Ambulatory care coordinator jobs in Stratford, CT - 125 jobs
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Care Coordinator
Diamond and Denim Recruiting LLC
Ambulatory care coordinator job in Stratford, CT
Job Title: Home Care Scheduler
Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Type: In-Office
Pay Range: $45,000 - $50,000 annually, based on experience
We are seeking a detail-oriented and highly organized Home Care Scheduler to join our Salisbury, MD team. The ideal candidate will have experience managing high-volume scheduling in a fast-paced home care environment. This role requires a proactive professional with strong communication skills, who can balance client needs and caregiver availability while maintaining compliance and care continuity.
Key Responsibilities:
Schedule and coordinate home care services for a caseload of 50+ clients
Utilize the LTSS system to input, manage, and track service authorizations, caregiver schedules, and visit logs
Ensure all shifts are staffed appropriately and in compliance with care plans and regulatory requirements
Communicate with caregivers and clients to confirm schedules, resolve conflicts, and adjust assignments as needed
Maintain accurate and up-to-date client and caregiver information in internal systems
Collaborate with intake, field staff, and case managers to ensure seamless service delivery
Monitor and respond to staffing challenges quickly and efficiently
Provide exceptional customer service to clients, families, and field staff
Qualifications:
1-2 years of home care scheduling experience required
Experience handling 50+ client caseloads
Proficiency with the LTSS system is strongly preferred
Excellent organizational, problem-solving, and communication skills
Ability to work independently and prioritize tasks in a deadline-driven environment
Strong computer skills and comfort with scheduling platforms
High school diploma or equivalent required; additional healthcare or administrative education a plus
Why Join Us?
Be part of a mission-driven team improving lives through compassionate care
Consistent weekday schedule with a supportive in-office environment
Growth opportunities within a reputable and expanding organization
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Home Care: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Stratford, CT 06615 (Required)
Work Location: In person
$45k-50k yearly 22h ago
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Associate Patient Care Coordinator
Unitedhealth Group 4.6
Ambulatory care coordinator job in Mount Kisco, NY
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together. **
**Optum** has an immediate opening for a friendly, patient focused and detailed Associate Patient CareCoordinator to join our team. The **Associate Patient CareCoordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
**Schedule:** A 40-hour work week Monday through Friday from 9:00 am to 5:30 pm. Rotating Saturdays from 8:30 am to 1:00pm. The schedule to be determined by the supervisor upon hire.
**Location:** 90 South Bedford Road, Floor One, Mount Kisco, NY **10549**
**Primary Responsibilities:**
+ Obtain accurate and updated patient information, such as name, address, insurance information
+ Perform insurance verification on the date of service
+ Obtain patient signatures for required documents
+ File, Fax and maintain medical records,
+ Confirms and schedule appointments
+ Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
+ Answering incoming and outgoing telephone calls promptly and courteously
+ Follow the Payment Security policy and procedures according to Optum Medical guidelines
+ Perform referral documentation promptly
+ Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
+ Adhere to the standards identified via Sparq regarding Optum Employee Policies
+ Work cohesively with fellow employees to achieve specific team goals
+ Comfortable working in high pace environment
+ Assure the continuity of care through scheduling and tracking systems
+ Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
+ Comply with administrative policies to ensure quality of care
+ Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
+ All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
+ Crosstrain and help in other locations if needed
+ Performs other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
+ 1+ years of customer service or healthcare related experience
+ Ability to maintain work tasks in an efficient manner
**Preferred Qualifications:**
+ 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
+ Experience working with an electronic health record (EPIC)
+ Knowledge of Medical terms
+ Bilingual Spanish and English
**Soft Skills:**
+ Ability to work independently and maintain good judgment and accountability
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
$16-27.7 hourly 2d ago
Patient Care Coordinator
JECT
Ambulatory care coordinator job in Rye Brook, NY
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well.
Description
We are looking for an Aesthetic Patient CareCoordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location.
JECT's Core Values
Specialized:
JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized:
JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.
Welcoming:
At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.
Collaborative:
As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Expectations
Ability to multi-task in a fast-paced environment, whilst still being attentive to clients
Ability to take the lead on a conversation and initiate a consultative approach
Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client
Existing knowledge of medical aesthetic services highly advantageous
Must be willing to work a flexible schedule including some evenings and weekends
Qualifications
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Compensation & Benefits
Competitive compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
$20k-45k yearly est. 1d ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Ambulatory care coordinator job in Stratford, CT
Job Description
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient CareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient CareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$18k-40k yearly est. 7d ago
Patient Care Coordinator
Specialty1 Partners
Ambulatory care coordinator job in North Haven, CT
Job Description
Our office, Connecticut Oral Surgery Centers - North Haven, is seeking a Patient CareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient carecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Schedule
Monday - Friday- No weekends required
Your Background
You are a resourceful Patient CareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient CareCoordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$18-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$18-23 hourly 3d ago
Care Coordinator
Groth Pain and Spine 4.2
Ambulatory care coordinator job in Smithtown, NY
Job Description
Timothy Groth MD PC is Long Island's number one pain management practice because we value our team and treat everyone as valuable individuals. We have high standards and expect a great work ethic with patient centered values. We believe in going the extra mile for the patients we serve and the people who work for us! As a more modern practice we focus on teamwork, collaboration, and proactive problem solving so that we are always ahead of the game and building together.
Minimum Qualifications:
1+ years of experience in healthcare coordination or a related field.
Strong organizational and communication skills.
Ability to work independently and as part of a team.
Proficiency in Health Insurance portals
Knowledge of No Fault and Workers Comp
Responsibilities:
Schedule New patients
Maintain accurate and up-to-date patient records, including medical histories, test results, and treatment plans.
Collect up to date insurance information
Utilize Insurance portals to verify insurance status and benefits
Skills:
For this role, we are looking for someone with experience booking new patients. In this position you will be obtaining previous MRIs, checking eligibility on insurance portals, setting up new patients and their cases, and getting some authorizations. This is a fast paced job where we book over 150 new patients per week. Experience with pain management including WC, NF, Medicare, Commercial insurances, and Health First and Fidelis is a huge plus. This is an IN PERSON position only.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Paid time off
Work Location: In person
$25-30 hourly 15d ago
Pediatric Care Coordinator
Fair Haven Community Health Care 4.0
Ambulatory care coordinator job in New Haven, CT
Job Description
We are seeking a Pediatric CareCoordinator to join our dynamic team! Job purpose The Pediatric CareCoordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The CareCoordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the CareCoordination Program Manager, the Pediatric CareCoordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The CareCoordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the CareCoordinator interacts
Use technological platforms to link patients with needs to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments.
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
Attend relevant trainings as required and assigned.
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
Experience in CareCoordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
Bilingual in English and Spanish is highly desirable.
Direct Reports
None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$41k-50k yearly est. 25d ago
MDS Coordinator (RN) - Part-Time
Benchmark Senior Living 4.1
Ambulatory care coordinator job in Redding, CT
MDS Coordinator (RN) Part-Time Skilled Nursing Community | Approximately 20 Hours per Month Join, stay, and grow with Benchmark. Connect with your calling. Meadow Ridge is the premier life care retirement community in Fairfield County, located on 136 acres in beautiful Redding, Connecticut.
In this unique and enriching environment, we offer Independent and Assisted Living apartment homes, as well as a skilled Health Center where we provide our residents with quality care and services.
We are seeking an experienced and detail-oriented Part-Time MDS Coordinator (RN) to support Ridgecrest, our skilled Health Center. This role is well suited for experienced nurses seeking reduced hours, added flexibility, or a meaningful way to stay clinically engaged without a full-time schedule.
Part-time position
Approximately 20 hours per month
Flexible scheduling
Hours and shifts may be flexed be worked in based on assessment schedules
Pay range: $47-$51 per hour, based on experience, qualifications, and internal equity
Responsibilities
The Part-Time MDS Coordinator is responsible for coordinating and completing the Resident Assessment Instrument (RAI) and care planning process to ensure accurate clinical assessments, regulatory compliance, and Medicare/Medicaid billing. This role works collaboratively with interdisciplinary team members to support resident-centered care and quality outcomes.
Key Responsibilities
Coordinate and ensure timely completion of all Medicare and non-Medicare MDS assessments
Maintain current knowledge of Medicare, Medicaid, OBRA, and state regulations
Evaluate residents for Medicare eligibility and monitor available days
Identify significant changes in condition and complete required reassessments
Transmit MDS data to CMS accurately and on schedule
Collaborate with nursing, rehabilitation, and business office teams to support billing accuracy
Support development and ongoing review of resident care plans
Provide education and guidance related to documentation and care planning
Conduct documentation audits to support compliance and billing integrity
Maintain compliance with HIPAA and all applicable policies and regulations
Perform other related duties as assigned
Qualifications
Registered Nurse (RN) license in good standing
Bachelor's degree in Nursing or substantial experience as an MDS Coordinator
Experience with the CMS Resident Assessment Instrument (RAI) process
Skilled nursing or long-term care experience preferred
Strong attention to detail and organizational skills
Ability to work independently and collaboratively
Comfort with electronic documentation systems
Benefits
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid training and company-provided uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401(k) Retirement Plan with Company Match*
Medical, Vision & Dental Benefits*
Tuition Reimbursement Program*
Vacation and Health & Wellness Paid Time Off*
*Eligibility may vary by employment status.
$47-51 hourly 15d ago
Client Care Coordinator
Choice of New Rochelle In 3.4
Ambulatory care coordinator job in White Plains, NY
Title: Client CareCoordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and carecoordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation).
Essential Functions of the Role:
Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines.
For all assigned cases:
Set client goals.
Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly.
o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems.
o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency.
o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating.
Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments.
o Connect with each assigned client minimally 1 x per month.
Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.
Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to carecoordination.
Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.
Other activities as assigned.
Decision Making Authority:
Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client CareCoordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses.
Working Relationships:
Internal: Client Care Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule:
Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home
Physical Demands:
Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Computer literacy required.
Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a plus.
Compensation Range: $36,500.00 - $40,000.00 per year
$36.5k-40k yearly Auto-Apply 60d+ ago
Patient Care Coordinator
Satori Digital
Ambulatory care coordinator job in Greenwich, CT
Job Description
We're seeking a compassionate and detail-oriented Patient CareCoordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
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$23-25 hourly 15d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Ambulatory care coordinator job in Stamford, CT
Compensation: $20 - $21 + AMP Rewards & Beauty Budget
Location: AMP Connecticut, P.C.- Ever/Body - South Windsor| Full-Time or Part-Time
About Us
AMP Connecticut, P.C- Ever Body - South Windsor, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured
Position Overview
We're seeking a skilled Aesthetic Injector to join our growing team at our AMP Connecticut, P.C- Ever Body - South Windsor. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism.
This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture.
What You'll Do
Greet and serve as the first point of contact for all patients
Support providers by ensuring chart documentation is complete and patient flow is smooth
Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
Schedule appointments, answer calls, and conduct patient outreach
Educate patients on services, promotions, rewards, and financing options
Build strong patient relationships that promote loyalty and repeat visits
Contribute to re-engagement and retention strategies
If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.
Qualifications
Compensation & Perks
At AMP Connecticut, P.C- Ever/Body - South Windsor, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:
Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
Recharge Time - flexible PTO and holiday closures to support balance and well-being
Shared Success - profit-sharing opportunities for eligible management and support staff
Our Culture
Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.
Driven by Values
Leadership - Lead the Way
Excellence - Be the Wow
Growth - Pursue Growth
Integrity - Be Honest
Community - Cultivate Community
Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful.
Work Environment
This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required.
Equal Employment Opportunity Statement
AMP Connecticut, P.C- Ever Body - South Windsor is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law
$20-21 hourly 5d ago
Individualized Care Coordinator-White Plains, NY
Greater Mental Health of New York
Ambulatory care coordinator job in White Plains, NY
Reports To: Program Director of Children's Advocacy Services Program: Cross Systems Unit Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt
Salary Range: $54,000-$58,000
Summary Description:
The Cross Systems Unit provides community-based carecoordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized CareCoordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized CareCoordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC's are intended and empowered to cut across organizational and disciplinary boundaries.
Responsibilities:
Provide outreach to engage children and families who are eligible for the program.
Conduct a comprehensive, strengths-based assessment of the child and family and their service needs.
Develop a child and family specific service plan in collaboration with each family.
Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner.
Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals.
Facilitate ongoing communication among the child, family and community providers.
Provide crisis intervention and stabilization to children and families in the program as needed.
Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County.
Document client progress and maintain a permanent record of client activity according to established methods and procedures.
Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York.
Other designated or related duties.
Competencies:
Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology.
Familiarity with and ability to use an Electronic Health Record system.
Experience in understanding family systems based on diversity of cultural and ethnic backgrounds.
Highly organized, detail-oriented, and self-motivated.
Key Performance Indicators (KPIs):
ICC is expected to complete documentation in a timely manner, as per DSS contract and agency's standards.
ICC is expected to visit families a minimum of two times per month as per DSS contract requirements.
Requirements:
The Individualized CareCoordinator must have a Bachelor's Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master's Degree in the human service field with one year of experience.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Familiarity with and ability to use an Electronic Health Record system.
Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
The Individualized CareCoordinator must have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier.
The Individualized CareCoordinator must maintain current New York State Defensive Driving certification.
The Individualized CareCoordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search.
The Individualized CareCoordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
The Individualized CareCoordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
The Individualized CareCoordinator must be legally eligible to work in the United States without sponsorship.
Fluency in English (Reading, Writing, Speaking).
Fluency in Spanish preferred but not required.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Proficiency in Microsoft Office suite and database management systems.
Fluency in English (Reading, Writing, Speaking).
Must be cleared and maintain clearance by applicable regulatory clearances as required.
Legally eligible to work in the United States without sponsorship.
Special Considerations:
Must be able to meet with families when youth are out of school during after-school hours.
This is a mobile position requiring field work.
Hours per week, reporting structure, and location are subject to change per program needs.
Mandated Reporter:
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.
$54k-58k yearly Auto-Apply 60d+ ago
Patient Care Coordinator Meriden Family Dental
Ct Dental Mgmt
Ambulatory care coordinator job in Meriden, CT
Job DescriptionSalary:
Position: Full-Time Front Desk / Patient CareCoordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient CareCoordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What Were Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$17k-40k yearly est. Easy Apply 19d ago
Care Coordinator
Integrated Health Administrative Services 4.5
Ambulatory care coordinator job in Mamaroneck, NY
The CareCoordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. CareCoordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment.
Coordinator Responsibilities:
• Answer phones in a professional and courteous manner
• Process telephone and electronic orders/inquiries and requests as needed; refer were applicable
• Verify Patient Demographics including insurance, social security numbers, DOB etc.
• Requesting and obtaining proper medical documentation/notes where applicable
• Communicate/fax/upload medical reports as needed
• Process or refer facility requests to applicable department
• Perform support tasks requested by Logistics Coordinator/Dispatcher
• Additional duties as delegated by management
• Conforms to all applicable HIPAA compliance and safety guidelines
$43k-61k yearly est. 60d+ ago
Patient Care Coordinator-The Smile Spot
Bebright
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
$18k-40k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator-The Smile Spot
The Smile Spot Children's Dentistry & Orthodontics
Ambulatory care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
$18k-40k yearly est. 2d ago
Care Coordinator - 0005N - Mon-Fri 9AM-5PM
Welllife Network 3.4
Ambulatory care coordinator job in Coram, NY
Make an Impact.
At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York's largest nonprofit health and human services organizations, you'll join a team dedicated to compassion, inclusion, and excellence - helping individuals and families thrive every day.
Position Summary:
CareCoordinators are responsible for working collaborative with their clientele, all their support systems to include community providers to insure support for overall health and wellness.
Essential Accountabilities:
Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often co-occurring.
Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.
Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness.
Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field.
Advocate for and support clients to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions.
Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources.
Collaborate with community providers at least monthly as part of a multi-disciplinary team to ensure goal-directed care planning.
Conduct crisis intervention when needed and follow up accordingly.
Maintain detailed, timely, and accurate record keeping in an electronic medical record. Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).
Complete all required monthly documentation as required to ensure continuity of engaged clients' medical insurance and to ensure appropriate and accurate billing.
Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns.
Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisor
Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.
Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills.
Participate in bi-weekly individual supervision to address concerns/issues and improve skill development.
Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
Be responsible for agency cell phone, laptop, and associated items.
Follow program guidelines as outlined in the personnel manual.
Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.
Other Responsibilities:
Maintain confidentiality at all times.
Participate in activities of other staff members in their absence or during periods of staff shortage.
Represent the agency at meetings, trainings not otherwise specified.
Ability to work flexible schedule as work schedule and locations are subject to change
What You'll Gain
Compensation: Competitive hourly rate based on experience.
Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
Work-Life Balance: Paid time off, holidays, and personal days.
Wellness Program: Free and low-cost gym and wellness access and support.
Training & Growth: Ongoing professional development and career advancement opportunities.
Meaningful Work: Direct impact on the lives of youth and their families.
Supportive Environment: A collaborative team that values your contributions
Qualifications
Bachelor's degree and two years' experience in Human Services required; New York State driver's license and access to a vehicle required
$38k-46k yearly est. 16d ago
Client Care Coordinator
Choice of New Rochelle In 3.4
Ambulatory care coordinator job in White Plains, NY
Title : Client CareCoordinator Reports To : Client Care Supervisor FLSA : Non-Exempt Status : Full-time Supervisory Responsibility : Not Applicable Purpose of the Role :Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and carecoordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role : Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines.
For all assigned cases :
Set client goals.
Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly.
o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems.
o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency.
o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating.
Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments.
o Connect with each assigned client minimally 1 x per month.
Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.
Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to carecoordination. Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. Other activities as assigned.
Decision Making Authority :
Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client CareCoordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses.
Working Relationships :
Internal: Client Care Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule :
Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home
Physical Demands :
Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role :
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Computer literacy required.
Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a plus.
Compensation Range: $36,500.00 - $40,000.00 per year
$36.5k-40k yearly Auto-Apply 60d+ ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Ambulatory care coordinator job in Guilford, CT
Job Description
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient CareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient CareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$17k-40k yearly est. 7d ago
Patient Care Coordinator-The Smile Spot
Bebright
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
How much does an ambulatory care coordinator earn in Stratford, CT?
The average ambulatory care coordinator in Stratford, CT earns between $36,000 and $68,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Stratford, CT