Ambulatory care coordinator jobs in Springfield, OR - 144 jobs

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Thurston, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job Description Behavioral Health Solution's (BHS) team of mental health treatment professionals specialized in providing comprehensive behavioral health services for adults and geriatrics in a variety of settings. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services. As a Behavioral Health Care Coordinator, you are an integral part of our team responsible for coordinating and providing essential services to patients in the long-term care and skilled nursing facilities that we support. Our mission is to deliver exceptional behavioral health services to those in need, and this position plays a crucial role in cultivating positive relationships with the facilities in your assigned region. As a Care Coordinator, you are actively involved in ensuring seamless coordination of services between our organization, facility staff, providers, and patients. This job operates both in a skilled nursing facility and a typical office environment; as such, the noise level varies from quiet to moderate and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, and healthcare professionals on a frequent basis and must be able to remain stationary for long periods of time while providing care and attending to residents' needs. This position relies heavily on the ability to use and navigate electronic devices, as well as utilize software for patient care and documentation. Service areas incorporate: Portland, Eugene, Grants Pass, OR Vancouver, WA Job Type: Monday - Friday Travel to SNF Facilities in the Community Responsibilities: Travel: You will travel to all locations within your assigned region to provide onsite support and services as required. Customer Service: Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians. Service Coordination: Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities. Referral Assistance: Assisting facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services. Consent Management: Coordinating the completion of consents and providing assistance when needed. Education: Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns. Meetings and Collaboration: Attend behavior management meetings with facility staff and coordinate MD attendance for facility meetings such as GDR and QAPI. Compliance: Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility. In-Service Coordination: Scheduling in-services and educational sessions for facility staff. Telehealth Support: Facilitating Telehealth visits with clinicians as needed to enhance patient care. Facility Onboarding: Collaborating with the Business Development team to support the facility onboarding process. Other Duties: Performing additional tasks and assignments as specified by your supervisor. Competency: Survey Process Knowledge: Familiarity with the survey process in skilled nursing facilities. Behavioral Health Expertise: Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures. Organizational Skills: Strong attention to detail, data-driven mindset, and proficiency in utilizing technology. Adaptability: Ability to multitask and thrive in a fast-paced environment with evolving opportunities. Problem-Solving: Effective critical thinking and problem-solving skills to address challenges in patient care coordination. Relationship Building: Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team. Communication Skills: Excellent written and verbal communication skills to interact effectively with various stakeholders. Current COVID-19 Vaccination: Ensuring that you are vaccinated against COVID-19 in adherence to our safety protocols. Requirements: An individual must be able to perform each essential duty satisfactorily. Minimum of a High School Diploma or GED. Some college education is preferred, with a focus on behavioral health or psychology. Experience: 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical Care Coordinator. Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel. Proficient in the use of EHR software systems (Athena) is also preferred. Working Conditions: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts and patients. Benefits Mileage reimbursement Competitive Earnings. Hands-on and Virtual Training and Supervision. Work-Life Balance PTO and Paid Holidays. A comprehensive benefits package (Medical, Dental, Vision, Life, and more) 401k with 3% company match Pay: $55 - 75,000k annually

is eligible for a sign on bonus of $5,000! Working Title: Exceptional Needs Care Coordinator Program: Community Support Services Reports To: Clinical Supervisor Travel required: Drive locally, regionally, and state-wide to transport clients and provide services in the community. The minimum travel requirement will be quarterly, with additional travel required based on client service needs. Hours/ FTE: M-F, 8.30 am - 5 pm, 1.0 FTE (37.5 hours) Pay Range (Dependent on experience): $5253.97- $6386.24/month FLSA Status: Exempt Description: The Exceptional Needs Care Coordinator (ENCC) supports the needs of individuals with serious and persistent mental illnesses (SPMI) who have been or may be admitted to the Oregon State Hospital (OSH); have accessed inpatient psychiatric hospitalization; and/or are in residential treatment homes or facilities. This role provides Choice Model Services that promote opportunities for the most independent environment situation and removes barriers to living within the community by collaborating with individuals and local and state community partners. Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more. What skills and education do you need: Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Certification as a Qualified Mental Health Professional (QMHP) through the Mental Health and Certification Board of Oregon (MHACBO), or registration as QMHP-R within 14 days of hire is required. Master's degree in a MHACBO qualifying field AND Relevant experience providing counseling, case management, or care coordination in behavioral health such as an acute hospital, residential facility, or related setting. Two (02) years of overall relevant experience preferred. Experience with co-occurring disorders strongly preferred. Bilingual in Spanish/English language preferred. Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for client service purposes and for travel between business office for meetings and/or trainings. Must pass all criminal history check requirements as required by ORS 181.536 to 181.537, and in accordance with OAR 407-007-0220 to 407-007-0370. What you'll do: (The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform): Ensure smooth development and operation of Choice Model Services: Act as liaison to the OSH to include the following: Acute hospitalization authorizations. Conduct person-centered planning with clients and families as appropriate to client needs. Perform discharge planning for clients being released from the hospital and transitioning back into the community; and Attend all appropriate meetings with State, Mental Health Organizations (MHOs) and/or clients/families regarding community-based services. Coordinate with MCCFL Mobile Crisis employees and Emergency Room workers at the time the client is admitted to the State hospital for tracking and planning. Provide transition planning and management. Develop operational procedures in collaboration with other MHOs for local placements, including: Client screening processes. Service plan coordination utilizing principles of wraparound and person-centered planning; and Develop system for tracking financial/funding and utilization management for vacancies in all appropriate settings. Provide exceptional needs care coordination to include: Assess individuals' needs and determine eligibility for services. Conduct person-centered planning and case management with clients and families as appropriate to client needs for those clients in residential settings or other placements to step-down into the least restrictive environment. Submit contract amendment requests to appropriate residential placements as needed. Respond to community requests for referral and placement for clients in the priority populations, and for those clients that are served outside of designated priority populations. Work within the community and Agency to develop a rich service array and resources for clients transitioning into the community, and for clients transitioning between settings outside of the hospital setting. Participate in and attend all required meetings at the State and agency level to include, Interdisciplinary Team (IDT); local planning committee; residential team meetings; and any other relevant meetings as directed by the Clinical Services Supervisor and Clinical Services Manager. Provide consultation to all community partners necessary to ensure efficient program operations. Work with other MCCFL programs to ensure seamless service coordination for clientele eligible, entitled to, and/or in need of additional services. Drive locally, regionally, and state-wide to transport clients and provide services in the community. This includes overnight travel and stays from 3-5 nights to provide monthly face-to-face visits with clients across the state. What we'll do: We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays including 1 floating holiday 15 vacation days a year for exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The hiring process: Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer DMV Record Review, if the position requires driving 10 Panel Drug Screen(Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at ************ or email ************.

--------------------------------------------------------------- The Intensive Care Coordinator (ICC) is responsible for developing and implementing member-centric, individualized care plans and providing telephonic and community-based care coordination for members with high health care needs, including members with complex behavioral concerns, severe and persistent mental illness, substance use disorders, and/or receiving facility based, in-home or community-based psychiatric services. The ICC utilizes clinical expertise in behavioral health conditions and knowledge regarding the adult and children's system of care to provide coordination that is member driven, strengths based, and culturally and linguistically appropriate. The ICC acts as the primary care coordination liaison for providers working with members involved in, on waitlists for, or who may qualify for, Wraparound or Choice Model Services. NOTE: This hybrid role averages 2-3 partial days per week in the community, with the remainder of work done remotely from home. Estimated Hiring Range: $81,000.00 - $99,000.00 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Assessment and Care Planning * Assess for and identify care coordination needs. * Identify risk factors and service needs that may impact member outcomes and address appropriately. * Utilize a trauma-informed approach to provide member-centric care and support. * Assist in helping members move through the continuum of care based on clinical/medical need. * Coordinate with providers to ensure consideration is given to unique needs in integrated planning and that care plans are timely and effective. * Identify suspected abuse and neglect issues and appropriately report to mandated authorities. * Implement care coordination plan in collaboration with member, providers, case workers and other relevant parties. * Work closely and collaborate with behavioral health treatment providers, crisis services, Developmental Disability, APD, DHS, etc. Intensive Care Coordination * Provide telephonic and community-based care coordination to eligible members and families. * Provide support and coordination for members receiving treatment in the higher levels of behavioral health care such as psychiatric residential treatment, intensive community based or psychiatric day treatment. * Ensure treatment recommendations are understood by the member and provider and assist members through transitions to the next level of care or treatment provider. * Facilitate communication between members, their support systems other community-based partners and clinical care providers and ensure care plans are shared, as appropriate. * Forward relevant information of members requiring special consideration of benefits to Medical Management Review RNs or to affiliated CareOregon programs. * Serve as a resource to the organization on mental health and substance use topics and issues. * Accept assignment of and maintain a caseload of members. * Effectively coordinate an interdisciplinary team for integrated care plan support of complex members. * May participate in monthly state hospital IDT meetings as well as discharge planning meetings. * Participate in CCO/APD IDT meetings to coordinate care services for OHP members in long term care services. * Collaborate with community providers, state and county case workers, community partners, vendors, agencies, Choice contractors, wraparound teams, and other relevant parties * Provide direction as appropriate to non-clinical Care Coordination staff involved with the member Transition Assistance * Assist in transition/discharge planning for members discharging from acute care settings or those who are transitioning from long term care, the Oregon State Hospital or other residential facilities to ensure a smooth transition back to community-based supports. * Ensure discharge/transition plans are evaluated holistically from physical and behavioral health perspectives. * Ensure members on the state hospital Ready to Transition (RTT) list are prioritized for referral into appropriate transition setting through collaboration with and community partners including the CHOICE ENCC. * May compile and distribute referral packets to residential and foster care facilities as needed. * Coordinate care for members residing outside of service area as required in contract. Compliance * Maintain unit compliance with Coordinated Care Organization requirements. * Maintain tracking data for program evaluation and reporting purposes. * Maintain timely and accurate documentation about each member per program policies and procedures. * Maintain working knowledge of COA and OHP benefits, including Addictions and Mental health benefits. * Report member complaints to Appeals and Grievance team for investigation and follow-up, per protocol. * Participate in quality and organizational process improvement activities and teams when requested. * Assist Quality Assurance (QA) staff in identifying behavioral health providers with practice patterns which are not in conformity to best practice standards. * Maintain unit compliance with the Model of Care requirements if applicable. Organizational Responsibilities * Perform work in alignment with the organization's mission, vision and values. * Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. * Strive to meet annual business goals in support of the organization's strategic goals. * Adhere to the organization's policies, procedures and other relevant compliance needs. * Perform other duties as needed. Experience and/or Education Required * Master's degree in social work, counseling or other behavioral health field * Minimum 2 years' experience in mental health and/or drug and alcohol treatment for the population being served * Valid driver's license, acceptable driving record, and automobile liability coverage or access to an insured vehicle Preferred * Experience with a similar population in health plan case management/care coordination or behavioral health integration in a person-centered primary care home, experience administering the Oregon Health Plan (OHP) (Medicaid) and the Centers for Medicare and Medicaid Services (CMS) (Medicare) benefits * Related experience in the use of Motivational Interviewing (MI) * Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent * Certification as CCM (Certified Case Manager) and/or Certified Alcohol Drug Counselor II or III (CADC II or III) Knowledge, Skills and Abilities Required Knowledge * Knowledge of current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM) criteria for mental health and substance dependence/abuse diagnoses, ASAM (American Society of Addiction Medicine) criteria for alcohol and/or drug dependence treatment and Mental health * Knowledge of best practices and treatment modalities * Knowledge of co-morbidities that indicate potential for psychiatric de-compensation and/or relapse * Knowledge of side effects of psychotropic medications that may impact health status and adherence with treatment recommendations and behavioral health integration in primary care settings * Knowledge of the Oregon Health Plan benefit package, eligibility categories, and Oregon Medical Assistance Program (MAP) rules and regulations * Knowledge of Medicare parts A and B benefit packages and the Centers for Medicare and Medicaid Services (CMS) rules and regulations and community resources * Knowledge of community resources Skills and Abilities * Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of behavioral health conditions to link members with appropriate providers * Ability to meet department standards for competency in the use of motivational interviewing within 12 months of hire, collaborate with members, providers, and community partners to develop plans to address complex care needs and monitor and evaluate a plan of care for optimal outcomes * Ability to work in an environment with diverse individuals and groups * Ability to establish collaborative relationships and effectively lead a multidisciplinary team * Ability to manage multiple tasks and to remain flexible in a dynamic work environment and work autonomously and effectively set priorities * Ability to participate in work-related continuing education when offered or directed * Ability to provide excellent customer service and verbal and written communication * Basic word processing skills * Ability to learn, focus, understand, and evaluate information and determine appropriate actions * Ability to accept direction and feedback, as well as tolerate and manage stress * Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day * Ability to operate a motor vehicle Working Conditions Work Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☒ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☒ In Person Hazards: May include, but not limited to, physical, ergonomic, and biological hazards. Equipment: General office equipment and/or mobile technology Travel: Requires travel outside of the workplace at least weekly; the employee's personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.

Our Client is currently seeking Ambulatory Care for positions in Portland, Oregon for a [shift] shift. The ideal candidate will possess a current Oregon license. This is a [degree] position in the PPMC SURGICAL 4G,2003.617000.20316. You must have a applicable state License and at least 2 years of recent experience as a [JobRobotixProfession ] - Ambulatory Care. Job Description: Marshall Healthcare Staffing is seeking highly skilled healthcare professionals for travel assignments across the United States. As a Travel Healthcare Professional, you will have the opportunity to work in diverse healthcare settings, providing essential medical care while exploring new locations and cultures. Key Responsibilities: Provide direct patient care in accordance with healthcare facility policies and procedures. Collaborate with interdisciplinary teams to ensure comprehensive patient care. Maintain accurate patient medical records and documentation. Adhere to infection control standards and other regulatory requirements. Educate patients and their families on healthcare plans and treatments. Qualifications: Active state licensure in relevant state (e.g., RN, LPN, PT, OT). Minimum 2 years of experience in special BLS/CPR certification (ACLS, PALS, or others as required by specialty). Excellent communication and interpersonal skills. Ability to adapt to different environments and work independently. Benefits: Competitive compensation package including hourly wages and stipends. Travel reimbursement and housing allowances. Health and dental insurance options. Professional development opportunities and continuing education credits. 24/7 support from our dedicated staffing team. Why Choose Marshall Healthcare Staffing: Trusted partner with a proven track record in healthcare staffing. Access to a wide range of healthcare facilities and specialties. Personalized support throughout your assignment. Opportunity to enhance your skills and build a diverse professional portfolio. Join our team of dedicated healthcare professionals and embark on a rewarding travel healthcare career with Marshall Healthcare Staffing. Apply today!

Title: Health Related Social Needs Coordinator - AD277 , Monday through Friday, 8:00am - 5:00pm. Wage Range: $24.00 - $29.00 hourly, Non-Exempt If you are a motivated and dedicated Health Related Social Needs Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference. Company Mission: The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. About the Company: At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others. Position Overview: The Health-Related Social Needs (HRSN) Coordinator addresses a range of social determinants of health, with a primary focus on housing instability and homelessness as critical drivers of health outcomes. This role supports individuals in accessing HRSN benefits through screening, coordination, and ongoing support. The Coordinator is responsible for managing closed-loop referrals, as well as completing invoicing and maintaining accurate documentation related to ongoing HRSN benefits and services. The role works collaboratively with the social services team, housing providers, and community-based organizations to promote housing stability, improve health outcomes, and reduce health disparities. What you will do: * Identify individuals eligible for HRSN benefits and services. * Develop individualized housing support plans in collaboration with participants, care teams, and housing partners. * Coordinate referrals to housing providers, supportive programs, and community-based organizations using Unite Us and other closed loop referral software. * Provide housing navigation and tenancy support services, including assistance with housing applications, move-in readiness, and tenancy stabilization. * Conduct ongoing follow-up to support housing stability and continuity of care. * Track housing-related referrals, services, and outcomes in Unite Us, electronic health records, and other required data systems. * Complete invoicing and documentation for housing-related HRSN services in accordance with program, payer, and grant requirements. * Serve as a liaison between care coordination teams, housing agencies, and community partners. * Educate participants on housing resources, program expectations, and participant responsibilities. * Maintain accurate, timely, and compliant documentation. * Participate in interdisciplinary team meetings, case reviews, and housing-focused case conferences. * Stay current on available HRSN benefits, housing resources, and best practices related to housing stability. * Maintain high level knowledge of all internal NARA NW programs, qualifications, and intake processes. * Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times. OTHER DUTIES AND RESPONSIBILITIES: * Maintain working knowledge of and provide referrals to community services and resources, including Aging and Disability Services, Housing Assistance, Transportation, Food/Shelter Services, and Public Health resources. * Provide culturally informed support to staff working directly with clients to ensure culturally responsive service delivery. * Performs other duties as assigned.

Timber Dental is seeking a Full-Time Patient Care Coordinator (PCC) to join our Downtown team. This role is essential in delivering seamless, high-quality patient experiences while supporting the clinical and administrative teams. The ideal candidate is confident, organized, patient-focused, and thrives in a fast-paced dental environment. Position Summary The Patient Care Coordinator serves as a key point of contact for patients and plays a vital role in ensuring smooth office operations. This position requires excellent communication skills, attention to detail, and the ability to coordinate patient care from scheduling through treatment completion. Key Responsibilities Job duties include, but are not limited to: Create a welcoming, premium experience for patients from first contact through checkout Answer and manage incoming phone calls and patient inquiries with confidence and professionalism Check in patients and ensure accurate and timely documentation Schedule appointments efficiently to support provider productivity Review, present, and explain comprehensive treatment plans and financial options Verify and explain insurance benefits in a clear and patient-friendly manner Manage patient consent forms and required documentation Coordinate patient transportation when applicable Prepare, organize, and maintain daily schedules to ensure smooth office flow Support general administrative and front office duties as needed Maintain compliance with HIPAA, privacy standards, and office policies Qualifications Requirements Minimum 2+ years of customer service experience in a patient- or client-facing role 2+ years of dental office experience strongly preferred Experience with Open Dental preferred, but not required Strong organizational, communication, and multitasking skills Professional, compassionate, and patient-focused demeanor Ability to thrive in a fast-paced, team-oriented environment Schedule & Work Environment Full-time position On-site at Timber Dental's Downtown location Why Join Timber Dental Collaborative and supportive team culture Focus on delivering exceptional, patient-centered care Modern practice environment with opportunities for growth and development Equal Opportunity Statement Timber Dental is proud to be an Equal Opportunity Employer. We are dedicated to fostering a diverse and inclusive environment and do not discriminate based on race, religion, color, gender, national origin, age, disability, or any other legally protected status. Accommodations If you require reasonable accommodations during the application process, please contact us directly.

Rockstar Healthcare Virtual Assistants Wanted 📍 Onsite - Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence - not sales, not cold calling, and not a call center environment. What you'll do Answer inbound patient calls Schedule and confirm appointments Navigate EMRs Verify insurance benefits (VOB) Support prescription refill workflows Who we're looking for Experience in a clinic, doctor's office, hospital, or medical billing OR High-end customer service professionals with excellent phone presence What we offer Competitive salary based on experience Consistent full-time schedule aligned with U.S. business hours Stable, onsite role with long-term growth opportunity Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth. Minimum of 2 years of experience in a healthcare setting. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using healthcare management software. Ability to work effectively in a team-oriented environment. Attention to detail and problem-solving skills.

At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives! We are currently hiring for a Client Care Supervisor to join our branch located in Portland West - Clackamas. Position: Client Care Supervisor (CCS) We're looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients' well-being. In this role, you'll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies. Responsibilities Conduct assessments for potential clients to understand their needs. Build trust with clients and their families. Present customized care plans to bring in new clients. Maintain strong relationships with current clients. Monitor clients' health conditions and needs. Provide exceptional customer service and address concerns. Regularly visit clients to assess their well-being. Update care plans as clients' needs change. Keep accurate client documentation. Give clear directions for caregivers. Collaborate with the Branch Manager and Caregiver Manager on growth strategies. Identify opportunities to increase billable hours and services. Implement marketing initiatives to attract new clients. Requirements 2+ years in sales, marketing, or business development (healthcare or home care preferred). Proven track record of meeting goals. Excellent written and verbal communication skills. Customer-focused with a passion for quality care. Friendly and able to build lasting relationships. Ability to work both independently and as part of a team. Comfortable visiting clients in their homes. Valid driver's license, auto insurance, clean driving record, and access to a vehicle. Work Schedule Hours: Monday - Friday, 8 AM - 5 PM Location: 25% office work, 75% client visits Pay Range: $50,000- $60,000 / yr What We Offer Competitive salary plus performance-based bonus incentives Comprehensive benefits (health, dental, vision) Paid mileage reimbursement Company-paid life and AD&D insurance Paid time off: 3 weeks vacation in your first year 11 paid holidays Ongoing training and professional development Company matching 401(k) If you're passionate about making a difference in the lives of others, we'd love to hear from you!

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Thurston, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of General Surgery. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor. Function/Duties of Position Key Responsibilities & Performance Standards * Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures. * Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule. * Communication - Provides information and education to patients, family members, and referring physician office staffs. Acts as communication link with physicians, nurses, referring physician offices, ancillary services, and patients. Provides accurate patient information. Responds to voice mail and email messages based on priority of patient process and as triaged by the RNs. Attends MD/department team meetings as appropriate. Responds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope. * Documentation/Data Management - Documents legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Participates as assigned with database input. Initiate and implement processes to facilitate new protocol implementation and tracking tools as indicated * Patient Care/Rooming: Accompanies patient from waiting room and verifies patients identity with two identifiers, takes and records vital signs such as blood pressure, pulse rate, respiration rate, weight, height and temperature; enters patient medications and allergies into EHR; refers patient to medical staff for immediate examination or treatment; transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; observes and reports changes in patient's conditions or fall risk; works with front desk staff to communicate delays to patients; monitors in-room wait times and work to facilitate efficient clinic flow; assists physician in emergency procedures such as cardiopulmonary resuscitation. Chaperones for sensitive examinations regardless of patient's gender. Required Qualifications Three years' experience in a hospital or hospital based clinic setting, AND High School diploma or equivalent, AND Current BLS certification at hire, AND One of the following four: Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR Successful completion of a formal medical services training program of the United States Armed Forces, OR Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR Current Oregon Practical Nurse License OR For dental school hires only as an alternative to qualifications 1-4: Completion of a Dental Assistant training program and successful completion of the DANB exam For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.) MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include: * The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.) * The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.) * The National Center for Competency Testing, awarding the National Certified MA (NCMA.) * The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.) Any applicable certifications or licensures must be maintained for the duration of employment. In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate. Ability to work independently and as a member of the team, including leadership. Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families. Preferred Qualifications * High School diploma or equivalent. * Three years of experience as a certified medical assistant in an ambulatory clinic specifically in Surgery and performing job duties that are the same or equivalent to a care coordinator * Bilingual * Computer skills, including EHR * Well versed in Epic and Care Everywhere Additional Details * This position works in an extremely fast-paced and hectic environment with many interruptions, multiple demands, and conflicting priorities. This position works with people at all levels of the organization and interacts with numerous internal OHSU departments and external customers ( referring physician offices). When on site, the office setting is small relative to the number of staff using it. It creates the need to be able to deal with phone noise, many simultaneous conversations and frequent interruptions. There may be opportunities for remote work with this position. Work schedule is four days a week; 8 hours per day. Shift: Monday-Friday 8:00am-4:30pm. Possibility of hybrid work 3 days working from home, 2 days working in clinic. * Physical demands include pushing, pulling, stooping and lifting up to 50 lbs. Must be able to support the full weight of a patient up to 200 lbs if necessary. Equipment usage includes heavy use of phone, computers, and OHSU's electronic medical record systems. If working remotely, must have the ability to set up a workstation at home. Requires communication in a respectful, caring and non-judgemental manner. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR) Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team! About Us: At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul. Key Responsibilities: Welcome clients and guide them through check-in, check-out, and treatment flow Answer phones, respond to inquiries, and maintain timely, professional communication Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record) Educate patients on services, memberships, promotions, and pre/post-treatment instructions Process payments and maintain financial accuracy Support clinic cleanliness, treatment room prep, and inventory tracking Represent the Epion brand with grace and consistency Growth opportunities to Clinic Manager Ideal Candidate: Compassionate, empathetic, and genuinely cares about people's well-being Client-centered and focused on making patients feel safe, valued, and empowered Detail-oriented with an artistic eye-appreciates the art and science behind beauty Professional, polished, and confident with strong boundaries Eager to learn, grow, and stay on top of new technologies and techniques Team player with a growth mindset-no drama, no ego, lifts others up Trustworthy, ethical, and upholds the highest standards of integrity and safety Qualifications: Excellent interpersonal, organizational, and multitasking skills Tech-savvy and proficient in scheduling software (Aesthetic Record) Professional appearance and demeanor Passion for aesthetics, wellness, and client care Health & wellness experience required Schedule: Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm Compensation: Part-time, hourly based upon experience Location: Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas) Career Advancement: Opportunities for growth and continued education

Almost Family, LLC is a leading provider of in-home healthcare services dedicated to helping individuals and families achieve optimal health and well-being in the comfort of their own homes. Our compassionate team delivers personalized care and support, making a meaningful difference in the lives of the clients we serve. Position Summary The Client Care Coordinator plays a vital role in delivering exceptional client care and support to our clients and their families. This position requires strong communication, organization, and relationship-building skills, as well as the ability to collaborate effectively with internal team members to ensure seamless care. This is a full-time position, Monday through Friday, from 8:00 AM to 5:00 PM, with a one-hour lunch break each day. Key Responsibilities Coordinate and schedule client appointments and in-home visits Maintain accurate, timely documentation of client information and care plans Respond to client and family inquiries professionally and promptly Collaborate with internal care teams to support high-quality, coordinated client care Assist in developing and implementing effective client care strategies Qualifications High school diploma or equivalent required Previous experience in client care, healthcare, or a related field preferred Excellent communication and interpersonal skills Strong organizational, time management, and multitasking abilities Ability to work independently and as part of a collaborative team Must be able to travel in and around all of the Central Oregon area Compensation & Benefits Hourly wage of $25, paid bi-weekly $0.50/hr increase for bilingual in Spanish Health Benefits (Medical, Vision, and Dental) Mileage Reimbursement Paid Time Off Plan Ongoing training and professional development opportunities Why Join Almost Family, LLC? At Almost Family, LLC, you'll be part of a supportive team committed to compassionate, high-quality care. We value our employees and provide opportunities for growth while making a positive impact on the lives of clients and their families.

Details Information Department Vet Teaching Hospital (VTH) Position Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees. The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients. The Small Animal Patient Services Coordinator (PSC) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments. Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital. The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: * Top 1.4% university in the world * More research funding than all public universities in Oregon combined * 1 of 3 land, sea, space and sun grant universities in the U.S. * 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties * 7 cultural resource centers that offer education, celebration and belonging for everyone * 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates * 35k+ students including more than 2.3k international students and 10k students of color * 217k+ alumni worldwide * For more interesting facts about OSU visit: ***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: * Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. * Free confidential mental health and emotional support services, and counseling resources. * Retirement savings paid by the university. * A generous paid leave package, including holidays, vacation and sick leave. * Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. * Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. * Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. Key Responsibilities 80% PATIENT CARE & SERVICE COORDINATION * Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses. * Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics. * Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment. * Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment. * Assists in other areas of the hospital as needed. 20% SUPERVISION * Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers). * Encourages professional development for staff by identifying and implementing training opportunities within the unit. * Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime. * Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff. * Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal. * Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices. * Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed. * Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service. What You Will Need * Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date. * 3 years experience in small animal surgery as a CVT. * Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds. * Demonstrated ability to effectively instruct others in veterinary techniques. * Ability to work independently and practice good judgement to ensure high quality care. * Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have * VTS in Surgery * Two (2) years of experience in a supervisory role * EzyVet/Vet Radar experience Working Conditions / Work Schedule This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee) The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather. Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description ********************************************************* Posting Detail Information Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by January 30, 2026. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants. When applying you will be required to attach the following electronic documents: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. 3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary. Starting salary within the salary range will be commensurate with skills, education, and experience. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Robyn Panico **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************. Supplemental Questions

Resident Care Manager/MDS Coordinator (RN) Setting: Skilled Nursing Status: Full-Time Schedule: Monday-Friday Apply online at ************************ At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. 401 (k) Plan: After 90 days of employment, with matching program. Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave. EAP Canopy with unlimited telehealth mental health visits. Continuing Education and Higher Education Reimbursement. Generous employee referral bonus program. Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account). Professional Development: Opportunities for growth and development within the company. Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more. Responsibilities: Participate in the development of a written plan of care for each resident and review resident's medical and nursing treatments to ensure they are in accordance with the resident's care plan and wishes. Complete the planning, scheduling and revising of the MDS, including the implementation of CAA's and Triggers. Make daily rounds to ensure that all nursing personnel are performing their work assignments. Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided and the resident's response to care and wishes. Develop and maintain a good working rapport with all facility personnel to ensure that the needs of the resident are met. Participate in reviews of the discharge plans and prepare reports for the Care Plan Committee as directed. Delegate, train, evaluate and support RN, LPN and CNA personnel. Provide direct nursing care as necessary. Assist the Director of Nursing Services and fill in as needed. Participate in facility surveys by authorized government agencies. Make recommendations for new or changes in procedures, policies, methods, education, reference material and general nursing practices to ensure the highest level of quality patient care is given. Attend continuing education programs designed to keep you abreast of changes in your profession, and participate in/provide leadership for in-service training for nursing personnel. Review patient care plans for appropriate goals, problems, approaches, and revisions based on nursing needs. Ensure all personnel involved in providing care to the patients are aware of their care plans. Schedule and facilitate care plan conferences. Monitor and guide the completion of PPS and OBRA assessments. Manage the Utilization Review (UR) process. Oversee MAR's treatment, flow sheets and physicians orders. Participate in facility surveys by authorized government agencies. Qualifications: Must possess a nursing degree from an accredited college or university. Must possess a current, unencumbered, active license to practice as a registered nurse in this state. Must have a minimum of 1 year of experience as a supervisor in a healthcare setting. Must have training in rehabilitative and restorative nursing practices. MDS Certification is preferred. Knowledgeable and experienced in the RAI process, CAAs, RUG categories and MDS 3.0. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities. Must chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident and resident's response to care. Experience with Electronic Medical Records and computer documentation systems. Maintain confidentiality of all resident care information in accordance with HIPAA guidelines. Must have active CPR/BLS certification Avamere is an Equal Opportunity Employer and participates in E-Verify #clinical95

Job Description Resident Care Manager/MDS Coordinator (RN) Setting: Skilled Nursing Status: Full-Time Schedule: Monday-Friday Apply online at ************************ At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. 401 (k) Plan: After 90 days of employment, with matching program. Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave. EAP Canopy with unlimited telehealth mental health visits. Continuing Education and Higher Education Reimbursement. Generous employee referral bonus program. Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account). Professional Development: Opportunities for growth and development within the company. Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more. Responsibilities: Participate in the development of a written plan of care for each resident and review resident's medical and nursing treatments to ensure they are in accordance with the resident's care plan and wishes. Complete the planning, scheduling and revising of the MDS, including the implementation of CAA's and Triggers. Make daily rounds to ensure that all nursing personnel are performing their work assignments. Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided and the resident's response to care and wishes. Develop and maintain a good working rapport with all facility personnel to ensure that the needs of the resident are met. Participate in reviews of the discharge plans and prepare reports for the Care Plan Committee as directed. Delegate, train, evaluate and support RN, LPN and CNA personnel. Provide direct nursing care as necessary. Assist the Director of Nursing Services and fill in as needed. Participate in facility surveys by authorized government agencies. Make recommendations for new or changes in procedures, policies, methods, education, reference material and general nursing practices to ensure the highest level of quality patient care is given. Attend continuing education programs designed to keep you abreast of changes in your profession, and participate in/provide leadership for in-service training for nursing personnel. Review patient care plans for appropriate goals, problems, approaches, and revisions based on nursing needs. Ensure all personnel involved in providing care to the patients are aware of their care plans. Schedule and facilitate care plan conferences. Monitor and guide the completion of PPS and OBRA assessments. Manage the Utilization Review (UR) process. Oversee MAR's treatment, flow sheets and physicians orders. Participate in facility surveys by authorized government agencies. Qualifications: Must possess a nursing degree from an accredited college or university. Must possess a current, unencumbered, active license to practice as a registered nurse in this state. Must have a minimum of 1 year of experience as a supervisor in a healthcare setting. Must have training in rehabilitative and restorative nursing practices. MDS Certification is preferred. Knowledgeable and experienced in the RAI process, CAAs, RUG categories and MDS 3.0. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities. Must chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident and resident's response to care. Experience with Electronic Medical Records and computer documentation systems. Maintain confidentiality of all resident care information in accordance with HIPAA guidelines. Must have active CPR/BLS certification Avamere is an Equal Opportunity Employer and participates in E-Verify #clinical95

Resident Care Manager/MDS Coordinator (RN) Setting: Skilled Nursing Status: Full-Time Schedule: Monday-Friday Apply online at ************************ At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. 401 (k) Plan: After 90 days of employment, with matching program. Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave. EAP Canopy with unlimited telehealth mental health visits. Continuing Education and Higher Education Reimbursement. Generous employee referral bonus program. Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account). Professional Development: Opportunities for growth and development within the company. Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more. Responsibilities: Participate in the development of a written plan of care for each resident and review resident's medical and nursing treatments to ensure they are in accordance with the resident's care plan and wishes. Complete the planning, scheduling and revising of the MDS, including the implementation of CAA's and Triggers. Make daily rounds to ensure that all nursing personnel are performing their work assignments. Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided and the resident's response to care and wishes. Develop and maintain a good working rapport with all facility personnel to ensure that the needs of the resident are met. Participate in reviews of the discharge plans and prepare reports for the Care Plan Committee as directed. Delegate, train, evaluate and support RN, LPN and CNA personnel. Provide direct nursing care as necessary. Assist the Director of Nursing Services and fill in as needed. Participate in facility surveys by authorized government agencies. Make recommendations for new or changes in procedures, policies, methods, education, reference material and general nursing practices to ensure the highest level of quality patient care is given. Attend continuing education programs designed to keep you abreast of changes in your profession, and participate in/provide leadership for in-service training for nursing personnel. Review patient care plans for appropriate goals, problems, approaches, and revisions based on nursing needs. Ensure all personnel involved in providing care to the patients are aware of their care plans. Schedule and facilitate care plan conferences. Monitor and guide the completion of PPS and OBRA assessments. Manage the Utilization Review (UR) process. Oversee MAR's treatment, flow sheets and physicians orders. Participate in facility surveys by authorized government agencies. Qualifications: Must possess a nursing degree from an accredited college or university. Must possess a current, unencumbered, active license to practice as a registered nurse in this state. Must have a minimum of 1 year of experience as a supervisor in a healthcare setting. Must have training in rehabilitative and restorative nursing practices. MDS Certification is preferred. Knowledgeable and experienced in the RAI process, CAAs, RUG categories and MDS 3.0. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities. Must chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident and resident's response to care. Experience with Electronic Medical Records and computer documentation systems. Maintain confidentiality of all resident care information in accordance with HIPAA guidelines. Must have active CPR/BLS certification Avamere is an Equal Opportunity Employer and participates in E-Verify #clinical95