Health Care Coordinator/LPN
Ambulatory care coordinator job in Virginia
Job Description
Health Care Coordinator / Licensed Practical Nurse (LPN)
Discovery Village at The West End, Assisted Living Community
Full-Time and Part-Time
Reports To: Director of Health and Wellness
About Us: Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Job Summary:
We are seeking a dedicated and compassionate Health Care Coordinator/Licensed Practical Nurse (LPN) to join our dynamic healthcare team. The ideal candidate will play a key role in coordinating resident care and supporting the team. This position requires excellent communication skills, a strong understanding of resident care protocols, and a commitment to quality and safety.
Key Responsibilities:
Ensures that community follows all federal, state, local laws and regulations as it pertains to clinical care.
Responsible for collecting, analyzing, and reporting occurrence trends, and if necessary, develop/implement improvement plans.
Partners with Administrator and other team members to analyze and maintain all resident and team member health safety.
Partners with pharmacy consultant to provide optimal pharmaceutical services to residents.
Responsible for infection control programming in community.
Responsible for the safe and efficient distribution/administration of injections, nebulizers, moderate wound care per state regulations.
Identifies ongoing needs and services of residents through the assessment/ Service Plan process including documentation for residents with a change in health care status.
Responsible for the completion of the monthly updates and reporting to the responsible party.
Partners with other department coordinators to identify, review, and discuss potential change in service/medication levels and updates the resident's service plan as indicated by state regulations.
Participates in community awareness activities and community relations.
Maintains communications with resident's family and/or responsible party regarding changes in care or health concerns.
Qualifications:
Current licensure as a Licensed Practical Nurse (LPN) in the state of Virginia.
Previous experience in a assisted living, home health or long-term care industries.
Two (2) years experience as a Licensed Nurse
One (1) year nursing management experience.
Must demonstrate competence in assessment skills, injections/medication administration, follow up and triage.
Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Compassionate, patient-centered approach to care.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and continuing education.
A supportive and collaborative work environment.
EOE D/V
Join our team and help us make a difference in the lives of our residents and their families!
#IND
Coordinator for Developmental Disability Case Management I/II
Ambulatory care coordinator job in Wytheville, VA
OPEN UNTIL FILLED
The Coordinator of Developmental Disability (DD) Case Management provides clinical and administrative supervision of the Agency's Developmental Disability case management/support coordination services for individuals to ensure the efficient, effective, and ethical delivery of services to individuals. This individual will assist with hiring and training of DD case management staff and will be responsible for supervision of the DD case management staff, to ensure compliance with Agency, State, and Medicaid regulations. Responsibilities include scheduling monthly case management staff meetings, monitoring service delivery through quality assurance activities to ensure that monthly contacts are made, looking at quality of documentation, and managing referrals/discharges.
ESSENTIAL FUNCTIONS:
Ensure seamless delivery of services for individuals who are eligible for DD case management services by making staff assignments, monitoring service delivery compliance with Agency policies and procedures and both Medicaid and licensure regulations, and conducting reviews of particular cases. Participate in the evaluation of existing services and facilities development of new services by providing information and support to the Director of Case Management.
Interview and recommend for hire DD Case Management staff in conjunction with the Director of Case Management. Provide lead supervision to assigned staff, including training and performance evaluation (s), and encouraging opportunities for professional development. Coordinate and facilitate monthly staff meetings/trainings. Provide leadership role for appropriate intervention in crisis and emergencies. Provide support and training to assigned staff in areas of documentatin and charting compliance, with applicable Agency policies and procedures, and both Medicaid and Licensure regulations. Responsible for oversight of entry of leave, mileage, and travel expenses in the UKG timekeeping system.
Act as Agency representative in assisgned meetings and teams, both internally and within the community, or to act as respresenative in the event that the Director is unable to attend. Responsibilities will include preparation and compilation of waiver information to preseent to Waiver Slot Assignement Committee and possible attendance and participations in other community meetings.
Receive and process referrals in the the electronic health record to ensure that they are assigned and processed in a timely manner. Oversee the DD referral team and will also ensure review of records prior to discharge from the program, and will be responsible for assignment of dishcarge from the electronic health care record.
Oversee documentation processes in collaboration with Quality Assurrance Coordinator (s) to ensure compliance with applicable Agency policies, procedures, and regulatory standards including both Medicaid and Licensure. Provide supervision and support to DD case management staff for performance improvement in areas of documentation as needed. Conduct training in areas of charting compliance, complete reviews of records as needed or requested, and maintain supervision documentaion for staff for performance evaluation/improvement plan purposes.
Responsible for ensuring that contacts are made in accordance with the Individualized Service Plan and that documentation is thorough, accurate and completed in a timely manner to facilitate billing. Ensure that individualized sevice plans and person-centered reviews are reviewed by a designated QIDP staff for case managers who are not yet QIDP.
Ensure that enhanced case mangement visits are occuring in the appropriate timeframe, and that the individuals are accuratley being identified for enhanced case management services according to the criteria outlined by the Department of Justice. Responsible for tracking current recipients of ECM, monthly visit dates, and evaluating requirements as appropriate.
Work in collaboration with leadership of various programs to ensure positive outcomes with service delivery and overall program success.
OTHER DUTIES:
Provide high quality customer service, serving as a positive representative for the Agency.
Perform such other duties as assigned by supervisor.
QUALIFICATIONS:
Knowledge of and skill in the principles of management and supervision
Knowledge, above the journeyman level, of the nature of mental health, mental retardation and substance abuse disorders
Knowledge of and skill in evaluation techniques, and needs assessment methods
Knowledge of and skill in community organization concepts and principles
Knowledge of and skill in planning and program development principles
Knowledge of and skill in case management, follow-up and outreach methodologies
Knowledge of multidisciplinary networking
Knowledge of psychosocial rehabilitation helpful
Skills in data collection and interviewing
Oral and written communication skills
Knowledge of group dynamics, family systems theory and problem-solving model
Minimum Requirements
EXPERIENCE/EDUCATION REQUIRED:
Must meet Qualified Disability Professional (QIDP) criteria
Coordinator for DD Case Management I- (Level 14) Bachelor's degree in Human Services or related field, plus one-year clinical experience
Coordinator for DD Case Management II- (level 15) A minimum of a Master's Degree in Social Work, Psychology, or related field and Licensure Eligible
Valid driver's license with a safe driving record.
Senior Wealth Management Banking Coordinator (SAFE)
Ambulatory care coordinator job in Richmond, VA
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Wealth Management Banking Coordinator (SAFE) in Banking, Lending and Trust. Learn more areas and lines of business at wellsfargojobs.com.
In this role, you will:
* Support more experienced level Private Bankers with account administration, sales activities, risk management, and relationship management, supporting multiple people and balancing multiple priorities
* Assist in providing service to Private Banking client relationships
* Interact with clients to help identify client retention issues as well as potential new business opportunities across product lines
* Develop solid product knowledge and basic client relationship management skills to meet the financial needs of customers and may have accountability over basic accounts
* Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts
* Research and resolve operational issues related to complex accounts
* Work with centers, offices, and stores to execute daily transactions for bankers in sales and credit support
* Interpret policies, procedures, and compliance requirements
* Potentially provide work direction and training to less experienced associates
* Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
* Interact with internal customers
* Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
* 4+ years of Wealth Management Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Experience in Wealth Management/Private Banking
* Knowledge and understanding of opening new consumer & business deposit accounts, account maintenance, processing, KYC's and TE's.
* Experience in a support role within a banking and trust environment
* Experience interpreting policies, procedures, and compliance requirements
* Knowledge of how to interpret trust documents and business formation documents
* Ability to develop and manage clients and business relationships
* Solid technical skills to learn and navigate multiple computer systems, applications, and utilize search tools to find information in SVP, Client link, TMT, DIPR.
* Ability to take initiative with work independently with minimal supervision in a structured environment
* Intermediate Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
* Excellent verbal, written, and interpersonal communication skills
* Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members
* Strong telephone etiquette skills
* Strong attention to detail and accuracy skills
* Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Job Expectations:
* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (********************************************************* the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
* Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Posting End Date:
18 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Patient Care Coordinator
Ambulatory care coordinator job in Leesburg, VA
Job Description
Patient Care Coordinator
Dental Office | Front Office + Patient Relations
Pay & Schedule
Pay: $19-$25 an hour - depending on experience
Schedule: Monday and Tuesday from 7am to 5pm | Wednesday and Thursday from 10:00am to 7:00pm
About the Role
We're seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You'll be the first point of contact for our patients and a key player in delivering an exceptional care experience-from scheduling to financial coordination to follow-up.
What You'll Do
Greet patients and ensure a welcoming front-office experience
Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
Present treatment plans, review fees, discuss payment options, and collect co-pays
Verify insurance benefits, handle claims, and manage accounts receivable follow-up
Maintain accurate patient records and support all aspects of front-office operations
Coordinate referrals and follow through on patient care with specialists
Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
Participate in daily huddles and communicate clearly with the clinical team
Ensure HIPAA and OSHA compliance at all times
Promote the practice by asking for reviews and referrals
Support cleanliness and organization in both front office and shared areas
What We're Looking For
Outstanding communication and customer service skills
Knowledge of dental terminology and insurance processes (ADA codes a plus)
Strong multitasking and organizational abilities
Comfortable using scripts and addressing patient objections
Team player with a positive attitude and flexible mindset
Dental office experience strongly preferred
Benefits
Competitive Salary
401(k) Matching
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off (PTO)
Paid Holidays
Employee Perks & Discounts
If you're ready to make a meaningful impact in patients' lives while supporting a high-performing dental team - we'd love to hear from you!
Apply today and join a practice that values your skills, passion, and dedication!
Home Care Marketer and Community Outreach Coordinator
Ambulatory care coordinator job in Leesburg, VA
Benefits:
Supportive Work Environment
Professional Development Opportunities
Flexible Scheduling
401(k)
Bonus based on performance
Company parties
Location: Northern Virginia (Hybrid / Field-Based) Employment Type: Contract or Part-Time to Full-Time Reports To: CEO or Director of Client Services Risk Exposure to Bloodborne Pathogens: No exposure
Job Summary: GENISCi LLC, operating as Executive Home Care of Central Loudoun, Virginia, is seeking a proactive and mission-driven Community Outreach & Marketing Coordinator to expand our presence and partnerships across Northern Virginia. This role is vital in building local visibility, cultivating referral networks, driving and generating new business leads with physicians, facilities, and local organizations.
This is a commission-based role with a clear pathway to a full-time salaried position. The ideal candidate brings 3-5 years of home care marketing and outreach experience-preferably in senior care, home health, or wellness services-and is energized by field engagement and building relationships.
Essential Functions:
Build and nurture relationships with referral sources (e.g., hospitals, clinics, rehab centers, physicians, senior centers)
Represent GENISCi - Executive Home Care at speaking engagements, organize and attend local events, networking mixers, and health fairs
Deliver compelling and informative presentations to community partners, families, and prospective clients
Maintain a consistent pipeline of leads and support client intake process
Collaborate with GENISCi and Executive Home Care branding teams to create and distribute approved print and digital marketing materials
Maintain accurate records in CRM systems and submit regular reports on outreach activities and lead generation metrics
Enhance company's online presence through reviews, social engagement, and community awareness campaigns
Act as an ambassador of whole-person care, educating the public on the value and impact of integrated home care solutions
Support reputation management via Google, social media, and community platforms
Qualifications:
3-5 years of successful experience in home care or healthcare marketing, community outreach, or business development
Deep understanding of the home care, home health, or aging-in-place market in Northern Virginia
Strong communication, presentation, and relationship-building skills
Self-motivated and organized with the ability to work independently in the field
Proficiency with CRM platforms, Microsoft Office, Google Workspace, and social media engagement tools
Bachelor's degree in marketing, communications, health administration, or a related field preferred
Traits and Characteristics of a Successful Marketer:
Dynamic and energetic.
Passionate about working with people and building long-term relationships.
Engaging, approachable, and likable. Able to connect with referral sources and gain their trust.
Build a trusting relationship.
Able to handle rejection with resolve and not dejection.
Able to look beyond the levels of competition and penetrate accounts that have been ingrained with competitors.
Understand the level of commitment, dedication, and consistency of networking in this industry.
Multiple channels to create constant contact with prospects and constant displaying of the brand name.
This is a referral (lead) generation, not direct sales. Attend events, do speaking engagements, volunteer, etc.
Must learn and quickly understand how to dig deeper for business on every meeting, do it in a softer, deliberate way without the prospect of feeling interrogated.
Consistently outwork the competition.
Flexible work from home options available.
Compensation: $40,000.00 - $60,000.00 per year
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Ashburn, VA
Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014.
In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia.
In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.
Job Description
Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.
Responsibilities:
Work closely with Psychiatrist
Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
Run the case load report
Complete consumer surveys
Make reminder calls for assessors, psychiatrist, NP, therapists
Document the reminder calls
Schedule consumer for intake
Create consumers profile in credible
Prior medical billing experience required to perform obtain prior-authorizations
Check the voice messages, save or delete as needed
Review each clinician's availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
Review the no show report, call and reschedule
Other related duties as assigned
Qualifications
Education: BS/BA in Social Science Field or related fields
Experience: Customer service: 1 year (Preferred)
candidate with prior experience will be short listed
Additional Information
Ability to commute/relocate:
Ashburn- Reliably commute or willing to relocate (Required)
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
Dental Patient Care Coordinator
Ambulatory care coordinator job in Richmond, VA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
We are a growing, private dental practice looking for someone awesome to join our 5-star google rated team full time!
We are hopeful that you are a positive, experienced, self-motivated, and open-minded team player that is highly skilled in speaking with patients confidently and accurately regarding their insurance benefits and treatment necessary to return to optimal oral health.
We specialize in cosmetics, implants, Invisalign, endodontics and all general dental services provided. If you have experience with digital dentistry (Cerec, iTero, etc..) and Dentrix, that is a big plus! We would appreciate a person who is well versed in these areas of treatment but are happy to train the right candidate!
The ideal candidate would be outgoing, thoughtful, and is comfortable making patients feel comfortable with sensitive subjects.
Tasks include detailed insurance verifications for in and out of network policies, sending and following up on treatment pre-authorizations, assisting check-in, submitting insurance claims with proper attachments, understanding dental maximums, deductibles, and frequencies, assist with claims aging when necessary, explaining patient balances, thorough documentation, accurate treatment estimates and record keeping, ensuring doctor treatment schedule is maximized and maintained.
We have a fabulous team and a fun, family friendly environment to work in. We pride ourselves on open communication and our team building! This is not just another job but a career with plenty of room for growth. Your experience and interest in learning will be valued and rewarded.
We would appreciate if you could send a resume with a cover letter telling us a little bit about you, your salary requirements, and what makes you a team player.
All eligible candidates will be contacted immediately for an interview.
Patient Care Coordinator III
Ambulatory care coordinator job in Falls Church, VA
Inova Schar Institute- Life with Cancer is looking for a dedicated Patient Care Coordinator III to join the team. This role will be full-time day shift from Monday - Friday, between 8:00 a.m. - 5:00 p.m.
The Patient Care Coordinator III provides industry leading clinical coordination and facilitation services to meet the healthcare needs of patients entering the system. Works in a dynamic and team focused environment, must be highly organized, be able to communicate effectively in person and over multiple written and verbal electronic modalities. In addition, there must be a demonstrated proficiency in Call Center Operations, medical knowledge, and hospital policies and procedures.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.
We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.
Job Responsibilities
Responsible for answering and mitigating calls and providing intake services on Specialty Lines.
Interprets patient conditions, complaints, and diagnoses in order to route the patient to the appreciate sub-specialty service at client facilities.
Coordinates with physicians, nurses, and other staff to affect smooth admission processes.
Reads, reviews, and interprets multiple documents requesting services.
Interact with client facility staff over the telephone to intake calls.
Maintains multiple databases pertinent to their service line.
Accurately inputs the calls for service in a Computer Aided Dispatch (CAD) system when required
Accurately searches and inputs patient information into client Electronic Health Records (EHR).
Documents and reports on activities throughout each shift on various spreadsheets, worksheets, and email formats.
Notifies management of problems, concerns, and compliments received in real time.
Generates performance reports using computer software.
May perform additional duties as assigned
Minimum Qualifications
Experience - 2 years of experience with call center, customer service or related profession
Education - High School diploma or equivalent
Preferred Qualifications
Experience - Oncology exp. and experience with EPIC
Education - Bachelors degree or higher
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Fairfax, VA
At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
* Be the warm and welcoming face of the studio from the moment a patient arrives
* Own the full check-in and check-out process with professionalism and kindness
* Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
* Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
* Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
* Use sound judgment and Tend tools to resolve patient concerns in real time
* Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
* Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
* Keep patient information organized and updated, helping the team stay one step ahead
* Coordinate referrals and follow-ups with other Tend studios or specialists
* Maintain a tidy, safe, and compliant studio environment
* Support studio goals by preparing for upcoming schedules and case completions
* Respond to inquiries with accuracy and warmth - no matter how big or small the question
* Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
* 1-2 years of experience in healthcare (dental experience strongly preferred)
* Comfortable discussing procedures, timelines, and insurance coverage with patients
* Confident in presenting treatment plans and securing case acceptance
* Experience with Dentrix or similar dental software is a plus
* Knowledge of insurance claims, benefits coordination, and billing practices
* Highly organized, detail-oriented, and polished in presentation
* A calm, clear communicator - both written and verbal
* Team-oriented, adaptable, and thrives in a fast-paced environment
* Self-starter with a strong sense of ownership and follow-through
* Passion for delivering thoughtful, human-centered service
What We Offer:
* Compensation: Competitive pay and opportunity to grow
* Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
* Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
* Financial Benefits: 401(k) with company match, HSA/FSA options
* Paid Time Off: Generous PTO that grows with your tenure + paid holidays
* Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
* Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
Auto-ApplyPost Acute Care Coordinator
Ambulatory care coordinator job in Norfolk, VA
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
Sunday- Thursday 8:00am-5:00pm
The Post Acute Care Coordinator on our Complex Care Team (CCT) is responsible for providing administrative support for the transitional care team. This team includes one or more physicians, nurse practitioners, nurse case managers, and social workers dedicated to improving the care of patients transitioning from acute care hospitals to post-acute care facilities and to home. The team's mission is to improve these transitions in care and prevent the need for repeat hospital admissions. Closely collaborates with the Transitional Care Team members, primary care providers.
Daily responsibilities will include identification and tracking of patients admitted to hospitals and other care facilities, tracking of a high-risk subset of patients after they return to their homes, remote medical record retrieval, review and documentation, post discharge telephone calls, appointment scheduling, planning and tracking of team member activities including hospital and home visits, remote coordination of patient care, and direct communication with primary care providers. This position will also provide opportunities to build relationships with local physicians and leaders in hospitals, post-acute facilities, and primary care clinics. Other key relationships include hospital case managers, hospitalists, physician specialists, skilled nursing and rehabilitation facility staff.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Responsible for transition of care planning and serve as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge.
Documents all aftercare and transition information in member record.
Secures discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements.
Serves as a bridge between inpatient and outpatient treatment providers.
Notices health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager.
Works with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care.
Identifies community resources and services to improve program effectiveness and quality.
Other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel & PowerPoint skills.
Strong interpersonal, communication and critical thinking skills are required.
Ability to work autonomously is required.
Fluent in English.
EDUCATION AND EXPERIENCE CRITERIA:
Bachelor's degree in related field.
Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting.
EMR experience required
PAY RANGE:
$19.6 - $27.99 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Auto-ApplyHome Health Care Intake/Scheduler Coordinator
Ambulatory care coordinator job in Richmond, VA
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Job Description: We are seeking a reliable and detail-oriented Intake/Scheduler Coordinator to join our home health care team. This position is responsible for managing all new patient referrals, coordinating with healthcare providers, and ensuring a seamless intake process.
Key Responsibilities:
Receive and process referrals from hospitals, physician offices, and other referral sources
Verify patient insurance coverage and eligibility
Obtain prior authorizations as required
Coordinate start-of-care visits with clinical staff
Maintain accurate documentation in electronic medical records (EMR)
Communicate with patients, families, physicians, and insurance providers as needed
Ensure compliance with HIPAA and other regulatory requirements
Qualifications:
High school diploma or equivalent; Associates or Bachelors degree preferred
Experience in a home health or healthcare office setting strongly preferred
Knowledge of Medicare, Medicaid, and private insurance guidelines
Familiarity with EMR systems (e.g., WellSky, Kinnser, Homecare Homebase)
Strong communication and organizational skills
Ability to handle confidential information with discretion
At least 5 years experience in Home Health Intake/Scheduler
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional growth
Doggy Day Care Coordinator
Ambulatory care coordinator job in Richmond, VA
We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Midlothian location. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn's values into all interactions with all pack members, customers and guests.
What is Dog Day Care like at Holiday Barn?
Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise.
The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests.
Day Care Coordinator requirements include:
Supervisory experience - 1-2 years experience leading a team
Pet care experience in a professional pet care environment
Strong communication skills
Strong leadership skills
Ability to work well within a team and lead a team
Positive, can-do attitude
Love of Dogs!
Basic understanding and knowledge of dog behavior
Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions!
We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. *Earn an additional $2/hr on weekends and major holidays!!! (New Years Day, Memorial Day, July 4th, Labor Day, and Thanksgiving weekend Thurs - Sun)*
Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and ability to grow within a company that insists on high values for our customers and employees.
Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.
Patient Care Coordinator - FLOAT- IRG/Herndon Family Medicine
Ambulatory care coordinator job in Herndon, VA
Integrity Rehab Group/Herndon Family Medicine, a brand partner of Upstream Rehabilitation, is looking for a FLOAT Patient Care Coordinator to join our team in Herndon, VA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
This position requires traveling to other nearby clinics in the Herndon/Fairfax area.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator/ Engager
Ambulatory care coordinator job in Woodbridge, VA
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Woodbridge, VA
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Saturday Care Coordinator (can speak Spanish or Mandarin)
Ambulatory care coordinator job in McLean, VA
- Looking to be part of a growing successful child care center? -Efficient part-time coordinator at a leading and thriving child care center in Tysons area, you will be part of a growing business while making a difference in the lives of children. Prior experience in child care setting a plus. The program values great leadership and opportunity for growth
Day to day operations Operations
Hourly rate: 15-18 dollars depending on experience
Responsibilities
Communication (can speak Spanish or Mandarin)
Marketing
Administration
Event planning
Coordination
Qualifications
Availability on Saturday from 9:00 AM to 6:00 PM| Some Weekdays (20-30 hrs per week)
Experience with Microsoft and be computer literate
Love for children
Exceptional Organizational skills: love for attention to detail
Strong sense of urgency; Type A personality a must!
A people's person; you must care deeply for others
Filing
Organized
Auto-ApplyOrthodontic Treatment & Patient Care Coordinator
Ambulatory care coordinator job in Alexandria, VA
Patient Consultation and Education:
Conduct initial consultations with new patients, gathering medical history, discussing concerns, and explaining the orthodontic process. Present treatment plans in a clear and understandable manner, highlighting benefits and addressing any questions or concerns.
Educate patients on different treatment options, associated costs, and expected timelines.
Ensure informed consent is obtained for all treatment procedures.
Treatment Coordination:
Schedule appointments for consultations, treatment procedures, and follow-up visits.
Coordinate treatment plans with the orthodontist, ensuring seamless execution and optimal patient care.
Communicate with patients regarding upcoming appointments, treatment progress, and any necessary adjustments.
Maintain accurate and up-to-date patient records in the practice management software.
Financial Management:
Discuss financial arrangements with patients, including insurance coverage, payment options, and flexible spending accounts.
Process payments and manage patient accounts, ensuring timely billing and collection.
Verify insurance benefits and pre-authorizations for orthodontic treatment.
Assist patients with understanding their financial responsibility and resolving any billing issues.
Patient Care and Experience:
Build rapport with patients, creating a welcoming and supportive environment.
Address patient concerns and questions promptly and professionally.
Ensure patient comfort and satisfaction throughout their orthodontic journey.
Follow up with patients after appointments to ensure their well-being and address any concerns.
Manage patient feedback and resolve any complaints or issues in a timely manner.
Additional Responsibilities:
Assist with marketing and promotional activities, such as community outreach and educational events.
Maintain inventory of orthodontic supplies and materials.
Stay up-to-date on the latest advancements in orthodontic treatment and technology.
Qualifications:
High school diploma or equivalent
Experience in a dental or orthodontic setting preferred
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency in dental practice management software
Ability to work independently and as part of a team
Desired Skills:
Bilingual (Spanish/English) is a requirement
Knowledge of dental insurance billing and coding
Experience with digital orthodontic technology
This job description is intended to provide a comprehensive overview of the Treatment Coordinator/Patient Care Coordinator role in an orthodontic practice. The specific responsibilities may vary depending on the size and structure of the practice.
Patient Care Coordinator, Embedded (Arlington, VA)
Ambulatory care coordinator job in Arlington, VA
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Patient Care Coordinator, Embedded (company's internal name) that will work out of our client's senior-living facilities in Arlington, VA and the surrounding areas specifically,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high-quality care services. They will work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone/in-person for large amounts of the day
Must be compassionate and empathetic towards our patients/families, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior-living facilities.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-PERSON POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
#red
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Hospital Donation Coordinator 2, In-House (Nurse, RN)
Ambulatory care coordinator job in Falls Church, VA
Job Description
Under the general direction of the Regional Manager, Hospital Services, or approved designee, and in accordance with established procedures, the Hospital Donation Coordinator 2, In-House (HDC 2, IH) is responsible for improving the hospital's donation performance by assessing hospital donation outcomes, developing professional relationships with key contacts, and analyzing data to improve processes. To accomplish this, the HDC 2, IH will be assigned to hospitals by the Regional Manager, Hospital Services with frequent travel to those select hospitals. At times, the HDC 2, IH may be required to assist with coverage for other hospitals in the service area.
While in the hospitals as an Infinite Legacy representative, the HDC 2, IH will be responsible for performing follow up after donation activity, rounding on key units, and facilitating educational activities as required. To understand the hospital's donation potential, the HDC 2, IH is also responsible for data analysis towards the identification and execution of improvement opportunities.
Education and Experience:
Bachelor's degree in healthcare, communications, education, science, or a similar field required. In lieu of a Bachelor's degree, an Associate's degree and an additional 2 years of relevant work experience may be considered.
Minimum of 2 years in the Hospital Services department or comes to the role with previous nursing, respiratory therapy or applicable OPO experience.
Professional experience in a hospital setting is highly preferred.
Demonstrated abilities in both autonomous project management and effective teamwork are required.
Required Skills/Abilities:
Proactive team player dedicated to enhancing the quality of donation and transplantation.
Conscientious, ethical, and possesses strong interpersonal skills that contribute to working effectively with a variety of medical professionals.
Acts with flexibility to maintain order in an environment of changing priorities and be capable of handling highly stressful situations in a calm, professional manner.
Strong organizational skills demonstrated competence in short and long-range strategic planning, and the ability to participate as a member of a team is essential.
Demonstrated public speaking ability is also a valued skill.
Demonstrated planning, critical thinking, negotiating, creative problem-solving and analytical skills.
Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization.
Customer-service oriented self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support.
A valid driver's license must be maintained and possession of own reliable, insured automobile.
Ability to work a minimum of 40 hours per week with schedule adjusted to accommodate hospital needs.
Ability to work a flexible schedule due to case-specific and or hospital needs with on call requirements, including nights, weekends, and holidays.
Ability to travel throughout Infinite Legacy's Donor Services Area.??
Duties/Responsibilities:
Develops and maintains client hospital profiles, performs needs assessments to identify obstacles in the donor systems, and implements customized strategic plans to increase hospital-wide organ and tissue donation. Plans are based on the results of death record reviews, industry standards, and evaluation of historical data performance. Implements hospital strategic plans throughout the year while providing updates on progress and executing necessary adjustments.
Carries out activities as described in hospital donation plans for assigned hospitals within the Infinite Legacy service area. Works collaboratively with key hospital leaders, administrators, physicians, and nurses to build comprehensive donation systems. Ensures that all aspects of the organ and tissue donation processes are understood, and regulatory compliance is achieved.
Plans and implements individualized educational programs to meet educational needs for clients. Regularly provides formal and informal education, purposeful rounding, incorporates donation education in staff meetings, hospital skills days and/or learning management system, engages in real-time education during donation activity and develops and/or revises materials as needed. Recognizes the donation challenges and opportunities for each institution and incorporates solutions, based on the strategic plan, into planning of educational programs. Regularly facilitates basic educational in-services.
As required, makes frequent on-site hospital visits to meet with hospital staff during scheduled appointments and informally, performs daily checks on donation activity for HS related information, adjusts hospital visits for presence on units to support donation activity, presents donation-related in-services, holds meetings, consistently updates donation-related resource areas in hospitals, and resolves problems while maintaining a positive professional profile as a representative of Infinite Legacy within the institutions.
Based primarily out of one hospital, performing daily rounds and working from the hospital on a daily basis. Performs rounding duties on a routine basis at other assigned hospitals as applicable.
Rounds regularly in assigned hospitals including the Emergency Department and Intensive Care Unit(s) as appropriate per the visit schedule.
Carries out all associated responsibilities such as daily donation activity checks for HS-related information, constructive on-site presence during organ donation cases, timely follow-up after all organ donation cases, fulfillment of hospital data and resource requests, and assistance with organization of processes such as OPO-hospital “Huddles.” Conducts timely after-action review sessions of recoveries and referrals with key clients to analyze the efficiency of the hospital donor process, identify obstacles, and evaluate client satisfaction with Infinite Legacy's services.
Provides timely on-site referral follow up for on-going organ referrals as applicable. Navigates hospital electronic medical records to locate, document and update pertinent health information in Infinite Legacy's medical record system. Collaborates with the medical team, reviews the plan of care, facilitates effective communication and coordinates with Infinite Legacy clinical teams as appropriate. Rounds regularly and provides education for non-acute units and support departments.
Conducts regular performance coaching meetings with hospital administration, physicians, and nursing leadership. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures. Provides regular feedback to hospital clients and key Infinite Legacy team members including results from medical record reviews, quality assurance mechanisms, donor referral and recovery information, donor outcomes, Hospital Services strategies and research, and plans for future activities. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures.
Ensures the accurate and timely completion of MRR worksheets and summaries at assigned hospitals. Conducts analysis of MRR data to identify opportunities for the realization of additional donation conversion and donation process improvements. Follows up with hospital staff in timely manner for all missed referrals and creates plans to mitigate variances. Compiles, analyzes, and reports data to hospital partners monthly; adjust strategic plans to meet hospital needs.
Works cooperatively with the Hospital Services team to ensure that all departmental standards and hospital services are fulfilled, regardless of prior individual calendar planning.
Proactively aids internal donation team members by anticipating challenges and responding on-site to assist with organ or tissue cases.
In collaboration with the Manager of Hospital Services, maintain, revise and/or create as necessary Memorandum of Understandings (MOUs), Organ and Tissue donation policies and special event materials. Responsible for maintaining current file of each hospital's policies to include brain death, DCD, withdraw of support, organ and tissue donation, and any other relevant policies. Responsible for making sure each of the above policies meets the clinical needs of the organization and current policies are uploaded to the internal electronic system.
Required attendance and participation in organizational trainings, both internal and with hospital partners. Demonstrates competency in skills and attend meetings to obtain input and provide Hospital Services progress reports.
Collaborates with Infinite Legacy's Community Outreach team to work with the hospitals to provide education to hospital staff and their surrounding communities about organ and tissue donation. Works to facilitate hospital participation in Donate Life Month activities and other community outreach activities as applicable.
Maintains accurate and timely documentation in each hospital's profile of regulatory data points, activity, rounding, and outcome of medical record reviews in accordance with departmental goals. Responsible for up-to-date hospital appointments and calendar entry in Outlook.
Personifies confidence and autonomy in the role while managing various clinical and administrative situations and interactions with limited supervision.
Exemplifies innovative and creative thinking while always working toward process improvement in designated hospitals, departmental and organizational goals.
May assist in leading specified team meetings, huddles or projects as assigned by the HS manager.
Carries out donation bridge-conversations with family members when needed.
Assists with clinical needs (DCD assessment, case initiation, donor management) when needed and in conjunction with a phone resource such as a clinical team member and/or medical director.
Works on call shifts that will include nights, weekends, and some holidays to ensure hospital and Infinite Legacy's needs can be met at all times. Frequency of the on-call shifts will be based on departmental staffing.
Trains new team members.
Other duties as assigned.
Working Conditions:
This position requires consistent availability, travel, and certain physical, language, and communication abilities, including:
Works in normal office/hospital environment where there are no physical discomforts due to temperature, noise, dust, etc.
Attention to detail and use of a computer screen may produce mental and visual fatigue.
Frequent travel to meetings, presentations, and other appointments.
Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.
Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.
Willingness and ability to engage in 24-hour on-call responsibilities, including evenings, nights, and weekends. May require extended hours and travel.
Valid driver's license and reliable, insured automobile for transportation.
Work requires standing and walking for various tasks and lifting of supplies up to 40 pounds.
Manual dexterity sufficient to operate telephones and computers.
Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed.
This position is Level 1 - High level of exposure to Blood-borne Pathogens and TB. Employees will be in a hospital setting, including the operating room and may have exposure to donors, or packaged organs and tissues for transplant and/or research. Infinite Legacy will supply proper PPE.
This position requires employees to be fully vaccinated and be able to provide proof.
Health Care Coordinator/LPN
Ambulatory care coordinator job in Tuckahoe, VA
Health Care Coordinator / Licensed Practical Nurse (LPN)
Discovery Village at The West End, Assisted Living Community
Full-Time and Part-Time
Reports To: Director of Health and Wellness
About Us: Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Job Summary:
We are seeking a dedicated and compassionate Health Care Coordinator/Licensed Practical Nurse (LPN) to join our dynamic healthcare team. The ideal candidate will play a key role in coordinating resident care and supporting the team. This position requires excellent communication skills, a strong understanding of resident care protocols, and a commitment to quality and safety.
Key Responsibilities:
Ensures that community follows all federal, state, local laws and regulations as it pertains to clinical care.
Responsible for collecting, analyzing, and reporting occurrence trends, and if necessary, develop/implement improvement plans.
Partners with Administrator and other team members to analyze and maintain all resident and team member health safety.
Partners with pharmacy consultant to provide optimal pharmaceutical services to residents.
Responsible for infection control programming in community.
Responsible for the safe and efficient distribution/administration of injections, nebulizers, moderate wound care per state regulations.
Identifies ongoing needs and services of residents through the assessment/ Service Plan process including documentation for residents with a change in health care status.
Responsible for the completion of the monthly updates and reporting to the responsible party.
Partners with other department coordinators to identify, review, and discuss potential change in service/medication levels and updates the resident's service plan as indicated by state regulations.
Participates in community awareness activities and community relations.
Maintains communications with resident's family and/or responsible party regarding changes in care or health concerns.
Qualifications:
Current licensure as a Licensed Practical Nurse (LPN) in the state of Virginia.
Previous experience in a assisted living, home health or long-term care industries.
Two (2) years experience as a Licensed Nurse
One (1) year nursing management experience.
Must demonstrate competence in assessment skills, injections/medication administration, follow up and triage.
Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Compassionate, patient-centered approach to care.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and continuing education.
A supportive and collaborative work environment.
EOE D/V
Join our team and help us make a difference in the lives of our residents and their families!
#IND JOB CODE: 1005232
Intensive Care Coordinator
Ambulatory care coordinator job in Galax, VA
OPEN UNTIL FILLED
This position exists to provide intensive case management services to children and adolescents at risk of entering or currently placed in a residential facility. To the maximum extent possible this position will engage children and families as full participants in all aspects of the planning and delivery of services (parent as team-leader model) This position will work to transition identified CSA youth across the MRCSB catchment area to a least restrictive setting or facilitate their return from CSA funded residential facilities to the community. In the process, discharge solutions to identified barriers will be developed, while families will be provided added support, education, and opportunities for skill development. The Intensive Care Coordinator will coordinate with identified client and families, residential facilities, and community based service providers in the development of intensive wraparound plans that would reduce the risk of residential placement and/or recidivism.
ESSENTIAL FUNCTIONS:
Completes psychosocial assessment for identified youth. Gathers and evaluates client's psychiatric history, mental status, and diagnosis. Conducts interviews with client and guardian/parent to identify strengths and needs. Develop and implement an individualized service plan based on the individual and family's strengths and needs in order to promote success, safety, and permanence in the home, school, and community. Develops a plan that reflects the best possible fit with the cultures, values, and beliefs of the individual and family.
Performs case management activities related to service coordination, consultation, and advocacy, including engagement of child and family, parent support, the establishment of linkages with community resources, securing services based on individual needs for support and collaborating with family for referrals for varied areas including but not restricted to: housing, school placement/educational, social/recreational/community training, vocational/employment, medical/psychiatric, behavioral healthcare services, nutrition, financial assistance, family support, counseling, human services agencies, legal/court services. Interfaces with residential providers in transitioning children successfully back to their home community. Identifies and problem-solves potential barriers to discharge planning.
Performs activities related to services and CSA procedures including engagement activities, advocacy, assessing, linking and monitoring, treatment planning; discharge planning; and CSA service coordination.
Performs activities related to crisis prevention and intervention. Performs activities related to services and CSA procedures.
Performs activities related to support of the individual and family, including training parents to interface with agencies effectively; encourages and supports the parent's team leadership role in treatment planning, and empowers the family via strengthening the family's voice and experience and ways to share their knowledge with other families.
Performs activities to monitor service delivery, quality of life, and satisfaction. Travels to residential treatment facilities to work face to face with individuals and the treatment team. Conducts utilization reviews of services/interventions provided to the individual in residential treatment facilities.
Collaborates with both informal and formal advocacy groups and organizations to establish linkages for parent support and empowerment.
Documents direct client services and client-related services per CSA requirements, performs periodic summaries and a variety of reports; also documents client needs and assessment activities and completes service-related satisfaction surveys.
OTHER DUTIES:
Attend FAPT, IEP, treatment, court, and psychiatric reviews as appropriate to ensure services between home, step-down, and school are coordinated.
Maintain required trainings
Establishes and maintains comprehensive system of community-based resources and networking to best meet the individuals service needs. Establish professional partnerships with service providers and agencies that result in increased awareness and supports for SED youth. Provide educational supports to increase the awareness of child mental health issues within the community and providers.
QUALIFICATIONS:
Demonstrated knowledge of case management/social work practices and resources available to help individuals with serious emotional disturbance and co-occurring substance abuse.
Skills in family engagement, assessing needs and treatment planning, service coordination, communication (oral and written) and crisis intervention.
Skills in data collection and interviewing.
Demonstrated knowledge of community based resources and needs.
Knowledge and commitment of Wraparound principles and practices and Systems of Care philosophy.
Knowledge of consumer rights, ability to demonstrate positive regard for clients and families.
Basic knowledge of state residential programs and the requirements to maintain licensure of such facilities.
Possession of a valid driver's license and an acceptable driving record. Be willing to conduct extensive travel to various residential treatment facilities in and out of state if necessary.
Strong interpersonal and group facilitation skills.
Minimum Requirements
EXPERIENCE/EDUCATION REQUIRED:
Must possess a minimum of a Bachelor's degree and two years of experience in children's mental health services.