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Ambulatory care coordinator jobs in Tempe, AZ

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Ambulatory Care Coordinator
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  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Ambulatory care coordinator job in Scottsdale, AZ

    The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $31k-39k yearly est. Auto-Apply 2d ago
  • Care Coordinator - Central Phoenix (5926)

    Terros, Inc. 3.7company rating

    Ambulatory care coordinator job in Phoenix, AZ

    Job Details Position Type: Full Time Education Level: Associate's Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Shift Job Category: Behavioral Health/Social Work Description Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our McDowell Rd Health Center in Phoenix, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. Terros Health is hiring a Families FIRST - Care Coordinator at our McDowell Rd Heath Center in Phoenix, AZ. Location: 4909 E McDowell Rd, Phoenix, AZ 85008 Full-Time, Employed Mon - Fri, 9:00am - 5:00pm Flexible Scheduling Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.) Additional Language Differential Pay Available! Under Terros Health's policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination Essential Duties: * Upon assignment of a new patient, conducts activities as indicated on the "New Client Checklist," as evidenced by documentation in the patient record. * Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment. * Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment. * Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist. * Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing's. * Uploads required documents into DCS' designated record keeping system within prescribed scope of work timeframes. * Monitors the random alcohol and drug testing plan for assigned patients, per the AFF Drug Testing Procedures. Coordinates with the DCS Specialist on missed tests, positive tests, and to communicate needed changes to the drug testing plan. * Provides concrete supportive services based on the needs of the family in achieving sobriety, including, but not limited to car repair, housing assistance, utility assistance, clothing, food, phone, etc. * In coordination with a Recovery Coach, confirms that outreach and re-engagement activities are conducted, as described in the AFF Program Manual, prior to closing a case. * Completes required documentation in patient records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet Production Metrics. * Ability to drive to various locations throughout assigned territory to visit and provide services to patients. Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Bilingual pay differential Qualifications * An associates degree in human service or behavioral health field, and at least three years of related experience including working with multi-problem families in the field of substance abuse, child welfare, or behavioral health; or * A bachelor's degree or higher in a human service or behavioral health field. * Proficiency using the MS Office suite, particularly Excel, Word and Outlook. * Knowledge in use of Electronic Health Record. NextGen a plus. * Excellent oral and written communication skills. * Working knowledge of the child welfare/child safety system. * Must have or be able to attain CPR/First Aid certification within 60 days of assuming role. * Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no probation or parole within the last 10 years. * Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance without any disqualifying events. * Must have valid Arizona driver's license, be 22 years of age, with minimum 3 years driving experience and meet requirements of Terros Health's driving policy. * Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. * Must pass a TB Test. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $37k-48k yearly est. Auto-Apply 22d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $41k-53k yearly est. 8d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Ambulatory care coordinator job in Chandler, AZ

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday through Friday Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $18-21 hourly Auto-Apply 30d ago
  • Patient Care Coordinator

    Atlas Medical 3.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    Job Description Patient Care Coordinator At Atlas Medical Care we are expanding our Primary Care team and are seeking a dynamic and experienced individual for the role of Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Atlas Medical Care? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of those we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. COMPENSATION: $20-$22 / Hour DOE STATUS: Full Time SCHEDULE: Mon-Fri 8am-5pm LOCATION: 7227 E. Baseline Rd #129 Mesa, AZ 85209 Highlights of working for Atlas Medical Care Support in your Role: Enjoy comprehensive onboarding and continuous training Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards, and Recognition Programs! Great Benefits Package: A generous 22 days of PTO + Medical, Dental, Vision, 401(k) + Matching, Life, accident and disability insurance options, and referral bonuses! At Atlas Medical Care our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust . To ensure consistently seamless, high-quality care we have developed a continuum of services including Mobile Primary Care, Home Health, Palliative Care, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we address the diverse needs of our patients and support our mission to: "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As a Patient Care Coordinator at Atlas Medical Care you will play a crucial role in delivering exceptional home health and end-of-life care to our patients. As a Patient Care Coordinator based in our Mesa office, you'll be the invisible backbone of our healthcare operations, providing essential support to both our patients and providers. This is not a patient-facing role, as we don't see patients at our main office. Your role is crucial, involving meticulous collection of vital health data for seamless entry into our EMR, as well as the skillful coordination of schedules among residents and providers to maximize efficiency. With strong communication skills and attention to detail, you'll keep everyone; patients, families, POA's, and healthcare providers informed and engaged through phone calls and messaging. Your responsibilities also include ensuring strict compliance with all regulatory standards. If you love healthcare and prefer phone-based interactions, this role is a perfect fit for you. Join Atlas Medical Care today and feel supported and appreciated in a patient-first environment. Desired Skills & Qualifications Must have Medical Assistant (MA) certification 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test (we can test) Make a Difference with Atlas Medical Care! If you're seeking a supportive environment that values your contributions, apply to join Atlas Medical Care today! Atlas Medical Care is a part of the Aegis Healthcare Family. Aegis Healthcare Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer welcoming applicant without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Ability to pass a criminal background check.
    $20-22 hourly 19d ago
  • Care Coordinator II - School Based

    Valle Del Sol Community Health 3.6company rating

    Ambulatory care coordinator job in Phoenix, AZ

    About Valle del Sol Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement. Job Description: This individual will provide care coordination to youth and adult patients and their families to support in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This care coordinator works directly with youth and adults connected to our school-based partnerships and ensures special focus in coordination with school-based counselors, school-based support coaches and school administration as needed. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community and is passionate about supporting children and adults and their families to gain access to care to address their integrated health goals. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach and Child and Family Team Meeting facilitation focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffing to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct intakes, child and family team meetings, annual assessments, screeners, Crisis Plans and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will routinely facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $43,680/annual Benefits * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Flexible work schedules * Vision insurance Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Qualifications: * 18 Years of age or older; and * Bachelor's or master's degree in behavioral health (B.H.) related field; or * Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or * Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or * Associate degree AND 2 years of BH work experience; or * High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. * Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). * Strong verbal, written, and communications skills * Knowledge of Windows environment and/or Electronic Health Records Systems. * Ability to provide culturally sensitive services * Must have or be able to obtain a valid Fingerprint Clearance Card. * Must possess reliable transportation, valid driver's license, and proof of auto insurance. * Must maintain current BLS certification * Covid 19 Vaccination or Qualified Exemption (Religious or Medical). * TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire * Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
    $43.7k yearly 56d ago
  • MDS Coordinator

    Forward Action Recruiting and Staffing

    Ambulatory care coordinator job in Tempe, AZ

    We are currently seeking a MDS Coordinator to assist with nursing needs on our beautiful Skilled Nursing unit. We are currently seeking an experienced and compassionate RN ( Preferred ) to serve as a MDS Coordinator to assist with the coordination of the resident assessment process, care planning updates, Minimum Data Set (MDS) assessment scheduling and completion. This role plays an essential part of accurately gathering data to document the condition of the resident as a foundation for proper care planning within our 44 bed 5-star skilled nursing facility. Work Schedule: Monday-Friday with once a month on-call Salary: $75,000 - $98,000 / year DOE What You Will Need: Valid and current Registered Nurse (RN) license from accredited program, school or university. American Health Association BLS certification RNAC Certification One (1) or more years of professional nursing experience preferably in MDS. Computer skills, including proficiency in Microsoft Office programs, electronic medical records and clinical software programs. Knowledge of Medicare and Medicaid regulations, nursing and therapy requirements, billing processes, and documentation Facility Offers Competitive wages! Free uniforms, meals and parking! Excellent Medical /Dental/Vision benefits! Coverage thru United Healthcare with low employee premiums. (90% of employee monthly premium covered by Facility) Generous PTO (paid time off) plan Robust retirement plan, including dollar for dollar matching up to 4% into 401k account after 1st year of employment Promote from within culture as well as Employee Scholarship Fund to assist you achieve your career goals Employee Referral Bonus Program Employee Appreciation Program Use of on-site gym and library PayActiv (early wage access) Whether you feel like your background is a great fit for this position or not, we highly encourage you to apply either way!
    $75k-98k yearly 60d+ ago
  • Patient Care Coordinator (Medical Assistant)- Atlas Medical Care

    Aegis Healthcare

    Ambulatory care coordinator job in Mesa, AZ

    Patient Care Coordinator - Medical Assistant At Atlas Medical Care we are expanding our Primary Care team and are seeking a dynamic and experienced individual for the role of Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Atlas Medical Care? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of those we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. COMPENSATION: $20-$22 / Hour DOE STATUS: Full Time SCHEDULE: Mon-Fri 8am-5pm LOCATION: 7227 E. Baseline Rd #129 Mesa, AZ 85209 Highlights of working for Atlas Medical Care Support in your Role: Enjoy comprehensive onboarding and continuous training Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards, and Recognition Programs! Great Benefits Package: A generous 22 days of PTO + Medical, Dental, Vision, 401(k) + Matching, Life, accident and disability insurance options, and referral bonuses! At Atlas Medical Care our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust . To ensure consistently seamless, high-quality care we have developed a continuum of services including Mobile Primary Care, Home Health, Palliative Care, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we address the diverse needs of our patients and support our mission to: "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As a Patient Care Coordinator at Atlas Medical Care you will play a crucial role in delivering exceptional home health and end-of-life care to our patients. As a Patient Care Coordinator based in our Mesa office, you'll be the invisible backbone of our healthcare operations, providing essential support to both our patients and providers. This is not a patient-facing role, as we don't see patients at our main office. Your role is crucial, involving meticulous collection of vital health data for seamless entry into our EMR, as well as the skillful coordination of schedules among residents and providers to maximize efficiency. With strong communication skills and attention to detail, you'll keep everyone; patients, families, POA's, and healthcare providers informed and engaged through phone calls and messaging. Your responsibilities also include ensuring strict compliance with all regulatory standards. If you love healthcare and prefer phone-based interactions, this role is a perfect fit for you. Join Atlas Medical Care today and feel supported and appreciated in a patient-first environment. Desired Skills & Qualifications Must have Medical Assistant (MA) certification 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test (we can test) Make a Difference with Atlas Medical Care! If you're seeking a supportive environment that values your contributions, apply to join Atlas Medical Care today! Atlas Medical Care is a part of the Aegis Healthcare Family. Aegis Healthcare Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer welcoming applicant without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All Aegis Healthcare employees must be able to pass a criminal background check.
    $20-22 hourly 36d ago
  • Patient Care Coordinator - Glendale, CA

    Sonova

    Ambulatory care coordinator job in Glendale, AZ

    AudioNova - a Sonova Brand Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203 Compensation: $23.00 - $24.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $23-24 hourly 2d ago
  • Patient Care Coordinator - N Phoenix

    Kelly H Roy Md PC

    Ambulatory care coordinator job in Phoenix, AZ

    Full-time Description The Patient Care Coordinator (PCC) serves as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center. This role involves scheduling appointments, processing referrals, and maintaining accurate patient records to ensure a smooth clinic experience. We have front desk openings at our North Phoenix clinic. Hours are M-F 7:30am-4:30pm with late clinic two days a week until 7pm. Key Responsibilities: Manage patient flow during check-in/check-out when working front office. Schedule appointments using the Athena system, matching provider availability with patient preferences. Process inbound and outbound calls related to referrals and appointment scheduling. Verify and update patient information and maintain accurate records. Collaborate with medical staff to ensure efficient operations and patient care. Collect payments and assist with the overall clinic environment. Requirements Qualifications: Strong customer service and communication skills. Experience with scheduling systems preferred. Ability to multitask in a fast-paced environment. Education & experience: High school diploma or GED. Experience working in a medical practice is desired. Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current driver's license and auto insurance. Traveling may be required between clinics and admin offices. Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Must have a commitment to excellence and high standards. Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to multitask, manage priorities and workflow. Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail. Able to operate computer software with training. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational level and with external customers. Physical Requirements and Work Environment: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate office requirement, including computer and copier equipment. Must be able to sit or stand for long periods of time, with occasional walking. Ability to bend and lift up to 25 pounds. Hearing and vision required required. Salary Description $17-$20/hr
    $17-20 hourly 60d+ ago
  • Health Coordinator

    Basis.Ed

    Ambulatory care coordinator job in Chandler, AZ

    BASIS Chandler Primary North is seeking qualified candidates for a Health Coordinator to start ASAP! Visit *********************************************** to learn more about us! BASIS Ed School teams offer an incredible opportunity to be deeply involved in an academic community that is dynamic, exciting and unpredictable. You'll join others in a highly social, supportive and collaborative environment. The Health Coordinator, reporting to the Head of Operations, will be responsible for overseeing and providing services related to maintaining the health and wellness of students. The Health Coordinator will monitor student health needs and provide appropriate health interventions and services. Primary Job Responsibilities include but are not limited to: * Provide onsite medical support: collect and file required forms, organize and maintain student medication cabinet, and administer student medication. * Organize, maintain and update student records (including collection of records from student previous schools and immunization records). * Ensure compliance with applicable City, State and Federal health regulations. * Establish and maintain a high level of neatness, cleanliness, and organization in the school health clinic. * Oversee and develop protocol for a hygienic facility and communicate to staff, faculty, and students. * Provide and promote relationships between community health providers and students, parents, and the community at large. * Performing office tasks related to student data collection, parent-school communication, and student-office communication. * Additional tasks and projects as needed to support the entire school function. Job Qualifications: Minimum Qualifications: * A High School diploma and valid fingerprint clearance (obtained after hire) are required to work at BASIS Ed. * Valid First Aid and CPR Certificate issued by an authorized agency. * Flexible hours are required. Preferred Qualifications: * Doctors office experience preferred. * Medical Assistant experience preferred. * Experience with children. * Knowledge of communicable disease prevention and medication protocol. * Together with a high level of personal responsibility and optimism, a successful applicant will demonstrate strong verbal and written communication and interpersonal skills, and will thrive in a fast-paced, achievement-oriented learning environment. Additional Job Information: Benefits and Salary: * Salary for this position is competitive and dependent on education and experience * BASIS Ed offers a comprehensive benefits package, including but not limited to: * Employer paid medical and dental insurance * Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * Employee Assistance Program * Childcare Savings Opportunity (KinderCare tuition discount) Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. * As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.
    $39k-54k yearly est. 14d ago
  • Patient Care Coordinator

    Sonrava

    Ambulatory care coordinator job in Phoenix, AZ

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $28k-41k yearly est. Auto-Apply 13d ago
  • Patient Care Coordinator

    Sonrava Health

    Ambulatory care coordinator job in Phoenix, AZ

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $28k-41k yearly est. Auto-Apply 12d ago
  • Patient Care Coordinator - Front Office

    Skin and Cancer Institute

    Ambulatory care coordinator job in Mesa, AZ

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: Mesa 2 gateway- 3035 S Ellsworth rd Mesa AZ 85212 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $28k-41k yearly est. Easy Apply 2d ago
  • TRBHA Care Coordinator

    Apache Behavioral Health Services, Inc.

    Ambulatory care coordinator job in Scottsdale, AZ

    TRBHA CARE COORDINATOR CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: CLINICAL REPORTS TO: TRBHA CARE COORDINATOR LEAD STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so. DUTIES AND RESPONSIBILITIES: Manages a caseload of clients/potential clients who would benefit from behavioral health services. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS. Assist and manages the distribution of notices of admit from AHCCCS. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned. Ability to facilitate referral process to assure continuity of care. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: 21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency and the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
    $28k-41k yearly est. Auto-Apply 42d ago
  • Memory Care Lifestyle Coordinator

    Cogir Management, USA

    Ambulatory care coordinator job in Peoria, AZ

    Full-time Description THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER Competitive wages, training, and growth opportunities. Early access to paycheck (pay on demand). Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more. POSITION SUMMARY Our Memory Care Lifestyle Coordinator (Activity Assistant) supports the planning and delivery of meaningful programs and life enrichment activities tailored to residents with Alzheimer's disease and dementia. This role focuses on creating an environment that enhances residents' quality of life by promoting social engagement, cognitive stimulation, and emotional well-being. The ideal candidate is compassionate, patient, and skilled in working with individuals living with memory loss. KEY RESPONSIBILITIES Facilitate group and one-on-one programs that align with residents' cognitive abilities and personal interests. Assist in developing and conducting daily activities designed specifically for residents with memory care needs, including music therapy, sensory stimulation, exercise, reminiscence activities, and art projects. Modify activities as needed to ensure inclusivity and success for all participants. Work closely with the care team to coordinate activities that complement residents' care plans. Assist in planning and executing special events, holidays, and seasonal activities tailored to memory care residents. Encourage resident participation in activities and document outcomes when required. Review goals and progress notes. Support caregiving efforts during meal and rest breaks. Assist the Resident Lifestyle Director and Memory Care Director as necessary. Requirements CANDIDATE QUALIFICATIONS Education: A High School Diploma or equivalent. A Certified Dementia Practitioner, or training in the Montessori Approach, is a plus. Experience, Competencies, and Skills: At least 1-2 years of relevant experience working with seniors living, preferably leading life enrichment activities. Experience working with individuals with dementia or Alzheimer's is preferred. Working knowledge of various computer systems, including Word, Excel, and Outlook. Ability to work independently and follow scheduled plans. Patience, the ability to maintain composure in stressful situations, and a commitment to always treating our residents with respect and dignity are required. Friendly, assertive, professional, outgoing, multitasked, and organized. Excellent communication and interpersonal skills. Availability to work flexible shifts, including weekends and holidays.
    $39k-54k yearly est. 60d+ ago
  • Care Coordinator-In Home

    Southwest Behavioral & Health Services Careers 4.2company rating

    Ambulatory care coordinator job in Mesa, AZ

    Southwest Behavioral and Health Services is seeking a dedicated and compassionate In-Home Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who is organized, holds excellent communication skills and ability to solve problems. Does this describe you? If so, you may be the person we are looking for to join our dynamic Mesa team! Job Preview at a Glance: Interventions may be individual, group based, community collaboration. Performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, and authorizations for residential or out of home placements. Duties & Responsibilities: Reviews documents received and requests required documents to appropriate level of care for members. Assesses consumers in accordance with established policies and procedures and clinical protocols. Develops service plans with consumers based on assessment and diagnostic process. Coordinates consumer care or reports on interventions by meeting with CFT and ART to review efficacy of interventions and to revise plans of service with consumers. Develops and maintains appropriate level of relationships with consumers and formal/informal support systems. Provides support and information, education or guidance to consumers and support system members concerning issues of treatment planning, advocacy, and medication management. Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed. Works collaboratively with treatment team and all external members of consumer's services. Provides face-to-face crisis intervention. Completes safety plans with consumers. Conducts groups as needed. Transitions consumer to appropriate level of care upon conclusion of treatment. Provides information to consumers and family members or guardians concerning community resources and linkages to other services. Assists consumers, families or guardians in securing appointments with support services and agencies, as needed. Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided. Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers. Attends weekly clinical staffing's and all staff meetings. Coordinates hospital discharges by scheduling follow up appointments and ensures proper communication is kept between inpatient and outpatient teams. Enrolls members through the intake process where assessment, service plan, safety/support plan is completed. Completes outreach for members who miss an appointment and follows up with re-engagement process. Completes chart closures. Maintains quality and compliance in consumer's charts. To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department. Education & Qualifications: Minimum requirement consists of a 21-year age A Bachelor's degree with one year of full-time behavioral health experience. A combination of experience and education totaling 5 years is acceptable. Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire Benefits: 3 weeks of PTO your 1st year of employment, with increased accruals after continued service! 10 paid holidays Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account! Career Development - Benefit from our culture of internal promotion! We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs! Employee Assistance Program, Health & Wellness and much more! About SB&H Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience. At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging - a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued. We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve. Through our Empowered Belonging program, we're committed to: Voice & Visibility - ensuring every team member's ideas, experiences, and contributions are recognized and heard. Fair Access - fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take. Culture of Connection - building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work. Learning & Growth - providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams. Wellbeing & Safety - prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us. Where everyone belongs. Where everyone leads. Join us in shaping a community where your difference makes a difference, and your impact is real. To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/ SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-37k yearly est. 49d ago
  • Care Coordinator - Proactive Care

    Intermountain Health 3.9company rating

    Ambulatory care coordinator job in Phoenix, AZ

    The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $37k-45k yearly est. 2d ago
  • Care Coordinator II

    Valle Del Sol 3.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    This individual will provide care coordination to youth and adult patients by supporting patients and families in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This individual is Peer/Family Certified, meaning they can personally identify with accessing supportive behavioral health services for themselves or for personal contacts. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffings to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct annual assessments, screeners, Crisis Plan and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will also facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $20.00/hour Job Qualifications: Behavioral Health Technician II (BHT II) 18 Years of age or older; and Bachelor's or master's degree in behavioral health (B.H.) related field; or Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or Associate degree AND 2 years of BH work experience; or High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) **If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). Strong verbal, written, and communications skills Knowledge of Windows environment and/or Electronic Health Records Systems. Ability to provide culturally sensitive services Must have or be able to obtain a valid Fingerprint Clearance Card. Must possess reliable transportation, valid driver's license, and proof of auto insurance. Must maintain current BLS certification TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella Benefits 401(k) 401(k) matching Medical Insurance Dental Insurance Vision Insurance Paid Life Insurance Paid Disability Insurance Paid time off Employee assistance program Employee discount Professional development assistance Referral program Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at *********************.
    $20 hourly 60d+ ago
  • TRBHA Care Coordinator

    Apache Behavioral Health Services

    Ambulatory care coordinator job in Scottsdale, AZ

    TRBHA CARE COORDINATOR CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: CLINICAL REPORTS TO: TRBHA CARE COORDINATOR LEAD STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so. DUTIES AND RESPONSIBILITIES: Manages a caseload of clients/potential clients who would benefit from behavioral health services. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS. Assist and manages the distribution of notices of admit from AHCCCS. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned. Ability to facilitate referral process to assure continuity of care. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: 21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency and the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
    $28k-41k yearly est. Auto-Apply 60d+ ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Tempe, AZ?

The average ambulatory care coordinator in Tempe, AZ earns between $29,000 and $51,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Tempe, AZ

$38,000
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