Post job

Ambulatory care coordinator jobs in Towson, MD - 136 jobs

All
Ambulatory Care Coordinator
Patient Care Coordinator
Nurse Coordinator
Case Management Coordinator
Health Care Coordinator
Home Care Coordinator
Intake Coordinator
Hospitality Coordinator
  • HUBS Intake Coordinator

    Civic Works 3.9company rating

    Ambulatory care coordinator job in Baltimore, MD

    Civic Works, Inc. seeks a detail-oriented individual who has some prior human services experience and a shown passion for aging in place, seniors and housing rehab. This new position will conduct all intake procedures and screen new clients for eligibility and enrollment in the HUBS program, which is outlined below. The individual will be directly supervised by the HUBS Manager, who ensures the successful planning and execution of services by the Case Managers and Social Workers placed in 5 HUBS throughout the city. The selected candidate will work 40 hours per week and receive salary plus benefits including short and long-term disability, supported health care, 401k and dental. ABOUT CIVIC WORKS INC. Civic Works strengthens Baltimore's communities through education, skills development, and community service. Our key program areas include community improvement, workforce development, education, and green programs. Civic Works AmeriCorps members tutor and mentor students, create community parks and gardens, help homeowners conserve energy, grow food for low-income residents, rehabilitate abandoned houses, involve families in Baltimore City schools, make homes safer for older adults, and recruit volunteers. Civic Works also trains Baltimore residents for employment in the healthcare and green job industries. HUBS PROGRAM Housing Upgrades to Benefit Seniors (HUBS) is an initiative created by a collaboration of service providers, funded by the Leonard and Helen R. Stulman Charitable Foundation, and administered by Civic Works. The purpose is to coordinate housing and related services for Baltimore City older adults to improve their health and safety, preserve the integrity of their properties, and extend the time that they can remain in their homes. Five Baltimore City non-profit organizations will be selected to serve as HUBS sites. They will receive a three year sub-grant from Civic Works to hire and supervise a case manager or social worker. A HUBS Program Manager based at Civic Works provides oversight and operational support to the HUBS sites. A Leadership Team will oversee the selection of HUBS sites and provide executive oversight of the project. The Leadership Team is comprised of the following agencies: Civic Works, Green & Healthy Homes Initiative, Neighborhood Housing Services of Baltimore, and Rebuilding Together Baltimore. The Leadership Team seeks HUBS sites that are geographically diverse and will encourage creative methods of outreach and service delivery. After the initial selection and hiring required in getting HUBS started the Leadership Team will focus its efforts on making sure there continues to be resources for housing upgrades. During the selection process, the HUBS Manager will hire an Intake Coordinator for the program to ensure consistency in responsiveness to potential clients of the program. The Intake Coordinator will receive training to become more familiar with available resources for older adults in Baltimore City but is expected to also be meticulous in researching information for callers. The Intake Coordinator will also conduct follow-up status update calls to current clients enrolled in the program at the request of the HUBS sites. This candidate must demonstrate superior human services skills, comfort and patience with explaining the program to older adults over the phone, and must be meticulous in tracking sensitive client information and maintaining our shared client database. This role is primarily office-based out of Clifton Park. This position is temporary for one year. JOB RESPONSIBILITIES: Conducts intake screenings over the phone with prospective clients interested in enrolling in the HUBS program Updates and maintains client databases with new referral information as well as any additional details on existing clients Relays vital updates to HUBS site staff regarding client statuses or information Identifies additional resource needs for clients, as needed Completes follow-up calls to existing clients at the request of HUBS site staff Answers general questions about the program from referring agencies over the phone EDUCATION and EXPERIENCE: Bachelor's degree preferred, Social work a plus Experience in the human services field, preferably in Baltimore City Experience working with older adults Experience operating phone lines (Google Voice) and updating client information databases Comfort and familiarity using Microsoft Office 360 and/or Google Applications (e.g., Sheets, Docs, etc.) Basic knowledge of proper protocol for safeguarding sensitive client information A Drug test and a Criminal Background check will be required Passion for service and a background in volunteering Computer skills and experience with database entry
    $31k-39k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • NURSE COORDINATOR

    Lifebridge Health 4.5company rating

    Ambulatory care coordinator job in Baltimore, MD

    The Nurse Coordinator at Sinai Hospital collaborates with clinical teams to ensure quality patient care and smooth post-discharge transitions. They develop and implement educational programs, coordinate preceptor assignments, and provide clinical guidance to nursing staff. This role requires a Bachelor of Science in Nursing, current RN licensure in Maryland, and experience in patient care coordination within a hospital setting. NURSE COORDINATOR Baltimore, MD SINAI-HOSPITAL SINAI POST DISCHARGE Full-time - Day shift - 8:00am-4:30pm Staff Nurse 91660 $38.20-$59.21 Experience based Posted:September 2, 2025 Apply Now Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. The Post‐Discharge Clinic at Sinai Hospital is part of an innovative care model designed to support patients in the critical period immediately following hospital discharge. Staffed by advanced‐practice providers (Nurse Practitioners or Physician Assistants), this clinic plays a pivotal role in ensuring safe, smooth transitions from inpatient care to outpatient recovery. The Nurse Coordinator, performs in collaboration with appropriate clinical personnel, participates in the coordination of clinical practice activities in the office through the development and implementation of educational and orientation programs and clinical problem-solving. Key Responsibilities: Works as a collaborative member of the clinical team to ensure quality clinical services and patient care operations. Initiates communication resulting in efficient delivery of patient care. Participates in the development, implementation and presentation of ongoing educational and patient care programs utilizing the nursing process. Coordinates assignments of preceptors for new personnel and provides clinical guidance and support as needed Requirements: One (1) - Three (3) years experiences Bachelor of Science in Nursing required Basic Life Support Certified Diabetes Care and Education Specialist Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license. Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: Apply Now Keywords: nurse coordinator, patient care, post-discharge, clinical education, nursing process, care coordination, registered nurse, healthcare, clinical guidance, hospital nursing
    $78k-93k yearly est. 5d ago
  • Travel Transplant Nurse Coordinator - $2,162 per week

    Anders Group 4.2company rating

    Ambulatory care coordinator job in Washington, DC

    Anders Group is seeking a travel nurse RN Transplant for a travel nursing job in Washington, District of Columbia. Job Description & Requirements Specialty: Transplant Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Anders Group Job ID #981996. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse - Transplant @ MedStar Georgetown University Hospital About Anders Group WHY ANDERS? Anders Group is a Joint Commission accredited staffing agency and stands out from other agencies by our commitment to making sure our travelers are given the best customer service. Our team works hard to find the best jobs with the most aggressive rates! Anders Group offers rewarding assignments and competitive compensation packages, nationwide! We offer the following benefits from day one: Health Insurance, Including a Buy-up Option Dental Insurance Vision Insurance Life Insurance 401(k) Licensure Reimbursement Premium Pay Packages CEU Reimbursements Daily Per Diems Travel Reimbursements Rental Car Allowances Continuing Education Resources Referral Bonus And Many More! THE ANDERS DIFFERENCE You're committed to providing exceptional healthcare. We're committed to you. Anders Group was founded by a team of healthcare recruiters who had built strong relationships with healthcare facilities and professionals nationwide. As staffing firms shifted their focus to numbers and margins, these recruiters saw a need for a company to take a different approach to staffing. Anders Group was founded in 2010 to do just that. We focus on individual and facility goals to make quality placements. Great people working with great facilities make for the best placements. Through our focus on providing the best experience to Allied and Nursing health care professionals, Anders Group has grown to be a top staffing firm in Healthcare. We look forward to working with you! Benefits Medical benefits Dental benefits Vision benefits Life insurance 401k retirement plan License and certification reimbursement Continuing Education Referral bonus
    $84k-108k yearly est. 6d ago
  • Travel Oncology Infusion Nurse Coordinator - $2,066 per week

    Medpro Healthcare Staffing 4.4company rating

    Ambulatory care coordinator job in Washington, DC

    The Travel Oncology Infusion Nurse Coordinator is a registered nurse specializing in oncology who provides care, administers chemotherapy, and educates cancer patients during travel assignments. This role requires an active RN license, BLS and ACLS certifications, and experience in acute care oncology settings. The position offers competitive weekly pay, housing allowances, health benefits, and travel reimbursements through a Joint Commission-certified healthcare staffing agency. MedPro Healthcare Staffing is seeking a travel nurse RN Oncology for a travel nursing job in Washington, District of Columbia. Job Description & Requirements Specialty: Oncology Discipline: RN Start Date: Duration: 13 weeks 40 hours per week Shift: 9 hours, days Employment Type: Travel MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Oncology Registered Nurse (RN) for a travel assignment with one of our top healthcare clients. Requirements Active RN License Degree from accredited nursing program BLS & ACLS Certifications Eighteen months of recent experience in an Acute Care Oncology setting Other requirements to be determined by our client facility Benefits Weekly pay and direct deposit Full coverage of all credentialing fees Private housing or housing allowance Group Health insurance for you and your family Company-paid life and disability insurance Travel reimbursement 401(k) matching Unlimited Referral Bonuses up to $1,000 Duties Responsibilities The Oncology RN will care for critically or chronically ill cancer patients. They will administer chemotherapy, implement new methods of symptom treatment and monitor their patients' progress. Oncology nurses also create a supportive environment. They may opt to specialize in areas such as pediatric hematology/oncology or breast cancer. Provide care for cancer patients throughout all stages of their conditions, but usually focusing on the acute phase. Assist patients ranging from post-surgical to near-terminal manage their disease and treatment effectively, and may also be responsible for administering chemotherapy. Educate cancer patients about treatment options, procedures and particularities of the disease. About Agency MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience. If qualified and interested, please call for immediate consideration. MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status. Key Words: Registered Nurse, RN, Oncology, Contract Nurse, Travel Nurse, Agency RN, Travel RN, Nursing, Contract *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details. MedPro Job ID #a0Fcx000008KeO6EAK. Pay package is based on 9 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Oncology Registered Nurse Nursing: Oncology (Infusion). About MedPro Healthcare Staffing No One Cares More for Caregivers Than MedPro. Focus on your patients, we'll take care of the rest. MedPro Healthcare Staffing is a Joint Commission certified provider of temporary and contract staffing services. Since 1983, we have placed happy nursing and allied travelers in top healthcare facilities nationwide. You deserve a travel experience that's rewarding and memorable. One that allows you to DREAM big. EXPLORE often. And ACHIEVE greatness. The MedPro Experience delivers it! Access to nationwide travel assignments Weekly pay and direct deposit Full coverage of all credentialing fees Private housing or housing allowance Group Health insurance for you and your family Tax Free Per Diems, Housing Stipends and Travel Reimbursements Company-paid life and disability insurance Travel reimbursement Access to our Clinical Nurse Liaison Team 401(k) matching Unlimited Referral Bonuses starting at $500 Benefits Weekly pay Referral bonus Employee assistance programs Keywords: Oncology nurse, Travel nurse, Registered nurse, Chemotherapy administration, Acute care, Infusion nurse, Healthcare staffing, Travel nursing job, Cancer patient care, Medical nursing
    $78k-92k yearly est. 6d ago
  • Patient Care Coordinator

    Christian City Inc.

    Ambulatory care coordinator job in Towson, MD

    Patient Care Coordinator Job Number: 1288751 Posting Date: Nov 21, 2024, 7:44:01 PM Description Job Summary: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.Essential Responsibilities: Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements) Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers. Qualifications Basic Qualifications: Experience Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area. Education Associate Nursing degree required. License, Certification, Registration This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire. Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire Registered Nurse License (District of Columbia) within 6 months of hire Basic Life Support Additional Requirements: Experience using an electronic medical record system Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules).Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.Ability to work independently and apply critical thinking skills for problem solving and decision making.Adheres to KP Employees Handbook and facility policies and procedures.Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.Intermediate computer skills (Microsoft Office Suite proficiency).Ability to tolerate and cope with ambiguity.Ability to pormote teamwork and to work effectively as a team member.Excellent verbal and written communication skills.Ability to interact/communicate effectively with key internal and external stake holders.Provide excellent customer service to promote excellence in the patient experience. Preferred Qualifications: Recent acute care, case management, or home health experience preferred.BSN preferred.Primary Location: Maryland-Towson-St. Josephs Medical Center Regular Scheduled Hours: 24 Shift: Day Working Days: Week 1: Tue, Wed, Sat; Week 2: Sun, Mon, Tue Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Part-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Nursing Licensed Public Department Name: St. Joseph Medical Center - UR-Discharge Planning - 1808 Travel: Yes, 20 % of the Time Employee Group: M37|UFCW|Local 27 Posting Salary Low : 44.54 Posting Salary High: 49.9 Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.
    $22k-42k yearly est. Auto-Apply 60d+ ago
  • Case Management Coordinator, (CHW Certified)

    University of Maryland Medical System 4.3company rating

    Ambulatory care coordinator job in Linthicum, MD

    The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide
    $23.7-33.2 hourly 19d ago
  • Patient Care Coordinator (Internal &Fam Med)

    Unity Health Care 4.5company rating

    Ambulatory care coordinator job in Washington, DC

    Job Description INTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination. Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services. Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care. Identifies and track patients discharged from the inpatient service or the emergency department. Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods. Identifies which appointments may be made for patients before leaving the clinic and strive to coordinate care before they leave (e.g., mammogram and/or specialists). Identifies opportunities to close gaps in care. Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care. Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes. Participates in interdisciplinary case conferences and team meetings. Provides culturally appropriate health education. Provides cultural mediation between communities and health and human needs. Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing care coordination and care management services. Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource. With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan. Adheres to Unity's HIPAA guidelines and ensures the appropriate handling of sensitive information. Performs other duties as assigned within the scope of position expectations. Internal & Family Medicine Specific Duties: Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients. Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system. Supports the development and implementation of care coordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff. Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits. Provides care coordination and navigation of services for patients following ER visits and hospitalization. Performs home visits to recruit and maintain relationships with patients in need of coordinates care; complete community and home-based follow-up visits as needed. Perform community-based outreach activities and working with referring providers in a clinical setting. Builds positive rapport with staff on care teams. Mentors site-based Care Coordinators to improve quality of services delivered to patients. MINIMUM QUALIFICATIONS High school diploma or GED. College coursework in business or health-related field is preferred. Two (2) years of experience providing care coordination service. Experience in a hospital and/or community/outpatient setting is preferred. Experience working as a part of an inter-professional team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of medical terminology, ICD10 and procedural codes. Familiarity with community health, discharge planning, chronic disease management. Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment. Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets. Must have the ability to analyze data. Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR). Requires the ability to travel to multiple office locations. SUPERVISORY CONTROLS The position reports directly to the Health Center Director. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage. May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Refer to the attached ADA check list. RISKS The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
    $31k-43k yearly est. 8d ago
  • Bilingual Patient Care Coordinator

    Dupont Clinic

    Ambulatory care coordinator job in Washington, DC

    Job DescriptionSalary: $26 per hour About Us The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable. Role Overview We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient Care Coordinator (non-exempt). As an integral part of the Care Coordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinics Managers of Care Coordination. The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing. The Bilingual Patient Care Coordinator is responsible for the following duties: Answering the clinic phones and providing non-judgmental support and accurate information to all callers Explaining our services to callers over the phone and answering questions Scheduling patient appointments in our electronic medical record system Inputting lab work orders with LabCorp Taking deposits with online payment platforms Checking and responding to voicemail daily Checking and responding to online appointment requests Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller Providing referrals to other clinics Providing referrals to funding and practical support organizations as needed Coordinating with referring providers to ensure we have all necessary labs and records for referred patients Other duties as assigned Qualifications Required: Bilingual fluency in Spanish Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy Resides in DC, Maryland, or Virginia Ability to commute to all-staff meetings/trainings Excellent phone customer service skills Prior experience in healthcare Highly detail-oriented, able to work on multiple tasks in an organized fashion Ability to communicate clearly and collaborate with team members Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.) Vaccinated for Covid-19, subject to accommodation Preferred: Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) Medical assistant experience or experience working in medical settings Prior experience collaborating with abortion funds and/or practical support organizations Previous experience in abortion care or reproductive health (strongly preferred) Knowledge of the political landscape involving abortion care Experience in counseling, social work, and/or mental health/substance abuse programs Work Environment: Hybrid-remote Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset Fast-paced, multicultural, collaborative work environment Benefits: Medical Insurance Dental Insurance 401k with a company contribution starting after 6 months Periodic bonuses Paid time off and 10 paid holidays. DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing. DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.
    $26 hourly 2d ago
  • Patient Care Coordinator

    CCRM Fertility

    Ambulatory care coordinator job in Washington, DC

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 8010 Towers Crescent Dr. Suite 500, Vienna, VA 22181 2120 L. St NW Suite 701, Washington DC 20037 Department: Clinical Support Work Schedule: Monday - Friday (7:30am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential 401(k) Plan with Company Match (first of the month following 2 months of service) Professional Development, Job Training, and Cross Training Opportunities Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager. Assist the RN with new patient appointments and provide support to the nursing staff. Initiate checklist and chart audit and provide to RN once patient plan is established. Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs. Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete. Send abnormal labs/preconceptual labs to RN for physician review. Maintain patient charts during ART meeting review. Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated. Review and verify all IVF/FET Care plans are completed. Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol. Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations. Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations. Monitor out-of-town patient lab work and results. Coordinate with nursing team to ensure lab work/results are recorded in chart. Monitor IVF treatment process and ensure timely patient flow. Assist Nurse Manager with situations and patient issues as needed. Other duties as assigned. What You Bring: High School Diploma or equivalent required. Medical Assistant Certification or equivalent preferred. Experience in reproductive medicine or Women's health preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $25k-47k yearly est. 6d ago
  • Hospitality Coordinator

    HB Travels

    Ambulatory care coordinator job in Baltimore, MD

    About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way. Position Overview We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish. Key Responsibilities Coordinate travel reservations including flights, accommodations, cruises, and excursions Provide personalized service and timely communication to clients Assist with itinerary planning, confirmations, and special requests Ensure accurate documentation and smooth handling of travel logistics Collaborate with team members to maintain high standards of hospitality and service Qualifications Strong communication and organizational skills Passion for hospitality and client care Ability to multitask and manage multiple requests with efficiency Comfortable working with digital tools and booking systems Previous experience in hospitality, travel, or customer service is a plus What We Offer Flexible, remote-friendly work environment Training and professional development opportunities Access to industry certifications and travel perks Growth potential within a supportive team environment
    $42k-62k yearly est. 60d+ ago
  • Health Coordinator

    Maximus 4.3company rating

    Ambulatory care coordinator job in Aberdeen, MD

    Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. Non London - £25,000 to £28,000 You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Key Contacts & Relationships: Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported. Sub-contractors and key partners Community stakeholders Co-location cooperatives Healthcare settings including GP Practices / Primary Care Networks Qualifications and Experience • Level 4 in office admin, diploma in office admin or equivalent • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,000.00 Maximum Salary £ 28,000.00
    $42k-60k yearly est. 4d ago
  • Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)

    Better Morning, Inc. 4.5company rating

    Ambulatory care coordinator job in Washington, DC

    Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Position Summary: Better Morning is seeking qualified candidates for the Care Coordinator position within the Intensive Care Coordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful. Job responsibilities Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process. Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director. Compile documentation regarding the youth, family, and team, including, but not limited to: Family story - similar to a biopsychosocial assessment and family tree Functional strengths Family vision Underlying needs Plans of care Initial and complete crisis plan PowerPoint/Canva for family team meetings Notes in Credible Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training. Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing. Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours. Provide daily updates to the Program Supervisor and Program Director regarding your cases. Communicate updates with specific team members, as needed and when appropriate. Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including: Checklists PowerPoints Excel spreadsheets Participate in weekly, in-person team meetings and supervision/coaching sessions. Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director. Qualifications •Education: Bachelor's degree in social work, Psychology, Counseling, or a related field •Experience: Must have experience working with DC families, care coordination, social services, or mental health settings; experience with wraparound services is a plus. Who are we looking for to join the team? Experience and passion working with youth/adolescents and families Flexible and creative Reliable and dependable Direct, assertive, and intentional communicator Detail-oriented, excellent time management skills, and ability to multi-task Appreciates and applies feedback and skill building to their professional work Empathic and non-judgmental Team oriented and an ability to view each team member's perspective equally Experience with conflict resolution and/or crisis management Committed to the process of learning and developing, both personally and professionally Additional Information Compensation: Job Types: Full-time (W-2) (40 hours) (8 hours shift): Salary Range: $50,000 - $55,000 annually, commensurate with experience In addition, we offer the below Employment Benefits for W-2 positions: 401(k) matching Flexible schedule Health insurance Dental insurance Vision insurance Paid time off Paid holidays Sick leave Tuition reimbursement Professional development and training opportunities Supportive clinical leadership and administrative support Opportunities for advancement within growing programs Schedule: 8-hour shift Monday to Friday Weekends as needed Additional Information Ability to commute/relocate: Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required) Working Conditions: This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
    $50k-55k yearly 5d ago
  • Temporary Care Coordinator

    Crelate Staffing 4.4company rating

    Ambulatory care coordinator job in Bethesda, MD

    $30/hr We are currently seeking a Temporary Care Coordinator for the Seattle area. Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical conditions up to and including at time of terminal illnesses. Minimum Qualifications: 4-year degree in Health and Human Services Utilization Management/Case Management experience required Long Term Care/Medicaid/Medicare experience required Experience with Community Health Resources strongly preferred Experience initiating care plans and both subjectively and objectively conducting assessments Experience with educating members with chronic disease(es) strongly preferred Mental Health experience strongly preferred Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier. We provide health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health. Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical condition up to and including at time of terminal illnesses. Education Level Associate's Level Degree - LICENSED PRACTICAL NURSE OR Bachelor's Level Degree Experience Required: Long Term Care - 1 year, Medicaid - 1 year Preferred: Health Plan Product Support - 1 year License None, unless noted in the "Other" section below Skills None, unless noted in the "Other" section below Other LPN or Bachelors Level Degree in a Health and Human Services field or Social Work required LOCERI (Level of Care Review Instrument) cert and re-certify every 3 years. For new hires, require upon hire or within a 180 days of hire. For current employees, must attain by March 30, 2021
    $30 hourly 60d+ ago
  • Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)

    Bettermorninginc

    Ambulatory care coordinator job in Washington, DC

    Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Position Summary: Better Morning is seeking qualified candidates for the Care Coordinator position within the Intensive Care Coordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful. Job responsibilities Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process. Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director. Compile documentation regarding the youth, family, and team, including, but not limited to: Family story - similar to a biopsychosocial assessment and family tree Functional strengths Family vision Underlying needs Plans of care Initial and complete crisis plan PowerPoint/Canva for family team meetings Notes in Credible Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training. Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing. Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours. Provide daily updates to the Program Supervisor and Program Director regarding your cases. Communicate updates with specific team members, as needed and when appropriate. Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including: Checklists PowerPoints Excel spreadsheets Participate in weekly, in-person team meetings and supervision/coaching sessions. Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director. Qualifications • Education: Bachelor's degree in social work, Psychology, Counseling, or a related field • Experience: Must have experience working with DC families, care coordination, social services, or mental health settings; experience with wraparound services is a plus. Who are we looking for to join the team? Experience and passion working with youth/adolescents and families Flexible and creative Reliable and dependable Direct, assertive, and intentional communicator Detail-oriented, excellent time management skills, and ability to multi-task Appreciates and applies feedback and skill building to their professional work Empathic and non-judgmental Team oriented and an ability to view each team member's perspective equally Experience with conflict resolution and/or crisis management Committed to the process of learning and developing, both personally and professionally Additional Information Compensation: Job Types: Full-time (W-2) (40 hours) (8 hours shift): Salary Range: $50,000 - $55,000 annually, commensurate with experience In addition, we offer the below Employment Benefits for W-2 positions: 401(k) matching Flexible schedule Health insurance Dental insurance Vision insurance Paid time off Paid holidays Sick leave Tuition reimbursement Professional development and training opportunities Supportive clinical leadership and administrative support Opportunities for advancement within growing programs Schedule: 8-hour shift Monday to Friday Weekends as needed Additional Information Ability to commute/relocate: Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required) Working Conditions: This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
    $50k-55k yearly 2h ago
  • Care Coordinator

    Nest and Care

    Ambulatory care coordinator job in Bethesda, MD

    Responsive recruiter Benefits: 401(k) Bonus based on performance Competitive salary Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Schedule: Monday through Fridays 8:00AM to 4:50pm or 9:0AM to 5:00pm Job SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, reliable, trusted and knowledgeable about healthcare practices. Responsibilities Collaborate with physicians, patients, families, and healthcare staff Review Care Plan to ensure it is being followed if not, update/ train accordingly Develop individualized care plans Accompany clients to Doctor / Hospital visits Create goals and monitor progress toward goals Recruit and train staff Create schedules Manage 30-40 clients Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Certification as a medical assistant is preferred Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills Compensation: $22.00 per hour Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
    $22 hourly Auto-Apply 6d ago
  • Care Coordinator Germantown

    Nouveau Healthcare

    Ambulatory care coordinator job in Germantown, MD

    Benefits: Competitive salary Flexible schedule Opportunity for advancement Care Coordinator Reports To: Administrator/Operations Director Employment Type: Part-Time The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners. Key Responsibilities: Scheduling & Operations Coordinate caregiver schedules to ensure client needs are met. Respond to caregiver call-outs and reassign shifts quickly. Maintain scheduling software and ensure accurate documentation. Communicate with families and caregivers regarding schedule updates. Sales & Business Development Conduct community outreach to referral partners, hospitals, senior centers, and other organizations. Follow up on leads and inquiries, converting them into active clients. Attend networking events and represent the agency professionally. Assist in meeting monthly sales and referral goals. Caregiver Recruitment & Training Support hiring by conducting interviews and assisting with onboarding. Deliver caregiver orientation and ongoing training sessions. Provide coaching and performance feedback to caregivers. Ensure all staff comply with state regulations and agency policies. Client & Caregiver Relations Perform follow-up calls and check-ins to ensure client satisfaction. Build strong relationships with caregivers to increase retention. Address concerns from clients and caregivers promptly. Qualifications Previous experience in home care, healthcare, or scheduling strongly preferred. Strong interpersonal and communication skills; able to connect with diverse groups of people. Sales or community outreach experience a plus. Ability to multi-task, prioritize, and work under pressure. Comfortable with technology and scheduling software. Training or leadership experience preferred. Skills & Attributes Highly organized and detail-oriented. Problem-solver with the ability to think quickly. Strong relationship-building skills. Goal-driven with an interest in both operations and sales growth. Compassionate and committed to improving client quality of life. Compensation & Benefits Competitive salary with performance-based bonuses. Opportunities for professional growth within the agency. Paid training and ongoing development. Compensation: $20.00 per hour Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
    $20 hourly Auto-Apply 60d+ ago
  • Pend Management Coordinator

    Datavant

    Ambulatory care coordinator job in Annapolis, MD

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As Datavant's PEND Management Coordinator, you will be responsible for managing PEND inventory, coordinating closely with Client, Provider, and Datavant Operations Teams to coordinate the release of medical records requests. **You will:** + Participate in outbound and inbound calling campaigns + Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding + Log all call transactions into the designated computer software system(s) + Requests medical records by making outbound phone calls to provider groups and resolve schedule issues as required + Completes supplemental medical records requests using Excel files + Assist with providing updated member and provider information to operations teams as required, including researching bad data as necessary + Directs medical record requests to the responsible party + Resolves outstanding vendor pending request within a timely manner + Assist with resolving technical issues related to data reporting issues + Assist with ad hoc requests + Responsible to meet company set performance goals (KPIs) + Adhere to the Company's code of Conduct and policies and maintain HIPPA compliance **What you will bring to the table:** + High school diploma or equivalent + 2+ year of experience in medical records, medical record coding or a related field, preferred + Prior outbound/sales/collections/call center experience preferred + Understanding of medical terminology and HIPAA medical privacy regulations, preferred + Proficient time management, problem solving and analytical skills + Self-motivated and dependable - must excel in a minimally supervised role + Schedule flexibility; schedule may include hours outside of normal shift and weekends + Ability to receive coaching from Supervisor in a constructive/positive manner + Exceptional attention to detail with high level of accuracy + Experience meeting changing requirements/priorities, and meeting deadlines + Ability to deal with personnel at all levels, exercise discretion of all confidential health information, and ensure compliance with HIPAA standards + Ability to multi-task with high degree of organization and time management skills + Proficient in entire MS Suite with heavy emphasis on Excel skills and Email Appreciation and understanding of the medical record retrieval industry + Clear and concise verbal and written communication skills + Ability to work autonomously in a fast-paced environment + Track, report and prioritize scheduled retrieval locations + Make independent decisions regarding the hoc documentation to Provider Group that contains Protected Healthcare Information (PHI) and Personally Identifiable Information (PII) + Ability to work on multiple long-term projects concurrently to include balancing resources and priorities to different projects along their life cycle + Excellent Time Management skills + Must be extremely detail oriented + Ability to Research and ungroup orgs, detailed understanding and competency in the use of Chart Finder + Exceptional Verbal and Written Communication skills + Assist with additional work duties or responsibilities as evident or required + Understand and analyze project data to identify trends related to project goals and act accordingly within the organization + Work within client project management to create frameworks to ensure projects are completed on time + Comprehensive understanding of Datavant and Client processes to include intake methods/processes; the workflows between Outreach and + Onsite/Remote teams; Onsite/Remote workflows; Offsite Scheduling We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. _At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._ Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.29-$19.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $16.3-19.7 hourly 3d ago
  • Travel Transplant Nurse Coordinator - $2,470 per week

    Lancesoft 4.5company rating

    Ambulatory care coordinator job in Washington, DC

    LanceSoft is seeking a travel nurse RN Transplant for a travel nursing job in Washington, District of Columbia. Job Description & Requirements Specialty: Transplant Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel SMALL BOWEL TRANSPLANT RN Shift: M-F 5 x 8 Days 0830-1700 Requirements: - DC RN Licensure *must have IN HAND at time of submittal* pending licensure will not be accepted - BLS - 2 years of experience: outpatient, clinic experience required; adult IV start; transplant experience highly preferred About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits Weekly pay Medical benefits
    $92k-117k yearly est. 4d ago
  • Case Management Coordinator, (CHW Certified)

    University of Maryland Medical System 4.3company rating

    Ambulatory care coordinator job in Linthicum, MD

    The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide
    $23.7-33.2 hourly 49d ago
  • Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)

    Better Morning 4.5company rating

    Ambulatory care coordinator job in Washington, DC

    Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Position Summary: Better Morning is seeking qualified candidates for the Care Coordinator position within the Intensive Care Coordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful. Job responsibilities Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process. Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director. Compile documentation regarding the youth, family, and team, including, but not limited to: Family story - similar to a biopsychosocial assessment and family tree Functional strengths Family vision Underlying needs Plans of care Initial and complete crisis plan PowerPoint/Canva for family team meetings Notes in Credible Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training. Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing. Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours. Provide daily updates to the Program Supervisor and Program Director regarding your cases. Communicate updates with specific team members, as needed and when appropriate. Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including: Checklists PowerPoints Excel spreadsheets Participate in weekly, in-person team meetings and supervision/coaching sessions. Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director. Qualifications •Education: Bachelor's degree in social work, Psychology, Counseling, or a related field •Experience: Must have experience working with DC families, care coordination, social services, or mental health settings; experience with wraparound services is a plus. Who are we looking for to join the team? Experience and passion working with youth/adolescents and families Flexible and creative Reliable and dependable Direct, assertive, and intentional communicator Detail-oriented, excellent time management skills, and ability to multi-task Appreciates and applies feedback and skill building to their professional work Empathic and non-judgmental Team oriented and an ability to view each team member's perspective equally Experience with conflict resolution and/or crisis management Committed to the process of learning and developing, both personally and professionally Additional Information Compensation: Job Types: Full-time (W-2) (40 hours) (8 hours shift): Salary Range: $50,000 - $55,000 annually, commensurate with experience In addition, we offer the below Employment Benefits for W-2 positions: 401(k) matching Flexible schedule Health insurance Dental insurance Vision insurance Paid time off Paid holidays Sick leave Tuition reimbursement Professional development and training opportunities Supportive clinical leadership and administrative support Opportunities for advancement within growing programs Schedule: 8-hour shift Monday to Friday Weekends as needed Additional Information Ability to commute/relocate: Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required) Working Conditions: This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
    $50k-55k yearly 4d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Towson, MD?

The average ambulatory care coordinator in Towson, MD earns between $37,000 and $70,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Towson, MD

$50,000

What are the biggest employers of Ambulatory Care Coordinators in Towson, MD?

The biggest employers of Ambulatory Care Coordinators in Towson, MD are:
  1. Gastro Health
Job type you want
Full Time
Part Time
Internship
Temporary