Ambulatory care coordinator jobs in West Palm Beach, FL - 69 jobs

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Breast Care Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Breast Care Coordinator, you will be responsible for providing technical and administrative support for the breast care program including patient communication and radiologist support. This is a part-time position working 24 hours per week: shifts are Monday, Wednesday, and Friday, 8:00am - 3:30pm. This position is eligible for paid holidays off and paid time off accrual. ESSENTIAL DUTIES AND RESPONSIBLITIES: (70%) Administrative and Technical Support Answers breast care phone calls, schedules patients, and fields calls appropriately Manages daily breast care schedules for efficient workflows Prepares patient letters, including daily printing, proofing, folding and mailing Handles films and CDs coming in and out of the department Manages EMR dashboard for patient workflow, pending patients, and follow up Enters orders in EMR for diagnostic follow up patients Manages prior imaging for scheduled patients Works with clinical team on risk assessments Enters biopsy results in EMR Assists technologists managing MQSA credentials Follow ups with radiologists on pending exams (25%) Patient Support Calls patients with screening mammography results Returns patient phone calls with follow up as appropriate Schedules biopsy patients and calls biopsy patients next day for follow up Acts as a liaison between team and patients waiting for exams (5%) Performs other tasks as assigned

Full-time Description Care Coordinator General Summary: Responsible for coordinating patient shifts and visits, maintaining, and maintaining scheduling records and care logs. This includes accurate and timely communication of scheduling changes between office and field staff. Support Agency leaders within the company's day-to-day operations and general compliance. Address and support the administrative needs of clients and caregivers within the Agency. Patient Population: N/A Essential Functions: Ensure timely staffing and scheduling visits for field staff, including reassignments or call-in replacements. Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll. Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc. Maintain a current client roster with necessary information. Ensure caregivers have met all HR requirements and possess the skills for their assigned patients. Communicate effectively with clients, their families, team members, and other healthcare professionals. Oversee Agency communications, including telephones, mail, email, and fax. Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. Handle after-hours administrative duties as assigned. This description is a general statement of the required essential functions performed regularly and continuously. It does not exclude other duties as assigned. Supervises: N/A Requirements Experience: At least one (1) year experience in a general office environment. Preferred, Health care experience. Skills: Ability to communicate verbally and in writing effectively. Computer skills. Must read, write and comprehend English. Education: High school diploma or equivalent. Licensure/Certification: Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment. Physical Requirements: Prolonged sitting, standing, and walking are required. Ability to handle stressful situations calmly and courteously at all times. Requires working under some stressful conditions to meet deadlines and Company needs. Environmental/Working Conditions: Works primarily in an office environment. Some exposure to unpleasant weather.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 2+ years experience as medical assistant required Medical terminology knowledge Fluent in Spanish ECW knowledge preferred 1 year Medical Office experience preferred We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

PRIMARY PURPOSE: To serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services. ESSENTIAL JOB FUNCTIONS: * Collaborate with physicians, care teams, and other staff members in ensuring patients are directed to the appropriate level of care resources and services. * Collaborate with teams across the care continuum to oversee and ensure appropriate care transitions. * Responsible for the tracking, coordination, and communication of patient referrals * Ensure that referrals are addressed in a timely manner. * Remind patients of scheduled appointments. * Ensure that patient's primary care chart is up to date with information on specialist consult reports. Specialty consultations must be requested within a specific time, as per clinic policy. * Conduct intake/enrollment screening and documentation of all services and referrals on a service plan * Complete appropriate documentation, scheduling, and work in Epic as it pertains to completing all assigned job duties. * Adheres to all departmental policies, procedures, and standard work in completing all assigned tasks and duties. Maintains awareness and understanding of individual and department. * performance measures and embraces improvement efforts and changes to continually meet performance goals. * Determine the client's needs. * Provide clients with referrals to federal, state, and local social services programs. * Document all care provided, directly or indirectly by others (i.e. referrals, services, consults, etc.) * Maintain client confidentiality. * Attends FoundCare programs and other meetings in the community. * Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration. * Become familiar with local community resources. * Complies with all FoundCare program policies and procedures. * Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events. * Attends and participates in all meetings, daily huddles, seminars, and in-service training as required. * Perform other duties, as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of Social Work and community resources * Ability to communicate effectively with others, with or without the use of an interpreter. * Medical terminology, in registration tasks and front desk operations * Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. * Excellent interpersonal, organizational, and communications skills * The ability to multi-task and stay organized. * The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel * A clear understanding of the FoundCare program and related agencies * Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs * The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties. * Ability to lift and carry objects weighing 25 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * Bachelor Degree required. * Minimum of 2 years' experience in clinical settings/FQHC. * Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection. * Excellent written and verbal communication skills. * Valid driver's license, automobile insurance, and a reliable automobile. * PC proficient. * Knowledge of community source organizations. * Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable. Salary Description $21-$23 per hour

Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time. Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public. Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives. Specifically, you will: Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be. Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively. Assist with procuring medical records, appointments, and follow-up note from external practices. Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality. Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience. Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner. Requirements Requirements Associate's or Bachelor's degree required 5+ years customer service experience in a hospitality or membership role with in-person interaction required Experience in Health Information Management/EMR (Electronic Medical Records) processes Passionate about accuracy, exceptional hospitality, and protecting confidential information Effective, kind, anticipatory and professional business communication using email and phone Knowledge of HIPAA Privacy & Security preferred Benefits Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities

This position coordinates, educates, and provides expertise to members across the continuum of care from complex medical to chronic conditions as well as promote compliance with preventative care measures. The position coordinates healthcare interventions designed to facilitate care at the lowest level that can safely be achieved focusing on closing immediate goals and empowering members to self-manage chronic conditions and emphasize control of the disease. The Population Health Care Manager complements the practitioner-patient relationship through support of the established plan of care, using cost-effective, recommended practice guidelines. The goal is to address any acute needs as well as to prevent or delay severe stages of disease progression and enhance the member's quality of life. In doing so, this position helps to reduce complications and morbidities in an effort to improve health and reduce the costs of the member's healthcare services. Job functions are performed in accordance with requirements of the Medicaid contract, Community Care Plan Health Services (CCP) policies and procedures, and Patient Centered Medical Home (PCMH) standards. Essential Duties and Responsibilities: Assigned to one or more physician practices, leads a multi-disciplinary team of professionals, to coordinate efforts to identify clients with highest level of morbidity, risk, utilization, cost and gaps in care and implement ways to collaborate with providers to improve outcomes and quality of care. Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs and develop a plan of action to provide quality care. Analyze clinical information to identify members and to determine eligibility and appropriateness for enrollment in the population health management. Review daily census for any enrollee in their panel admitted to the hospital; assess need for and coordinate discharge planning as needed. Assess hospitalized enrollees for the need for ongoing care coordination, disease management or open gaps in care, working with hospital and providers to meet enrollee needs. Conduct outreach and follow-up on any enrollee with a pattern of emergency room visits to assess for contributing factors and develop actions to reduce avoidable emergency room and potentially avoidable hospital admissions. Provide outreach to any enrollee identified as having a chronic condition(s), not well managed or with multiple gaps in care and in need of preventive services. For all enrollees identified for care management, conduct a thorough needs assessment, including a risk stratification is completed to determine health, psychological, educational, and social needs, and the level of care requirements. In collaboration with the physician and enrollee, develop an individualized care plan. Establish Specific, Measurable, Achievable, Realistic and Time bound goals that address identified needs, improve member quality of life, and promote evaluation of the cost and quality outcomes of the care provided. Collaborate with healthcare team in assessing the progress, toward individual health care goals, to optimize patient adherence to medical plan of care, including medication adherence, evidence-based care, and specific screenings for recommended preventive care. Assess barriers when member has not met treatments goals, is not following treatment plan of care, or has not kept important appointments. Update the member care -plan as changes in status occur and at least annually; communicate with the multidisciplinary team as indicated. Provide member education on disease process and healthy lifestyle changes; reminders, and/or telephone calls to improve self-management of specific conditions that are consistent with clinical practice guidelines. In conjunction with Population Health Social Worker, may conduct in-home assessments, on an as needed basis, to assess the member's home environment to evaluate for safety, appropriateness of setting and to ensure member has all needed supplies and medications. Conduct multidisciplinary team conferences as needed for any client with significant clinical, social, or behavioral health concerns, who has been unable to eliminate barriers to care and who would benefit from a more collaborative approach to address needs. The PHCM nurse will coordinate a multidisciplinary team meeting at minimum ever six (6) months for any child under age 21, residing in a skilled nursing facility or receiving skilled nursing in the home as part of the Enhanced Care Coordination program, contractually required by AHCA. The PHCM nurse will ensure that each child under age 21, residing in a skilled nursing facility or receiving private duty nursing in the home will have a signed Freedom of Choice form completed and in the child's record. Forms will be updated at minimum, every six (6) months. Work with CCP Provider Relations team to incorporate shared decisions making tools and provide routine reporting of clients in need of closing care gaps, identified as having high risk chronic conditions to assist in comprehensive management of their patient population. Support the practitioner-patient relationship and plan of care with an emphasis for the prevention of disease exacerbation and complications. Educate members regarding shared decision-making tools to ensure the member is informed of all care options and potential harms and benefits. Educate and empower members towards self-management while increasing quality of life. Facilitate coordination, communication, and collaboration with the member and other stakeholders in order to achieve goals and maximize positive member outcomes. Assist with the development of educational materials/tools for deployment as part of the DM programs. Develop an understanding of and ensure compliance with accreditation requirements for standards related to DM programs. Maintain requirements of documentation as reflected in audits to meet compliance with quality standards. Acknowledges patient's rights on confidentiality issues, always maintains patient confidentiality, and follows all HIPAA guidelines and regulations. Refer to the medical director for any questionable, quality, or inappropriate treatment regimen and/or care. Complete other projects, assignments, and duties, as assigned. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Registered nurse licensure in the State of Florida. Certified case manager or certified diabetes educator preferred. Minimum of five years of clinical experience and two years of experience in a health maintenance organization or disease management organization. Knowledge of Microsoft Office and internet software. Skills and Abilities: Ability to self-motivate. Ability to communicate effectively. Exceptional skills of independence, organizational, communication, problem-solving, professional interaction, and human relation skills, as well as analytical skills and problem-solving ability. Proficient with processes to build teams and participate in cross-functional teams. Ability to follow a project or assignment through to successful completion. Experience with motivational interviewing techniques and adult learning styles. Decisive judgment and ability to work with minimal supervision. Excellent oral and written communication skills, with problem-solving abilities. Exceptional interpersonal communication skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Background Screening Notice: In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants. Additional information is available at: ???? h********************************

Job Description We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day! AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team. This is not a remote position. RESPONSIBILITIES: · Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax. · Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner. · Document reporting or call history will be maintained for department metrics. · AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services. · Use the established protocols for reporting client complaints. · Provide research and resolution on complex issues, including those that have been referred by Client Services. · May coordinate or provide training to new hires. · Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. · May assist in the delegation of work in the absence of the supervisor or manager. · Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls. · Provide extraordinary customer service and collaboration to all internal and external customers. · Performs other related duties as assigned. Requirements · High School Diploma (or equivalent) required. · Healthcare/clinical laboratory or customer service experience is preferred. · Must demonstrate a strong history of dependability and customer service skills. · Experience in a Call Center/Customer service environment preferred. · Data entry experience preferred. · Strong typing and computer skills. · Excellent verbal and written communication skills. · Strong teamwork skills. · Ability to manage stress. · Capable of handling multiple priorities and their time in a high-volume setting. · Willingness to accept additional responsibilities with a positive attitude. · May need to be available on alternating weekends. · Must possess a passion for SAFETY and CUSTOMER SERVICE! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Job DescriptionBenefits: Dental insurance Health insurance Training & development Vision insurance House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized Care Coordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a Care Coordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed. Job Responsibilities: Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc. Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc. Ensure persons served receive their medications within established timeframes Conduct medication checks daily and documenting compliance in the applicable EMR system. Monitor all new or updated medications ensuring proper documentation and medication continuity. Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy. Assist facility counselors with discharge planning. Additional tasks and duties as assigned. Required Experience and Qualifications: High School Diploma required. Bachelors Degree Preferred. One (1) year Care Coordinator experience. Two (2) years of Behavioral Health experience. Experience in working with the substance abuse population preferred. Ability to work with a diverse population. Computer Literate

Care Guide Hourly Rate: $22.83Location: On-site, Pompano Beach, FL About PorterPorter is a fast-growing healthcare-technology and services company, built on the mission of simplifying and improving the care-at-home journey for patients and members. Leveraging advanced analytics, AI-driven tools, and a dedicated care-guide team, Porter delivers personalized care coordination, risk-adjustment support, and comprehensive member services - helping payers, providers, and members navigate complex care requirements with clarity and compassion. Porter stands at the forefront of care-coordination innovation, striving to deliver high-quality, efficient, and patient-centric support across the care continuum. About the RoleThe Care Guide acts as a personal resource to Porter members (customers, patients, caregivers) to assist with a wide variety of healthcare-related needs and helps them to be successful in navigating through their healthcare journey. Ideal candidates will have the experience, drive, and compassion to seek out opportunities to proactively identify needs and resources to meet those needs, help members to understand the complexities of our healthcare system, ensure that members are fully utilizing their insurance plan benefits, and reduce costs (e.g., locate cost-effective solutions, identify the most appropriate site of care, help prevent avoidable admissions/readmissions, etc.). Job responsibilities include, but are not limited to: · Scheduling practitioner visits for in-home or health assessment · Assist members with all aspects of the Porter relationship, account, products, and Porter's Member Platform · Proactively identify the needs of members and provide personalized service · Act as a comprehensive resource for assisting members with a broad range of healthcare questions and needs · Identify and document Social Determinants of Health (SDOH) and assist with identification of community resources · Facilitate communications to bridge between patients and appropriate clinical teams as needed · Help identify and facilitate education resources to assist members in their self-care · Interpret and articulate Health Plan benefits and coverage, and ensure that members are fully utilizing their benefits · Be readily available to assist members via omnichannel resources (phone, email, chat) · Manage & update customer CRM (Salesforce Service Cloud) · Document relevant details about all patient/Caregiver interactions. · Boost member satisfaction and loyalty by providing consistently excellent experience and striving to go above and beyond. · Assist members with hospital discharges (when applicable): o Coordinates and facilitates patient discharge planning in collaboration with other healthcare professionals. o Collaborate with patients, caregiver(s), and healthcare team to facilitate a discharge process that enhances patient satisfaction and adherence to discharge orders, and ensures efficiency of time and resources involved in each patient discharge. o Review case notes from Hospital providers to identify Durable Medical Equipment (DME) needs, schedule requested appointments, and/or facilitate other needs required to ensure optimal outcomes for patients post-discharge. o Act as concierge to identify and facilitate DME procurement and follow-up appointment needs for patients What You'll Need Qualifications That Are Preferred· 2-3 years of experience working in direct contact with patients in a healthcare setting · Demonstrated ability to interpret and apply health insurance benefits · A strong sense of empathy, compassion, and friendliness (extroverted and people-oriented) · Drive to go above and beyond to ensure that members/patients/caregivers feel genuinely supported and valued during challenging times · Exceptional communication skills, both written and oral, with the ability to assist others (customers and coworkers alike) with sincerity, respect, and compassion · Strong time management and organizational skills to juggle meetings and various administrative requirements while keeping member needs at the forefront · Must be an excellent listener, both to ensure that the member feels valued/respected and to identify any potential needs that the member may not be directly articulating · Ability to work with team to cover on-call and holiday schedules as needed Qualifications That Are Required · High School Diploma · Ability to keep all company-sensitive documents and systems secure $21 - $22.83 an hour The Benefits of Working with Porter Benefits - Medical Dental Vision Paid Holidays Paid Time Off Equipment Support A fun team and special culture We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida. Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide. Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults. Provide information to adolescents regarding opportunities and resources Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned. Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues. Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly. Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence. Participate in permanency and placement staffing and court hearings, as needed Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources Provide data and information to Senior Leadership as requested Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced. Perform other duties as assigned. Skills/Requirements: Years of Experience: 1 year of experience in Child Welfare is strongly preferred. Experience working with adolescents preferred Education/Licenses/Certifications: Bachelor's degree in social work or related field Master's Degree preferred Abilities Required: Ability to make complex decisions and balance the needs of stakeholders involved Ability to be sensitive to the service population's cultural and socioeconomic characteristics Ability to manage execution and direct the work of others towards task completion Ability to provide high customer satisfaction with positive service delivery results Important Notes: ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).

We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: * Free Meal for Each Work Shift * Employee Assistance Program - Wellness Resources for You and Your Family * Competitive Pay Rates * Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash * Options To Get Paid on Your Own Schedule * Certified Great Place to Work * Pathways For Growth Opportunities * Diversity, Equity and Inclusion Training * Tuition Assistance * Student Loan Repayment Assistance * Access To Emergency Financial Assistance * Access To Health, Dental, Vision Insurance * 401K with Employer Matching Contributions As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why: * You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program * You will make a positive contribution to the lives of our residents and families through building deep connections. * You can utilize your creativity and have fun at work! * You will be a part of a dynamic team You'll be great on this team because you have: * Previous experience as a teacher, childcare provider, event planner, or a caregiver. * Seeking a career in healthcare/assisted living * Passion for helping others and seniors * Experience working in an Activities department in an assisted living community is a plus. * Memory care experience is desired. Our people and our residents are at the center of our universe. We can't wait to meet you! The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Arbor8

Event & Hospitality Coordinator - Fort Lauderdale What You'll Do: Coordinate and execute on-site and off-site events and hospitality functions in South Florida and other states. Manage conference room calendars, meeting setups, food and beverage service, and inventory. Track RSVPs, manage event spreadsheets, and support pre- and post-event logistics. Work with vendors, handle order tracking, and maintain departmental records in Excel, Outlook, and MS Teams. Provide on-site event support including registration tables, booths, and firm community/employee engagement events. Collaborate with Facilities, Office Services, and Reception to ensure seamless operations. What You'll Bring: Strong event coordination and hospitality experience, preferably in a professional services environment. Proficiency with MS Office (Excel, Outlook, Teams) required; knowledge of Zoom, Vuture/Marketo/Eloqua, Canva, or Asana a plus. Excellent communication skills for direct interaction with attorneys, clients, and executives. Ability to manage logistics, vendor relations, and data tracking efficiently. Flexible to work in both Fort Lauderdale and Miami offices (1-2 days per week). Professionalism and client-facing experience required. ****************************

Job DescriptionDescription: Care Coordinator General Summary: Responsible for coordinating patient shifts and visits, maintaining, and maintaining scheduling records and care logs. This includes accurate and timely communication of scheduling changes between office and field staff. Support Agency leaders within the company's day-to-day operations and general compliance. Address and support the administrative needs of clients and caregivers within the Agency. Patient Population: N/A Essential Functions: Ensure timely staffing and scheduling visits for field staff, including reassignments or call-in replacements. Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll. Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc. Maintain a current client roster with necessary information. Ensure caregivers have met all HR requirements and possess the skills for their assigned patients. Communicate effectively with clients, their families, team members, and other healthcare professionals. Oversee Agency communications, including telephones, mail, email, and fax. Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. Handle after-hours administrative duties as assigned. This description is a general statement of the required essential functions performed regularly and continuously. It does not exclude other duties as assigned. Supervises: N/A Requirements: Experience: At least one (1) year experience in a general office environment. Preferred, Health care experience. Skills: Ability to communicate verbally and in writing effectively. Computer skills. Must read, write and comprehend English. Education: High school diploma or equivalent. Licensure/Certification: Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment. Physical Requirements: Prolonged sitting, standing, and walking are required. Ability to handle stressful situations calmly and courteously at all times. Requires working under some stressful conditions to meet deadlines and Company needs. Environmental/Working Conditions: Works primarily in an office environment. Some exposure to unpleasant weather.

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Social Work and community resources. Ability to communicate effectively with others, with or without the use of an interpreter. Medical terminology, in registration tasks and front desk operations. Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. Excellent interpersonal, organizational, and communications skills. The ability to multi-task and stay organized. The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel. A clear understanding of the FoundCare program and related agencies. Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs. The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to lift and carry objects weighing 25 pounds or less. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited institution is required. Minimum of 2 years' experience in clinical settings/FQHC. Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection. Excellent written and verbal communication skills. Valid driver's license, automobile insurance, and a reliable automobile. PC proficient. Knowledge of community source organizations. Bilingual preferred: English and Haitian Creole/Spanish is highly desirable. Salary Description $21-$24/hr

Pediatric-Focused Care Coordination The Population Health and Care Coordinator plays a critical role in overseeing chronic disease management, care coordination, complex case management, and programs aimed at improving quality of life and closing gaps in care for members within the manage care system. This position is responsible for coordinating, educating, and providing expertise to members across the continuum of care, from managing complex medical conditions to addressing chronic diseases. The coordinator promotes adherence to preventative care measures and facilitates healthcare interventions at the most appropriate and safe level, empowering members to self-manage their chronic conditions and take control of their health. This role supports the practitioner-patient relationship by aligning with the established plan of care, utilizing cost-effective and evidence-based practice guidelines. The primary objectives are to address acute healthcare needs, prevent or delay the progression of severe disease stages, and enhance the overall quality of life for members. Through this approach, the Population Health and Care Coordinator works to reduce complications, morbidity, and healthcare costs, ensuring that members receive comprehensive and coordinated care. The coordinator's responsibilities are carried out in accordance with the requirements of Medicaid contracts, Community Care Plan (CCP) Health Services policies and procedures, and Patient-Centered Medical Home (PCMH) standards, ensuring compliance with all relevant regulations and guidelines. By facilitating collaboration among healthcare providers, social services, and community resources, the Population Health and Care Coordinator plays a pivotal role in achieving positive health outcomes and improving the overall well-being of the members served. Essential Duties and Responsibilities: Lead and Coordinate Multidisciplinary Team Efforts: Assigned to one or more physician practices, lead a multi-disciplinary team to identify clients with the highest levels of morbidity, risk, utilization, cost, and gaps in care. Implement strategies to collaborate with providers to improve patient outcomes and quality of care. Care Coordination and Assessment: Analyze clinical information to identify eligible members for the Concierge Care Coordination Program. Conduct a thorough needs assessment for all identified enrollees, including risk stratification to determine health, psychological, educational, and social needs, and establish the level of care required. Review daily census for hospitalized enrollees within the panel; assess needs and coordinate discharge planning. Evaluate hospitalized enrollees for ongoing care coordination, disease management, or open gaps in care, and collaborate with hospitals and providers to address needs. Develop and Monitor Individualized Care Plans: Collaborate with physicians and enrollees to develop individualized care plans. Establish Specific, Measurable, Achievable, Realistic, and Time-bound (SMART) goals that address identified needs, improve quality of life, and evaluate cost and quality outcomes. Regularly update care plans as changes in enrollee status occur, and at least annually; communicate with the multidisciplinary team as needed. Member Engagement and Education: Conduct outreach to enrollees with chronic conditions, multiple gaps in care, or those needing preventive services. Provide education on disease processes, healthy lifestyle changes, and self-management of chronic conditions, consistent with clinical practice guidelines. Educate members on shared decision-making tools to ensure they are informed of all care options, including potential benefits and risks. Empower members to self-manage their conditions to enhance their quality of life. Monitoring and Follow-Up: Conduct outreach and follow-up for enrollees with frequent emergency room visits to identify contributing factors and develop strategies to reduce avoidable ER and hospital admissions. Monitor clinical outcomes, ensure timely medical care, and promote adherence to recommended preventive care, screenings, and medication regimens. Assess barriers when members do not meet treatment goals, do not follow the care plan, or miss important appointments. Collaboration and Communication: Facilitate coordination, communication, and collaboration with members, providers, and other stakeholders to achieve care goals and optimize positive outcomes. Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs, and develop action plans. Conduct multidisciplinary team conferences as needed for clients with significant clinical, social, or behavioral health concerns. Compliance and Documentation: Maintain documentation requirements to meet compliance with quality standards and accreditation requirements related to disease management and care management programs. Acknowledge and protect patient rights regarding confidentiality; adhere to HIPAA guidelines and regulations at all times. Refer cases to the medical director for any questionable, quality, or inappropriate treatment regimens. Additional Responsibilities: Assist in conducting in-home assessments with Concierge Care Coordination Health Social Worker, as needed, to evaluate home safety, appropriateness of the setting, and ensure members have all necessary supplies and medications. Support the practitioner-patient relationship and care plan with a focus on preventing disease exacerbation and complications. Complete other projects, assignments, and duties as assigned to support the goals of the care coordination program. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Bachelor's Degree in Nursing. Master's Degree in Nursing (Preferred) Certificates and Licenses: Registered Nurse licensure in the state of Florida Certified Case Manager (Preferred) Experience: Clinical Experience: 3-5 years of clinical experience in managing chronic diseases, complex medical cases, or care coordination, preferably in settings such as hospitals, outpatient clinics, or community health organizations. Experience in Managed Care/Health Plan Setting: 3-5 years of experience working in a Pediatric managed care, health plan, or insurance environment, specifically in roles related to chronic disease management, case management, or care coordination. Care Coordination and Case Management: Demonstrated experience in coordinating care for members with complex medical needs, including conducting needs assessments, developing care plans, and collaborating with multidisciplinary teams to close gaps in care and improve health outcomes. Utilization Management: Experience with utilization management processes, including prior authorizations, appeals, and reviewing clinical documentation to ensure appropriate use of healthcare resources. Regulatory Knowledge: Familiarity with Medicaid, Medicare, or other state and federal healthcare programs, including knowledge of relevant regulations, compliance standards, and quality benchmarks. Technical Proficiency: Proficient in Microsoft Office Suite and other relevant software for documentation and data management. Experience with electronic health records (EHR) systems such as EPIC, JIVA, or similar platforms is preferred. Skills and Abilities: Self-Motivation and Independence: Demonstrates the ability to self-motivate and work independently, managing time and resources effectively to complete tasks with minimal supervision. Communication: Exceptional oral and written communication skills, with the ability to clearly convey complex information to diverse audiences, including patients, healthcare providers, and team members. Strong interpersonal communication skills, with the ability to effectively collaborate and build relationships within multidisciplinary teams. Organizational and Problem-Solving Skills: Highly organized with excellent problem-solving abilities, capable of managing multiple priorities and tasks in a dynamic healthcare environment. Skilled in professional interaction and human relations, with the ability to navigate complex patient and provider interactions. Team Collaboration: Proficient in processes to build and participate in cross-functional teams, promoting a collaborative approach to care coordination and complex case management. Project Management: Ability to follow through on projects or assignments to successful completion, demonstrating decisive judgment and a commitment to quality outcomes. Motivational Interviewing and Education: Experience with motivational interviewing techniques and understanding of adult learning styles to engage and educate members in self-management of their conditions. Analytical Skills: Strong analytical skills with the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to present information effectively before groups of customers or employees. Mathematical Skills: Competent in basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure. Capable of computing rates, ratios, and percentages, and interpreting bar graphs. Practical Problem-Solving: Ability to solve practical problems and address a variety of concrete variables in situations where only limited standardization exists. Able to interpret various instructions furnished in written, oral, diagram, or schedule form. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these essential functions. Regular Activities: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to handle or feel objects, tools, or controls, reach with hands and arms, and communicate verbally to effectively interact with team members and enrollees. Frequent Activities: The employee is frequently required to stand, walk, and sit, which may involve moving between different areas of the work environment. Occasional Activities: The employee may occasionally be required to stoop, kneel, crouch, or crawl to perform specific tasks or to access certain areas. Lifting Requirements: The employee may occasionally need to lift and/or move items weighing up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Background Screening Notice: In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants. Additional information is available at: *********************************

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.