Ambulatory care coordinator jobs in Wheaton, IL - 157 jobs
All
Ambulatory Care Coordinator
Home Care Coordinator
Health Care Coordinator
Patient Care Coordinator
Case Management Coordinator
MDS Coordinator
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Ambulatory care coordinator job in Deerfield, IL
Job Description
The Patient CareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Bachelor's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$31k-39k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Care Coordinator
Haymarket Center 4.0
Ambulatory care coordinator job in Chicago, IL
Job DescriptionDescription:
Haymarket Center, a leader in the field of addiction and recovery programs and comprehensive behavioral health solutions is seeking a CareCoordinator to join our team!
The CareCoordinator will work closely with medical providers and the CareCoordination team. The CareCoordinator provides individualized and evidence based substance use recovery services to patients identified in various hospital Emergency Departments and Medical Stabilization Units.
Requirements:
The ideal candidate will:
Possess CACD, CRADC, MAAT or MISA certification from IAODAPCA.
Two years prior experience working with individuals with substance use disorders, completing screenings, & assessments.
Additional experience providing healthcare education and completing case management activities.
One year experience facilitating therapeutic or educational groups.
High School diploma or GED.
Experience working with culturally diverse populations.
Must possess a valid driver's license and able to have driving privileges through the agency's insurance program.
$36k-46k yearly est. 25d ago
Part-Time Patient Care Coordinator - Front Desk | No Nights, On-Call or Weekends!
Communications & Power Industries 4.8
Ambulatory care coordinator job in Munster, IN
CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.
As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.
We have an immediate need for a dependable and experienced individual to join our medical team as a part-time Patient CareCoordinator - Front Desk for our ASC based in Munster, IN.
Responsibilities
Serves patients by greeting and helping fill out registration paperwork upon check in.
Schedule patients into ECW for procedures as received from other facilities, and coordinate with other facilities to maintain schedule for multiple providers.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Manage patient accounts by verifying insurance, updating personal and financial information at each visit, confirming eligibility and benefits, and securing required pre-certifications and authorizations for scheduled procedures.
Create charts and schedules for each procedure day (includes labels, nursing packets and insurance information).
Provide information concerning outstanding patient balances and collect outstanding funds.
Collect co-pays and create patient receipts.
Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner.
Answer a multi-line telephone and route callers to the appropriate person.
Maintain the patient waiting area.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing all needs on the weekly order sheet and scheduling equipment service and repairs.
Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation.
Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients.
Ensure all vendors/visitors sign-in and wear appropriate identification.
Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee.
When needed, open and sort all office mail.
Scanning paper records/charts received to appropriate patient's chart in EMR and maintaining said records.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned to support the mission, values, and strategies of CPIhealth.
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.
Requirements
High School diploma or equivalent.
Recent front desk experience in a medical setting.
BLS certified a plus.
Knowledge of medical terminology and medical environment a plus.
Knowledge of insurance a plus.
Exceptional customer service skills.
Ability to multi-task, problem solve, and prioritize tasks based on urgency.
Friendly, positive and professional demeanor.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Pay rate: $16 - $18 per hour, depending on experience
Schedule: Part-time, 18-24 hours, Monday/Wednesday/Thursday
$16-18 hourly 7d ago
Lombard, IL Care Coordinator (Nursing Consultant)
University of Illinois at Chicago 4.2
Ambulatory care coordinator job in Lombard, IL
Hiring Department: Lombard Core FTE: 1 Work Schedule: M-F 8am - 4:30pm Shift: Days # of Positions: 1 Workplace Type: Hybrid Salary Range (commensurate with experience): $53,000.00 - 62,000.00 / Annual Salary
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary The DSCC Core/Connect Care Nursing Consultant provides carecoordination services to families eligible for these two programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Nursing Consultant is expected to engage and develop strong partnerships with families through completing comprehensive assessments and person-centered care plans, monthly interactions, and coordination of resources. It also offers consultation to other members of the multi-disciplinary team utilizing skills and knowledge acquired from academic training and professional experience as a Registered Nurse. Duties & Responsibilities • False • Under the direction of the regional manager, performs active carecoordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan. Facilitates 30-day ( or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources. Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions. Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL). Join and participate in Medicaid managed care clinical rounds occasionally. Join and participate in DSCC multidisciplinary meetings as needed. Engage as necessary with the transition of care team to promote effective discharge planning. Educate, support, and connect families with resources for a seamless age transition. Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients). Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals. Completes consistent and timely documentation (within 48 hours) to ensure case record compliance as established by procedures. Identifies critical incidents and collaborates with all involved providers for resolution. Manages clinically complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship. Apply effective communication skills to improve families' health literacy. Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being. Active participation in post-records reviews and completion of recommended remediation within the expected timeline. Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed. Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications. • May mentor/coach carecoordination team members and participants/caregivers on self-management of chronic diseases, medication adherence, and prevention. May contribute as a subject matter expert on health education initiatives such as immunizations, weight management, the importance of physical activities, etc. May support other licensed and unlicensed carecoordinators in verifying and interpreting clinical conditions, treatments, mental/behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources. • Assists families with private/public health insurance through effective benefits management practices for recipients. Identify financial needs and a
Minimum Qualifications
* Licensed as a registered professional nurse in the State of Illinois (If an Illinois Resident is licensed as a professional nurse in a state other than Illinois, the applicant must meet the criteria established by the Illinois Department of Financial and Professional Regulation to obtain the proper licensure within five (5) months of the date of appointment.)
* Bachelor's degree
* Two years of public health or specialized nursing experience
Preferred Qualifications
To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
$53k-62k yearly 13d ago
Stabilization Home Case Management Coordinator
UCP Seguin of Greater Chicago 4.3
Ambulatory care coordinator job in Cicero, IL
Job Description
The Stabilization Case Management Coordinator is a key player in enhancing the productivity, effectiveness, and efficiency of the QIDP team within the Department of Case Management. This role is crucial in ensuring the Agency remains compliant with IDHS documentation requirements related to participants' Personal Plans and Implementation Strategies.
Qualifications and Education RequirementsBachelor's degree (or higher) in Social work, Psychology or a related field, as required by state regulations.
QIDP certified or possess 40 hours of DHS mandated QIDP classroom training.
Minimum of two years successful work experience with person withdevelopmental disabilities, including one year supervisory experience.
Valid Illinois Driver's License with proof of insurance
Job Posted by ApplicantPro
$46k-59k yearly est. 5d ago
Care Coordination and Support: High Fidelity Wraparound (CCSW)
Ada Brand 4.8
Ambulatory care coordinator job in Chicago, IL
Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways CareCoordinators link families to traditional outpatient services as well as Pathways specific services.
JOB SUMMARY (Summary of Position's Duties and Responsibilities):
The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the carecoordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Essential Functions:
• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload
• Provide intensive carecoordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services
• Facilitate the creation of safety and crisis prevention plans
• Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary
• Enact Ada S. McKinley CareCoordination Model with each individual and family
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide carecoordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards
Any Additional Functions/Responsibilities:
• Helping find services and supports in the person-served community or natural environment
• Good writing skills in order to complete required documentation
• Strong organizational skills
• Self-starter and multitasker
• Exceptional customer service skills
• One-two years of experience managing large case loads
• Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to
Outlook calendar and correspondence, etc.
• Provide a high-level of customer service and client engagement.
• The ability to learn through in-person, virtual, and web-based trainings.
• Must be organized, able to meet timelines, manage a case load, and be a self-starter
• Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
• Maintain caseload of 1:12 (based on population)
• Performs other related tasks as needed.
POSITION QUALIFICATIONS:
Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Professional Licensure/Certifications: None
Job Knowledge, Skills & Experience:
• Experience working with Children/adolescents and families is required
• Experience with carecoordination is a plus
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software
• Bilingual is preferred
Other Requirements:
Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required
Auto Insurance: Proof of valid auto insurance
Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….):
computer, signature pad, cell phone, fax machine, copier
WORKING CONDITIONS
Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients.
Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea
meetings, meet with clients and families and attend any required trainings and program/organization meeting.
Environmental Factors
Physical Demands
• The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about.
Compensation
60,000 to 65,000 Annually
Benefits
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Dental
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Tuition reimbursement
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer
Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.
To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.
$40k-52k yearly est. 60d+ ago
MDS Coordinator (RN)
Nexus at Geneva 3.9
Ambulatory care coordinator job in Geneva, IL
Join us at the Nexus of care and compassion.
MDS Coordinator (RN) Benefits:
Medical/Dental/Life/Vision coverage
401k
Employee rewards programs
PTO package and paid holidays
Tuition Reimbursement
Growth from within
Team-oriented work environment
MDS Coordinator (RN) Responsibilities:
As an MDS Coordinator (RN), you will develop goals for improving treatment and care plans in your nursing home.
You will evaluate the patient care for the facility's residents in your nursing home.
You will meet with the nursing staff, patient caretakers, and resident families to discuss conditions and treatment plans.
You will approve resident applications for your nursing home.
MDS Coordinator (RN) Qualifications:
Bachelor's degree in nursing.
A current, valid license to practice as a nurse in Illinois.
2 years or more experience in a long-term care facility.
Previous experience in an MDS Coordinator role.
Excellent communication and organization skills.
keywords: mds coordinator, minimum data set, skilled nursing facility, rn
Compensation details: 75000-90000 Yearly Salary
PI5784f1341bcf-26***********4
$62k-77k yearly est. Easy Apply 2d ago
Value Based Care Coordinator
Tapestry 360 Health
Ambulatory care coordinator job in Chicago, IL
Job Title Description: Value Based CareCoordinator FLSA Status: Exempt Summary: The Value Based CareCoordinator plays a critical role in improving patient outcomes and supporting the organization's value-based care and payment metrics. This position is responsible for managing hospital admission, discharge, and transfer processes and ensuring seamless coordination of care for patients transitioning from hospital to home or other care settings. The role involves assisting with various projects, initiatives, and outreach to support achieving performance in accordance with value-based contracts.
Essential Duties and Responsibilities:
* Oversee the admission, discharge, and transfer processes to facilitate smooth transitions for patients.
* obtain patient records/summaries and ensure timely follow-up appointments with PCPs are scheduled
* Collaborate with hospital care managers and outreach to patients while hospitalized
* Collaborate with healthcare teams to ensure follow up and continuity of care during transitions from inpatient to outpatient care
* Act as a liaison between patients, families, healthcare providers, and community resources.
* Coordinate patient entry into T360H health centers.
* Monitor high-cost, high-utilizer patient lists to engage and encourage appointments with care team members.
* Engage non-established patients, schedule appointments, and assist with PCP changes.
* Review insurance-supplied patient and reattribution lists for accuracy.
* Monitor attribution lists from managed care organizations for proper coordination of care.
* Participate in quality improvement and empanelment initiatives.
* Conduct outreach and education to targeted patient populations to help close care gaps
* Other duties as assigned
Qualifications:
Required Education and/or Experience:
* High school diploma or equivalent required, Associate's or Bachelor's degree preferred; education in Medical Assisting or another healthcare-related field preferred.
* Previous experience in hospital carecoordination, case management, or related healthcare roles.
* Working knowledge of EMR systems preferred.
* Microsoft office experience (including Excel) preferred
Language Skills:
* Bilingual in Spanish preferred
Competencies:
* Strong understanding of healthcare systems and patient care transitions.
* Excellent communication and interpersonal skills, with the ability to work collaboratively.
* Ability to clearly document work in written format.
Physical Demands and Work Environment:
* Primarily office-based with some requirements for on-site hospital and health center visits.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary and Benefits:
* The annual salary range for this position is $45,000 and $55,000 annually based on experience and qualifications.
* Tapestry 360 Health offers a comprehensive benefits package, including health insurance, dental insurance, retirement savings plans, paid time off, and continuing education. This position may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program.
Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time.
Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention.
How to Apply: Interested candidates are encouraged to visit the Tapestry 360 Health website to explore career opportunities and submit an application. Please apply online at **********************************
Tapestry 360 Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential duties and responsibilities either unaided or with the assistance of a reasonable accommodation to be determined by Tapestry 360 Health on a case-by-case basis.
Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
$45k-55k yearly 60d+ ago
Home Care Service Coordinator
Addus Homecare Corporation
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 10053 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$35k-51k yearly est. 12d ago
Home Care Service Coordinator
Addus Homecare
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 10053 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$35k-51k yearly est. 12d ago
Care Coordinator, Pathways
LSSI
Ambulatory care coordinator job in Chicago, IL
Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
Competitive salary based upon relevant education, experience, and licensure.
Salary $48,000/Annually.
Plus, a 3-month one time retention bonus of $2000.
Opportunity for advancement.
Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
The paid training you need to learn, grow, and succeed!
Essential Functions:
Facilitate the intake process and provide education on LSSI services.
Perform screenings and help clients create an overall coordination plan.
Provide education to families about mental, behavioral, and physical health needs and resources available.
Become familiar with organizations on the North/Northwest Side of Chicago to provide linkages.
Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources.
Connect clients/families with needed services.
Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery.
Knowledge of LSSI programs and how to access services, including crisis services.
Carry a caseload of clients and perform timely follow-up.
Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.
Position Qualifications:
High school diploma or equivalent with five (5) years of clinical supervised experience or a bachelor's degree in social work, counseling, family therapy, or related human service field required.
Certified Family Partnership Professional (CFPP), CADC, Community Health Worker (CHW), or Licensed Practical Nurse (LPN) preferred.
Background check clearance required.
CRSS, CPRS, or other Peer Certification preferred.
Bilingual, both verbal and written, preferred.
Experience working with Children/adolescents and families preferred.
Knowledge of LSSI programs and how to access services, including crisis, required.
Trained and demonstrated competency in the Electronic Health Record preferred.
Demonstrated understanding of the levels of care in both mental health and substance use/misuse preferred.
Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
Valid driver's license, in good standing for the state of residency required. Access to reliable transportation required.
Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
$48k yearly 6d ago
Care Coordinator
Sertoma Star Services 3.5
Ambulatory care coordinator job in Matteson, IL
Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role
The CareCoordinator will focus on coordinatingcare across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition.
Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members.
• Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members.
• Provides consistent follow-up with members and providers to ensure that services are appropriate and effective
• Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers.
• Consults with medical professionals to assist in determining medical needs.
Other Duties
• Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice.
• Uses sound business and customer service practices in providing support to internal and external customers.
• Seeks continuous learning about best practices in community-based services.
• Collaborates with other teams and staff to enhance services
• Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures.
• Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license.
• Knowledge and/or experience in mental health services.
• Minimum of one year's experience working with individuals with psychiatric disorders and working
knowledge of the recovery model preferred.
• One-year case management, carecoordination, linkage, outreach, and/or community support experience preferred.
• Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served.
• Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available.
• Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits
Generous paid time off
13 Paid holidays
Medical/Dental/Vision Insurance Plans
Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
Employee Assistance Program
403(b) with company match
Tuition assistance
Eligibility for Public Service Loan Forgiveness
Ongoing training and development opportunities
Health, Safety, and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.
$37k-51k yearly est. 49d ago
Care Coordinator
Chenmed
Ambulatory care coordinator job in North Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned CareCoordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$16.5-23.6 hourly Auto-Apply 60d+ ago
Perinatal Care Coordinator
PCC Community Wellness Center 3.2
Ambulatory care coordinator job in Chicago, IL
ESSENTIAL DUTIES & RESPONSIBILITIES
Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management
Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source
Advocate on patient's behalf if needed to ensure completion of referrals
Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol
Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly.
Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC
Contribute to patient education materials and strategies to support carecoordination
Work with manager and team to create flow charts, workflows and document tracking process as needed
Follow guidelines to enhance carecoordination for high-need, high-risk patients, tracking of high-risk areas as needed
Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care
Provides excellent customer service to internal and external customers
Regularly attend and participate in monthly site team meetings
Engages patients as active participants in their care
According to manager discretion, supports various program areas, including but not limited to:
Reach Out and Read
Lead Exposure Follow-up CareCoordinationIllinois Breast & Cervical Cancer Prevention
Referral prior authorization
Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens
Other duties as assigned
Qualifications
BASIC QUALIFICATIONS
Knowledge of:
Knowledge or experience with Microsoft Office
Knowledge or experience with electronic health record software
Ability to:
Follow-through, assume responsibility and use good judgment.
Ability to work at a computer terminal for extended periods of time on a daily basis.
Maintain professionalism under stressful situations.
Excellent customer service and telephone skills.
Self motivated and directed with the ability to prioritize and work efficiently under pressure.
Effective and creative problem solving.
Ability to understand and follow verbal and written communication.
Organized and able to manage competing priorities a must.
Resourcefulness in problem solving.
Experience/Training:
High School Diploma or GED equivalent,
Associates or Bachelor's degree preferred
Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
PERSONAL CHARACTERISTICS
Detail oriented with the ability to work with minimal/no supervision.
Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
Language Skills:
Bilingual in English/Spanish required.
$35k-45k yearly est. 16d ago
In home care - Care Team Coordinator
Senior Helpers-Bolingbrook, Il
Ambulatory care coordinator job in Mundelein, IL
Job Description
Care Team Coordinator - Non-Medical Home Care
We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care.
Our care model incorporates Age-Friendly Care, focusing on:
What Matters to each client
Mobility
Mind
Medication
Pay & Benefits
Starting pay: $18/hour, paid bi-weekly
Performance-based pay reviews
Paid Time Off (PTO)
Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household
Paid training
Bonuses
Client referral incentive
Mileage reimbursement for qualifying travel
Caribou rewards - Earn points that turn into gift cards
Team events
Promotion opportunities
TapCheck - Early access to earned wages
ResponsibilitiesCare Team & Leadership Support
Support, mentor, and oversee caregivers in the field
Conduct caregiver check-ins, reviews, and performance feedback
Assist with caregiver training and onboarding as needed
Provide in-field caregiver support to clients as needed
Provide coverage for caregiver sickness or vacation as needed
Assist with caregiver hiring
Participate in on-call rotation monthly
This role includes travel between clients on a regular bases
Age-Friendly CareCoordination (4Ms Framework)
What Matters
Ensure care plans reflect each client's goals, preferences, routines, and values
Encourage caregivers to deliver care that aligns with what matters most to the client and their family
Mobility
Promote safe mobility and independence for clients
Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques
Mind
Observe and report changes in cognition, mood, or behavior
Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns
Medication
Support caregivers in following medication reminders and documentation per care plan
Monitor and report concerns related to medication adherence, side effects, or changes in condition
Administrative & Office Support
Assist with front desk and office tasks
Communicate effectively with clients, families, caregivers, and office staff
Maintain accurate documentation related to carecoordination and caregiver support
Requirements
1+ year professional Caregiving or CNA experience is required
Basic computer skills
Reliable, insured vehicle and valid driver's license
Willingness to travel locally as needed
Authorized to work in the USA
Ability to provide 2 professional references
Preferred (Not Required)
CNA certification
Scheduling, training, or administrative experience
Experience working with older adults using person-centered or Age-Friendly Care approaches
Why Apply?
This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
$18 hourly 14d ago
Lead Home Care Service Coordinator
Addus Homecare
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
Pay: $20/HR to $29/HR
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$20 hourly 54d ago
Lead Home Care Service Coordinator
Addus Homecare Corporation
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
Pay: $20/HR to $29/HR
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$20 hourly 9d ago
Perinatal Care Coordinator
PCC Community Wellness Center 3.2
Ambulatory care coordinator job in Berwyn, IL
ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source
* Advocate on patient's behalf if needed to ensure completion of referrals
* Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol
* Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly.
* Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC
* Contribute to patient education materials and strategies to support carecoordination
* Work with manager and team to create flow charts, workflows and document tracking process as needed
* Follow guidelines to enhance carecoordination for high-need, high-risk patients, tracking of high-risk areas as needed
* Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care
* Provides excellent customer service to internal and external customers
* Regularly attend and participate in monthly site team meetings
* Engages patients as active participants in their care
* According to manager discretion, supports various program areas, including but not limited to:
* Reach Out and Read
* Lead Exposure Follow-up CareCoordination
* Illinois Breast & Cervical Cancer Prevention
* Referral prior authorization
* Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens
* Other duties as assigned
$35k-45k yearly est. 46d ago
In home Care - Care Team Coordinator
Senior Helpers-Bolingbrook, Il
Ambulatory care coordinator job in New Lenox, IL
Job Description
Care Team Coordinator - Non-Medical Home Care
We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care.
Our care model incorporates Age-Friendly Care, focusing on:
What Matters to each client
Mobility
Mind
Medication
Pay & Benefits
Starting pay: $18/hour, paid bi-weekly
Performance-based pay reviews
Paid Time Off (PTO)
Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household
Paid training
Bonuses
Client referral incentive
Mileage reimbursement for qualifying travel
Caribou rewards - Earn points that turn into gift cards
Team events
Promotion opportunities
TapCheck - Early access to earned wages
ResponsibilitiesCare Team & Leadership Support
Support, mentor, and oversee caregivers in the field
Conduct caregiver check-ins, reviews, and performance feedback
Assist with caregiver training and onboarding as needed
Provide in-field caregiver support to clients as needed
Provide coverage for caregiver sickness or vacation as needed
Assist with caregiver hiring
Participate in on-call rotation monthly
This role includes travel between clients on a regular bases
Age-Friendly CareCoordination (4Ms Framework)
What Matters
Ensure care plans reflect each client's goals, preferences, routines, and values
Encourage caregivers to deliver care that aligns with what matters most to the client and their family
Mobility
Promote safe mobility and independence for clients
Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques
Mind
Observe and report changes in cognition, mood, or behavior
Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns
Medication
Support caregivers in following medication reminders and documentation per care plan
Monitor and report concerns related to medication adherence, side effects, or changes in condition
Administrative & Office Support
Assist with front desk and office tasks
Communicate effectively with clients, families, caregivers, and office staff
Maintain accurate documentation related to carecoordination and caregiver support
Requirements
1+ year professional Caregiving or CNA experience is required
Basic computer skills
Reliable, insured vehicle and valid driver's license
Willingness to travel locally as needed
Authorized to work in the USA
Ability to provide 2 professional references
Preferred (Not Required)
CNA certification
Scheduling, training, or administrative experience
Experience working with older adults using person-centered or Age-Friendly Care approaches
Why Apply?
This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
$18 hourly 14d ago
Care Coordinator - Supervisor
Chenmed
Ambulatory care coordinator job in Dolton, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times.
Manages, coaches and provides training to CareCoordinators; ensures they are following company processes. Training can also include other roles as needed.
Implements new processes per Referral COE.
Conducts monthly CareCoordinator meetings and weekly visits to medical centers.
Assists CareCoordinators with solving issues pertaining to referrals.
Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members.
Addresses / resolves any customer-service issues.
Works closely with the Management Team and Administrators in relation to strategic business planning.
Manages Referral Approval Process- Use Referral Approval Process Checklist.
Communicates alternative/approvals to Referral Coordinator.
Follows up with MMD/Specialist/MND if no response after 24hours.
Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives.
Processes New Patient Referral Exception from Sales Team (if applicable to your market).
Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager.
Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings.
Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers.
Analyzes Referral Workflow Report.
Generates Weekly Analysis Report and send to CareCoordinators.
Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director.
Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director.
Establishes consistent and strong relationships with specialists' provider offices.
Collaborates with network leaders to identify network gaps.
Identifies root cause of problems and trends; participates in developing solutions.
Works with provider's and organization staff to resolve the issue and monitor recurrence.
Ensures all elective procedures are entered into HITS prospectively.
Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary.
Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction.
Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so.
Covers for CareCoordinator as needed.
When needed meet with specialist office and Network Director.
Manages time for CareCoordinators with Center Managers.
Maintains PPL in conjunction with Network Director.
Other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace
Ability to determine proper resolution of problems based on defined alternatives
Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook
Ability and willingness to travel locally and regionally up to 50% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or GED required
One (1) to three (3) years of healthcare experience such as carecoordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population
PAY RANGE:
$49,871 - $71,243 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
PAY RANGE:
$49,871 - $71,243 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
How much does an ambulatory care coordinator earn in Wheaton, IL?
The average ambulatory care coordinator in Wheaton, IL earns between $38,000 and $66,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Wheaton, IL
$50,000
What are the biggest employers of Ambulatory Care Coordinators in Wheaton, IL?
The biggest employers of Ambulatory Care Coordinators in Wheaton, IL are: