Ambulatory care coordinator jobs in Utah

Program: Plaza Pay: Range starts at $16.25/hour (pay is calculated based on years of related experience) Shift Differential: additional $1/hour when clocked in for 3+ hours between 3pm-11pm Schedule: PRN (as needed) Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. Job Summary The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth. Essential Functions Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions Observes, interacts with, and assesses clients' behavior and communicates significant observations to the treatment team Conducts accountability conversations with clients regarding behavior, goals, and program expectations Performs routine room and common area inspections to ensure cleanliness, safety, and program compliance Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy Distributes medications and follows all medication management and documentation procedures Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress. Connects clients with pro-social community-based activities to enhance social support and engagement Acts as an ongoing liaison between clients and service teams including property management and external stakeholders based on treatment and program goals and requirements Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines Meets direct care expectations Participates in ongoing professional development activities to meet agency and position requirements Requirements Education High School diploma or equivalent Experience None- see Preferred Qualifications Licenses/Certificates CPR certification Valley de-escalation certification Minimum age of 21 and a current driver's license Preferred Qualifications Previous behavioral health or social services experience Previous experience with medication management

Bookmark this Posting Print Preview | Apply for this Job Announcement Details Open Date 11/11/2025 Requisition Number PRN43555B Job Title PS Ambulatory Template Coord Working Title Ambulatory Template Coord Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary Monday - Friday; 8:00am - 4:30pm. Regular, punctual, and occasional on-site attendance is required. Opportunities for a hybrid telework schedule may be available if supported by operational needs. Employees with an approved hybrid telework schedule are expected to provide their own home office space, internet connection, telephone, and have the ability to work independently. VP Area U of U Health - Academics Department 00848 - Pediatric Administration Location Other City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $19.27 - $26.56 Close Date 02/11/2026 Priority Review Date (Note - Posting may close at any time) Job Summary Position Summary: Collaborates with other team members to assist in design, validation, and problem resolution to identify the most efficient, streamlined template build process. Performs duties pertaining to scheduling templates, managing day to day, opening and closing of templates, visit type and block adjustments. Works as part of the team tasked with the centralization of provider templates, utilization for University of Utah Health in the Department of Pediatrics. Works collaboratively with Department leadership, Primary Children's Hospital (PCH) and physician faculty members. Conducts routine meetings with divisions/stake holders to review provider schedules and clinical profile/FTE. Recommends changes when necessary and assists in implementation of provider schedules/templates. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Eccles Primary Children's Outpatient Services building (PCOS), Primary Children's Hospital (PCH) Riverton, PCH Layton, and some satellite clinics. For this position, opportunities for a hybrid telework schedule may be available if supported by operational needs, and it also requires site rotations and in-clinic rotations at 250 E. 200 S., Salt Lake City, UT, and our Eccles outpatient clinic building at 81 N. Mario Capecchi Dr., Salt Lake City, UT. The University of Utah offers a comprehensive benefits package including: * Excellent health care coverage at affordable rates (see the Summary Comparison for more information) * 14.2% retirement contributions * Generous paid leave time * 11 paid Holidays per year * 50% tuition reduction for employees, spouses, and dependent children * Flex spending accounts * University provided basic employee life insurance coverage equal to a salary of up to $25,000 * Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. * Free transit on most UTA services * Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel * Professional development opportunities Additional benefits information is available at *************************** Responsibilities Essential Functions: * Establish and maintain positive working relationships with outpatient clinics, department staff and leadership. * Coordinates and maintains master provider scheduling templates that align with organization template standards and scheduling best practices. * Collaborates and consults with essential parties regarding template design and change requests (access specialist, providers, clinics leadership, etc.) and gains appropriate approval. * Notify leadership when changes do not follow expected template build principles, visit duration is extended, or a redesign of the department templates may be needed. * Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality. * Review work list and prioritize request based on Emergent, Urgent, and Routine request. Coordinate work assignments with team members. * Facilitate and triage the priority of requests, complete build, conduct user testing and close loop with practice. * Help facilitate/contact patients when appointments have to be bumped/moved. * Assist with department projects and support as needed. Problem Solving: * Effectively addresses challenges while maintaining stability and positive outcomes. * Demonstrates strong self-management skills, effectively utilizing time and resources to accomplish objectives. * Skilled in prioritizing tasks and managing multiple responsibilities simultaneously to maintain efficiency and focus. * Consistently honors commitments and meets deadlines, ensuring reliability and accountability. * Communicates clearly and professionally through both written and verbal channels, conveying intent precisely and reducing the need for follow-up clarification. Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment, hybrid work requires similar set up as in office; private space, two monitors, docking station, laptop. Equipment provided by department. Physical Requirements and Level of Frequency that may be required: Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Three years of experience working in a medical office or clinic, with an emphasis in scheduling or template build, or equivalency (one year of education can be substituted for two years of related work experience). This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferred: Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related experience also preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Preferences Preferences: * Basic computer skills: familiarity with Microsoft Office and ability to navigate four to eight computer programs simultaneously. * Experience with Epic scheduling system(s) and medical terminology. * Experience with QGenda Scheduling Software. * Experience with building pediatric subspecialty templates. * Scheduling and phone customer service experience in medical office. * One-year experience in patient registration, admitting or related work. * Typing speed of 40 WPM or more and/or ability to use ten-key by touch. * Excellent interpersonal and communication skills. * Demonstrated ability to work independently. Applicants will be screened according to preferences. Type Benefited Staff Special Instructions Summary Additional Information The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ************** for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at ************** or ************** or University Human Resource Management at ************** if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: *************************************** Online reports may be submitted at oeo.utah.edu ************************************ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. Posting Specific Questions Required fields are indicated with an asterisk (*). * * How many years of related work experience do you have? * Less than 1 year * 1 year or more, but less than 3 years * 3 years or more, but less than 5 years * 5 years or more, but less than 8 years * 8 years or more * * How many months/years of patient registration, patient admissions, or related work experience do you have? * No experience * Less than 6 months * 6 months or more, but less than 1 year * 1 year or more, but less than 3 years * 3 years or more * * Do you have Epic Scheduling Experience? * Yes * No Applicant Documents Required Documents * Resume Optional Documents * Cover Letter

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Prenatal Care Coordinator (Bilingual English/Spanish) Job Type: Full-Time/Regular Date Updated: July 20, 2016 Years of Experience: Less Than 1 Year Starting Date: July 13, 2016 «Back to job search Invite a friend Job Description: This P/T position at our 72nd Street Clinic provides initial contact for our prenatal patients and maintains case records, assists with appropriate documentation relevant to patient's accounts, assess psycho-social status/risk factors of prenatal and postpartum clients and collaborates with providers regarding patient status. This position also assists the Medicaid Office to screen eligible patients, organize/collect information needed for interviews, performs recalls as needed to maintain continuous enrollment in state health programs, collaborates with outside agencies to increase access and assist patients with assessing community resources such as WIC, Department of Human Services, Department of Housing, Workforce Services, and other state programs. Develops cultural awareness and utilizes second-language materials in conjunction with the Patient Support Services Director. Knowledge of various State programs/services such as Medicaid, CHIP, Medicare and Baby-Your-Baby is a must. Bilingual English/Spanish (effectively communicate both verbally and in writing) is required to apply for this position. Experience and Skills: Must be an organized self-starter, work independently of supervision, and effectively communicate both verbally and in writing. Previous experience working with cultural sensitivity and pregnant women is preferred.

Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas. About Us: Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way. We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding. You are what make us amazing! Pay: $22-$24/hr Schedule: Full-Time , 8:30 AM - 5:00 PM Location: St. George , Hybrid Role Overview: We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services. Key Responsibilities: Track daily visits, adjust scheduling as necessary Assure Plan of Treatment services and frequencies are consistent with client schedules Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity Requirements Strong Communication through Phone, Text, Email 1+ year of previous scheduling experience (healthcare preferred) Previous billing experience (preferred) Ability to manage multiple priorities simultaneously Previous healthcare experience preferred (medical assistant, certified nursing assistant) Why Join Us: Opportunity to make a meaningful impact in the lives of clients and their families Supportive team environment with opportunities for professional growth and development Competitive salary and benefits package Benefits Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Paid weekly If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!

Revere Health's mission is to put its patients' health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary As the Cardiology Patient Transition Coordinator, you will play a key role in supporting patients during the transition of our cardiology clinic. This position focuses on providing compassionate, knowledgeable, and efficient assistance to help patients navigate their next steps in care. You will guide patients in identifying appropriate providers within our organization or in the broader community, ensuring continuity of care and a positive patient experience. Essential Duties & Responsibilities * Serve as the primary point of contact for patients seeking cardiology follow-up or continued care. * Assist patients in understanding their care options, including in-network and external resources. * Coordinate referrals to other providers, clinics, or health systems based on patient needs and preferences. * Work closely with internal departments and clinics to ensure smooth handoffs. * Maintain up-to-date knowledge of available providers and services in the region. * Ensure timely communication with patients via phone, email, or other communication channels. * Document all interactions and referral activities in the electronic health record (EHR). * Address and escalate patient concerns or complex cases to leadership or care coordination teams as appropriate. * Maintain confidentiality and comply with HIPAA and other relevant regulations. Minimum Qualifications * Knowledge of cardiology terminology, procedures, and common conditions (obtained through experience in a cardiology or healthcare setting). * Excellent interpersonal and communication skills, with a patient-centered approach. * Strong organizational skills and attention to detail. * Proficiency in using electronic health record systems (e.g., Epic, Cerner) and Microsoft Office Suite. * Ability to work independently and collaboratively in a fast-paced, transitional environment. * Prior experience in referral coordination, patient navigation, or clinical support roles. * Experience in working with insurance plans and understanding in-network vs. out-of-network referrals. * Medical Assistant or similar clinical background (preferred but not required).

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES * Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals * Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival * Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. * Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. * Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. * Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: * Exceptional customer service and written / verbal communication * Detail-oriented, organized, and tech-savvy * Ability to multitask and work collaboratively * Professionalism and reliability * Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious. About the role Do you love connecting with people and have an eye for beautiful homes? We're looking for a friendly and detail-oriented Home Coordinator to join our team at Belong! In this role, you'll welcome potential residents, showcase our homes with care, and ensure move-ins are effortless, you'll play a key role in making each experience feel special. Responsibilities 90% of this job is to conduct home tours: Show our outstanding homes available for rent to potential residents, highlighting the unique features, amenities, and benefits of each property.The remaining 10% is completing other tasks related to the home: complete quality assurance checks, pre move-in tasks (key copying, setting up lockbox access at homes, etc.) and light inspections. Requirements Excellent communication to connect and build relationships.Adaptability and a willingness to learn.Reliable transportation with a valid driver's license.Smartphone with data/text plan for communication and task management.Local area knowledge is a plus!No prior experience necessary: While previous experience in a similar role or in customer service is advantageous, we welcome individuals with a drive to succeed and a willingness to learn. Why Belong? Flexible hours: Enjoy the freedom to create your own schedule, accommodating your personal needs and commitments.Competitive pay structure: Receive excellent compensation, with payment structured as pay per task. Rates starting at $30 per task.Growth opportunities: Gain valuable experience in the real estate industry and develop your skills as part of a dynamic and supportive team. Join us in providing exceptional experiences to our potential residents and homeowners. Apply now to embark on an exciting journey as a Home Coordinator with us!-Belong Home Coordinators are 1099 independent contractors with compensation set as pay per task that is completed.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $17 - $19/hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred Salary Description $17 - $19/Hour

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

Job DescriptionSalary: $17-$19/hr The client care coordinator plays a vital role in helping clients feel safe and consistently taken care of during their time with Family Haven. They work closely with the clinical team to ensure caseloads are balanced and match the clinicians expertise and availability. This position is a member of an on-site team and their presence is physically required at one of our facilities in order to serve client needs. For more information about Family Haven and our work please visit our website. RESPONSIBILITIES Prioritize new client requests according to Family Havens set standards and clinician availability. Coordinate a new clients first appointment, answering questions about treatment and ensuring all new patient forms are completed prior to the appointment. Coordinate scheduling changes as requested by clients or clinical directors request. Set up new patient accounts in the EHR system, ensure all necessary information and documents are included in the client account. Maintain provider waitlists Coordinate returning client requests. Coordinate referrals for treatment with case workers and DCFS regional office. Maintain strict confidentiality with regard to all client information. PREFERRED QUALIFICATIONS Higher education in social work (or related field) OR experience working in case management, client coordination or social work organizations. Experience with or willingness to become an expert with Valant EHR Experience with customer service or case work in Spanish. Experience with trauma-informed care Prior Family Haven employees or interns are encouraged to apply

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Collaborates with other team members to assist in design, validation, and problem resolution to identify the most efficient, streamlined template build process. Performs duties pertaining to scheduling templates, managing day to day, opening and closing of templates, visit type and block adjustments. Works as part of the team tasked with the centralization of provider templates, utilization for University of Utah Health in the Department of Pediatrics. Works collaboratively with Department leadership, Primary Children's Hospital ( PCH ) and physician faculty members. Conducts routine meetings with divisions/stake holders to review provider schedules and clinical profile/ FTE . Recommends changes when necessary and assists in implementation of provider schedules/templates. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Eccles Primary Children's Outpatient Services building ( PCOS ), Primary Children's Hospital ( PCH ) Riverton, PCH Layton, and some satellite clinics. For this position, opportunities for a hybrid telework schedule may be available if supported by operational needs, and it also requires site rotations and in-clinic rotations at 250 E. 200 S., Salt Lake City, UT, and our Eccles outpatient clinic building at 81 N. Mario Capecchi Dr., Salt Lake City, UT. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage , including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at *************************** Responsibilities Essential Functions: Establish and maintain positive working relationships with outpatient clinics, department staff and leadership. Coordinates and maintains master provider scheduling templates that align with organization template standards and scheduling best practices. Collaborates and consults with essential parties regarding template design and change requests (access specialist, providers, clinics leadership, etc.) and gains appropriate approval. Notify leadership when changes do not follow expected template build principles, visit duration is extended, or a redesign of the department templates may be needed. Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality. Review work list and prioritize request based on Emergent, Urgent, and Routine request. Coordinate work assignments with team members. Facilitate and triage the priority of requests, complete build, conduct user testing and close loop with practice. Help facilitate/contact patients when appointments have to be bumped/moved. Assist with department projects and support as needed. Problem Solving: Effectively addresses challenges while maintaining stability and positive outcomes. Demonstrates strong self-management skills, effectively utilizing time and resources to accomplish objectives. Skilled in prioritizing tasks and managing multiple responsibilities simultaneously to maintain efficiency and focus. Consistently honors commitments and meets deadlines, ensuring reliability and accountability. Communicates clearly and professionally through both written and verbal channels, conveying intent precisely and reducing the need for follow-up clarification. Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment, hybrid work requires similar set up as in office; private space, two monitors, docking station, laptop. Equipment provided by department. Physical Requirements and Level of Frequency that may be required: Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Three years of experience working in a medical office or clinic, with an emphasis in scheduling or template build, or equivalency (one year of education can be substituted for two years of related work experience). This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferred: Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related experience also preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Revere Health's mission is to put its patients' health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary As the Cardiology Patient Transition Coordinator, you will play a key role in supporting patients during the transition of our cardiology clinic. This position focuses on providing compassionate, knowledgeable, and efficient assistance to help patients navigate their next steps in care. You will guide patients in identifying appropriate providers within our organization or in the broader community, ensuring continuity of care and a positive patient experience. Essential Duties & Responsibilities Serve as the primary point of contact for patients seeking cardiology follow-up or continued care. Assist patients in understanding their care options, including in-network and external resources. Coordinate referrals to other providers, clinics, or health systems based on patient needs and preferences. Work closely with internal departments and clinics to ensure smooth handoffs. Maintain up-to-date knowledge of available providers and services in the region. Ensure timely communication with patients via phone, email, or other communication channels. Document all interactions and referral activities in the electronic health record (EHR). Address and escalate patient concerns or complex cases to leadership or care coordination teams as appropriate. Maintain confidentiality and comply with HIPAA and other relevant regulations. Minimum Qualifications Knowledge of cardiology terminology, procedures, and common conditions (obtained through experience in a cardiology or healthcare setting). Excellent interpersonal and communication skills, with a patient-centered approach. Strong organizational skills and attention to detail. Proficiency in using electronic health record systems (e.g., Epic, Cerner) and Microsoft Office Suite. Ability to work independently and collaboratively in a fast-paced, transitional environment. Prior experience in referral coordination, patient navigation, or clinical support roles. Experience in working with insurance plans and understanding in-network vs. out-of-network referrals. Medical Assistant or similar clinical background (preferred but not required).

Job DescriptionDescription: Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $17 - $19/hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements: High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred

Job Description Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas. About Us: Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way. We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding. You are what make us amazing! Pay: $22-$24/hr Schedule: Full-Time , 8:30 AM - 5:00 PM Location: St. George , Hybrid Role Overview: We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services. Key Responsibilities: Track daily visits, adjust scheduling as necessary Assure Plan of Treatment services and frequencies are consistent with client schedules Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity Requirements Strong Communication through Phone, Text, Email 1+ year of previous scheduling experience (healthcare preferred) Previous billing experience (preferred) Ability to manage multiple priorities simultaneously Previous healthcare experience preferred (medical assistant, certified nursing assistant) Why Join Us: Opportunity to make a meaningful impact in the lives of clients and their families Supportive team environment with opportunities for professional growth and development Competitive salary and benefits package Benefits Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Paid weekly If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!

REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.