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Ambulatory care coordinator jobs in Sioux City, IA - 500 jobs

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  • Order Coordinator (Spanish Support)

    ITR Group 3.3company rating

    Ambulatory care coordinator job in Minneapolis, MN

    Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation. The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, or other channels. Maintain professionalism with internal and external customers, ensuring positive interactions. Generate and close quotes, process orders, and route website leads. Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity. Resolve product or service issues, escalating when necessary. Liaise between production, customer care, and accounting to track orders. Assist with audits, reporting, and account analysis for clients. Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line. Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics. Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments. Qualifications Associate degree or equivalent experience; combination of education and relevant work experience considered. Strong written and verbal proficiency in Spanish and English. Sales administration experience preferred. Familiarity with product structures, bill of materials, routers, or technical prints. Excellent written communication skills. Strong organizational, technical, and problem-solving skills. Ability to work under pressure, meet deadlines, and manage competing priorities. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint). Experience with video conferencing tools (Zoom, Teams, etc.).
    $66k-96k yearly est. 19h ago
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  • Palliative Care Nurse Coordinator (Hiring Immediately)

    Aveanna Healthcare LLC

    Ambulatory care coordinator job in Duluth, MN

    The Hospice Registered Nurse is responsible for pain management, symptom control in the delivery of care to hospice patients, as established by the plan of care, the interdisciplinary team, attending physician and Hospice Medical Director. Territory: Gwinnett, Walton, Dekalb, North Fulton Counties Schedule: Full time M-F 8AM-5PM and on-call rotation Essential Job Functions: Ensures the timely and adequate delivery of hospice services to the terminally ill patient and their family, operating within the plan of care as established by the hospice team and attending physician. Assesses the total needs of the patient/family during regularly scheduled and after hour home visits; Documents: assessment, identified problems, nursing interventions, goals, and outcomes of interventions. Coordinates total patient/family hospice care under the supervision of the Director and with the interdisciplinary team, the attending physician, and other providers; documents such coordination. Collaborates with the interdisciplinary team in the development, review and revision of the clinical component of patient/family plan of care, including exchange of information, review of problems, assessing effectiveness of interventions and documenting outcomes. Ensures continuity of care between patient/family, team members, ancillary providers, long term and inpatient care facilities, and the attending physician. Communicates patient/family/caregiver needs, ongoing nursing assessment, interventions, goals and outcomes through the interdisciplinary process. Provides and documents continuing education of the hospice concept of care to patients and their families/caregivers. Supervises the delivery of patient care provided by Hospice Aides, Licensed Practical Nurses; ensuring compliance with the established plan of care and completing required documentation of supervision. Facilitates the delivery of hospice services to patients residing in long term care facilities, documenting joint coordination of care with facility professional staff, and attending facility care plan meetings as appropriate. Participates in on-call rotation for delivery of care after office hours, on weekends, and holidays. Provides ongoing monitoring of patient appropriateness for hospice services and completes required documentation for certification and recertification. Why Join Our Team? Our clinical team is a family of clinicians who work together to meet the needs of each patient Nationwide career opportunities where our leaders encourage advancements Our clinicians enjoy the flexibility of getting to build rapport with patients to produce the best clinical outcomes We know that our clinicians make or break the organizations success We work with new grads that want to make a difference in patients lives Aveanna Healthcare Offers: 401(k) with match Health, Dental and Vision Benefits for employees at 30+ hours Tuition Discounts and Reimbursement PTO, Sick Time, and Paid Holidays Requirements: An active RN License in the state of application Valid CPR Preferred: At least 1 year of experience in a hospice setting HHH As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California
    $68k-86k yearly est. 1d ago
  • Floor Coordinator

    TSG-The Sheridan Group

    Ambulatory care coordinator job in Brainerd, MN

    Sheridan is seeking a dedicated and detail-oriented Material Handler to join our dynamic team at our Brainerd, MN facility. In this vital role, you will be a key player on our 1st shift, responsible for the timely and accurate movement of proper materials to the Bindery. The Material Handler assists in inventory of customer products; uses care and caution when handling materials, updates inventory control system when material is moved. Job Summary: Responsible to deliver all materials needed to all bindery equipment to assure continuous operation. Responsible to check the schedule for the next job(s), get the ticket (double-checking in Logic to ensure the most recent version is used) to read and understand its entirety. Ensure that all pulled components of each job are in the proper position, organized and grouped together in the assigned area. Pull all completed press sheets to proper bindery equipment (folders, cutters, and laminator) or staging area ensuring that the quality is checked prior to staging them. Check and pull all necessary components to the shipping department for processing. Communicate to the floor supervisor indicating what has been staged at each machine. When jobs are ready to be stored in the warehouse move them to the signature shelves - ensuring the recording in the Locator System is current and accurate in the computer. Basic Qualifications: High School diploma or GED. Good communication, troubleshooting skills and attention to detail. Demonstrated working knowledge of computers. Must be able to understand verbal and written instructions and write in English. CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at ************ or *********************.
    $36k-58k yearly est. 1d ago
  • Care Transition Coordinator

    St. Croix Hospice 4.1company rating

    Ambulatory care coordinator job in Sioux City, IA

    Responsible for developing and maintaining a positive relationship with referral sources as well as designated communities, and for providing education on topics pertaining to hospice care. Also, responsible for assisting intake as needed to ensure timely and accurate referral coordination. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Meet admission and call volume targets Coordinates daily sales and marketing operations including implementation of marketing initiatives Build and monitor customer perceptions of St. Croix Hospice as a high-quality provider of services. Document all sales activity in the CRM per organizational requirements Employs marketing and promotional initiatives to achieve budgetary sales volume projections Maintains comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor's market positioning Enhances flow of communication between patient, family, caregiver, facility, physician team, and any other hospice support vendors Provides patient, family, and caregiver with education on hospice and encourages informed decision making Assists the Director of Patient Services/Regional Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations Continuously conducts market assessments and assists in developing a comprehensive marketing plan designed to meet budgetary volume projections Assist with coordinating and scheduling marketing events, vendor fairs, and exhibits within various territories Assists with ongoing training and support of Care Transition Team. Participate in mentoring and shadowing of Care Transition Coordinators to assist in territory management Assists in orienting all new staff members of the marketing team Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided Monitors and reports cost effectiveness of marketing efforts The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description Qualifications Associates degrees in Marketing, Business Administration, Healthcare, or related field. Ability to position services to, and deal tactfully with, customers and clients. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
    $40k-50k yearly est. 11d ago
  • MSHO/MSC+ Care Coordinator

    Healthpartners 4.2company rating

    Ambulatory care coordinator job in Bloomington, MN

    HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. ACCOUNTABILITIES: Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Comprehensive Care Advocacy department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing or social work licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. CURRENT DIMENSION: Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. REQUIRED QUALIFICATIONS: Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge Demonstrated effective, independent professional judgment and skills Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry Demonstrated flexibility, organization, and appropriate decision-making under challenging situations MnCHOICES Assessor Certification in place or within 3 months of hire date Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills CHALLENGES: Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. DECISION-MAKING: Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes.
    $42k-53k yearly est. Auto-Apply 16d ago
  • Case Management Specialist

    Seasons Center Behavioral Health

    Ambulatory care coordinator job in Sioux Center, IA

    Seasons Center Mission Statement: Guiding Individuals and Families towards a meaningful and fulfilling life. Why Choose Seasons? Great Benefits Ongoing Training Opportunities, including Continuing Education Credits Family Focused and Promotes Self-Care About the Job Seasons is a comprehensive behavioral health center offering a broad range of psychiatric and behavioral health services to communities in the Northwest Iowa region. We are currently seeking a Case Management Specialist to oversee our team of case managers. This position will carry a partial caseload serving clients as well as provide supervision, training, and support to the other case managers at the agency. Salary Range $53,000 - $58,000 per year (Depending on years of experience, education, and license level) Requirements A Bachelor's degree in a human service field; At least (4) four years providing case management services Regular travel is a requirement of this position, so a valid driver's license is required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at ********************* . Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Seasons Center for Behavioral Health is nationally accredited through COA Accreditation. COA Accreditation means that Seasons Center's programs, services, administration, and management have been rigorously evaluated and meet best practice standards.
    $53k-58k yearly 60d+ ago
  • Patient Care Coordinator - Radio Drive Oral Surgery

    Park Dental 4.0company rating

    Ambulatory care coordinator job in Woodbury, MN

    The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour #TDS Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday 6:30am-4:15pm Tuesday 6:30am-4:15pm Wednesday 7:00am-12:00pm Thursday 7:00am-12:00pm Friday 6:30am-4:15pm Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
    $23.5-26.5 hourly Auto-Apply 58d ago
  • Hiring Event - Case Management

    Accord 4.0company rating

    Ambulatory care coordinator job in Saint Paul, MN

    Accord is HIRING for Case Management and looking for you to join our team!! WHAT: Join our hiring event and hear more about being a Case Manager at Accord. We'll talk about what the role includes, have current employees available to share their story and coordinate same-day interviews for anyone interested. WHEN: January 22nd, 2026 12pm - 1pm central WHERE: 1515 Energy Park Dr. St. Paul, MN 55108 Job Description: Are you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, w e are looking for Case Managers to work with our clients residing in Dakota, Hennepin, and Washington County areas. Our Case Managers enhance the quality of the case management services, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full individual's care cycle; assess needs, evaluate treatment options, create care plans, coordinate care and monitor progress to meet individual's health and human services needed. Look What We Offer! ****$1500 New Hire Bonus ***** paid in quarterly installments at 3,6,9, 12 months***** Competitive wage and benefit package with PTO, 8 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more. Compensation: $45,000-52,000 (Based on experience) Job Location: Hybrid - you will work from the office in St. Paul, in the community, and from home. Essential Responsibilities: Developing a community support plan (goals) for each of our individuals. (Typical caseload is 40-45 individuals) Assisting the individual to access services, develop service agreements and documentation through case notes Informing the person or legal guardian of service options that are a fit for their needs Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed. Help Identification of potential providers that will guide each individual towards those goals. Evaluation and monitoring of the services identified in the plan. Making sure to follow the case management rule 185. Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required Requirements Meet ONE of the following criteria: Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field. If you hold a Social Work degree, we expect you to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work. OR Bachelor's degree in any other field with at least one (1) year of experience working with individuals with a mental illness or disability Good written and oral communication skills. Excellent at working independently and in crisis situations. Comfortable with high-volume paperwork. Attention to detail and process oriented. Able to pass a DHS (Department of Health Services) background check, valid driver's license and clean driving record Reliable transportation. Work Environment The Case Manager in this position typically works the majority of the time in the community and office setting. Candidates will be expected to work generally from Monday - Friday, daytime hours, with some flexibility based on program needs. The person in this position will work Full Time, Non-Exempt, 40 hours per week. Benefits Competitive wage starting at $45,000-$52,000 and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more . #AccordJobs
    $45k-52k yearly 21d ago
  • Juvenile Court Care Coordinator

    Siouxland Human Investment Partnership 3.2company rating

    Ambulatory care coordinator job in Sioux City, IA

    Job DescriptionSalary: The Juvenile Court Care Coordinator is responsible for facilitating community-based services for juveniles who have been adjudicated delinquent and assigned a Juvenile Court Officer (JCO) or are serving an Informal Adjustment Agreement with the purpose of reducing youth violence, teen pregnancy, school dropouts, truancy, gang activity, and substance abuse. This position is expected to participate as a member of the childs treatment plan and act upon the treatment plan developed by the JCO and the child/family. Travel is required. Service Area Coverage Travel throughout Sioux and OBrien counties as clients are referred by JCOs Essential Job Functions Provides all services in accordance with the policies and procedures of Siouxland Human Investment Partnership, applicable professional code of ethics, and all payor, licensing, and governmental rules Attends and participates in training sessions and related training opportunities as made available, as well as appropriate staff meetings Collaborates with families, schools, family services, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty Addresses legal issues, such as child abuse and discipline, assisting with hearings and providing testimony Consults with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions Conducts curfew checks Arranges, conducts, and records urinalysis drug tests Provides, finds, or arranges for support services, such as mental health, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent problems from developing Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required Provides skill development, and other activities to address the clients risk factors Maintains case files that include documentation of assessments, progress notes, and additional reports Assists with scheduling appointments and arranging transportation to appointments Arranges and monitors community service Interacts with and builds relationships with clients to assist them in gaining insight and developing plans to achieve personal, social, educational, and vocational goals Communication Teamwork Ethics and Integrity Planning and Organization Problem Solving and Decision Making Adaptability and Flexibility Relationship Building Stress tolerance Other duties as assigned Business Hours Regular hours of operation: 8:00am 4:30pm, Monday through Friday Hours may vary based on client case plan, including nights and/or weekends No on-call duty is required beyond regular hours of operation Education Requirements Bachelors degree in Human Services, Psychology, Criminal Justice, Social Work or related field preferred or associates degree with 3 years of relevant experience Experience Requirements 1-3 years of experience working in human services or related field required Experience working with the juvenile court preferred Experience working with families and adolescents preferred Knowledge of mental health required Must have a valid drivers license, reliable transportation and proof of insurance Employee Benefits Generous benefits package including health, dental and vision insurance, IPERS, paid holidays, etc., further details upon request. *SHIP is an equal opportunity employer
    $33k-42k yearly est. 13d ago
  • Case Management Coordinator

    Pella Northland

    Ambulatory care coordinator job in Minneapolis, MN

    Job Description Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$30/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract. 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    $25-30 hourly 13d ago
  • Case Management Specialist

    Seasonscenter

    Ambulatory care coordinator job in Sioux Center, IA

    Requirements A Bachelor's degree in a human service field; At least (4) four years providing case management services , so a valid driver's license is required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************. Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Seasons Center for Behavioral Health is nationally accredited through COA Accreditation. COA Accreditation means that Seasons Center's programs, services, administration, and management have been rigorously evaluated and meet best practice standards.
    $25k-36k yearly est. 8d ago
  • Chemical Health Care Coordinator

    Native American Community Clinic 3.7company rating

    Ambulatory care coordinator job in Minneapolis, MN

    Native American Community Clinic's Public Health Dosing Program is seeking a Chemical Health Care Coordinator to join our team. This position is responsible for coordinating key activities including patient outreach and care coordination using the Screening, Brief Intervention, Referral to Treatment Model (SBIRT Model) and supporting clients in accessing key resources to enable recovery. The public health dosing program uses an integrated, harm reduction approach to providing care to patients with Opioid Use Disorder. The program is culturally specific but does welcome all patients. The ideal candidate will be committed to providing high quality, culturally responsive services in a fast-paced environment. This position is an excellent opportunity to promote recovery within the Native American community and beyond. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Work as a member of a multidisciplinary team and collaborate to improve service delivery and streamline referrals * Provide care coordination as recommended by the provider using harm reduction, trauma informed, and strengths-based approaches to empower clients in their recovery and meet their health care goals * Provide education and awareness materials on MAT * Promote MAT and peer recovery services * Provide outreach to those who are hospitalized or using the emergency department for substance use related conditions * Assist clients in crisis with access to timely assessment, intervention, and stabilization services * Collaborate with Patient Advocates and Patient Navigators to support clients in the process of obtaining housing, employment, and education * Assist with grant deliverables including GPRA interviews and follow up * Other duties as assigned SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: * Qualified candidates would have experience in care coordination, or social work or equivalent experience * Preferences for UMICAD or LADC licensure, bachelor's degree in related field * Experience working with American Indian Community Strongly preferred * Experience working in substance use field PHYSICAL DEMANDS AND WORK ENVIORNMENT: * Continually required to sit * Frequently required to utilize hand and finger dexterity * Continually required to talk or hear * While performing the duties of this job, the noise level in the work environment is usually moderate * The employee must occasionally lift and/or move up to 5 pounds * Specific vision abilities required by this job: Close vision; Distance vision; Ability to djust focus
    $43k-55k yearly est. 60d+ ago
  • Care Coordinator

    North Homes Children & Family Services

    Ambulatory care coordinator job in Grand Rapids, MN

    Join our team as a Care Coordinator and be the driving force behind seamless, top-notch care! You'll play a crucial role in connecting clients and their families with tailored services, based on their unique needs. From tracking referrals to orchestrating internal and external resources, you'll ensure everyone gets the support they need to thrive. If you're passionate about making a real difference and helping others navigate their care journey, this is the role for you! Duties and Responsibilities: Assessing clients needs through the intake and preliminary screening process. Connecting clients and/or families with services and resources. Ensuring continuity of care among the client's treatment team. Facilitating internal and external collaboration to develop person-centered and family-centered integrated treatment planning. Assessing and assisting clients who have identified Social Determinants of Health (SDOH). Work closely with internal and external referral resources. Rotation of intake weeks for new inquiries and referrals. Assisting clients with updating intake paperwork and ROI on an annually bases. Documenting and maintain accurate and timely care coordination summaries. Maintaining and assisting assigned providers with scheduling clients, request and disclosing records for care coordination. Tracking and monitoring referrals. Attending integrated multidisciplinary team meetings and documenting the meeting notes and attendance. Monitoring Encounter Alert Service (EAS) and following up with clients within 24 hours of discharge from the ED or hospital. Collecting and entering required data into client's ECR. Monitoring providers assigned to caseloads. Other duties assigned by supervisor Requirements To be employed as a Care Coordinator, an individual must meet all the qualifications: MINIMUM QUALIFICATIONS: High School Graduate or GED Individual must be non-judgmental in regards to lifestyle, race and/or economic status. Must be able to pass a DHS background study and meet applicable requirements and regulations. Must be at least 21 years old and have a valid Minnesota Driver's License. PREFERRED EXPERIENCE: Experience and knowledge in behavioral health programming. 2 years of college in a healthcare or human service related field or 3 years of experience preferably working within a behavioral health clinic or social services. Skills, Knowledge, and Abilities: Excellent client center care, interpersonal and organizational skills Ability to multi-task in a fast pace environment Excellent oral and written communication Ability to be a team player Ability to use good judgement in a highly emotional and demanding situations Knowledgeable about community resources Ability to adapt and deal with challenging situations and changes Ability to use Electronic Medical Record (EMR) system Ability to be compassionate, empathic, caring, and understanding of individuals and family's situations Able to professionally collaborate with internal and external providers and agencies. Maintain confidentiality Be non-judgmental in regards to lifestyle, race and/or economic status. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Salary Description $19.00 to $21.00 per hour
    $19-21 hourly 60d+ ago
  • PT Care Coordinator

    Unity Point St. Luke's Living Center West

    Ambulatory care coordinator job in Cedar Rapids, IA

    Job Description Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance #hc55130
    $34k-46k yearly est. 10d ago
  • Care Coordinator

    Ascension Recovery Services

    Ambulatory care coordinator job in Iowa City, IA

    Care Coordinator| Location: Iowa City, IA MAKE A DIFFERENCE IN RECOVERY! Are you passionate about guiding individuals through their recovery journey from substance use disorders? We're looking for a Care Coordinator to join our team on a Full-time ABOUT US: Thrive Now Recovery Centers in partnership with Ascension Recovery Services is dedicated to assisting individuals on their path to recovery from substance use disorders and related mental health challenges. Our vision? To provide compassionate care, break down barriers, and empower individuals on their journey to recovery. WHY YOU SHOULD JOIN US: Purpose-Driven Work: Every decision you make directly impacts lives. You're not just managing services; you're offering hope and healing. Innovation: We're open to fresh ideas, creative solutions, and disruptive approaches. We're redefining the landscape with evidence-based practices, holistic care, and personalized solutions. Collaborative Environment: Work alongside passionate professionals who share your commitment to excellence. Compensation and Benefits: We offer a competitive salary and comprehensive health and welfare benefits. Unlimited Potential: As we grow, so will your career. This is your chance to build something lasting. The Care Coordinator plays a pivotal role in supporting the client's treatment journey-from initial intake through discharge planning-ensuring that all aspects of care are well-coordinated, documented, and aligned with individualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily on intake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and support staff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards. ESSENTIAL DUTIES & RESPONSIBILITIES INTAKE & ADMISSION Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions. Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules. Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals. Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR. Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy. CARE COORDINATION Serve as the communication hub between clients, their care team, and external providers. Maintain up-to-date documentation in the client's record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts. Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans. Support clients in developing SMART goals and linkages to appropriate community or aftercare resources. Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance DISCHARGE PLANNING Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan. Collaborate with the client and clinical team to ensure continuity of care post-discharge. Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration. Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements. Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards. CRISIS AND BEHAVIORAL MANAGEMENT Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. · Collaborate with the treatment team to develop individualized behavior plans when needed. · Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events. QUALIFICATIONS AND KNOWLEDGE Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles. Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness. Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements. Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA. Demonstrated ability to manage multiple priorities with professionalism and empathy. EDUCATION AND EXPERIENCE Bachelor's degree in social work, psychology, human services, or related field required; master's degree preferred. Minimum two (2) years of experience in behavioral health or substance use treatment setting. Experience with intake coordination, case management, or discharge planning preferred. Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred. Current CPR and First Aid certification (or ability to obtain within 30 days of hire). KEY COMPETENCIES Client Advocacy: Ensures client voice and choice are central in treatment decisions. Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations. Communication: Maintains clear, compassionate, and professional communication with clients and staff. Documentation: Produces timely, complete, and compliant records aligned with state and Joint Commission standards. Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care. Ethical Conduct: Upholds professional boundaries and confidentiality at all times. WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress. Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs. Regular contact with others through in-person, phone, and electronic communication. May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required. PERFORMANCE EXPECTATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Completes intake and discharge documentation within policy timeframes. Demonstrates consistent adherence to care coordination workflows. Actively participates in interdisciplinary team meetings and clinical reviews. Maintains compliance with agency policies, state regulations, and accreditation standards. Promotes a professional, compassionate environment consistent with trauma-informed principles EQUAL OPPORTUNITY STATEMENT We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.
    $33k-46k yearly est. 12d ago
  • MDS Coordinator

    Hillcrest Healthcare Services 4.2company rating

    Ambulatory care coordinator job in Hawarden, IA

    Hillcrest HCC Come join our team and start making a difference! ESSENTIAL DUTIES AND RESPONSIBILITIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Provides direct nursing care as necessary. Prepares for and participates in facility surveys (inspections) made by authorized government agencies. Supports in QAPI to develop and implement appropriate plans of action to correct identified deficiencies. Coordinates the interdisciplinary team in timely completion of the assessments. Utilizes MDS Scheduler to plan and set MDS Assessment Reference Dates (ARDs). Communicates ARD selection for specific MDSs to IDT. Accomplishes the MDS sections as assigned. Fulfills CAAs as required. Completes Care Plan items and attends Care Plan meetings as assigned. Implements monthly infection tracking log. Concludes UDA's during observation period. Finalizes diagnosis coding and creates diagnosis sheets. Confirms skilled physician's certification. Monitors overall the documentation in the medical record to validate that it supports MDS coding. Participates in skilled utilization and State Case Mix management as assigned. Delivers teaching and training for MDS item completion to interdisciplinary team members that have responsibility for MDS item completion. Provides teaching and mentoring of CNA staff along with Director of Nurses and Staff Development related to completion of the Nursing ADL documentation. Signs off on Minimum Data Set (MDS) for each resident within the facility. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or equivalent Must have, as a minimum, one year of experience as a nurse in a hospital, long-term care facility, or other related health care facility. Certificates and Licenses: Must possess an active license to practice as a RN/ LVN/ LPN license valid in this state. Experience with RAI process and MDS certification preferred. Other Specific Requirements Must provide evidence of being free of tuberculosis infection upon hire and annually. Must be able to read, write, speak and understand the English language. Must possess the ability to make independent decision when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. For benefit details check us out here ************************** Benefits eligibility for some benefits dependent on full time employment status. Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates. EOE disability veteran
    $55k-64k yearly est. Auto-Apply 60d+ ago
  • MDS Coordinator (RN)

    Care Initiatives 3.8company rating

    Ambulatory care coordinator job in Correctionville, IA

    Are you a compassionate Registered Nurse (RN) looking to make a meaningful difference in the lives of individuals during their healthcare journey? If so, join Care Initiatives as a MDS Coordinator (RN), where you will provide comprehensive care that truly matters. With over forty (40) skilled nursing communities across Iowa, we are committed to providing exceptional care and support at every stage of the healthcare journey. As a MDS Coordinator (RN) on our team, you will have the opportunity to apply your skills and demonstrate your compassion, positively influencing the lives of our residents. Together, we can make a difference in the lives of our residents and their loved ones. Why do MDS Coordinators choose Care Initiatives? Here are just a few reasons: Competitive compensation: Our MDS Coordinators earn an extremely competitive wage. Comprehensive benefits: Eligible employees can choose from our affordable and robust benefit options, including medical, dental, vision, retirement savings, PTO, and more. Referral bonus: Earn extra cash by referring your friends to join our team. Dayforce wallet: Access your pay as you earn it, eliminating the wait for your paycheck. What it takes to become a MDS Coordinator (RN) with Care Initiatives: Valid RN license in good standing. License must be valid within the state of Iowa, or ability to activate. Current, valid CPR Certification. MDS credentialed or willingness to obtain RAC-CT certification. Familiarity with MDS 3.0/RAI Manual and work experience in long-term care and gerontological nursing are highly preferred. Apply now and embark on a rewarding career journey with Care Initiatives!
    $63k-76k yearly est. 4d ago
  • Care Coordinator (2071)

    Centerpointe 3.7company rating

    Ambulatory care coordinator job in Lincoln, NE

    THE JOB As a Care Coordinator, you will provide targeted support to individuals receiving services, and assisting individuals and families to navigate community resources. You will follow-up with individuals care during transitions of care and to increase engagement in services. Ensure that coordinated systems of care are responsive to the assessed needs of individuals we service in a timely and comprehensive manner. The position is full-time, Monday through Friday. ABOUT CENTERPOINTE For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery. Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices. With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care. At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future. WHAT WE HAVE FOR YOU - A culture focused on work-life balance, personal and professional growth, inclusion, and engagement - Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities - Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!) - Competitive pay and excellent benefits, including: - Affordable Health, Dental, & Vision insurance - Free Group Life Insurance, AD&D and LTD policies for all full-time employees - 403(b) retirement plan with employer contribution - Discounted memberships with Genesis Health Clubs - Discounted Pet Insurance through Nationwide CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply! Qualifications WHAT YOU HAVE Required: - High school diploma or equivalent - Two or more years of experience working in Behavioral Health - Knowledge of co-occurring disorders and related needs - At least 21 years of age - Valid driver's license with acceptable DMV record (last 7 years) Bonus Points: - Bachelor's Degree in Psychology, Social Work, Counseling, or related field preferred
    $32k-38k yearly est. 11d ago
  • Allied Health Coordinator

    Iowa Lakes Community College 3.5company rating

    Ambulatory care coordinator job in Estherville, IA

    This is a full-time position based on the Emmetsburg Campus with travel to other campuses as needed. Primary responsibilities include assisting the Director of Allied Health Workforce Education with day-to-day processes. Duties include but are not limited to those listed below. The successful candidate must be highly motivated and work with minimal supervision but be able to work closely with others as needed. This position may require some evening and weekend hours, and occasional overnight travel. This position will also include teaching First Aid/CPR classes. Position: Allied Health Coordinator Classification: Professional Support B Department: Continuing Education/Workforce Training Report to: Director of Allied Health Workforce Education ESSENTIAL DUTIES & RESPONSIBILITIES (% OF TIME): Constant (67-100%) * Assist with maintaining frequent contact with acute and long-term health care providers in the five-county area. * Assist with scheduling training, instruction, classes, seminars, and workshops as necessary, to satisfy needs. * Ensure that students are registered appropriately for classes. * Maintain appropriate communications with customers, instructors, administrators, and other college staff. * Assist with data entry of classes and students. * Assist with ensuring proper documentation is maintained to meet regulatory standards. * Schedule and teach First Aid/CPR classes as needed * Assist with inventory and maintaining organization of Allied Health lab spaces. * Answer phone calls and emails and direct these to the appropriate person. * Organize and track records and documents for various classes. Frequent (34-66%) * Assist with locating and arranging facilities for classes. * Assist with maintaining state and college records and reports. * Assist with marketing programs and classes as effectively as possible. * Troubleshoot equipment issues as needed. * Other data entry such as requisitions, room requests etc. as needed Occasional (10-33%) * Serve on selected and voluntary committees of the college when appropriate. * Assist with issuing college certificates for course completion. * Arrange and/or attend instructor meetings when necessary. * Assist in coordinating the annual Lakes Health Conference. * Perform other work duties as assigned and requested. KNOWLEDGE, SKILLS & ABILITIES: * Ability to access, utilize, input, and retrieve information from a computer. * The ability and willingness to learn new software is a must. * Represent the College in a positive manner to employees, students, customers, visitors, and the general public. * Must be enthusiastic and energetic in the performance of assigned duties and responsibilities. * Must develop and maintain a thorough knowledge of office procedures, telephone techniques and appropriate equipment, and utilize correct English, grammar, punctuation, and spelling. * Ability to read and understand written and oral instructions or communications. * Ability to efficiently perform tasks in an environment of frequent interruptions. * Ability to work well with area health care providers. * Ability to assume responsibility; deal effectively with problems and exercise good judgment when making decisions. SPECIAL DEMANDS: Sedentary to light work. Position involves sitting much of the time, exerting up to 20 pounds of force occasionally (10-33%). Stooping, kneeling, crouching, pushing, pulling, and carrying occasionally (10-33%). Walking, lifting, grasping and repetitive motion frequently (34-66%). Talking, hearing, and viewing various types of close visual work constantly (67-100%). Required to travel utilizing personal vehicle. Must complete Bloodborne Pathogens training. Employment with Iowa Lakes Community College is dependent upon successful passage of a criminal background check. Must be legally eligible to work in the United States without Employer Sponsorship. The statements contained herein reflect general details as necessary to describe the essential functions, job duties/responsibilities, and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalency required. Completion of a post-secondary certificate program or degree beneficial. Certified to teach First Aid/CPR or willingness to become certified upon hire required. Background/experience in healthcare field i.e. LPN, Medical Assistant, CNA, Medical Office or other healthcare related fields preferred. Salary: $22.61 per hour Fringe Benefits: Paid sick leave, vacation, and holidays. Employee health, dental, and vision insurance. Partially funded family insurance available. Employee life and disability insurance. Employee retirement plan. APPLICATION PROCESS: The following items must be included in your application packet before it will be considered a complete application: * Employment Application form * Applicant Confidential Information form (This data is used to comply with government required affirmative action record keeping only and is not used for applicant screening purposes.) * A letter addressing your qualifications for the position * A resume * A copy of transcripts, with originals due upon hiring Only complete application packets will be considered for the position vacancy. Position open until filled. Review of applications will begin January 5, 2026.
    $22.6 hourly 37d ago
  • Case Management Coordinator

    Pella Northland

    Ambulatory care coordinator job in Brooklyn Park, MN

    Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$30/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract.
    $25-30 hourly Auto-Apply 11d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Sioux City, IA?

The average ambulatory care coordinator in Sioux City, IA earns between $29,000 and $49,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Sioux City, IA

$38,000
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