Plastic Sugery Practice Sales - Patient Care Coordinator
Ambulatory care coordinator job in Tampa, FL
Plastic Surgery Practice - Patient Sales Coordinator
Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Medical benefits per company policy for the employee
401k with match
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
RT Vent Care Coordinator
Ambulatory care coordinator job in Lakeland, FL
The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordance with AdaptHealths policies and procedures. Respiratory care will be preventative, rehabilitative, and palliative in nature. The RT will utilize all the resources available within the agency and community to accomplish care objectives. This position will provide education and care to the patient and communicate with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues.
Essential Functions and Job Responsibilities:
Utilizes various sources of information to attain greater competence about his or her position, including attending educational events (including attending optional in-services) and asking questions.
Utilizes acquired knowledge to increase his or her competencies.
Consistently demonstrates ability to adequately complete all documentation and charting procedures in compliance with company policy and procedures.
Maintains complete and accurate patient files by updating all documents per company policy and procedures.
Reviews Plan of Treatments and Care Plans to assure they are accurate and up to date.
Documents procedures including how the patient tolerated a procedure, side effects and other pertinent information.
Assists with authorization for Ventilator referrals for patients.
Shows adequate knowledge of respiratory equipment and displays ability to utilize knowledge in the clinical setting.
Displays knowledge of assessment skills and demonstrates application of clinical skills during set-ups, follow-ups, and in-services.
Participates in discharge planning of highly technical cases.
Performs clinical assessments as needed and reports results and recommendations to the referral and physician.
Participates in highly technical discharges and prepares in advance to assure the patient and caregivers have a smooth transition to the home setting.
Performs in-services to hospital staff, referrals, other professionals regarding equipment & issues of clinical nature.
Follows up with physician and referrals regarding patient status and documents accurately and in a timely manner.
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Works to promote AdaptHealth by new program development, operational backup, personal visits, coordination of educational activities, etc.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Uses clinical expertise in evaluating vent patients records once a ventilator set up has been completed by the branch Respiratory Therapist.
Ensures accuracy of prescriptions and plan of care was followed and documented. Also reviews delivery tickets, home inspection, ventilator check, and patient equipment competencies are complete and documented.
Maintains proficient knowledge of ventilator patients including compliance software, new technology, units, and supplies supported by Adapthealth.
Ability to demonstrate and instruct on use of vent units and supplies. Ability to make decisions for patients based on compliance data and assessment.
Communicates with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues.
Maintains working knowledge of Medicare/Medicaid and other third-party payer guidelines related to ventilation.
Electronically documents patient care activity, intervention provided and all communication regarding the patient. Documentation is accurate, complete and follows company standards.
Appropriate steps taken to ensure recommendations and orders sent are acknowledged and followed up in a timely manner.
Responsible for accuracy, clarity, and timeliness of verbal and written communications as it relates to role.
Responsible for documentation that supports data collection to track and trend outcomes.
Assists in establishing clinical documentation when needed for third party reimbursement or justification.
Uses knowledge in working with referral sources to educate about best practice standards.
Works collaboratively and pro-actively with peers and other team members to resolve issues and assure optimum outcomes for patients, referral sources and staff.
Acts as a resource on practices and processes to provide appropriate guidance.
Develop and maintain working knowledge of current HME products and services offered by the company.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealths Compliance Program.
Perform other related duties as assigned during and outside of normal business hours as needed.
Competency, Skills, and Abilities:
Experience with ventilator patients
Competent in Ventilator, Airway Clearance, and Oxygen therapy administration and management
Able to perform clinical assessments.
Equipment troubleshooting and maintenance skills.
Decision making skills.
Expert communication and interpersonal skills
Ability to prioritize tasks and manage multiple projects.
Strong analytical and problem-solving skills with attention to detail
Proficient use of Microsoft Office Suite Excel, Word, and PowerPoint
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
Knowledge of the regulatory requirements at the state, federal, and local level
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.
Requirements:
Education and Experience Requirements:
Associates degree from an AMA approved respiratory program,
Valid and unrestricted RT clinical license in all states serviced by the branch.
Must be CPR certified,
One (1) year of clinical experience as a Health Care RT, HME RT or clinical nursing with Vent experience.
Valid and unrestricted drivers license
Physical Demands and Work Environment:
Must be able to lift 50 pounds, stand, bend, stoop, and be able to sit at a computer for extended periods of time.
Must be able to perform one-man CPR.
Ability to perform repetitive movements of the upper extremities motions of wrists, hands, and/or fingers due to extensive computer use.
May be exposed to unsanitary conditions in some home settings.
Work environment may be stressful at times, as overall office activities and work levels fluctuate.
May be exposed to high crime areas within the service community.
Subject to long periods of sitting and exposure to computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
May be exposed to angry or irate customers or patients.
Must be able to drive and travel as needed.
Physical and mental ability to provide clinical assessments.
Requires travel throughout service area.
Mental ability to communicate both verbally and in writing.
Must be able to access the patients residence.
Ability to work outside of normal business hours.
Physical and mental ability to provide clinical assessments.
PI8fafd871b0f0-31181-38344843
Specialty Pharmacy Care Coordinator - St. Petersburg, FL
Ambulatory care coordinator job in Saint Petersburg, FL
We're looking for an On-Site Specialty Pharmacy Care Coordinator in St. Petersburg, FL to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in St. Petersburg, FL.
What You'll Do
Complete prior authorizations
Source financial assistance on behalf of patients
Process pharmacy claims
Coordinate medication dispensing and shipping
Improve the patient experience by answering questions and requests
Act as a liaison between the patient, their provider and the pharmacist
About You
You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
You are a creative problem solver interested in positively impacting each patient's pharmacy experience
You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
Technician registration or licensure in State of employment, national certification as CPhT is preferred
You may have the opportunity to travel to our client sites 10-15% of the time
Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $22/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
In particular, we offer:
Paid time off
Generous parental leave
Comprehensive healthcare, vision and dental benefits
Competitive salary and equity stake
We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Apollo Beach, FL
Outgoing and caring problem solver needed at Watts Dental!
Our Apollo Beach, FL office does so much more than clean teeth. We empower patients to take charge of their oral health by providing quality education and creating tailored treatment plans. We're hiring a full-time Patient Care Coordinator to explain treatment options and help set up financial plans to meet each patient's needs. Would you like to make a tangible impact and reach the next level in your career? Keep reading!
GET THE BENEFITS YOU DESERVE WHILE DOING WHAT YOU LOVE:
What We're Offering Our Patient Care Coordinator:
Experience-based pay of $24.00 - $30.00/hour
Medical, dental, and vision insurance
Short- and long-term disability coverage
Paid time off (PTO)
Safe harbor 401(k) plan
Ongoing education and professional development opportunities
Cutting-edge facility and technology
Supportive and collaborative work environment
What You'll Be Doing:
You'll be the friendly and compassionate person who helps patients understand their financial obligations and find ways to cover their dental treatment. Clear communication skills and an understanding attitude are crucial as you present treatment plans, explain their benefits, and encourage patients to make future appointments. You'll go over costs, insurance coverage, and payment options to help patients get their finances straight and receive the dentistry care they need. Always upbeat and respectful, you'll answer financial and scheduling questions, coordinate appointments, maintain accurate records, and help ensure every patient has an incredible experience at our office!
Our Patient Care Coordinator works from:
Monday - 8:30 am to 6:00 pm
Tuesday through Thursday - 7:00 am to 4:00 pm
Friday - 7:00 am to 1:00 pm
WHAT YOU'LL NEED:
Ability to excel in a team-oriented, fast-paced environment
Ability to clearly communicate treatment plans and costs
Comfort presenting financial options and discussing finances with patients
Respectful, compassionate, and sympathetic personality
Positive and growth-oriented mindset
High levels of organization and attention to detail
Preferred - dental office coordination experience
A BIT ABOUT US:
At Watts Dental, everything we do revolves around our core values:
Integrity & Ethics - Always do the right thing
Excellence - Strive for high standards in all we do
Growth & Mentorship - Invest in learning and teaching
Family & Fun - Work hard, laugh often, and support one another
Service - Give back to patients and our community
We've built a tight-knit community where employees are encouraged to grow professionally and team members come together to deliver first-class dental care. When you join us, you'll work alongside talented dentistry professionals, have access to the latest technology, and make a meaningful impact on every single patient.
It's easy to apply with our initial mobile-friendly application. Reach out today to join our dentistry office as a Patient Care Coordinator!
Patient Care Coordinator
Ambulatory care coordinator job in Apollo Beach, FL
Job Description
Outgoing and caring problem solver needed at Watts Dental!
Our Apollo Beach, FL office does so much more than clean teeth. We empower patients to take charge of their oral health by providing quality education and creating tailored treatment plans. We're hiring a full-time Patient Care Coordinator to explain treatment options and help set up financial plans to meet each patient's needs. Would you like to make a tangible impact and reach the next level in your career? Keep reading!
GET THE BENEFITS YOU DESERVE WHILE DOING WHAT YOU LOVE:
What We're Offering Our Patient Care Coordinator:
Experience-based pay of $24.00 - $30.00/hour
Medical, dental, and vision insurance
Short- and long-term disability coverage
Paid time off (PTO)
Safe harbor 401(k) plan
Ongoing education and professional development opportunities
Cutting-edge facility and technology
Supportive and collaborative work environment
What You'll Be Doing:
You'll be the friendly and compassionate person who helps patients understand their financial obligations and find ways to cover their dental treatment. Clear communication skills and an understanding attitude are crucial as you present treatment plans, explain their benefits, and encourage patients to make future appointments. You'll go over costs, insurance coverage, and payment options to help patients get their finances straight and receive the dentistry care they need. Always upbeat and respectful, you'll answer financial and scheduling questions, coordinate appointments, maintain accurate records, and help ensure every patient has an incredible experience at our office!
Our Patient Care Coordinator works from:
Monday - 8:30 am to 6:00 pm
Tuesday through Thursday - 7:00 am to 4:00 pm
Friday - 7:00 am to 1:00 pm
WHAT YOU'LL NEED:
Ability to excel in a team-oriented, fast-paced environment
Ability to clearly communicate treatment plans and costs
Comfort presenting financial options and discussing finances with patients
Respectful, compassionate, and sympathetic personality
Positive and growth-oriented mindset
High levels of organization and attention to detail
Preferred - dental office coordination experience
A BIT ABOUT US:
At Watts Dental, everything we do revolves around our core values:
Integrity & Ethics - Always do the right thing
Excellence - Strive for high standards in all we do
Growth & Mentorship - Invest in learning and teaching
Family & Fun - Work hard, laugh often, and support one another
Service - Give back to patients and our community
We've built a tight-knit community where employees are encouraged to grow professionally and team members come together to deliver first-class dental care. When you join us, you'll work alongside talented dentistry professionals, have access to the latest technology, and make a meaningful impact on every single patient.
It's easy to apply with our initial mobile-friendly application. Reach out today to join our dentistry office as a Patient Care Coordinator!
Job Posted by ApplicantPro
Care Transitions Coordinator Home Health
Ambulatory care coordinator job in Tampa, FL
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Assists patients in the process of navigating post-acute care with an overall goal of creating a positive impact on patient outcomes and referral source satisfaction. Integrates evidence-based clinical guidelines, preventative guidelines, protocols, and other metrics in the development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care. Represents the area branches in strategic relationships with health systems, hospitals, inpatient facilities, physicians and physician groups, and executive level opportunities.
Qualifications
Education and experience, essential
Must be a graduate of an approved school of nursing, therapy or social work.
Must be licensed in the state where they currently practice.
Must have two years' demonstrated field experience.
Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
A registered nurse or physical therapist is preferred.
Three years of field experience is preferred.
Previous experience in home health or healthcare sales is preferred.
Requirements
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Tampa, FL
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The Patient Care Coordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints.
Pay Range: $22 - $25/hr (DOE)
Location: Tampa, FL
Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm
Essential Duties and Responsibilities
include the following. Other duties may be assigned as necessary.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
Provides correct information or directs the call to the appropriate team member or department while maintaining
a high level of professionalism.
Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively.
Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling.
Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues.
Documents information received from calls and provides notification of any urgeorders, shipping related issues and any errors, complaints or compliments to the appropriate party or system.
Provides high quality services to the home-care patient and the home-care referral source.
Consistently represents the company in a professional manner.
Maintains effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies.
Performs other duties and responsibilities as assigned.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
Must possess the ability to multi-task and frequently change direction.
Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile.
COMPETENCIES
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Business Acumen - Conserves organizational resources.
Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds
organizational values.
Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction.
Initiative - Asks for and offers help when needed
Education and/or Experience
CPhT OR 2yrs of experience in similar role required.
Minimum two years medical or pharmacy experience or equivalent experience.
At least 1yr in a call center type environment or similar customer service role
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE:
Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
Graham Healthcare Group is an Equal Opportunity Employer
Auto-ApplyPatient Transition Coordinator - Home Health
Ambulatory care coordinator job in Oldsmar, FL
Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - at home.
Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Transfer Coordinator to join our award-winning team.
Key Responsibilities
Patient & Family Communication: Contact patients and/or families following hospital or rehab transfers to provide updates, support, and resumption of care guidance.
Speak clearly, compassionately, and effectively with elderly patients and their caregivers.
Transfer Workflow Management Process patient transfers in EMR systems (KanTime/WellSky) in accordance with SOP.
Add Transfer OASIS and transfer documentation.
Remove all future visits and approved frequency orders as appropriate.
Enter transfer details into the Transfer Waitlist immediately upon receipt.
Ongoing Monitoring & Follow-Up: Monitor the Transfer Waitlist daily, ensuring updates are attempted on all transfer patients at least every 48 hours.
Send updates using the required email template to Clinical Manager, Clinical Assistant, and Care Coordinator.
Provide weekly Transfer Waitlist reports for branch and Sales visibility.
Resumption of Care (ROC) Coordination: Notify Intake, Clinical Manager, Clinical Assistant, and Care Coordinator when discharge dates are received.
Confirm ROC scheduling and welcome call completion.
Remove patients from the Transfer Waitlist once ROC is complete.
Work closely with Sales, Clinical Managers, Clinical Assistants, Care Coordinators, and Authorization/Eligibility teams to ensure seamless patient care transitions.
Support weekend transfers by communicating with designated weekend Clinical Managers.
Ensure all documentation is timely, accurate, and compliant with Pinnacle policies, ACHC standards, and EMR requirements.
Participate in audits and correct deviations promptly.
Maintain a positive and professional work environment in alignment with Pinnacle's Mission, Vision, and Values.
Adapt to process improvements and workflow changes as the EMR transition and transfer process evolves.
Perform other duties as delegated by management.
Qualifications
High school graduate: college coursework in healthcare or business preferred.
Experience working in WellSky or Kinnser EMR systems.
Minimum one year of healthcare experience; home health preferred.
Strong verbal communication skills with clear and empathetic phone presence.
Demonstrated ability to work collaboratively with multiple departments.
Detail-oriented with accurate data entry skills.
Proficient in Microsoft Office (Excel, Outlook, Teams, Word) and EMR systems.
Ability to multitask in a fast-paced environment while maintaining accuracy.
Team player with flexibility to adapt to frequent changes.
Knowledge of home health regulations and ACHC standards preferred.
Why Choose Pinnacle?
Growth & Stability: Over two decades as Florida's largest home health agency.
Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!
Care Coordinator (IDD Pilot Program)
Ambulatory care coordinator job in Clearwater, FL
We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Auto-ApplyCare Coordinator (IDD Pilot Program)
Ambulatory care coordinator job in Clearwater, FL
Job Description
We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Patient Care Coordinator
Ambulatory care coordinator job in Clearwater, FL
We are in search of a Patient Care Coordinator who will work to create a positive and seamless experience for the new patients who are enrolled in our comprehensive treatment programs. This position ensures that patients feel supported, oriented, and confident as they begin their care journey at our clinic.
Key Responsibilities:
Welcome the patient to the Clinic and provide comprehensive orientation of all clinic facilities and services.
Serve as the main point of contact for new patients during their first few days
Provide clinic tours and explain the layout and treatment areas
Review patient treatment schedules and help them understand where and when to go for each service
Assist with check-ins and accompany patients to initial appointments and introduce the patients to the staff who will be delivering treatments
Coordinate with care team members to resolve patient questions or concerns promptly
Monitor new patient experience and escalate feedback to the care team or leadership
Assist with patient care needs to ensure the patient continues to receive excellent care.
Foster a welcoming, supportive, and professional environment
Qualifications:
Must have a minimum of 1 year of professional experience in a healthcare setting
Previous experience in a patient support role preferred
Strong interpersonal and communication skills
Comfort with navigating schedules, discussing plans with patients, and escorting patients throughout the clinic
Professional, compassionate, and calm under pressure
Education and/or Experience:
High school diploma or GED.
Must be dependable, highly organized, systematic, and an excellent ability to multi-task.
Attention to detail and ability to complete tasks with accuracy and properly prioritize.
Ability to respond compassionately to the most sensitive inquiries or complaints from patients.
Must have excellent interactive communication skills, making patients feel comfortable and at-ease.
Proficient in EMR, Word, and Excel; typing speed of 40 WPM.
Compensation range: $20 - $25 per hour
Hours:
• Full-time, minimum of 37.5 hours per week
• Monday through Friday
Benefits:
Employer sponsored health, vision and dental benefits
Ancillary benefits (e.g. Life, Short Term Disability, etc.)
Paid Time Off
Holiday Pay
Employee discount
LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Sarasota, FL
Job Description
SUMMARY OF RESPONSIBILITIES:
This is a professional position that provides short term Care Coordination services to assist the identified High Need High Utilizer clients with linkage to services and supports they need to successfully transition from higher levels of care to community-based care.
MINIMUM QUALIFICATIONS:
This position requires at least one year experience working with the severe and persistent mentally ill population. A minimum of a HS diploma or GED equivalent required. Bachelor's Degree preferred.
ESSENTIAL DUTIES/RESPONSIBILITES:
Engage the individual in their current setting, (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction receiving facility, etc.)
Develop a care plan with the individual based on shared decision making that emphasizes self-management, recovery and wellness, including transition to community based services and/or supports.
Provide frequent contact for the first 30 days of services, ranging from daily to a minimum of three times per week.
Establishes relationships with community agencies and resources
Makes appropriate referrals and link clients with appropriate services, treatment providers, and resources
Monitors client's treatment and progress toward established goals
Advocates for the needs of the clients
Documents all activities including progress or lack of progress of the case plan goals in progress notes in accordance with CBH policy and contractual guidelines
Computer Literacy
Completes all training requirements in a timely manner
Completes all other duties and special projects as assigned
Transition Coordinator - Urgently Hiring!!!
Ambulatory care coordinator job in Saint Petersburg, FL
Job DescriptionDescription:
Esplanade Equity is a dynamic and growing organization seeking a Transition Coordinator to support our new client accounts. This role is ideal for an energetic candidate who can collaborate effectively with the Executive Vice President of Sales, the Director of Transition, internal staff, and new clients.
Position Summary:
The Transition Coordinator will lead and execute property launches, develop new business initiatives as directed by the Executive Vice President of Sales and Retention, and implement management strategies that align with the company's goals and core values.
General Responsibilities:
Office Tasks:
- Maintain inventory of business cards, name badges, and portfolios for managers, and inform the relevant personnel when an association should be billed.
- Order vendor holiday baskets and mail holiday cards for various vendors and clients.
- Track marketing items inventory, including property signage.
Transition Tasks:
- Enter owner names, phone numbers, and email addresses into Cinc Accounting for new accounts.
- Create directories in Cinc WebAxis for homeowners and tenants.
- Set up document folders in Cinc WebAxis and upload governing documents, information sheets, association photos, tax returns, financial statements, contracts, and all other pertinent records onto SharePoint and Cinc WebAxis for new accounts.
- Add board members and committees into Cinc WebAxis for new accounts.
- Craft a new account welcome broadcast message on Cinc WebAxis.
- Update current insurance declaration pages and policies in Cinc WebAxis, Homewise, and SharePoint.
- Upload governing documents, FAQ sheets, insurance, and other documents into Homewise.
- Post FAQs to SharePoint and Homewise.
- Register new associations' Federal ID numbers in Cinc Accounting.
- Upload associations' W9 forms into SharePoint and Homewise.
- Notify banks of mailing address changes for new accounts and update mailing addresses for recurring vendors, including utilities.
- Coordinate the transfer of archived boxes for new accounts to storage.
Sales & Retention Tasks:
- Participate in launch meetings and attend CAI functions, coordinating as necessary.
- Generate content and materials as needed.
Requirements:
Skills and Abilities:
- Excellent written and verbal communication skills.
- Ability to write professional internal and external emails.
- Strong multitasking and time management skills, with the ability to prioritize tasks efficiently and accurately.
- Problem recognition and solving abilities.
- Strong initiative and self-management skills.
- Critical thinking and the ability to make independent decisions based on sound judgment.
- Proficient in Microsoft Office applications, with a focus on Excel skills, including:
- Utilizing formulas across multiple worksheets.
- Correlating large amounts of data into Pivot Tables.
- Creating visual graphs to display data effectively.
Qualifications:
- Excellent computer and grammar skills are essential (proficiency in Word, Excel, PowerPoint, and social media platforms).
- An LCAM license is preferable but not required.
- Occasional local travel and event attendance may be required.
Physical Requirements:
Ability to sit or stand for extended periods while performing office tasks.
Ability to lift and carry up to 25 pounds for tasks such as transporting materials or setting up for events.
Capability to perform repetitive tasks, including typing and using office equipment.
Occasional local travel may require the ability to navigate various environments and handle transportation logistics.
Equal Opportunity Employment:
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate the unique backgrounds, perspectives, and talents of all employees, creating an environment where everyone feels valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws and regulations. We comply with all federal, state, and local laws governing nondiscrimination in employment.
In addition, we offer competitive salaries commensurate with experience, a comprehensive benefits package including health, dental, and retirement options, professional development opportunities, and a collaborative work environment.
Patient Care Coordinator
Ambulatory care coordinator job in Tampa, FL
Company is working to transform health care with trusted and caring solutions. Our health plan companies deliver quality products and services that give their members access to the care they need. With more than 73 million people served by its affiliated companies including nearly 40 million enrolled in its family of health plans, Anthem is one of the nation's leading health benefits companies.
One in nine Americans receives coverage for their medical care through Anthem's affiliated plans.
We offer a broad range of medical and specialty products.
Job Description
Candidate will be responsible for ensuring that appropriate member treatment plans are followed and proactively identifying ways to improve the health of our members and meet quality goals.
Candidate will be taking inbound calls on a phone queue from members and providers at the Florida Health plan. Additionally, associate will be processing pre-certification requests between calls.
Essential Functions:
Coordinates follow-up care plan needs for members by scheduling needed appointments or enrolling member in related programs
Assesses member compliance with medical treatment plans via telephone or through on-site visits
Identifies barriers to compliance with plans and coordinates resolution to ensure that members receive appropriate level of care in a timely manner
Researches data to identify opportunities to impact quality goals and makes appropriate process change recommendations
Makes recommendations to adjust or modify treatment plan and determines need for additional services, in conjunction with case management and provider
Coordinates identification of and referral to local, state or federally funded programs.
Coaches members on ways to reduce health risks
Prepares reports to document case and compliance updates; establishes and maintains relationships with agencies identified in appropriate contract
Qualifications
HS diploma or GED required
3-5 years of related professional experience (preferably in home health or provider setting; medical office or health insurance industry - or any combination of education/experience)
Excellent attendance
Pays close attention to detail (will be a lot of written communication - check for accurate spelling, punctuation, and grammar)
Strong customer service, organizational, and communication skills
Computer proficient: type 30 WPM
Additional Information
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Monday through Friday 8am-5pm
Patient Care Coordinator True Eye Experts of New Tampa
Ambulatory care coordinator job in Tampa, FL
Requisition ID: 906491 Store #: T148 Position:Patient Care CoordinatorTotal Rewards: Benefits/Incentive Information True Eye Experts New Tampa has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
Minimum of one year strong customer service skills (internal/ external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Experience in healthcare
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Tampa
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Patient Care Coordinator, Mon-Fri - College Preferred
Ambulatory care coordinator job in Tampa, FL
Bringing concierge-level care to patients with rare disease across Florida.
Are you the hardest worker you know that is also highly organized? Do you enjoy solving problems and communicating clearly? And are you willing to work hard to ensure patients with rare diseases have a safe home infusion experience? If the answer is yes, then apply for our Patient Care Coordinator position at Prosper Infusion.
In this role, you'll be at the forefront of driving patient access to life-changing infusion therapies. You'll build meaningful relationships with patients, pharmacists, pharmacy technicians, and nurses.
This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed.
Summary:
The role of the Patient Coordinator is to manage incoming calls and messages and ensure the question is answered, either by themselves or finding a team member. If you like a fast-paced environment and comfortable on the phone, we invite you to apply. You must be outgoing and ready for a challenge.
Job Description:
Job Responsibilities (listed in order of importance and/or time spent)
Greet and assist patients, doctors, or nurses over the phone in a friendly and professional manner.
Answer calls, text messages, and emails related to Prosper Infusion and triage appropriately to the correct department or take comprehensive message to allow staff to call back.
Documents questions and notes in medical records based on communication.
Identify and manage orders needing attention and communicate timely and effectively to other Prosper Infusion staff
Attend and participate in all staff meetings, patient care meetings, in-service education, or on-going educational training with demonstration of competency specific to the pharmacy
Responsible for knowing and adhering to company policies and procedures governing infusion therapy
Education and/or Experience Requirements
College degree preferred
2+ years experience working in healthcare
1+ year experience working in staffing nurses
Basic Qualifications
Good time-management skills with the ability to handle various open referrals simultaneously
Excellent verbal, written communication skills and critical thinking skills
Communicate in a timely manner
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Clearwater, FL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday through Friday 8am-5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$19-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Wesley Chapel, FL
Our office, Beach Endodontics, in Wesley Chapel Florida is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Schedule Requirements:
Monday - Thursday from 8:00am-5:00pm and Friday 8:00am-2:00pm, No weekends
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$16-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyDental Patient Care Coordinator
Ambulatory care coordinator job in Wesley Chapel, FL
Job Description
Join the Beachwood Dental family where every role is vital and every team member is valued! We're in search of a friendly and organized front office team member to join us and help create positive experiences for our patients. We believe in fostering a culture of appreciation and teamwork, where your efforts are recognized and celebrated. Here, work isn't just about individual tasks - it's about coming together as a team to provide exceptional care and support to our patients. Be part of a supportive environment where your contributions make a real difference.
POSITION SUMMARY
Performs a variety of administrative, general reception, insurance, and data entry duties in a cheerful and efficient manner while promoting a safe environment of minimal stress, including but not limited to the following areas: public relations, practice promotion, facility utilization, and risk management.
Responsible for welcoming/dismissing patients in a warm and friendly manner. Assists the patient in scheduling any procedures or follow-up visits and provides any necessary instructions to the patient, collects co-payments, and provides a receipt for payment to patients. Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinates patient flow.
Maintains patient account information, inactivating charts when necessary, routing x-rays to the doctor for review, managing re-care and reactivation, miscellaneous correspondence and public relations duties, and purging patient charts on a quarterly basis. Responsible for accurate documentation of all patient communications in the chart and Practice Management system.
PHYSICAL REQUIREMENTS
Must be able to meet the physical requirements and demands of an active position, including but not limited to: extended durations of standing, walking, stooping, bending and sitting; manual dexterity; good eye-hand coordination; visual abilities (depth perception, ocular focus, close vision, color vision, and peripheral vision), and adequate hearing to perform daily work. Must be able to adjust physically and emotionally to a spontaneous, often fast-paced and hectic environment with a calm professional demeanor.
COMPETENCIES
Exceptional patient relations skills
Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
Ability to work with interruptions and to manage multiple priorities
Ability to speak, understand and write English
Knowledge of correct grammar, spelling, and punctuation
Knowledge of organizational filing procedures and systems
Proficiency in alphabetizing and filing
Ability to write legibly and work with numbers
Ability to meet deadlines
Ability to work unsupervised
Ability to perform essential duties listed in the Daily Tasks under the Completed Task inventory
SKILLS
Computer (Microsoft Word, Excel spreadsheets, dental software, Internet, and E-mail)
Business machines (fax, copier, scanner, credit card terminal, multiple phone lines)
Facilitation, problem solving, and presentation skills
Leadership (professionalism, discretion, integrity, honesty, dedication and punctual)
SPECIFIC RESPONSIBILITIES
OFFICE PROTOCOL
(certain tasks assigned to this role are shared with Financial Coordinator, Treatment Coordinator or Practice Administrator or are assigned as back-up duty)
Opens front office on time according to front office procedures and protocol
Answers the telephone per the Telephone Skills Protocol - First Voice on the Phone
Checks voicemails and answer incoming calls
Checks all emails at onset of the day and every 2-3 hours
Checks in patients and greet by name, alert staff of arrival
Turns on the voicemail system at closing
Backs up computer system
Closes the front office according to office procedures and protocol
Informs Practice Administrator of any non-functioning equipment
Informs Practice Administrator of any office supplies needs always keeping low costs in mind
RECORDS MANAGEMENT
Gathers, update and maintain patient contact and insurance information
Documents all New Patient referral sources and emails
Scans all pertinent patient documentation
Prepares patient info and records (xrays) for next day's appointments by importing and/or scanning into patient's electronic chart
Assists with all insurance claims, questions and follow-up when needed
SCHEDULING MANAGEMENT
Greets and welcomes patients and visitors using office protocol
Stands to greet New Patients, using eye-contact and office protocol for check-in
Confirms all unconfirmed appointments 48 hours in advance
Optimizes utilization of patient communication system (Opera DDS) for new and existing patients
Ensures welcome registration and link is sent out to all new patients prior to appointment
Verifies insurance for the next day and 2 days ahead for new patients
Completes the New Patient Intake as coached to encourage new patient to keep appointment
Checks in all patients using office protocol and announces arrival
Coordinates patient flow with Assistants
Ensures medical history forms and HIPAA forms have been updated by patients
Keeps reception area tidy, organized and stocked
Prepares and mails out or emails all thank you cards/new patient letters
Is responsible for Recall System and manages reactivation of overdue patients
Follows up on no shows and cancellations the same day and any additional follow up
Updates ASAP Lists
Is responsible for filling the hygiene schedules and keeping them filled to assist in exceeding goals
Makes calls and send letters to reactivate patients
Contacts new patients not scheduled in hygiene
Collects payments at front desk as a back-up
Ensures next appointment for re-care and if needed, appointment with the doctor is reserved
Posts checks as a back-up
Follows up with Practice Administrator on any patient concerns and/or complaints
Provides progress reporting and data monthly
Office Participation
• Is an active participant in team meetings
• Promotes team concept by interacting with others in the office & NO gossip rule
• Represents office with pleasant demeanor, positive attitude, and personal grooming
• Knows and support office philosophy and mission
• Promotes the practice with enthusiasm and represent the practice philosophy for patient care and teamwork
• Enlists the help of others and offer help when asked
• Knows and follow all office policies and manuals
• Prepares for and fully participates in morning huddle
Performs all other duties as requested by the Practice Administrator and Doctor
Care Coordinator
Ambulatory care coordinator job in Tarpon Springs, FL
St. Luke's Cataract & Laser Institute is seeking a full-time Care Coordinator to work out of our Tarpon Springs location. Company Mission
“Life Changing Vision”
is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. About the Position The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician. What do we look for?
Ability to manage all inbound and outbound communication with healthcare providers
Assist the clinic staff with care coordination and communication with external providers
Ensure that referred patients are scheduled in a timely manner
Conduct outbound call programs
Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.)
Ensure all incoming medical records are incorporated into the patient's electronic medical record
Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned by the Clinic Quality Manager
Job Skill and Qualifications:
High School Diploma
Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule
Good organizational skills with ability to prioritize tasks
Strong working knowledge of EHR and EPM
Familiar with ophthalmic terms and clinic flow. - how to read a chart
Computer data entry, filing, spelling and telephone skills
Good verbal/written skills
Relates well with co-workers, other staff, and medical staff
Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled
The Benefits of working for St. Luke's
Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
Opportunity to build a career with a longstanding, reputable organization
Leadership and Career Advancement opportunities
Competitive wages and certification bonuses
Monday - Friday work week
Weekends and Holidays off
See more benefits at ************************************ We are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify