Ambulatory care coordinator jobs in The Villages, FL

Job Details OE Fenney Wildwood 62 1000 - Wildwood, FL Full Time Admin - ClericalDescription Ocala Eye is seeking a dedicated and friendly Patient Care Coordinator to join our team. The ideal candidate will welcome patients into our practice with a warm and friendly demeanor, ensuring they have a positive experience from check-in to check-out. The Patient Care Coordinator will manage patient information, verify insurance eligibility, handle appointment scheduling, and embody Ocala Eye's core values of C.A.R.E.S - Compassion, Accountability, Respect, Excellence, and Spirit. Patient Check-In: Greet and welcome patients in a pleasant and professional manner. Track patients in the reception area and communicate with them as needed. Ensure patient demographics are obtained, verify all information has been received, completed, and signatures obtained on required consents. Ensure patients' insurance cards and photo identification are on file. Ensure proper authorization or referral is collected from payers that require it. Place charts in the bin for the specific physician or technician. Be proficient in using our digital check-in platform to enhance front office operations. Patient Check-Out: Review encounter forms to ensure all necessary codes are marked and request any missing information from clinic technicians. Post charges to encounters. Collect and post payments for copays, coinsurance, and patient balances in a courteous and professional manner. Print itemized bills as receipts for patients. Schedule patient return appointments as indicated on encounter forms. Balance all payments at the end of the day, ensuring all transactions are accurate. Patient Interaction: Greet and welcome patients with a friendly and warm demeanor, ensuring a positive experience. Elevate the patient experience by providing exceptional customer service, making patients feel valued and comfortable. Track patients in the reception area and communicate with them as needed. Customer Service: Provide excellent customer service and communication. Address patients' needs and concerns with empathy and professionalism. Treat patients and co-workers with respect at all times. Insurance Verification: Verify insurance eligibility to ensure patients have active coverage via online portals and integrated Practice Management system. Accurately estimate patient out-of-pocket costs for office visits and testing. Core Values: Exemplify Ocala Eye's core values in all interactions and duties. Compassion: Show genuine care and concern for patients and their families. Accountability: Take responsibility for actions and outcomes, ensuring high standards of practice. Respect: Treat all patients, colleagues, and partners with dignity and respect. Excellence: Strive for excellence in all tasks and interactions, continually seeking improvement. Spirit: Demonstrate a positive and energetic attitude, contributing to a supportive and encouraging work environment. Qualifications: Experience: Previous experience in a medical office setting is preferred. Technology: Proficiency in using digital technology for patient management. Communication: Excellent verbal and written communication skills. Multi-Tasking: Strong ability to manage multiple tasks simultaneously in a high-volume environment. Customer Service: Exceptional customer service skills with a focus on patient satisfaction. Detail-Oriented: Strong attention to detail, particularly in managing patient information and verifying insurance details. Team Player: Ability to work collaboratively with the healthcare team to ensure efficient and effective patient care. Emotional Intelligence: High level of emotional intelligence to understand, manage, and respond effectively to patients' and team members needs and concerns If you are a compassionate, detail-oriented individual with a commitment to providing exceptional patient care, we invite you to apply for the Patient Care Coordinator position at Ocala Eye.

Health Care Advocate The health care advocate will be responsible for assisting with patient calls as part of the Care Coordination Department. The health care advocate will work closely with the Directors of Care Coordination and case managers to efficiently and effectively execute initiatives created for enhanced patient care. The health care advocate must be highly detail-oriented and capable of communicating well with patients. Additionally, this position will need to have a basic understanding of health conditions and medications, and a willingness to expand their knowledge. The health care advocate will need to leverage organization skills and time management skills to successfully execute their role and fulfill their duties in a timely fashion. This position will work closely with the Directors and case managers of Care Coordination to preserve continual communication with our patients. The position will manage the needs of the patients by assessing the overall current wellbeing of the patient. The position will leverage many competencies such as verbal communication, compassion, time management skills, analytical mindset, attention to detail, and a drive to be successful. Essential Functions: Leverage internal and external resources to map outpatient needs. Generally, coordinate and establish reliable cadence/communication with patients. Identify patients at high risk of admissions. Assess understanding and compliance of patients towards their medical management. Provide compassion and care for the patient and act as an extension of the provider's clinical team. Aid case managers in the strategic management of patients. Work and coordinate with other Care Coordination team members for overlapping patients. Function as a point of contact for patients on behalf of the practice. Document interactions with patients within a workflow set up to track outcomes. Other duties as assigned. Knowledge, Skills, and Abilities: Compassion, composure, and patience. Excellent organizational skills Strategic orientation and ability to creatively problem-solve. Assertive, with the ability to work well as part of a team and under deadline pressure. Strong oral and written communication skills Proficiency in Word, Excel, and PowerPoint and Experience Outstanding communication and listening skills Ability to juggle multiple projects simultaneously with thoroughness and precision, to prioritize high-risk patients and time-sensitive patient needs. Competencies: Detail Oriented Teamwork Excellent verbal and writing ability. Interpersonal Skills Highly self-motivated Creative problem solver who can work independently. Self-Directed Training and Experience Minimum Education Required: A high school diploma Minimum Work Experience: 2-5 years inpatient care settings Supervisor: Clinical Director of Care Coordination Position Location: Wildwood, Florida Supplementary Information: This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and colleagues. But it does not purport to be an exhaustive list of all the elements of the job. Management reserves the right on a temporary or indefinite basis to meet production, scheduling, or staffing needs. Job Type: Full-time

CSI, a Help at Home Company, proudly serves communities across Florida as part of the nation's leading provider of in-home personal care services. Our mission is to empower individuals to live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month through the dedication of 50,000 compassionate caregivers in 12 states. At CSI, we're looking for individuals who care deeply-those who listen, take initiative, and are committed to making a meaningful impact. Every role contributes to supporting the caregivers and clients who rely on us. If you lead with passion and integrity and are eager to join a growing, purpose-driven organization, CSI may be the right fit for you. Job Summary: The Bilingual (Spanish) Care Coordinator may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. This is an on-site position and address is: 2211 Lee Road, Suite 211, Winter Park, FL 32789 and days and hours Monday -Friday 8:30-5pm. Prefer someone who is Bilingual in Spanish and able to speak, read, and write in Spanish. As a People Leader: You lead with empathy, vulnerability, and honesty. Must have a love of learning. Endless curiosity and an enthusiasm for continuous improvement Team-first mindset Empower and inspire full time associates through coaching. Hold others to high standard. Knows how and when to celebrate success. Essential Duties/Responsibilities: May maintain elements of the assigned clients' files, employee files and all related paperwork. Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. May provide direct training. Assigns homecare aides based on the client's overall needs and Plan of Care. Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service. Proactively communicates schedules and changes with clients, home care aides, referral sources, team leads, managers and the branch manager. May conduct in home visits with a client per month to maintain perspective and connections to the Client and Caregiver experience. Prepares and submits routine departmental reports as required. Records and maintains accurate documentation of the client's condition and overall service. May, where applicable, conduct and keep record of client satisfaction surveys, client in-home visits, employee evaluations and employee in-service trainings. Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. Provides education and coaching on changes to a client's Plan of Care. Maintains positive working relationships with clients, homecare aides, referral sources, team leads, managers and branch managers. Ensures compliance with local, state and federal laws as well as with Company policies and procedures. Performs other related duties as assigned. Skills and Abilities: Excellent organizational skills: ability to multitask and manage multiple responsibilities. Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. Strong problem-solving skills; ability to deal with conflict in a professional manner. Ability to multitask and manage multiple responsibilities. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Bilingual in both Spanish and English (read, write, speak) Education and Experience: At least 18 years of age. High school graduate or equivalent preferred; May require higher level of education or certification. Basic computer literacy and typing skills. Current PPD, or Chest x-ray if applicable. Medicaid, Waiver, or Home Healthcare experience preferred. Other Requirements pursuant to state or local rules as applicable. Benefits: Direct deposit Healthcare, dental, and vision insurance Paid time off and parental leave 401k Ongoing, in-depth training opportunities Meaningful work with clients who need your help Career growth and experience with an industry leader with 50+years of history in a high-demand field #LI-LT1 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Be Part of an Extraordinary Team BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. Title: Pharmacy Customer Associate II Location: FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000; the ideal candidate will reside within reasonable distance from this location. Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Shift: We are hiring multiple shifts between the hours of 8:00am-8:00pm The Pharmacy Customer Associate II is responsible for responding to moderately complex customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. How you will make an impact: Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner. Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support. Responds to client issues via telephone and written correspondence regarding insurance benefits member, provider contracts, eligibility, claims, etc. Completes necessary research to provide proactive, thorough solutions. Displays ownership of service requests ensuring high quality resolution and follow-thru. Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them. Minimum Requirements: Requires a HS diploma or equivalent and a minimum of a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: General knowledge of company pharmacy services, products, insurance benefits, contracts and claims preferred. Specialty Pharmacy experience preferred. Call center experience preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Reps Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Navigation Coordinator is a customer service- and student success-focused position that provides wraparound support services to students in health professions programs. This position serves as an advocate for the student in their academic process to encourage retention and graduation. The navigation coordinator maintains collaborative relationships with College Departments, including Academic Advising, Student Wellness, Registrar, Recruitment, Enrollment Services, and Academic Affairs. Responsible for demonstrating LSSC's core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members. include, but are not limited to the following: * Manage daily activities for Health Professions programs students' process across the timeline from inquiry to graduation. Support, including but not limited to the following: recruiting, admissions, registration, student accessibility, financial aid, student tracking (stop-outs), program progression, graduation, and licensure. * Assess student compliance with program requirements for continuation in the program. * Coordinate accurate handling of student and program information consistent with program and outside entity (ex: Castlebranch, clinical) requirements. * Monitor, record, and assist with student reporting as related to Health Professions programs' accreditation requirements. * Facilitate schedules for the timely implementation and completion of student-oriented operations in collaboration with faculty/academic scheduling. * Compliance with FERPA regulations. * Administrative support and cross-training with the other Health Professions staff roles. * Ability to travel amongst various campuses and attend College/program events, on or off campus, as required. * Perform other duties as assigned. Clerical: * Calendar management: Schedules appointments and maintains the calendar * Preparation of correspondence. * Official document research/preparation. * Organizes office operations and procedures, acquisitions, distribution, and store supplies. * Schedules/coordinates meetings and room set up as necessary. * Assist in establishing work procedures and standards to improve efficiency and effectiveness of operations while improving customer service. * Exemplify core values and provide excellent customer service to members of the general public and other LSSC employees. * Perform other duties as assigned. * Advanced proficiency with Microsoft Office and database development. * Organized and detail-oriented. * Advanced ability to communicate verbally and electronically. * Strong time management skills. * Demonstrate respect for confidentiality. * Ability to work various hours, including nights, early mornings, and weekends, as needed. * Ability to travel amongst various campuses and attend College/program events, on or off campus, as required ABILITIES/GENERAL: * Promote a common purpose consistent with the College's stated goals and demonstrate a commitment to students and the learning environment. * Possess knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks. * Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and follow stated policies. * Deliver exceptional customer service by fostering a welcoming and supportive environment. * Present a professional image in words, actions, and attire. * Conduct oneself in a manner consistent with the College's standards of ethical conduct. * Apply effective techniques to establish and maintain working relationships, fostering collaboration to achieve common goals; effectively communicate and collaborate with others to achieve shared objectives. * Demonstrate the skills necessary to examine situations and processes, making recommendations for improvement critically. * Strong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization. * Plan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on a variety of projects quickly and accurately. * Effectively manage change and adaptability. * Adheres to all workplace safety rules, safety laws, regulations, standards, and practices * Ability to work various hours, including nights, early mornings, and weekends * Ability to travel amongst various campuses and attend College events, on or off campus, as required. * Required: * Associate Degree from an accredited institution. * Minimum of three (3) years working with students in higher education. * Preferred: * Bachelor's degree from an accredited institution in education, business, or a related field.

Description: Job Title: Client Care Coordinator (CCC) Department: Administrative Reports To: Clinical Director FLSA Status: Hourly/Non-Exempt The Client Care Coordinator is responsible for overseeing the scheduling, and ongoing support for our clients receiving ABA services. This role serves as the primary liaison between families, clinicians, and administrative staff and is responsible for ensuring a smooth drop-off an pick-up experience for the clients we serve. The Client Care Coordinator must demonstrate excellent communication skills, attention to detail and accuracy, and the ability to manage multiple priorities in a fast-paced, client-centered environment. Key Responsibilities Serve as the primary point of contact for clients and staff Maintain communication with families to ensure satisfaction and address concerns Maintain a high degree of professionalism and confidentiality Maintain accurate and confidential client records in accordance with HIPAA and company policy Respond promptly to inquiries and messages from our clients and staff Create and maintain client schedules, ensuring alignment with staff availability Adjust daily schedules as needed for cancellations, rescheduling, or staffing changes Support our Clinical Director in keeping the clinic running smoothly Collaborate with clinical staff to ensure client needs are met Generate reports for tracking client utilization Perform daily session audits Handle front office reception duties Coordinate and set up clinic events Keep track of supply inventory and daily therapy room maintenance Requirements: Required Qualifications High school diploma or equivalent required Minimum 2 years of administrative, client services, or scheduling experience Reliable transportation to and from work. Skills & Competencies Advance proficiency in Excel Proficiency in Microsoft applications Strong verbal, written, and interpersonal skills Exceptional organizational and time management abilities Strong attention to detail and accuracy Ability to maintain confidentiality and comply with HIPAA regulation Critical thinking/problem-solving mindset with the ability to adapt in a fast-paced environment Ability to multitask Desire to work in an environment with children Physical & Environmental Requirements Ability to sit for prolonged periods (up to 6-8 hours per day). Occasional standing, walking, bending, or reaching during filing or office tasks. Ability to move about the office and access work areas. Ability to lift and carry office supplies, files, or equipment typically weighing up to 25 lbs. Schedule & Compensation Schedule: 40-hour work week/Monday thru Friday. Compensation: Competitive rate; commensurate with experience. Benefits: Medical, dental, vision insurance, PTO, 401K, Employee Referral Bonus Program, on-going training, professional support, and career advancement opportunities. Compliance & Disclaimer This job description is not intended to cover every duty or responsibility. Duties may change within the scope of the position to meet organizational and clinical needs. ARISE Autism Center is an Equal Opportunity Employer and may provide reasonable accommodations under the ADA for qualified applicants and employees.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Position Summary: The Specialty at Retail (SAR) Patient Care Coordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's medication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Functions: May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Assists in faxing and/or calling physician office's regarding refill requests. 3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 4. Review of HIPAA standards. 5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 6. Document in the appropriate system all needed information, indicating correct ship date and shipping address. 7. Document in the appropriate system all needed information and email appropriate parties when required. 8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 9. Assists in faxing and/or calling physician office's regarding refill requests. 10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 11. Review of HIPAA standards. 12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 13. Document in the appropriate system all needed information, indicating correct ship date and shipping address. Qualifications Minimum Position Qualifications: 3-5 Years of Customer Care experience High School Degree College Degree a plus Desired Previous Job Experience Operating in a call center / contact center environment Specialty Pharmacy experience a plus Medical industry a plus Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

We are seeking a Care Coordinator to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients' risk factors and the need for care coordination, clinical utilization management and preventative care services. Responsibilities • Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient). • Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan. • Daily monitoring of progress towards discharge plans and/or need to alter discharge plan due to change in patient condition/family needs with a priority placed on those patients at highest risk for complication/admission/ readmission. • Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies. • Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies. • Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified. • Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being. • Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate. • Works with available IT resources (i.e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders. • Participates in clinical outcome measurement to include the identification of strategies that promote population health. • Provides clinical treatment interventions under the supervision of licensed Mental Health Therapist, to include facilitating patient's psychosocial adjustment along the continuum of care and transition to next level of care. • Participates in facilitation of psychosocial support groups. • Provides mental health education, information consultation and supporting patient and family needs. Qualifications Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required. Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit. Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area. Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience. Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required. Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit. Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area. Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience. * Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient). • Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan. • Daily monitoring of progress towards discharge plans and/or need to alter discharge plan due to change in patient condition/family needs with a priority placed on those patients at highest risk for complication/admission/ readmission. • Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies. • Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies. • Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified. • Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being. • Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate. • Works with available IT resources (i.e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders. • Participates in clinical outcome measurement to include the identification of strategies that promote population health. • Provides clinical treatment interventions under the supervision of licensed Mental Health Therapist, to include facilitating patient's psychosocial adjustment along the continuum of care and transition to next level of care. • Participates in facilitation of psychosocial support groups. • Provides mental health education, information consultation and supporting patient and family needs.

Job Description Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment. Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother. This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply. Your day as a Patient Care Coordinator As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care. Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction. As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at RadX Inc. Apopka, you will need: 2+ years in medical office or radiology setting is REQUIRED Knowledge of medical terminology is required Strong interpersonal skills and a compassionate approach to patient care. Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily. The ability to actively listen and empathize will help you address patient concerns with sensitivity. Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently. Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly. Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience. Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment. A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care. Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! A job offer is contingent upon a successful background check and drug screen.

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Position:Full-Time Total Rewards: Benefits/Incentive Information True Eye Experts has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community. GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Inverness Job Segment: Patient Care, Nursing, Ophthalmic, Optometry, Medical, Healthcare

Job Details Surgery Center-Ocala 49-1005 - Ocala, FL Full TimeDescription Ocala Eye Surgery Center has an opening for a full time Patient Admissions Coordinator. The ideal candidate must possess an excellent job history, be detail oriented, flexible, have excellent organizational skills and the ability to work well within a team. Medical experience preferred, but not required. Excellent benefits and competitive salary. JOB SUMMARY Coordinates reception area activities to promote communication throughout the Facility. Performs clerical and reception duties. RELATIONSHIPS Reports to: Clerical Team Leader/Administrator/Director of Clinical Services Supervises: None QUALIFICATIONS Good communication skills required Two years clerical experience preferred Medical clerical experience preferred MENTAL DEMANDS Require frequent and constant judgment and ability to solve problems. Require language skills adequate for written and interpersonal communication in American English. PHYSICAL DEMANDS Require visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment. Ability to sit for long periods and to perform desk and office activities. OCCUPATIONAL EXPOSURE Category III exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL FUNCTIONS AND OBJECTIVES 1. Supports the philosophy, goals, and objectives of the Organization. 1.1. Supports and performs according to approved policies and procedures. 1.2. Considers patient rights in performance of job duties and responsibilities. 2. Contributes to the progress and development of the approved Quality Management Program. 2.1. Supports risk management and participates in programs directed to patient and staff safety. 2.2. Contributes to the quality management process; identifies role and contributions to functional teams. 2.3. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. 3. Communicates effectively with patients, visitors, physicians, and coworkers. 3.1. Interactions are respectful and courteous. 3.2. Communicates effectively and professionally using a translator when necessary. 3.3. Documents that information received from the patient is disseminated to the appropriate people or departments. 3.4. Responds positively to performance problems when approached onebyone by another team member. 4. Maintains and promotes professional competence through continuing education and other learning experiences. 4.1. Participates in committees, conferences, and quality management activities. 4.2. Seeks new learning experiences by accepting challenging opportunities and responsibilities. 4.3. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. 4.4. Attends and actively participates in meetings, committees, inservices, workshops, seminars, and conferences according to job responsibilities and Facility requirements. 5. Adheres to safety policies and procedures in performing job duties and responsibilities. 5.1. Reports observed or suspected violations, hazards, and noncompliance according to Facility policy to the Safety Officer or other designated person. 5.2. Observes safety measures in performance of job duties and responsibilities. 5.3. Responds to emergency situations with competence and composure. 6. Interacts appropriately with various age groups. 6.1. Accurately interprets agespecific patient responses to questions and instructions. 6.2. Considers agespecific patient requirements when responding to emergency situations. 7. Admits patients to the Facility following the established policies and procedures. 7.1. Obtains accurate patient information verifying signatures and identifying correct eye listed on OR & Daily Schedule, and OESC Bed Eye Sheet agrees with the Doctor's order and OE & OESC surgical consent. 7.2. Reviews patient insurance information for accuracy comparing to OESC face sheet and OE information as listed in the computer program. 7.3. Identifies and obtains new patient documentation to include demographics and insurance information to be entered into OESC computer program. 7.4. Reviews forms for patient signature; obtains forms and signature(s) as needed for chart completion. Acts as witness to patient signatures per Facility policy. 7.5. Provides information to the patient's family in the waiting area according to OESC policy. 7.6. Accurately documents patient's identity as needed by medical staff for visibly locating correct patient according to HIPAA guidelines. 7.7. Assures that completed charts are delivered to the OR and Minor areas in a timely manner. 7.8. Monitors the reception and waiting areas. 8. Coordinates reception area activities for effective communication throughout the Facility. 8.1. Answers telephone and intercom quietly and courteously. 8.2. Receives and relays messages effectively. 8.3. Maintains and protects each patient's right to confidentiality by monitoring patient signin sheet and immediately removing identification label. 8.4. Communicates vital patient information with pre/post and minor surgical areas. 9. Assumes clerical duties and responsibilities as necessary. 9.1. Works ahead on chart assembly ensuring patient's information and procedure to be performed corresponds with OR & Daily Schedule. Assembles patient medical record forms and prepares patient identification. 9.2. Opens/closes reception area completing all necessary duties as listed on facility check sheet. 9.3. Receives prepayments from patients for scheduled procedures. 9.4. Accepts patient payments as received over the counter providing accurate patient receipts. 9.5. Recognizes vendors/visitors and maintains signin and signout log for security purposes according to OESC policy. 10. Monitors the nourishment area. 10.1. Stocks nourishment area to include adequate snacks and coffee supplies. 10.2. Maintains cleanliness and order of the area. 11. Exhibits qualities of an effective Team Member. 11.1. Participates as a team member in the total perioperative process. 11.2. Demonstrates reliability and meets team commitments. 11.3. Communicates constructively with other team members in a positive, confident and respectful manner. 11.4. Listens actively to absorb, understand and consider ideas and points of view from other team members. 11.5. Functions as an active participant preparing for team meetings and taking part in team discussions. 11.6. Exhibits flexibility by adapting to changing situations as required. 11.7. Works within the team as a problem solver to form solutions and offer action plans. 11.8. Shares information openly and willingly to keep other team members informed. 11.9. Shows commitment to the team by contributing to the total team's success. 11.10. Assist other team members within the Clerical Team as time and knowledge allows. 11.11. Places the best interest of the team and the team responsibilities ahead of self interests.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Provides customer service and first point of contact to patients, physicians and Axium staff by reviewing patient profiles and scheduling deliveries of patient's medication; collecting key clinical information via NPCC assessments; discussing delivery schedule and refill procedures for the next delivery. Must be team oriented and work well with others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities may include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Review of HIPAA standards. 3. Reviews all notes prior to delivery confirmation; communicating with patient and/or physician office insurance investigation and patient responsibility. 4. Collection of key clinical information via the NPCC assessments. 5. Ability to understand and document all needed information as indicated in NPCC scripting. 6. Reviews UPS delivery schedule, medication storage, new patient packets and refill procedures for future deliveries. 7. Confirm form of payment information (Credit Card, Debit Card, Etc.) 8. Charges credit card/debit card as needed for all Major Medical and Self Pay patients. 9. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 10. Document in the appropriate system all needed information; indicating correct ship date and delivery address. 11. Reviews for accuracy. (Addresses, Medication Shipping, Authorization on file, and Collection of patients co-pay.) 12. Notifies RPH/RN with any patient side effect and/or request from the customer. 13. Completes “variances” when indicated and report to the PCC manager with appropriate documentation. 14. Sends “Status Updates” to physician office's when appropriate and informs the Nursing and Sales Associate teams of the issue at hand. 15. Tracking Packages with UPS and ensuring patient receives medication in a timely manner and stability is intact. 16. Solves issues that arise in a timely manner; documenting all relevant information on the patient's record. 17. Liaison between other departments within the company and the patients. 18. Other responsibilities as assigned by management. Qualifications Key Qualities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. The candidate must be able to multi-task, work well with others and be able to handle change while always being a team player and open to new ideas and views. Education/Experience: Minimum of a high school diploma with some advanced education preferred. One to two years related experience in pharmacy/medical office and/or training; or equivalent combination of education and experience. Bonus Skills: 1-2 years experience with the following disease states that Axium provides but not limited to: Hepatitis, Oncology, Multiple Sclerosis, Arthritis, HIV/AIDS, Growth Hormone, etc. or other related experience. Competencies: To perform this job successfully, the individual should demonstrate the following competencies: Customer Service: Ability to handle difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance and is able to meet commitments expected by the internal and external customer. Language Ability: Due to the nature of this position and the interaction with non-bilingual and bilingual patients and families the candidate must possess the ability to articulate, be easy to understand and possess an average command of the English/Spanish language, both written and verbal. Must possess the ability to read and interpret simple instructions, short correspondence documents such as prescriptions, basic understanding of insurance and procedure manuals. Reasoning Ability: Ability to solve practical issues and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to new ideas and open to change. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Computer Skills: Must be technologically savvy with a multitude of equipment including, but not limited to: Computers, fax machines, scanners, printers, etc. Should be comfortable with a number of operating systems and the Microsoft Office Package (Outlook, Word, Excel and Power Point). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. On occasion the employee must occasionally lift and/or move up to 10 pounds. Work Environment: The work environment characteristics described here are representative of what the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. Additional Information All your information will be kept confidential according to EEO guidelines.

Responsible for coordinating and monitoring the assessment and care planning process for residents to ensure quality care is provided and that the facility receives appropriate reimbursement for services provided in accordance with laws, regulations and facility guidelines. Responsibilities Essential Functions Follows residents through the continuum of care and monitors optimum utilization of resources, service delivery and compliance with local and state laws and regulations. Provides ongoing support through comprehensive assessments, MDS completion, care plans, plan implementation and overall evaluation of individual resident needs. Enhances the quality of resident care and satisfaction to promote continuity of care through case management, utilization reviews and discharge planning. Point of contact resource for outside managed care contracts to include communication and negotiation Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Graduate of an approved LPN program. Licensure/Certification Maintains current Florida LPN license renewed every two years. Maintains current BLS certification. Experience Two years of LPN experience in a hospital, long-term care facility, or other related health care facility. Knowledge of MDS process. Education/Training Graduate of an approved LPN program. Licensure/Certification Maintains current Florida LPN license renewed every two years. Maintains current BLS certification. Experience Two years of LPN experience in a hospital, long-term care facility, or other related health care facility. Knowledge of MDS process. Essential Functions Follows residents through the continuum of care and monitors optimum utilization of resources, service delivery and compliance with local and state laws and regulations. Provides ongoing support through comprehensive assessments, MDS completion, care plans, plan implementation and overall evaluation of individual resident needs. Enhances the quality of resident care and satisfaction to promote continuity of care through case management, utilization reviews and discharge planning. Point of contact resource for outside managed care contracts to include communication and negotiation Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Details OE Heath Brook 48 1000 - Ocala, FLDescription Ocala Eye is seeking a dedicated and friendly Patient Care Coordinator to join our team. The ideal candidate will welcome patients into our practice with a warm and friendly demeanor, ensuring they have a positive experience from check-in to check-out. The Patient Care Coordinator will manage patient information, verify insurance eligibility, handle appointment scheduling, and embody Ocala Eye's core values of C.A.R.E.S - Compassion, Accountability, Respect, Excellence, and Spirit. Key Responsibilities: Patient Check-In: Greet and welcome patients in a pleasant and professional manner. Track patients in the reception area and communicate with them as needed. Ensure patient demographics are obtained, verify all information has been received, completed, and signatures obtained on required consents. Ensure patients' insurance cards and photo identification are on file. Ensure proper authorization or referral is collected from payers that require it. Place charts in the bin for the specific physician or technician. Be proficient in using our digital check-in platform to enhance front office operations. Patient Check-Out: Review encounter forms to ensure all necessary codes are marked and request any missing information from clinic technicians. Post charges to encounters. Collect and post payments for copays, coinsurance, and patient balances in a courteous and professional manner. Print itemized bills as receipts for patients. Schedule patient return appointments as indicated on encounter forms. Balance all payments at the end of the day, ensuring all transactions are accurate. Patient Interaction: Greet and welcome patients with a friendly and warm demeanor, ensuring a positive experience. Elevate the patient experience by providing exceptional customer service, making patients feel valued and comfortable. Track patients in the reception area and communicate with them as needed. I N S P I R I N G E X C E L L E N C E , T O G E T H E R Ocala Eye C A R E S Compassion.Accountability.Respect Excellence.Spirit Job Title: Patient Care Coordinator Customer Service: Provide excellent customer service and communication. Address patients' needs and concerns with empathy and professionalism. Treat patients and co-workers with respect at all times. Insurance Verification: Verify insurance eligibility to ensure patients have active coverage via online portals and integrated Practice Management system. Accurately estimate patient out-of-pocket costs for office visits and testing. Core Values: Exemplify Ocala Eye's core values in all interactions and duties. Compassion: Show genuine care and concern for patients and their families. Accountability: Take responsibility for actions and outcomes, ensuring high standards of practice. Respect: Treat all patients, colleagues, and partners with dignity and respect. Excellence: Strive for excellence in all tasks and interactions, continually seeking improvement. Spirit: Demonstrate a positive and energetic attitude, contributing to a supportive and encouraging work environment. Qualifications: Experience: Previous experience in a medical office setting is preferred. Technology: Proficiency in using digital technology for patient management. Communication: Excellent verbal and written communication skills. Multi-Tasking: Strong ability to manage multiple tasks simultaneously in a high-volume environment. Customer Service: Exceptional customer service skills with a focus on patient satisfaction. Detail-Oriented: Strong attention to detail, particularly in managing patient information and verifying insurance details. Team Player: Ability to work collaboratively with the healthcare team to ensure efficient and effective patient care. Emotional Intelligence: High level of emotional intelligence to understand, manage, and respond effectively to patients' and team members needs and concerns. If you are a compassionate, detail-oriented individual with a commitment to providing exceptional patient care, we invite you to apply for the Patient Care Coordinator position at Ocala Eye.

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.