On site Monday-Friday, business hours Occasional after-hours/on-call support as needed Join our team and help ensure patients receive the skilled home health care they deserve - when they need it most.

Ready to make a real impact? Join Addus/Arcadia HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time (Mon - Fri 8am to 5pm) Location: Arcadia Home Care & Staffing 611 Gateway Blvd Ste. 120 Office 230 South San Francisco, CA 94080 Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards * Answering telephones * Assisting staff * Greeting visitors * Filing/scanning and preparing report * File reviews * Data Entry * Special projects Position Requirements & Competencies: * Must have high school diploma or equivalent. * 3 to 5 years of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have DL to complete in home supervisory visits Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9658 to ************. #ACADCOR #DJADCOR #CBACADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Who we are: Aro Homes is a thriving, purpose-driven company on a mission to redefine residential construction. Aro Homes was founded to create well designed, precision engineered homes that are beautiful, livable, and durable, while being built multiple times faster and having a positive impact on the environment. We are a diverse and experienced group of passionate and curious designers, builders, engineers, product developers, and businesspeople who are passionate about and committed to delivering on our mission. We've demonstrated there is a massive opportunity to reduce waste and improve sustainability while building homes in a fraction of the time it takes traditionally. We utilize a repeatable, multi-disciplinary, and product-driven approach which is unique in the industry. We are funded by world-class investors who care about transforming industries for the better, including Eric Schmidt's Innovation Endeavors. If you share the desire to leave a lasting positive impact on the world and to join a strong culture of intelligent, passionate people, then let's start a conversation. What you will be responsible for: Listing Responsibilities Coordinate with Aro Homes/ Agents to collect property information, disclosures, and necessary documentation. Schedule professional photography, staging, videography, and signage installation. Ensure all listing agreements and compliance paperwork are completed and filed. Prepare all Aro listings with proper marketing materials, brochures, and branded materials. Marketing & Listing Management For Aro Represented Home, enter listing information into the MLS (Multiple Listing Service) and maintain updates. Assist in creating marketing materials such as flyers, brochures, and online listings. Manage online advertising campaigns (Zillow, Realtor.com, social media, brokerage site, etc.). Notate all buyers and homeowners visiting Aro Homes into the HubSpot CRM. Order and manage print and digital marketing assets. Communication & Coordination Serve as the main point of contact for Aro Homes regarding showings, open houses, and feedback. Coordinate showings with buyer agents and maintain a showing schedule. Provide consistent updates to Aro Sales department about listing activity and market feedback. Keep the listing agent informed about deadlines, offers, and status changes. Work directly with the site team to set up off market showings during construction. Transaction Support Track all deadlines (inspection, appraisal, closing) once a contract is received. Ensure all required documents are signed, submitted, and compiled internally. Coordinate with escrow, title companies, lenders, and title companies. Follow up to ensure smooth progress toward closing. Attend listing readiness walks and make decisions for prep. Be the point of contact for all post sales communications. Administrative Duties Maintain organized filing systems for each listing. Monitor office compliance and brokerage policies. Handle lockbox setup and key distribution. Prepare weekly status reports for active listings. Build on Lot Platform Coordination Work directly with the sales department to facilitate and organize presentation calls. Follow-up with all home owners after call. Set up appointments and showings with home owners to visit model Aro Homes. Cross-Functional Collaboration: This role will work closely with: Sales Team: Lead qualification, reporting, support, scheduling, sales enablement. Acquisitions Team: Support around property acquisition initiatives. Site Team: Coordination with site for property showings Leadership: Strategic alignment, reporting, and continuous improvement. Success Measures: Appointments and showings are scheduled in a timely manner. Listings are consistently prepped with all marketing supplies and materials. All buyers from the Aro Website, Zillow and Open Houses are notated in HubSpot. Maintaining strong relationships with all of the Realtor connections. Qualifications and Skills: Real Estate Knowledge & MLS Experience - Familiarity with listing processes, MLS input/updates, and compliance requirements. Marketing & Digital Advertising Skills - Ability to create and manage real estate marketing campaigns across online platforms (Zillow, Realtor.com, social media) and with print collateral. CRM & Technology Proficiency - Skilled in using CRM tools (HubSpot preferred), digital filing systems, and scheduling software to track showings, buyers, and property details. Proficient and adaptable with new technology and software, quickly learning and integrating tools to enhance productivity. Strong Communication & Coordination Skills - Excellent written and verbal communication to serve as the main liaison between agents, clients, site teams, and sales staff. Organizational & Deadline Management Abilities - Proven track record of managing multiple listings, coordinating transactions, and ensuring timely completion of compliance, inspection, and closing tasks. What we offer: Opportunity to join an outstanding start-up team and grow a company from the ground up. Competitive salary package. Medical/dental/vision benefits. Equity in the company. At Aro Homes, we are focused on building a diverse and inclusive workforce. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation to fill out an application, please do not hesitate to let us know at people@aro.homes. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members. Essential Job Duties: Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings Manage direct reports including hiring, training, supervising and mentoring Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution Lead daily meetings with HCCs to discuss pending assessments and hospitalizations Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings Job Requirements: Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience Bachelor's degree preferred Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefits Salary/Wage base range for this role is $80,700 - $106,378 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $80,700-$106,378 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************