Ambulatory care coordinator jobs in Springfield, IL

Full-Time | In-Office | Shiloh, IL | Salary+Bonus Live.Laugh.Illinois. Real Estate Group is a high-energy, relationship-focused, boutique real estate brokerage that believes people should feel cared for - from the moment they call or walk through the door. We're known for excellence, kindness, and a client-first culture. We're growing with intention and looking for our in-house marketing force and event planner: a creative strategist and executor who customizes, elevates, and delivers polished content across social media platforms, e-newsletters, and print marketing - both for individual agents and the brokerage as a whole - and plans and executes several client and agent appreciation events each year. At the same time, being the steady heartbeat of our day to day operations-bringing organization where it's needed, warmth where it matters, and momentum that keeps everything moving forward. Requirements Expert level proficiency with Canva Experience working with Meta, Microsoft Office, MailChimp, and CRM platforms Upbeat, positive, growth minded attitude and love for people Illinois Real Estate Broker license (required) Core Responsibilities Marketing Execution for all agents and brokerage Social media scheduling/posting Customizing (using branded Canva templates) and sending postcard mailers, bi-weekly e-newsletter Creation of listing marketing materials, pop bys (small gifts), and any additional marketing requests Client & Agent Appreciation: Planning, coordination, and execution of 2-3 client appreciation events and 2-3 agent appreciation events annually (from budget to brainstorming ideas, booking venue & vendors, decorations, food/drinks, set up, tear down, etc) Celebrating closings, birthdays, anniversaries, and life milestones for clients and agents Agent & Office Support: Support agents with Canva and other office-related tasks Assist agents with basic marketing needs and CRM tasks Front office presence: greet guests and answer phones, routing calls as necessary Manage office flow, organization, supplies, gift stock, and office equipment Maintain a positive, professional, organized environment where agents and clients alike feel loved and cared for Key Attributes Warm, enthusiastic, people-first presence Instinct to make everything they touch look better-clearer, warmer, and aligned with our brand Understands how visual presentation drives perception and consistently seeks to improve the look, feel, and effectiveness of marketing materials Self starter with keen ability to multitask and adapt to shifting priorities Excellent time management skills and high attention to detail Love for celebrating people and milestones Creative problem solver Confident decision-maker while respecting leadership direction Schedule & Compensation Monday-Friday, in-office Occasional evenings/weekends for events (flexibility provided) Pay based on experience, with future potential to supervise a part-time assistant Paid holidays and vacation time Base Salary + Bonus Opportunity

We are seeking a detail-oriented and reliable individual to support our watch repair and shipping operations. This role focuses on processing repairs, assisting with parts and special orders, and ensuring shipments are handled accurately and on time. The ideal candidate will be organized, proactive, and comfortable working with multiple brands and systems. Responsibilities Order & Parts Support Assist sales associates with inquiries related to parts, straps, links, and availability. Place special and part orders across multiple brands (Rolex/Tudor, Patek, Breitling, Tag Heuer, Cartier, etc.). Research parts, pricing, and strap lengths using brand portals. Receive incoming parts (straps, buckles, links, gaskets, bracelets) and help process them for SKU assignment. Prepare and organize invoices and paperwork for processing. Repair Processing & Shipping Receive and log watch repairs across 30+ luxury brands. Prepare watches for shipment, ensuring correct tagging, packaging, and documentation. Process shipments using Zing or coordinate pickups with Malca when needed. Follow specific brand requirements (e.g., Rolex WSC access, Patek Salesforce processing). Monitor and restock shipping supplies to ensure packaging accuracy and safety. Client & Store Communication Assist with sending repair estimates to clients via email, phone, or podium for approval. Update repair/job tickets in Crystal once client approvals are received. Communicate with sales associates regarding repair statuses, order updates, and estimated timelines. Support client services with strap orders and watch intake questions. Help with transfers of jobs and parts between stores. Tracking & Documentation Enter service costs into Crystal and maintain accurate records in Google Sheets. Process paperwork when watches return from service and prepare them for client pickup or store transfer. Assist with logging invoices and maintaining organized records for parts and repairs. Qualifications Prior experience in shipping, logistics, or retail operations preferred. Strong attention to detail and accuracy. Ability to multitask in a fast-paced environment. Comfortable using tracking systems, spreadsheets, and brand portals (training provided). Excellent communication and organizational skills.

FTZ Administration & Duty Drawback Support Coordinator The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions. Key Responsibilities Duty Drawback Operations The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program: Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading. Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE. Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review. Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager. Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion. Foreign Trade Zone (FTZ) Administration The coordinator provides daily administrative support and coordination for all FTZ activities: Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone. Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies. Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager's final review and submission. Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps. Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager's Annual Report and external audits. Compliance Support & Ad-Hoc Import Data The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions: HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review. Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs. Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly. Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations. Required Skills & Qualifications Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role. Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR). Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel. Education: Bachelor's degree in business, Supply Chain, International Trade, or a related field (preferred). Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. ***NOTE: This is a hybrid remote role with occasional local travel (up to 10%) for home visits and team meetings. Preference will be given to individuals who (1) **reside in the following Illinois Counties: Perry, Jackson, Union, Alexander, Pulaski, Johnson, Williamson, Franklin, Jefferson, Wayne, Hamilton, Saline, Pope, Hardin, Gallatin, White, Edwards, Wabash;** (2) have worked in the child welfare or foster care or post adoption family space, (3) who have a combination of experience in service coordination, case management, community advocacy, behavioral health while using varius office software such as outlook, excel, electronic medical record platforms proficiently.*** Additional Details: - Line of Business: Illinois Health Plan - Department: MED-Medical Management (Case Management) - Caseload: Youth Care/Foster Care (ages 0-21) - Schedule: Monday through Friday, 8am-5pm central **Position Purpose:** Works with senior care management team to support care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Serves as a liaison alongside care managers and providers to ensure proper coordination of care for members and interacts with members by performing member outreach telephonically or through home-visits. + Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate + Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed + Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plans + Develops in-depth knowledge of care management services including responding to some complex or escalated issues + Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care + Performs service assessments/screening for members with some complex needs and documents the member's care needs. + Documents and maintains member records in accordance with state and regulatory requirements and distribution to providers as needed + Works with care management team with triaging, adjusting, and escalating complex requests to management + Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards + Ability to identify needs and make referrals to Care Manager, community cased organizations, and Disease Manager + Provide education on benefits and resources available + May assist with training and development needs + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Requires a High School diploma or GED. Requires 2 - 4 years of related experience **License/Certification:** + For Illinois Youth Care plan only: Bachelor's degree in nursing, social sciences, social work, or related field; One (1) year of supervised clinical experience in a human-services field. Must reside in IL Pay Range: $20.00 - $34.03 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Job DescriptionSalary: 47k-50k annually Under the direct supervision of the Youth Programs Supervisor, The Youth Shelter Coordinator is responsible for the day-to-day operations of the Porch Light Project youth emergency shelter. The coordinator will facilitate daily supervision, follow up, and monitor client care while maintaining required licensing criteria as set forth by the department of children and family services licensing representative in connection with Midwest Youth Services best practice, policy, and procedures. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge and skills in the field of childcare, at risk youth, and trauma informed status necessary. Ability to communicate effectively with participants in order to support, encourage, lead, and motivate positive behavior. Ability to work independently, communicate with program supervisor and collaborative partners, and maintain policy and procedure expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Represent the agency in a positive and professional manner at all times. Promote a welcoming and trauma informed space to youth in shelter, donors, staff, and community visits. Conduct initial intakes, inventory, and gather new information on youth being placed in shelter per established policy and procedures. Maintain a clean and safe shelter environment, ensuring adherence to security protocols, managing daily routines, meal plans, shelter supplies, and coordinating with staff accordingly. Generate monthly schedules for staffing of the shelter based on part time availability, activities, and monthly needs. Participate in de-escalating conflicts and crisis resolution of youth in shelter, provide immediate support to sheltered youth and shelter staff. Maintain daily documentation of client records and tracking services rendered. Ensure shifts/program staff are adhering to expectations of the shelter operations within a trauma informed lens. Distribute food, clothing, hygiene, and essential supplies to youth as needed while maintaining appropriate documentation and inventory processes. Facilitate recreational activities for youth on a monthly calendar basis in line with trauma informed protocols, safety and security of youth participants, and in line with budget allowable. Facilitate monthly meal plans for youth in shelter, log and label received meals, and plan for donation or disposal of expired food materials. Building relationships with local agencies and organizations to identify additional resources and support for sheltered youth. Facilitate and coordinate daytime transportation to school and appointments for youth currently housed in shelter. When more than one youth are housed at a time the coordinator will facilitate a plan to address all youth needs with the youth programs supervisor for dissemination to full time program staff. Maintain regular supervisions, debrief, and establish effective written and verbal communications with the Youth Programs Supervisor. Facilitate annual licensing renewals and ensure a smooth evaluation process for the DCFS licensing representative.

At Mosaic Life Care, we believe there is a better path to healing that humanizes the practice of health care and inspires hope in the people who need it most. You are invited to be part of an amazing diverse team that allows more work-life balance, access to the latest tools and resources, salary and generous benefits, professional security, and the ability to manage and coordinate patient care in the most efficient way possible. Mosaic Health System in Maryville, MO is seeking a full-time Psychiatrist to join the Behavioral Health program. This is a great opportunity for candidates interested in providing high quality care to patients in a rural setting. This position offers the security of joining an established health system with the lifestyle of practicing medicine in a comfortable and close-knit community. New grads, J1 Visa and H1B Visa candidate may apply . Would prefer onsite psychiatrist. Candidates must be board certified/board eligible through the American Board of Professional Psychology and eligible for a Missouri license. Maryville, MO is a haven for sports enthusiasts and nature lovers. Northwest Missouri State University located in Maryville was the first Division II mens basketball program to produce three consecutive national championships, as well as numerous other sport division championships. It is also home to Mozingo Lake Recreation Park, for all your outdoor recreation needs including an award winning 18-hole golf course, fully furnished rustic cabins, RV and camping sites, public beach area and hiking trails. The lake provides premier boating, skiing, and nationally recognized fishing. Practice Details: Cooperative, energetic, flexible, and friendly atmosphere Adult and pediatric patient population 100% Outpatient Onsite position Energetic and collegial group of 3 psychiatrists and many allied health clinicians Comprehensive medical facility with IP/OP/ER and multiple specialties including a 15-bed inpatient behavioral health unit Mosaic Life Care offers: Highly competitive base salary plus bonus opportunity Starting bonus Student loan assistance Malpractice insurance Family medical and dental insurance Life and disability insurance Six weeks' time off Professional dues and CME reimbursement 401(k) plan Relocation assistance And many more benefits! Contact Information Brooklyn Cornett ************************** RequiredPreferredJob Industries Other

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. Position Title: HFW Care Coordinator Location: Joliet, IL Hourly Rate: $21- $21.64 SUMMARY Under the direct supervision of the CCS Supervisor , the HFW Care Coordinator serves as a liaison between patients, families, and the healthcare system to ensure the coordination of primary care and behavioral health services. This role supports patients through high-fidelity wraparound services, ensuring access to care, consistency in treatment, and connection to community resources. The HFW Care Coordinator provides exceptional customer service, ensures a safe and efficient environment of care, and demonstrates the ability to manage multiple priorities while maintaining accuracy, professionalism, and compassion in all interactions. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain patient confidentiality and adhere to ethical and professional standards at all times. Deliver outstanding customer service in accordance with the AIDET model, exceeding expectations to ensure the best possible outcomes. Manage a high-fidelity wraparound caseload, ensuring behavioral health needs are consistently addressed and coordinated. Schedule and track medical, dental, and behavioral health appointments for patients. Conduct required in-person and telephonic contacts with patients and families, including monthly family team meetings. Develop individualized care plans in collaboration with patients, families, and interdisciplinary care teams. Maintain accurate and timely data entry across various databases and electronic portals. Serve as a liaison between behavioral health and primary care teams by attending case consultations, care team meetings, and clinical huddles. Apply knowledge of medical and mental health conditions to support patient care planning and intervention. Complete evidence-based assessments, including tools such as SBIRT, PHQ-2/PHQ-9, GAD-7, and Vanderbilt. Provide case management and advocacy, connecting patients to internal and external mental health, substance use, and community support services. Collaborate with health plans, hospitals, specialists, and providers to ensure comprehensive, coordinated care. Attend required trainings and meetings, and complete all Core Curriculum courses related to this position. Perform all other duties as assigned. KEY COMPETENCIES Dependable and reliable, with a strong commitment to quality and service. Demonstrates initiative and problem-solving skills. Effective multitasking and time management abilities. Makes data-driven decisions and exercises sound judgment. Works both independently and collaboratively within a team. Strong verbal, written, and organizational skills. Maintains attention to detail and program compliance while meeting deadlines. QUALIFICATIONS Education and/or Experience Master's degree in Human Services Behavioral health experience required. Strong proficiency in Microsoft Office and database management required; must be adept at data entry and recordkeeping. Other Qualifications Current driver's license and auto insurance required. Ability to work flexible hours, including evenings, weekends, and scheduled holidays as needed. BENEFITS Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Our mission is to create authentic belonging experiences for those who own much-loved homes, and those longing for that feeling. Belong is changing what it means to rent a home by putting people first. It's where hospitality meets consumer real estate-and it's about to redefine an entire industry. We're backed by Andreessen Horowitz (a16z), GGV Capital, and Battery Ventures, just to name a few of our all-star investors. Do you love connecting with people and have an eye for beautiful homes? We're looking for a friendly and detail-oriented Home Coordinator to join our team at Belong! In this role, you'll welcome potential residents, showcase our homes with care, and ensure move-ins are effortless, you'll play a key role in making each experience feel special. Responsibilities:90% of this job is to conduct home tours: Show our outstanding homes available for rent to potential residents, highlighting the unique features, amenities, and benefits of each property.The remaining 10% is completing other tasks related to the home: complete quality assurance checks, pre move-in tasks (key copying, setting up lockbox access at homes, etc.) and light inspections. Requirements:Excellent communication to connect and build relationships.Adaptability and a willingness to learn.Reliable transportation with a valid driver's license.Smartphone with data/text plan for communication and task management.Local area knowledge is a plus!No prior experience necessary: While previous experience in a similar role or in customer service is advantageous, we welcome individuals with a drive to succeed and a willingness to learn. Why Belong? Flexible hours: Enjoy the freedom to create your own schedule, accommodating your personal needs and commitments.Competitive pay structure: Receive excellent compensation, with payment structured as pay per task. Rates starting at $30 per task.Growth opportunities: Gain valuable experience in the real estate industry and develop your skills as part of a dynamic and supportive team. Join us in providing exceptional experiences to our potential residents and homeowners. Apply now to embark on an exciting journey as a Home Coordinator with us!-Belong Home Coordinators are 1099 independent contractors with compensation set as pay per task that is completed.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Richland Community College is seeking a qualified individual to become the Transition Coordinator for its Pre-Apprenticeship program through its Workforce Development Division. The coordinator would be expected to have the ability to relate with the diverse populations that they will be serving. The coordinator will assist pre-apprentices with the transition from the pre-apprenticeship training program to a Department of Labor registered apprenticeship program. The coordinator will also provide classroom instruction in a variety of areas with in their expertise and qualifications. This position will encompass a variety of duties, all of which help serve, develop and achieve success for the program and its participants. This is a grant-funded position. Required Qualifications * Associates degree in a related field * 2 years experience working in the Trades industry * Valid Driver's License and reliable transportation * Minimum of 1-year administrative experience Preferred Qualifications * Credentials and certifications in various construction fields and/or OSHA fields. * Possess a Journeyman Card through a nationally recognized labor union Physical Demands EXPECTED HOURS OF WORK This is a 40 hour per week position with normal hours of 8:00am-5:00pm with occasional weekend and irregular hours. Summer hours may vary. This position may be eligible for the flexible work arrangement schedule once the 120-day probationary period is successfully completed. Physical/Mental Demands and Work Environment * Ability to lift up to 10 pounds. * Must be able to travel locally as needed for training, conferences and/or recruitment. TRAVEL Frequent travel to high schools, recruitment events, local events and/or meetings will be required. Participation at state or local meetings and/or conferences may require overnight travel. Salary E-9 minimum $44,481.72

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryThis Case Management Coordinator position is with Aetna's Long-Term Services and Supports (LTSS) team and is a field-based position out of the Sangamon/Macon County, and Surrounding Areas. The requirements is for candidates to travel 50-75% of the time to meet with members face to face. As a Case Management Coordinator you will facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. Travel: 50-75% travel required . Evaluation of Members: -Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. - Coordinates and implements assigned care plan activities and monitors care plan progress. Enhancement of Medical Appropriateness and Quality of Care: - Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. - Identifies and escalates quality of care issues through established channels. -Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. - Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgeably participate with their provider in healthcare decision-making. Monitoring, Evaluation and Documentation of Care: - Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Required Qualifications- Minimum 2 years of experience in behavioral health, social services or human services field. - Minimum 2 years of case Management experience. - Must reside in Sangamon/Macon County or Surrounding Areas- Must possess reliable transportation and be willing and able to travel up to 50-75% of the time to meet members face to face in Sangamon and Macon County, and surrounding areas. Mileage is reimbursed per our company expense reimbursement policy- Active Drivers License, preferably out of ILPreferred Qualifications- Case management and discharge planning experience- Managed Care experience- Microsoft Office experience Education- Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services required (psychology, social work, marriage and family therapy, counseling) Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21. 10 - $44. 99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Title Description: Value Based Care Coordinator FLSA Status: Exempt Summary: The Value Based Care Coordinator plays a critical role in improving patient outcomes and supporting the organization's value-based care and payment metrics. This position is responsible for managing hospital admission, discharge, and transfer processes and ensuring seamless coordination of care for patients transitioning from hospital to home or other care settings. The role involves assisting with various projects, initiatives, and outreach to support achieving performance in accordance with value-based contracts. Essential Duties and Responsibilities: Oversee the admission, discharge, and transfer processes to facilitate smooth transitions for patients. obtain patient records/summaries and ensure timely follow-up appointments with PCPs are scheduled Collaborate with hospital care managers and outreach to patients while hospitalized Collaborate with healthcare teams to ensure follow up and continuity of care during transitions from inpatient to outpatient care Act as a liaison between patients, families, healthcare providers, and community resources. Coordinate patient entry into T360H health centers. Monitor high-cost, high-utilizer patient lists to engage and encourage appointments with care team members. Engage non-established patients, schedule appointments, and assist with PCP changes. Review insurance-supplied patient and reattribution lists for accuracy. Monitor attribution lists from managed care organizations for proper coordination of care. Participate in quality improvement and empanelment initiatives. Conduct outreach and education to targeted patient populations to help close care gaps Other duties as assigned Qualifications: Required Education and/or Experience: High school diploma or equivalent required, Associate's or Bachelor's degree preferred; education in Medical Assisting or another healthcare-related field preferred. Previous experience in hospital care coordination, case management, or related healthcare roles. Working knowledge of EMR systems preferred. Microsoft office experience (including Excel) preferred Language Skills: Bilingual in Spanish preferred Competencies: Strong understanding of healthcare systems and patient care transitions. Excellent communication and interpersonal skills, with the ability to work collaboratively. Ability to clearly document work in written format. Physical Demands and Work Environment: Primarily office-based with some requirements for on-site hospital and health center visits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary and Benefits: The annual salary range for this position is $45,000 and $55,000 annually based on experience and qualifications. Tapestry 360 Health offers a comprehensive benefits package, including health insurance, dental insurance, retirement savings plans, paid time off, and continuing education. This position may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program. Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time. Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention. How to Apply: Interested candidates are encouraged to visit the Tapestry 360 Health website to explore career opportunities and submit an application. Please apply online at ********************************** Tapestry 360 Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential duties and responsibilities either unaided or with the assistance of a reasonable accommodation to be determined by Tapestry 360 Health on a case-by-case basis. Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

The Patient Care Coordinator is accountable for care coordination from admission to discharge for a group of patients on an assigned nursing unit. For each assigned patient, the PCC functions in concert with the interdisciplinary care team and physician to ensure the development and implementation of a disease specific plan of care, daily (or more frequent) review and revision of the plan of care based on patient progress, and ongoing communication with the patient and family regarding expected outcomes of care. The PCC is accountable for identifying and removing barriers that will prevent and/or delay a patient from reaching his/her outcome goals in a timely manner and for the development and execution of an appropriate discharge plan to address the patient's post-acute care needs. The PCC supports the collection and analysis of data related to patient outcomes and the effective use and access to resources to support patient outcomes. In partnership with the Unit Nurse Manager, the PCC shares ongoing responsibility for the outcomes of care for patients throughout their stay on a designated unit. Qualifications Education: Associate degree in Nursing required. Bachelor's and Master's degree in Nursing preferred. Licensure/Certification/Registry: Current RN licensure in the State of Illinois required. Experience: Minimum of 2 years of recent acute care nursing experience required. Other Knowledge/Skills/Abilities: Understanding of healthcare reimbursement mechanisms preferred. Strong oral and written communication skills. Understanding of principles of performance improvement, team collaboration, and conflict resolution. Understanding for the principles of care coordination, care transitions, discharge planning, and utilization review. Evidence of continuing professional development. Customer service skills are necessary. Responsibilities Care Coordination: Leads efforts with the interdisciplinary care team to develop, implement, and evaluate an individualized plan of care to achieve optimal patient outcomes for each assigned patient. Ensures that patient safety risks are assessed and prevention measure are implemented and communicated to all members of the interdisciplinary care team. Routinely reviews the plan of care with the patient and family to assist them in understanding goals of care and movement toward these goals. Assures timely communication of patient's response to care, clinical data, and diagnostic test results to appropriate physicians, care team members, and patient/ family. Ensure patient education needs are being met on a regular basis. Makes referrals to other disciplines as necessary to meet patient care needs (social work, therapy, etc.) Conducts daily huddles with care team to ensure plan of care is being implemented and progress toward established goals is being achieved. Provides timely communication of changes in the plan of care to all care team members and patient/ family. Leads patient/ family care conferences on appropriate patients based on LOS and complexity of care. Collaborates with physicians and Utilization Management staff to ensure resource utilization remain within covered benefits. Monitors each patient's treatment plan for testing/treatment not related to current hospitalization and interfaces with physician to identify alternatives to address needs. Discharge Planning: Writes, plan for post discharge services and collaborates with Discharge planner to ensure services are scheduled with appropriate entities, which could include: home health, home infusion, hospice care, durable medical equipment, medical supplies, and outpatient services. Validates appropriate discharge education is provided to patient/ family / caregiver. Interacts with patient/ family/ caregiver to ensure discharge plan meets patient needs Collaborates with Discharge planner to updates patient/ family and interdisciplinary care team of changes in the discharge plan. Quality Management: Ensures care provided to assigned patients is consistent with national quality guidelines and appropriately documented in the patient's medical record. Identifies problems and opportunities for improvement in clinical outcomes, patient safety, and or resource utilization. Leads effort to resolve ongoing patient and or systems problems. Participates in unit goal setting, program development, clinical and system process improvement, and achievement of desired unit outcomes. Implements strategies to reduce resource utilization and length of stay for assigned patients. Assists with collection, analysis, and reporting of clinical outcome and resource utilization data. Leadership: Participates in local and national professional nursing organizations. Identifies areas for professional growth and demonstrates ongoing activities necessary to meeting professional goals and changing needs of organization. Promotes implementation of evidence based nursing practice. Participates in nursing scholarship and research activities. Partners with Unit Nurse Manager to ensure unit clinical outcomes goals are achieved. Performs other related work as required or requested. Not ready to apply? Connect with us for general consideration.

Cook County Sheriff Job Title: Re-Entry Care Coordinator Salary Grade: 14 Department: Department of Corrections Programs Bargaining Unit: Not Applicable Civilian (non-sworn) / non-merit ranked / internal & external candidates FLSA Status: Non-Exempt Probation Period: 12 months Designation - SEAM EE: Not Applicable Characteristics of the Position General Overview The Re-Entry Care Coordinator will serve as a case manager for Cook County Sheriff's Office (CCSO) treatment and reentry initiatives. They would work directly with individuals in custody (IIC), community corrections participants, families, and community partners, within CCDOC, courts, and the community. They would work with community agencies to coordinate service delivery for reentry initiatives. They would coordinate participant care plans and referrals for those returning to the community from the Cook County Department of Corrections (CCDOC), court discharges, or those residing in the community under CCSO supervision. Linkage services for this role have a focus on housing, but may also include medical, mental health, crisis, substance use, employment, gang detachment, social security, Medicare/Medicaid, and/or criminal desistence, among other possible needs. Key Responsibilities and Duties Complete clinical assessments using evidenced-based guidelines. Complete needs assessments of participants to determine information relevant to housing placement in the community. Provide individualized, participant-centered, written care plans and community linkage referrals to participants. Support participants in the implementation of their care plan, assisting with any barriers to service delivery. Provide accurate information and documentation to referral agencies. Advocate for participants and their families as they navigate community-based reentry and treatment services.Work effectively with Electronic Monitoring to advocate for program participants and find appropriate housing placement, if needed. Work effectively with CCDOC security staff and administration, if needed. Coordinate with all Cook County Government partners and community-based service providers to ensure treatment and services to participants are delivered as needed. Work effectively as a team member and independently. Manage a large caseload of participants. Maintain participant files and documentation. Maintain data and referral information for reports and research purposes. Knowledge, Skills, and Abilities Working knowledge of the justice system and the specific needs of the justice-involved populations. Knowledge of mental health, substance abuse, and co-occurring assessment, treatment, and referral admission criteria. The ability to work with incarcerated and community corrections participants in their perspective environments. Possess a nonjudgmental approach to working with the forensic population and their families. Possess critical thinking skills and the ability to develop appropriate discharge plans and/or course of action. Understanding of evidence-based practices and the ability to incorporate these practices in service delivery. Attention to detail and diligent maintenance of documentation and record keeping. Ability to communicate effectively (orally and written) with participants, families, partner agencies, and CCSO staff in a professional and compassionate manner. Ability to work effectively on a multidisciplinary team and individually. Maintain competencies, as related to the forensic population, cultural diversity, clinical practices, communication skills, personal development, and ethics. Respect for cultural diversity; and the ability to work respectfully with persons of different genders, ages, races/ethnicities, sexual orientations, sexual identities, disabilities, and SES. Respect for specific workplace cultural diversity concerns and appropriate conduct. Minimum Qualifications Possession of a bachelor's degree in the social services, psychology, criminal justice, counseling, social work, or behavioral health related fields. Ability to work within CCDOC with the incarcerated population and in the community with community corrections clients. Proficiency in Microsoft Office Suite. Able to physically perform duties which may include walking long distances throughout the CCDOC compound. Ability to work any shift and schedule, including, evenings, weekends, and holidays. Preferred Qualifications Possession of a master's degree in social work, counseling, psychology, criminal justice, or behavioral health from an accredited university. Working towards licensure/certification in social work, counseling, or another behavioral health specialization. Possession or pursuit of a CADC (certified alcohol and drug counselor) credential. Two (2) years of experience working within corrections or with the justice-involved population. Minimum of four (4) years of prior experience working within behavioral health services and/or social services. Possession of bilingual language skills. Previous internship at the Cook County Sheriff's Office. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Article EE, Civilian Selection Process, of the Sheriff's Employment Action Manual (SEAM), applies to this employment process and can be found at the following link: ************************************************************************************************************************** Please note that there are no remote job opportunities, all positions are located onsite. All Cook County Sheriff's Office employees must apply on the internal employment page to be considered; the application may be accessed via the SheriffNet site on the Human Resource page. * Note: All Internal Applicants are subject to Cook County Promotional salary rules if selected. I Certify that no Political Reasons or Factors were considered in any decision I made or action I took related to this Employment Action. Further, I do not know of or have any reason to believe that anyone else considered or took action based on Political Reasons or Factors with respect to this Employment Action. EEO Statement The Cook County Sheriff's Office is an equal opportunity employer and prohibits all unlawful discrimination in its hiring and promotional process. The Cook County Sheriff's Office employment decisions will not be based on race, color, ancestry, religion, national origin, age, gender identity, sexual orientation, family or parental status, disability, genetic information, or any other basis prohibited by applicable law. Benefits Health Insurance Program - Health insurance coverage includes medical, dental and vision care and is available for an employee and his/her eligible dependents. Holidays - Thirteen (13) Holidays are granted in each Fiscal Year. Employees who are active at the beginning of the fiscal year (December 1st) also qualify for a floating holiday. Sick Leave - Granted sick leave is earned and accrued at the rate of one (1) day for each month of service and may be accumulated up to one hundred and seventy-five (175) working days. Vacation Leave - Granted Vacation leave is earned and accrued, with employees having the opportunity to accrue fifteen (15) days within the Fiscal Year; Vacation leave accruals increase based on an employee's anniversary date of employment. Life Insurance - Basic term life insurance, equal to one (1) time the employee's annual salary, is offered to every employee at no cost and the employee may elect to purchase supplemental coverage. Pension Plan - Employees contribute into the Cook County Pension Fund and earn a prescribed percentage for each year of service; employees may be eligible for an annual annuity after ten (10) years of service and upon reaching a certain age based on when the employee started employment. Deferred Compensation Program - Employees may elect to enroll in a deferred compensation plan, a tax deferred plan which may be used as a supplemental retirement option. The 2025 Cook County Employee Benefits Overview can be viewed at:****************************************************************************************** Benefits Overview (EBO)_County.pdf Drug and Alcohol-Free Workplace It is the policy of the Cook County Sheriff's Office to provide a drug- and alcohol-free workplace for all members. It is imperative that all Sheriff's Office members are capable of devoting constant and uninterrupted attention to the performance of all assigned duties without risk to safety and security for themselves, other members, or the public. To ensure the goals of this policy are met, all Sheriff's Office members shall be subject to drug and alcohol testing, whether mandatory, random, or based on reasonable suspicion. * Must be legally authorized to work in the United States. * This position requires successful completion of post-offer tests, which may include a background check, drug screen and/or medical examination. Falsification of any information in the application process will result in disqualification and ineligible for appointment to, or employment in, a position in the County service for a period of five years. For current Cook County Sheriff's employees, such falsification may result in discipline, up to and including termination, and ineligible for appointment to or employment in a position in the County service for a period of five years. See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N. Pre-Interview License and Certification Verification; Supplemental Policy No. 2014-2.13 Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (8) (18). Sheriff's Employment Action Manual (SEAM) The Cook County Sheriff's Office hiring process is governed by the Sheriff's Employment Action Manual (SEAM) which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. Cook County Sheriff's officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County Sheriff's Director of Compliance. If the Cook County Sheriff's Director of Compliance sustains allegations of Political Reasons or Factors being considered, the Cook County Sheriff's Office will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable." The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the Cook County Sheriff's Office hiring decision.

To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Job Description To apply via text, text 9617 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed. At Addus we offer our team the best: Medical, Dental and Vision Benefits Continued Education Monthly Bonus in addition to the hourly rate PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of caregiving/ personal care and 1 year of office experience. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Coordinates and processes patient referrals to completion with precision, detail and accuracy. **_Definition of completion:_** + Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. + Orders have been approved (when needed). + Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. + Enters all Inpatient and Outpatient elective procedures in HITS tool. + Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. + Participates in Super Huddle and provides updates on high priority patients referrals. + Addresses referral based phone calls for Primary Care Physicians panel. + Completes and addresses phone messages within 24 hours of call. + Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) + Retrieves consultation notes from the consult tracking tool. + Follows up on all Home Health and DME orders to ensure patient receives services ordered. + Provide extraordinary customer service to all internal and external customers (including patients and other + ChenMed Medical team members) at all times. Utilization of patient messaging tools. + Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties + Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems + Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner + Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software + Ability and willingness to travel locally within the market up to 10% of the time + Spoken and written fluency in English; Bilingual a plus **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The Health Home Care Coordinator is responsible for gathering and processing information for the Health Home program from individuals, providing information and referrals for services, maintaining and monitoring program data, and reporting program-related data. Ensures program outcomes and objectives are being met, and ensures services provided meet organizational guidelines, funder requirements and accreditation standards. This position fulfills the Health Home Facilitator role per DMH Health Home guidelines. Essential Functions: Gathers, researches and processes Health Home program information from individuals for program enrollments, transfers and discharges. Responsible for ensuring all required information is obtained, verified and entered within established timeframes. Ensures all state requirements and internal standards are met before submitting information to DMH. Accesses multiple hospital data portals and reports to monitor program individuals' admissions and discharges. Obtains information, creates reports and communicates hospitalization information to nursing staff daily. Extracts metabolic screening values from electronic records and enters that information into DMH and internal systems. Monitors upcoming due dates for screens and communicates that information to nursing staff. Answers questions regarding the Health Home Program services. Evaluates individual's eligibility for community services and refers them to services as needed. Provides individuals with population-based healthcare materials based on individual need. Maintains multiple tracking systems in order to provide data to Health Home staff to better support individual needs and meet program goals. Maintains data in multiple systems and ensures that the data are accurate and up to date. Runs reports as scheduled and as requested. Manages census with breakdown of DM and slot availability. Researches and obtains outreach individual data for re-engagement of services. Identifies and researches high utilizers of emergency care for reporting purposes. Cross trains on all Health Home Care Coordinator tasks and maintains updated workflows for assigned tasks. Qualifications: Must have high school diploma or equivalent. Bachelor's degree in human services or related field preferred. One year of experience working with individuals with disabilities, or working in a healthcare setting preferred. Must have experience using Microsoft Office suite, and intermediate-level skill with Excel. Previous experience working with Electronic Health Record systems or other data systems preferred. Keywords: Medical Billing, Medical Records, Project Management, Data Entry, Excel, Customer Service