Ambulatory care coordinator jobs in Temecula, CA

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking a remote care coordinator to join the case management team for a long-term temporary engagement (with medical benefits.) The Care Coordinator works in collaboration with the RN Case Manager as part of the interdisciplinary team. The Care Coordinator supports members with closing care gaps and addressing care coordination needs as directed by the RN Case Manager. As part of the Case Management team is responsible for the health care management and coordination of care for members with complex and chronic care needs. The Care Coordinator is responsible for CM Coordinator functions for the members enrolled in Case Management. Please note: Alignment Health is continuing to expand so there is a possibility the position could extend and / or convert based on budget, business need, and individual performance. Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time GENERAL DUTIES / RESPONSIBILITIES: 1. Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc 2. Creates cases, tasks, and completes documentation in the Case Management module for all Hospital and SNF discharges 3. Complies with tasks assigned by nurse and, as appropriate and documents accordingly 4. Works as a team with the Case Manager to engage and manage a panel of members 5. Manages new alerts and updates Case Manager of changes in condition, admission, discharge, or new diagnosis 6. Establishes relationships with members, earns their trust and acts as patient advocate 7. Escalates concerns to nurse if members appear to be non-compliant or there appears to be a change in condition 8. Assists with outreach activities to members in all levels of Case Management Programs 9. Assists with maintaining and updating member's records 10. Assists with mailing or faxing correspondence to members, PCP's, and/or Specialists 11. Requests and uploads medical records from PCP's, Specialists, Hospitals, etc., as needed 12. Meets specific deadlines (responds to various workloads by assigning task priorities according to department policies, standards and needs) 13. Maintains confidentiality of information between and among health care professionals 14. Other duties as assigned by CM Supervisor, Manager or Director of Care Management Job Requirements: Experience: • Required: Minimum 1 year experience working in Health Care such as Health Plan, Medical office, IPA, MSO. Minimum 1 year experience assisting members/patients with authorizations, scheduling appointments, identification of resources, etc. • Preferred: Education: • Required: High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education. • Preferred: MBA Training: • Required: • Preferred: Medical Assistant training, Medical Terminology training. Specialized Skills: • Required: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Communicates effectively using good customer relations skills. Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Knowledge of Managed Care Plans Knowledge of Medi-Cal Basic Computer Skills, 25 WPM (Microsoft Outlook, excel, word) Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. • Preferred: Bilingual (English/Spanish), Licensure: • Required: None • Preferred: Medical Assistant Certificate, Medical Terminology Certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Job Details WrapWorks North - Escondido, CA Full Time Graduate Degree $70000.00 - $71500.00 Salary/year Up to 50% Day Clinical - TherapeuticDescription By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact? Join us - and work with purpose! Are you a Master's Level Clinician wanting to change the lives of children and their families? Do you enjoy working on a diverse team in a high-paced work environment? Are you in need of obtaining your hours for licensure? We are currently hiring AMFT's, APCC's, and ASW's to take on the role of Intensive Care Coordinator. ICC's are responsible for assessments, diagnosis, treatment planning, case management, facilitating the wraparound process, and coordination of care with social workers, probation officers, schools, and community partners. As an ICC, you support families in becoming self-sufficient and increasing the stability of placement for their children. Apply today if you: Want to serve families and youth with significant mental health disorders, multigenerational trauma, and co-occurring disorders, while preventing youth from losing placement with their families Are looking for a fun, supportive, fast-paced work environment Enjoy working on a multi-disciplinary team Seek on-going training and supervision to refine your clinical and diagnostic skills Are interested in providing community-based treatment, have reliable transportation, and prefer a flexible schedule Want CEU's, BBS registration fees, and license study prep materials paid for Want 4 weeks of Paid Time off and 12 paid holidays POSITION BENEFITS Team-oriented, multidisciplinary approach Ongoing, high-level learning and development opportunities Culturally diverse environment Joint Commission Accredited Organization Comprehensive Health Insurance (medical, dental, vision, pet) Retirement savings plan: 403(b) - with employer match up to 3% Generous paid time off (vacation, sick leave, holidays) Wellness programs EAP - Employee Assistance Program Employee discounts for those pursuing a higher education Employee discounts Employee recognition program Opportunities for career advancement May be eligible for state or federal loan forgiveness programs for work with underserved populations SUMMARY ICC's will create and oversee a process of enhancing supports, building on strengths and meeting needs for referred children and their families, using the wraparound planning process, trauma informed care, and Children's System of Care principles; ICC will partner with CWS, Probation, group home providers, and other local community agencies; Average caseload is 10-12 youth. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. (OTHER DUTIES MAY BE ASSIGNED) Provides assessment, evaluation, plan development, collateral, crisis intervention, and intensive case management services Guides the Wrap Team development and process, ensuing smooth transition through the four phases of the wraparound process and emphasizing inclusion of natural supports Develops, coordinates, and ensures the implementation of the client plan Monitors data on treatment progress and use this data to modify the client plan as needed Locates, coordinates and develops linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside Collaborates with CWS Social Workers, and Probation Officers, and outside resources including schools, psychiatrists, community outreach programs, family advocacy programs, and others as appropriate Participates in fidelity and quality improvement efforts, including wrap coaching, ongoing training, and supervisions Sustains the team commitment to Wraparound values and approach Coordinates efforts with Parent and Youth Partners and other appropriate staff in providing supports and services Maintains accurate, complete, and timely case records per Medi-Cal requirements and SDCC policies Required to work evenings as assigned to meet the needs of families Fulfills training requirements including Cerner, cultural competency, HIPAA, and all applicable EBP training Maintains current licensure and or intern registration DIVERSITY STATEMENT The San Diego Center for Children is committed to: Actively recruiting, retaining, and supporting diverse staff at all levels of the organization Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve. Qualifications MINIMUM REQUIREMENTS Valid California Driver's License Master's degree from an accredited university Registered associate or in process with the BBS in social work, psychology, professional clinical counseling, or marriage and family therapy and license eligible in the state of California Must be highly organized, with excellent written and verbal communication skills Experience working with high risk youth Ability to work cohesively on a team Bilingual in Spanish PREFERRED REQUIREMENTS Proficiency with Smartcare (online medical record system) Leadership, public speaking, or group therapy experience Experience working with CWS or Probation youth Experience working in a Wraparound program Experience providing training or coaching to adults Experience providing behavioral modification to children Experience documenting in an EHR

Job Description The Patient Care and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patient care and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patient care, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions. Job Responsibilities: Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls. Use the app, telephone, and email to perform proactive patient reach outs regarding their care. Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members. Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity. Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments. Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall. Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice. Follows all clinical care guidelines and related healthcare laws Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests. Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores. Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience. Is positive and professional providing exceptional customer service. Assist practicewide pilots and enhancement initiatives. Performs other duties as assigned. Skills: Required: Three plus (3) + years in health care, care coordination, patient experience, and/or member concierge. Five plus (5) + years of patient care, customer service, or related experience in a fastpaced environment. Experience with digital healthcare programs and technology Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson. Excellent verbal communication skills, with a clear and pleasant phone voice. Strong listening skills and the ability to empathize with customers\' concerns. Exceptional problemsolving abilities, with a focus on finding creative and effective solutions. Attention to detail with a knack for organization and clarity Flexibility: things change often, and we need someone who can adapt quickly. Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members. Preferred: Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required. Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility. Education: Required Education: High School diploma. Bachelors degree or equivalent work experience in a healthcare environment. Preferred Education: Business Administration Degree (BA) in any business specialty. Required Certifications & Licensure: N/A Preferred Certifications & Licensure: Medical certification or advanced training.

Job DescriptionDescription: Care Coordinator (Home Care Scheduler) Join a team dedicated to making a meaningful difference in the lives of seniors and their families! Are you passionate about helping others, well-organized, and thrive in a fast-paced environment? We are looking for an experienced and dynamic Care Coordinator to join our growing team and be the vital link between our clients, caregivers, and internal staff. As a Care Coordinator, you will play a key role in ensuring that our clients receive the highest quality care by scheduling and coordinating caregiver assignments, providing excellent customer service, and maintaining a smooth and efficient operation. Key Responsibilities: Schedule and Coordinate Caregiver Assignments: Manage client care schedules, ensuring timely and appropriate caregiver matches to meet the specific needs of each client. Client & Caregiver Liaison: Serve as the primary point of contact for clients and caregivers, addressing any scheduling changes, emergencies, or special requests with professionalism and empathy. Monitor and Adjust Staffing Levels: Ensure proper coverage for all shifts, holidays, and high-demand periods, making real-time adjustments to meet client needs. Assist in Onboarding New Personnel: Play an active role in onboarding new caregivers and staff by coordinating orientation schedules, introducing them to their client assignments, and supporting them through their initial transition. Collaborate with Team Members: Work closely with the recruitment, HR, and client service teams to ensure that new clients and caregivers are onboarded effectively, and that ongoing client care needs are met. On-Call Rotation: Participate in one weekend a month on-call rotation. Problem Solving: Quickly resolve any scheduling conflicts or emergencies while maintaining a calm and solution-oriented mindset. Maintain Accurate Records: Document and track scheduling changes, client preferences, and caregiver availability in the scheduling system to ensure compliance with regulatory standards. Quality Assurance: Regularly follow up with clients and caregivers to ensure satisfaction with services and identify areas for improvement. Typical Work Hours: Core Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM. On-Call Rotation: Participate in an on-call rotation schedule for after-hours support, ensuring client and caregiver needs are met 24/7. Why Join Us? Be part of a dedicated team focused on improving the quality of life for seniors. Enjoy a supportive work environment with opportunities for growth and professional development. Assist in building a strong team by helping new caregivers successfully transition into their roles. Help create meaningful connections between caregivers and clients, making a lasting impact on their lives. Gain valuable experience managing schedules, working in a collaborative team, and growing your career in healthcare. If you're ready to use your skills and experience in an environment where your work truly matters, we invite you to apply today! We're looking for someone who's ready to grow with us and share in the success of a company dedicated to providing compassionate care. Requirements: Qualifications: Experience: Minimum of 2 years of experience in a high-traffic environment, preferably in home health, healthcare, or a related field. Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service. Tech-Savvy: Proficiency in scheduling software, Microsoft Office, and the ability to quickly learn new technologies. Time Management: Strong organizational and multitasking skills, with the ability to handle multiple priorities and adapt to changing demands in a fast-paced environment. Team Player: A collaborative approach with the ability to work effectively with colleagues, caregivers, and clients. Problem-Solving Abilities: Proactive and solution-driven, able to manage last-minute schedule changes and client emergencies with grace and professionalism. Ability to wear different hats

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Job Description Join our dynamic team in Mission Viejo! Hillside Mission Detox is a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in Mission Viejo, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The OVERNIGHT/NOC Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor. Major Tasks, Duties and Responsibilities: Client Care & Health Monitoring Conduct nursing assessments upon client admission and complete intake consents. Perform ongoing health assessments, including vital signs and behavioral observations. Monitor and document client health status, ensuring accurate and thorough reporting. Conduct COWS and CIWA assessments as required during detox and throughout treatment. Medication Management & Documentation Oversee self-administration of medication and ensure proper documentation. Monitor medication compliance, conducting counts at least three times per week. Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR. Accept and transcribe physician phone orders, ensuring accuracy and compliance. Communicate directly with pharmacies and physicians regarding medication orders. Ensure proper medication destruction and disposal as needed. Testing & Reporting Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal. Perform and document routine tuberculosis (TB) tests as required. Conduct audits of nursing documentation and ensure compliance with policies and procedures. Provide detailed shift reports to maintain continuity of care. Facility & Safety Oversight Ability to work OVERNIGHT SHIFT Perform patient rounds every 30 minutes to ensure client safety. Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary. Maintain cleanliness and organization of medical stations and common facility areas. Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients. Collaboration & Compliance Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care. Notify prescribers and management of any behavioral or health status changes. Assist with pharmacy, medical store, and facility supply runs as needed. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong knowledge of nursing principles, medication administration, and detox protocols. Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal. Understanding of state and federal healthcare regulations, especially in a residential treatment setting. Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements. Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Ability to work effectively in a fast-paced environment. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and ability to work in a fast-paced environment. Qualifications: LVN, CCMA, EMT, or CNA certification/license (required based on role). SUDRC or RADTI certification required (can be obtained after hire). Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred). CPR/BLS certification (required or must be obtained before hire). Experience with COWS and CIWA assessments (preferred but not required). Experience in handling and monitoring medications, including controlled substances. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Hillside Mission? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Compensation & Licensing Requirements: ???? $26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification) ???? $29 per hour - For candidates with over 6 months of detox or supervisory experience ???? $35 per hour - For Licensed Vocational Nurses (LVNs)

ABOUT THE COMPANY Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals. Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support. Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other. Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation. Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy. Trust, Respect, Empathy, Inclusion, & Advocacy JOB DESCRIPTION Position Title: Care Coordinator III, Addiction & Recovery Employment Classification: Full Time/Hourly/Non-Exempt Reports to: Clinical Supervisor Department: Programs Program Summary: The Young Adult Court Program (YAC) works in collaboration with University of California-Irvine, Orangewood Foundation, Probation, the District Attorney's Office, Defense Attorney's Office, and The Orange County Superior Court. The YAC program provides engagement, assessment, clinical case management and resource coordination support to Transitional Age Young Men (ages 18-25) as part of a collaborative research study to reduce recidivism. Position Summary: The Care Coordinator III (CADC I) plays a vital role in supporting participants through a trauma-informed, person-centered approach. As part of a multidisciplinary team, the Care Coordinator III provides intensive case management services to young men with a history of nonviolent felonies and history of substance abuse. The primary focus of this role is to support participants in their recovery journey, helping them navigate legal, social, and substance-related challenges to achieve long-term stability and success. The Care Coordinator III delivers direct services, including assessments, case planning, workshops and referrals, while fostering a safe and supportive environment that promotes personal growth and accountability. The program offers a structured support system through four key stages: Engagement, Accountability, Stability & Sustainability, and Attainment. When considering this job opportunity, please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed. Requirements Major Areas of Responsibility: Conduct comprehensive assessments of participant's substance use history, legal background, and psychosocial needs to develop individualized treatment and case management plans. Provide intensive care coordination, focusing on substance abuse recovery, relapse prevention, and behavioral health, while addressing the unique challenges of young men with nonviolent felonies. Collaborate with probation officers, legal representatives, and community partners to ensure compliance with legal obligations and treatment plans. Coordinate services, such as mental health care, housing assistance, employment programs, educational opportunities, and other resources, to support participants' holistic recovery and reintegration into society. Facilitate group workshops on substance use education, life skills, and coping strategies. Maintain accurate and timely documentation of all participant interactions, case plans, progress reports, and treatment outcomes in compliance with organizational and regulatory standards. Conduct regular case reviews and adjust care plans based on participants' progress, emerging needs, or setbacks. Engage family members, mentors, and community supports to promote positive participant outcomes. Participate in team meetings and case conferences to discuss strategies, challenges, and successes in supporting program participants. Uphold the highest ethical standards in all interactions, ensuring participant confidentiality and respectful treatment. Identify opportunities and challenges, providing coaching and mentoring to help participants overcome barriers and succeed in the program. Provide 24/7 phone support to participants in crisis, offering assistance with de-escalation and ensuring their safety and well-being. Additional duties as assigned by direct supervisor. Experience Requirements: Bachelor's degree in Criminal Justice, Psychology, Social Work, Counseling, or a related field, OR Certified Alcohol and Drug Counselor I (CADAC I) is required. At least two (2) years of experience in the substance use disorder treatment and recovery field is required. A minimum of one (1) year of experience working with the Transitional Age Youth (TAY) population is preferred Certification Requirements: CADAC I certification is preferred. Knowledge & Skills Knowledge of addiction recovery principles, relapse prevention strategies, and the unique needs of individuals with criminal justice involvement. Strong communication, de-escalation, and crisis intervention skills. Ability to work effectively as part of a multidisciplinary team and collaborate with community partners. Familiarity with local resources, including housing, employment, and recovery services, is a plus. Proficiency in case management software and electronic health record (EHR) systems. Excellent interpersonal skills with the ability to build rapport and trust with participants. Collaborative mindset, able to work effectively within a multidisciplinary team. Experience working sensitively with youth impacted by trauma, using trauma-informed care, harm reduction, and motivational interviewing techniques. Ability to make sound and timely decisions under pressure, particularly when managing participant crises. Maintain confidentiality and demonstrate ethical decision-making in all aspects of the role. Ability to think critically and strategically, identifying opportunities and challenges and developing solutions to support participant success. Essential Qualities: Understand and passionately support Orangewood Foundation's mission, vision, and values, ensuring alignment with organizational goals. Demonstrate strong communication and teamwork skills, adhering to the Foundation's operating principles and fostering a collaborative work environment. Approach projects, activities, and job functions with flexibility and a positive attitude, displaying the essential attitudes required for success in this role. Exhibit ethical decision-making ability and maintain confidentiality, protecting the integrity of the work and the privacy of the youth served. Effectively manage multiple responsibilities and maintain organization in a dynamic work environment. Model leadership and professionalism, setting a standard for staff, youth, and community partners. Be a detail-oriented team player with the ability to take initiative, proactively addressing challenges and contributing to the team's success. Enjoy working with youth, young adults, volunteers, and community partners, fostering strong, supportive relationships. Working Environment/Physical Requirements: Available to work evenings and weekends as needed Position may require use of personal vehicle. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.). Possess a valid California driver's license and proof of automobile insurance. Position requires DMV clearance. Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. A Plum.io assessment is a required part of the application process, and your application will be received after submitting your application. Visit this link to learn more ************************* Modification to work schedule may be made based on needs of the Foundation. EMPLOYEE BENEFITS Benefits: Medical - Blue Shield HMO & PPO + HRA Delta Dental Vision (EyeMed Network) FSA - Healthcare & Dependent Care Mental Health through Headspace (virtual & in person therapy included) EAP - through Umum & Headspace Life/Disability/Accident/Critical Illness Pet Insurance 403b with company match Cell Phone Stipend Time-off Benefits: 5 Sick Days per year Up to 3 Floating Holidays per year Year one - 15 Days of PTO accrued at 5 hours per pay period 13 Company Paid Holidays Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws. Salary Description $28-$32 Hourly

Patient Care Coordinator - Care Management at Providence St. Joseph Hospital Orange in Orange, CA. This position is Full- time and will work 8-hour, Day shifts. St. Joseph Hospital is four-time designated for Magnet status, the highest recognition for nursing excellence. Since 2007, St. Joseph Hospital has been recognized as a Magnet hospital-a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Join Providence St. Joseph Hospital - Orange, recognized as one of the best regional hospitals in 14 types of care by U.S. News & World Report. We are a proud recipient of the 2025 Women's Choice Award in multiple categories of women's care such as Bariatrics, Cancer Care, Comprehensive Breast Centers, Emergency Care, Heart Care, Minimally Invasive Surgery, Obstetrics, Patient Experience, Patient Safety, Stroke Care, Women's Services and Best Mammogram Imaging Center. Under the direction of the Supervisor or Manager, this position is responsible for providing post discharge appointments for at risk patients discharging from the hospital. This position works closely as a healthcare team member to assist our hospital in providing excellent care and communication to our patients. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Coursework/Training and Completion of Medical Terminology coursework. Or Working knowledge of Medical Terminology. + 1 year of Healthcare experience. Preferred qualifications: + Associate's Degree in Related field. + Upon hire: Medical Assistant Certification (CMA + Managed care or case management experience. + Experience with Mcg Care Guidelines, Allscripts, Touch work, MEDITECH, Enterprise and/or IDX. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 404498 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 7540 SJO CASE MGMT Address: CA Orange 1100 W Stewart Dr Work Location: St Joseph Hospital-Orange Workplace Type: On-site Pay Range: $24.00 - $33.73 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Job Description Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. Responsibilities Duties and Responsibilities: • Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals. • Accomplishes conversion and expansion objectives by: o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation. o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives. o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients. o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care. o Being fully informed and abreast of all financing options available. o Following all standard protocols for unclosed consultations timely. o Conducting confirmation calls, follow up emails, and post treatment consultations. o Conducting quarterly retention analysis reports and developing strategic plans. o Tracking monthly consults to conversion rations for quantitative analysis. • Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs. • Achieves marketing objectives by: o Implementing all marketing plan initiatives and programs offered within the practice. o Making recommendations for marketing plans and promotions that attract and retain patients. o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs. o Work closely with management and marketing department. • Provides information to the physicians and management by: o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business. o Tracking success of marketing campaigns and return on investment for each initiative. o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments. • Contributes to the overall business operations by: o Assisting the front desk with their day to day on an “as needed” basis. o Communicating in a friendly, personal and respectful manner with all patients and staff members. o Making quick and timely responses to all personal and patient inquiries. Required Skills Position Requirements: • Must be articulate, personable and possess excellent communication skills. • Enjoy working with people and have experience in a consultative sales environment. • A love for the Medical aesthetics field and its services • Sound listening and customer service skills. • Ability to comprehend and analyze data and metrics. • Computer skills. • Must be a team player with a positive attitude. • Willingness to succeed and grow individually as well as part of a team. Education and Experience Requirements: · 2-4-year college degree or at least 3 years equivalent sales and customer service experience. · At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.

Reports To: Clinical Director Compensation: $50,000 annually (Full-Time, Grant-Funded through August 31, 2026) Rainbow Pride Youth Alliance (RPYA) seeks a compassionate, organized, and community-driven Mosaic Mobile Health & Care Coordinator to support both our mobile health initiatives and youth care coordination services. This hybrid role dedicates approximately 50% of time to mobile clinic coordination and 50% to direct client support, ensuring youth - particularly those experiencing houselessness, substance use challenges, or other systemic barriers - receive wraparound care, access to affirming health services, and coordinated support through street outreach and community-based events across San Bernardino and Riverside Counties. The Mosaic Mobile Health & Care Coordinator plays a key role in bridging critical gaps in care by helping youth connect to Medication-Assisted Treatment (MAT) services, mental health care, and harm reduction resources through RPYA's mobile outreach and clinic network. The ideal candidate will have experience working with LGBTQIA+ youth, unhoused and unstably housed young people, and those at high risk for substance use. They should have a deep understanding of trauma-informed, community-based, and culturally responsive care, along with a passion for creating safe, accessible, and affirming spaces for all youth. This position operates within RPYA's harm reduction, equity-centered, and social justice-oriented framework. Key Responsibilities Mobile Health & Event Coordination (50%) Plan, schedule, and execute mobile clinic events, health fairs, and community outreach initiatives. Manage logistics including site setup, staffing, supply coordination, and transportation. Develop and maintain clinic/event calendars, flow charts, and process maps for client registration, service flow, and data tracking. Serve as the liaison between RPYA, community partners, and vendors to ensure smooth event operations and collaborative agendas. Coordinate outreach schedules with the outreach team, ensuring integration of clinic timelines and promotional efforts. Maintain accurate event records, attendance logs, and service delivery data for reporting. Support the Clinical Director with reporting, communications, and special projects as needed. Client Care Coordination (50%) Conduct screenings, intakes, and assessments during outreach events and at RPYA's Wellness Center. Develop individualized care plans in collaboration with clients, focusing on health goals, strengths, and needs. Facilitate linkage to primary care, behavioral health, MAT services, housing, and other community-based supports. Assist clients in navigating insurance, benefits, and health systems to ensure continuity of care. Provide crisis intervention and short-term support to youth in emotional distress. Advocate for clients within healthcare and social service systems to ensure equitable access and affirming care. Collaborate with RPYA's multidisciplinary team and external providers to coordinate care and follow-up. Maintain timely, accurate, and confidential documentation compliant with HIPAA standards. Qualifications Bachelor's degree in Social Work, Psychology, Public Health, or related field (Master's preferred). Experience working with LGBTQIA+ and gender-diverse youth, including those facing homelessness, SUD, or systemic barriers. Knowledge of harm reduction, trauma-informed, and culturally responsive frameworks. Strong organizational, communication, and interpersonal skills. Experience in event coordination and/or care coordination within health or behavioral health settings. Ability to manage multiple priorities and thrive in a fast-paced, community-based environment. Proficiency in Google Workspace and other scheduling or case management tools. Willingness to work flexible hours, including some evenings and weekends. Why Join Us Community Impact: Be part of a transformative, youth-centered approach to queer and trans wellness in the Inland Empire. Collaborative Culture: Work within a compassionate, multidisciplinary team guided by shared values of liberation and equity. Professional Growth: Access ongoing supervision, training, and professional development opportunities. About RPYA Rainbow Pride Youth Alliance (RPYA) is a mental health nonprofit serving LGBTQIA+ youth ages 12-26, their families, and allies in the Inland Empire since 2001. RPYA is a project of Divine Truth Unity Fellowship, Inc., in partnership with Unity Hope, dedicated to promoting wellness and community care through affirming behavioral health and outreach initiatives. Learn more: ********************************* To Apply Submit a resume, cover letter, and three professional references to: 📧 clinicalservices@rpya.health

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. Pay range for this role is $23.00 - $27.00 per hour. 9:30am - 6:00pm, Sunday - Thursday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

The Care Coordinator position will assist in the coordination of department requests, such as critical incident responses, answering incoming calls and emails, collecting client information, and scheduling corresponding appointments. Care Coordinators work with internal systems, and our team of mental health professionals, to support scheduling requirements for contracted departments and their personnel. Responsibilities may also include documentation preparation and distribution, arranging meetings, generating reports, greeting clients, and maintaining files. Responsibilities: Answer incoming calls and emails in a professional manner Greeting clients and prospective clients warmly and reminding them of upcoming appointments Provide exceptional customer service to all current and prospective clients. Coordinate and schedule appointments for client consultations, procedures, and visits with clinical personnel Ensure appropriate clinician assignments to meet the clinical needs of the client Ensure appropriate clinician's assignments to meet the timing needs of the client Work closely with the clinical team to ensure seamless coordination and handle scheduling changes in a timely manner Resolve scheduling conflicts proactively Prepare and distribute documentation as required Arrange meetings and facilitate communication between team members Generate reports and maintain organized client files Undertake other duties as assigned, contributing to the overall efficiency of the team Minimum Requirements: High school diploma or equivalent. AA or BA preferred. Excellent organizational, communication, and interpersonal skills. Ability to thrive in a fast-paced environment. Professional demeanor and experience in customer-facing roles. Proficiency in scheduling systems and basic computer skills. Clerical or administrative experience Knowledge of healthcare terminology preferred. Basic computer program knowledge. Current CPR/First Aid certification Current negative TB test Must be at least 18 years old Competencies: Ability to work in a fast-paced environment Excellent organization and coordination skills with the ability to manage multiple tasks, projects and deadlines Excellent attention to detail A minimum of five years of experience working with Microsoft Word, Outlook, Excel and PowerPoint Solid understanding of computers and using the Internet for research, projects and completing daily tasks Professional phone etiquette with a commitment to providing great customer service Ability to solve problems independently Ability to work well with others Ability to multitask Commitment to cultural diversity and sensitivity

Full-time Description About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. As a Care Coordinator, you'll play a vital role in supporting teens on their path to healing. In this role, you'll provide guidance, encouragement, and accountability while fostering a safe and supportive environment. Whether you're supporting a teen in emotional crisis, helping them navigate their daily routines, or ensuring their safety during transitions, every task you take on is an opportunity to make a profound difference. Your attention to detail and compassionate care will help teens rediscover their potential and give families the hope they thought was lost. Requirements Responsibilities: Be a steady guide: Facilitate and supervise daily routines, including meals, therapeutic activities, and life skills, fostering stability and growth. Provide a safe haven: Ensure client safety through regular checks, behavioral monitoring, and timely intervention during moments of crisis. Supervise teens requiring one-on-one attention due to risks such as emotional distress or eating disorders. Support healing through connection: Offer compassionate, one-on-one support to teens experiencing emotional challenges, creating a secure environment for them to process and grow. Document progress and insights: Maintain accurate records of client activities and progress, ensuring compliance with regulations and contributing valuable insights to the treatment team. Be a bridge to new opportunities: Transport clients safely to appointments, activities, and milestones, helping them access the resources they need to thrive. Conduct vehicle inspections to ensure transportation safety. Foster independence: Support clients with self-administering medication, ensuring compliance with physician orders and promoting responsibility. Welcome every teen with care: Assist with the admission process, helping new clients feel valued, supported, and ready to begin their healing journey. Collaborate for change: Work closely with the clinical team, sharing insights and contributing to individualized care plans. Qualifications: You have a high school diploma or GED; a degree in psychology, sociology, or counseling is preferred. You have a valid driver's license and meet the requirements for insurance eligibility. You're certified in First Aid and CPR (or can obtain certification upon hire). You bring experience-or a passion for learning-about behavioral health, particularly with adolescents. Shifts Available: AM (7:00 am - 3:00 pm) Swing (3:00pm - 11:00pm) Compensation: $21.00 - $24.00/hour, based on education and experience. Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Attention: All staff positions require an extensive LiveScan background check as a part of the hiring process. Pre-Employment Background Checks Include Licensing, Criminal and Motor Vehicle Reports, etc. Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type relating to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $21.00 - $24.00 per hour

Job Summary: The Coordinator-RN Quality Assurance serves in a Magnet Recognized tertiary academic Children's Hospital with level one trauma designation. Assists quality and safety leadership personnel in developing, implementing, and maintaining a comprehensive quality and safety infrastructure for Loma Linda University Children's Hospital and ambulatory departments. Supports leadership with facilitation of quality and safety initiatives and programs that rely on data and statistical analysis, monitoring, reporting, process mapping, gap analysis, flowcharts, root cause analysis, and failure mode effects analysis. Provides leadership teams and quality committees with a systematic and logical approach to the decision making process to improve patient safety and clinical outcomes. Applies solid analytical skills to the interpretation of highly specialized data. Collects and synthesizes data to determine and monitor trends. Demonstrates expertise in slicing and dicing data to draw useful conclusions. Builds meaningful reports and succinctly transforms big picture concepts into concrete tangible information for people with various levels of education will understand. Ensures data is accurate, complete, valid, reliable, and objective. Supports the continuous journey of nursing excellence in practice and participates in maintaining Magnet designation as outlined by the American Nurses Credentialing Center. Maintains extensive knowledge of all applicable regulatory standards and collaborates with leadership to ensure standards are met by monitoring compliance and reporting results to designated individuals and committees. Exhibits leadership skills that positively influence team members that are not direct reports. Demonstrates ability to work in a collaborative team environment maintaining positive relationships. Utilizes interpersonal skills to maximize customer service in a manner that supports excellence in customer service, safe patient care and professionalism. Performs other duties as needed. Education and Experience: Bachelor's degree in nursing required. Master's degree preferred. Minimum of one year prior work experience in clinical nursing, leadership, education or quality improvement in the health care industry required. Clinical staff quality and safety projects qualify. Minimum of one year experience in operational analytics preferred. Knowledge and Skills: In-depth knowledge of state and federal healthcare regulations and accreditation required. Substantial knowledge of quality, patient safety, and performance improvement methodologies required. Able to speak, read and write legibly in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint, electronic medical record, electronic event reporting program); relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction; think critically; work independently with minimal supervision; perform basic math and statistical functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position; exhibit professional behavior at all times. Licensures and Certifications: Active California Registered Nursing (RN) license required. Certified Professional in Healthcare Quality preferred.

RN MDS Nurse Rockwell Healthcare is currently seeking a highly skilled and experienced RN MDS Coordinator to join our team. As an MDS Nurse, you will be responsible for coordinating the development and completion of resident assessments in accordance with federal and state regulations. You will also collaborate with other members of the interdisciplinary team to ensure that care plans are accurate, individualized, and reflect the needs and preferences of each resident. Job Responsibilities: Complete and submit timely and accurate MDS assessments Coordinate and participate in care planning meetings Collaborate with the interdisciplinary team to develop and implement individualized care plans Monitor and evaluate the effectiveness of care plans Communicate with residents, families, and healthcare providers to ensure that care needs are being met Ensure compliance with federal and state regulations related to MDS assessments and care planning Participate in quality improvement initiatives Benefits: Competitive salary Comprehensive benefits package including medical, dental, and vision insurance Paid time off (PTO) and holiday pay Continuing education opportunities Career advancement opportunities within the organization We are excited to get to know you and welcome you to our team. If you meet the qualifications and are passionate about providing high-quality care to our residents, we encourage you to apply. Job Type: Full-time Expected hours: 40 per week Benefits: Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Long term care Nursing home Rehabilitation center Medical specialties: Geriatrics Schedule: 8 hour shift Holidays Monday to Friday Weekends as needed Ability to commute/relocate: IE Experience: MDS Coordinator: 1 year (Required) Work Location: In person PM21