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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Ambulatory care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient CareCoordinator (PCC) living within 20 minutes of the office for a daily patient carecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient CareCoordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 1d ago
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RN Field Clinical Care Coordinator - Worcester, Auburn, Oxford, MA andsurrounding areas
Unitedhealth Group 4.6
Ambulatory care coordinator job in Worcester, MA
$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The RN Field Clinical CareCoordinator, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
If you reside within Worcester, Auburn, Oxford, MA and surrounding areas, you will have the flexibility to telecommute* as you take on some tough challenges.
This is a Field-based role. Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Primary Responsibilities:
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Communicate with all stakeholders the required health-related information to ensure quality coordinatedcare and services are provided expeditiously to all members
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current and unrestricted independent licensure as a Registered Nurse in the state of MA
2+ years of clinical experience
Intermediate level of proficiency with MS Office, including Word, Excel, and Outlook
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Ability to travel within assigned territory to meet with members and providers
Access to reliable transportation & valid US driver's license
Preferred Qualifications:
Bachelor's or master's degree in nursing
Certified Care Manager (CCM)
1+ years of community case management experience coordinatingcare for individuals with complex needs
Experience working in team-based care
Background in Managed Care
Ability to utilize an Electronic Medical Record or other electronic platforms
Bilingual-Spanish, Khmer
Physical Requirements:
Ability to transition from office to field locations multiple times per day
Ability to navigate multiple locations/terrains to visit employees, members and/or providers
Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
Ability to remain stationary for long periods of time to complete computer or tablet work duties
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
$28.9-51.8 hourly 4d ago
Care Coordinator
Western Ma 3.4
Ambulatory care coordinator job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The CareCoordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinatingcare services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinatingcare, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
$21 hourly Auto-Apply 46d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Ambulatory care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative carecoordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The CareCoordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 19d ago
Intensive Care Coordinator - Master's
Wayside 3.8
Ambulatory care coordinator job in Charlton, MA
Intensive CareCoordinator (Master's Level) - Community Based CSA Charlton/Milford Salary Range: $65,000.00 - $70,000.00/year + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). Wayside Youth & Family Support Network is hiring an Intensive Care Clinician who would like to manage their own flexible and independent schedules. We provide a supportive culture that allows for a balance of personal responsibilities and professional development while contributing to the community.
What you will do:
Conduct individual, family, and group counseling using trauma informed and culturally responsive interventions for youth and their families.
Assist caregivers in navigating systems, to promote their awareness of resources and access to supports.
Empower caregivers with skills and strategies to support their child's behavioral health needs.
Create care plans and interventions to support skill-based growth for clients.
Promote and strengthen family's natural supports to foster a welcoming and supportive community for the youth.
Work as part of a multidisciplinary team with the child, parents, and other providers to ensure close collaboration and coordination of care.
Ensure that client's rights are respected, particularly in regard to cultural competency.
Collaborate with other community-based organizations to provide services and care for clients.
Competencies/Traits of Our Superstars:
Talent connecting with people.
Strong communication skills -both written and verbal.
Ability to assess and manage risk.
Flexibility, creative thinking, and adapt to competing priorities.
Minimum Requirements:
Masters Degree in Social Work, Mental Health Counseling or related field.
Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.
We will train you in: Motivational Interviewing; Courageous Conversations; Trauma Informed Practice; Attachment, Regulation, Competency Model (ARC); Substance Use Intervention; Risk and Safety Assessment.
$65k-70k yearly 6d ago
Care Coordinator / Clinician needed for In-Home
Healthplus Staffing 4.6
Ambulatory care coordinator job in Springfield, MA
HealthPlus Staffing is assisting a Behavioral Health group with their search for a full-time CareCoordinator/Clinician to join their team in Springfield, MA. The ideal candidate should have a minimum of 2 year of experience working with children, adolescents and families. This position leads the Family Team and collaborates closely with the members of the Family Team to engage the family. The caseload standard is 5 youth/family per 1 FTE. Responsibilities:
Provides high quality services for children/youth and families.
Maintains a caseload of youth by FTE as determined by the program.
Convenes and co-facilitates with family and youth Family Team meetings including
creation and reviews of the Treatment plan and updates the treatment plan to reflect the
changing needs of the child/youth and family
Completes clinical assessment of youth referred.
Participates in Utilization Review with DMH
Requirements:
Master's degree in Social Work, Psychology, or related Mental Health field.
Must be CANS - MA Certified
Minimum of 2 years of clinical experience working with individuals, families, and/or groups.
Experience working with individuals with mental health and/or substance abuse issues.
Knowledge of crisis intervention techniques.
Strong interpersonal, communication, and problem-solving skills.
Ability to work independently and as part of a team.
Benefits:
Competitive salary and benefits package.
Flexible schedule.
Sign-on bonus.
Professional development opportunities.
Supportive team environment.
If you are interested in this opportunity, please submit your resume and cover letter to HealthPlus Staffing at Recruitment@HealthPlusStaffing.com or call us at 561-291-7787. We look forward to hearing from you. Thank you for your interest in this position.
$42k-64k yearly est. 60d+ ago
MassCare Care Coordinator
Family Health Center of Worcester 3.8
Ambulatory care coordinator job in Worcester, MA
The MassCARE CareCoordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include:
* Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes.
* Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events.
* Collaborate closely with Social Services and integrate carecoordination activities with case management services to ensure seamless, patient-centered support across departments.
* Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision.
Educational Requirements:
Bachelor's Degree in related discipline preferred..
Experience Required:
Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position.
Professional Licensure/Special Skills and Certification Required:
Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel.
Interpersonal Relationships/Organizational Expectations:
* Commitment to providing health care to families in a medically underserved community.
* Willingness to be flexible in the development of new methods of health service delivery.
* Ability to deal with sensitive information in a highly confidential manner.
* Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies.
* Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application.
* Bilingual in English and another language appropriate to the health center's patient population required.
* Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities.
* Awareness of resources available within the health center to accommodate the needs of patients.
* Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
* Processes personal health information in accordance with FHCW HIPPA policies and procedures.
Reports directly to RN Clinical Care Manager
Monday- Friday; 8:30am -5:00pm
$50k-64k yearly est. 47d ago
Care Coordinator- BH Pittsfield, MA
CHD Careers 3.9
Ambulatory care coordinator job in Pittsfield, MA
The CareCoordinator works in collaboration with the Medication Reconciliation nurses to provide support to recently discharged individuals from inpatient settings or Emergency Rooms in order to ensure adherence to aftercare plans and to attain quality metric benchmarks. Responsibilities: • Conduct face-to-face visits with Enrollees after their discharge from an inpatient facility. • Outreach to inpatient facilities to obtain discharge information including list of medications. • Coordinate visits and Enrollee contacts with BH and LTSS CareCoordinators. • Assist with Medication Reconciliation activities. • Assist with Enrollee follow-up after an Emergency Room visit. • Arrange for translation services as needed to assist with communication with Enrollee. • Accurately document member encounters in medical record in a timely manner • Adhere to all applicable compliance requirements and the agency's Code of Conduct
Requirements : Two years of experience in community based outreach, recovery coaching, peer specialist role, behavioral health, etc. • Bachelor's Degree in human services or behavioral health related field • Strong interpersonal and customer relations skills • Effective teaching skills • Ability to work with people from diverse backgrounds and experiences • Knowledge regarding psychiatric rehab, substance use, and understanding of recovery model • Demonstrated computer literacy • Bilingual - English/Spanish preferred • Ability to make visits in a home-based setting • Demonstrates empathy, compassion and care • Ability to work in a fast-paced environment • Ability to work independently and as part of a team • Must have a vehicle available for work purposes.
Pay rate starts at $21.00/hr.
AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a Way:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
$21 hourly 60d+ ago
Care Coordinator, SR
First Choice Health Centers 4.2
Ambulatory care coordinator job in East Hartford, CT
First Choice Health Centers is seeking an experienced Senior CareCoordinator who will support patients with complex medical, behavioral health and social needs by ensuring seamless, whole-person care. This position provides advanced carecoordination, connects patients to essential community resources and leads a team of carecoordinators in support of our patient Center Medical Home model. Ideal candidates are collaborative, mission-driven leaders who are passionate about improving health outcomes and advancing health equity in underserved communities.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being! For full-time employees:
Medical, Dental and Vision Insurance for employees working 30 hours or more
20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
Company paid Life insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
Complimentary premium Calm Health membership (1 mental health app)
Formal recognition programs
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm on Monday, Wednesday at Thursday, 8:00 am to 6:00 pm on Tuesday and Friday, 8:00 am to 3:00 pm.
The budgeted pay range for this position is $21.00 - $30.00/hour. Actual pay will be determined based on several factors. These may include education, work experience, and in some instances certifications and licensure. We strive for market alignment and internal equity with our colleague's pay.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
Bachelor's degree in Social Work, Public Health, Psychology, or a related field required.
Experience and Training:
Minimum of 3-5 years of experience in carecoordination, case management, health navigation, or community health, with some supervisory experience preferred
Knowledge of medical terminology, insurance processing and healthcare workflows
Knowledge of local community resources, behavioral health services, and insurance programs is preferred.
Ability to write reports, maintain documentation, and communicate effectively with diverse stakeholders.
Demonstrated ability to build relationships with patients, families, and external agencies.
Thorough understanding of HIPAAs regulations, requirements, and guidelines.
Bilingual Spanish/English highly desirable.
Familiarity with electronic health records and managed care requirements.
Standard Job Duties:
Provide advanced carecoordination and case management for patients, including complex mental health and primary care needs.
Supervise and mentor carecoordinators, providing guidance, training, and performance feedback.
Ensure timely outreach to patients upon referral by clinical departments.
Evaluate patient care needs and coordinate referrals to the appropriate healthcare providers and community resources.
Facilitate referrals to community and state resources, ensuring alignment with care plans and clinician recommendations.
Support uninsured patients in accessing insurance and financial assistance programs.
Educate patients about Center's services, including Behavioral Health, Internal Medicine, Family Medicine, Dental, and specialty care, and coordinate necessary referrals.
Maintain and oversee documentation for HEDIS, Risk Stratification lists, and other quality metrics.
Represent the health center in community programs, service systems, and partnership meetings to enhance referral networks and patient attribution.
Develop and maintain comprehensive community resource guides for staff and patients.
Lead presentations to internal teams regarding new or updated community resources.
Ensure care plans and patient records are accurately maintained in electronic medical record.
Participate in committees, educational seminars, and projects as needed.
Community outreach/attending events; collaborate with external healthcare agencies
Travel between health center sites as required.
Ensure compliance with infection control policies and procedures according to professional, state, and federal guidelines.
Provide leadership and direction to carecoordinators.
Conduct performance evaluations and provide ongoing coaching and professional development.
Assist in staffing, scheduling, and workflow management for the carecoordination team.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test, including marijuana testing, before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$21-30 hourly 4d ago
Extended Care Coordinator (Part-Time Weekends)
Mountainside Treatment Center
Ambulatory care coordinator job in Canaan, CT
Extended CareCoordinator - Men's Extended Care House Part-Time | Weekends Canaan, CT The Extended CareCoordinator plays a key role in creating a safe, structured, and supportive living environment for clients residing in Mountainside's Men's Extended Care House. This position supports individuals in early and ongoing recovery by fostering accountability, community connection, and day-to-day stability in a residential setting.
This is an ideal opportunity for someone passionate about substance use disorder (SUD) recovery who enjoys hands-on work, building rapport with clients, and contributing to a recovery-focused community.
Schedule:
Saturday and Sunday: 8:00 am - 4:30 pm
Your Role:
* Support a welcoming, calm, and recovery-oriented residential environment
* Comply with all federal, state, and accreditation requirements
* Address day-to-day, non-therapeutic client needs with professionalism and compassion
* Prepare for and support new admissions, including room readiness, client/family greetings, and completion of required documentation
* Orient new clients to the residence, expectations, and available services
* Coordinate and provide transportation for appointments, admissions, and discharges as assigned
* Assist with UTOX sample collection and processing
* Support morning wake-ups and evening bed checks as needed
* Conduct routine room inspections and report any guideline infractions
* Assist with client store runs and prescription pickups
* Perform quality assurance checks of the residence and ensure adequate supplies (linens, comforters, household items)
* Report maintenance or safety concerns and submit repair requests
* Perform general errands (mail, supplies, food deliveries)
* Safely operate company vehicles in compliance with all traffic and safety regulations
* Collaborate with team members to ensure a high standard of care and service
Qualifications:
* High School Diploma or GED - Required
* Knowledge of SUD recovery principles and recovery-oriented environments - Required
* At least 1 year of experience working in substance use disorder treatment or recovery-focused settings - Preferred
* Valid driver's license with a clean driving record - Required
* Ability to remain calm, professional, and supportive in a male residential setting
* Strong communication, organization, and interpersonal skills
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid Sick Time
* 401(k) with employer matching
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
$17-22 hourly Auto-Apply 35d ago
Behavioral Health Care Coordinator-LICSW, Psychiatry, Heywood Medical Group, 24-Hours, Days
Heywood Hospital
Ambulatory care coordinator job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 24-Hours, Days
$40.00 - $52.78
Responsibilities ESSENTIAL FUNCTIONS
To provide assessment, crisis evaluations as identified, suicide assessment and interventions, referrals, and individual, family and/or group therapy sessions to patients as they wait for transfer, reducing or eliminating idle non-therapeutic time within the ED, integrating Primary and Behavioral Healthcare. Completes Assessments fully, clearly, concisely and timely per standards.
Provide brief interventions and support medical, behavioral health and psychosocial interventions as part of the care team. Keeping team informed of progress.
Therapy/Counseling Sessions: Provides therapeutic intervention as needed to assist alleviation of stressors / trauma that may be associated with acute psychological- behavioral health hospitalization. Assisting patients to help them manage behaviors while the patient is waiting for the ED process to take place. Documenting interventions accordingly. Timely and Efficiently.
Documentation: Completes clear and concise documentation noting patient and family participation, multidisciplinary involvement, and other planning information as required by the department, as well as, state and federal regulation agencies. Includes Discharge Planning activities as well.
Casework Statistics: Completes a statistical record of each case closed, noting recorded hours, contacts made and services provided so that department documentation and statistics can be completed as requested and submits closed cases to department secretary when case closed within 24hrs post discharge.
Regulatory & Departmental Compliance: Keeps abreast of policies and procedures, as well as, state and federal regulation guidelines, (i.e. JCAHO, DMH, DPH, to ensure compliance with standards.
Education & Ongoing Communication:
Provides information and education to patients and their families and or caregiver regarding the care plan as part of their specific care needs and works closely with members of the multidisciplinary team including, physicians, patients, families, hospital staff and community agencies such as insurance information, discharge planning efforts and referral sources.
Assistance with ESP: Should the ESP provider not be able to provide a Crisis Evaluation within the 1 hour timeline, the
BHCC may also provide ESP Crisis Evaluation for hospitalized patients obtaining prior authorization from Mass Health to conduct the Crisis evaluation.
The focus is typically on diagnostic and functional evaluation, problem-solving, and recommendations for treatment and forming limited behavioral change goals. The visit may involve assessing clients at risk because of some life stress event and is designed to coordinate delivery of medical and/or behavioral health services through multi-disciplinary involvement. Then follow up with ESP provider for next 24hr evaluation.
Care Transitions & Coordination
Reports directly to the Director of Care Transitions and Indirectly reports to Unit Manager and Practice Leader. Works collaboratively with unit team and responds timely, efficiently and respectfully.
Utilization Review: Works closely with ESP and Case Management with responsibilities with obtaining insurance authorization for admission, during hospitalization and for any discharge planning services/aftercare as needed timely and accurately.
Participates in Clinical Supervision and and/or Peer review.
Keeps department director abreast of any issues, trends identified and/or needs weekly and/or more frequently if needed.
Informs patients of their rights when indicated
(ie..discharge planning, guardianship, court commitments, admission/hospitalization, Section 12, Section 35,Advanced Directives, Power of Attorney, Health Care Proxy).
Provides assessment, therapy and intervention as needed on Watkins 1, Watkins 2, ICU, OBS upon request.
Employee may be asked to perform job-related duties beyond those explicitly described
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. FUNCTIONAL DEMANDS
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Qualifications JOB REQUIREMENTS Education:
Masters Degree in Social Service, Counseling, Psychology or related field from an accredited graduate program.
Massachusetts licensure as a LICSW or LMHC required.
Work Experience:
Three (3) to five (5) years working with the psychiatric populations.
Experience and/or understanding of emergency department, inpatient and outpatient behavioral health needs preferred.
Current working knowledge of insurance providers and addiction experience is a plus.
Ability to work independently and/or part of a team.
Excellent verbal and written skills are required. Demonstrated ability to clearly assess and treat psychiatric problems.
Working knowledge of community resources and how to access them; good knowledge of counseling and crisis intervention techniques.
Ability to relate well with people.
Ability to deal confidently with other service providers.
Tact and courtesy.
Integrity.
Good judgment.
Demonstrates flexibility and adaptability to change.
Not ready to apply? Connect with us for general consideration.
$48k-67k yearly est. Auto-Apply 16d ago
Behavioral Health Care Coordinator-LICSW, Psychiatry, Heywood Medical Group, 24-Hours, Days
Heywood Medical Group
Ambulatory care coordinator job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 24-Hours, Days
$40.00 - $52.78
Responsibilities ESSENTIAL FUNCTIONS
To provide assessment, crisis evaluations as identified, suicide assessment and interventions, referrals, and individual, family and/or group therapy sessions to patients as they wait for transfer, reducing or eliminating idle non-therapeutic time within the ED, integrating Primary and Behavioral Healthcare. Completes Assessments fully, clearly, concisely and timely per standards.
Provide brief interventions and support medical, behavioral health and psychosocial interventions as part of the care team. Keeping team informed of progress.
Therapy/Counseling Sessions: Provides therapeutic intervention as needed to assist alleviation of stressors / trauma that may be associated with acute psychological- behavioral health hospitalization. Assisting patients to help them manage behaviors while the patient is waiting for the ED process to take place. Documenting interventions accordingly. Timely and Efficiently.
Documentation: Completes clear and concise documentation noting patient and family participation, multidisciplinary involvement, and other planning information as required by the department, as well as, state and federal regulation agencies. Includes Discharge Planning activities as well.
Casework Statistics: Completes a statistical record of each case closed, noting recorded hours, contacts made and services provided so that department documentation and statistics can be completed as requested and submits closed cases to department secretary when case closed within 24hrs post discharge.
Regulatory & Departmental Compliance: Keeps abreast of policies and procedures, as well as, state and federal regulation guidelines, (i.e. JCAHO, DMH, DPH, to ensure compliance with standards.
Education & Ongoing Communication:
Provides information and education to patients and their families and or caregiver regarding the care plan as part of their specific care needs and works closely with members of the multidisciplinary team including, physicians, patients, families, hospital staff and community agencies such as insurance information, discharge planning efforts and referral sources.
Assistance with ESP: Should the ESP provider not be able to provide a Crisis Evaluation within the 1 hour timeline, the
BHCC may also provide ESP Crisis Evaluation for hospitalized patients obtaining prior authorization from Mass Health to conduct the Crisis evaluation.
The focus is typically on diagnostic and functional evaluation, problem-solving, and recommendations for treatment and forming limited behavioral change goals. The visit may involve assessing clients at risk because of some life stress event and is designed to coordinate delivery of medical and/or behavioral health services through multi-disciplinary involvement. Then follow up with ESP provider for next 24hr evaluation.
Care Transitions & Coordination
Reports directly to the Director of Care Transitions and Indirectly reports to Unit Manager and Practice Leader. Works collaboratively with unit team and responds timely, efficiently and respectfully.
Utilization Review: Works closely with ESP and Case Management with responsibilities with obtaining insurance authorization for admission, during hospitalization and for any discharge planning services/aftercare as needed timely and accurately.
Participates in Clinical Supervision and and/or Peer review.
Keeps department director abreast of any issues, trends identified and/or needs weekly and/or more frequently if needed.
Informs patients of their rights when indicated
(ie..discharge planning, guardianship, court commitments, admission/hospitalization, Section 12, Section 35,Advanced Directives, Power of Attorney, Health Care Proxy).
Provides assessment, therapy and intervention as needed on Watkins 1, Watkins 2, ICU, OBS upon request.
Employee may be asked to perform job-related duties beyond those explicitly described
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. FUNCTIONAL DEMANDS
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Qualifications JOB REQUIREMENTS Education:
Masters Degree in Social Service, Counseling, Psychology or related field from an accredited graduate program.
Massachusetts licensure as a LICSW or LMHC required.
Work Experience:
Three (3) to five (5) years working with the psychiatric populations.
Experience and/or understanding of emergency department, inpatient and outpatient behavioral health needs preferred.
Current working knowledge of insurance providers and addiction experience is a plus.
Ability to work independently and/or part of a team.
Excellent verbal and written skills are required. Demonstrated ability to clearly assess and treat psychiatric problems.
Working knowledge of community resources and how to access them; good knowledge of counseling and crisis intervention techniques.
Ability to relate well with people.
Ability to deal confidently with other service providers.
Tact and courtesy.
Integrity.
Good judgment.
Demonstrates flexibility and adaptability to change.
$48k-67k yearly est. Auto-Apply 60d+ ago
Travel Registered Nurse Patient Care Coordinator - $2,078 per week
Pride Health 4.3
Ambulatory care coordinator job in Plainville, CT
PRIDE Health is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Plainville, Connecticut.
Job Description & Requirements
Specialty: Clinical Nurse Coordinator
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Pride Health Job ID #17663864. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Patient CareCoordinator,09:00:00-17:00:00
About PRIDE Health
PRIDE Health is the minority-owned healthcare recruitment division of Pride Global-an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Benefits
Weekly pay
Holiday Pay
Guaranteed Hours
401k retirement plan
Cancelation protection
Referral bonus
Medical benefits
Dental benefits
Vision benefits
$28k-33k yearly est. 4d ago
IN Home Care for Elderly in Ashley Falls and Becket
Guardian Angel Senior Services 3.7
Ambulatory care coordinator job in Becket, MA
Job Description
START WORK THIS WEEK - GET PAID DAILY! 💰 Yes, you read that right… DAILY PAY IS AVAILABLE! 💰
We're looking for compassionate caregivers to join our team! Whether you're experienced or just starting, we have opportunities for you: $17-$20
Home Health Aides (HHA)
Certified Nursing Assistants (CNA)
Personal Care Assistants (PCA)
Homemakers
🌟 FREE Home Health Aide Training & Certification Available! 🌟
What You'll Do:
As a caregiver, you'll provide essential support to seniors, helping them maintain independence and quality of life. Your responsibilities may include:
✔️ Assisting with daily activities like bathing, dressing, and toileting
✔️ Providing companionship and emotional support
✔️ Preparing meals and helping with errands
✔️ Medication reminders
✔️ Light housekeeping to maintain a safe and comfortable home environment
Why Choose Guardian Angel?
✨ Daily Pay - Get paid when YOU need it!
✨ Flexible Scheduling - Choose shifts that fit your life (mornings, evenings, weekends, & block shifts available)
✨ PTO & Medical Insurance - For those working 30+ hours/week
✨ 401(k) with Company Matching - Plan for your future
✨ Bonuses - Sign-on & referral incentives available
✨ Exclusive Discounts - Save on shopping, travel, YMCA memberships & more
✨ AFLAC Insurance - Available after 90 days
Who We're Looking For:
✅ Strong communication and interpersonal skills
✅ Reliable, compassionate, and dedicated to making a difference
✅ Ability to read, write, and speak English at a conversational level
✅ Dependable transportation to reach client locations
✅ Willingness to follow health and safety standards
💡 Make an impact in someone's life and start a rewarding career with Guardian Angel. Apply today!
Guardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status. All are welcome to apply!
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$34k-45k yearly est. 1d ago
Home Care Coordinator
Griswold Rabinovitz Division
Ambulatory care coordinator job in Shrewsbury, MA
CareCoordinator
Shrewsbury, MA | Full-Time
Griswold Home Care - Shrewsbury Office
Be the First Connection-and Trusted Support-for Families in Need
Griswold Home for Worcester County is seeking a compassionate and organized CareCoordinator to be the welcoming first voice for families, caregivers, and referral partners reaching out for help. Whether by phone, email, or text, you'll provide a warm, professional, and responsive experience that embodies our mission to deliver caring, dependable home care.
As a CareCoordinator, you won't just answer calls-you'll guide families and caregivers through every step of their home care journey. From initial inquiries to ongoing scheduling and coordination, you'll ensure every connection runs smoothly with empathy, professionalism, and efficiency.
What You'll Do
Respond promptly and thoughtfully to all incoming calls, emails, and texts with care and urgency
Serve as the primary point of contact for clients, families, caregivers, job seekers, and referral partners
Assist families in coordinating personalized home care services for seniors and individuals with disabilities
Match caregivers to clients based on needs and compatibility to build strong, lasting relationships
Manage caregiver scheduling, including filling urgent or last-minute shifts to ensure uninterrupted care
Conduct caregiver interviews, perform background checks, and support onboarding processes
Maintain accurate, organized, and compliant employee records
Participate in a shared on-call rotation to provide ongoing care coverage and support
Who You Are
A warm, calm, and professional communicator via phone, email, and text
Highly organized, detail-oriented, and comfortable managing multiple priorities
A collaborative team player who thrives in a fast-paced, supportive office environment
Holder of a high school diploma or GED (college or healthcare experience is a plus)
Proficient with Microsoft Office (Word, Excel, Outlook)
Experience in caregiving, staffing, or customer service is preferred but not required
What We Offer
Competitive pay with opportunities for professional growth
Comprehensive health insurance options
401(k) plan with potential employer match
Paid Time Off and Paid Medical Family Leave
A team-focused, supportive culture where your contributions matter
A rewarding role that connects people to life-changing care
About Griswold Home Care - Worcester County
We empower seniors and individuals with disabilities to live safely and independently at home. Our Shrewsbury office team supports clients, families, and caregivers with compassionate, professional, and reliable service-ensuring every interaction reflects our commitment to care and respect.
Ready to be the first connection-and ongoing support-for trusted care?
Apply today and join our dedicated team!
$42k-63k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator - Meriden Family Dental
Ct Dental Mgmt
Ambulatory care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient CareCoordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient CareCoordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$17k-40k yearly est. Easy Apply 60d+ ago
Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Day Kimball Hospital 4.2
Ambulatory care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient CareCoordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient CareCoordinator Summary:
As the Patient CareCoordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient CareCoordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient CareCoordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient CareCoordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient CareCoordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient CareCoordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
$27k-52k yearly est. 42d ago
Client Care Coordinator
Wheeler 4.3
Ambulatory care coordinator job in New Britain, CT
The Client CareCoordinator supports client engagement for women in recovery support programs and serves as a liaison between the agency and the Department of Mental Health and Addiction Services referral source ensuring accurate and timely communication. This position provides timely and accurate completion of all DMHAS correspondence, reporting and data entry as required by program. The Client CareCoordinator also assists clients in basic needs and case management needs. The Client Carecoordinator identifies individuals in the community who would benefit from recovery support services and fosters strong connections throughout the community with emergency departments and psychiatric units to engage individuals in medical care and behavioral health care services. The goal is to connect individuals who are pregnant, thinking about becoming pregnant or 1-2 years post-partum with a substance use disorder to the recovery supports that will help them be successful and thrive.
Hourly rate: $20
EDUCATION AND EXPERIENCE/QUALIFICATIONS
High School diploma/GED and a minimum of two years of experience working with health care systems and/or the homeless population. Bachelor's degree and some experience preferred. Bi-lingual in Spanish is preferred.
Must have a valid driver's license. Must have held driver's license for a minimum of one year.
LOCATION
New Britain, CT
SCHEDULE
Full time
EMPLOYEE BENEFITS
At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:
Nurture Your Health:
Comprehensive medical and prescription insurance through Centivo
Comprehensive dental and vision insurance through Cigna
Access to wellness programs to support your physical and mental health
Secure Your Future:
Enjoy peace of mind with company-paid life and AD&D insurance
403(b) Plan, with contributions from the company
Fuel Your Career Growth:
Pursue your educational goals with our Education Reimbursement Program
Access training and development opportunities
Maintain Work-Life Harmony:
Recharge with generous paid time off, including:
15 vacation days per year to explore and recharge
8 sick days per year for your well-being
2 personal days per year for your personal needs
2 floating holidays per year to celebrate what matters to you
9 paid company holidays to spend with loved ones
Access free and confidential counseling through our Employee Assistance Program (EAP)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides outreach to traditional and non-traditional settings in the cities and towns in central CT.
Makes contact with individuals who meet criteria for the program to assist them in connecting to the recovery support program.
Makes formal treatment referrals for and helps to engage adults in treatment services and recovery supports.
Collaborates with other providers within the region and develops linkages with organizations that provide services to women and families
Maintains records of program activities for reporting and tracking purposes.
Attends program staff meetings and assigned community meetings.
Provides timely and accurate reporting and ensures all written correspondence with DMHAS meet timeliness standards, contain accurate information and meet other contract requirements.
Obtains and verifies releases to maintain timely communication with referral sources.
Attends team meetings and participates in client centered, strengths-based presentations/discussions.
Coordinates with supervisor in facilitating all state and funder requirements.
Fosters positive, professional relationships with referral sources. Attends meetings with referral sources as requested.
Coordinates with clinical/program staff, referral sources and clients to support enhanced engagement and retention of clients.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
$20 hourly 9d ago
Patient Care Coordinator-Norwich & Oneonta, NY
Sonova
Ambulatory care coordinator job in Norwich, CT
Empire Hearing & Audiology, part of AudioNova 43 Hale St. Norwich, NY 13815 392 Chestnut St. Suite 1 Oneonta, NY 13820 Current pay: $19.00-22.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm
Norwich- Monday, Wednesday & Friday
Oneonta-Tuesday & Thursday
What We Offer:
* Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Keep an eye on your inbox or phone-soon you'll receive a link to complete your HireVue Digital Interview. This is your chance to shine and move your application forward quickly and effortlessly! Plus, you'll get an exclusive look at the Hearing CareCoordinator role and what makes AudioNova such an incredible place to grow, belong, and make an impact. Congratulations on taking the first step toward joining the AudioNova Team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$19-22 hourly 7d ago
Care Coordinator / Clinician needed for In-Home
Healthplus Staffing 4.6
Ambulatory care coordinator job in Springfield, MA
Job DescriptionHealthPlus Staffing is assisting a Behavioral Health group with their search for a full-time CareCoordinator/Clinician to join their team in Springfield, MA. The ideal candidate should have a minimum of 2 year of experience working with children, adolescents and families. This position leads the Family Team and collaborates closely with the members of the Family Team to engage the family. The caseload standard is 5 youth/family per 1 FTE.Responsibilities:
Provides high quality services for children/youth and families.
Maintains a caseload of youth by FTE as determined by the program.
Convenes and co-facilitates with family and youth Family Team meetings including
creation and reviews of the Treatment plan and updates the treatment plan to reflect the
changing needs of the child/youth and family
Completes clinical assessment of youth referred.
Participates in Utilization Review with DMH
Requirements:
Master's degree in Social Work, Psychology, or related Mental Health field.
Must be CANS - MA Certified
Minimum of 2 years of clinical experience working with individuals, families, and/or groups.
Experience working with individuals with mental health and/or substance abuse issues.
Knowledge of crisis intervention techniques.
Strong interpersonal, communication, and problem-solving skills.
Ability to work independently and as part of a team.
Benefits:
Competitive salary and benefits package.
Flexible schedule.
Sign-on bonus.
Professional development opportunities.
Supportive team environment.
If you are interested in this opportunity, please submit your resume and cover letter to HealthPlus Staffing at Recruitment@HealthPlusStaffing.com or call us at 561-291-7787. We look forward to hearing from you. Thank you for your interest in this position.
How much does an ambulatory care coordinator earn in Springfield, MA?
The average ambulatory care coordinator in Springfield, MA earns between $39,000 and $73,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Springfield, MA