Post job

Ambulatory care coordinator jobs in Union, NJ - 344 jobs

All
Ambulatory Care Coordinator
Home Care Coordinator
Patient Care Coordinator
Case Management Coordinator
Intake Coordinator
  • Patient Care Coordinator-Adult Primary Care

    Premium Health Center

    Ambulatory care coordinator job in New York, NY

    Hours: Full Time 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Premium Health is looking for outstanding candidates for the Patient Care Coordinator position for our Internal Medicine Department. Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will have prior experience working in a medical office and have familiarity in medical terminology. Time Commitment: 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Responsibilities: Daily responsibilities include: · Document results reviewed with provider and convey them to the patient · Reply to patient medical questions as instructed by the provider · Refill medications · Complete medical forms · Assist providers with tasks as needed · Perform tasks as assigned by supervisor Compensation: $23-$25 an hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans
    $23-25 hourly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Patient Intake Coordinator

    Performance Ortho

    Ambulatory care coordinator job in Bridgewater, NJ

    The Patient Access Coordinator- Intake Specialist at Performance Ortho will support the Patient Access Team by managing the intake process, ensuring seamless scheduling, and delivering an extraordinary patient experience. Reporting directly to the Patient Access Manager, this role is critical to maintaining operational efficiency and meeting the needs of new and returning patients. Schedule: Onsite in our Bridgewater, NJ location Monday: 10:00am-3:00pm; 5:00-8:00pm (remote) Tuesday: 9:00am-6:00pm (1hr lunch) Wednesday: 10:00am-3:00pm; 5:00-8:00pm (remote) Thursday: 9:00am-6:00pm (1hr lunch) Friday: 9:00am-6:00pm (1hr lunch) Key Responsibilities Patient Intake: Address new patient inquiries and incoming calls professionally, providing timely and thorough assistance. Scheduling: Accurately manage appointments for new and returning patients, ensuring schedules align with patient and provider availability. Medical Record Coordination: Secure diagnostic tests, referrals, and chart notes from external facilities and ensure they are available for provider review. Documentation: Maintain complete and accurate records of patient interactions, including updates to charts and treatment plans. Paperwork Management: Provide patients with necessary forms, ensuring submission before their scheduled appointments. HIPAA Compliance: Uphold confidentiality and compliance standards in all patient interactions and data handling. Support Team Operations: Assist in maintaining productivity by contributing to team coverage, addressing time-sensitive tasks, and performing other duties as assigned by management. Qualifications Essential 3-5 years of experience in customer service, hospitality, or healthcare administration. Strong interpersonal and phone communication skills. Excellent problem-solving abilities and a commitment to providing exceptional patient care. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Proficiency in administrative and office management tasks. Desired Experience in a medical or clinical office setting. Bachelor's degree in healthcare administration, business, or a related field. Familiarity with medical records management and scheduling software. What We Offer Competitive compensation and benefits package. Opportunities for professional development and growth. A supportive, team-driven environment that fosters innovation and excellence. Why This Role Matters This position ensures the Patient Access Team operates efficiently, meeting both patient care demands and operational goals. With a focus on professionalism, attention to detail, and patient satisfaction, the Patient Access Coordinator / Intake Specialist will contribute to the seamless delivery of high-quality care.
    $35k-51k yearly est. 5d ago
  • Corporate Intake Coordinator

    Forrest Solutions 4.2company rating

    Ambulatory care coordinator job in New York, NY

    Job Title: Lead Office Services Associate/ Intake Coordinator Job Type: Full-Time Pay Rate: $26.00 per hour Work Schedule: 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM (preferred) Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders. This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role. Essential Job Functions Client Intake, Scheduling & Request Management Manage and monitor a high-volume email inbox and request queue Triage, document, and route incoming requests accurately and efficiently Conduct initial client interactions or meetings to assess needs and expectations Schedule meetings and coordinate logistics using internal scheduling systems Track request status and ensure timely follow-up and resolution Reception & Front Desk Operations Provide professional and welcoming reception services for clients and visitors Process visitor badges and manage check-in procedures in accordance with security protocols Answer and manage incoming phone lines, directing calls appropriately Maintain a polished, client-ready front desk environment at all times Hospitality & Conference Support (Cross-Functional) Support hospitality operations across the workplace as needed Assist with conference room setup and breakdown, including furniture arrangement and basic logistics Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings Partner with workplace experience, facilities, and administrative teams to support daily operations Communication & Coordination Serve as a liaison between clients and internal service teams Communicate clearly and professionally regarding request status, meeting details, and next steps Maintain accurate documentation related to client interactions, schedules, and requests Required Qualifications Education & Experience High school diploma or equivalent required; college coursework or degree preferred Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support Experience working in a corporate or financial services environment preferred Skills & Competencies Strong written and verbal communication skills Exceptional customer service with a client-first mindset Ability to manage high-volume workloads with accuracy and attention to detail Strong organizational and scheduling skills Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Professional, courteous, and hospitality-driven demeanor Strong follow-through and accountability Adaptability and problem-solving skills Ability to work cross-functionally with multiple teams Discretion and ability to maintain confidentiality Physical Requirements Ability to sit or stand for extended periods Frequent use of computers, phones, and office equipment Ability to lift light items related to conference room setup as needed Clear verbal communication in person and over the phone Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
    $26 hourly 5d ago
  • FRONT DESK / PATIENT CARE COORDINATOR

    Hess Spine and Orthopedics LLC 4.9company rating

    Ambulatory care coordinator job in Union, NJ

    Benefits: Company parties Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Job description Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESKMUST speak fluent English and Spanish. Duties Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction. Job Type: Full-time Pay: $23.00 - $26.00 per hour Medical Specialty: Orthopedics Surgery Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: UNION NJ Ability to Relocate: UNION NJ Work Location: In person
    $23-26 hourly 8d ago
  • Coordinator, Resource Management - Advisory Practice (CPA Firm)

    Pkfod Careers

    Ambulatory care coordinator job in New York, NY

    About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Office Location: New York City or Woodcliff Lake, NJ The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service. The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments. Essential Duties: Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals. Maintain and update scheduling tools and systems with accurate project and resource information. Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints. Monitor and track utilization, chargeability, and availability across the Advisory practice. Assist in preparing reports related to staffing, utilization, and other resource metrics. Support onboarding of new hires by assigning initial projects and integrating them into the staffing system. Partner with HR to align staffing with training, mentorship, and performance management. Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations. Contribute to process improvement initiatives related to resource management and operations efficiency. Qualifications: Bachelor's degree in Business Administration, Human Resources, or related field. 1+ years in resource management or staffing in a CPA or professional services firm preferred. Must be able to work in-office a minimum of 2-3 days per week. Experience with ProStaff scheduling software preferred. Ability to coordinate and follow up on multiple tasks in a timely and efficient manner. Strong interpersonal, written and verbal communication skills. Proficient in Microsoft Office applications, particularly Word and Excel. Adept at navigating and adapting to different interpersonal dynamics. Ability to work effectively both independently and as part of a team across all levels of the Firm. Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency. Excellent organizational skills and strong attention to detail. Ability to think creatively and propose effective alternative solutions. Capable of exercising discretion when handling confidential information. Exhibits a professional attitude and exercises sound judgment when handling confidential matters. Preferred Skills: Experience working in a public accounting or professional services firm. Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation). Familiarity with professional services KPIs such as utilization, realization, and leverage. Compensation & Benefits: The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-KE1 #LI-Hybrid
    $55k-65k yearly 60d+ ago
  • Workforce Management Coordinator (Overnight/Weekends)

    Flutter Entertainment PLC

    Ambulatory care coordinator job in New York, NY

    :" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}
    $20.2-25 hourly 60d+ ago
  • Bilingual Care Coordinator (no field work!)

    New York Psychotherapy and Counseling Center Nypcc 4.4company rating

    Ambulatory care coordinator job in New York, NY

    New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. With seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society. Why Work at NYPCC? Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases We pay down your student loans! Loan Forgiveness 403B Retirement Plan Professional Development through NYPCC Academy Are You a Good Fit? We are currently seeking an energetic, bright, and self-motivated Care Coordinatorto join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 579 Courtlandt Ave, Bronx, NY. Gateway to Wellnessis a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area. Job Responsibilities: Manage a 85+ caseload of Health Home Care clients Assist in developing a Comprehensive Care Plan Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life) Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone Job Qualifications: MUSTbe bilingual (English/Spanish) Bachelor's Degree required Experience with GSI Health Home Software required Experience with HARP clients preferred Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive. NYPCC is an Equal Opportunity Employer
    $40k-54k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator - New Jersey - Union

    Bond Vet

    Ambulatory care coordinator job in Union, NJ

    Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team. The Opportunity: Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do: Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience Manage the schedule of daily appointments and walk-ins Take and make calls and communicate via email to other Vet Practices and clients as necessary Keep our common areas clean and well stocked Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed Perform other duties as assigned by your team leaders You Have: At least 1 year of experience in customer service, hospitality, or client facing receptionist positions Experience in the veterinary industry preferred Excellent written and verbal communication skills High attention to detail and ability to multitask with accuracy and efficiency A high comfort level typing and utilizing multiple computer systems Prior experience in veterinary practices or animal care is a plus We Offer: Competitive Pay | $17-$21/hr | Based on Experience Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners Team-Based Profit Sharing Strong Team Culture Discount on In-Clinic Services for Pets Flexible Scheduling Models with scheduled released at least a month in advance Paid Parental Leave Commuter Benefits 401(k) contribution with partial employer match Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our . Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
    $17-21 hourly Auto-Apply 60d+ ago
  • Operations Support Coordinator Health Home and Care Coordination

    Postgraduate Center for Mental Heal 3.9company rating

    Ambulatory care coordinator job in New York, NY

    JOB SCOPE The Operations Support Coordinator provides high-level administrative, operational, and data oversight support to the Health Home/Care Coordination program. This role is central to maintaining documentation integrity, billing accuracy, compliance readiness, and preparing for future Care Coordination/Health Home restructuring initiatives. ESSENTIAL FUNCTIONS Billing, Fiscal & Documentation Oversight • Perform detailed billing audits to verify accuracy and compliance with DOH and internal standards. • Assist with preparation of monthly and quarterly billing reports, reconciliations, and exception summaries. • Maintain audit-ready billing and service documentation. • Maintain, manage, distribute, and track wraparound funds and all related documentation. Data Management, Reporting & Analytics • Build and maintain spreadsheets, trackers, and dashboards for caseload status, enrollment activity, documentation timeliness, and program KPIs. • Prepare weekly and monthly reports for leadership using Excel formulas, pivot tables, and automated structures. • Maintain centralized data repositories supporting program evaluation and restructuring. • Develop internal data logs and performance dashboards for administrative accountability. Administrative Support • Provide administrative and documentation support for Care Coordination/Health Home restructuring initiatives. • Assist leadership with project tracking, documentation review, and action follow-up. • Prepare agendas, summaries, action lists, and supporting documentation. • Support development and rollout of improved workflows, forms, and compliance tools. • Provide direct administrative support to the Chief Administrative Officer (CAO) for tasks related to oversight, restructuring, and program evaluation. • Draft memos, internal communications, workflow documents, and templates. • Prepare presentations, summaries, and meeting packets for leadership. • Take meeting minutes and follow through on assigned tasks. • Coordinate scheduling, document preparation, and multi-department communication. Technology, Automation & Systems Support • Use Microsoft Office Suite (Excel, Outlook, Teams, Word) at an advanced administrative level. • Use SharePoint for record-keeping, organized file repositories, and workflow coordination. • Support implementation of automated administrative tools (automated reminders, workflow automation, digitized forms, data extraction tools). • Serve as an administrative resource for staff using new systems. Compliance, QA & Record Integrity • Conduct regular reviews of client records and documentation checklists. • Maintain secure files under HIPAA and DOH regulations. • Assist leadership in preparing documentation for audits, site reviews, and regulatory inspections. • Track corrective action follow-ups to ensure timely completion. Communication & Operational Coordination • Serve as administrative liaison between leadership, staff, billing, compliance, and other departments. • Coordinate staff communications and track outstanding follow-up items. • Maintain task logs, deadlines, and documentation requirements. • Provide in-person support to all team members who report to the UN office during scheduled or staggered visits, particularly when the Director and Assistant Director are at other locations. Qualifications EDUCATION AND EXPERIENCE • High School Diploma or equivalent required, Associate's degree or college level courses preferred. • Experience in a mental health or social service setting preferred. • Knowledge and experience of electronic health records preferred
    $38k-51k yearly est. 9d ago
  • HARP Care Coordinator Supervisor

    Essenmed

    Ambulatory care coordinator job in New York, NY

    As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The HARP Care Coordination Supervisor will be responsible for the supervision of Care Coordinator operations within the Health Home Division. The HARP Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HARP Care Coordination supervisor conducts new hire training and continued training for all clinical staff. The HARP Care Coordination Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HARP Care Coordination will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met. Responsibilities Provides guidance within the HARP Department, particularly as it pertains to new processes and workflows which support program operations Promotes and facilitates a multidisciplinary approach, supporting HARP coordinated care operations amongst disciplines. Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes Practice and adhere to departmental and state guidelines in order to protect self, members, and organization Provide crisis intervention when necessary Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions Performs quarterly audits of Staff's chart documentation Works collaboratively with HARP management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives Follows best practice and clinical standards, and adheres to departmental and State guidelines. Performs all other duties or actions as required Qualifications MSW/MA/MS Master's Degree or equivalent required LMSW, LCSW, LMHC, LMFT, RN preferred Two years' experience working with Behavioral Health and/or Substance abuse required Prior supervisory experience required At least 3 years previous managed care experience Ideally 2 years specific to Behavioral Health/HARP Previous Managed Care experience required in Medical Management/HARP Operations Knowledge of the Collaborative Care Model Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease Experienced user/reviewer of the HCS/MAPP systems for Health Home member status preferred Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred. Excellent written and oral communication skills required Ability to multi-task well while maintaining a positive “can do” attitude Demonstrated ability to manage large caseloads in a fast-paced environment while building and enhancing team productivity Demonstrated professionalism and leadership skills along with the ability to develop, direct and support staff Computer literacy: Proficiency with Word and Excel. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
    $42k-63k yearly est. Auto-Apply 60d+ ago
  • Bilingual Home Care Coordinator (English/Chinese)

    Mai Placement

    Ambulatory care coordinator job in New York, NY

    Job Description Bilingual Home Care Coordinator (English/Chinese) Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************
    $50k-60k yearly Easy Apply 2d ago
  • Health Home Care Coordinator

    Ohel Children's Home and Family Services 4.2company rating

    Ambulatory care coordinator job in New York, NY

    Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed. Salary: Bachelors Level $50,000 Masters Level $55,000
    $50k-55k yearly 60d+ ago
  • Virtual Care Coordinator (Onsite) - 25-34370

    Navitaspartners

    Ambulatory care coordinator job in New York, NY

    Job Description Job Title: Virtual Care Coordinator Contract Duration: 13 Weeks Shift: Overnight | 11:00 PM - 7:00 AM Schedule: 40 hours/week | 8 hours/day | Every other weekend rotation and select holidays Pay Rate: Up to $28/hour Position Overview "Navitas Healthcare, LLC" is seeking Virtual Care Coordinator for an exciting job in New York, NY. Key Responsibilities Perform continuous remote patient monitoring to support patient safety, clinical stability, and fall/injury prevention Provide real-time virtual observation and promptly escalate changes in patient condition or behavior to nursing or medical staff Triage and assign patients for virtual monitoring and observation services Support hospital-based telemedicine services, including scheduled virtual consults and follow-up visits Monitor Epic telehealth consult orders to ensure timely initiation and completion of sessions Accurately document patient observations, interventions, and escalation actions in accordance with organizational policies Conduct quality assurance activities and participate in peer reviews of virtual care programs Analyze utilization data, quality metrics, response times, and performance trends Identify concerning patterns and assist with corrective action planning Maintain operational databases and submit utilization and assignment reports each shift Provide training and support to clinical staff on telehealth workflows, platforms, and documentation standards Deliver high-level (“white glove”) technical and workflow support to physicians and care teams Collaborate with leadership on telehealth policies, workflows, and program optimization initiatives Serve as a liaison between clinical teams, digital technology partners, and telehealth vendors Participate in case reviews, staff meetings, team briefings, and ongoing program initiatives Ensure patient privacy, data security, and compliance with HIPAA and organizational policies Maintain a safe, organized, and functional work environment Required Qualifications Minimum of 3 years of direct patient care experience Experience with telehealth or remote patient monitoring technologies Strong clinical observation skills with the ability to identify early warning signs Proficiency with electronic medical records (Epic preferred) Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams Excellent communication, documentation, and problem-solving skills Ability to manage multiple technology platforms simultaneously Experience with quality improvement, outcomes measurement, and data collection Preferred Qualifications Experience developing or supporting telehealth policies and workflows Background in quality assurance and program evaluation Ability to identify barriers and benefits related to telehealth implementation Strong ability to explain telehealth concepts to clinicians and patients Cultural competence, including consideration of language access, disability, and accessibility in virtual care Education Associate's or Bachelor's degree in a health-related field For more details contact at ************************ or Call / Text at ************. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
    $28 hourly Easy Apply 4d ago
  • Health Home Plus Care Coordinator

    Essen Medical Associates

    Ambulatory care coordinator job in New York, NY

    At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload. Responsibilities Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients. · Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred. · Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive. · Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided. · Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees. · Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office. · Available for evening and weekend telephone crisis intervention and coverage for other staff as needed. · If bilingual, translate for non-English speaking clients. Additional duties as assigned. Qualifications Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR · Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH. · Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness. · Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served. · Ability to work collaboratively with other professionals. · Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required. · Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities. $25.00-$27.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
    $25-27 hourly Auto-Apply 60d+ ago
  • Home Care Scheduling Coordinator

    Eminence Home Care

    Ambulatory care coordinator job in East Orange, NJ

    Eminence Home Care is looking for a dedicated Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the schedules of our caregivers and ensuring our clients receive timely and appropriate care. Your exceptional organizational and communication skills will contribute to the overall efficiency of our home care services. Salary: $20-$21/hour Location: 7 Glenwood Ave, Suite 412, East Orange, NJ 07017 Responsibilities Organize and coordinate the scheduling of caregiver assignments and client requests. Act as the primary point of contact for caregivers regarding scheduling needs. Ensure timely coverage of all client visits by optimizing caregiver schedules. Address any scheduling conflicts or changes promptly and professionally. Maintain accurate records of appointments and changes within scheduling software. Collaborate with management to improve scheduling processes and enhance service delivery. Provide excellent customer service to clients and caregivers alike, fostering strong relationships. Requirements Experience in scheduling or administrative roles, ideally within a healthcare or home care environment. Bilingual Strong computer skills, particularly with scheduling software and Microsoft Office Suite. Outstanding communication and interpersonal abilities. High degree of organization and time management skills. Ability to respond to urgent situations with professionalism and efficiency. Compassionate approach to caregiving and client interactions. Team-oriented mindset with the ability to work independently. High school diploma or equivalent; relevant certification is a plus. Benefits Health, Vision, Dental Benefits CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling Teladoc- 24/7 Doctor Support (phone or video) Voluntary Life Inurance Critical Illness, Group Hospital Indemnity, Accident Insurance LegalShield IDShield Pet Insurance Flexible Spending Account/Health Savings Account Commuter Benefits Employee Assistance Program/Health Concierge Services About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Work for Us? At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters. ENJ123
    $20-21 hourly Auto-Apply 21d ago
  • Health Home Care Coordinator

    People USA 4.0company rating

    Ambulatory care coordinator job in Yonkers, NY

    Westchester County Health Home Care Coordinator Work Schedule: Monday through Friday - 8:30 AM to 4:30 PM (40 Hours Per Week) Payrate: $26.44 per hour Job Summary: The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well-being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services. Job Responsibilities: Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery. Collaborating with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with getting connected to appropriate community resources. Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support. Provide Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition. Provide screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition's service tools, along with individual advocacy, peer support, and systems navigation. Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy. Resources, Recovery from Mental Health Challenges (from a Psychiatric Rehabilitation perspective), Wellness & Whole Health (SAMHSA's Eight Dimensions of Wellness), Community Resources (across all domains of health, e.g.: physical, mental, substance use, socio-economic determinants of health), Trauma & Healing, Wellness Planning & Prevention (e.g. WRAP), Natural Supports (developing/maintaining). Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people's rights, lack of basic needs, and stigma & discrimination. Advocates for participants side-by-side to overcome identified barriers, making sure their voices are heard, and their decisions are understood and respected. Builds peer-to-peer connections/relationships based on mutuality (shared lived experiences), empathy, and hope for recovery/wellness (peers-as-proof). Assist Participants to identify & accomplish whole health goals related to the Eight Dimensions of Wellness (emotional, social, physical, environmental, financial, intellectual, occupational, spiritual). Directly connects participants to the services and supports they need through direct bridging/linking (as opposed to referrals only). Develops and maintains positive working relationships with other provider agencies and local housing providers (landlords) within the county and its surrounding environments. Documents all meaningful interactions with participants in electronic records software and maintains hard copies in participants' files daily for audit purposes. Responsible for submitting monthly reports on timely manner and attend related meetings. Align all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can and will recover Main Job Duties: INDIVIDUAL ADVOCACY: take action to represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness. PEER SUPPORT: conduct peer support sessions (one-to-one, groups) that promote possibilities for positive change, and ultimately help individuals to feel better. Learning materials will be provided when needed. SYSTEMS NAVIGATION: directly support, assist, and guide individuals as they access various resources in the community related to their health, wellness & overall quality of life. DATA ENTRY: Using Foothold Care Management regularly for documentation and billing requirements. WHOLE HEALTH & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients' needs, educating them on all community-based resources to help with needs (from a menu of internal & external services & supports), directly linking them to those resources, and working to ensure that they have quality, integrated care. CARE MANAGEMENT SERVICES: Questions about health care, managing stress, making & remembering appointments, medications, food, transportation, housing, health insurance, and other services as needed. OFFICE DUTIES: Maintain timely and accurate documentation, files, and databases; compile and submit program statistics and reports; and attend weekly supervisory meetings. Staff will also participate in mandatory professional development and training. May include other duties as they arise. Job Requirements & Qualifications: This position requires a thorough understanding of the process and the possibility of robust recovery for people diagnosed with psychiatric disabilities. People with personal experience as a recipient of mental health services and/or of personal recovery are preferred. Knowledge of ADA, mental health laws and systems, Social Security Programs, Work Incentives, Entitlement Programs, supported employment, Federal/state/local services, laws, and systems related to individuals with disabilities. Demonstrated ability to recognize the need for and facilitate connections between participants and services. Knowledge of local, statewide, and national disability-related issues and community dynamics. Excellent written and verbal presentation skills. Ability to obtain the NYS Peer Specialist Certification within 6 months of active employment. MUST HAVE A VALID AND CLEAN DRIVERS LICENSE. Educational and Experience Requirements: (1.) A Master's degree in one of the qualifying fields and one (1) year of experience; OR (2.) A Bachelor's degree in one of the qualifying fields and two (2) years of experience; OR (3.) A Bachelor's degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population or (4.) A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying Fields: include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. Experience shall consist of (1.) Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR (2.) Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing, and financial services). Reports to - Director of Care Coordination & Advocacy Services
    $26.4 hourly 23d ago
  • Workforce Management Coordinator (Overnight/Weekends)

    Flutter Entertainment PLC

    Ambulatory care coordinator job in Jersey City, NJ

    :" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}
    $20.2-25 hourly 60d+ ago
  • Bilingual Home Care Coordinator (English/Chinese)

    Mai Placement

    Ambulatory care coordinator job in New York, NY

    Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************
    $50k-60k yearly Easy Apply 60d ago
  • Care Coordinator - Montclair

    Bond Vet

    Ambulatory care coordinator job in Montclair, NJ

    Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team. The Opportunity: Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do: Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience Manage the schedule of daily appointments and walk-ins Take and make calls and communicate via email to other Vet Practices and clients as necessary Keep our common areas clean and well stocked Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed Perform other duties as assigned by your team leaders You Have: At least 1 year of experience in customer service, hospitality, or client facing receptionist positions Experience in the veterinary industry preferred Excellent written and verbal communication skills High attention to detail and ability to multitask with accuracy and efficiency A high comfort level typing and utilizing multiple computer systems Prior experience in veterinary practices or animal care is a plus We Offer: Competitive Pay | $16-$21/hr | Based on Experience Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners Team-Based Profit Sharing Strong Team Culture Discount on In-Clinic Services for Pets Flexible Scheduling Models with scheduled released at least a month in advance Paid Parental Leave Commuter Benefits 401(k) contribution with partial employer match Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role. At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our . Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
    $16-21 hourly Auto-Apply 60d+ ago
  • Care Coordinator Supervisor

    Essenmed

    Ambulatory care coordinator job in New York, NY

    At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Care Coordinator Supervisor for Health Home is responsible to monitor the quality of service delivery for all enrolled members. Also, the incumbent has an overall responsibility and accountability for the direct management and supervision of the care coordinators, including administration, staff supervision and monitoring of care coordination services, completing specific audit reviews and maintain the quality of the member record. Responsibilities Trains and supervises care coordinators and provides consultation, advice and guidance. Ensures program staff complete required, appropriate and needed training. Monitors and assures quality service provision and ensures that the members' needs are met through review of monthly notes, care plans or plan of care, case review presentation, and incident report reviews. Assigns and manages Care Coordinator's caseloads. Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, and inclusion. Reviews and Processes Incident Reports/Events and ensures appropriate intervention and follow-up. Reviews/approves timesheets and monitors mileage and metro cards for program staff. Provides direct clinical services to people receiving services, as needed. Reviews assessments, encounter notes and reassessments, consent forms, and any care coordination documents that require a supervisor's approval Reviews service documentation to ensure regulatory standards are met. Oversees process of Person-Centered Planning. Oversees maintenance of individual program individuals' files and program records Ensures compliance with LHH, CMA and DOH standards and procedures. Participates in any committees as requested by supervisor. Demonstrates understanding and proficiency with electronic health records. Ensure that services provided are quality driven, and culturally appropriate. Other related duties, as may be assigned by the General Manager or Associate Director of Care Coordination. Qualifications Bachelor's degree with 2 years relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR A Master's degree in Social Work, Human Services, Public Administration with 1-year relevant experience. One (1) year of supervisory care coordination and case management experience. Must attend Care Coordination CORE Training within the first six months of employment. Must attend CMA and LHH required trainings within first two years of employment. Job Requirements: Demonstrates ability to learn new things in stated time-frame Motivational in a positive team environment Strong organizational and interpersonal skills Excellent time management skills and ability to multi-task Familiarity with Electronic Medical Records (E-Clinical Works, FCM Preferred). Bilingual Spanish preferred $24.00-$26.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
    $24-26 hourly Auto-Apply 60d+ ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Union, NJ?

The average ambulatory care coordinator in Union, NJ earns between $41,000 and $78,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Union, NJ

$56,000
Job type you want
Full Time
Part Time
Internship
Temporary