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Ambulatory care coordinator jobs in Tennessee

- 314 jobs
  • Patient Care Coordinator

    Results Physiotherapy 3.9company rating

    Ambulatory care coordinator job in Tennessee

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Ooltewah, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? Position Summary: The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. A day in the life of an Patient Care Coordinator: Core responsibilities. Collect all money due at the time of service. Convert referrals into evaluations. Schedule patient visits. Customer Service o Create an inviting clinic atmosphere. Make all welcome calls. Monitor and influence arrival rate through creation of a great customer experience. Practice Management o Manage schedule efficiently. Manage document routing o Manage personal overtime. Manage non-clinical documentation. Manage deposits. Manage caseload, D/C candidate, progress note, and insurance reporting. Monitor clinic inventory. Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. What experience do you need? High School Diploma or equivalent. Communication skills - must be able to relate well to Business Office and Field leadership. Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision. As a member of a team, must possess efficient time management and presentation skills. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you. Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance. 3-week Paid Time Off plus paid holidays. 401K + company match. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $22k-30k yearly est. Auto-Apply 2d ago
  • Care Coordinator- Crossville, TN

    Segue Health Management Corp

    Ambulatory care coordinator job in Crossville, TN

    Segue Health, a faith based medical practice, is looking for a Care Coordinator to work in the Crossville, TN area coordinating post discharge transitional care management. This position requires a mix of clinical knowledge, excellent organizational skills, and excellent communication skills. Must have experience in the medical field Must have a knowledge of Microsoft Excel and the ability to learn EMR/EHR software Should have transportation to and from local hospitals AND the ability to work remotely when needed Must have a heart to serve others Daily tasks include: Working with referring facility to generate list of patients eligible for TCM services; Visiting referrals while in the facility to explain the TCM program and determine if there are any anticipated needs post discharge; Daily logging of referrals and discharges; Creating charts in EMR and uploading face sheet, H&P, and DC Summary; Post discharge calls to patients within 24 hours; Scheduling of patients for in home visits. Our most successful candidates have experience in social work, nursing, and/or home health. Attention to detail and organizational skills are MOST important. Job Type: Full-time Salary: $45,000.00 - $55,000.00 per year Competitive Benefits Provided Schedule: 8 hour shift Monday to Friday About Segue Health Segue Health is a mission-focused organization dedicated to delivering exceptional, Christ-centered care to patients in their homes and communities. Our goal is to bridge the transition from hospital to home with excellence, empathy, and continuity
    $45k-55k yearly 19d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Ambulatory care coordinator job in Tennessee

    BenchMark Physical Therpy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Powell, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Neuhaus Foot and Ankle

    Ambulatory care coordinator job in Tennessee

    Patient Care Coordinator at Neuhaus Foot and Ankle Opening available primarily at our office in Mount Juliet, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care. Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures. **Focus on your patients while in clinic** You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups. If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Create a welcoming environment where patients feel confident in the care provided. Check patients in and enter patient demographic information into electronic health record. Learn basic insurance coverage information and run estimates on cost of coverage using software. Explain insurance coverage and estimated out of pocket costs for care. Take payments for patient balances and/or cost of visit. Schedule patients for return appointments During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment. Complete all data entry and patient check in/out accurately and efficiently. Communicate with and develop strong working relationships with all team members. Miscellaneous office duties and projects as assigned. Other responsibilities may include: Traveling to other clinics to cover when needed. Giving high fives to colleagues What would make you a qualified candidate: You are very task oriented. You are a fantastic multitasker. You are positive, empathetic, and a team player. You care about the work you do. You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role. You have great communication skills, both verbal and written You are professional and friendly along with great attention to detail. You have a commitment to customer service with work experience to show for it. We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Ongoing personal and professional development training Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Healthcare setting: Clinic Outpatient Private practice Schedule: 8-hour shift Day shift Monday to Friday No weekends
    $23k-34k yearly est. Auto-Apply 50d ago
  • HCBS Respiratory Care Coordinator - Overton County

    Adobe Care and Wellness LLC 4.8company rating

    Ambulatory care coordinator job in Livingston, TN

    ABOUT ADOBE Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal four years in a row. As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA/Marketplace lines of business. POSITION PURPOSE The Home and Community-Based Respiratory Care Coordinator (RCC) plays a vital role in supporting patients with complex respiratory conditions by serving as a trusted clinical resource, advocate, and educator. This role emphasizes oversight, education, and collaboration rather than direct hands-on care, ensuring that patients with conditions such as COPD, tracheostomies, and ventilator dependence receive the best possible outcomes across acute and post-acute care settings. By acting as a bridge between patients, families, providers, equipment vendors, and healthcare organizations, the Respiratory Care Coordinator helps close gaps in care, improve care coordination, reduce preventable hospital readmissions, and ensure the medical necessity of ongoing treatment plans. This position requires strong clinical expertise in respiratory care, effective communication skills, and the ability to navigate complex healthcare systems. Clinical Liaisons may work across multiple care environments, including Acute Care Hospitals, Long-Term Acute Care Hospitals (LTACHs), Skilled Nursing Facilities (SNFs), and patient homes. KEY FUNCTIONS Advocate for patients and their families, ensuring their voices and needs are clearly communicated to providers and care teams. Provide evidence-based recommendations to optimize clinical outcomes and enhance quality of care. Identify and communicate gaps in care, escalating concerns appropriately to leadership and partner organizations. Serve as a subject matter expert in respiratory care, promoting best practices and updated standards of care. Act as a collaborative partner across interdisciplinary teams, vendors, and providers to achieve alignment in patient care goals. DUTIES & RESPONSIBILITIES Patient Evaluation & Oversight Conduct onsite and virtual visits (weekly to monthly) with patients across care settings to assess overall clinical status. Review patient history, current respiratory needs, and progress toward established care goals. Document findings and provide oversight to ensure care plans remain clinically appropriate. Clinical Consultation (Non-Hands-On) Provide consultative input regarding respiratory care, disease management, and patient adherence. Evaluate and report on: Disease processes and best practices for respiratory management. Patient compliance with prescribed therapies, including medications and respiratory devices. Patient progress toward ventilator weaning, decannulation, or other liberation goals. Identify barriers impacting patient adherence or outcomes, including social determinants of health (SDOH). Education & Advocacy Provide patient and family education on disease management, device use, and lifestyle modifications. Support patients in understanding their care plans and treatment goals. Provide clinical training and feedback to customers, caregivers, or healthcare partners on respiratory care competencies. Collaboration & Coordination Partner with physicians, home equipment companies, and customers to recommend interventions or escalate concerns. Offer feedback on patient medical necessity, including justification for changes to care levels or services. Communicate and collaborate with leadership regarding critical care gaps, compliance issues, and quality improvement opportunities. Quality & Reporting Ensure patient records are complete, accurate, and compliant with HIPAA and organizational policies. Track and report on patient outcomes, quality indicators, and care coordination efforts. Provide timely updates to leadership regarding clinical trends, risks, and opportunities for improved outcomes. SKILLS & QUALIFICATIONS Three (3+) years of clinical expertise in healthcare roles. Strong clinical background with experience supporting patients with complex respiratory needs (COPD, tracheostomy, ventilator dependence). Effective communicator with the ability to explain complex medical concepts to patients, families, and interdisciplinary teams. Strong organizational and time-management skills with the ability to adapt to shifting priorities. High degree of professionalism, integrity, and confidentiality in all interactions. Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with EMR and telehealth platforms. Ability to work independently and collaboratively within a multidisciplinary team environment. Ability to accommodate schedule changes and evaluate patients as needed, including occasional after-hours or urgent consults. Compliance with HIPAA and all applicable state/federal confidentiality regulations. Professional appearance and commitment to representing the organization with excellence. Reliable transportation for patient visits. EDUCATION, LICENSES, & CERTIFICATION High school diploma or GED required. Associate's degree in healthcare administration, business administration, or related field strongly preferred. Bachelor's degree in healthcare administration, business administration, or related field preferred. Graduate of an approved American Medical Association (AMA)-accredited school for respiratory care by the Commission on Accreditation for Respiratory Care (CoARC). Current, active, and unencumbered state licensure as a certified respiratory therapist, registered respiratory therapist, or respiratory care practitioner (CRT/RRT/RCP) from the National Board for Respiratory Care (NBRC). Valid and unrestricted driver's license. Proof of current auto insurance coverage. BENEFITS & TOTAL REWARDS Paid Orientation and Training Insurance - Medical, Dental, Vision, and Life 401k Plan - 3% match Employee Assistance Program Tuition Reimbursement Continued Education Support Mileage Reimbursement (if applicable) Referral Bonuses Paid Holidays (9 days) Paid Time Off (15 days) Paid Volunteer Hours CHARACTER & COMPETENCIES Courage - To have the courage to the right thing at the right time. Ownership - To take ownership of every issue you touch. Respect - To respect yourself, co-workers, and for those whom you care. Excellence - To be excellent in all that you do. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. PHYSICAL DEMANDS & WORK ENVIRONMENT Frequently required to travel, up to 90 minutes one-way. Occasionally required to stand. Occasionally required to walk. Continually required to sit. Occasionally required to climb, balance, bend, stoop, kneel, or crawl. Continually required to talk or hear. While performing the duties of this job, the noise level in the work environment is usually moderate. May occasionally lift and/or move more than 30 pounds. Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing. EQUAL EMPLOYMENT OPPORTUNITY APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $35k-46k yearly est. Auto-Apply 44d ago
  • CHOICES Care Coordinator- Davidson County (Greater Nashville Area)

    Bluecross Blueshield of Tennessee 4.7company rating

    Ambulatory care coordinator job in Nashville, TN

    Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. As a Care Coordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits in Davidson County, TN, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities. You will be a great match for this role if you have: • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the Greater Nashville Area • Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year. Job Responsibilities Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations. Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met. Valid Driver's License. TB Skin Test (applies to coordinators that work in the field). Position requires 24 months in role before eligible to post for other internal positions. Various immunizations and/or associated medical tests may be required for this position. Job Qualifications Experience 2 years - Clinical experience required Skills\Certifications PC Skills required (Basic Microsoft Office and E-Mail) Effective time management skills Excellent oral and written communication skills Strong interpersonal and organizational skills License Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). Grade 10 BBEX Incentive Plan AEP Number of Openings Available 1 Worker Type: Employee Company: VSHP Volunteer State Health Plan, Inc Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Highway Incident Management Coordinator

    Deangelo Brothers, LLC 4.1company rating

    Ambulatory care coordinator job in Covington, TN

    DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! Job Description THIS POSITION IS CONTINGENT UPON AWARD OF CONTRACT. DCS is seeking a highly driven and educated Incident Management Coordinator who is responsible for ensuring that all health and safety requirements are always met and is available to manage incidents/accidents as the Department's representative. The Incident Management Coordinator shall be exclusive to this position and this Contract. Job Responsibilities: Provide effective verbal and written communication to include providing detailed safety and health related reports and detailed incident and accident reports. Be present at all accident/Incident scenes that are at a Level three (3) event or higher. Qualifications Qualifications: Must have a valid driver's license with at least 3 years of clean driving experience. High School Diploma or equivalent. Must have a minimum of two (2) years of experience as an Incident Management Coordinator or a similar position demonstrating leadership and management. These highlighted items may be able to be completed after hire: The Incident Management Coordinator will be require to complete the following courses within one (1) month of assuming this role: Intermediate Work Zone Traffic Control, National Incident Management System (NIMS) 100's, 200's, 300's, 400's, 700, 800's, TDOT Incident Commander Training (Equal to NIMs 100), and SHRPS II Training. Additional Information Benefit Highlights: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) Generous Paid Time Off Career Development Pay rate: D.O.E. Come be a part of the DeAngelo family, today! DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.
    $35k-47k yearly est. 12h ago
  • Patient Care Coordinator - Naven Health Nursing Network Nurse Support

    Naven Health

    Ambulatory care coordinator job in Nashville, TN

    **Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.** Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve. ** Summary:** The Coordinator, Naven Health Patient Care is responsible for faxing, and tracking of orders and plans of treatment, working the Naven Connect failed visit verification que, the submission of paperwork to our external contracted customers, and other administrative duties as assigned. Works closely with the pharmacies and other interdisciplinary teams to insure appropriate patient care. Performs other duties as required by Area Director of Nursing. **:** **Job Responsibilities (listed in order of importance and/or time spent)** + Monitors the Naven Connect Nurse Visit Board for failed visits and resolves timely. + Faxes and tracks plan of treatments for return signature. + Assists with the coordination of patient care by supporting the staffer and Nurse Manager. + Facilitates patient or customer complaints or issues to appropriate department. + Submits, copies, faxes, scans and files paperwork and records for patients in Naven Connect. + Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Naven Health information. + Adheres to Naven Health policies with regard to the procedures for systematic retention, protection, retrieval, transfer, and disposal of records **Supervisory Responsibilities** Does this position have supervisory responsibilities? (i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No X **Basic Education and/or Experience Requirements** + High School diploma or equivalent + At least 1 year of experience in office administration **Basic Qualifications** + Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients). + Basic level skill in Microsoft Office 2003 or later: Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows). + Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. + Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates **Physical Demand Requirements** **Ability to sit and/or stand for extended periods of time at a home office** + Ability to work in a fast-paced environment with competing priorities **Travel Requirements: (if required)** + N/A **Preferred Qualifications & Interests (PQIs)** Preferred experience in a home health and/or medical office setting Preferred certifications or licensure as CPhT, LPN, CNA, etc. _This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties._ Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $16.33-$23.97 **Benefits:** -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -my FlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs _Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._ Welcome to Naven Health. Where we are equal parts nursing and haven. A place of calm and reassurance in the face of uncertainty and care complexity. Where the experience and training of our skilled infusion nurses can help you feel confident that you are always in good hands. And our partnerships with specialty pharmacies across the nation help put nurses everywhere you have patients. We are a company aligned with the values of the nurses who are at our center - to provide exceptional care, and to be a trusted resource for our customers, partners and patients.
    $16.3-24 hourly 2d ago
  • Care Coordinator

    Ellie Mental Health

    Ambulatory care coordinator job in Nashville, TN

    Responsive recruiter Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we've made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. : We are seeking a compassionate and detail-oriented Care Coordinator to join our mission to fill the gap in mental healthcare. In this role, you will be responsible for managing the scheduling of appointments for clients seeking mental health counseling services. You will serve as the first point of contact for clients, providing outstanding customer service while ensuring seamless coordination of appointments between clients and therapists. This is an essential role in supporting our efforts to provide high-quality, accessible mental health care to our community. Key Responsibilities: Schedule and confirm counseling appointments for clients, ensuring accuracy and efficiency. Answer phone calls and respond to emails regarding appointment inquiries, cancellations, and rescheduling. Coordinate appointment schedules between multiple therapists and clients. Maintain accurate records of appointments, client details, and cancellations in the electronic health records (EHR) system. Work with clients to assess their needs and ensure appropriate scheduling based on their preferences and therapist availability. Monitor and manage the therapy calendar to avoid overbooking or scheduling conflicts. Collaborate with the clinical team to streamline scheduling processes and ensure timely service delivery. Assist in other administrative tasks as needed (e.g. helping ensure patient intake forms are completed, insurance eligibility checks, etc). Maintain confidentiality of all client information in compliance with HIPAA regulations. Assist clients with initial questions about available services, insurance options, and payment procedures. Provide exceptional customer service to clients and maintain a positive and welcoming atmosphere. Qualifications: High school diploma or equivalent required; Associate's degree or higher preferred. Previous experience in a scheduling, administrative, or customer service role, ideally in a healthcare or mental health setting. Familiarity with Electronic Health Records (EHR) systems; experience with Valant a plus. Excellent organizational and time-management skills. Strong written and verbal communication skills. Ability to maintain a calm and empathetic demeanor in what can be a fast-paced environment. Attention to detail and accuracy in scheduling and record-keeping. Ability to work independently and as part of a team. Knowledge of mental health services and terminology is a plus. Experience in customer service with a focus on helping individuals with sensitive needs. Preferred Skills: Experience in a healthcare setting, mental health setting or counseling setting a plus. Knowledge of HIPAA compliance and patient privacy laws. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Reports to: Director of Administrative Services Job Type: FulltimePay rate: $20-25 per hour, based on skills and experience. Compensation: $20.00 - $25.00 per hour Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don't meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! Employee Experience We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we're just people helping people. Wanna join the herd?
    $20-25 hourly Auto-Apply 5d ago
  • Patient Care Coordinator

    Cedar Recovery

    Ambulatory care coordinator job in Nashville, TN

    Job Description Cedar Recovery, LLC is an ASAM Level I outpatient treatment facility that employs an array of evidenced-based treatment modalities to provide an integrated model of care of medical, counseling, and therapeutic interventions to treat every patient's individual needs and promote long-term sustainable recovery from substance use disorder. While Cedar Recovery provides care for all substance use disorders, it has a primary focus on treating opioid use disorder with medications such as Buprenorphine and/or Naltrexone (MAT). The responsibilities for this position include the management of patient administrative functions, including, but not limited to the following: Greeting patients, assisting patients with check-in, answering phones, performing new patient intakes and scheduling new patient appointments Executing and overseeing coordination of care documents on behalf of patients Sending and tracking Prior Authorizations including maintaining tracking spreadsheet Maintaining proficient computer manageability for scheduling, changing, and canceling appointments Acts as support for the Office Coordinator and Medical Assistant Reports to the Office Coordinator COMPETENCIES REQUIRED Effective Knowledge The ability to navigate and effectively use Microsoft Office, Google Drive, and our Electronic Medical Records system. Accountability and Self-Management Accepts personal accountability for work responsibilities Works independently without day-to-day guidance from the supervisor The ability to manage multiple projects that meet the standards of Cedar Recovery. Teamwork and Leadership The ability to collaborate and work with colleagues to achieve the Cedar Recovery mission of solving the opioid epidemic. Communication Successfully communicate with employees at all levels of the organization on a regular basis - including via face to face, email and other technologies utilized by Cedar Recovery. Respectfully communicate with patients, teammates, vendors, suppliers, and pharmacy representatives. Foster open dialogue and actively listen to others in order to build and maintain effective and respectful working relationships throughout Cedar Recovery. Innovation & Problem Solving Recommends, enhances, and/or implements quality improvement processes that have an impact on the mission of Cedar Recovery. Applies Creative thinking to develop new solutions. Job Type: Full-time Monday-Thursday (9 a.m. - 5 p.m.) Friday (9 a.m. - 3 p.m.) Salary: From $20.50-22.50 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance 401K Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 2 years (Preferred)
    $20.5-22.5 hourly 17d ago
  • Behavioral Health Care Coordinator - Full Time

    Frontier Health 3.5company rating

    Ambulatory care coordinator job in Johnson City, TN

    JOB TITLE Behavioral Health Care Coordinator Supervise and provide professional care management services to enable identified individuals to make informed choices about opportunities and services, assuring timely access to needed assistance, providing opportunities and coordinating all services to meet each consumer's goals and thereby assisting them in achieving their maximum level of independent functioning. EDUCATION AND EXPERIENCE: Education: Bachelor's degree in mental health and or related field required. Licensure: Must possess or obtain highest level of licensure appropriate to degree. Valid driver's license. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in mental health, substance abuse or mental retardation required. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate motor vehicle. EQUIPMENT: Computer, copier, fax, motor vehicle and any other equipment required to perform the functions of the position. SUPERVISORY RESPONSIBLILITIES: 1. Trains and assist in evaluating performance of employees. 2. Assist in and/or organizes schedules of employee work activities. 3. Maintains a safe work environment by identifying and correcting potentially unsafe conditions and work practices. 4. Maintains a positive working climate within and across departmental functions. 5. Assist clinicians concerning clinical procedures and evaluation. MAJOR DUTIES AND RESPONSIBILITIES: 1. Supervise/evaluate team of both care manger and case manager providers to maintain quality case management and care coordination services. 2. Monitor/report complaint issues according to grant/contract requirements relating to case management services. 3. Conduct interviews with individuals and/or family members in a therapeutic manner so as to obtain critical and thorough information, provide written documentation of information obtained and exercise good judgment in evaluating situation, making decisions and implementing effective strategies. 4. Ensure that both Case Managers and Care Managers are meeting quality and performance targets on a monthly basis. 5. Provide assessment, service planning, crisis assistance, daily living assistance and linkage, referral and advocacy to/for referred individuals. 6. Provide written documentation to complete all necessary chart work in accordance with policy on admissions treatment and discharges in a timely manner. 7. Maintain client confidentiality according to Center policies. 8. Remain current in knowledge of community resources and how to access those resources. 9. Keep supervisors apprised of all critical or emergency situations. 10. Responds to emergency/crisis or walk-in situations calmly, rationally and in accordance with center policy and procedures. 11. Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration. 12. Be involved in the admission, hospital stay and discharge of individuals on caseload who are admitted to an impatient psychiatric facility. 13. Be available to consumers 24 hours a day for crisis assistance. After hours, the agency's after hours system may be utilized; however, the on-call staff as appropriate may contact the Case Manager. 14. Must be able to safely operate a motor vehicle to ensure the delivery of community based services. 15. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 16. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.
    $35k-48k yearly est. 60d ago
  • Foster Care Coordinator

    Clarvida

    Ambulatory care coordinator job in Jacksboro, TN

    at Clarvida - Tennessee Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About Your Role: As a Foster Care Coordinator, you will provide intervention, manages client cases and acts as a resource link to children and families who desperately need assistance. Assist in case Management of children of children and take an active role in their case management. Work with treatment teams, offering insight to be evaluated as you develop plans together. Serve struggling individuals as an advocate, connecting them to organizations that improve their situation. Perks of this role: Pay of 19.23/hr Does the Following Apply to You? A bachelor's degree in a Human Service discipline from an accredited four-year college or university. Experience working with children/adolescents in a therapeutic, community-based treatment environment. What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.
    $33k-47k yearly est. Auto-Apply 45d ago
  • Primary Health Coordinator (Columbia, TN)

    Mhctn

    Ambulatory care coordinator job in Columbia, TN

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Primary Health Coordinator (Columbia, TN) JOB SUMMARY: Provides care coordination services to consumers involved with severe and persistent mental illness who also have serious physical health care issues. RESPONSIBILITIES: Work within a team environment agency-wide and in partnership with physical healthcare providers and specialists. Responsible for attending all required trainings, including Wellness Group training to potentially facilitate wellness groups for the agency. Assist teams in identifying and making referrals to IHC. Identify and share with staff community resources that foster improved physical health. Educate consumers, family, and natural supports of diagnosis, prognosis, and necessary or recommended interventions. Accompany and/or transport consumers to provider or specialist appointments, including attending initial appointments. Transport or schedule transportation for consumers to attend appointments, as necessary. Provide medication management through the delivery of medications. Develop logs or tracking mechanisms needed to monitor symptoms, interventions, and successes (i.e. medication logs, nutritional logs). Coordinate care with both mental health and physical health care providers and specialists. Ensure appropriate documentation is available regarding conservatorship, power of attorney, and/or advance directives. Verify insurance and coordinate with insurance payors. Assist in helping CM teams with understanding the appropriate use of the ER. All duties associated with Care Manager I. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field. Candidates with a Bachelor's degree in criminal justice must have fifteen college-level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People ABOUT YOU: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of the role they play on the team Can diffuse even high-tension situations comfortably Recovery focused Individualize service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Joint Commission Competencies: Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follow best practices. Documentation is linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumer's unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members, and other agency employees. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal-opportunity employer and does not discriminate based on race, nationality or religion.
    $33k-47k yearly est. Auto-Apply 60d+ ago
  • Float Pool - Family Care Coordinator

    Dci Donor Services 3.6company rating

    Ambulatory care coordinator job in Nashville, TN

    Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate! The Float Pool Family Care Coordinator is a full-time role that leads family donation conversations throughout our 3 Organ Procurement Organizations! This opportunity is perfect for experienced coordinators looking for travel opportunities that include DCIDS benefits! This is an exciting opportunity to be apart of a team that is passionate to end the transplant waiting list by saving and improving lives through organ and tissue donation and transplantation! What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $30k-43k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator-Maryville, TN

    Sonova

    Ambulatory care coordinator job in Maryville, TN

    Taylor Hearing Centers, part of AudioNova 1617 E. Broadway Ave. Maryville, TN 37804 Current pay: $18.40 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $18.4 hourly 11d ago
  • Patient Care Coordinator

    Dermafix Spa

    Ambulatory care coordinator job in Chattanooga, TN

    Our spa is seeking a dedicated and passionate Sales Manager to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills.
    $22k-34k yearly est. 60d+ ago
  • Patient Care Coordinator (PCC)

    North Lake Physical Therapy

    Ambulatory care coordinator job in Murfreesboro, TN

    Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: · Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care · Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program · Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog Professional Development Work Life Balance · Flexible Scheduling · Community engagement through volunteering, mission trips, and philanthropy · Team events including Fun Runs, Book clubs and Team Trivia Night · Partnerships with local high school athletic teams Investment from a company that wants you to succeed and thrive!
    $23k-34k yearly est. 12h ago
  • Ambulance Dispatcher - Patient Care Coordinator

    Team Mobile Health Care

    Ambulatory care coordinator job in Murfreesboro, TN

    Job DescriptionDescription: Under supervision, this position performs a variety of skills and functions in support of the Team Operations Center. It receives and dispatches emergency and non-emergency calls, participates in the work of a dispatcher/call taker, and performs other duties as assigned. Requirements: • Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow. • Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients. • Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures. • Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service. • Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. • Answers incoming calls obtains necessary information from callers • Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel. • Maintains the status and location of all EMS personnel and vehicles. • Transmits messages and information to equipment and units responding to calls. • Contacts outside agencies as directed by the Manager on Duty. • Answers routine questions or refers calls to appropriate departments and administration. • Consult with leadership on non-routine matters. • High School Diploma or Equivalent. • Tennessee Advanced EMT License preferred. • Superior Customer Service and Critical Thinking Skills • Strong multi-tasking and time management abilities. • one year of dispatching preferred.
    $23k-34k yearly est. 13d ago
  • Home Care Care Coordinator/Scheduler

    Alana Home Care 3.6company rating

    Ambulatory care coordinator job in Franklin, TN

    Are you looking for something different in your career? Our passion for client care is second to none and we are currently hiring! Alana offers competitive pay; benefits package including health and welfare benefits, Paid Time Off, 401k retirement plan with generous company match and more. Alana Home Care is currently seeking a Full Time or Part Time Care Coordinator to join our growing team. We have an immediate opportunity to work with our clients in Tennessee. We make no exceptions in trying to hire the best in every position and we hope that next great hire is you! Job Responsibilities Include: Schedules employees as directed by client's care plan established upon intake. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Works with other team members to coordinate various aspects of a client's care. Provide seamless care coordination in person and over the phone to ensure a smooth client experience. Work with clients and their families to address various issues that may arise to ensure they are getting resolution as well as receiving the services needed. Requirements Job Requirements: Must have high school diploma or equivalent. Associate degree preferred but not required. One (1) year of experience in scheduling home care, elder or disability care capacity preferred but not required. Excellent oral and written communication skills and the ability to listen effectively. Ability to work independently, maintain client confidentiality and meet deadlines. Effective interpersonal and good decision-making skills Excellent organization and time management skills Professional appearance and demeanor. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must be able to pass background check and drug test. Must have reliable transportation, valid driver's license and auto insurance to complete job duties.
    $28k-39k yearly est. 51d ago
  • Patient Care Coordinator Part-Time

    Vireo Health 4.2company rating

    Ambulatory care coordinator job in Johnson City, TN

    Who we are At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What you will do We are seeking an energetic and flexible Budtender Patient Care Coordinator Part-Time to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This position reports to the Dispensary Supervisor II. Highlighted Responsibilities * What the role is about: * Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. * Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. * Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. * Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. * Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. * Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. * Participates in recordkeeping and reporting necessary for State Compliance. * Attends staff meetings, continuing education, as directed. * Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. * Assists patients and caregivers through the dispensary process/experience. * Educates patients on the proper use and storage of medical cannabis medications. * Follows the Green Goods customers service model. * Works with supervisors to set and accomplish goals. * Completes opening/closing procedures as assigned. * Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) * Troubleshoots to solve patient issues regarding the usage of their cannabis products. * Performs other duties as assigned. What impact you'll make: * A high school diploma and 1-3 years' experience in a retail environment * Proficiency with MS Office required * Experience working in a fast-paced retail setting is preferred. * Excellent communication skills, verbal and written. * Ability to work in a team environment, as well as independently. * Ability to handle multiple tasks simultaneously. * Ability to work in a fast-paced environment. * Adaptable to change in the work environment. * Must be able to stand for long periods. * Flexible availability including but not limited to weekends and evenings. * Starting Union Pay: $18.50/hr Qualifications * Preferred experience in both clinical and retail settings * Demonstrated experience and impeccable interpersonal skills involved in the service industry and able to apply these to a patient population with debilitating illness * Experience in record keeping preferred * Experience as a receptionist or office manager is preferred. * Must be at least 21 years of age. * Maintains and safeguards entrusted confidential information * Must complete this required course prior to beginning * Ability to communicate effectively with patients, families, and co-workers * Ability to meet assigned deadlines * Ability to establish and maintain effective working relationships * Ability to function independently * Punctuality and responsible time management skills * Ability to understand, support, and implement organizational policies/procedures, along with government regulations * Perform other duties as assigned by Management * Maintains professional relationships with patients and co-workers * Ability to perform job duties effectively when under stress * Ability to multi-task when needed * Ability to accept constructive feedback and grow with position/company * Analyzing information and implementing quality control * Applies good judgment * Attention to Detail * Must be willing to work weekends EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************* Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
    $18.5 hourly 60d+ ago

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  1. Psychiatric Medical Care

  2. BlueCross BlueShield of Tennessee

  3. Integrated Resources

  4. Erlanger Health System

  5. Cardinal Health

  6. Omni Family Health

  7. Mental Health Cooperative

  8. CMI

  9. Ridgeview

  10. Clarvida

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