Ambulatory care coordinator jobs in South Whittier, CA - 578 jobs
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Patient Care Coordinator, License Vocational Nurse (LVN) - Home Health LA/OC County, Full time, 8am - 5pm
Pih Health 4.9
Ambulatory care coordinator job in La Mirada, CA
The Patient CareCoordinator, LVN supports collaboration, communication, and carecoordination with all members of the patient's Home Health interdisciplinary team. Primary responsibilities of the role are to assist the interdisciplinary team by obtaining physician orders, communicating patient lab results to physicians and RN case managers, and scheduling patient visits. Works closely with nursing leadership to troubleshoot and resolve issues. Serves as a Home Health representative when engaging with patients, their family members, physicians, and the community.
The Patient CareCoordinator, LVN performs all duties in a high-level efficient and effective manner, in accordance with departmental objectives, assuring optimal services are provided to the highest level of productivity. The Patient CareCoordinator will be responsible for additional duties as assigned by the Clinical Director.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
Critical thinking and problem solving skills to identify and resolve problems in a timely manner
Demonstrated ability to communicate effectively and tactfully
Attention to detail; actively listens and always follows appropriate channels of communication
Uses time efficiently, able to deal with frequent change or unexpected events
Must be able to handle multiple tasks with interruption
Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
Strong computer skills with knowledge in Word, Excel, and Electronic Health Record (EHR) documentation
Excellent communication, organizational and listening skills
Spanish/Chinese bilingual preferred
Ability to maintain composure and balance multiple conflicting priorities in a fast-paced environment
Required Experience
Required:
Current California license as a Licensed Vocational Nurse
Minimum 1 year professional LVN experience
Current CPR card
Current California Driver's License and valid auto insurance
Preferred:
Home Health or Hospice experience
Knowledge of insurance authorization process
Address
15050 Imperial Highway
Salary
24.88-41.06
Shift
Days
Zip Code
90602
$31k-39k yearly est. 1d ago
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Ambulatory care coordinator job in Beverly Hills, CA
Beverly Hills, California world-class plastic surgery practice is seeking a sales superstar for the position of Patient CareCoordinator (PCC) living within 30 minutes of the office for a patient carecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship-trained plastic and reconstructive surgeon, and caters to an elite clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales positionwith administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $60-$75,000, plus incentives results in most Patient CareCoordinators earning a total compensation in year one in the $90-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
We appreciate your time and consideration.
$33k-50k yearly est. 3d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Ambulatory care coordinator job in Costa Mesa, CA
The Patient CareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 22d ago
Patient Care Coordinator - Surgery
Bluepearl 4.5
Ambulatory care coordinator job in Irvine, CA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking an experienced Surgery Patient CareCoordinator to join our state-of-the-art emergency and specialty hospital.
Payband: $21 - 30.30/Hr
Are you committed and passionate about enriching lives through remarkable care for pets?
Do you thrive in a fast-paced, dynamic, and rewarding work environment?
Are you a team player who enjoys working together on a team to provide quality care for pets?
If you answered "yes" to these questions, then we want to hear from you.
As a Patient CareCoordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing visit follow-up calls. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
As the Patient CareCoordinator, you will:
Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
Coordinate patient flow between multiple specialties
Manage Cornerstone hospital census
Facilitate discharge appointments for all services
Perform patient discharges in coordination with the technical team
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
Check doctor message bin and triage messages for doctors; facilitate solutions for clients
Receive and address patient care telephone calls from the general public
Call previous day's clients for follow-up feedback for both locations
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
$21-30.3 hourly Auto-Apply 4d ago
Wound Care Coordinator- FT Days- Brea, CA
Scionhealth
Ambulatory care coordinator job in Brea, CA
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Manages facility wound care program including standards of care and practice related to wound, ostomy, and continence patient care needs. In addition, will provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies.
Essential Functions
* Develops and implements the facility wound care program in conjunction with the national standardization process, to include patient care protocols, documentation tools, wound care formulary and WCC referral criteria.
* Establishes standards of care, competencies, policies and procedures in quality, cost efficient and effective wound care for all clinical staff.
* Acts as primary consultant to Wound Care Clinicians. Serves as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care.
* Provides ongoing education to staff on products available for use in hospital.
* Evaluates all wounds upon admission and ongoing to determine treatment plan and provide early problem identification.
* Provides consultation and/or assessment on patients with pressure injuries. Consults on any wound that does not show measurable signs of healing within two weeks.
* In consultation with the physician, assists the primary nurse in developing an appropriate plan of care for comprehensive wound management and wound prevention.
* Makes recommendations to the physician for changes to wound care orders and provides evidence-based research support as needed.
* Reviews medical records of patients with wounds. Ensures that wound assessments, care plans, and treatments are clearly and correctly documented and that appropriate wound related treatments are being provided.
* Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings.
* Participates in clinical outcome monitoring, follow-up and agency performance improvement initiatives.
* Participates in CMS quality data reporting through completion of wound related LTRAX data set records.
* Collaborates with Support Center Clinical Operations staff to maintain a cost-effective wound care formulary.
* Assists as needed with training of new hire Wound CareCoordinators within the Hospital Division.
Knowledge/Skills/Abilities/Expectations
* Effective communication and interpersonal skills sufficient for establishment and maintenance of effective working relationships with all hospital departments, and for the effective instruction of individuals and groups including patients, their families
* Ability to adapt to new situations, set priorities, and use problem-solving techniques.
* Knowledge in wound care consistent with NPIAP, AHCPR, WOCN, and CDC guidelines.
* Knowledge in wound debridement's as indicated within level and scope of practice.
* Ability to serve as resources to nursing staff in complex wound management.
* Ability to lead, motivate, and develop others individually and as a team.
* Program management skills.
* Must read, write and speak fluent English.
* Must have good and regular attendance.
* Approximate percent of time required to travel: 0%
* Performs other related duties as assigned.
Pay Range: $47.00-$59.00/hr.
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Qualifications
Education
* Degree from an accredited nursing program.
Licenses/Certifications
* Current state RN license; BSN preferred.
* Professional certification WOCN CWS, or WCC or obtain certification within 12 months of employment.
* BLS required
Experience
* 1-3 years licensed professional nursing experience with previous experience as an acute care nurse.
$47-59 hourly 21d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Ambulatory care coordinator job in Orange, CA
Job DescriptionDescription:
The Patient CareCoordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient CareCoordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements:
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient carecoordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and carecoordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
$32k-48k yearly est. 27d ago
CARE COORDINATOR/SCHEDULER PD Variable
Ahmc Healthcare Inc. 4.0
Ambulatory care coordinator job in Monterey Park, CA
JOB SUMMARY Under the supervision of the NOPS Director or designee, assist in planning, organizing, implementing and evaluating the activities occurring in the administration department by performing facilitator duties and maintain the physical environment of the area. Performs a variety of responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes. Must use effective interpersonal skills in managing the complex interactions involved with the position related to Central Command.
EDUCATION, EXPERIENCE, TRAINING
High School Diploma or equivalent. Current Basic Life Support (CPR) AHA card. Reading and comprehension of English required. Minimum one year experience in acute hospital preferred. Experience with Excel, Microsoft Word.
$45k-63k yearly est. Auto-Apply 7d ago
Case Management Coordinator - SNF
Astrana Health, Inc.
Ambulatory care coordinator job in Monterey Park, CA
DescriptionJob Title: Case Management Coordinator IDepartment: Health Services - ICM About the Role: Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies.
What You'll Do
Comply with CM policies and procedures. Annual review of selected CM policies
Provide support to case managers on day-to-day activities
Sort, stamp and distribute incoming faxes
Create authorization/tracking numbers for all discharge planning admissions
Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates
Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan
Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others)
Update authorization notes to include the status of tracking number
Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status
Assist in researching problems that occurs in case management department in a timely fashion
Responsible for follow-up and returning department calls
File and scan hospital records as assigned
Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day
Attend to provider and interdepartmental calls in accordance with exceptional customer service
Demonstrate professional responsibility in the role of Discharge Planner
Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day
Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME
Follow up call to Home Health admitted on a weekends
Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV
Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it
Doing on-call after office hours/weekends when needed a coverage
Other duties as assigned
Qualifications
High School Graduate or equivalent
A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred
Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes
Proficient with Microsoft applications' and EZCAP
Good organizational skills
Good verbal and written communication skills
Must have the ability to multitask and problem solve in a fast pace work environment
You're great for this role if:
Punctuality, precision with details, creativity, etc. would be helpful for this position
Ability to follow directions and perform work independently according to department standards
Able to function effectively under time constraint
Able to maintain confidentiality at all times
Willingness to accept responsibility and desire to learn new task
Ability to comply and follow company policies and procedures
Must be a strong team player, punctual and have excellent attendance record
Environmental Job Requirements and Working Conditions
Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr., Monterey Park, CA 91754.
The total compensation target pay range for this role is $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-25 hourly 21d ago
Home Care Coordinator
Welbehealth
Ambulatory care coordinator job in Rosemead, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home CareCoordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive.
Reporting to the Home Care Manager, the Home CareCoordinator focuses on arranging, assessing, and overseeing personal care in the home.
Essential Job Duties:
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
In coordination with the Marketing Team, help with enrollment of prospective participants into the program
Assist with staffing/scheduling activities, soliciting, and input from managers
Participate in end-of-life care, coordination, and support
Job Requirements:
Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience
Bachelor's Degree preferred
Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population
Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred
Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
401 K savings + match
Bonus eligibility - your hard work translates to more money in your pocket
And additional benefit
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640 - $89,535 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Auto-Apply 55d ago
Care Coordinator (Home Care Scheduler)
Healthy at Home Caregivers
Ambulatory care coordinator job in Dana Point, CA
Job DescriptionDescription:
CareCoordinator (Home Care Scheduler)
Join a team dedicated to making a meaningful difference in the lives of seniors and their families!
Are you passionate about helping others, well-organized, and thrive in a fast-paced environment? We are looking for an experienced and dynamic CareCoordinator to join our growing team and be the vital link between our clients, caregivers, and internal staff. As a CareCoordinator, you will play a key role in ensuring that our clients receive the highest quality care by scheduling and coordinatingcaregiver assignments, providing excellent customer service, and maintaining a smooth and efficient operation.
Key Responsibilities:
Schedule and CoordinateCaregiver Assignments: Manage client care schedules, ensuring timely and appropriate caregiver matches to meet the specific needs of each client.
Client & Caregiver Liaison: Serve as the primary point of contact for clients and caregivers, addressing any scheduling changes, emergencies, or special requests with professionalism and empathy.
Monitor and Adjust Staffing Levels: Ensure proper coverage for all shifts, holidays, and high-demand periods, making real-time adjustments to meet client needs.
Assist in Onboarding New Personnel: Play an active role in onboarding new caregivers and staff by coordinating orientation schedules, introducing them to their client assignments, and supporting them through their initial transition.
Collaborate with Team Members: Work closely with the recruitment, HR, and client service teams to ensure that new clients and caregivers are onboarded effectively, and that ongoing client care needs are met.
On-Call Rotation: Participate in one weekend a month on-call rotation.
Problem Solving: Quickly resolve any scheduling conflicts or emergencies while maintaining a calm and solution-oriented mindset.
Maintain Accurate Records: Document and track scheduling changes, client preferences, and caregiver availability in the scheduling system to ensure compliance with regulatory standards.
Quality Assurance: Regularly follow up with clients and caregivers to ensure satisfaction with services and identify areas for improvement.
Typical Work Hours:
Core Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM.
On-Call Rotation: Participate in an on-call rotation schedule for after-hours support, ensuring client and caregiver needs are met 24/7.
Why Join Us?
Be part of a dedicated team focused on improving the quality of life for seniors.
Enjoy a supportive work environment with opportunities for growth and professional development.
Assist in building a strong team by helping new caregivers successfully transition into their roles.
Help create meaningful connections between caregivers and clients, making a lasting impact on their lives.
Gain valuable experience managing schedules, working in a collaborative team, and growing your career in healthcare.
If you're ready to use your skills and experience in an environment where your work truly matters, we invite you to apply today! We're looking for someone who's ready to grow with us and share in the success of a company dedicated to providing compassionate care.
Requirements:
Qualifications:
Experience: Minimum of 2 years of experience in a high-traffic environment, preferably in home health, healthcare, or a related field.
Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service.
Tech-Savvy: Proficiency in scheduling software, Microsoft Office, and the ability to quickly learn new technologies.
Time Management: Strong organizational and multitasking skills, with the ability to handle multiple priorities and adapt to changing demands in a fast-paced environment.
Team Player: A collaborative approach with the ability to work effectively with colleagues, caregivers, and clients.
Problem-Solving Abilities: Proactive and solution-driven, able to manage last-minute schedule changes and client emergencies with grace and professionalism.
Ability to wear different hats
$47k-65k yearly est. 23d ago
Care Coordinator
Children's Institute Inc. 4.3
Ambulatory care coordinator job in Los Angeles, CA
Provides carecoordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families.
Resourceful community liaison, linking families to community resources and services
Identifies individual needs providing referrals and coordinating services with other outside providers
Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations
Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support
Advocates on behalf of client with other agencies and government programs to receive needed services
Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies
Establishes and maintains rapports with children and families, effective working relationships within CII and community resources
Passion and commitment to working with children and families
Requirements:
Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS)
1 year of community based direct service and case management
Liaison and linkage to community resources
Flexible schedule to respond to crisis events
Up to 50% of in field travel required
Possess a valid driver's license and state-required auto insurance
Spanish/English bilingual preferred
Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
$40k-52k yearly est. Auto-Apply 60d+ ago
Patient Care & Experience Coordinator
Apidel Technologies 4.1
Ambulatory care coordinator job in Newport Beach, CA
Job Description
The Patient Care and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patient care and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patient care, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions.
Job Responsibilities:
Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls.
Use the app, telephone, and email to perform proactive patient reach outs regarding their care.
Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members.
Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity.
Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments.
Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall.
Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice.
Follows all clinical care guidelines and related healthcare laws
Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests.
Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores.
Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience.
Is positive and professional providing exceptional customer service.
Assist practicewide pilots and enhancement initiatives.
Performs other duties as assigned.
Skills:
Required:
Three plus (3) + years in health care, carecoordination, patient experience, and/or member concierge.
Five plus (5) + years of patient care, customer service, or related experience in a fastpaced environment.
Experience with digital healthcare programs and technology
Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson.
Excellent verbal communication skills, with a clear and pleasant phone voice.
Strong listening skills and the ability to empathize with customers\' concerns.
Exceptional problemsolving abilities, with a focus on finding creative and effective solutions.
Attention to detail with a knack for organization and clarity
Flexibility: things change often, and we need someone who can adapt quickly.
Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows.
Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members.
Preferred:
Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required.
Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility.
Education:
Required Education:
High School diploma.
Bachelors degree or equivalent work experience in a healthcare environment.
Preferred Education:
Business Administration Degree (BA) in any business specialty.
Required Certifications & Licensure:
N/A
Preferred Certifications & Licensure:
Medical certification or advanced training.
$32k-40k yearly est. 18d ago
Specialty at Retail Patient Care Coordinator
Axium Healthcare Pharmacy 3.1
Ambulatory care coordinator job in Irvine, CA
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient carecoordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
Position Summary:
The Specialty at Retail (SAR) Patient CareCoordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's
medication. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential job functions.
Essential Job Functions:
May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned.
1. Provides customer service to the internal and external
customer by making and receiving inbound and outbound calls for delivery of
medications. Must be able to sit for long periods of time to perform duties.
2. Assists in faxing and/or calling physician office's
regarding refill requests.
3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient
and physician office.
4. Review of HIPAA standards.
5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment.
6. Document in the appropriate system all needed information, indicating correct ship date and shipping address.
7. Document in the appropriate system all needed information and email appropriate parties when
required.
8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties.
9. Assists in faxing and/or calling physician office's regarding refill requests.
10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient
and physician office.
11. Review of HIPAA standards.
12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment.
13. Document in the appropriate system all needed information, indicating correct ship date and shipping address.
Qualifications
Minimum Position Qualifications:
3-5 Years of Customer Care experience
High School Degree
College Degree a plus
Desired Previous Job Experience
Operating in a call center / contact center environment
Specialty Pharmacy experience a plus
Medical industry a plus
Additional Information
OTHER SKILLS THAT APPLY:
Diplomacy
Professionalism
Filing
Organizing
Planning
Multi-tasking
Prioritizing
Proof Reading
Problem-Solving
Mail Merge
Reporting
Confidentiality
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 60d+ ago
Patient Care Coordinator
Total Vision
Ambulatory care coordinator job in Pasadena, CA
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures determined by practice.
Required Skills/Knowledge:
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.
Qualifications:
High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
$33k-50k yearly est. 16d ago
Outpatient Care Coordinator - SUD Treatment
CRI-Help 4.4
Ambulatory care coordinator job in Los Angeles, CA
Outpatient CareCoordinator
SUD Treatment
CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.
As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).
CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to ************************************* for current openings at all sites.
The basic function of the Outpatient CareCoordinator is to provide clients with support and linkages to community services designed to restore clients to a basic life responsibility functioning level.
Responsibilities
Assist clients with housing, educational, social, prevocational, vocational, rehabilitative and / or community services.
Apply clients for Medi-Cal or My Health LA benefits as needed.
Coordinate auxiliary services to provide individualized connection, referral and linkage to community-based and governmental services.
Facilitate necessary transition in SUD / LOCS.
Coordinate with physical and mental healthcare providers, and community-based health clinics.
Coordinate with state and county entities, such as DPSS, DCFS, Probation, Courts, and housing providers.
Create a proactive care plan for clients.
Monitor and follow up client care, and respond to changing client needs.
Help clients with transitional care.
Work to align resources with client needs.
Document all carecoordination in PCNX.
Maintain a minimum of 65% DMC billing productivity per month.
Maintain professional rapport with all networking agencies
Perform other tasks as assigned by Outpatient Program Manager.
Skills / Knowledge
Must have excellent computer skills.
Must have strong organizational, follow-up and time management skills.
Must be able to work well within a team structure.
Must have excellent oral and written communication skills.
Must be professional at all times.
Education / Training
Position requires individual be registered or certified with one of the state-approved addiction counselor certification entities (e.g., CADTP, CAADE, or CCAPP).
Special Conditions
Must be willing to undergo random drug screenings.
Working Conditions
Frequently remain in stationary positions, standing and / or sitting for prolonged periods.
Occasionally crouching below the waist and / or reaching above the shoulders.
Occasionally lifting and / or moving objects up to 20 lbs.
Position Reports To
Outpatient Program Manager
Position Type
Full-Time, In-Person, Non-Exempt, Hourly
Pay Range
$23.00 - $29.00 / Hour
Benefits
100% Paid Medical Insurance Option
80% Paid Medical Insurance Option, with Wider Network of Doctors
40% Dependent Coverage on Medical Insurance Plan
80% Paid Dental Insurance
Vision Insurance
Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
Educational Assistance Tuition Reimbursement Program
401(k) 4% Employer Match
100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage
$23-29 hourly 48d ago
Patient Care Coordinator
Pacific Neuropsychiatric Specialists
Ambulatory care coordinator job in Huntington Beach, CA
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Are you doing what you love? We are!Pacific Neuropsychiatric Specialists is a leading mental health medical group that provides treatments for various mental health issues, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, schizophrenia, and dementia. Employees of Pacific Neuropsychiatric Specialists (“PNS”), are important members of a team effort. We hope that employees find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.
Key Responsibilities:
Welcome all patients with an inviting and positive attitude.
Check patients in and collect copays.
Check patients out and schedule follow-up appointments.
Ensure provider's schedules are full and if there are openings call patients on the waitlist.
Schedule and confirm appointments for existing patients.
Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is.
Answering and returning patient calls as well as responding to their voicemails in a timely manner.
Being a team player who is willing to help when and where it is needed.
Flexibility with locations if coverage is needed.
Ability to handle a high volume office.
Skills and Qualifications:
Previous experience or training/education working in a medical facility.
Must be friendly, outgoing, “people oriented”.
Excellent communications skills, both written and oral.
Telephone and computer skills.
Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
Intermediate math and computer skills.
Must be able to interact with all levels of staffing in a professional manner.
Education and Experience:
High School Diploma required. College or college-equivalent education is preferred.
Psychiatric practice experience recommended.
Medical Assistant Certification (Preferred).
BLS/CPR Certification (Required).
Compensation and Benefits:
PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off.
Hourly rate based on skill, experience and tenure of your profession.
Compensation: $22.00 - $24.00 per hour
We are Pacific Neuropsychiatric Specialists (PNS) and our experience enables us to offer effective outpatient, individualized, psychiatry care. Our psychiatry team provides psychiatric treatments for children, adolescents, adults, and seniors, from multiple offices located throughout Orange County, we do accept patients from the entire United States as well. Our psychiatrists treat a number of mental health disorders, including anxiety, stress, PTSD, bipolar, schizophrenia, dementia, depression, ADD ADHD, alcohol and chemical dependency, and more. Our Psychiatry practice was founded on the principles of treating patients with care, compassion, and understanding.
$22-24 hourly Auto-Apply 7d ago
Patient Care Coordinator
BMR Partners
Ambulatory care coordinator job in Orange, CA
The Patient CareCoordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient CareCoordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient carecoordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and carecoordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
$33k-50k yearly est. 60d+ ago
Home Care Coordinator (LVN/RN)
Seen Health
Ambulatory care coordinator job in Alhambra, CA
At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.
Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.
We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be
seen
.
About the Role Under the supervision of the Clinic RN, the Home CareCoordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities
Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines.
Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies.
Home Care Services:
Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider.
Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services.
Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan.
Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling.
Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record.
Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues.
Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities.
Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services.
Nursing Services in Home Setting:
Performs physical evaluation, including vital signs and blood glucose monitoring in the Home
Documents observations of participant's condition during every visit and in patient health record within required timeframes.
Reports changes in condition to Clinic RN Manager and Case Management RN.
Completes medication reconciliation and basic wound care as prescribed.
Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes.
Administers medication, screening tests, and immunizations as prescribed.
Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community.
Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes.
Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate.
Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively.
Performs other duties as assigned
Qualifications
Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience.
Minimum of one (1) year of documented experience working with a frail or elderly population.
LVN preferred, minimum of two (2) years of nursing experience
Location
Regular travel to different settings in the community, primarily potential and current participant homes.
In center at Seen Health in Alhambra, CA
Salary & Benefits
Salary: $75K - $80K / year depending on licensure.
Equity: included as part of founding team package.
Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Parental and Caregiver Leave
Lunch, as well as delicious snacks and coffee to keep you energized
Paid Time Off across holidays, vacation time, personal days, and sick days
401k Plan
Personal and professional development, including CME support and career growth opportunities
Subscriptions and training on using AI tools including ChatGPT
$75k-80k yearly Auto-Apply 60d+ ago
Patient Care Coordinator
Central City Community Health Center 3.8
Ambulatory care coordinator job in Monterey Park, CA
CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues.
ACCOUNTABLE TO: Office Manager
JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following:
* Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals.
* Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed.
* Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities.
* Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit.
* Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services.
* Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician.
* Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services.
* Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues.
* Coordinate requested training for their assigned Board & Care Administrators and their staff.
* Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider.
* Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services.
* Coordinate and provide an array of activities for their assigned Board & Care patients.
* Track and resolves all issues involving CCCHC that arise in their assigned Board &Care.
* Maintain ongoing communication with discharge planners, case managers, and carecoordinators at facilities to which patients are periodically admitted.
* Ensure all patients are tracked and data entered into systems for follow-up and reporting.
* Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.
* Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI)
* Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients.
* All other duties as assigned.
* Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
Special Knowledge, Skills, Abilities and Attributes:
* Demonstrated ability to exercise sound judgment.
* Ability to communicate clearly and concisely.
* Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative.
* Ability to work effectively with both employees and managers.
* Ability to convey a positive and professional image to patients and employees.
* Must have knowledge of medical terminology/abbreviations.
* Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices.
* Ability to use a computerized patient system (EMR)
* Must be able to make decisions and perform job duties with minimal supervision.
* Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.
Education and Experience Requirements
* High school diploma or GED required.
* Bilingual in English and Tagalog preferred.
* Medical Assistant Certification and prior experience preferred.
Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$38k-44k yearly est. 41d ago
Coordinator, Health Promotions
American Lung Association 4.5
Ambulatory care coordinator job in Los Angeles, CA
The American Lung Association has an excellent opportunity for a Coordinator, Health Promotions. Working as a member of the Health Promotions department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy.
We are looking for a candidate to Coordinate, implement and evaluate lung health programs throughout Los Angeles County and surrounding markets as well as implement the Comprehensive Tobacco Control Service in LA County Project. The Health Promotions Coordinator will work with community members to implement lasting changes that will improve lung health and health equity across assigned areas by conduct community needs assessment activities; recruiting and engaging coalition members; creating and delivering presentations; developing educational materials, and coordinating events to engage local communities in advancing smokefree multi-unit housing policy campaigns in Carson and Hawthorne. This is a 100% grant funded position.
Location: The position is located at the American Lung Association's Los Angeles, California office and will be a hybrid of in-person and virtual work.
Responsibilities:
Assist supervisor in implementing and evaluating a public health education program that will focus on lung health awareness and smoke free environments.
Work in coordination with project team to develop, implement and evaluate community engagement and health education programs focused on smokefree environments and lung health.
Build support for project efforts within the community by conducting community outreach, hosting trainings, engaging community members in coalitions, and providing educational opportunities that expand smokefree spaces.
Effectively utilize timelines and work plans to ensure completion of project deliverables.
Build, maintain and cultivate relationships with funders, facilitators, and community partners to advance program goals and encourage program delivery, sustainability, and growth across the Los Angeles County region including American Lung Association programs including Freedom From Smoking, Better Breathers Clubs, Asthma Basics, LUNG FORCE Expo, etc. within assigned territory.
Explore opportunities to connect and enhance collaborations throughout the Lung Association
Contribute to all progress reports and monthly reporting of grant activities.
Research and implement best practices for smokefree environments and initiatives within priority populations.
Collaborate with supervisor in growing American Lung Association programs within assigned territory.
Provide support for Southern California program and development events, such as lung cancer workshop, LUNG FORCE Walk, and other related activities.
Actively participate in coalitions identified in the Comprehensive Tobacco Control Service in LA County Project Scope of Work.
Participate on national American Lung Association program workgroups and committees as requested.
Provide support for annual report, awards, grants and other activities assigned.
Participate in and support community related programs.
Qualifications:
Bachelor's Degree in public health or related field preferred.
Some experience in public health, public policy, or related field.
Spanish speaker preferred.
Experience in coalition building and community health development.
Excellent communication skills (written and oral).
Excellent customer service skills; ability to clearly articulate the mission and vision of the ALA.
Strong project management skills to research and execute specific program deliverables.
Strategic in developing/maintaining relationships with medical professionals, public health community, and members of the public.
Computer literate; knowledge using Microsoft programs helpful.
Ability to lift approximately 25 lbs.
Must have a valid Driver's license and your own reliable transportation with the ability to travel within assigned area 20% of the time for meetings and conferences, as well as the flexibility to work irregular hours, including evenings and weekends with some overnights required.
Required to travel statewide for providing technical assistance, meetings and conferences as required by assigned grants.
Must be proficient in Microsoft Office.
Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form, including vaping.
Compensation: Exact compensation may vary based on skills, experience, and location. The target hiring range for this position is between $46,800 and $52,000 per annum.
Benefits : The Lung Association offers a comprehensive benefits package including:
Paid Leave - 10 vacation days in the first year (15 days thereafter), 2 personal days and 15 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Parental Leave for eligible employees.
Insurance - Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans for critical illness, accident, hospital indemnity, short-term disability and supplemental life/AD&D insurance. Employees will be enrolled in company-paid life/AD&D and long-term disability Insurance coverage.
Retirement Plan - Eligible employees can participate in our 401(k) Defined Contribution Retirement Plan, which offers matching employer contributions (up to 4%) and year-end discretionary non-elective contributions.
Equal Employment Opportunity
The American Lung Association is committed to employ, in its best judgment, the most suitable candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. We are an equal opportunity employer: women, minorities, veterans and persons with disabilities are encouraged to apply.
Policy Statement
It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. The American Lung Association will take affirmative action to employ, advance in employment and otherwise treat all individuals in the foregoing categories without discrimination in all employment practices. This policy applies in all Human Resources actions including recruitment, selection, evaluation, promotion, compensation, and training.
How much does an ambulatory care coordinator earn in South Whittier, CA?
The average ambulatory care coordinator in South Whittier, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in South Whittier, CA
$48,000
What are the biggest employers of Ambulatory Care Coordinators in South Whittier, CA?
The biggest employers of Ambulatory Care Coordinators in South Whittier, CA are: