Ambulatory care coordinator jobs in Wellington, FL - 71 jobs

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 2+ years experience as medical assistant required Medical terminology knowledge Fluent in Spanish ECW knowledge preferred 1 year Medical Office experience preferred We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

InBloom Autism Services has created an inviting and engaging, play-based environment for children with Autism Spectrum Disorder (ASD) to develop their skills as well as a supportive, value-driven organization for our team members to do what they do best. We offer an extensive support model for the purpose of continuing the growth and development of our teams. We never stop learning. We are looking for an experienced Care Coordinator for our Clinical Support Center in Ft. Lauderdale who likes the challenge of a fast-paced environment. Ideally, the candidate must possess a willingness and ability to learn quickly and be a motivated and detail-oriented team player. It is important to be polished in appearance and possess great communication skills, professionalism and always with a positive attitude. The Care Coordinator at InBloom Autism Services is someone who takes pride in being organized, paying attention to details, and helping others succeed. In the spirit of InBloom's core value to “always do the right thing” the Care Coordinator works diligently with the rest of the Care Team to make sure the individuals who receive care from InBloom Autism Services can do so without having to worry about the logistics of verifying coverage and maintaining authorizations with their healthcare coverage provider. The Care Coordinator does their part so caregivers can focus on the most important thing: progress for their child. The Care Coordinator is a team-player, an effective communicator, and a positive influence to the rest of the Care Team each and every day. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for pre-certification/authorization and insurance verification for all patients, in coordination with the rest of the Care Coordination team. Research, follow-up, and resolve open & pending authorizations in a timely manner Calculate cash estimates for patients on upcoming visits/ procedures. Document activity in the patient accounts. Accurately enter insurance information into computer system. Concisely, precisely and accurately document all information. Help the Care Team maintain clear communication with patients as well as insurance companies. Work closely with other departments to communicate authorization approvals and denials, patient benefit changes, and other information Maintain strict confidentiality of patient and center related business. Obtain prior authorization for medical services. Scanning medical documents into patient accounts. Performs other related duties as assigned. Qualifications High School Diploma or equivalent. Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught. Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes. Possesses the ability to adjust to constantly changing workloads. Strong Written and Communication skills Ability to multitask and has exceptional organizational skills Ability to communicate and coordinate between departments. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel required None. Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay Range Up to USD $42,000.00/Yr.

PRIMARY PURPOSE: To serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services. ESSENTIAL JOB FUNCTIONS: * Collaborate with physicians, care teams, and other staff members in ensuring patients are directed to the appropriate level of care resources and services. * Collaborate with teams across the care continuum to oversee and ensure appropriate care transitions. * Responsible for the tracking, coordination, and communication of patient referrals * Ensure that referrals are addressed in a timely manner. * Remind patients of scheduled appointments. * Ensure that patient's primary care chart is up to date with information on specialist consult reports. Specialty consultations must be requested within a specific time, as per clinic policy. * Conduct intake/enrollment screening and documentation of all services and referrals on a service plan * Complete appropriate documentation, scheduling, and work in Epic as it pertains to completing all assigned job duties. * Adheres to all departmental policies, procedures, and standard work in completing all assigned tasks and duties. Maintains awareness and understanding of individual and department. * performance measures and embraces improvement efforts and changes to continually meet performance goals. * Determine the client's needs. * Provide clients with referrals to federal, state, and local social services programs. * Document all care provided, directly or indirectly by others (i.e. referrals, services, consults, etc.) * Maintain client confidentiality. * Attends FoundCare programs and other meetings in the community. * Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration. * Become familiar with local community resources. * Complies with all FoundCare program policies and procedures. * Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events. * Attends and participates in all meetings, daily huddles, seminars, and in-service training as required. * Perform other duties, as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of Social Work and community resources * Ability to communicate effectively with others, with or without the use of an interpreter. * Medical terminology, in registration tasks and front desk operations * Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. * Excellent interpersonal, organizational, and communications skills * The ability to multi-task and stay organized. * The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel * A clear understanding of the FoundCare program and related agencies * Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs * The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties. * Ability to lift and carry objects weighing 25 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * Bachelor Degree required. * Minimum of 2 years' experience in clinical settings/FQHC. * Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection. * Excellent written and verbal communication skills. * Valid driver's license, automobile insurance, and a reliable automobile. * PC proficient. * Knowledge of community source organizations. * Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable. Salary Description $21-$23 per hour

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Care Coordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly, and multitasking effectively. The Care Coordinator will work with Sanitas policies and procedures to be the point of contact between the health insurance carrier or hospital and Sanitas facilities. The Care Coordinator plays an important role in customer service inside and outside the facility, as well as clinical data analysis to understand the reason behind the patient utilization of healthcare services. In addition to responsibilities within a single facility, this role often extends to cover multiple centers. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly. Evaluate outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. Engage and attract patients, solve problems and work as a team with the rest of the staff to provide the best customer service possible. Maintain a patient care database by entering new information as it becomes available; verify findings and reports; back up data. Ensure compliance with healthcare regulations and standards. Orient and educate patients and their families by meeting them. Explain the role of the patient care coordinator and initiate the care plan. Provide educational information in conjunction with direct care providers related to their health conditions treatments, procedures, medications reconciliation, available resources. and continuing care requirements. Develop interdisciplinary care plans and other case management tools by participating in meetings. Coordinate information and care requirements with other care providers resolving issues. Encourage Participation, creating an environment where all participants feel comfortable expressing their thoughts. Encourage open dialogue and active participation. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High school graduate or equivalent. Required Experience 3-5 years' experience in clinical or community resource settings. This position requires a clinical background. Required Licenses and Certifications Medical Assistant License. Required Knowledge, Skills, and Abilities Evidence of essential leadership, communication, education, and counseling skills. Proficiency in communication technologies (email, cell phone, etc.). Highly organized with the ability to keep accurate notes and records. Proficiency in medical terminology. Clinical Case Evaluation. Patient and customer management. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Experience with health IT systems and reports is desirable. Local knowledge about and connections to community health care and social welfare resources are desirable. Advanced knowledge of Excel, and EHR preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Required to visit the assigned centers, further emphasizing their commitment to maintaining a unified and patient-centric approach across various locations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time. Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public. Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives. Specifically, you will: Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be. Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively. Assist with procuring medical records, appointments, and follow-up note from external practices. Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality. Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience. Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner. Requirements Requirements Associate's or Bachelor's degree required 5+ years customer service experience in a hospitality or membership role with in-person interaction required Experience in Health Information Management/EMR (Electronic Medical Records) processes Passionate about accuracy, exceptional hospitality, and protecting confidential information Effective, kind, anticipatory and professional business communication using email and phone Knowledge of HIPAA Privacy & Security preferred Benefits Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities

Pediatric-Focused Care Coordination The Population Health and Care Coordinator plays a critical role in overseeing chronic disease management, care coordination, complex case management, and programs aimed at improving quality of life and closing gaps in care for members within the manage care system. This position is responsible for coordinating, educating, and providing expertise to members across the continuum of care, from managing complex medical conditions to addressing chronic diseases. The coordinator promotes adherence to preventative care measures and facilitates healthcare interventions at the most appropriate and safe level, empowering members to self-manage their chronic conditions and take control of their health. This role supports the practitioner-patient relationship by aligning with the established plan of care, utilizing cost-effective and evidence-based practice guidelines. The primary objectives are to address acute healthcare needs, prevent or delay the progression of severe disease stages, and enhance the overall quality of life for members. Through this approach, the Population Health and Care Coordinator works to reduce complications, morbidity, and healthcare costs, ensuring that members receive comprehensive and coordinated care. The coordinator's responsibilities are carried out in accordance with the requirements of Medicaid contracts, Community Care Plan (CCP) Health Services policies and procedures, and Patient-Centered Medical Home (PCMH) standards, ensuring compliance with all relevant regulations and guidelines. By facilitating collaboration among healthcare providers, social services, and community resources, the Population Health and Care Coordinator plays a pivotal role in achieving positive health outcomes and improving the overall well-being of the members served. Essential Duties and Responsibilities: Lead and Coordinate Multidisciplinary Team Efforts: Assigned to one or more physician practices, lead a multi-disciplinary team to identify clients with the highest levels of morbidity, risk, utilization, cost, and gaps in care. Implement strategies to collaborate with providers to improve patient outcomes and quality of care. Care Coordination and Assessment: Analyze clinical information to identify eligible members for the Concierge Care Coordination Program. Conduct a thorough needs assessment for all identified enrollees, including risk stratification to determine health, psychological, educational, and social needs, and establish the level of care required. Review daily census for hospitalized enrollees within the panel; assess needs and coordinate discharge planning. Evaluate hospitalized enrollees for ongoing care coordination, disease management, or open gaps in care, and collaborate with hospitals and providers to address needs. Develop and Monitor Individualized Care Plans: Collaborate with physicians and enrollees to develop individualized care plans. Establish Specific, Measurable, Achievable, Realistic, and Time-bound (SMART) goals that address identified needs, improve quality of life, and evaluate cost and quality outcomes. Regularly update care plans as changes in enrollee status occur, and at least annually; communicate with the multidisciplinary team as needed. Member Engagement and Education: Conduct outreach to enrollees with chronic conditions, multiple gaps in care, or those needing preventive services. Provide education on disease processes, healthy lifestyle changes, and self-management of chronic conditions, consistent with clinical practice guidelines. Educate members on shared decision-making tools to ensure they are informed of all care options, including potential benefits and risks. Empower members to self-manage their conditions to enhance their quality of life. Monitoring and Follow-Up: Conduct outreach and follow-up for enrollees with frequent emergency room visits to identify contributing factors and develop strategies to reduce avoidable ER and hospital admissions. Monitor clinical outcomes, ensure timely medical care, and promote adherence to recommended preventive care, screenings, and medication regimens. Assess barriers when members do not meet treatment goals, do not follow the care plan, or miss important appointments. Collaboration and Communication: Facilitate coordination, communication, and collaboration with members, providers, and other stakeholders to achieve care goals and optimize positive outcomes. Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs, and develop action plans. Conduct multidisciplinary team conferences as needed for clients with significant clinical, social, or behavioral health concerns. Compliance and Documentation: Maintain documentation requirements to meet compliance with quality standards and accreditation requirements related to disease management and care management programs. Acknowledge and protect patient rights regarding confidentiality; adhere to HIPAA guidelines and regulations at all times. Refer cases to the medical director for any questionable, quality, or inappropriate treatment regimens. Additional Responsibilities: Assist in conducting in-home assessments with Concierge Care Coordination Health Social Worker, as needed, to evaluate home safety, appropriateness of the setting, and ensure members have all necessary supplies and medications. Support the practitioner-patient relationship and care plan with a focus on preventing disease exacerbation and complications. Complete other projects, assignments, and duties as assigned to support the goals of the care coordination program. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Bachelor's Degree in Nursing. Master's Degree in Nursing (Preferred) Certificates and Licenses: Registered Nurse licensure in the state of Florida Certified Case Manager (Preferred) Experience: Clinical Experience: 3-5 years of clinical experience in managing chronic diseases, complex medical cases, or care coordination, preferably in settings such as hospitals, outpatient clinics, or community health organizations. Experience in Managed Care/Health Plan Setting: 3-5 years of experience working in a Pediatric managed care, health plan, or insurance environment, specifically in roles related to chronic disease management, case management, or care coordination. Care Coordination and Case Management: Demonstrated experience in coordinating care for members with complex medical needs, including conducting needs assessments, developing care plans, and collaborating with multidisciplinary teams to close gaps in care and improve health outcomes. Utilization Management: Experience with utilization management processes, including prior authorizations, appeals, and reviewing clinical documentation to ensure appropriate use of healthcare resources. Regulatory Knowledge: Familiarity with Medicaid, Medicare, or other state and federal healthcare programs, including knowledge of relevant regulations, compliance standards, and quality benchmarks. Technical Proficiency: Proficient in Microsoft Office Suite and other relevant software for documentation and data management. Experience with electronic health records (EHR) systems such as EPIC, JIVA, or similar platforms is preferred. Skills and Abilities: Self-Motivation and Independence: Demonstrates the ability to self-motivate and work independently, managing time and resources effectively to complete tasks with minimal supervision. Communication: Exceptional oral and written communication skills, with the ability to clearly convey complex information to diverse audiences, including patients, healthcare providers, and team members. Strong interpersonal communication skills, with the ability to effectively collaborate and build relationships within multidisciplinary teams. Organizational and Problem-Solving Skills: Highly organized with excellent problem-solving abilities, capable of managing multiple priorities and tasks in a dynamic healthcare environment. Skilled in professional interaction and human relations, with the ability to navigate complex patient and provider interactions. Team Collaboration: Proficient in processes to build and participate in cross-functional teams, promoting a collaborative approach to care coordination and complex case management. Project Management: Ability to follow through on projects or assignments to successful completion, demonstrating decisive judgment and a commitment to quality outcomes. Motivational Interviewing and Education: Experience with motivational interviewing techniques and understanding of adult learning styles to engage and educate members in self-management of their conditions. Analytical Skills: Strong analytical skills with the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to present information effectively before groups of customers or employees. Mathematical Skills: Competent in basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure. Capable of computing rates, ratios, and percentages, and interpreting bar graphs. Practical Problem-Solving: Ability to solve practical problems and address a variety of concrete variables in situations where only limited standardization exists. Able to interpret various instructions furnished in written, oral, diagram, or schedule form. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these essential functions. Regular Activities: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to handle or feel objects, tools, or controls, reach with hands and arms, and communicate verbally to effectively interact with team members and enrollees. Frequent Activities: The employee is frequently required to stand, walk, and sit, which may involve moving between different areas of the work environment. Occasional Activities: The employee may occasionally be required to stoop, kneel, crouch, or crawl to perform specific tasks or to access certain areas. Lifting Requirements: The employee may occasionally need to lift and/or move items weighing up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Background Screening Notice: In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants. Additional information is available at: *********************************

Job Description We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida. Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide. Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults. Provide information to adolescents regarding opportunities and resources Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned. Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues. Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly. Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence. Participate in permanency and placement staffing and court hearings, as needed Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources Provide data and information to Senior Leadership as requested Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced. Perform other duties as assigned. Skills/Requirements: Years of Experience: 1 year of experience in Child Welfare is strongly preferred. Experience working with adolescents preferred Education/Licenses/Certifications: Bachelor's degree in social work or related field Master's Degree preferred Abilities Required: Ability to make complex decisions and balance the needs of stakeholders involved Ability to be sensitive to the service population's cultural and socioeconomic characteristics Ability to manage execution and direct the work of others towards task completion Ability to provide high customer satisfaction with positive service delivery results Important Notes: ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).

American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day! AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team. This is not a remote position. RESPONSIBILITIES: · Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax. · Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner. · Document reporting or call history will be maintained for department metrics. · AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services. · Use the established protocols for reporting client complaints. · Provide research and resolution on complex issues, including those that have been referred by Client Services. · May coordinate or provide training to new hires. · Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. · May assist in the delegation of work in the absence of the supervisor or manager. · Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls. · Provide extraordinary customer service and collaboration to all internal and external customers. · Performs other related duties as assigned. Requirements · High School Diploma (or equivalent) required. · Healthcare/clinical laboratory or customer service experience is preferred. · Must demonstrate a strong history of dependability and customer service skills. · Experience in a Call Center/Customer service environment preferred. · Data entry experience preferred. · Strong typing and computer skills. · Excellent verbal and written communication skills. · Strong teamwork skills. · Ability to manage stress. · Capable of handling multiple priorities and their time in a high-volume setting. · Willingness to accept additional responsibilities with a positive attitude. · May need to be available on alternating weekends. · Must possess a passion for SAFETY and CUSTOMER SERVICE! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. + Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. + Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. + Uses web-based insurance platforms to generate referral authorizations. + Effectively communicates the physicians/clinicians needs or outstanding items to patients. + Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. + Ensures any missed external appointments are rescheduled and communicated to the PCP. + Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. + Provides extraordinary customer service to all internal and external customers. + Performs other related duties as assigned. **PAY RANGE:** $17.0 - $24.26 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job DescriptionBenefits: Dental insurance Health insurance Training & development Vision insurance House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized Care Coordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a Care Coordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed. Job Responsibilities: Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc. Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc. Ensure persons served receive their medications within established timeframes Conduct medication checks daily and documenting compliance in the applicable EMR system. Monitor all new or updated medications ensuring proper documentation and medication continuity. Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy. Assist facility counselors with discharge planning. Additional tasks and duties as assigned. Required Experience and Qualifications: High School Diploma required. Bachelors Degree Preferred. One (1) year Care Coordinator experience. Two (2) years of Behavioral Health experience. Experience in working with the substance abuse population preferred. Ability to work with a diverse population. Computer Literate

We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: * Free Meal for Each Work Shift * Employee Assistance Program - Wellness Resources for You and Your Family * Competitive Pay Rates * Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash * Options To Get Paid on Your Own Schedule * Certified Great Place to Work * Pathways For Growth Opportunities * Diversity, Equity and Inclusion Training * Tuition Assistance * Student Loan Repayment Assistance * Access To Emergency Financial Assistance * Access To Health, Dental, Vision Insurance * 401K with Employer Matching Contributions As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why: * You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program * You will make a positive contribution to the lives of our residents and families through building deep connections. * You can utilize your creativity and have fun at work! * You will be a part of a dynamic team You'll be great on this team because you have: * Previous experience as a teacher, childcare provider, event planner, or a caregiver. * Seeking a career in healthcare/assisted living * Passion for helping others and seniors * Experience working in an Activities department in an assisted living community is a plus. * Memory care experience is desired. Our people and our residents are at the center of our universe. We can't wait to meet you! The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Arbor8

Event & Hospitality Coordinator - Fort Lauderdale What You'll Do: Coordinate and execute on-site and off-site events and hospitality functions in South Florida and other states. Manage conference room calendars, meeting setups, food and beverage service, and inventory. Track RSVPs, manage event spreadsheets, and support pre- and post-event logistics. Work with vendors, handle order tracking, and maintain departmental records in Excel, Outlook, and MS Teams. Provide on-site event support including registration tables, booths, and firm community/employee engagement events. Collaborate with Facilities, Office Services, and Reception to ensure seamless operations. What You'll Bring: Strong event coordination and hospitality experience, preferably in a professional services environment. Proficiency with MS Office (Excel, Outlook, Teams) required; knowledge of Zoom, Vuture/Marketo/Eloqua, Canva, or Asana a plus. Excellent communication skills for direct interaction with attorneys, clients, and executives. Ability to manage logistics, vendor relations, and data tracking efficiently. Flexible to work in both Fort Lauderdale and Miami offices (1-2 days per week). Professionalism and client-facing experience required. ****************************

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida. Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide. Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults. Provide information to adolescents regarding opportunities and resources Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned. Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues. Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly. Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence. Participate in permanency and placement staffing and court hearings, as needed Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources Provide data and information to Senior Leadership as requested Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced. Perform other duties as assigned. Skills/Requirements: Years of Experience: 1 year of experience in Child Welfare is strongly preferred. Experience working with adolescents preferred Education/Licenses/Certifications: Bachelor's degree in social work or related field Master's Degree preferred Abilities Required: Ability to make complex decisions and balance the needs of stakeholders involved Ability to be sensitive to the service population's cultural and socioeconomic characteristics Ability to manage execution and direct the work of others towards task completion Ability to provide high customer satisfaction with positive service delivery results Important Notes: ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. * Orders have been approved (when needed). * Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). * Completes orders with proper documentation on where patient is scheduled and how patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. * Enters all Inpatient and Outpatient elective procedures in HITS tool. * Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. * Participates in Super Huddle and provides updates on high priority patients referrals. * Addresses referral based phone calls for Primary Care Physicians panel. * Completes and addresses phone messages within 24 hours of call. * Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) * Retrieves consultation notes from the consult tracking tool. * Follows up on all Home Health and DME orders to ensure patient receives services ordered. * Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties * Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems * Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner * Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software * Ability and willingness to travel locally within the market up to 10% of the time * Spoken and written fluency in English; Bilingual a plus PAY RANGE: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite