Ambulatory care coordinator jobs in Yuba City, CA - 26 jobs
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Ambulatory Care Coordinator
Intake Coordinator
Patient Care Coordinator
Managed Care Coordinator
Clinical Services Coordinator
Home Care Coordinator
Case Management Coordinator
Nurse Coordinator
Health Care Coordinator
Patient Care Coordinator (Onsite)
Pacific Medical 3.7
Ambulatory care coordinator job in Roseville, CA
Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.
We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time Patient CareCoordinator in the Roseville, CA office. This position requires the individual to drive frequently (5-40 percent of the time.) This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment.
Responsibilities include:
• Answering phones.
• Ordering patient item(s).
• Communication with outside vendors.
• Data entry.
• Scheduling appointments.
• Shipping and receiving.
• Provide other administrative duties as needed.
Requirements:
• High School Diploma or Equivalent
• Valid Driver's License
• Shipping and Receiving experience
Hourly Range: $20-$23
Candidates that apply must be hard working, self-motivated, possess strong customer service and communication skills, good work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply. The final candidate will submit to a detailed background check.
$20-23 hourly Auto-Apply 11d ago
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ECM Care Coordinator
Turning Point Community Programs 4.2
Ambulatory care coordinator job in West Sacramento, CA
Turning Point Community Programs is seeking a ECM CareCoordinator/LVN for our Enhanced Care Management (ECM) program in West Sacramento, CA. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider.
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $30.00 - $35.15 per hour + Sign-on Bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
$30-35.2 hourly 60d+ ago
Case Management Coordinator, Palliative & Oncology Care (Part Time Day 32 Hours)
Kaiser Permanente 4.7
Ambulatory care coordinator job in Roseville, CA
In addition to the responsibilities listed below, this position is also responsible for supporting case management services for palliative or oncology patients to ensure quality of care using an interdisciplinary approach; assisting others with creating population-based reports on outcomes specific to palliative or oncology patients; helping team members collaborate between palliative or oncology patients, families, community resources, and medical staff/providers; making post disposition follow-up calls to all patients who are not referred to an ambulatory case/care management program using specific instructions and guidance; and assisting in facilitating a smooth transfer to home or an alternate facility, and acting as a contact person for dispositions while resolving standard issues.
Essential Responsibilities:
+ Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
+ Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
+ Assists in providing services related to the initial case assessment by: coordinating with patients and their families to evaluate needs, goals, and current services with day-to-day supervision; determining initial eligibility, benefits, and education for all admissions with day-to-day supervision; entering authorization data (e.g., authorization data regarding admitting/principle diagnoses, bed type(s), and disposition data for accuracy, after visit summary) with general guidance; supporting others in exploring options to assure that quality, cost-efficient care is provided; and leveraging working knowledge to assess medical necessity for hospital admission and required level of care to inform physicians.
+ Assists in monitoring and evaluating plan of care by: coordinating resources and services to assure continuity and quality of care; supporting the review and updating of authorizations, attending case management rounds with clinicians, and reviewing diagnoses as needed; contacting patients periodically to assess progress toward treatment milestones and care plan goals with day-to-day supervision; assisting with identifying barriers to achieving goals and ensuring that they are discussed with the patient and care team thoroughly; assisting with verifying that all services remain consistent with established guidelines and standards; and documenting/updating the patients case in all medical files with minimal guidance.
+ Assists in providing services related to the case-planning process by: partnering in the development of a client-focused case management plan with treatment goals based on the patients and familys/caregivers needs under limited guidance; collaborating with health-care team, patient, and caregivers to assure plan of care is safe, agreeable, and appropriate with guidance; and validating that the plan is consistent with regulatory, accreditation, and regional guidelines with some guidance.
+ Supports efforts to remain updated on current research, policies, and procedures by: coordinating with others to attend seminars, workshops, and approved educational programs and workshops specific to professional needs; contributing to the implementation of systems, processes, and methods to maintain team knowledge of community resources, with some guidance; analyzing operational team data and key metrics applied to own work with limited guidance; making suggestions for change or improvement as needed with minimal guidance; and learning about and adhering to policies and regulations impacting the teams work with minimal guidance.
+ Assists in services related to patient disposition by: assisting in identifying patients ready for disposition planning activities under guidance; beginning to develop, evaluate, coordinate, and communicate a comprehensive disposition plan in collaboration with the patient, family, physician, nurses, social services, and other healthcare providers and agencies; and obtaining authorizations/approvals as needed for services for the patient with day-to-day supervision.
+ Assists in connecting patients with existing services by: supporting patients with gaining access to care based on their needs and integrating or referring them into existing programs/services with minimal guidance; referring patients to outside entities, ambulatory case managers, care managers, social workers, and/or internal/external resources as appropriate with guidance; and gathering and summarizing information for making location-specific adaptations as necessary.
+ Assists others in serving as liaison between internal and external care by: reviewing benefits/services available based on regulations or specific coverage to patients, families, and other members of the community, and assisting with problem solving identified concerns with general supervision; providing case management to a limited caseload of low-risk patients referred to external facilities/agencies with general supervision; learning and applying standard strategies and concepts to propose recommendations in interdisciplinary team meetings with internal and/or external stakeholders with guidance; and leveraging working knowledge of the patients case to act as a resource for physicians, health plan administrators, and contracted vendors.
Minimum Qualifications:
+ Minimum one (1) year of palliative care experience.
+ Completion of palliative care training including pain and symptom management, nutrition and hydration, psychosocial and spiritual care, and hospice from the Center to Advance Palliative Care (CAPC).
+ Bachelors degree in Nursing or related field OR Minimum three (3) years of experience in case management or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Written Communication; Maintain Files and Records; Acts with Compassion; Business Relationship Management; Company Representation; Managing Diverse Relationships; Relationship Building; Member Service
Preferred Qualifications:
+ Registered Nurse License (in the state where care is provided).
COMPANY: KAISER
TITLE: Case Management Coordinator, Palliative & Oncology Care (Part Time Day 32 Hours)
LOCATION: Roseville, California
REQNUMBER: 1390758
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
$51k-66k yearly est. 60d+ ago
Home Care Coordinator (RN,LVN)
Habitat Health
Ambulatory care coordinator job in Sacramento, CA
Job Description
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ******************************
Role Scope:
We are looking for a Home CareCoordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home CareCoordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting.
Core Responsibilities & Expectations for the Role
Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong.
Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants.
Exhibit and honor Habitat's values.
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone, and provide effective communication with nursing therapy, aides, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
In coordination with the growth team, help evaluate whether prospective participants' home care needs can be met via the program
Assist with staffing/scheduling activities, soliciting, and input from managers
Participate in end-of-life care, coordination, and support
Performs related duties as assigned.
Required Qualifications:
Three (3) years of relevant professional experience such as home care, primary care, experience with an elderly population
Bachelor's Degree in a related field (e.g. nursing, gerontology, healthcare management)
Minimum of three (3) years of case management in a clinical or home setting with a frail or elderly population, or home care administration experience.
Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law. (if applicable).
Preferred Qualifications:
Healthcare/clinical Licensure (e.g. LVN, RN, SW)
Bilingual: Spanish/Mandarin/Cantonese preferred.
A state issued driver's license, personal transportation, and auto insurance as required by law.
Location:
Sacramento, CA (Onsite)
Compensation:
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $29-$42 hourly. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
How Habitat Health supports you:
Medical, Dental, and Vision plans with competitive coverage for employees and dependents
Health Savings Account with employer contribution
Flexible Spending Account
12 weeks of fully paid Parental Leave for birthing and non-birthing parents
401k with match
CME and License Reimbursements for clinical team members
Short and Long Term Disability
Voluntary Life Insurance
Paid Vacation Time
Paid Sick Time
10 company holidays
Employee Assistance Program with access to mental health programs, legal and financial support, and much more!
Vaccination Policy, including COVID-19
At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment
Our Commitment to Diversity, Equity, and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************.
E-Verify Participation Notice
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can
take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Beware of Scams and Fraud
Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option: *******************************
$29-42 hourly Easy Apply 28d ago
Care Coordination Support - Tuesday- Saturday Schedule
Butte Home Health 3.7
Ambulatory care coordinator job in Chico, CA
The Home Health CareCoordinator Support role provides essential administrative and workflow support to ensure smooth daily operations within the Home Health department. This position assists with coordination activities, documentation management, scheduling needs, and communication tasks that help keep processes timely, organized, and compliant.
Key responsibilities include:
Core Duties
Manage and maintain daily and weekly schedules with accuracy.
Process, track, and monitor orders, ensuring they are managed promptly and sent out correctly.
Review and update productivity information as needed.
Handle transfer updates and maintain a clean and accurate transfer report.
Answer, route, and return phone calls in a timely, professional manner.
Assist with monthly scheduling tasks
Support with AI and project roll out
Oversee the flow of schedules and ensure related documentation is completed or faxed appropriately.
CC Assistant Functions
Assist with records requests and ensure documents are organized and submitted properly.
Provide backup support for phones, transfers, and daily routing tasks.
Help maintain and organize the instructions department materials.
Support growing departmental needs as volume increases.
Provide coverage during absences and offer backup for a CareCoordinator to maintain department flow.
Qualifications
Strong attention to detail with the ability to track multiple moving parts. MULTITASKING is a must!
Excellent communication skills (phone, written, and in-person).
Ability to prioritize and shift tasks based on department demands.
Comfortable learning and working within EMRs, scheduling programs, and internal systems (including AV tasks and AutoMynd).
Reliable, organized, and able to maintain accuracy in fast-paced and high-volume situations.
Strong problem-solving skills with initiative to resolve gaps or delays in workflows.
Ability to work both independently and collaboratively within the carecoordination team.
Prior experience in a healthcare office, scheduling, or administrative coordination role preferred but not required.
$61k-93k yearly est. 16d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in Sacramento, CA
As a Patient CareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon 8-5pm,Tues 10-7pm, Wed 8-5pm, Thrs 8-5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20.00
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$37k-46k yearly est. Auto-Apply 5d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Ambulatory care coordinator job in Sacramento, CA
AMP California, P.C. - DBA Destination Aesthetics
Patient CareCoordinator
Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget
Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time
About Us
AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured
Position Overview
We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism.
This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture.
What You'll Do
Greet and serve as the first point of contact for all patients
Support providers by ensuring chart documentation is complete and patient flow is smooth
Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
Schedule appointments, answer calls, and conduct patient outreach
Educate patients on services, promotions, rewards, and financing options
Build strong patient relationships that promote loyalty and repeat visits
Contribute to re-engagement and retention strategies
If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.
Qualifications
Compensation & Perks
At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:
Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
Recharge Time - flexible PTO and holiday closures to support balance and well-being
Shared Success - profit-sharing opportunities for eligible management and support staff
Our Culture
Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.
Driven by Values
Leadership - Lead the Way
Excellence - Be the Wow
Growth - Pursue Growth
Integrity - Be Honest
Community - Cultivate Community
Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful.
Work Environment
This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required.
Equal Employment Opportunity Statement
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law
$20-23 hourly 15d ago
BHBH Care Coordinator
Pala Band of Mission Indians
Ambulatory care coordinator job in Alta, CA
Job DescriptionSalary:
Title: BHBH CareCoordinator
Department/Division: Social Services
Status: Full-Time / Monday Friday, 8:00 AM 4:30 PM (evenings and weekends as needed)
Salary: Hourly/ DOE
Supervisor: BHBH Program Manager, Social Services Director
Subordinates: None
POSITION SUMMARY:
The BHBH CareCoordinator provides intensive case management and housing-focused carecoordination for individuals and families currently experiencing or at high risk of homelessness. The coordinator plays a key role in connecting clients to stable housing, supportive services, and long-term wellness through a culturally responsive, trauma-informed approach.
The position is embedded within a tribal wraparound team and collaborates with Indian Health Services, Behavioral Health, Courts, Parole/Probation, Child Welfare, and other tribal and community-based agencies to promote housing stability, self-sufficiency, and access to essential services.
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintain a caseload of 1215 clients, ensuring at least 14 hours of monthly service contact per client, including weekly face-to-face visits.
Conduct thorough intakes within two (2) weeks of referral, identify immediate needs, and begin developing an individualized care plan.
Within 30 days, complete a Plan of Care (POC) and 24-hour Crisis Plan based on client strengths, cultural values, and housing needs.
Collaborate with housing providers, landlords, and agencies to secure and maintain permanent housing placements.
Assist clients in completing housing applications, gathering documentation, and navigating housing authority or tribal housing processes.
Provide tenancy support services, including budgeting, life skills, communication with landlords, and eviction prevention strategies.
Coordinate transportation for appointments and emergency services as needed.
Facilitate access to supportive services, including mental health, substance use treatment, benefits enrollment, and vocational programs.
Monitor service delivery and act as liaison between the client, family, and team to ensure quality and consistency.
Maintain up-to-date, strength-based client records and complete all documentation in a timely manner.
Attend and participate in tribal and county housing case conferencing, team meetings, and interagency collaborations.
Conduct home visits and field-based outreach to support client engagement and housing retention.
Identify and advocate for culturally responsive resources that reflect the needs of Native families and individuals.
Assist with community education and outreach related to housing stability and homelessness prevention.
Support the development and implementation of housing-related programs and policies within the Tribe.
Participate in required training, staff development, and reflective supervision.
Other duties as assigned.
SECONDARY DUTIES AND RESPONSIBILITIES:
Analyze complex problems and develop culturally appropriate, solution-focused plans.
Manage detailed records, data collection, and client communications effectively.
Interpret housing regulations and funding requirements to support client eligibility and program compliance.
Provide input into program design and continuous improvement based on client outcomes.
KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES:
Knowledge of housing-first and trauma-informed care models, especially in serving individuals and families experiencing or at risk of homelessness.
Familiarity with local housing systems, public benefits, and supportive services.
Strong interpersonal and communication skills to engage with clients, community partners, and landlords.
Ability to work independently with strong follow-through, while contributing to a collaborative team environment.
Ability to maintain accurate documentation, case notes, and timely reporting.
Cultural sensitivity and respect for Native communities; support for tribal values and philosophies.
Basic computer skills for data entry, communication, and use of case management systems.
Must maintain confidentiality and follow ethical guidelines at all times.
Previous experience working with Native American communities or vulnerable populations preferred.
MINIMUM QUALIFICATIONS:
Bachelors or Masters Degree in Social Work, Human Services, Sociology, Criminal Justice, or a related field preferred.
In lieu of a degree, four (4) years of relevant experience in housing navigation, case management, or supportive services may be considered
Minimum of one (1) year of relevant experience in housing navigation, case management, or supportive services.
Experience working in or alongside tribal communities is highly preferred.
Demonstrated commitment to equity, social justice, and trauma-informed care.
Must maintain strict confidentiality regarding all tribal and client matters.
OTHER REQUIREMENTS:
All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums.
SUBMIT APPLICATION TO:
Jobs - Pala Tribe
$41k-66k yearly est. 30d ago
Intake Coordinator
First Call Hospice 4.0
Ambulatory care coordinator job in Citrus Heights, CA
So, you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener!
The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited.
When you join First Call Hospice Team, we will
Offer an extensive orientation, tailored to your needs.
Have 401K available to all full time employees with profit sharing.
First Call Hospice is growing and looking for experienced, compassionate Intake Coordinator to join our team!
Job Description
The Intake Coordinator is responsible for managing the patient intake process, including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, participating in a daily intake stand up meeting, monitoring portals and managing the insurance verification and authorization processes.
DUTIES & RESPONSIBILITIES
Monitors partner portals for incoming referrals.
Carries out daily patient referral and intake operations including implementation and execution of intake best practices.
Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
Establishes and maintains positive working relationships with current and potential referral sources.
Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for hospice care, plan of care initiation, and coordination of care with multiple service providers.
Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
Maintains comprehensive working knowledge of Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by First Call Hospice
Requirements
The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
Demonstrates good communication, negotiation, and public relations skills.
Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.
Pay: $20.00 - $28.00 per hour
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
$20-28 hourly Auto-Apply 17d ago
Nutrition Care Coordinator - Pacific Time Zone
Option Care 4.1
Ambulatory care coordinator job in Sacramento, CA
Extraordinary Careers. Endless Possibilities.
With the nation's largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Summary:
Qualified individual who supports enteral nutrition patients by coordinating the provision of formula and supplies in an accurate and timely basis. Maintains a cohesive relationship with all related enteral staff to maximize the effectiveness of the nutrition program.
Job Description:
Job Responsibilities
Performs monthly monitoring of enteral nutrition patients including review of supply inventory by completing the ENT-Enteral Refill Assessment and processing of Delivery Tickets either via PHD drop shipments or for CMC shipment as needed, coordinating any necessary follow up with appropriate department or team member.
Maintains current enteral orders, tracks expiration dates, generates order renewals in advance of order expiration, and faxes to prescribers.
Provides patients with formulary supply types and quantities within guidelines established and promotes formulary conversion where indicated.
Ensures authorization and order are not expired prior to refill, and communicates with teammates responsible for authorization as needed.
Takes payment from patients/caregivers as required, and escalates payment questions/concerns to Patient Pay team.
Responds to enteral patient inquiries, including tracking shipments when requested
Communicates with CMC Pump Champion and pharmacy/warehouse teams on enteral pump needs, problems, issues and helps coordinate pump swap communication when needed. Provides pump troubleshooting with patients.
Coordinates enteral pump swaps for yearly maintenance as required by ACHC and as needed and completes ENT-Discharge with pump progress notes when appropriate.
Coordinates inventory needs with Supply Chain and CMC warehouse staff
Follow enteral discharge for inactivity process to maintain clean census. Places outbound calls to patients in advance of monthly refill.
Identifies and escalates clinical or operational enteral issues beyond capability of position to the appropriate enteral team member, including Nutrition Care Specialist, Enteral Supervisor, ECOE Manager, or Dietitian
Observes legal and nutrition guidelines for safeguarding the confidentiality of patient information.
Performs other duties as required or requested.
Participates in on-call ECOE rotation as scheduled by Enteral COE Manager or Enteral Supervisor
Basic Education and Requirements
High School Diploma or equivalent and at least one year of relevant work experience
Basic Experience
Experience in organizing information and communication with the public
Excellent oral and written communication skills. Excellent customer service skills.
Flexible and able to work effectively in multidisciplinary team
Knowledge of basic medical terminology
Basic competency with Microsoft Office software
PQIs
Experience in enteral nutrition
Experience ordering products and coordinating deliveries
Knowledge of medical records, reimbursement and/or nutrition
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $22.55-$32.63
Benefits:
-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-my FlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
$22.6-32.6 hourly Auto-Apply 13d ago
Intake Coordinator - Law Office Receptionist
York Law Corporation 4.6
Ambulatory care coordinator job in Sacramento, CA
Job Title: Intake Coordinator - Law Office Receptionist
As an Intake Coordinator (Receptionist), you will play a vital role in providing exceptional customer service to clients while efficiently managing the intake process. You will serve as the first point of contact for individuals seeking legal assistance for elder abuse cases, ensuring their needs are met with empathy and professionalism. This position requires strong communication skills, attention to detail, and a compassionate demeanor. Bilingual in English and Spanish.
Responsibilities:
Client Intake:
Greet clients and visitors warmly as they enter the office.
Conduct initial screenings to determine the nature of their legal inquiry regarding elder abuse.
Collect essential information from clients and accurately input data into the firm's case management system.
Schedule appointments for potential clients with attorneys or intake specialists.
Communication:
Answer incoming phone calls, emails, and inquiries promptly and courteously.
Provide information about the firm's services and procedures to prospective clients.
Effectively communicate with clients, attorneys, and staff members to ensure smooth intake processes.
Documentation and Record-keeping:
Maintain accurate and organized client records and intake documentation.
Assist in the preparation of intake packets, forms, and correspondence.
Ensure compliance with confidentiality and data protection policies.
Administrative Support:
Assist in general administrative tasks such as filing, copying, scanning, and faxing documents.
Familiar with Document Management Systems and experience with digitally saving legal documents under a structured legal case management system.
Manage office supplies and ensure reception area cleanliness.
Collaborate with other administrative staff to support firm-wide operations as needed.
Client Relations:
Establish and maintain positive relationships with clients, demonstrating empathy, patience, and professionalism.
Listen attentively to clients' concerns and convey their needs to appropriate staff members.
Uphold the firm's commitment to providing high-quality service and support to elder abuse plaintiffs.
Qualifications:
Previous experience with multi-line phones and front desk reception work (minimum one year).
Previous experience in a law office or the legal industry is highly preferred.
Familiarity with legal terminology and procedures is preferred.
Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, Adobe, Outlook, Teams) and basic computer literacy.
Ability to multitask and prioritize tasks in a fast-paced environment.
Sensitivity to the issues faced by elder abuse victims and their families.
Bilingual in English and Spanish
Education:
High school diploma or equivalent required.
Some college or an AA is preferred. Additional certification or training in office administration or customer service is advantageous.
Work Environment: This position operates in a professional office environment. Regular working hours are Monday-Friday, 8-5, and may include evenings or weekends based on firm needs.
Pay: $21- $23 DOE (Hourly, Non-exempt)
$21-23 hourly 60d+ ago
Clinical Services Coordinator, Intermediate
BSC Group 4.4
Ambulatory care coordinator job in Rancho Cordova, CA
Your Role
The MCS Clinical Service Intake team is responsible for timely and accurate processing of Treatment Authorization Requests. The Clinical Services Coordinator (CSC), Intermediate will report to the Supervisor of Clinical Services Intake. In this role you will be supporting clinical staff with day-to-day operations for Promise (Medi-Cal) or Commercial/Medicare lines of business.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Requires a high school diploma or equivalent
Requires at least 3 years of prior relevant experience
May require vocational or technical education in addition to prior work experience
1-year of work experience within the Medical Care Solutions' Utilization Management Department or a similar medical management department at a different payor, facility, or provider/group preferred.
In-depth working knowledge of the prior authorization and/or concurrent review non-clinical business rules and guidelines, preferably within the Outpatient, Inpatient, DME and/or Home Health, Long Term Care and CBAS areas preferred
In-depth working knowledge of the systems/tools utilized for UM authorization functions such as AuthAccel, Facets, PA Matrix or other systems at a different payor, facility, or provider/group preferred
Ability to provide both written and verbal detailed prior authorization workflow instructions to offshore staff
Ability to work in a high-paced production environment with occasional overtime needed (including weekends) to ensure regulatory turnaround standards are met
Knowledge of UM regulatory Turn Around Time (TAT) standards
Knowledge of clinical workflow to assist nurses with case creation, research/issue resolution and other UM related functions, as necessary
Your Work
In this role, you will:
Work in a production-based environment with defined production and quality metrics
Process Faxed /Web Portal /Phoned in Prior Authorization or Hospital Admission Notification Requests, Utilization Management (UM)/Case Management (CM) requests and/or calls left on voicemail
Select support for Case Manager such as mailings and surveys
Data entry including authorization forms, high risk member information, verbal HIPPA authorizations information for case creation
Provide support to Advanced/Specialist CSC
Assign initial Extension of Authority (EOA) days, or triage to nurses, based on established workflow.
Research member eligibility/benefits and provider networks
Serves as the initial point of contact for providers and members in the medical management process by telephone or correspondence
Assists with system letters, requests for information and data entry
Provides administrative/clerical support to medical management
Intake (received via fax, phone, or portal). Data entry including authorization forms, high risk member information, verbal HIPPA authorizations information for case creation
Provide workflow guidance to offshore representatives
Other duties as assigned
$78k-126k yearly est. Auto-Apply 5d ago
Care Coordinator
Acc Senior Services 3.6
Ambulatory care coordinator job in Sacramento, CA
This position works with program participants, staff, and community partners to implement the Program to Encourage Active and Rewarding Lives for Seniors (PEARLS) and the Aging and Disability Resource Connection (ADRC) at ACC Senior Services.
PEARLS is an evidence-based program that helps older adults lead healthier and more fulfilling lives by educating them about depression and supporting them in developing the skills needed for self-sufficiency and increased engagements in social activities. The program is offered in home or community-based settings that are accessible and comfortable for older adults.
The ADRC serves as single point of entry into the long-term services and supports (LTSS) system for older adults, people with disabilities, caregivers, veterans, and families under a “no wrong door” policy. ACC is a core partner of the ADRC of Sacramento County with Agency on Aging Area 4 and Resources for Independent Living. The ADRC provides four core services: Enhanced Information and Referral (I&R), Person-Centered Options Counseling, Short-Term Service Coordination, and Person-Centered Transition Support.
The position applies social work values, principles, and skills to support older adults and their families. The practice of social work requires knowledge of human development and behavior; social, economic, and cultural institutions; and the ways in which these factors interact.
This is a non-exempt (hourly), full-time position and reports to the Program Manager.
ESSENTIAL JOB FUNCTIONS:
Implements all components of PEARLS; completes required coach certification and training for program delivery including PEARLS coach training, weekly clinical supervision, the California Learning Collaborative, monthly TA calls, and related activities.
Meets with participants; provides care via home visits, community, phone or video conference.
Conducts outreach to recruit and screen older adults for program eligibility; provide referrals for treatment or additional care options as needed.
Administers questionnaires as screening tools during PEARL's sessions to monitor participant progress and adjust services accordingly.
Teaches problem-solving techniques and Behavioral Activation.
Coordinates with Program Manager to collect all data required by AAA4, the Commission, and/or University of Washington Health Promotion Research Center for program evaluation.
Collaborates with the University of Washington Health Promotion Research Center, AAA4 and other partner agencies as part of program implementation.
Implements ADRC core services including Enhanced I&R and Person-Centered Options Counseling:
Participates in in-service trainings related to program delivery.
Conducts person-centered care assessments with older adults, individuals with disabilities, and caregivers to identify needs and develop appropriate care plans.
Provides referrals and warm transfers to relevant community resources and conducts follow-up.
Collaborates with Program and Care Manger to collect data required by CDA and AAA4 for program deliverables and evaluation.
Participates in ADRC Frontline Staff meetings and Advisory Committee meetings.
Builds and maintains referral relationships with internal and external service providers.
Qualifications
QUALIFICATIONS:
A Bachelor's degree in social work or a related field with coursework in psychology, gerontology, health science, public health, and/or social work or two years of direct service experience with older adults, people with disabilities, and caregivers.
Knowledge of social, physical, and mental health needs among older adults, people with disabilities, and caregivers.
Understanding of person-centered care principles and practices.
Experience establishing referrals.
Experience collaborating within service systems that support older adults, including social services, financial assistance, health and wellness programs, and long-term care.
Strong verbal and written English communication skills.
Efficient with MS Word, MS Excel, Outlook.
$38k-46k yearly est. 16d ago
Part Time Intake Coordinator
Summit BHC 4.1
Ambulatory care coordinator job in Fair Oaks, CA
Part Time Intake Coordinator | Fair Oaks Recovery Center | Sacramento, California
About the Job:
PURPOSE STATEMENT: The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.
Compensation: $20+/hr
Schedule: Fri-Mon - Fri & Mon 8 hour shifts; Sat & Sun 3-5 hour shifts
Roles and Responsibilities:
Conducts pre-admission assessments. Completes admission pre-certification as needed.
Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.
Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,
Responds and reacts to the needs of referred clients.
Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.
Decides which Interventionist and facility to recommend, the dates, and the travel.
Works closely with other department as well as external parties to ensure the timely admission of clients.
Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.
Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.
Screens calls from referrals and sets up transportation for admission.
Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.
Greets and assists clients, visitors and staff at the front office.
Oversees the traffic flow and incidents in the lobby area.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School Diploma or equivalent required. Bachelor's Degree in social work, psychology, counseling, or other related field of study preferred.
One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.
Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.
Knowledge of community resources.
Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR certification and de-escalation training required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Fair Oaks Recovery Center?Fair Oaks Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Fair Oaks Recovery Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
$20 hourly Auto-Apply 5d ago
DHS/OTL - Program Intake Coordinator
Volunteers of America Northern California & Northern Nevada 4.0
Ambulatory care coordinator job in Mather, CA
WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.
OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
PROGRAM AND LOCATION: VOA, a Certified Great Place to Work, Family Services is recruiting a full-time Program Intake Coordinator to work on the Options Transitional Living team. VOA's Family Services is a transitional housing program for homeless families. Our transitional housing program for women and children provides homeless families a safe environment for their children and themselves to live while they seek permanent housing and employment. Services include individual and group counseling by dedicated case managers, life-skills and parenting classes, and referrals for permanent housing. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage.
Responsibilities
POSITION SUMMARY:
This position provides direct support to the Program Director, coordinates client intake and referrals, and performs clerical duties for Sober Living Environments (SLE), Department of Health Services (DHS), and Perinatal Substance Abuse Block Grant (SABG) family programs. In addition, this position will have responsibility for compiling data for case management, collection of client fees, software management, coordinating daily activities of all clerical needs, meeting arrangements, and interaction with outside services providers including but not limited to County DHA, County CPS, SLEs, residential treatment facilities, school district homeless liaisons, and 211 direct referrals.
OJECTIVES/ACTIVITIES:
1. Coordinate client intake and referral process which includes but is not limited to sending out eligibility requirements, reviewing information for eligibility, following up with program applicants, and scheduling in-person screening appointments with Case Managers
2. Prepare monthly billing reports for the County, including internal spreadsheets and SmartCare entries.
3. Set up and maintain client records, including move-ins and move-outs, in databases including but not limited to Credible, SmartCare, HMIS and OneSite Leasing. Enter client information and upload required documents into HMIS.
4. Ensure unit readiness in partnership with support staff.
5. Calculate savings fees for clients with income, collect fees and enter information into OneSite Leasing and scan payments for mobile deposit. Prepare monthly banking reconciliation reports to ensure accuracy of entries and deposits.
6. Process saving refunds for clients upon program exit.
7. Update spreadsheet and distribute weekly occupancy reports to County, VOA COO, and Program Director.
8. Disseminate monthly health and safety materials, schedule drills, and track staff compliance.
9. Provide required documentation for client status update to Sacramento County.
10. Perform clerical activities including reception duties and answering telephone.
11. Establish and maintain files.
12. Maintain office equipment and arrange for repair when necessary.
13. Order supplies as needed.
14. Participate in VOA and outside training.
15. Perform other reasonably related duties as assigned by Director.
Qualifications
EQUIVALENT EDUCATION AND EXPERIENCE
This position requires a high school diploma. Must have proficiency in Microsoft Office Suite. Ability to learn and utilize various databases. Prior experience using SmartCare, Credible, HMIS, and/or OneSite Leasing is preferred. The position requires demonstrated ability in record keeping, strong communication skills, both verbal and written. Must be able to work independently while being able to work as a team member. Must have a basic understanding of severe mental health, physical health, and substance use issues and symptoms. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, mental health, young adults, minorities, and persons with disabilities. Ability to provide a kind and welcoming environment to all visitors and a professional demeanor. Experience in social service programs is preferred. CPR and First Aid training must be obtained within 90 days of employment and re-certification as necessary. T.B. testing must be done annually.
SPECIFIC SKILLS REQUIRED:
Excellent verbal and written communication skills
Strong organizational and project management skills
Ability to use office equipment operations such as copiers, printers, fax machines and other equipment to perform job duties.
Ability to de-escalate crisis situations and assist residents and staff in emergency situations
Analytical and decision-making ability
PHYSICAL REQUIREMENTS:
Lift and move up to 25 pounds
Physically able to safely maneuver weight distribution of a client in an emergency situation
Stand, walk, bend, stoop and sit frequently
Kneel occasionally
Pay Range USD $25.65 - USD $25.65 /Hr.
$25.7 hourly Auto-Apply 12d ago
Clinical Services Coordinator, Intermediate
Blue Cross and Blue Shield Association 4.3
Ambulatory care coordinator job in Rancho Cordova, CA
Your Role The MCS Clinical Service Intake team is responsible for timely and accurate processing of Treatment Authorization Requests. The Clinical Services Coordinator (CSC), Intermediate will report to the Supervisor of Clinical Services Intake. In this role you will be supporting clinical staff with day-to-day operations for Promise (Medi-Cal) or Commercial/Medicare lines of business.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
$71k-106k yearly est. Auto-Apply 4d ago
Nurse Coordinator I - RN
Partnership Healthplan of California 4.3
Ambulatory care coordinator job in Chico, CA
The incumbent utilizes clinical judgement in providing utilization management services. The focus is to provide high quality, cost-effective care which will enable patients to achieve maximum medical improvement while receiving care deemed medically necessary. Assists in determining appropriateness, quality and medical necessity of treatment plans using pre-established guidelines. This position may be assigned cases in long-term care and ancillary, DME or medical services.
Responsibilities
Conducts retrospective claims review, either in the aggregate or on an individual basis. Provides summaries of findings to the Team Manager UM.
Evaluates appropriateness of care through interpretation of benefits as outlined in Title 22, Medi-Cal Provider Manual, DMHC and/or CMS regulatory requirements and PHC policies and procedures for each product line.
Recommends and coordinates interventions to facilitate high quality, cost-effective care, monitoring treatment, progress and outcomes of patients.
Documents and maintains patient-specific utilization management records in database and files.
Assists in the refinement/improvement of the HS programs. Participates in continuous process improvement endeavors.
Works with other PHC departments to resolve issues relating to authorization of medical services.
Audits medical records as appropriate.
Performs inter-rater reliability audits as directed by department manager.
Elicits medical information from providers and medical records and applies clinical judgement to determine medical necessity and provide timely reports/authorizations for recommended treatment.
Refers cases that do not meet criteria on to the PHC HS department manager, director or Chief Medical Officer as appropriate.
SECONDARY DUTIES AND RESPONSIBILITIES
Participates in special projects and assignments as required.
Qualifications
Education and Experience
RN/LVN with 2-3 years experience to include one (1) year managed care (utilization management) experience; or equivalent combination of education and experience. General knowledge of managed care with emphasis in UM preferred.
Special Skills, Licenses and Certifications
Current California RN/LVN license. Strong knowledge of nursing requirements in a clinical setting. Knowledge of utilization management programs as related to use of pre-set criteria and protocols. Familiarity with business practices and protocols with ability to access data and information using automated systems. Ability to work within an interdisciplinary structure and function independently in a fast-paced environment while managing multiple priorities and meeting deadlines. Strong organizational skills required. Effective telephone and computer data entry skills required. Valid California driver's license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.
Performance Based Competencies
Excellent written and verbal communication skills with ability to read and interpret benefit contract specifications. Ability to understand and follow established criteria and protocols used in managed care functions. Ability to formulate ideas and solutions into appropriate questions and assess/interpret the verbal responses. Ability to apply clinical judgment to complex medical situations and make quick decisions. Ability to communicate effectively with coworkers, members, their families, physicians, and health care providers.
Work Environment And Physical Demands
Daily use of telephone and computer for most of the day. Cubicle work station. Ability to use a computer keyboard. Must be able to lift, move, or carry objects of varying size, weighing up to 10 lbs.
All HealthPlan employees are expected to:
Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan's policies and procedures as they may from time to time be updated.
HIRING RANGE:
$49.54 - $64.41
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
$49.5-64.4 hourly Auto-Apply 40d ago
Home Care Coordinator
Habitat Health
Ambulatory care coordinator job in Sacramento, CA
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ******************************
Role Scope:
We are looking for a Home CareCoordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home CareCoordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting.
Core Responsibilities & Expectations for the Role
Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong.
Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants.
Exhibit and honor Habitat's values.
Complete assessments in participants' homes, including home access and egress, ability to perform Activities of Daily Living (ADLs) in the home environment, need for assistive devices, ability to summon immediate emergency assistance, relationship with co-habitants and neighbors.
In collaboration with Home Care Services staff, track and monitor home care schedules and services, and manage daily home care operational issues, including scheduling, hour titration follow through, caregivercoordination, and participant engagement.
Attend and participate in interdisciplinary team meetings and contribute to participant care planning to ensure home care services align with participant needs and center level priorities.
Perform home safety evaluations and ensure proper expectations and safety for home care staff
Participate in end-of-life care, coordination, and support
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone or in-person, and provide effective communication with Interdisciplinary Team, including nurses, physical therapists, occupational therapists, personal care aides, social services, physicians, and other care team members, regarding changes in participant/staff schedule, test results, etc.
Coordinate day‑to‑day home care vendor activities, ensuring timely communication, issue follow‑through, and operational alignment with center‑level workflows.
Performs related duties as assigned.
Required Qualifications:
Strong interpersonal communication skills and demonstrated ability to build rapport, navigate resistance, and lead sensitive participant conversations
Demonstrates ability to use motivational interviewing, trust‑building techniques, and clear expectation‑setting to support acceptance of clinically appropriate home care hours and care recommendations.
Two (2) years of relevant professional experience such as home care, primary care, and experience with an elderly population.
Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law.
Preferred Qualifications:
Two (2) years of case management experience in a clinical or home setting with frail or elderly populations, or home care administration experience
Relevant professional experience preferred, including home care, primary care, or work with elderly populations
Bilingual: Spanish/Mandarin/Cantonese preferred.
Nice to have:
Clinically licensed in CA (LVN, RN)
Location:
Sacramento, CA (Onsite)
80% of role responsibility is in the community, specifically in participant homes. Must be willing to travel. Costs incurred with work travel are subject to our Reimbursement Policy.
Compensation:
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected hourly range for this position is $29.00 - $36.00 per hour. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
How Habitat Health supports you:
Medical, Dental, and Vision plans with competitive coverage for employees and dependents
Health Savings Account with employer contribution
Flexible Spending Account
12 weeks of fully paid Parental Leave for birthing and non-birthing parents
401k with match
CME and License Reimbursements for clinical team members
Short and Long Term Disability
Voluntary Life Insurance
Paid Vacation Time
Paid Sick Time
10 company holidays
Employee Assistance Program with access to mental health programs, legal and financial support, and much more!
Vaccination Policy, including COVID-19
At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment
Our Commitment to Diversity, Equity, and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************.
E-Verify Participation Notice
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$29-36 hourly Auto-Apply 1d ago
Intake Coordinator - Law Office Receptionist
York Law Corporation 4.6
Ambulatory care coordinator job in Sacramento, CA
Job Description
Job Title: Intake Coordinator - Law Office Receptionist
As an Intake Coordinator (Receptionist), you will play a vital role in providing exceptional customer service to clients while efficiently managing the intake process. You will serve as the first point of contact for individuals seeking legal assistance for elder abuse cases, ensuring their needs are met with empathy and professionalism. This position requires strong communication skills, attention to detail, and a compassionate demeanor. Bilingual in English and Spanish.
Responsibilities:
Client Intake:
Greet clients and visitors warmly as they enter the office.
Conduct initial screenings to determine the nature of their legal inquiry regarding elder abuse.
Collect essential information from clients and accurately input data into the firm's case management system.
Schedule appointments for potential clients with attorneys or intake specialists.
Communication:
Answer incoming phone calls, emails, and inquiries promptly and courteously.
Provide information about the firm's services and procedures to prospective clients.
Effectively communicate with clients, attorneys, and staff members to ensure smooth intake processes.
Documentation and Record-keeping:
Maintain accurate and organized client records and intake documentation.
Assist in the preparation of intake packets, forms, and correspondence.
Ensure compliance with confidentiality and data protection policies.
Administrative Support:
Assist in general administrative tasks such as filing, copying, scanning, and faxing documents.
Familiar with Document Management Systems and experience with digitally saving legal documents under a structured legal case management system.
Manage office supplies and ensure reception area cleanliness.
Collaborate with other administrative staff to support firm-wide operations as needed.
Client Relations:
Establish and maintain positive relationships with clients, demonstrating empathy, patience, and professionalism.
Listen attentively to clients' concerns and convey their needs to appropriate staff members.
Uphold the firm's commitment to providing high-quality service and support to elder abuse plaintiffs.
Qualifications:
Previous experience with multi-line phones and front desk reception work (minimum one year).
Previous experience in a law office or the legal industry is highly preferred.
Familiarity with legal terminology and procedures is preferred.
Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, Adobe, Outlook, Teams) and basic computer literacy.
Ability to multitask and prioritize tasks in a fast-paced environment.
Sensitivity to the issues faced by elder abuse victims and their families.
Bilingual in English and Spanish
Education:
High school diploma or equivalent required.
Some college or an AA is preferred. Additional certification or training in office administration or customer service is advantageous.
Work Environment: This position operates in a professional office environment. Regular working hours are Monday-Friday, 8-5, and may include evenings or weekends based on firm needs.
Pay: $21- $23 DOE (Hourly, Non-exempt)
$21-23 hourly 15d ago
Care Coordinator - ECM (Behavioral Health Specialist II)
Turning Point Community Programs 4.2
Ambulatory care coordinator job in Sacramento, CA
Turning Point Community Programs is seeking a CareCoordinator - ECM for our Pathways program located in Sacramento. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
The Enhanced Care Management (ECM) CareCoordinator is responsible for coordinatingcare and services among the physical, behavioral, dental, developmental, and social service delivery systems ensuring individuals receive the right care at the right time and become, or remain, able to live successfully in their communities.
Pathways to Success After Homelessness is a mental health program that provides intensive case management, therapeutic and psychiatric services. Pathways provides supportive housing services in conjunction with intensive mental health services with the goal od helping individuals recover from homelessness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $24.00 - $25.47 per hour, with a $1000 sign-on bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
How much does an ambulatory care coordinator earn in Yuba City, CA?
The average ambulatory care coordinator in Yuba City, CA earns between $37,000 and $65,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Yuba City, CA