Patient Care Coordinator
Ambulatory care coordinator job in Hollywood, FL
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Fort Lauderdale, FL
InBloom Autism Services has created an inviting and engaging, play-based environment for children with Autism Spectrum Disorder (ASD) to develop their skills as well as a supportive, value-driven organization for our team members to do what they do best. We offer an extensive support model for the purpose of continuing the growth and development of our teams. We never stop learning.
We are looking for an experienced Care Coordinator for our Clinical Support Center in Ft. Lauderdale who likes the challenge of a fast-paced environment. Ideally, the candidate must possess a willingness and ability to learn quickly and be a motivated and detail-oriented team player. It is important to be polished in appearance and possess great communication skills, professionalism and always with a positive attitude.
The Care Coordinator at InBloom Autism Services is someone who takes pride in being organized, paying attention to details, and helping others succeed. In the spirit of InBloom's core value to “always do the right thing” the Care Coordinator works diligently with the rest of the Care Team to make sure the individuals who receive care from InBloom Autism Services can do so without having to worry about the logistics of verifying coverage and maintaining authorizations with their healthcare coverage provider. The Care Coordinator does their part so caregivers can focus on the most important thing: progress for their child. The Care Coordinator is a team-player, an effective communicator, and a positive influence to the rest of the Care Team each and every day.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for pre-certification/authorization and insurance verification for all patients, in coordination with the rest of the Care Coordination team.
Research, follow-up, and resolve open & pending authorizations in a timely manner
Calculate cash estimates for patients on upcoming visits/ procedures.
Document activity in the patient accounts.
Accurately enter insurance information into computer system.
Concisely, precisely and accurately document all information.
Help the Care Team maintain clear communication with patients as well as insurance companies.
Work closely with other departments to communicate authorization approvals and denials, patient benefit changes, and other information
Maintain strict confidentiality of patient and center related business.
Obtain prior authorization for medical services.
Scanning medical documents into patient accounts.
Performs other related duties as assigned.
Qualifications
High School Diploma or equivalent.
Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
Displays the ability to communicate with others effectively, listen closely and convey points clearly.
Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others.
Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught.
Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes.
Possesses the ability to adjust to constantly changing workloads.
Strong Written and Communication skills
Ability to multitask and has exceptional organizational skills
Ability to communicate and coordinate between departments.
Work environment
Noise Level is moderate to loud
Physical demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Travel required
None.
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyClient Care Coordinator
Ambulatory care coordinator job in Boca Raton, FL
Join our dynamic team at Quadrant Health Group! We are seeking a passionate and dedicated Client Care Coordinator to join our growing team in Boca Raton, FL. The ideal candidate is vital to the behind-the-scenes success of the admissions process, responsible for ensuring that all client files are complete, accurate, and ready for progression through intake. In addition to maintaining client documentation and supporting pre-admissions workflows, CCCs manage refer-out clientsthose who do not meet facility criteriaby providing follow-up care, support, and external referrals. CCCs also handle insurance policy tracking and efficiency, ensuring that all relevant information is captured and updated in a timely manner.
What You'll Do:
Major Tasks, Duties and Responsibilities:
Maintain and organize active and pending client files in the CRM system.
Upload and manage documentation including VOBs, IDs, insurance cards, and internal notes.
Ensure all files are complete, up-to-date, and meet compliance standards.
Pre-stage client charts in advance of assessments or incoming leads.
Close out client files per protocol and escalate any that require additional review.
Verify insurance policies using VerifyTX and communicate coverage to Admissions.
Manage the refer-out process, including follow-up and external referrals.
Conduct calls to collect missing documentation or reschedule assessments.
Support clients awaiting psychiatric evaluations or other follow-ups.
Alert Admissions and leadership to urgent or time-sensitive cases.
Skills, Knowledge and Qualifications:
12 years of experience in healthcare administration, admissions, or customer service
Proficiency in Microsoft Office Suite and Google Workspace.
Strong organizational skills and attention to detail.
Excellent communication skillsverbal and written.
Experience working with CRMs or EHR systems preferred.
Ability to handle confidential information in accordance with HIPAA guidelines.
Empathy, professionalism, and a strong sense of follow-through.
Strong organizational and time-management skills.
Ability to work independently and collaboratively within a team.
Why Join Quadrant Health Group?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off and sick time pay.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
Quadrant Health Group, Inc. is a behavioral health management group overseeing several facilities across the country, along with a large admissions office and operations hub in Boca Raton, FL. As we continue to growwith several ongoing projects occurring this yearwe need skilled professionals to support various operational areas. This role offers significant opportunities for career growth within our rapidly evolving organization.
#LP
Compensation details: 40000-60000 Yearly Salary
PI25786b093b80-31181-38135901
Care coordinator
Ambulatory care coordinator job in Lauderhill, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
ESSENTIAL JOB FUNCTIONS:
The Care Coordinator will work with Care Center of Excellence, Physician Management Resources (PMR), market leaders, external clients and HMO to establish, maintain and support outpatient utilization management in PMR and delegated utilization management in ChenMed Medical Centers.
**Primary Duties and Responsibilities**
+ Daily review of approved and pended outpatient requests for PMR clients and ChenMed Markets.
+ Provide insights to the PMR team and Network Director and work with them to take action.
+ Facilitate a daily process to help redirect poorly supported requests by:
+ Providing feedback to Humana, Careplus, Wellcare and Coventry and working through daily authorization requests when information is missing.
+ Create process for managing requests when patients need to see the primary care provider by coordinating with primary care provider and Market leaders.
+ Enable a member of PMR network or clinical team to reach out to authorization requester when deemed necessary.
**_Other responsibilities may include:_**
+ Drive the current delegated/non-delegated utilization management model to a sustainable and reproducible one dependent on market needs.
+ Travel as needed to PMR & ChenMed markets for training and support.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Excellent analytical skills in order to solve the complex and logistical problems.
+ Strong communication and interpersonal skills, both written and verbal, as well as delivery skills for presentations and training.
+ Excellent organizational skills with ability to effectively manage multiple tasks and responsibilities.
+ Ability to deliver efficient, high quality results within tight deadlines.
+ Works well independently and within a team.
+ Excellent influencing and negotiation skills.
+ Ability to explain complicated financial terms and utilization data to physicians/staff.
+ Ability to understand, interpret and communicate all types of provider, regulatory contracts and utilization management data.
+ Fluent in English.
EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS:
+ Bachelor's degree.
+ 3+ years Utilization Management and/or Provider Relations or Healthcare Analyst experience or similar background.
+ Advanced MS Word and Excel.
+ The ability to establish credibility quickly and the willingness to take a strong approach to leadership.
+ An understanding of the communities that ChenMed and PMR serves, including the complexities of Medicare programs to patients in the current healthcare marketplace.
**PAY RANGE:**
$16.5 - $23.56 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Care Coordinator
Ambulatory care coordinator job in Cooper City, FL
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Care Coordinator (IDD Pilot Program)
Ambulatory care coordinator job in Fort Lauderdale, FL
Job Description
We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Case Management Coordinator
Ambulatory care coordinator job in Doral, FL
About us:
Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected, and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked, and each employee is valued.
Please check out our company website at ************************ to learn more about us!
**Bilingual in English and Spanish is required**
Full benefits package offered on the first on the month following date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match!
Our company has doubled size and we have experienced exponential growth in membership from 2,000 members to almost 7,000 members in the last year!
Join our winning Solis Team!
Position is fully onsite Monday-Friday.
Location: 9250 NW 36th St, Miami, FL 33178.
Position Summary:
Case Management Care Coordinators play a crucial role in helping members manage their health by acting as a liaison between the health plan's Case Management Department and the member's healthcare providers. They perform their duties as an extension of the case management team, ensuring that the components identified as part of the member's care are addressed and arranged. The Care Coordinators provide support by reaching out to members and ensuring their needs are met. Additionally, the Care Coordinator gathers key information that enables other members of the department, as well as those in other departments, to deliver exceptional customer care through attention to detail, empathetic communication, and necessary follow-up for optimal healthcare experiences. This role requires flexibility, quick thinking, and a caring disposition.
Essential Duties and Responsibilities:
Performs member screenings through the completion of health risk assessments.
Completes interventions based on the member's individualized care plan.
Schedules appointments to support care plan goals.
Communicates professionally with nurses and physicians, both internal and external to the organization.
Handles inbound calls and answers member inquiries.
Connects with members via phone and other communication methods.
Coordinates with community resources to support interventions outlined in the member's individualized care plan.
Documents information accurately within the member's electronic record.
Assists the case management team with supporting and following up on interventions and actions.
Ensures compliance with all regulatory requirements, including HIPAA, OSHA, and other federal, state, and local regulations.
Assists with data collection.
Maintains a polite and professional demeanor at all times.
Upholds patient confidentiality at all times.
Works effectively in a high-paced and demanding environment.
Demonstrates the ability to multi-task and prioritize effectively.
Assists with the training of new staff members.
Performs other duties and projects as assigned.
Qualifications & Education:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma and a minimum of two (2) years of experience in a healthcare-related customer service position, or an equivalent combination of education and experience.
Experience in Medicare and managed care insurance is preferred.
Knowledge of CMS guidelines is preferred.
Excellent computer skills are required, including proficiency in Microsoft Office.
Strong decision-making and organizational skills.
Excellent listening, interpersonal, verbal, and written communication skills with individuals at all levels of the organization.
Must be able to perform duties with minimal supervision.
Willingness and ability to function independently as well as part of a team.
Working knowledge of medical terminology.
Fluency in both Creole and English is required.
Performance Measurements:
Duties accomplished at the end of the day/month.
Attendance/punctuality.
Compliance with Company regulations.
Safety and Security.
Quality of work.
What set us apart:
Join Solis Health Plans as a
Case Management Care Coordinator
and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!
Auto-ApplyPermit Coordinator Home Improvement
Ambulatory care coordinator job in Fort Lauderdale, FL
Permit Coordinator Home Improvement
We're looking for a detail-oriented professional to prepare and submit permits for roofing/window projects.
Prepare and submit permit applications for roofing or windows
Coordinate with internal teams to keep projects moving
Requirements
3-5 years of roofing/window permit experience
Excellent attention to detail and follow-through
Ability to manage multiple projects at once
Compensation
Competitive pay
Career growth
Supportive, team-oriented work environment
How to Apply:
Send your updated resume and phone number. Qualified candidates will be contacted for phone interview.
Care Coordinator
Ambulatory care coordinator job in Miami, FL
Job Description
We are seeking a Care Coordinator to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator plays a pivotal role in ensuring that members receive comprehensive and continuous healthcare services tailored to their individual needs. This position involves collaborating closely with healthcare providers, members, and their families to develop, implement, and monitor personalized care plans that promote optimal health outcomes. The Care Coordinator acts as a liaison to facilitate communication among multidisciplinary teams, ensuring that care delivery is seamless and efficient. By proactively identifying potential barriers to care and addressing them promptly, the Care Coordinator helps reduce hospital readmissions and improves members satisfaction. Ultimately, this role is essential in enhancing the quality of care and supporting members throughout their healthcare journey.
Minimum Qualifications:
High School Diploma or GED
Minimum of 2 years of experience in care coordination, case management, or a related healthcare role.
Strong knowledge of healthcare systems, member care processes, and community resources.
Proficiency in electronic health records (EHR) and basic computer applications.
Preferred Qualifications:
Associate's degree in nursing, Social Work, Healthcare Administration, or a related field.
Certification in Case Management (CCM) or Care Coordination.
Experience working with diverse member populations and understanding of cultural competency in healthcare.
Familiarity with insurance processes, billing, and healthcare regulations such as HIPAA.
Bilingual abilities to support non-English speaking members.
Responsibilities:
Assess member needs and create individualized care plans in collaboration with healthcare professionals.
Schedule appointments, manage referrals, and coordinate timely delivery of services and follow-up care.
Serve as the main point of contact for members and families, providing education and guidance on available resources.
Collaborate with clinical teams, community partners, and internal departments to ensure cohesive care.
Accurately document care activities in compliance with organizational policies and healthcare regulations.
Home Coordinator (1099) - Miami, Florida
Ambulatory care coordinator job in Miami, FL
We believe in a world where homes are owned by regular people. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to be financially free. Belong is changing what it means to rent a home by putting people first. It's where hospitality meets consumer real estate-and it's about to redefine an entire industry. We're backed by Andreessen Horowitz (a16z), GGV Capital, Battery Ventures, and Fifth Wall just to name some of our all-star investors.
Are you a people person with a passion for real estate and a talent for creating unforgettable experiences? We're looking for an enthusiastic Home Coordinator to join our team! In this role, you'll be the face of Belong, guiding potential residents through our stunning homes and ensuring every detail is perfect for move-in.
Responsibilities:90% of this job is to conduct home tours: Show our outstanding homes available for rent to potential residents, highlighting the unique features, amenities, and benefits of each property.The remaining 10% is completing other tasks related to the home: complete quality assurance checks, pre move-in tasks (key copying, setting up lockbox access at homes, etc.) and light inspections.
Requirements:Excellent communication to connect and build relationships.Adaptability and a willingness to learn.Reliable transportation with a valid driver's license & insurance.Smartphone with data/text plan for communication and task management.Local area knowledge is a plus!No prior experience necessary: While previous experience in a similar role or in customer service is advantageous, we welcome individuals with a drive to succeed and a willingness to learn.
Why Belong? Flexible hours: Enjoy the freedom to create your own schedule, accommodating your personal needs and commitments.Competitive pay structure: Receive excellent compensation, with payment structured as pay per task. Rates starting at $30 per task.Growth opportunities: Gain valuable experience in the real estate industry and develop your skills as part of a dynamic and supportive team.
Join us in providing exceptional experiences to our potential residents and homeowners. Apply now to embark on an exciting journey as a Home Coordinator with us!-Belong Home Coordinators are 1099 independent contractors with compensation set as pay per task that is completed.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyCare Coordinator - Check Out
Ambulatory care coordinator job in Doral, FL
JOB TITLE: Care Coordinator -Check Out
REPORTS TO: Practice Manager
FLSA STATUS: Non-Exempt
The Care Coordinator is responsible for greeting patients as they check out and offering them friendly and prompt assistance while coordinating the patient's care.
QUALIFICATIONS/EDUCATION:
High School Diploma or equivalent required.
Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
2-3 years of related experience in a medical setting preferred.
Strong people skills.
Data entry skills.
Attention to detail.
Strong organizational skills and ability to multi-task effectively.
Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.
CERTIFICATIONS/LICENSES:
N/A
ABILITIES/SKILLS:
Basic computer skills to be able to recognize and understand our EMR System.
Excellent communication, Customer Service, and telephone skills.
Strong organizational skills and ability to multi-task effectively.
Must be able to work independently with minimal supervision in a fast-paced environment.
Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations.
Must be dependable and conduct him/herself in a professional manner.
Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties.
Must be able to follow policies and procedures.
SUPERVISORY RESPONSIBILITIES:
N/A
ESSENTIAL DUTIES/ RESPONSIBILITIES:
Assist patients upon check out by reviewing the physician's orders.
Provides patients with orders and instructions as needed.
Schedule patients for procedures such as endoscopy, colonoscopy, ancillary, etc.
Inform patients if a clearance is required for their procedure.
Assist patients with inquiries or concerns and ensure patients' expectations are met.
Coordinates any diagnostic test order by the physician.
Scan superbills or any patient documents to the patient's chart.
Responsible that all patients have been checked out at the end of the day or marked as a no-show.
Ensure that the daily close-out report matches the entries in ECW and forward the report to the billing department.
Responsible for scheduling patient appointments in our system and informing patients if referrals or authorization are required for the following visit or procedure.
Confirms patient's appointments and sends text messages days prior to the visit.
Answering incoming calls using the assigned telephone script in a professional, courteous and timely manner.
Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures.
Perform any other duties as assigned.
We offer a competitive salary, Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.
Auto-ApplyHIV Care Coordinator
Ambulatory care coordinator job in Miami Gardens, FL
Cherishing Our Children Since 1977
Helping children and families help themselves to live a better life and build a stronger community.
The Center for Family and Child Enrichment (CFCE) is dedicated to help children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. CFCE expanded in early 2012 to include a health care center, The Pediatric & Family Health and Wellness Center.
The Pediatric & Family Health and Wellness Center, a Federally Qualified Health Center (FQHC), offers an array of preventative health services including but not limited to: general and sick care for adults and children, OB/GYN, dental services, nutrition programs and mental health and substance abuse treatment for children and adults.
As a Care Coordinator, you will implement proposed project objectives for patients to maintain HIV care through coordinating medical and social services, providing education, case management, patient navigation, and meeting with patients as need.
Why join CFCE:
Great benefits package, including a Zero (0) cost out of pocket medical plan, 13 Paid Holidays and a competitive Paid Time Off Package
Making an invaluable impact in your community
Growth and professional development opportunities available
Qualify for Public Service Loan Forgiveness
We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code
Some of the Functions Include:
Pursue and connect patient resources and identify high-risk populations while ensuring HIV project objectives are met.
Ensures the health center's growth within the HIV care continuum to solidify current efforts within the HIV program.
Is responsible for connecting patients to needed enabling and social services, providing HIV prevention education, giving input on changing workflows, facilitating internal and external referrals.
Participates in accredited continuing education for HIV prevention.
Will increase the number of patients linked to HIV care and treatment and prescribed PrEP
Minimum Education/Experience
Minimum Bachelor's degree in social work, nursing, or other behavioral or primary health position.
Must have extensive experience in work with the HIV population. (minimum five years).
CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
Auto-ApplyHiv Care Coordinator
Ambulatory care coordinator job in Miami, FL
Provide coordination of certain aspects of medical care (care gaps) for HIV positive patients. Assist in delivery of health care as member of team.
REQUIREMENTS / QUALIFICATIONS:
Education/Experience: Graduate from a standard High School or GED equivalence. Clinical experience with patients (eg MA). One or two years of experience in acute care or ambulatory care setting desired
Licensure / Certification: CPR certified from the American Heart Association
Skills / Ability: Bilingual skills (English/Spanish, English, Creole) desired. Must have excellent communication skills. Basic computer knowledge required.
POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)
Consistently gives accurate attention to all details.
Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channels of communication.
Consistently greets patients and treats patients respectfully.
Conducts pre-medical record review for overdue services.
Assures that service standards established by CHI Inc. Performance Improvement activities and other regulatory agencies (i.e., Joint Commission, Ryan White) are monitored and maintained.
Assists with development of policies and procedures related to clinical services for the HIV patient population.
Ensure two unique identifiers are used at all times in providing care to our patients.
Follows Policies and Procedures for Infection Control.
Demonstrates concern for patient flow.
Produces a consistent volume of acceptable work.
Follow up on missed appointments.
Completes assigned tasks in a timely manner.
Provide consultation and education to clinical and nursing staff as needed.
Willing to accept other duties not ordinarily assigned to expedite patient; team player.
Possesses general knowledge of the CHI System, procedures, location of all departments, treatment areas and other patient services.
Adheres to Departmental policies and procedures
Seeks guidance and direction as necessary for the successful completion of job duties.
Consistently combines ethical judgement with technical skill within the policies and legal guidelines of CHI.
Follows written and verbal instructions as directed.
Always attempts to understand co-worker's needs and responds accordingly.
Recognizes his/her role in the department and how it relates to the overall function of CHI.
Actively participates as a care team member and adds to the morale of the unit.
Assess and evaluate each patient in privacy under the guidance of the supervisor or the provider.
Consistently uses available to departmental advantage and assists where needed.
Adapts and is flexible in order to meet changing departmental needs and priorities.
Consistently performs as a self-starter who needs no reminders of duties and/or tasks which need to be completed.
Reports to the supervisor any suggestions for changes in Policies and Procedures that would improve efficiency.
Initiates new ideas and shares with team members.
Dependable when called upon to assist in departmental needs.
Consistently maintains work area in a clean and orderly condition.
Observes CHI's Uniform Dress Code and wears identification badge at all time.
Performs all daily functions in accordance with CHI Policies and Procedures.
Recognizes and evaluates personal strengths and weaknesses; handles personal and professional frustration appropriately.
Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.
Relates and interacts well with others, regardless of sociological background.
Handles all communications, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.
Respects the rights, privacy and property of others at all time.
Adheres to expectations and responsibilities of Care Team.
Establishes a good rapport and professional working relationship with all departmental personnel; maintains appropriate interdepartmental personnel; maintains appropriate interdepartmental communications.
Comply with CHI Inc's attendance policy.
Provides proper notification and advance notice for absence or tardiness.
Returns to work on time from lunch or breaks.
Maintains current license and/or meets continuing education requirements.
Attends in-service training when scheduled.
Adheres to Infection Control Policies and Procedures, including Universal Precautions.
Utilizes Personal Protective Equipment appropriately such as, but not limited to, gloves, face shields, or masks and eye protection to prevent the transmission of blood borne pathogens.
Follows department and CHI's safety policies.
Reports safety hazards immediately when identified.
Adheres to Confidentiality Policies and Procedures/HIPPA regulations.
Performs other duties as assigned.
Auto-ApplyCare Coordinator - Palm Beach, Florida
Ambulatory care coordinator job in Palm Beach, FL
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.
Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.
Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.
Specifically, you will:
Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be.
Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively.
Assist with procuring medical records, appointments, and follow-up note from external practices.
Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality.
Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures
Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience.
Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner.
Requirements
Requirements
Associate's or Bachelor's degree required
5+ years customer service experience in a hospitality or membership role with in-person interaction required
Experience in Health Information Management/EMR (Electronic Medical Records) processes
Passionate about accuracy, exceptional hospitality, and protecting confidential information
Effective, kind, anticipatory and professional business communication using email and phone
Knowledge of HIPAA Privacy & Security preferred
Benefits
Benefits
At Atria, we are proud to offer every member of the Atria team:
Excellent health and wellness benefits, 100% paid by Atria effective date of hire
Flexible Time Off
401k contributions and 4% match starting after 6 months
Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
Fitness Perks including Wellhub +
Time to give back and make an impact in underserved communities
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Palm Beach Gardens, FL
Job Details Palm Beach - Palm Beach Gardens / Riviera Beach - Palm Beach Gardens, FL Day OperationsDescription
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The Care Coordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly, and multitasking effectively. The Care Coordinator will work with Sanitas policies and procedures to be the point of contact between the health insurance carrier or hospital and Sanitas facilities. The Care Coordinator plays an important role in customer service inside and outside the facility, as well as clinical data analysis to understand the reason behind the patient utilization of healthcare services. In addition to responsibilities within a single facility, this role often extends to cover multiple centers.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly.
Evaluate outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
Engage and attract patients, solve problems and work as a team with the rest of the staff to provide the best customer service possible.
Maintain a patient care database by entering new information as it becomes available; verify findings and reports; back up data. Ensure compliance with healthcare regulations and standards.
Orient and educate patients and their families by meeting them. Explain the role of the patient care coordinator and initiate the care plan.
Provide educational information in conjunction with direct care providers related to their health conditions treatments, procedures, medications reconciliation, available resources. and continuing care requirements.
Develop interdisciplinary care plans and other case management tools by participating in meetings.
Coordinate information and care requirements with other care providers resolving issues.
Encourage Participation, creating an environment where all participants feel comfortable expressing their thoughts. Encourage open dialogue and active participation.
Qualifications
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Education
High school graduate or equivalent.
Required Experience
3-5 years' experience in clinical or community resource settings.
This position requires a clinical background.
Required Licenses and Certifications
Medical Assistant License.
Required Knowledge, Skills, and Abilities
Evidence of essential leadership, communication, education, and counseling skills.
Proficiency in communication technologies (email, cell phone, etc.).
Highly organized with the ability to keep accurate notes and records.
Proficiency in medical terminology.
Clinical Case Evaluation.
Patient and customer management.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Preferred Qualifications
Experience with health IT systems and reports is desirable.
Local knowledge about and connections to community health care and social welfare resources are desirable.
Advanced knowledge of Excel, and EHR preferred.
Financial Responsibilities
This position does not currently handle physical money or negotiates contracts.
N/A
Budget Responsibilities
This position does not have budget responsibilities.
N/A
Languages
English
Advanced
Spanish
Preferred
Creole
Preferred
Travel
Required to visit the assigned centers, further emphasizing their commitment to maintaining a unified and patient-centric approach across various locations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.
Working Condition
Not Required
Occasionally
(1-33%)
Frequently
(34-66%)
Constantly
(67-100%)
Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences).
X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity.
X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists.
X
Must be able to ascend and descend ladders, stairs, or other equipment.
X
Subject to exposure to hazardous material.
X
After-Hours Care Coordinator
Ambulatory care coordinator job in Miami, FL
CSI, a Help at Home Company, proudly serves communities across Florida as part of the nation's leading provider of in-home personal care services. Our mission is to empower individuals to live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month through the dedication of 60,000 compassionate caregivers in 12 states. At CSI, we're looking for individuals who care deeply-those who listen, take initiative, and are committed to making a meaningful impact. Every role contributes to supporting the caregivers and clients who rely on us. If you lead with passion and integrity and are eager to join a growing, purpose-driven organization, CSI may be the right fit for you.
Job Summary:
As an After-Hours Care Coordinator, you'll play a vital role in maintaining seamless care and service delivery outside of standard business hours. You'll serve as the primary point of contact for clients, caregivers, referral sources, and internal teams during the evening and weekend hours. In this dynamic role, you'll be responsible for re-staffing caregiver callouts, managing schedule changes, staffing new cases, and handling any urgent issues or escalations that arise. You'll help ensure that every client's care experience remains consistent, responsive, and well-coordinated-no matter the hour.
**Schedule: Friday- Tuesday from 1:30-10:00 PM EST
Essential Duties/Responsibilities:
Maintains up-to-date client and employee files in compliance with agency standards.
Ensures confidentiality of all client and agency information in accordance with HIPAA.
Assigns caregivers based on client needs and the established Plan of Care.
Receives and handles incoming calls from caregivers and clients in a timely and professional manner.
Communicates schedules and updates with clients, caregivers, referral sources, and internal teams.
Prepares and submits required departmental reports.
Documents client conditions, services provided, and any changes or concerns.
Completes satisfaction surveys, evaluations, in-home visits, and staff training records as needed.
Addresses client concerns, documents issues, and escalates when appropriate; serves as a mandatory reporter.
Provides coaching and education on Plan of Care updates.
Maintains positive working relationships with clients, staff, and community partners.
Ensures compliance with all relevant laws, regulations, and company policies.
Performs additional duties as assigned.
Skills and Abilities:
Excellent organizational skills; ability to multitask and manage multiple responsibilities.
Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
Strong problem-solving skills; ability to deal with conflict in a professional manner.
Ability to manage scheduling systems.
Ability to multitask and manage multiple responsibilities.
Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
Education and Experience:
At least 18 years of age.
High school graduate or equivalent preferred; May require higher level of education or certification.
1-2 years of experience in customer support, staffing coordination, home care coordination, or healthcare support.
Basic computer literacy and typing skills.
Medicaid, Waiver, or Home Healthcare experience preferred.
Other Requirements pursuant to state or local rules as applicable.
Benefits:
Direct deposit
Healthcare, dental, and vision insurance
Paid time off and parental leave
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 50+years of history in a high-demand field
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
Auto-ApplyHome Ownership Coordinator
Ambulatory care coordinator job in Miami, FL
The primary purpose of this position is to coordinate, develop, plan, and monitor various Homeownership Programs and assist clients by providing technical assistance and community support resources. Incumbent monitors programs and ensures program adherence to laws, regulations, program guidelines, and contracts as defined by HUD and Columbia Housing. Develops partnerships with financial institutions and other related agencies. Acts as Authority liaison with state, city, and federal agencies, and community groups to develop homeownership initiatives.
Essential Duties and Responsibilities:
* The position duties and responsibilities listed below describe the general nature and scope of work.
* Other responsibilities, duties, and skills may be required and assigned, as needed.
* Enforces and ensures adherence to laws, regulations, program guidelines and contracts, particularly those associated with HUD, Public Housing regulations, and real estate transaction practices.
* Coordinates, develops, plans, and monitors various Homeownership Programs.
* Evaluates and recommends modifications in various programs, such as the Public Housing Homeownership Program and the Section 8 Homeownership Program.
* Provides technical assistance to clients who are participating in homeownership programs and assists in identifying appropriate community support resources. Arranges counseling sessions for clients to include pre and post-occupancy training sessions and financial workshops.
* Develops and maintains partnerships with financial institutions and other pertinent agencies to implement homeownership and community development-related initiatives.
* Prepares and updates program marketing materials.
* Recruits eligible residents from the housing choice voucher program for participation in the homeownership program.
* Meets with public and private organizations to explain HUD laws, Public Housing regulations, and program guidelines. Acts as liaison with community groups, agencies, federal officials, and others in developing homeownership initiatives.
* Prepares or assists with correspondence and compiles and assembles reports.
* Attends meetings and makes presentations to groups and to management staff. Serves as a source of information and resource related to homeownership programs.
* Studies urban homeownership philosophy and the history of city neighborhoods. Studies neighborhood revitalization strategies as they relate to homeownership programs.
* Performs other duties as assigned.
Pain Management Surgical Coordinator
Ambulatory care coordinator job in West Palm Beach, FL
Florida Spine Associates looking for a meticulous and detail-oriented Surgical Coordinator specliaizing in Pain Managemnet to be responsible for administrative and clerical tasks. The responsibilities include coordinating patients for outpatient procedures/surgery at the respective location, providing a one on one experience to ensure patient comfortability, request and obtain medical clearance or evaluations as requested by the physician, coordinate with facilities and vendors, request and obtain authorization for procedure/surgery, track all procedures ordered, performed, and cancelled, confirming all items are in place prior to the procedure/surgery. The Surgical Coordinator will also upload and file all paperwork including finalized operative report associated with the surgery into the EHR.
To be a successful Surgical Coordinator, you should be compassionate, organized, detail-oriented and meticulous. You should have excellent typing and computer skills, as well as strong communication and customer service skills.
Responsibilities:
Answering telephones and emails as well as common questions about surgical scheduling appropriately and timely.
Have thorough knowledge of participating plans and out of network benefits for surgery.
Inputting all information in the EHR system in a timely manner.
Maintaining an organized system to insure all procedures/surgeries are tracked.
Obtaining medical records from other facilities, office, and hospitals for pre op.
Sending out requested medical records according to HIPPA guidelines.
Requirements:
Minimum of 3 years experience with surgical coordinating preferrably in pain management or spine.
Experience with E-Clinicals preferred.
Excellent computer, telephone, and typing skills.
Strong customer service and communication skills.
Strong organizational and multitasking skills.
Familiarity with medical terminology, medical records, and medical coding.
PI38b0f53f59d6-31181-39227171
Care Coordinator (IDD Pilot Program)
Ambulatory care coordinator job in West Palm Beach, FL
Job Description
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Care Coordinator
Ambulatory care coordinator job in West Palm Beach, FL
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Fluent in Spanish
ECW knowledge preferred
1 year Medical Office experience preferred
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!