Ambulatory care coordinator jobs in Torrance, CA - 524 jobs

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Location: El SegundoEmployment Type: Full-time Our practice is seeking a compassionate and organized Patient Care Coordinator/Front Desk Admin to join our care team. This role patient involves all handling aspects of front desk tasks, ensuring a seamless and supportive experience for individuals undergoing cancer treatment. The ideal candidate is a strong communicator who thrives in a multidisciplinary environment and values both clinical excellence and patient-centered service. Key Responsibilities Patient Care Coordination Duties: Serve as a point of contact for patients regarding appointments, treatment schedules, and care plans. Collaborate with the clinical team to ensure timely follow-up on diagnostic tests, referrals, and authorizations. Maintain accurate and confidential patient records within the electronic health record (EHR) system. Facilitate communication between oncology providers and other care specialists to support integrated care. Assist the front desk with answering phones, filing, creating charts as needed. Downloads intake forms Uploads records to SharePoint Requests and receives medical records for our Medical Review Team, responds to inquiries from the Medical Review Team Open and disperse mail weekly Download, file, distribute medical records as needed. Verify insurance of patient's scheduled Collect copays/balances at check in Print and mails invoices monthly to patients Qualifications Demonstrated organizational skills with attention to detail and an empathetic, patient-focused demeanor. Proficiency with EHR systems and basic medical office software, Microsoft suite including, but not limited to Outlook, MS Word and MS Excel. 3 years of experience in an office customer service role, medical office preferred but not required Schedule and Compensation Monday through Friday, 8 am - 5 pm on site - no remote options Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. Pay Range: $20.00 to $34.00 per hour

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Manages facility wound care program including standards of care and practice related to wound, ostomy, and continence patient care needs. In addition, will provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies. Essential Functions * Develops and implements the facility wound care program in conjunction with the national standardization process, to include patient care protocols, documentation tools, wound care formulary and WCC referral criteria. * Establishes standards of care, competencies, policies and procedures in quality, cost efficient and effective wound care for all clinical staff. * Acts as primary consultant to Wound Care Clinicians. Serves as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care. * Provides ongoing education to staff on products available for use in hospital. * Evaluates all wounds upon admission and ongoing to determine treatment plan and provide early problem identification. * Provides consultation and/or assessment on patients with pressure injuries. Consults on any wound that does not show measurable signs of healing within two weeks. * In consultation with the physician, assists the primary nurse in developing an appropriate plan of care for comprehensive wound management and wound prevention. * Makes recommendations to the physician for changes to wound care orders and provides evidence-based research support as needed. * Reviews medical records of patients with wounds. Ensures that wound assessments, care plans, and treatments are clearly and correctly documented and that appropriate wound related treatments are being provided. * Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings. * Participates in clinical outcome monitoring, follow-up and agency performance improvement initiatives. * Participates in CMS quality data reporting through completion of wound related LTRAX data set records. * Collaborates with Support Center Clinical Operations staff to maintain a cost-effective wound care formulary. * Assists as needed with training of new hire Wound Care Coordinators within the Hospital Division. Knowledge/Skills/Abilities/Expectations * Effective communication and interpersonal skills sufficient for establishment and maintenance of effective working relationships with all hospital departments, and for the effective instruction of individuals and groups including patients, their families * Ability to adapt to new situations, set priorities, and use problem-solving techniques. * Knowledge in wound care consistent with NPIAP, AHCPR, WOCN, and CDC guidelines. * Knowledge in wound debridement's as indicated within level and scope of practice. * Ability to serve as resources to nursing staff in complex wound management. * Ability to lead, motivate, and develop others individually and as a team. * Program management skills. * Must read, write and speak fluent English. * Must have good and regular attendance. * Approximate percent of time required to travel: 0% * Performs other related duties as assigned. Pay Range: $47.00-$59.00/hr. ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Qualifications Education * Degree from an accredited nursing program. Licenses/Certifications * Current state RN license; BSN preferred. * Professional certification WOCN CWS, or WCC or obtain certification within 12 months of employment. * BLS required Experience * 1-3 years licensed professional nursing experience with previous experience as an acute care nurse.

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities. Seeking a Full Time Patient Care Coordinator - Licensed Vocational Nurse (LVN) Hospice/End-of-Life experience is a MUST.In-office position - Culver CityMonday-FridaySalary: $35.00-$38.00/hr Spanish speaking a plus, must be computer savvy Earn a competitive compensation commensurate with your experience. Achieve life balance with holiday pay, sick pay and vacation pay Maintain wellness with health insurance including dental and vision Learn for life and stay current through tuition reimbursement Plan for the future with our 401k and life insurance plans Become part of a great team with professionals who value and respect one another Gain self- reliance, recognition and confidence while serving patients and families when they are at their most vulnerable Work for an organization that has been recognized as one of the best places to work POSITION SUMMARY: The Patient Care Coordinator fills a position with both clinical and administrative responsibility and serves as a conduit between the program leadership, clinical staff, patient, families and the community. This is an in-office position. Under the direction of the program's leadership, the Patient Care Coordinator coordinates team functions, including, but not limited, to staffing, visits, admission/discharge, clinical reporting and other functions assigned by leadership/supervisor. Must be able to utilize computers and be comfortable with electronic medical records Qualifications: Graduate of an accredited school of vocational nursing. Current LVN license within the State of California. Certification in Hospice and Palliative Nursing encouraged. At least one year of LVN experience.

Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days 401K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families. Resourceful community liaison, linking families to community resources and services Identifies individual needs providing referrals and coordinating services with other outside providers Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support Advocates on behalf of client with other agencies and government programs to receive needed services Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies Establishes and maintains rapports with children and families, effective working relationships within CII and community resources Passion and commitment to working with children and families Requirements: Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS) 1 year of community based direct service and case management Liaison and linkage to community resources Flexible schedule to respond to crisis events Up to 50% of in field travel required Possess a valid driver's license and state-required auto insurance Spanish/English bilingual preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Job Description The Patient Care and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patient care and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patient care, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions. Job Responsibilities: Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls. Use the app, telephone, and email to perform proactive patient reach outs regarding their care. Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members. Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity. Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments. Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall. Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice. Follows all clinical care guidelines and related healthcare laws Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests. Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores. Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience. Is positive and professional providing exceptional customer service. Assist practicewide pilots and enhancement initiatives. Performs other duties as assigned. Skills: Required: Three plus (3) + years in health care, care coordination, patient experience, and/or member concierge. Five plus (5) + years of patient care, customer service, or related experience in a fastpaced environment. Experience with digital healthcare programs and technology Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson. Excellent verbal communication skills, with a clear and pleasant phone voice. Strong listening skills and the ability to empathize with customers\' concerns. Exceptional problemsolving abilities, with a focus on finding creative and effective solutions. Attention to detail with a knack for organization and clarity Flexibility: things change often, and we need someone who can adapt quickly. Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members. Preferred: Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required. Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility. Education: Required Education: High School diploma. Bachelors degree or equivalent work experience in a healthcare environment. Preferred Education: Business Administration Degree (BA) in any business specialty. Required Certifications & Licensure: N/A Preferred Certifications & Licensure: Medical certification or advanced training.

Job DescriptionDescription: Care Coordinator (Home Care Scheduler) Join a team dedicated to making a meaningful difference in the lives of seniors and their families! Are you passionate about helping others, well-organized, and thrive in a fast-paced environment? We are looking for an experienced and dynamic Care Coordinator to join our growing team and be the vital link between our clients, caregivers, and internal staff. As a Care Coordinator, you will play a key role in ensuring that our clients receive the highest quality care by scheduling and coordinating caregiver assignments, providing excellent customer service, and maintaining a smooth and efficient operation. Key Responsibilities: Schedule and Coordinate Caregiver Assignments: Manage client care schedules, ensuring timely and appropriate caregiver matches to meet the specific needs of each client. Client & Caregiver Liaison: Serve as the primary point of contact for clients and caregivers, addressing any scheduling changes, emergencies, or special requests with professionalism and empathy. Monitor and Adjust Staffing Levels: Ensure proper coverage for all shifts, holidays, and high-demand periods, making real-time adjustments to meet client needs. Assist in Onboarding New Personnel: Play an active role in onboarding new caregivers and staff by coordinating orientation schedules, introducing them to their client assignments, and supporting them through their initial transition. Collaborate with Team Members: Work closely with the recruitment, HR, and client service teams to ensure that new clients and caregivers are onboarded effectively, and that ongoing client care needs are met. On-Call Rotation: Participate in one weekend a month on-call rotation. Problem Solving: Quickly resolve any scheduling conflicts or emergencies while maintaining a calm and solution-oriented mindset. Maintain Accurate Records: Document and track scheduling changes, client preferences, and caregiver availability in the scheduling system to ensure compliance with regulatory standards. Quality Assurance: Regularly follow up with clients and caregivers to ensure satisfaction with services and identify areas for improvement. Typical Work Hours: Core Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM. On-Call Rotation: Participate in an on-call rotation schedule for after-hours support, ensuring client and caregiver needs are met 24/7. Why Join Us? Be part of a dedicated team focused on improving the quality of life for seniors. Enjoy a supportive work environment with opportunities for growth and professional development. Assist in building a strong team by helping new caregivers successfully transition into their roles. Help create meaningful connections between caregivers and clients, making a lasting impact on their lives. Gain valuable experience managing schedules, working in a collaborative team, and growing your career in healthcare. If you're ready to use your skills and experience in an environment where your work truly matters, we invite you to apply today! We're looking for someone who's ready to grow with us and share in the success of a company dedicated to providing compassionate care. Requirements: Qualifications: Experience: Minimum of 2 years of experience in a high-traffic environment, preferably in home health, healthcare, or a related field. Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service. Tech-Savvy: Proficiency in scheduling software, Microsoft Office, and the ability to quickly learn new technologies. Time Management: Strong organizational and multitasking skills, with the ability to handle multiple priorities and adapt to changing demands in a fast-paced environment. Team Player: A collaborative approach with the ability to work effectively with colleagues, caregivers, and clients. Problem-Solving Abilities: Proactive and solution-driven, able to manage last-minute schedule changes and client emergencies with grace and professionalism. Ability to wear different hats

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

"WORK IN THE CITY KNOWN AS "KEY OF THE VALLEY" Fantastic team is looking to add another KEY player to their team ! Imagine working in a city that is known as a KEY and becoming the Key to unlock the Arts of Smiles in this community. In search of an experienced DENTAL Patient Care Coordinator that appreciates the growth and technology of dentistry. The ideal Patient Care Coordinator would be that who has developed superb work ethics and understands the importance of time management exceptional customer service to our patients, coordinating insurance benefits, scheduling appointments, and ensuring that our office is HIPAA compliant. This job would intel to be able to understand the operations and structure of the Front office. A genuine passion to help and serve the community and able to be professional. Responsibilities: • Educate patients on dental procedures and treatment options to ensure they receive the best care possible. • Utilize CDT dental procedure codes to accurately bill insurance claims and ensure patients receive the maximum benefits available. • Coordinate insurance benefits and financial planning with patients to ensure they have a clear understanding of their coverage and payment options. • Schedule and confirm dental appointments to ensure our patients receive timely care. • Maintain detailed organization of patient records and EOD reporting to ensure accurate and efficient record -keeping. • Ensure that our office is HIPAA compliant to protect our patients' privacy and confidentiality. • Provide exceptional customer service to our patients to ensure they have a positive experience with our practice. Requirements 1 -3 years of experience in a dental office or related field to ensure you have the necessary knowledge and skills. GED/High School Diploma Familiar with Open Dental Software Familiar with Yapi patient communication Software Familiar with Care Credit third party Financing (Current Certification is a Plus) Familiar with Lending Club third party financing Ability to coordinate insurance benefits and financial planning with patients to ensure they have a clear understanding of their coverage and payment options. Experience with dental appointment scheduling and EOD reporting to ensure efficient and accurate record -keeping on Open Dental Software HIPAA Certified Salary: • $25.00 per hour, depending on experience. If you meet the requirements and are passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity at Art of Smiles Pasadena. Benefits Bonus Structure PTO Holiday Pay

Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Job Description This position is responsible for coordinating care and services for children (0-5) with complex medical and developmental needs, including referrals to specialty care and early intervention services. The coordinator will work closely with the Early Child Development (ECD) team to increase access to screenings, interventions, trainings, and linkages for children and families. The coordinator will also serve as a resource for families; work with SJCH's clinic, ECD Team, and the IBH staff to raise caregivers and community awareness of access to early childhood screenings, resources for promoting early literacy and language development, nutrition, physical activity, and socio-emotional health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans growth within Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Knowledge, & Experience: Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously. BA/BS or 2 years related experience. Knowledge of community resources that support families with young children 0-5. Strong communication skills, clear and professional, both verbally and in writing, Ability to advocate for young children and families Solid writing skills and the ability to develop and write professional reports. Self-motivated with a proven track record of taking initiative. Excellent organizational skills with the ability to multi-task and meet deadlines. Ability to work well with diverse groups of clients and staff both independently and as a team. Knowledge of Microsoft Office Suite, see computer skills below. Knowledge of database management knowledge and experience required. Bilingual English/Spanish (read, write, speak) required. Duties and Responsibilities Work with Clinics, Staff, and the ECD Team to develop workflows for early childhood screenings (including screenings for developmental delay) and linkages to appropriate resources. Work with Clinical Staff (e.g., medical assistants) to support parents in completing assessments and screenings in the parent packet prior to their visit with providers (via phone, video chat, or waiting room) Regularly consult with providers and ECD Team regarding care, progress, and outcomes for children and families Follow-up on results of screenings and coordinate services (short term support and comprehensive services) available to children with developmental delays Be familiar with internal and/or external resources to help facilitate linkages Assist families with navigating complex systems of care including scheduling appointments, early intervention treatment, specialized therapies, and/or medical evaluations to promote healthy outcomes for children (0-5) Provide case management services to address health-related or social needs of both children and their care-givers. Coordinate all related activities between children (0-5), families, and partners as required by the grant. Develop and facilitate/co-facilitate weekly parent support groups, educational presentations, training and workshops for children and families in collaboration with IBH Staff or community partners as needed. Together with ECD Champion, provide training for providers and staff related to early childhood development, screenings, assessments, interventions for children with developmental delays, and family-centered care. Coordinate referrals from SJCH staff for education sessions with parents/families. Manage the order and distribution of promotional/educational materials. Document and track inventory and attendance at events. Participate and/or help plan community outreach events to promote awareness of early childhood intervention activities (including screenings and well-child-visits). Participate in all required meetings/trainings as required by the grant Collaborate with IBH/clinic staff and community partners to support and advocate for parents and help address barriers to care for children 0-5. Report on project progress each month. Work with applicable staff to collect and enter data for monthly reports. Complete additional duties as needed or as assigned by the Director of Integrated Behavioral Health Services. St. John's Community Health is an Equal Employment Opportunity Employer

Outpatient Care Coordinator SUD Treatment CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients. As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked). CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to ************************************* for current openings at all sites. The basic function of the Outpatient Care Coordinator is to provide clients with support and linkages to community services designed to restore clients to a basic life responsibility functioning level. Responsibilities Assist clients with housing, educational, social, prevocational, vocational, rehabilitative and / or community services. Apply clients for Medi-Cal or My Health LA benefits as needed. Coordinate auxiliary services to provide individualized connection, referral and linkage to community-based and governmental services. Facilitate necessary transition in SUD / LOCS. Coordinate with physical and mental healthcare providers, and community-based health clinics. Coordinate with state and county entities, such as DPSS, DCFS, Probation, Courts, and housing providers. Create a proactive care plan for clients. Monitor and follow up client care, and respond to changing client needs. Help clients with transitional care. Work to align resources with client needs. Document all care coordination in PCNX. Maintain a minimum of 65% DMC billing productivity per month. Maintain professional rapport with all networking agencies Perform other tasks as assigned by Outpatient Program Manager. Skills / Knowledge Must have excellent computer skills. Must have strong organizational, follow-up and time management skills. Must be able to work well within a team structure. Must have excellent oral and written communication skills. Must be professional at all times. Education / Training Position requires individual be registered or certified with one of the state-approved addiction counselor certification entities (e.g., CADTP, CAADE, or CCAPP). Special Conditions Must be willing to undergo random drug screenings. Working Conditions Frequently remain in stationary positions, standing and / or sitting for prolonged periods. Occasionally crouching below the waist and / or reaching above the shoulders. Occasionally lifting and / or moving objects up to 20 lbs. Position Reports To Outpatient Program Manager Position Type Full-Time, In-Person, Non-Exempt, Hourly Pay Range $23.00 - $29.00 / Hour Benefits 100% Paid Medical Insurance Option 80% Paid Medical Insurance Option, with Wider Network of Doctors 40% Dependent Coverage on Medical Insurance Plan 80% Paid Dental Insurance Vision Insurance Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation) Educational Assistance Tuition Reimbursement Program 401(k) 4% Employer Match 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage

Job DescriptionSalary: $27.00 - $30.00 Hourly DOE AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. AmeriPharmas Benefits Full benefits package including medical, dental, vision, life that fits your lifestyle and goals Great pay and general compensation structures Employee assistance program to assist with mental health, legal questions, financial counseling etc. Comprehensive PTO and sick leave options 401k program Plenty of opportunities for growth and advancement Company sponsored outings and team-building events Casual Fridays Job Summary Serves as the primary point of contact for patients and physicians by coordinating and reviewing schedules for home infusion medication deliveries and nursing services. Performs clerical and care coordination duties, including management of equipment, supplies, and documentation required for regulatory compliance. Acts as a central reference point for all patient care needs. Level II professionals bring advanced experience in patient care management, independently addressing more complex patient care issues, managing higher-acuity or challenging patients, and demonstrating expanded knowledge of infusion supplies and total parenteral nutrition (TPN). Duties and Responsibilities Patient Assessment: Conduct comprehensive assessments of patients to determine their eligibility and suitability for home infusion therapy. Insurance Verification: Collaborate with the Billing Department to confirm Authorizations and Benefits monthly. Scheduling Deliveries: Manage patients initial and refill schedules efficiently, maintaining an organized and up-to-date refill calendar to ensure uninterrupted care. Complete assessments based on Pharmacists recommendations. Ensure that follow-up delivery and progress notes are maintained accordingly. Patient Education: Provides clear, comprehensive education to patients and their families regarding home infusion therapy, including the transition of care, the pharmacys role in initial and ongoing medication deliveries, and guidance on managing and coordinating infusion supplies. Documentation and Reporting: Maintain accurate and up-to-date electronic records of patient information and track their progress throughout the service. Conduct follows up to ensure necessary patient documents have been signed and obtained. Reports: Complete departmental reports as required. Quality Assurance: Ensure strict adherence to all applicable healthcare regulations, standards, and organizational policies. Implement quality assurance measures to monitor patient satisfaction, address any issues promptly, and continuously improve the Patient Care process. Collaboration: Foster strong working relationships with the pharmacy and clinical teams to facilitate the accurate ordering and timely delivery of medications, supplies, and equipment required for home infusion therapy. Communication: Receive and manage patient calls that require escalation to a pharmacist, dietitian, nursing or management team when a clinical or non-clinical intervention is required (adverse event, patient status change, medication counseling, or a drug interaction check). Coordination of Care: Process and coordinate prescription orders for auxiliary and compound medication for more complex patients, ensuring accurate entry, verification, and timely fulfillment in accordance with regulatory and organizational standards. Required Qualifications Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a fast-paced environment. Proficient with Microsoft Office Google Suite or related software. Education and Experience Requirements High school diploma or equivalent. At least two years related experience required in healthcare. 2+ years of customer service. Hands-on experience with patient care. Preferred Qualifications Licensed as a Medical Assistant, Pharmacy Technician or Certified Nursing Assistant. At least two years of experience in case management. AmeriPharmas Mission Statement Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care! Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. Major Duties and Responsibilities: Warmly greet incoming patients upon entering the practice and complete the check-in process. Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes. Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Scanning and entering routing slips and other documents into EHR Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system. Pull and prepare charts for all patients scheduled for the following day. Processing sales of contact lens through phone calls or doctor transitions. Responsible for keeping the front desk organized at all times. Opening and closing procedures determined by practice. Required Skills/Knowledge: Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences. Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. Proficiency in utilization of automated equipment and systems standard to the optometry industry. Qualifications: High school diploma, GED or equivalent. Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here. Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

Job Description Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs. Our Mission To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay. Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct. Working at UMMA UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here Benefits and Compensation UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more! Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!! SUMMARYThe Dental Patient Care and Referral Coordinator is responsible for ensuring the smooth operation of the front desk and administrative functions of the dental office. This role also involves coordinating patient referrals to and from specialists, ensuring proper documentation, and maintaining smooth communication between patients, providers, and external offices. RESPONSIBILITES CARE COORDINATOR JOB FUNCTIONS Cheerfully greet and register incoming clients, patients, and visitors in a prompt and pleasant manner. Outreaches to patients to introduce the dental clinic/its services and offers appointments. Present, review, update, and process patient registration forms according to guidelines. Verify patient payer insurance eligibility, and any co-pays or share of cost. Collect patient co-pays or share of cost according to policy. Act as patient relations representative by answering patient inquiries either in person or over the phone within the limits of his/her knowledge and clinics policies. Answering incoming calls and routes them to the appropriate departments, generates Telephone Encounters (TE) to clinicians or other staff as needed and per patients request. Creates New patient records in EMR (eClinical Works) according to guidelines. Review charts for the following day and ensure all documents are properly filed and present in the patients' record. Scan patient documents in a timely manner. Add and Remove Alerts in patients record as needed. Send letters and recall postcards to patients. Facilitate completion of program applications/forms (CHDP, Family Pact, EWC/CDP, Medical, HMO, MHLA, Self Pay). Maintain a supply of complete packets for every funding program. Schedule, cancel, reschedule patient appointments. Complete No-Show calls in a timely manner. Maintain established office policies and procedures. Maintain an organized and clean work environment at all times. Consistent on time arrival and ready to begin work at the start of the day. Does not abuse or take advantage of sick time. Opens and closes clinic as directed by supervisor. Perform other reasonably related duties as assigned by the supervisor. REFERRAL JOB FUNCTIONS Manage all incoming and outgoing referrals between general dentists, specialists, and external providers. Manage and maintain database of high-risk patients and schedules follow-up care. Assists clients/patients in scheduling appointments, transportation, etc., as necessary. Communicates pertinent patient requested services that are not available in the clinic and offers appropriate referrals. Track referral statuses and follow up to ensure continuity of care. Maintains up-to-date clinical records and documentation to ensure safe and best practice. Ensure proper documentation of referral notes, radiographs, and diagnostic materials. Contact referring offices to obtain or send necessary patient information. Handle phone and email communications related to referrals in a timely and professional manner. Attends local community meetings related to expanding services available for UMMA patients; represents UMMA at various community events. Performs a wide variety of clerical duties including: preparing routine correspondence, filing, photocopying, faxing, and answering the telephone; and referring patients to appropriate person. Receives and treats all patients with the utmost respect and professionalism. Adheres to strict standards regarding client confidentiality, informed consent, and disclosure as required by California law and agency policy. Strictly adhere to universal precautions as established by the Center for Disease Control and Prevention, Occupational Safety and Health Administration, DHS/OA and the Clinic. Willing to work on weekends when assigned. Comfortable working in various community settings including but not limited to school-based sites, mobile units, Child Development sites, health fairs. May cover other sites when necessary and assigned by Supervisor. Other duties as assigned by Supervisor. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check. EDUCATION, TRAINING AND EXPERIENCE MINIMUM QUALIFICATIONS A High School Diploma or equivalent. Must have a current BLS CPR Certification. Previous experience in a dental office and familiar with dental terminology preferred. Preferred bilingual in Spanish.

For more than 50 years, Wise & Healthy Aging has been serving older adults at all stages of their lives. Offering a wide range of services for older adults from pre-retirement through elder years, we also offer services for caregivers and their families and work closely with other senior services and community organizations who share our passion and commitment to making a difference in the lives of older adults. Wise & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and is nationally certified as a Great Place to Work. We offer competitive salaries and comprehensive benefits. For staff who regularly work 30 or more hours per week, benefits include employers pays up to 80% of health insurance, 100% company-paid dental, 401(k) plan with competitive employer match, Flexible Spending Account (FSA), optional life and vision insurance, 14 paid holidays plus paid time off (PTO). The Care Management program is currently seeking a motivated, assertive, Care Coordinator/Social Worker to service the Santa Monica Regional office and its surrounding territory. The Care Coordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services. Primary Responsibilities: Conduct biopsychosocial in-home assessments, including paper documentation and input documentation into software system for LA County. Develop a written care plan with measurable outcomes to address and implement an agreed upon action plan for client needs. Identify appropriate resources and mobilize them to address client needs and resolve problems. Arrange and coordinate services on behalf of client. Maintain contact with client to monitor the effectiveness of the services arranged for client and assess the need for additional services. Write accurate, thorough, and specific client assessments, letters, emails, and other communication. Complete timely, accurate and thorough documentation for client files. Enter service recordings into software system on a weekly basis. Prepare for and participate in weekly care management staff meetings. Oversee Information & Referral call line on a weekly basis. Field travel to client's homes and other sites as needed, up to 50% of the time. Position Qualification & Education Requirement: Minimum requirement - Master's in Social Work (MSW). Masters in Gerontology (MSG) or related human services field. Licensed Clinical Social Worker (LCSW) preferred Fluency in English (bilingual in Spanish, Farsi or Russian strongly preferred). Experience & Other Requirements: Minimum of two years' experience in one or more of the following areas: gerontology, long-term care and/or advocacy, or social work. Ability to communicate effectively in writing and orally. Field work experience with ethnically diverse populations. Bi-lingual language skills a plus. Previous case management experience strongly preferred; knowledgeable of community resources and needs of client population. Valid driver's license, auto insurance and satisfactory criminal background check required. Must travel throughout designated service territory. Experience in medical billing Work Environment: This position is based in the corporate office of Wise & Healthy Aging located at 1527 4th Street, Santa Monica, CA 90401.

CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. ACCOUNTABLE TO: Office Manager JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following: * Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals. * Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed. * Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities. * Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit. * Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services. * Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician. * Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services. * Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues. * Coordinate requested training for their assigned Board & Care Administrators and their staff. * Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider. * Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services. * Coordinate and provide an array of activities for their assigned Board & Care patients. * Track and resolves all issues involving CCCHC that arise in their assigned Board &Care. * Maintain ongoing communication with discharge planners, case managers, and care coordinators at facilities to which patients are periodically admitted. * Ensure all patients are tracked and data entered into systems for follow-up and reporting. * Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. * Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI) * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Must have knowledge of medical terminology/abbreviations. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Ability to use a computerized patient system (EMR) * Must be able to make decisions and perform job duties with minimal supervision. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High school diploma or GED required. * Bilingual in English and Tagalog preferred. * Medical Assistant Certification and prior experience preferred. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.