Ambulatory care coordinator jobs in Turlock, CA

Responsibilities Supporting and assisting a team of in-field professionals on user research studies Coordinate the timely arrival of all participants to the study Interacting with clients, respondents, and the general public Efficiently guiding participants through study protocols Ensuring the reliability and consistency of the data collected Data entry of participant demographic details into a tracking system Book participants for appointments and check/confirm details, validate eligibility. Collaborate with the project team to improve the participant's experience **This position relies heavily on your ability to interact with people in a professional manner** Qualifications High school diploma or equivalent Dynamic and excellent attention to details Service oriented Strong phone and verbal communication skills Excellent data entry and typing skills Ability to work in a fast-paced environment Ability to multitask and manage time efficiently Ability to work independently and as part of the team Based in one of our study locations. Right to work in the United States

Salary Range: Up to $100K annually, depending on experience. About the Company: This is a lighting and electrical distributor with locations throughout California and the southeast known for delivering exceptional products, unmatched service, and a commitment to excellence. Their success is driven by their dedicated team, strong customer relationships, and an unwavering focus on integrity, teamwork, and results. ***This company is officially under contract with Apple and will be providing lighting for their stores nationwide starting in 2026. Other notable clients include: Dollar Tree, Alo Yoga, Zaxby's, Abercrombie & Fitch, Build A Bear, Pepperdine University, & Dutch Bros Coffee! This company offers: Large full-line inventory of electrical products Outstanding culture and retention, with many 10-25 year employees/ over 40 yrs in business Unrivaled customer service Focus on giving back -- Commitment to charitable organizations worldwide Position Overview: We are seeking a Quoting Specialist to join either the San Diego or Orange County location. This is a fast-paced, deadline-driven position focused on accurately reading electrical plans, performing take-offs, and preparing detailed switchgear quotations for electrical contractors. The ideal candidate is detail-oriented, organized, proactive, and team oriented, with the humility to learn the processes and the determination to meet every deadline without exception. Qualifications: -Experience in electrical quotation/ estimating, or a related field within the electrical distribution or contracting industry. -Strong understanding of electrical distribution systems, switchgear, circuit breakers and related components. -Proven ability to read and interpret electrical plans and specifications accurately. -Exceptional attention to detail, organizational skills, and ability to work effectively under pressure. -Team-oriented mindset with the humility to learn new processes and contribute collaboratively. -Excellent communication skills-both written and verbal-with comfort in heavy phone and email correspondence. -Proficiency in Microsoft Office; experience with Compas or similar ERP/quoting systems preferred. -Commitment to accuracy, professionalism, and meeting all deadlines. Work Environment: This position is in-office within the San Diego or Orange County locations (based on where candidate resides). The environment is collaborative, fast-paced, and focused on delivering high-quality, on-time results for customers. *Dynamic environment and offers a full range of benefits, including medical, dental, vision, EAP, 401(k), paid holidays, birthday time off, vacation & sick time.

Our client, a nationally recognized professional services firm specializing in healthcare finance and compliance, is seeking an Appeals Coordinator to support their experienced appeals team located in their East Bay office. The group offers a collaborative environment where precision, organization, and analytical thinking truly make an impact. This is a temp2hire opportunity. Responsibilities: Support the Appeals Team in managing the full lifecycle of Medicare Provider Reimbursement Review Board (PRRB) appeals. Maintain and organize appeal case files and supporting documentation, ensuring accuracy and accessibility. File and track submissions using the Review Board's electronic filing system and the firm's internal appeals management system. Review, edit, and compile jurisdictional and appeal-related documents in coordination with consultants and legal counsel. Process communications, manage deadlines, and maintain templates and standard documents to ensure consistent, timely filings. Qualifications: 3+ years' experience in a law office or similar professional-services environment. Strong organizational and document-management skills with excellent attention to detail. Familiarity with healthcare reimbursement or Medicare appeals processes preferred. Paralegal certificate from an ABA-approved program or associate degree in paralegal studies and Pacer experience is a plus. Hourly Rate: $38, may be flexible depending on experience.

/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

We're currently hiring a Dental Treatment Coordinator for our dental office in Torrance CA. The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. This is a joyful, great culture, state of the art practice that puts the needs of the patient first. We need someone reliable, kind, and organized to join the team to assist the back when needed. If you're passionate about helping patients feel at ease, enjoy working with insurance plans having knowledge in the field to know your way around accounts and EOBs and EAGLESOFT -this could be the perfect fit! IF YOU ARE NOT SUFFICIANT IN EAGLESOFT DENTAL SOFTWARE, DO NOT APPY FOR THIS JOB! What You'll Do Greet patients warmly and manage the front desk with professionalism, Scheduling and filling up the broken schedule with ADIT software, Present treatment plans and go over financials with patient's xevrcyc consulting their benefits, Verify insurance coverage and track authorizations process the insurance as soon as the treatment is rendered EOB postings and support follow-ups Assist in the back office when needed (e.g., seating patients, sterilization, room turnover)

Join our dedicated healthcare team where compassion meets innovation! As a Registered Nurse with us, you'll have the opportunity to make a meaningful impact in patients' lives while enjoying a supportive work environment that fosters professional growth and work-life balance. Ready to be a vital part of our mission? Apply today and bring your passion for nursing to a place where it truly matters! At Hi-Desert Continuing Care Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Primary Duties · Leads by example to promote excellence in resident care. Model a professional demeanor and act as a mentor. · Assumes leadership role for daily operations and takes appropriate action. · Demonstrates ability to delegate and achieve results through others. · Evaluates the quality and appropriateness of healthcare using root cause analysis and monitors outcome trends. · Demonstrates understanding of and ensures compliance with all State, Federal requirements. · Facilitates and participates with the nursing staff in daily care risk identification and resolution, including communication with the patients, families and physicians. · Involves staff in problem solving and resolution of patient/family and staff complaints/concerns. · Collaborates with the Director of Nursing and others in planning, implementation and evaluation of patient care delivery. · Ensures accountability for professional practice. · Flexes hours when necessary to accommodate staff education; to address patient care issues; and to meet NHPPD. · Rounds on residents, nursing staff, and families daily to ensure good outcomes. Supervises nursing staff, assists with hiring, education and disciplinary action of nursing staff. Completes performance evaluations, and supervises scheduling. · Participates in weekend clinical coverage and “on call” rotation ensuring continuity of patient care, staff supervision and availability of nursing leadership to families and residents. · Ensure patients have needed supplies, medications, and equipment to properly manage care. · Makes daily rounds and spot checks documentation accuracy and completeness on new admissions, patients with change of condition (COC), patients triggering occurrence investigations, and patients to be discharged. · Visits each newly admitted patient as soon as possible upon arrival, validating accuracy of essential\ audits and implementation of risk reducing measures. · Oversees and evaluates systems for patient and staff data collection, information systems, and processes to support the practice of nursing and care delivery. · Oversees and evaluates systems for discharge planning and communication to be released with the resident/patient. · Ensures staff competency are given and staff is able to respond to emergencies. · Ensures infection prevention control standards and biohazard waste procedures are followed. · Oversees adequacy and appropriateness of staffing and scheduling personnel with scope of practice, competencies, patient needs and complexity of care. · Assures accuracy of the midnight census through understanding and education of the hospital systems. · Counsels/ write ups for personnel under their supervision as necessary. · Other duties as assigned. · Demonstrates the ability to coordinate response to emergencies in a calm and efficient manner. · Understands and demonstrates ability to work within the departmental budget. Shift: Rotate, 7:00am to 7:30pm and 7:00pm to 7:30am Job Type: Full Type Hours: 12 Position Summary: The RN Supervisor oversees the care management of a population of patients within an assigned area, unit or clinical function. The position conducts the nursing process-assessment, planning, implementation and evaluation-under the scope of the RN licensure. The position coordinates resource utilization, timely and appropriate care interventions, and interdisciplinary communication to enhance patient and family satisfaction. Minimum Education/Certification · Associate Degree · Current California Registered Nurse License (RN) · BLS Certification Minimum Experience · 2 years' experience as an RN · Previous Subacute/ventilator experience preferred #LI-AM7 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Job Description: Bids Coordinator - Passenger Rolling Stock Department: Project Management and BIDs Reports To: Director of Programs Employment Type: Full-Time, Non-Exempt or Exempt (DOE) Job Summary The Bids Coordinator will play a key role in supporting the preparation and submission of competitive proposals for passenger rolling stock projects. This includes bids for new train manufacturing, fleet modernization, maintenance services, and long-term support contracts. The role requires strong coordination skills, attention to detail, and the ability to work across multidisciplinary teams to deliver compliant, compelling, and timely bid responses. Key Responsibilities Bid Coordination & Management Support the full lifecycle of bid activities for passenger train projects, from pre-qualification to final submission. Develop and maintain bid schedules, action plans, and compliance checklists. Organize and facilitate bid kick-off meetings, progress reviews, and submission planning sessions. Stakeholder Engagement Collaborate with internal departments including engineering, operations, finance, legal, and procurement to gather bid inputs. Liaise with external partners, subcontractors, and suppliers to coordinate joint bid efforts. Ensure alignment with client expectations and tender requirements. Documentation & Submission Prepare, format, and compile bid documents in accordance with client specifications and industry standards. Ensure all submissions meet regulatory and technical compliance, including safety, accessibility, and environmental standards relevant to passenger rail. Manage version control and maintain a centralized bid document repository. Content Development Draft and edit non-technical sections such as executive summaries, company profiles, and project references. Assist technical teams in structuring and presenting engineering solutions, maintenance strategies, and lifecycle cost models. Maintain a library of reusable content tailored to passenger rolling stock offerings. Market Intelligence & Tender Tracking Monitor public and private sector tender portals for upcoming passenger rail opportunities. Support go/no-go decisions through initial opportunity assessments and risk analysis. Track competitor activity and market trends in the passenger rail sector. Qualifications & Experience Bachelor's degree in business, engineering, communications, or a related field. Minimum 2 years of experience in bid coordination or proposal development, ideally within the rail or transportation industry. Familiarity with passenger rolling stock systems, procurement processes, and public sector tendering is highly desirable. Skills & Competencies Strong organizational and project management skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite and document collaboration platforms (e.g., SharePoint, Teams). Ability to manage multiple deadlines and work under pressure. Detail-oriented with a proactive and collaborative mindset. Preferred Experience with bid management tools (e.g., CRM, proposal automation platforms). Understanding of passenger train specifications, regulatory frameworks (e.g., FRA, EN standards), and customer requirements (e.g., comfort, accessibility, sustainability). Bilingual capabilities are a plus (English, Korean) Compensation & Benefits Salary Range $55,000 ~ 75,000 Health Insurance Paid Time Off Retirement Plan

Immediate need for a talented Workplace Exp Coordinator . This is a 02 months contract opportunity with long-term potential and is located in San Jose , CA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93510 Pay Range: $24- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: General Office assistant First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Key Requirements and Technology Experience: Must have skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] . Our client is a leading Real Estate Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We are seeking a detail-oriented and organized Merchandise Sample Admin to support a fast-paced apparel headquarters team. This role is ideal for someone who enjoys hands-on work, thrives in a collaborative environment, and is comfortable managing multiple priorities and deadlines. Responsibilities: • Receive, process, and distribute all incoming and outgoing product samples across multiple categories • Manage internal tracking systems to maintain real-time sample status and accuracy • Perform monthly inventory and organization of sample closets • Pull, prepare, and hand off product samples for fittings, marketing, and cross-functional use • Partner with Product Development, Technical Design, Merchandising, Marketing, and PR teams to ensure seamless sample flow • Support team operations with Excel tracking, system updates, and clear communication across departments • Must be able to stand or move around 70-90% of the time, depending on system proficiency Qualifications: • High school diploma or equivalent required; college coursework preferred • Strong organizational skills and ability to manage multiple priorities • Proficiency in Microsoft Excel, Word, and Outlook • Excellent attention to detail and time management • Comfortable working in a physical, fast-paced environment Schedule: Monday-Friday, Full-Time (40 hours per week) Duration: 3 months (with potential to extend) Work Environment: 100% On-site

Hybrid's humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability - design, merchandising, development, sourcing, production, and distribution - to a broad suite of branded, licensed, generic, and private label partners. Hybrid's full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories. As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity, and excellence in customer service. What is my role? Use strong branded background to familiarize and understand the roots of brand and how the brand fits within market trends, to grow and build the image across multiple tiers of distribution, while taking market share and building brand strength and integrity as well as that of the company. Assist head of brand to maintain short term and long-term direction and licensor relationships. What You'll Do Responsible for sample management; including ownership of sampling, tracking with product development/domestic production team, and samples for reps and licensors as well as working with product managers by account on pre-production and account samples. This requires strong alignment with cross functional teams. Maintain the order of the current sample line. Organize/maintain current orders by account. Must own/manage the sample distribution process and maintain a sample log of what samples are out and to whom. Responsibilities also include keeping photos/photocopies of all swatches/samples sent, tracking packages, and ensuring samples are returned when necessary. Filter all cad requests to merchandiser for approval, then work within cad design's calendar to get them executed quickly without disrupting existing cad design flow. Responsible for working with the merchandiser to ensure all T & A calendars are met. Accountable for providing all necessary data to customer service/production groups ensuring flawless execution of orders by working with sales and accounts to make sure all information is provided. Attend weekly planning meetings with customer service and production for status and needs. Be backup for department when merchandiser is traveling/out of office, being fully aligned with tasks at hand and being accessible to get answers and keep things moving. Step in whenever and wherever needed to get things done. Many times will entail last minute changes and can require long hours. What You'll Need 1-2 years' experience in a similar position Very detail oriented Proficient with MS Office Proficient with Photoshop & Illustrator Must be able to work in extremely fast passed environment & react quickly to demands of the department Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

. OVERVIEW: The Boutique Coordinator is considered a support function to the entire store. From operations to sales, this role acts as the “glue” and Jack/Jill of all trades. Under the leadership and guidance of Management, the Boutique Coordinator works closely with management and Client Advisors to provide administrative support, complete boutique operational tasks, and support the sales team to achieve goals. This person must love a diverse scope of role and have an “all hands on deck” mentality. RESPONSIBILITIES: CUSTOMER SERVICE Assist and support client advisors throughout the selling ceremony inclusive of retrieving and returning stock and point-of-sale entry. Must be able to act as an intermediary between guests and their assigned client advisors, greeting them in a timely manner and speaking to them professionally & enthusiastically. This includes all mediums such as in-person, via telephone conversations, text messaging and emails. Fluency in all tools used to create a positive interaction for a client, including Loubilink (internal app for clienteling), OMS, salesforce, Booxi (online appointment system) and Loubi You (special orders program) FRONT-OF-HOUSE Partners with management to ensure visual standards are well maintained throughout the day and photos are provided to the Visual Merchandising team when necessary. Communicate with the sales and management team to provide a consistently fresh and full display of new product deliveries, as well as replenishment of floor samples that are sold throughout the day. Maintains waitlist and pre-order logs. Responsible for all cash desk operations, including the ability to properly handle large sums of cash as well as clearly communicating all return policy stipulations. BACK-OF-HOUSE Responsible for ensuring that the boutique is adequately stocked for business operations through the monitoring and ordering of office, shipping, and company supplies. Work with management and stock team to ensure that the aftercare experience is operating efficiently. Proficiency with Salesforce required so that care and repair cases are opened in a timely manner and if applicable, spare parts orders are submitted to corporate partners. Assist all operational functions of the boutique, taking direction from the management team to support in any myriad of operational tasks such as: waitlist managements, data entry, stock level inquiries and general boutique cleaning and organization. Assist the back-of-house stock team with the systematic processing and unpacking of new product deliveries, rebalances, inter-boutique transfers, and customer returns. Assist in general maintenance and organization of the stockroom. Has awareness of what product is coming in for the week and help prep the stockroom. Understands and adhere to all operations policies and procedures. ** Please be aware the Boutique Coordinator is not a commission eligible role. SKILLS AND REQUIRMENTS: Bachelor's degree preferred. 0-2 years of experience in Luxury sales or similar role. Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility. Must be able to perform the physical elements of the job, including, but not limited to, carrying boxes, standing, and using a step ladder. The time frame during which the employee will engage in physical activity, and the weight of the items that will need to be carried, in connection with this role may vary, but applicants for this job should be comfortable with lifting 10-30 lbs. and standing for increments of two hours at a time. The foregoing is an essential function of the role. The successful applicant must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable an employee with a disability to perform the essential functions of their job, absent undue hardship. Ideal candidate has work experience in medium sized multinational company or luxury business. Additional language fluency is a plus. Adheres to company policy and confidentiality. Strong knowledge of computer systems/programs. Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable. Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity. Versatile; embraces change and is consistently able to develop and adapt to the needs of the business. Driven to learn and grow. Grasps new concepts quickly, prioritizes efficiently and is organized. Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills. Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude. Strong follow up, follow through and attention to detail to ensure deadlines are met. Required to work a flexible schedule based on business needs that includes, evenings, weekends and holidays. Our Business and our Values: Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour. Our people are at the heart of our brand. We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success. We live by our values: We are down to earth - we stand with authenticity, integrity and respect. We have passion - we drive our business with agility, commitment and care. We have happiness in all that we do - we collaborate with positivity, open-mindedness and fun. We work with inspiration - we envision the future with confidence, creativity and freedom.” The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us! Your personal data is processed by Christian Louboutin following its legitimate interest to manage applications and ensure the efficiency of its recruitment process. To find out more about the processing of your personal data and your rights, please contact the Privacy team at privacyteam@fr.christianlouboutin.com. In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law, Christian Louboutin envisions the general compensation range for this position to be $45k - $50k per YEAR. *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Travel Requirements: First week will be in-office at San Ramon, will need hotel accommodations. LCM should start first day at 8:30AM and drive to the San Ramon Office. First Month LCM will have weekly in-office visits every Wednesday. After first month LCM will have in-office visits at least once a month depending on the needs. This is a Monday to Friday 8:30am to 5PM schedule Candidate has to live in Merced County Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Primary Purpose Under the general supervision of the Pediatric Clinic Manager, performs various administrative duties, including patient intake, maintaining accurate dental, medical, and insurance records, scheduling appointments, and coordinating hospital cases and patient management functions. Essential Functions 1. Greet patients courteously and ensure all necessary documentation is updated and accurately filed in patient charts. 2. Prepare and maintain pre-registration intake forms, referrals, and reports as required for patient accounts, in compliance with clinic policies. 3. Maintain accurate and current patient records, including contact information, insurance updates, and oral/medical health documentation, to support efficient appointment scheduling. 4. Schedule and confirm patient appointments, respond to telephone inquiries from legal guardians, and coordinate communication with dental and medical providers. 5. Verify and reconcile patient insurance coverage and financial balances before scheduling appointments. 6. Confirm insurance benefits during each patient visit and update records as necessary. Digitize and enter all relevant patient documentation into the electronic health record system. 7. Coordinate internal and external hospital cases, ensuring timely and confidential transfer of patient information across institutions. 8. Audit and maintain patient account balances monthly and follow up with legal guardians regarding outstanding payments. Assist with chart locks and billing issues. 9. Run monthly reports for accounts and contact patients to collect past due payments and process return statements; review delinquent account report to determine collection proceedings. 10. Alert clinic staff, management regarding required missing documentation or other alerts on the patient account. 11. Respond to patient inquiries regarding their account in a timely manner, refer patient issues and concerns related to treatment cost to the clinic manager as needed. 12. Process student seminar cases weekly and provide administrative assistance to faculty for pediatric seminar-related tasks. 13.Participate and lead daily clinic huddle; provide information to students, faculty and staff regarding relevant clinic, patient, or account information. 14. Provide coverage for other front office staff as necessary 15. Perform all other duties as assigned by the Clinic Manager, and Department Chairperson. Minimum Qualifications Knowledge of: 1. Principles and best practices of dental record keeping and patient information management 2. General office methods, administrative procedures, and front-desk operations 3. Common dental terminology, procedures, and treatment planning 4. Dental insurance processes, including treatment coding, billing policies, and claims submission 5. Hospital case coordination, including referral procedures and interdepartmental communication 6. Basic principles of reading and interpreting patient account balances and ledgers 7. Basic understanding of dental terminology and radiographs 8. Intermediate level of experience with Excel, Word, OneNote, SharePoint, OneDrive, Zoom, Microsoft Teams and Outlook. Ability to: 1.Prepare, maintain, and update patient records in compliance with HIPAA and institutional privacy regulations 2. Accurately verify insurance eligibility, benefits, and authorization requirements 3. Communicate effectively and compassionately with patients, legal guardians, providers, and institutional partners 4. Serve as a liaison between the University, external hospitals, and families to support seamless care coordination 5. Manage multiple administrative tasks efficiently while maintaining accuracy and attention to detail 6. Use electronic health record ( EHR ) systems and general office software with proficiency 7. Work both independently and collaboratively in a fast-paced clinical environment Experience: 1.Minimum of two years of dental front office administration and hospital case coordination in a corporate group practice, private dental practice, or dental school setting. Education/Licenses: 1.High school diploma or equivalent Working Conditions: 1.Position is 7.5 hours per day, five days per week 2.Must be available to work Monday to Friday from 8:30 a.m. to 5:00 p.m.; occasional overtime maybe required. 3.Position requires coordination of a variety of responsible duties in high paces stressful situations. Preferred Qualifications Ability to: 1. Communicate clearly and professionally with faculty, staff, students, patients, and the general public, both in person and via phone or email. 2. Independently explain financial obligations and treatment estimates to legal guardians using appropriate dental terminology. 3. Understand and follow verbal and written instructions with accuracy and efficiency. 4. Consistently project a professional and courteous demeanor in all interactions. 5. Collaborate effectively as part of a multidisciplinary team in a fast-paced clinical environment. 6. Establish clear expectations and provide consistent follow-through with dental students and patients. 7. Demonstrate strong attention to detail in all aspects of administrative and patient care-related tasks. 8. Communicate with the insurance department to confirm coverage details and resolve eligibility questions. 9. Address and clarify insurance coverage concerns raised by patients or legal guardians with professionalism and accuracy. 10. Operate computer systems and software applications relevant to scheduling, billing, and electronic health records with competence. Distinguishing Characteristics: 1. Bilingual (i.e. Spanish, Cantonese or Mandarin) is desirable but not mandatory. Education: 1. AA or BA preferred but not mandatory Other: 1. Experience and sensitivity in working with people of diverse backgrounds and cultures. 2. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. 3. Ability to engage and integrate culturally responsive practices and knowledge in their work. Work Schedule Monday through Friday, 7.5 hours per day; 37.5 hours per week.

Turning Point Community Programs is seeking an ECM Care Coordinator for our ECM San Joaquin program in San Joaquin. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. GENERAL PURPOSE Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Maintain a caseload of Managed Care Plan (MCP) Members Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members Work collaboratively with treatment team in developing a comprehensive Case Management Plan with input from a multidisciplinary care team and ensure nonduplication of services. Attend/participate in case conference, team meetings and individualized clinical supervisor meetings. Oversee provision of ECM services and implementation of care plan. Engage and conduct in-person outreach with eligible MCP Members. Accompany MCP Member to office visits, as needed and according to MCP guidelines. Extend health promotion and self-management training. Arrange transportation. Connect MCP Member to other social services and supports needed. Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc. Distribute health promotion materials. Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines. Advocate on behalf of MCP Members with health care professionals. Use motivational interviewing, trauma-informed care, and harm-reduction practices. Work with hospital staff on discharge plan. Monitor treatment adherence (including medication). Contact MCP Member to schedule in-person visit with the contract provider. Schedule: Monday - Friday, 8:00 am - 4:30 pm Compensation: $30.00 - $31.84 per hour Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!

Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families. Resourceful community liaison, linking families to community resources and services Identifies individual needs providing referrals and coordinating services with other outside providers Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support Advocates on behalf of client with other agencies and government programs to receive needed services Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies Establishes and maintains rapports with children and families, effective working relationships within CII and community resources Passion and commitment to working with children and families Requirements: Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS) 1 year of community based direct service and case management Liaison and linkage to community resources Flexible schedule to respond to crisis events Up to 50% of in field travel required Possess a valid driver's license and state-required auto insurance Spanish/English bilingual preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Prototypes CHS-SUD Substance Treatment and Reentry Transition (START) provides direct in-custody SUD counseling, group therapy, and case management services to up to 150 women located at the Century Regional Detention Center (Lynwood County Jail). START services are evidence-based and culturally appropriate that utilize cognitive behavioral therapies and motivational interviewing approaches to treat addiction. The Care Coordinator II is an integral part of an interdisciplinary team that supports our clients in their treatment and recovery by coordinating services, providing clinical assistance, and ensuring accurate documentation. The Care Coordinator II will develop individualized treatment plans and will help our clients meet treatment goals, manage crisis, assist with public benefits, and facilitate access to educational and community resources. Additionally, this role will advocate for our clients and ensure that they have the resources needed for successful reentry and long-term recovery. * KEY RESPONSIBILITIES Client Services & Coordination * Provide learning experience opportunities and offer clinical support to assist clients in meeting their treatment goals. * Perform crisis intervention and communicate with treatment team as unforeseen situations arise. * Document client updates and incidents in the facility log daily. * Provide individualized intervention, assist in accessing public benefits/Medi-Cal Outreach and Enrollment; offer information/referral regarding access to health; and encourage participation in educational opportunities, such as self-help support groups. * Provide follow-up supportive services to enrolled clients in accordance with program policies and procedures. * Provide direct services to incarcerated clients to plan their successful return to the community and assist them with accessing supportive resources following release. * Perform transitions in level of care, coordinate referrals (including connections with and transportation to physical and mental health services), monitor progress in services, and advocate for patients. * Work with SUD Counselors/Case Managers to ensure that each client's transition plan is consistent with their individualized treatment and rehabilitation plan. * Collaborate with Counselors and/or Case Managers and other available internal and external resources to develop/maintain treatment plans; transition plans; progress notes, and appropriate updates in support of the health and recovery needs of the client. Documentation * Coordinate, prepare, and maintain required charting and documentation in a timely and thorough manner. * Maintain client records according to HIPAA and 42 CFR, adhere to all client confidentiality requirements and standards. * Maintain accurate records by entering data into various electronic systems for all caseload clients in accordance with guidelines established by Prototypes/HealthRIGHT 360 to satisfy internal and external evaluating requirements. Community Outreach * Create and develop relationships with community providers of housing, employment, education, food assistance, childcare support, substance abuse treatment, primary care, mental health treatment, and other supportive services that will benefit the client upon reentry to the community. * Maintain copies of the provider's literature and program materials for clients to review. Other Responsibilities * Attend meetings and actively participate. * Complete assigned training on time. * Read and respond to communications in a timely manner. * Maintain full compliance with registration requirements. And perform other assigned duties. * QUALIFICATIONS Education, Certification, or Licensure * High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred. * Registration as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP). * Valid First Aid and CPR certification or ability to obtain within 30 days of hire. * Valid California Driver's License and access to registered and insured transportation. Experience * At least 6 months of experience as a registered substance abuse or behavioral disorder counselor or recovery specialist in community mental health setting preferred. * At least 2 years' experience providing case management or peer recovery support services. * Experience carrying a caseload or has the ability to carry a caseload of clients. Competencies * Case Management. Ability to coordinate care and services, including transitions in level of care, referrals to other services, and monitoring progress toward treatment goals. * Client-Centered Care. Ability to provide personalized, empathetic care and support to clients, particularly in helping them meet their treatment goals and access necessary services. * Communication Skills. Effective in conveying information clearly and accurately through both oral and written channels. * Community Knowledge. Familiarity with local community behavioral health and public health systems. * Computer Literacy. Proficiency with Microsoft Office applications and EHR systems preferred. * Cultural Competence. Ability to interface well with diverse, disadvantaged populations including those with history of incarceration while withholding judgment. * Counseling Skills. Understanding of various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions such as client-centered approach, strength-based approach, harm reduction, recovery model, and trauma-informed care. * Community Engagement. Skill in developing and maintaining relationships with community providers, ensuring clients have access to a wide range of supportive services upon reentry. * Crisis Management. Competence in performing crisis intervention and managing unforeseen situations effectively to ensure client safety and well-being. * Inclusive Service Delivery. Ability to adapt services to meet the diverse needs of clients, including individuals from various ethnic, cultural, and socioeconomic backgrounds, and those with unique life experiences such as incarceration or substance abuse. * Regulatory Compliance. Understanding of relevant legal and regulatory standards (e.g., HIPAA, 42 CFR) and the ability to apply them in daily work to ensure ethical and legal standards are upheld in all client interactions and documentation. * Teamwork. Accountable to the team and positively collaborate with other team members. * Bilingual preferred. Background Check and Other Requirements * Qualified candidates with a criminal record will be considered for employment. * Must be capable of obtaining and maintaining a satisfactory background check. * Must be capable of meeting health screening and tuberculosis testing requirements. * Must be capable of meeting program and funding requirements. * Must be capable of maintaining credential requirements. * PHYSICAL REQUIREMENTS In an 8-hr workday, employee is required to perform work: Sitting 4 Hrs Standing 2 Hrs Walking 2 Hrs Driving Occasionally

Job Description Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards. So whether you're looking for the buzz of a large city, the tranquility of nearby mountain bike trails or something in between, we encourage you to explore our organization. Job Summary: Processes home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure our patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient's condition, progress and ongoing needs in order to enhance the case manager's knowledge of the patient's home care needs. Job Requirements: Education and Work Experience: * Associate's/Technical Degree in nursing or equivalent combination of education/related experience: Required * Three years' experience in Home Care: Preferred Licenses/Certifications: * Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: Required Essential Functions: * Receives and appropriately documents new referrals in a timely manner. Participates in coordinating care with patient and interdisciplinary team. Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service. * Provides effective communication to patients, staff members, other health care professionals and referral sources. Provides information and assistance to members of the community who have questions about home and community-based needs. Responds to patient and agency needs in a professional and creative manner. * Verifies patient insurance and explains benefit information to patients and case managers. Answers incoming calls for intake patients as well as assists with overflow as necessary. Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations. * Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care. Works independently, meets time deadlines, and manages multiple tasks. * Works closely with all referral sources to establish and maintain great communication. Participates in various clinical work activities including faxing, scanning, emailing, and copying. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Introduction This Department Promotional examination is being given to fill one vacancy in the Ambulatory Care Services Department of San Joaquin General Hospital and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, develops, implements, maintains and reviews the operation and multiple services of clinics at San Joaquin General Hospital and/or affiliated offsite locations; directs and oversees clinic staffing; provides overall management of clinic activities; identifies service needs and develops and implements corresponding clinical services and programs. Provides direct administrative supervision to clinical and support staff; selects, assigns, orients, and trains staff; evaluates work performance; coordinates clinical employee performance management with appropriate nursing or physician staff; recommends employee discipline, as appropriate. Prepares clinic goals/objectives in collaboration with other Ambulatory Services management staff; sets timelines and monitors progress toward achievement of such goals/objectives. Ensures that clinic operations comply with applicable State and federal regulations; ensures that staff licenses are current and that staff receives appropriate training needed to perform assignments. Prepares, administers and maintains clinic budgets and fiscal data; helps develop fee schedule(s) for clinic services; develops, implements, maintains and reviews clinic policies, protocols and procedures; manages clinic quality assurance programs; identifies opportunities to reduce costs and enhance revenues consistent with patient care needs. Reviews, revises and develops clinic policies and procedures; participates in the management of provider practices including defining provider productivity standards, practice parameters, critical paths, patient relations, case management and cost containment. Develops plans for the effective utilization of clinic space, furniture, equipment, forms and supplies. Reviews and investigates complaints from staff, physicians, patients and others; makes recommendations for resolution and for policy changes as appropriate. Ensures the integration and collaboration of assigned clinic services with other areas of San Joaquin General Hospital, other health care organizations and the community; as assigned, attends and acts as a liaison for San Joaquin General Hospital at state, regional, and community conferences, meetings and functions. Compiles and evaluates client and other data; prepares reports and correspondence. Prepares and manages special projects. MINIMUM QUALIFICATIONS PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin County SJ General Hospital department and meet the promotional eligibility requirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations. Education: Possession of a bachelor's degree from an accredited college or university with a major in biological sciences, health science, nursing, public health, business administration, public administration or closely related field. Experience: Three years of progressively responsible administrative or operational experience in a hospital, public health, ambulatory or other medical services clinic area, including one year in a supervisory capacity. Substitution: Possession of a master's degree in nursing, public health, public or business administration or a closely related field may be substituted for one year of the non-supervisory experience. License & Certificate: Possession of a valid California driver's license. KNOWLEDGE General goals, functions and programs of health care agencies; principles and practices of outpatient medical clinic operations and services; various primary care and specialty clinical services and programs; Medi-Cal and managed care eligibility and reimbursement regulations and procedures; licensing laws and regulations, including state laws and regulations; basic principles of public administration, management and budgeting; general principles of supervision and training; basic principles of public relations. ABILITY Plan, organize, and conduct programs and operations of multiple health care clinic services; assign, supervise, train, and evaluate staff that includes professional, paraprofessional and clerical staff; interpret Medi-Cal, eligibility and reimbursement and specific program regulations; identify service needs and develop and maintain corresponding clinical services; analyze data; prepare reports and correspondence; effectively represent San Joaquin General Hospital with the public, community, and other government agencies; establish and maintain cooperative relationships; maintain excellent customer relations. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent operating of keyboard, sitting for long periods. Visual Requirements - frequent reading. Dexterity - frequent writing. Hearing/Talking - constant hearing normal speech and talking in person; frequent hearing and talking on the telephone. Emotional/Psychological - constant decision making; frequent public contact and frequent concentration. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance: San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday: Depending on date of hire into the unit, employees earn either 10 or 14 holidays per year. Administrative Leave: Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Note: County employees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Procedures Civil Service Rule 10 - Section 3 - Eligibility for Promotional Examinations To compete in a promotional examination, an employee must: A. Meet the minimum qualifications of the class on or before the final filing date for filing applications. B. Meet one of the following qualifying service requirements: 1. Have permanent status in the Classified Service. 2. Probationary, part-time, or temporary employees who have worked a minimum of 1040 hours in the previous 12 months or previous calendar year. 3. Exempt employees who have worked a minimum of 2,080 continuous and consecutive hours. C. Have a rating of satisfactory or better on the last performance evaluation. D. If a person whose name is on a promotional list is separated (except for layoff) the name shall be removed from the promotional list of the action. Employees who meet the minimum qualifications will go through one of the following examination process: Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Online Written Exams: Written exams may be administered in-person, online. Candidates will be notified of the examination date and will be responsible to complete the written exam per notice instructions. Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a longer period which shall not exceed a total of three years for the date esblished. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; · They are related to the Appointing Authority or · The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. HOW TO APPLY Apply Online: *************/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo.