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Ambulatory care coordinator jobs in Sun City West, AZ - 69 jobs

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  • Plastic Surgery Practice Sales - Patient Care Coordinator

    Yellowtelescope

    Ambulatory care coordinator job in Scottsdale, AZ

    Growing plastic surgery practice in Scottsdale, AZ is seeking a superstar Patient Sales Coordinator with a strong sales background. The practice is owned by a Harvard-trained board-certified plastic and reconstructive surgeon who has performed thousands of cosmetic surgery procedures with impressive results and focuses on providing a concierge approach to their patients. The winning candidate must: Be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. Focus on driving sales and results, coupled with a fervent desire to implement and sustain organization and efficiency throughout the practice. This is NOT an administrative position - it is a sales position with some admin work. Have a strong ability to build relationships as well as a desire to perform outreach with a positive attitude and friendly demeanor. Be able to work in a beautiful office (this is not a remote position). Responsibilities: Sales - sell procedures, treatments and medical spa services ranging from several hundred dollars to over $30,000 to prospective patients through extensive phone conversations and live in-person consultations. 5 days per week will be focused on selling, through phone consultations, live & virtual consultations, email and phone follow-up and similar activities. 50-100+ outgoing and incoming email and phone efforts are commonplace in this role daily. Comfort with quoting and selling procedures and contacting literally hundreds of patients weekly is core to this role, as is intensive computer notation and follow-up. Operations Assistance - assist in daily various duties to help the team including event planning and execution, creating and reviewing reports, preparing patients for surgery and completing appropriate steps, and more. Additional Responsibilities: Organization- Task orientation, prompt completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNow or NexTech is preferred but not required. Positivity - we seek a bubbly, positive, sunny outlook from our winning candidate who will work well with others. High ethical standards, zero-drama, professionalism is a must in this role. Whatever it takes attitude with a sales focus. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner. Job Requirements: Bachelor's degree 2-5+ years of sales and/or sales management experience is required (cosmetic medical, plastic surgery, direct sales, or similar is a bonus. The ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job. Must be confident and comfortable presenting prices ranging from several hundred dollars to over 30 thousand dollars, asking for the order and selling on the spot. A belief in and understanding of how to sell luxury items is a must. Outstanding communication and presentation skills. Belief in the power of cosmetic surgery, procedures and treatments to change the lives of appropriate candidates for the better. Type accurately at no less than 40 wpm - 55wpm a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly is paramount. Excellent follow-up and organizational skills - an addiction to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, no-drama attitude, and positive attitude a must. Working well with existing team members is important. Willingness to utilize existing skills and talent, while simultaneously learning and executing the company's proven system. Are you no-drama, task-oriented, self-competitive, and motivated to achieve personally and for your team? Then this may be a great position for you. Pay Structure, Perks, and Benefits: Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $80,000-$110,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical. Paid Vacation + Holidays Positive work environment working directly, daily, with the doctor and staff. Reasonable hours (M-F, 8-5pm) Medical insurance Opportunity to play an integral part in a growing business Free and at cost treatments
    $28k-41k yearly est. 3d ago
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  • Care Coordinator

    Total Care Connections 4.3company rating

    Ambulatory care coordinator job in Tempe, AZ

    Schedule: Full-Time, On-Site Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Be the Connection That Makes Care Exceptional At Total Care Connections, we believe care coordination is more than paperwork and scheduling. It is about people. As a Care Coordinator, you will be a vital link between clients, families, caregivers, and our internal team, ensuring care is delivered with excellence, compassion, and compliance. This role is ideal for someone who is organized, relational, detail-oriented, and motivated by meaningful work that truly impacts lives. What You Will Do Support Clients and Families Conduct in-home client assessments and reassessments Build strong, trusting relationships with clients and families Identify barriers to care and communicate solutions to the care team Ensure care plans are created or updated within 24 hours of assessments Perform supervisory visits in alignment with regulatory and company standards Create and Manage Care Plans Develop individualized, comprehensive care plans based on client needs Coordinate private and community-based resources to support care Collaborate with external providers, insurers, and professional partners Keep care plans current as client needs evolve Ensure Quality and Compliance Participate in Quality Assurance and Performance Improvement initiatives Maintain accurate, audit-ready documentation Support compliance with licensure requirements, Medicaid regulations, and company policies Participate in quarterly QAPI and compliance meetings Support and Develop Caregivers Conduct new caregiver orientations and ongoing training Perform supervisory visits and competency evaluations Support caregivers by addressing concerns and identifying training needs Partner with leadership to create a positive and supportive caregiver experience Be a Collaborative Team Player Assist with answering phones and administrative tasks as needed Participate in team meetings and help prepare agendas Support scheduling, recruiting efforts, eligibility verification, and authorizations Serve as a professional and positive representative of Total Care Connections What You Bring Skills and Strengths Excellent customer service and communication skills Strong computer proficiency and comfort learning new systems Exceptional organization and attention to detail Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and decision-making skills Team-focused mindset with flexibility and professionalism Experience and Requirements At least one year of experience in care coordination, care supervision, or care management Must be a Notary Public or able to obtain Notary certification if required by branch location Reliable transportation and clean driving record Physical and Work Requirements Ability to work full-time on-site during regular business hours Ability to sit for extended periods while working at a computer Ability to travel to client homes and community locations as needed Why Work at Total Care Connections We take care of our people so they can take great care of others. Our Comprehensive Benefits Package Includes Competitive pay Health, dental, and vision insurance Paid time off and paid holidays 401(k) retirement plan with company match Financial and Income Protection Short-term disability insurance Long-term disability insurance Company-paid life insurance Voluntary life insurance options Accident insurance Critical illness insurance Family and Life Support Paid pregnancy disability leave up to six weeks Up to two weeks of paid parental leave Supportive return-to-work culture for growing families Unique Total Care Connections Benefits Total Care Relief Fund to support team members during times of unexpected hardship Leadership that genuinely cares about your success and well-being Opportunities for professional growth and advancement At Total Care Connections, you are not just taking a job. You are joining a mission, a team, and a company committed to serving others extraordinarily. Ready to Join a Team That Truly Cares? If you are passionate about quality care, compliance, and supporting both clients and caregivers, we would love to meet you. Apply today and help us continue delivering extraordinary care.
    $32k-46k yearly est. 3d ago
  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Ambulatory care coordinator job in Scottsdale, AZ

    The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $31k-39k yearly est. Auto-Apply 40d ago
  • Patient Care Coordinator

    Axis for Autism

    Ambulatory care coordinator job in Phoenix, AZ

    Job DescriptionWhy You'll Love this Patient Care Coordinator Job! Axis for Autism is seeking a full-time Patient Care Coordinator to ensure that patients and their families receive exceptional care and support throughout the diagnostic evaluation process. The Care Coordinator is responsible for managing patient interactions, coordinating appointments, handling administrative tasks, and providing a compassionate and organized experience for families navigating autism diagnostic services. This role requires a deep understanding of the Diagnostic Autism Evaluation processes, excellent organizational skills, and a strong commitment to patient advocacy and satisfaction. Starting Pay: $21/hr Why Axis for Autism? Competitive Compensation Medical, Dental, & Vision (Axis pays 80% of individual coverage) Company paid Basic Life Insurance and Short-Term Disability 401K Retirement Plan (Pre-Tax & ROTH) Generous PTO (vacation time) & PST (paid sick time) Paid Training with CEUs and professional development opportunities Productivity Incentives A work environment with dedicated clinical professionals who share the passion for helping the individuals we serve. Opportunities to grow & learn professionally/personally within the ABA field. Working environment that is collaborative with multidisciplinary team Continued growth in your career field. Referral bonus program Ready to make a direct and lasting impact on Arizona families? Apply today for the Patient Care Coordinator.Responsibilities Provide a welcoming and supportive experience for patients and families over the phone, building positive and empathetic relationships while addressing their needs and concerns. Inbound/Outbound direct patient communication will be a majority of the Care Coordinator's daily responsibility. Provide detailed information about the diagnostic process, including procedures, timelines, and necessary preparations. Since the intake process for a successful evaluation is extensive and time-consuming, a high level of encouragement is required to convince families to complete the process. Communicate clearly and effectively with families regarding appointment details, evaluation results, and next steps. Relay important information and follow-up instructions from the diagnostic team. Address patient and family inquiries and concerns with empathy and clarity. Assist families in understanding and navigating insurance coverage and financial assistance Required Skills Bachelor's degree preferred but not required. Minimum of one year of administrative and healthcare experience within a highly professional environment. Prior case management or care coordination experience preferred. Working knowledge of health insurance plans including reading plan requirements. Bilingual - English/Spanish is required Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures. Working knowledge of medical terminology, insurance, and/or electronic medical record systems is beneficial. Excellent interpersonal skills. Adept at multitasking. Working knowledge of computer programs. Ability to demonstrate empathy and compassion Works collaboratively and productively within a multi-disciplinary team.
    $21 hourly 16d ago
  • Patient Care Coordinator - N Phoenix

    Kelly H Roy Md PC

    Ambulatory care coordinator job in Phoenix, AZ

    Full-time Description The Patient Care Coordinator (PCC) serves as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center. This role involves scheduling appointments, processing referrals, and maintaining accurate patient records to ensure a smooth clinic experience. We have front desk openings at our North Phoenix clinic. Hours are M-F 7:30am-4:30pm with late clinic two days a week until 7pm. Key Responsibilities: Manage patient flow during check-in/check-out when working front office. Schedule appointments using the Athena system, matching provider availability with patient preferences. Process inbound and outbound calls related to referrals and appointment scheduling. Verify and update patient information and maintain accurate records. Collaborate with medical staff to ensure efficient operations and patient care. Collect payments and assist with the overall clinic environment. Requirements Qualifications: Strong customer service and communication skills. Experience with scheduling systems preferred. Ability to multitask in a fast-paced environment. Education & experience: High school diploma or GED. Experience working in a medical practice is desired. Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current driver's license and auto insurance. Traveling may be required between clinics and admin offices. Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Must have a commitment to excellence and high standards. Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to multitask, manage priorities and workflow. Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail. Able to operate computer software with training. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational level and with external customers. Physical Requirements and Work Environment: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate office requirement, including computer and copier equipment. Must be able to sit or stand for long periods of time, with occasional walking. Ability to bend and lift up to 25 pounds. Hearing and vision required required. Salary Description $17-$20/hr
    $17-20 hourly 60d+ ago
  • Patient Care Coordinator - Orthopedics

    Advanced Spine and Pain

    Ambulatory care coordinator job in Phoenix, AZ

    Join Arizona's Leader in Minimally-Invasive Pain Care About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices. Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. Employee Benefits We value our employees and offer a comprehensive benefits package, including: Paid Time Off (PTO) Sick Time 401(k) Retirement Plan Medical, Dental, and Vision Insurance Seven Paid Holidays JOB TITLE: ASOP Coordinator FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to VP Administrative Operations SUPERVISION EXERCISED: NONE GENERAL STATEMENT OF DUTIES Responsible for checking patients in and out of their appointments at the Deer Valley location and answering the ASOP line. Answering calls in a pleasant manner aiming towards a one call resolution. Responsible for assisting patients with inquiries and scheduling appointments. ASOP Coordinator is also responsible for maintaining schedules and insurance compliance. Communicating with patients via the various platforms offered and maintaining the various electronic messaging platforms. ESSENTIAL FUNCTIONS Responsible for managing the front desk for the ASOP team in Deer Valley. Checking patients in and out, ensuring appointments are scheduled prior to leaving. Responsible for answering the incoming ASOP line, scheduling all types of appointments, including but not limited to new patients, follow ups, post ops, and assisting with surgical appointments as necessary. Registers new patients ensuring accuracy. Meet metrics as set forth within the department, ensure 100% answer rate. Provides individualized care, which encourages the patient's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being. Assists with obtaining, requesting, and maintaining patient records, and loading referrals in the EMR. Attends to the patient's needs, aiming for a one call resolution. Demonstrates appropriate knowledge and competence of designated skills identified for this position. Fosters a positive and professional procedural environment by interacting with all people in a considerate, helpful, and courteous manner and by participating as a team member. Updates patient demographics, charts and insurances as needed. Responsible for managing ASOP providers' schedules. Responsible for reviewing, processing and following up on orthopedic recalls. Calls on all cancelled and no showed appointments. Assists surgery scheduler in scheduling surgeries, follow up, pre and post op appointments. Assists in processing internal referrals for surgical candidates, including DME, imaging, or other evaluations. Responsible for maintaining and processing all forms of inbound communications, including faxes, emails, imaging CDs and mail. Assists in maintaining the various company methods of communication, including emails, portal requests, text messages and chats. Works in collaboration with the ASOP providers and surgery scheduler to assist patients and schedule them accordingly Ability to communicate with patients and third parties proficiently and professionally. Responsible for answering inbound phone calls in a pleasant manner Maintains HIPAA at all times All other duties as assigned EDUCATION High School Diploma /GED Certificate EXPERIENCE Three to five years' work experience in a medical office setting Previous medical practice/pain management experience 5 or more years' experience with computer and paperless processes 5 years' experience of MS Office products KNOWLEDGE Working knowledge of medical insurances Prior use of practice management and EMR programs Work independently while maintaining a positive attitude SKILLS Skilled communicator and ability to work effectively in resolving problems Strong office and computer skills, experience with paperless workflows Solid organizational skills Exceptional attention to detail. Bilingual - preferred ABILITIES Ability to quickly resolve conflict in a respectful manner Ability to work independently and maintain a positive attitude Ability to interact with management, physicians, and teammates at all levels and effectively. Ability to communicate with teammates and management both in oral and written form. Ability to be able to meet deadlines in a fast-paced, quickly changing environment. Ability to act as gatekeeper and escalate relevant information to leadership as needed. Ability to treat confidential information with appropriate discretion. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Good visual acuity, accurate color vision. Requires sitting and standing associated with a normal office environment. ORGANIZATIONAL REQUIREMENTS This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
    $28k-41k yearly est. 60d+ ago
  • Care Coordinator II - School Based

    Valle Del Sol Community Health 3.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    About Valle del Sol Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement. Job Description: This individual will provide care coordination to youth and adult patients and their families to support in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This care coordinator works directly with youth and adults connected to our school-based partnerships and ensures special focus in coordination with school-based counselors, school-based support coaches and school administration as needed. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community and is passionate about supporting children and adults and their families to gain access to care to address their integrated health goals. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach and Child and Family Team Meeting facilitation focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffing to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct intakes, child and family team meetings, annual assessments, screeners, Crisis Plans and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will routinely facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $43,680/annual Benefits * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Flexible work schedules * Vision insurance Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Qualifications: * 18 Years of age or older; and * Bachelor's or master's degree in behavioral health (B.H.) related field; or * Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or * Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or * Associate degree AND 2 years of BH work experience; or * High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. * Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). * Strong verbal, written, and communications skills * Knowledge of Windows environment and/or Electronic Health Records Systems. * Ability to provide culturally sensitive services * Must have or be able to obtain a valid Fingerprint Clearance Card. * Must possess reliable transportation, valid driver's license, and proof of auto insurance. * Must maintain current BLS certification * Covid 19 Vaccination or Qualified Exemption (Religious or Medical). * TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire * Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
    $43.7k yearly 60d+ ago
  • Case Management Referral Coordinator

    Salt River Pima Maricopa Indian Community

    Ambulatory care coordinator job in Scottsdale, AZ

    Definition Definition: Under limited supervision of Supervisor, Referral Coordinator support the delivery of Primary Care services in the clinic setting by utilizing clerical processes in collaboration with multidisciplinary team in the delivery of consistent quality care to meet the needs of patient. This is treated as an FLSA Non-Exempt, and considered a DRIVING position. Essential Functions: (Essential functions may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification Examples of Tasks 1. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness * Investigation and follow up on missing or outstanding specialist appointments as required 2. Function as primary point of contact for the transmission of information between providers, patients, specialists and the community referral organizations * Assist patients and families to navigate the referral process * Serve as a patient advocate in communicating patient requests for interventions or actions by the Care Team * Executes in a timely and accurate manner the receipt of patient referrals 3. Coordinate referrals for specialist consultations, diagnostic studies, and medical equipment orders by faxing medical records to support the need for the referral * Assist in contacting insurance companies for patients to obtain benefits and authorization * Establish close working relationships with specialty offices, diagnostic imaging centers and medical equipment centers to facilitate mutual collaboration * Handles requests from third party referral sources and provides relevant information such as DME, Home Health and other services as needed * Identifies and utilizes community resources 4. Point of contact for patients and specialists for any questions. Assist in problem solving potential issues related the referral due to barriers * Must be trained and compliant with HIPAA regulations * Provide specific medical information to financial services to reduce incident of denial * Ensure complete and accurate patient registration to include demographics and current insurance information 5. Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party communications and internal communications * Reviews details and expectation of referral with the patient/caregiver * Reminds patients of scheduled appointments * Communicates patient updates and closes the referral loop accordingly 6. Performs other job-related duties that enhance and facilitate departmental operations. Knowledge, Skills, Abilities and Other Characteristics: * Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community * Knowledge of the health care policies and procedures. * Knowledge of and respect and sensitivity to cultural differences. * Knowledge of patient care and referral best practices, familiarity with verifying eligibility requirements. * Knowledge of confidentiality policies and regulations, as it pertains to position duties. * Knowledge of training and development opportunities and the ability to enhance job knowledge. * Skill in treating others with respect, and upholds organizational values. * Skill in taking responsibility for action, consequences, and handling situations with integrity. * Skill in learning and adapting new skills to the job. . * Skill in identifying and resolving problems in a timely manner. * Skill in working in team or group problem solving situations, changes approach/method to best fit the situation. * Skill in applying feedback to improve performance, demonstrating accuracy and thoroughness. * Ability to consistently be present and punctual. * Ability to ensure work responsibilities are covered during absences. * Ability to maintain integrity in work products. * Ability to communicate with tact and consideration effectively both in writing and verbally, while being a good listener. * Ability to manage difficult or emotional situations, responding promptly to needs and solicits feedback. * Ability to be open and objective to the views of others, including giving and welcoming feedback. * Ability to identify ways to improve and promote quality and efficiency; on personal work as well as processes and procedures of the job. * Ability to respond to requests for service and assistance timely. * Ability to work collaboratively in a team environment, asking and offering assistance when needed. * Ability to actively work to resolve conflicts. * Ability to adapt to changes in the work environment, and adjust accordingly. * Ability to prioritize and plan work activities, efficiently use time and set goals/objectives. * Ability to follow instruction, take direction of management and adhere to policy and procedures. Minimum Qualifications Education & Experience: High School Diploma or GED. Medical terminology experience preferred. At least one (1) year of related work experience required. Certifications: Graduate of an approved Medical Assistant program preferred. Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered. Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill. Special Requirements * This position is subject to working hours outside of normal workweek, including nights, weekends and holidays. * Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances, Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children. * Must possess a valid Arizona Operator's license Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate. In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission). Documents may be submitted by one of the following methods: 1) attach to application 2) fax ************** 3) mail or hand deliver to Human Resources. Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.
    $37k-55k yearly est. 9d ago
  • Case Management Coordinator

    Stars-Scottsdale Training and Rehabilitation Services

    Ambulatory care coordinator job in Scottsdale, AZ

    Job Description Scottsdale Training & Rehabilitation Services (STARS) is seeking a Case Management Coordinator to join the Community-Based Employment Team. The Case Management (CM) Coordinator serves as the expert in planning, developing, monitoring, and evaluating individuals service plan and progress within a group setting. The incumbent will foster a caring positive image and serve to improve the lives of individuals with developmental and cognitive disabilities. POSITION SUMMARY: The CM Coordinator assumes a leadership role and utilizes critical thinking and judgment to collaborate and maintain the case management process. Effectively communicates ongoing progress with STARS instructors, parents, and caregivers regarding participants well-being. Assist day-to-day operations, maintaining accurate documentation of participants, data integrity, and pertinent records in compliance with the Division of Developmental Disabilities (DDD). Represent STARS on the individual service plan (ISP) for respective program area(s). Proactively recruits and searches the DDD-FOCUS system to increase potential new members for the CBE Program. DUTIES AND RESPONSIBILITIES: Demonstrate respect, a positive attitude, and collaborative working relationships with co-workers, community partners, participants, and families/guardians. Maintain documentation and confidentiality of participants files including electronic records. Meet with the family of new participants to explain programs. Responsible for accurate and timely completion of agency attendance tracking systems. Liaison for DDD requests. Provide support and follow-up communications to the manager as well as the daily ratio of participants for scheduling, planning, and decision tracking for accurate reporting. Develop positive relationships with participants' families, liaison among staff, participants, and family Conduct tours, explain programs, coordinate intake materials for completion and accuracy; finalize initial evaluation of referrals accepted by STARS. Complete professional evaluations for incoming participants in a timely manner who have various disabilities, including applications to determine acceptance, proposed schedules, and plans prior to registration. Contact and follow through with DDD and manager of CM; maintain accurate tracking of documents. Develop, implement, and evaluate Person Centered Service Plan (PCSP); represent STARS and participants at PCSP meetings. Teach individuals with various disabilities individually or in a group setting. Maintain time efficiently and multiple responsibilities effectively. Proactively maintain communication with families/guardians of participants to ensure success in programs leading to progressive movement as appropriate. Accompany consumers on outings to ensure meaningful experiences and to monitor essential living skills. Oversee participant's plan developments, implementations, and ongoing evaluations within STARS programs. Ensure the safety and well-being of consumer's adherence to OSHA Standards Interface with other CM Coordinators and departments as necessary, to ensure the smooth operations and consistency of respective program areas. Remain current on required certifications and training. Fill in as needed in programs to provide direct service to participants to maintain ratio compliance. QUALIFICATIONS AND REQUIREMENTS: B.S. degree in Business Administration, Human Services, Public Health, Behavioral Health, or related field; preferred, OR any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved. Two years' experience working with disabled adults, in vocational, rehabilitation, social work, psychology, or similar human services/education preferred. Must have personal enthusiasm for working in a non-profit organization serving individuals with disabilities. Experience working in a health care setting, behavioral health, counseling, etc. One-year supervisory experience highly preferred; One-year supervisory experience working with individuals having developmental disabilities highly preferred. Must have AZ driver's license, clear driving record, and meet requirements by agency's insurance. Must have DES Level One Fingerprint Card or the ability to receive one. Must undergo a criminal & background screening. Must have reliable transportation. Candidates with Social Work Certification, Crisis Intervention, or Counseling Certification focused on individuals with developmental disabilities, desired. CPR, First-Aid, Article 9, Prevention and Support WHAT WE OFFER: Competitive pay Strong team environment Professional growth opportunities Medical, dental, and vision benefits Paid time off, holiday pay, and sick time benefits Tuition reimbursement Short- and long-term disability insurance About Scottsdale Training and Rehabilitation Services: STARS AZ is a non-profit organization in Scottsdale that serves youth and adults with developmental disabilities along with their families. Our mission is improving the lives of individuals with developmental and cognitive disabilities by providing programs serving a variety of needs. STARS offers day training programs for adults as well as employment opportunities in its work centers and the community.
    $37k-55k yearly est. 24d ago
  • Intake Patient Care Coordinator

    Aegis Healthcare

    Ambulatory care coordinator job in Mesa, AZ

    Job Description Intake Patient Care Coordinator At Aegis Healthcare we are expanding our Intake Patient Care Coordinator team, providing compassionate care to patients in their homes and are seeking a dynamic and experienced individual, for the role of Intake Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Aegis? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of the people we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. Employment Status: Full Time Location: Mesa, AZ Compensation: $20-$22 Highlights of working for Aegis! Support in your Role: Enjoy comprehensive onboarding and continuous training Schedule Flexibility: Build a schedule during the week around your life Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards and Recognition Programs! Great Benefits Package: A generous 22 days of PTO available Medical, Dental, Vision, 401(k) + Matching, Life, accident, and disability insurance options, and referral bonuses! About Aegis Healthcare Our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust. To ensure consistently seamless, high-quality care, we have developed a continuum of patient focused services including Mobile Primary Care, Home Health, Palliative, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we are able to serve the diverse needs of our patients, and support our mission to "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As our Intake Patient Care Coordinator - Home Health Division, you'll be a behind-the-scenes powerhouse, ensuring Aegis patients receive excellent care from the moment of first contact. Your role is essential to Aegis Healthcare's smooth operations and our patient experience. You'll be the first touchpoint for referral sources, responsible for expertly handling phone calls to collect vital information, completing authorizations, and verifying insurance. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on at Aegis. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value. If you're detail-oriented and thrive in a multitasking environment, this role offers a fulfilling opportunity to be an important part of our family-like, supportive work culture that people love. Desired Skills & Qualifications 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test Make a Difference with Aegis! If you're seeking a supportive environment that values your contributions, apply to join Aegis Healthcare today! Aegis Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer, welcoming applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All Aegis Healthcare employees must be able to pass a criminal background check.
    $20-22 hourly 2d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Ambulatory care coordinator job in Chandler, AZ

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday through Friday Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $18-21 hourly Auto-Apply 34d ago
  • TRBHA Care Coordinator

    Apache Behavioral Health Services, Inc.

    Ambulatory care coordinator job in Scottsdale, AZ

    TRBHA CARE COORDINATOR CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: CLINICAL REPORTS TO: TRBHA CARE COORDINATOR LEAD STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so. DUTIES AND RESPONSIBILITIES: Manages a caseload of clients/potential clients who would benefit from behavioral health services. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS. Assist and manages the distribution of notices of admit from AHCCCS. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned. Ability to facilitate referral process to assure continuity of care. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: 21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency and the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
    $28k-41k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator Float - Vascular

    143162 Neurosurgical Associates

    Ambulatory care coordinator job in Phoenix, AZ

    JOB SUMMARY: The Care Coordinator Float provides support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties. Interacts with patients, staff, hospital personnel, and other professionals to improve patient satisfaction and quality control of billing information, reduce duplication of work measured by lowering cost per patient intake, and reduce the number of claim rejections on initial submission. JOB DUTIES & RESPONSIBILITIES: Registers new patients in Athena prior to scheduling appointment with correct demographic and insurance information. Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and immediately enters appointment date and time into computerized scheduler. Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules. Assists Medical Assistants and Practice Coordinators as needed. Retrieves authorization from insurance carrier for services. Enters office and surgical appointments directly into Athena and physicians' personal Outlook calendar. Prepares and runs clinics. Schedules outpatient testing. Conducts reminder calls to all patients. Greets and directs patients, salespeople, and visitors. Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system. Provides coverage to other positions as requested. Coordinates referrals for patients through insurance and other physician offices. Prepares all billings in computerized system for processing by Business Office. Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within 5 days of service. Working knowledge of ICD-10 and CPT coding. Tracks incoming scans for film reviews for upcoming consultations/office visits. Able to perform all jobs within the office setting when other employees are absent. Supports BNA Compliance Program. PERFORMANCE REQUIREMENTS Reports to work regularly on time for all scheduled shifts. Maintains positive attitude and demonstrates the utmost in professionalism. Dresses appropriately and professionally. Completes work accurately and in a timely manner. Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation. Prioritizes work activities and receives and assumes multiple job duties. Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel. EDUCATION & EXPERIENCE Graduate of a formal program in Medical Assisting, accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP). Two (2) years experience in a medical clinic. TYPICAL WORKING CONDITIONS: Work is performed in an office environment, with contact with patients, office staff, physicians, etc. Travel to different clinic locations as required. Overtime as required.
    $32k-45k yearly est. 60d+ ago
  • Patient Care Coordinator

    Skin and Cancer Institute

    Ambulatory care coordinator job in Goodyear, AZ

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 700 N. Estrella Pkwy., Suite #210 , Goodyear, AZ 85338 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $28k-41k yearly est. Easy Apply 19d ago
  • Client Care Coordinator

    Community Bridges Inc. 4.3company rating

    Ambulatory care coordinator job in Phoenix, AZ

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services occurs. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring RBHA and Non-RBHA community based services and facilitates delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs. These programs may include crisis, urgent care, residential treatment, medical care, medication assisted treatment, or outpatient behavioral health services. Once an individual(s) is matched to housing, the Client Care Coordinator utilizes the housing search software systems to help individuals identify units. The CBI Client Care Coordinator is responsible for completing data entry into established data system which assists with program outputs and outcomes. This position requires Client Care Coordinators to assist higher level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end of shift report documenting the coordination of care they've completed for each individual. The Client Care Coordinator works as part of a multi-disciplinary team including specialty positions through the CBI continuum of care, such as, Patient Care Techs, Registered Nurses, Counselors and Clinical Leads. The Client Care Coordinator serves as a nexus, coordinating care with community providers and stakeholders. The Client Care Coordinator will document and track required interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual. Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program as specified by the program contract. Skills/Requirements • Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of one (1) year of recovery from substance use and/or mental health disorders required. • Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. • Valid identification required. • Will complete CBI Peer Certification within 90 days of being hired. • Arizona Fingerprint Clearance card (program specific). CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Reimbursement options for Licensure Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
    $22k-26k yearly est. 7d ago
  • Event/Craft Hospitality Coordinator - Semiconductor - Chandler, AZ

    World Wide Professional Solutions

    Ambulatory care coordinator job in Chandler, AZ

    WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance. WWPS, is seeking a highly skilled Event/Craft Hospitality Manager to join our growing team in the Chandler, Arizona area for a large-scale manufacturing construction project. The Craft Hospitality Coordinator position is a unique and highly rewarding job opportunity. The ideal candidate will be interfacing with our customer, valued crew members, and trade partners to make our site the best in Arizona! This job requires a dedicated employee with organizational, communication, and problem-solving skills to run a dynamic program. Responsibilities Establishing and maintaining relationships with the customer management, trade partner management, craft personnel, and vendors Constantly interface in the field and collect ideas on how to make the site a better place to work Plan events with assistance from trade partners onsite to show trade appreciation Seek out, collect and collate these ideas in a running log and provide/present to management on a regular cadence Utilize lessons learned from each event to continuously improve based off craft personnel feedback Planning Site event details and aspects, including budget, logistics, customer feedback and approval Creating reliable budget reports and submitting payments to vendors on time Remaining on budget with each event cost, including creative solutions to meet small to large budgets per event Managing events and addressing potential problems that may arise Planning for potential scenarios that could impact the integrity of the event Maintaining a working knowledge of the complex needs of a wide variety of events Work with local vendors to obtain special discounts for craft personnel Assemble / Maintain a package that can be given to craft personnel as they enter the site to inform them of the amenities that are available to them Craft Hospitality Skills and Qualifications: Being a motivated self-starter Excellent communication and interpersonal skills Negotiating contracts with vendors and service providers The ability to multitask efficiently Critical thinking and problem solving Ability to identify, assess, and escalate issues Selecting the best price for products and services Advanced written and oral communications skills Digital image content creation (Canva experience preferred) Budget creation and management Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams, SharePoint) Requirements Demonstrable experience successfully leading a wide range of hospitality disciplines including one, or many, of the following: events, catering, front of house, corporate travel corporate, or Facility Management, ideally within a hospitality or corporate setting A college degree or higher A solid background in vendor/subcontractor management and project execution A strong financial acumen Superb communication skills An ability to think strategically but also get in the trenches Most of the day spent on your feet at an active construction site working with people Benefits: This is a full-time position with World Wide Professional Solutions. We offer excellent benefits including: Medical, dental, and vision insurance Life insurance Short- and long-term disability coverage Company-matched retirement plan All benefits begin the 1st of the month following your start date This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the first of the month following your start date. World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $39k-55k yearly est. Auto-Apply 9d ago
  • Patient Care Coordinator

    Amen Clinics, Inc., A Medical Corporation 4.1company rating

    Ambulatory care coordinator job in Scottsdale, AZ

    Job Description The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $31k-39k yearly est. 10d ago
  • Patient Care Coordinator

    Kelly H Roy Md PC

    Ambulatory care coordinator job in Phoenix, AZ

    Job DescriptionDescription: The Patient Care Coordinator (PCC) serves as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center. This role involves scheduling appointments, processing referrals, and maintaining accurate patient records to ensure a smooth clinic experience. We have openings at our North Phoenix and Central Phoenix clinics and our Call Center. Key Responsibilities: Manage patient flow during check-in/check-out when working front office. Schedule appointments using the Athena system, matching provider availability with patient preferences. Process inbound and outbound calls related to referrals and appointment scheduling. Verify and update patient information and maintain accurate records. Collaborate with medical staff to ensure efficient operations and patient care. Collect payments and assist with the overall clinic environment. Requirements: Qualifications: Strong customer service and communication skills. Experience with scheduling systems preferred. Ability to multitask in a fast-paced environment. Education & experience: High school diploma or GED. Experience working in a medical practice is desired. Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current driver's license and auto insurance. Traveling may be required between clinics and admin offices. Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Must have a commitment to excellence and high standards. Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to multitask, manage priorities and workflow. Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail. Able to operate computer software with training. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational level and with external customers. Physical Requirements and Work Environment: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate office requirement, including computer and copier equipment. Must be able to sit or stand for long periods of time, with occasional walking. Ability to bend and lift up to 25 pounds. Hearing and vision required required.
    $28k-41k yearly est. 15d ago
  • Care Coordinator II

    Valle Del Sol 3.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    This individual will provide care coordination to youth and adult patients by supporting patients and families in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This individual is Peer/Family Certified, meaning they can personally identify with accessing supportive behavioral health services for themselves or for personal contacts. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffings to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct annual assessments, screeners, Crisis Plan and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will also facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $20.00/hour Job Qualifications: Behavioral Health Technician II (BHT II) 18 Years of age or older; and Bachelor's or master's degree in behavioral health (B.H.) related field; or Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or Associate degree AND 2 years of BH work experience; or High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) **If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). Strong verbal, written, and communications skills Knowledge of Windows environment and/or Electronic Health Records Systems. Ability to provide culturally sensitive services Must have or be able to obtain a valid Fingerprint Clearance Card. Must possess reliable transportation, valid driver's license, and proof of auto insurance. Must maintain current BLS certification TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella Benefits 401(k) 401(k) matching Medical Insurance Dental Insurance Vision Insurance Paid Life Insurance Paid Disability Insurance Paid time off Employee assistance program Employee discount Professional development assistance Referral program Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at *********************.
    $20 hourly 60d+ ago
  • Client Care Coordinator

    Community Bridges Inc. 4.3company rating

    Ambulatory care coordinator job in Mesa, AZ

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services occurs. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring RBHA and Non-RBHA community based services and facilitates delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs. These programs may include crisis, urgent care, residential treatment, medical care, medication assisted treatment, or outpatient behavioral health services. Once an individual(s) is matched to housing, the Client Care Coordinator utilizes the housing search software systems to help individuals identify units. The CBI Client Care Coordinator is responsible for completing data entry into established data system which assists with program outputs and outcomes. This position requires Client Care Coordinators to assist higher level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end of shift report documenting the coordination of care they've completed for each individual. The Client Care Coordinator works as part of a multi-disciplinary team including specialty positions through the CBI continuum of care, such as, Patient Care Techs, Registered Nurses, Counselors and Clinical Leads. The Client Care Coordinator serves as a nexus, coordinating care with community providers and stakeholders. The Client Care Coordinator will document and track required interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual. Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program as specified by the program contract. Skills/Requirements • Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of twelve months of recovery from substance use and/or mental health disorders required. • Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred Valid identification required. Will complete CBI Peer Certification within 90 days of being hired. Arizona Fingerprint Clearance Card (Program Specific). CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Reimbursement options for Licensure Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
    $22k-26k yearly est. 7d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Sun City West, AZ?

The average ambulatory care coordinator in Sun City West, AZ earns between $29,000 and $51,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Sun City West, AZ

$38,000
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