Amdocs jobs

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence The Scrum Master (SM) has the responsibility to serve as a key member of the IT Scrum team(s) for Agile trains / projects. What will your job look like? • You will need to be a self-starter, self-aware, organized, passionate and committed to leading the transformation working directly with developers, analysts, testers, product owners, business users and other technology areas to ensure rapid product delivery. • Provide leadership and guidance to squads. • Assess vulnerabilities and recommend remediation/mitigation disposition and estimate effort and dependencies for current backlog. • Assess and lead the team's organization and coach to higher levels of maturity, including team dynamics, at a pace hat is sustainable & comfortable. • Facilitate and schedule all Scrum ceremonies and follows up on action items. • Monitor team backlog daily and ensure it accurately reflects the current state, including burn-down chart and status, at the release and sprint levels. • Facilitate impediment resolution in a timely, cost effective manner; stay attuned to team needs and remove impediments before they form. • Support and partner with the Product Owner and Scrum team(s) in the definition, refinement, and grooming of user stories as well as release planning. • Assist with internal and external communication to improving visibility of information. • Provide support to the team using a servant leadership style whenever possible, and lead by example. • Lead the execution of the Product Release Schedule. • Define & maintain Sprint velocity & capacity, track the sprint health and establish a stable velocity. • Uses retrospective techniques to coach the team on continuous improvements and self-accountability. • Participate in the Agile Community whenever possible to keep abreast with Agile Scrum standard methodologies and new trends. • Assist in the transformation of combining remote locations into cohesive teams, when necessary. • Contribute in development and testing activities as needed. All you need is... • At least 3 years experience in development with Telco companies • At least 2 years of experience in large and complex systems with multiple partners • Proven experience as technical scrum master in Telco companies • Proven CI/CD automation experience, and Infrastructure oriented • Problem solving and analytical skills • Experience working in Agile / SAFe mode of operation • Advantage: Agile / SAFe certification Why you will love this job: • Lead and mentor a development team • Be challenged with leading technical aspects of the project • Join an organization, with ever growing opportunities fo growth • Opportunity to work with the industry most advanced technologies • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as unlimited vacation, sick time, and parental leave! #LI-JS1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The primary focus of the Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch, Records Management, Mobile Data, Field-Based Reporting, and Jail Management software as part of the overall sales process. This includes Public Safety Applications, Next Generation 911, Video Solutions, Control Center solutions, Mobile Data, and Portable Devices to federal, state, regional, local, government and public safety agencies. Job Description This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on on our ecosystem platform including Call Handling, Agency Alerting, Astro/APX, PremierOne Computer-Aided Dispatch, PremierOne Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/situational awareness applications as either a customer or vendor. The Solution Demonstration Consultant will be responsible for but not limited to the following: * Conducting software product demonstrations for potential and existing customers * Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions * Providing technical product advice and demonstration support during pre-sales discussions * Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions * Must present demonstration with energy and enthusiasm Additional Responsibilities Include: * Evaluating personal effectiveness of product demonstrations * Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures * Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features * Providing customers and sales representatives with technical advise on pre-sales product demonstrations * Providing post-sale consulting support for the operating software products Qualifications: * High School Diploma or equivalent * Must be willing to travel up to 75% * Seeking 4+ years of experience working in the Public Safety Industry * Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration preferred; Graduate of law enforcement training academy preferred * Seeking 2+ years of technical product user experience or support experience * Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central) * Prior experience as a law enforcement or public safety officer preferred * Experience with and an in-depth working knowledge of public safety software including records management software preferred * Must conduct demonstrations with enthusiasm and energy * Ability to travel frequently * Ability to lift up to 50 pounds * This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Target Base Salary Range: $75,000 - $100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Accepting applications from November 2025 to February 2026 Basic Requirements * High School Diploma or equivalent * 4+ years of public safety experience * Must be able to obtain background clearance as required by government customer Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Our Experience Design & Research team is a multidisciplinary group of UX/CX Designers, User Researchers, and Behavioural Scientists. We're at the forefront of understanding users, shaping evidence-based experiences, and translating insights into impactful products. As the team expands its measurement and evaluative research capabilities, we are seeking a Senior UX Researcher with a strong mixed-methods (with a quant emphasis) background to establish best practices, deliver impactful insights, and raise research maturity across our portfolio Job Description This is a unique opportunity to lead evaluative and measurement-focused UX research within mission-critical environments. You will design and execute studies that demonstrate the impact of research on product, design, and business outcomes, while shaping how behavioral insights inform strategy. What You'll Do * Establish a UX Metrics Practice: Define, implement, and own the key performance indicators (KPIs) and metrics for user experience. This includes establishing frameworks for measuring usability, satisfaction (e.g., SUS, CSAT), and task success. * Lead Quantitative Research: Design, launch, and analyze large-scale quantitative research studies, including surveys, A/B tests, and behavioral data analysis from product analytics platforms. * Champion Qualitative Rigor: Lead and execute foundational and evaluative qualitative research, including in-depth interviews, contextual inquiries, and usability testing. * Synthesize and Triangulate: Masterfully weave together quantitative and qualitative data to create a holistic, comprehensive understanding of our users. You will be responsible for telling the full story, connecting the "what" from analytics with the "why" from qualitative insights. * Strategic Influence: Translate research findings into actionable, strategic recommendations that directly inform product roadmaps, design decisions, and business strategy. * Stakeholder Collaboration: Partner closely with leaders in Product Management, Design, Engineering, and Data Science to identify research needs, align on priorities, and drive user-centered outcomes. * Mentorship & Advocacy: Act as a thought leader and mentor for UX research within the company. Educate and empower team members to apply research best practices and develop a deeper appreciation for both quantitative and qualitative methods. * Communication & Storytelling: Create and deliver compelling presentations and reports that bring user stories and data to life for a variety of audiences, from individual contributors to the executive leadership team. What We're Looking For * Experience: 6+ years of hands-on experience conducting research in large matrixed organizations and complex product structures, with at least 2 years of experience managing junior to mid-level researchers. * Education: Masters Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field. * Scaling Metrics and Driving Change: Expert at establishing and scaling a company-wide metrics practice. You have a clear history of leveraging experience metrics to define product success and deliver measurable, user-centric improvements. * Quantifying Research ROI: Proven expertise in defining and tracking the business impact of a UX Research team. You consistently link changes in user metrics (behavior, satisfaction) directly to measurable financial or strategic returns, making the value of research undeniable. * Technical Expertise: Expert in utilizing both behavioral and attitudinal data to extract insights. Proficient in experimental design, survey methodology, and advanced statistical analysis. Expert with tools like Pendo and Qualtrics . Experience with data manipulation (SQL, Python) or statistical software (R, SPSS) is a plus. * In-Person Research Expertise: Proven experience planning, recruiting for, and conducting a range of in-person research, including ethnographic-style fieldwork, contextual inquiries in users' natural environments, and on-site usability testing. * Mixed-Methods Portfolio: A portfolio of work that showcases your ability to integrate diverse data sources to answer complex research questions and drive impact. * Strategic Thinker & Self Starter: You don't just answer the questions you're given; you identify the right questions to ask to move the business forward. You are a self-starter with a proven record of launching initiatives independently and with minimal supervision * Iterative Approach: Proven experience in planning and executing iterative, rapid-cycle research that is seamlessly integrated into the product development process, informing design and engineering decisions. * Strategic Road mapping: Leverage an understanding of MSI's strategic vision and market trends to develop a research roadmap that not only aligns with but actively shapes and drives product goals and priorities. * Exceptional Communicator: You are a gifted storyteller who can distill complex information into clear, concise, and persuasive narratives for any audience. * Global Collaboration and Availability: Flexibility to work in USA Central Time (CT). Willingness to travel internationally to our UK, US, and Poland offices several times per year. Bonus Points * Advanced degree (Ph.D.) in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field. * Experience working in a fast-paced, agile environment. * Experience mentoring or managing other researchers. Target Base Salary Range: $130,000 USD - $170,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements Bachelors degree with 11+ years of UX Research experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions' Vehicle Intelligence (VI) team serves both the enterprise and public safety markets. Using the latest AI and computer vision technologies, the R&D team pioneers a diverse range of groundbreaking products and services. We enable our customers to rapidly locate vehicles of interest for a wide variety of safety and security use cases. Our global systems support at-scale cloud deployments. The VI team is a beacon of innovation and we are dedicated to designing and developing advanced technology solutions for our customers. You'll work with industry experts and learn how to create patents. We assign you a dedicated mentor to help you maximize your impact. We pride ourselves on a positive and supportive culture. Join us for the opportunity to work on a varied project portfolio that will expand your technical horizons and accelerate your career growth. Job Description We are seeking a senior Site Reliability Engineer for our DevSecOps team. The DevSecOps team is a high-impact group of 8 engineers who are responsible for supporting the national operations of our VI deployments including our VehicleManager portfolio. These are highly available 24x7 cloud applications. Your SRE role encompasses deployment architecture, continuous software delivery, observability, high availability, disaster tolerance, survivability, testing, continuous improvement, all with automation. You'll work with a dynamic and energetic team to support and mentor you. This role is central to defining and implementing our next-generation observability strategy. The ideal candidate will be a hands-on expert in the full observability stack, with deep experience in leveraging metrics, logs, and distributed traces to proactively ensure optimal end-user experience and system health. The candidate should have experience with our platform's technology stack, including Kubernetes with .NET containers. Success in the first year means the candidate contributes to availability and SRE rigor of our Vehicle Intelligence applications. Candidates must demonstrate an advanced ability to diagnose complex, multi-service production incidents using APM tools, translating deep technical analysis into actionable insights for engineering and product teams. Day to day responsibilities include: * Analysis of the end user experience, system performance, availability, uptime * Drive the creation, deployment, and optimization of our core Observability platforms (e.g., Prometheus, Grafana, etc.) to ensure complete system visibility * Monitoring and troubleshooting the system * Creating workflow automation * Managing and creating levels of automated test Requirements: * Must be a US Citizen due to security compliance for this role; working visa not accepted * Bachelor's of Science degree in Computer Science or related applied technology field * 3 years experience with cloud operations and Site Reliability Engineering * Deep understanding of Observability and Application Performance Management * Deep understanding of cloud architecture, microservices, pipelines/workflows, and Ansible * Hands-on experience with Microsoft .NET, C# * Expertise with cloud software delivery pipelines, including GitHub * Ability to independently and collaboratively solve problems in a dynamic, fast-paced environment * Strong communication skills, capable of conveying technical concepts to a diverse audience Target Base Salary Range: $100,000 USD - $115,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements * Bachelors degree with 3+ years of cloud operations and site reliability engineering * Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. * Work Authorization Requirement* * Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.* * Work Location Requirement* * Position requires employee to work out of customer office in Atlanta, GA 5 days a week* In one sentence A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. What will your job look like? * Apply deep knowledge of user-centered design principles to solve complex design challenges. * Partner with cross-functional teams to define and execute design strategies aligned with client and business goals. * Contribute to design processes, including ideation, iterative design, and prototyping. * Provide guidance with design and usability best practices to ensure high-quality deliverables. User-Centered Research & Design: * Conduct user research to uncover insights and opportunities. * Create personas, user journey maps, wireframes, and prototypes that resonate with end-users. * Translate research findings and submitted feedback into actionable design recommendations and solutions. Collaboration & Communication: * Work closely with product managers, developers, other designers, and clients. * Present your design concepts and articulate decisions to stakeholders at all levels. * Facilitate collaborative design sessions, ideation sessions, and desk checks. Design Systems & Standards: * Maintain scalable design systems, style guides, and pattern libraries. * Ensure design consistency across products and platforms. Prototyping & User Testing: * Develop interactive prototypes using Figma. * Conduct usability testing, iterating based on feedback to refine experiences. All you need is... * Bachelor's Degree. * 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise. * Proven success in creating user-friendly, scalable digital experiences. * Experience with Mobile application projects. * Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing. * Experience with product design for back-end software is a plus. * Expertise in Figma; familiarity with front-end development principles is a plus. * Comfortable working in agile and iterative development environments. * Strong communication and storytelling abilities to influence stakeholders. * Effective at managing expectations and balancing multiple priorities. Why you will love this job: * Work as a key player guiding the design of new mobile apps for our customer. * Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. * Ability to grow and gain many opportunities for professional development * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Account Executive is responsible to drive business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the **Mid-Atlantic territory (PA, DE, MD, NJ, DC, VA)** . The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible to own and set the account strategy and vision and develop a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** + Execute the Company's sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling. + Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members. + Owns the Executive relationships and is responsible for understanding the customers' business needs and direction. + Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives. + Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint's top accounts. + Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications. + Thoroughly assess the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. + Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities. + Provide routine and accurate updates to the Company's sales database with account activity and status. + Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience + Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services. + Proven and successful sales track record of quota attainment + Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts. + Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives. + Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint + Travel approximately 50-75%. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations + The ability to obtain the necessary credit line required to travel **Preferred Requirements:** + Working knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management, and /or CRM/ERP software background desired \#LI-BM1 MIN: $90k MAX: $125k Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. No agencies please. USAN is seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases. The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning. Duties Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experience for IVR applications Perform thorough & efficient test case execution and defect reporting Test web-based applications that utilize the following technologies: HTML, HTML5, CSS, JavaScript, Sencha ExtJS Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system Recommend design improvements or corrections to software developers and business analysts throughout the development process Basic Qualifications 1-2 years experience. Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field. Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment Strong technical and analytical skills Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines Must be very detail-oriented Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel) Must be Fluent in Spanish Preferred Qualifications Bachelor's degree in Computer Science or Information Systems Background in SDLC Experience with IVRs 1-2 years of Software Quality Assurance experience Job Benefits: Competitive compensation program Outstanding benefits package (including medical, dental, vision and life insurance) 401(k) plan Excellent holiday/vacation plans Employee Referral Bonus Program Annual performance-based bonus Company Description United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation. For more information, please visit us at ************

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the West Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** + Execute the Company's sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling. + Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members. + Owns the Executive relationships and is responsible for understanding the customers' business needs and direction. + Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives. + Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint's top accounts. + Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, Webex, and email communications. + Thoroughly assess the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. + Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities. + Provide routine and accurate updates to the Company's sales database with account activity and status. + Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience + Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services. + Proven and successful sales track record of quota attainment + Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts. + Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives. + Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint + Travel approximately 50-75%. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations + The ability to obtain the necessary credit line required to travel **Preferred Requirements:** + Working knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management, and /or CRM/ERP software background desired + Bachelor's Degree or equivalent sales experience \#LI-BM1 MIN: $100,000 MAX: $120,000 Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Senior Manager, Financials Applications, will play a pivotal role within the IT Corporate Systems organization, providing strategic leadership across key Finance IT systems. This role requires providing thought leadership on new projects and programs, defining architecture, and ensuring the execution and delivery of projects while maintaining ongoing support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team and owning, supporting, managing, enhancing, and leading ERP modules globally, including EBS Finance (FA, CM, AP, AR and GL, treasury, and Tax) and Operations, QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules. + Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC. + Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements. + Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery. + Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs. + Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence. + Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services. + Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems. + Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs. + Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions. + Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed. + Foster a high-performance culture through recruitment, coaching, performance management, and succession planning. + Contribute to annual budgeting and ensure cost-effective execution of all initiatives. + Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed **Minimum Requirements:** + **Education:** Bachelor's degree in accounting, Finance, Information Systems, or equivalent professional experience. + **Oracle Applications Expertise:** 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level. + **Project Leadership:** 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC-from requirements gathering to go-live and hyper care support. + **People Management:** 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities. + **Functional Proficiency:** Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI. + **Process Knowledge/Finance Operations:** Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc. + **Change Management:** Demonstrated ability to drive user adoption and change across Oracle Applications. + **Business Acumen:** Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT. + **Vendor & Partner Collaboration:** Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement. + **Collaboration:** Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint's core values. + **Mobility:** Willingness to travel domestically and internationally up to 10%. + **Other:** Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + This is a US remote role with a preference to working EST. **Preferred Requirements:** + Oracle Cloud Certification (preferred). + Proven expertise in Oracle Cloud ERP modules (Nice to have) + Additional experience with Oracle HCM modules (Cloud and/or EBS). + Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings \#LI-KD1 MIN: $150K MAX: $165K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** **Overview of Analytics Solution Consultant Job Function:** The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales engagement through the presales process which includes: deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer's use case order to drive license revenue and customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). **Primary Objective:** The Analytics Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint's partners in meeting software and SaaS revenue targets through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** - Execute the Company's sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets. - Through a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from our competition. - Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities. - Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects. - Deliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs. - Generating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage. - Collaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value. - Work collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging. - Where required, provide continuity through the hand off phase to services to ensure the customer's expectations are met. - Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions. **Minimum Requirements:** - Bachelor's Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider. - 5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling. - Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos. - Ability to demonstrate software to executive audiences. - Ability to create a compelling, value based presentations. - Ability to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities. - Demonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale. - Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. - Be able to articulate proposals and return on investment to operations management buyers. - Self-motivated and a team player. - Ability to manage multiple projects and tasks to completion with minimal supervision. - Must possess a creative, energetic and enthusiastic presentation style. - Must possess strong listening skills. - Demonstrated highly developed project management and organizational skills. - Ability and proven experience interfacing with all levels of management. - Travel expectations are 50-60%. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel. **Preferred Requirements:** - 5+ year's presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. - Deep knowledge of workforce optimization. - Familiarity with Verint products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning, coaching, forecasting and scheduling, and feedback/survey solutions is beneficial. - Knowledge of effective organizational design, business approaches, hierarchy, and structure for optimal performance, and the ability to work within the confines of an existing client structure. - Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at **************. Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence In charge of the architectural roadmap, provides architecture solutions during the software development lifecycle and performs sophisticated software engineering tasks. What will your job look like? Job Duties: * Design and upgrade software systems, lead technical efforts using modern methods and AI tools, drive innovation in telecom through generative AI, manage PoCs, optimize performance across deployment layers, oversee Azure solutions, support pre-sales by crafting proposals, highlight AI's benefits on agility, cost reduction, and customer satisfaction, transform telecom with advanced customer-focused solutions. All you need is... Job Requirements: * Education & Work Experience: Bachelor's, or foreign equivalent, in Computer Science or Information Technology or closely related degree plus five (5) years of progressive, post-bachelor's experience as an Information Technology Professional. * Skillsets: 1. Oracle Databases; 2. Weblogic Oracle ERP systems; 3. Shell Programming & Scripting; 4. Agile Framework; 5. Agile and Waterfall methodologies; and 6. WebLogic. * Travel Requirement: None. Why you will love this job: * Be challenged by crafting the high-level design and dictates technical standards. * Success applicants will gain the opportunity to work with the industry most advanced technologies * We provide opportunities to evolve yourself in the future and be responsible for a suite of products, creating a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system. * We provide stellar benefits from health to dental to parental leave and even pet insurance! The base pay for this position ranges from USD $152,131.00 to $174,950.00/year, individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job Title: Support Engineer I (Swing Shift) Join our dynamic team as a Support Engineer for USAN's software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the swing shift in providing quality support to our clients, ensuring smooth operation and rapid resolution of issues within our 24x7 Help Desk and Network Operations Center. As a Support Engineer I for USAN's software services and solutions, you will provide Tier 1 support for USAN and its clients through documented processes and procedures and diagnosing and resolving client service-impacting issues in a timely and efficient manner. Responsibilities: Work collaboratively with team members to effectively support our clients. Serve as the Tier 1 point-of-contact for USAN's software services solutions and AWS Managed Services clients to include on-premises data centers, hybrid solutions, and USAN AWS cloud-based solutions. Document client interactions and issue resolutions promptly and accurately using our ServiceNow IT Service Management (ITSM) solution. Use documented procedures and resources to diagnose and resolve issues within timeframes specified by Service Level Agreements (SLAs) to ensure client satisfaction and support team effectiveness. Escalate reported issues to Tier 3 support teams per documented processes as needed, ensuring seamless handover and resolution. Conduct routine ticket audits in ServiceNow to ensure overall ticket quality and closure. Oversee outage recovery efforts, including customer notifications, managing conference bridges, and documenting outage timelines. Monitor platform and application health using prescribed dashboards and diagnostic tools. Audit internal procedures to ensure accuracy and relevance in the current production environment. Requirements: Strong technical aptitude and a passion for problem-solving. Excellent communication skills, both verbal and written. Ability to work effectively in a mission-critical, 24x7 environment. Flexibility to work rotating shifts, including weekends, and holidays. Commitment to attaining AWS Certifications (Cloud Practitioner, Solutions Architect, etc.). A two-year college degree, technical school graduate, or two years of cumulative industry experience in a related field. Prior experience in customer support or help desk role preferred. Familiarity with AWS services and cloud-based solutions is a plus. Benefits: Competitive salary and benefits package, with opportunities for increased responsibility and compensation. Access to ongoing training, certification programs, and professional development resources. A dynamic and collaborative work environment that values innovation, teamwork, and excellence. A supportive and collaborative work environment with a focus on team success and innovation. Join our team and become an integral part of delivering exceptional support to our clients as they navigate the world of cloud-based services. Apply now to embark on an exciting career journey with us!

USAN is a leading AWS partner for Customer Experience and CCaaS (Contact Center as a Service) delivery, promoting values rooted in work-life balance, flexibility, and career growth opportunities. USAN has led the hosted/cloud CCaaS space for 30+ years and developed best in class SaaS solutions and services that add value to Amazon Connect . Our SaaS solutions, AWS tool kits, snap-in integration connectors, and Professional Services IP from decades in this space accelerate CX implementations by 35-50%. Are you a Solutions Architect with a passion for technical building? If so, this position is for you! As a member of our Contact Center Customer Experience Team, you'll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Amazon Connect, and related services such as Lex and other AI services. Working closely with USAN's sales team, you will be responsible for demonstrating and creating value for USAN CXaaS portfolio of solutions, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for CXE transformation projects. We're looking to add a USAN CXE Solutions Architect to our team to evangelize USAN's portfolio of contact center customer engagement solutions and professional services, and to provide businesses with best-in-class tools to support CX transformations on top of Amazon Connect. Responsibilities: As a Solutions Architect, you will work directly with customers to understand their needs, map those needs to solutions, accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes. Including: Create compelling demos and deliver to customers and prospects, showcasing the power of USAN's SaaS offering across a variety of industry use cases Demonstrating AWS and USAN products/assets within the Amazon eco-system, highlighting and emphasizing USAN's value Lead discovery sessions, presentations, and workshops with prospects and customers Gather requirements for mid and large-scale Contact Center as a Service (CCaaS) transformation projects Demonstrate the value of USAN as a CXaaS consulting partner Create and modify Proposals and create responses to RFP's working alongside the USAN customer success team Educate customers of all sizes on the value proposition across the AWS and USAN suite of services and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud You will own the technical relationship with the customer and operate as their trusted advisor, the best interests of the customer will shape the guidance you provide Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) Help maintain and update lead management, pipeline & forecasting in HubSpot Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements Provide customer feedback and solutions to product management to continue to advance our portfolio of CXaaS solutions Required Qualifications: 2- 3 years' experience technical sales of CCaaS solutions/services - preferably within Amazon Connect 2- 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience. Proven ability to present value proposition of the solution B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience Excellent presentation, customer engagement, and listening skills. The right person will be highly technical and analytical thinker, possess several years of CCaaS experience Curious and fast learner Preferred Skills: Proven ability to influence others and lead customer engagements 2 - 3 years' experience in customer facing consulting role Broad knowledge of the CCaaS market including: (NICE InContact, Genesys, Five9's, Avaya, etc.) A keen interest in learning rapidly in the AI space Team player with passion to succeed and drive the company forward AWS Certified Solutions Architect - Associate Certification or experience architecting solutions built on AWS Experience with AWS services related to CXE & analytics including Connect, Contact Lens, Lex, Comprehend, Transcribe, Quick Sight, etc. Demonstrated ability to adapt to new technologies and learn quickly Benefits: Competitive compensation program Outstanding benefits package (including medical, dental, vision and life) 401(k) plan Excellent holiday/vacation plans Employee Referral Bonus Program Annual performance-based bonus Ongoing training opportunities USAN is committed to a diverse and inclusive workplace. USAN is an equal opportunity employer, and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Company Description: United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation. For more information, please visit us at ************

Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Responsible for driving PM, Progress tracking and reporting, governance, Agile process enablement, and reporting for the migration of Data Warehouse application to a modern architecture What will your job look like? You will maintain PM governance standards, including documentation, dashboards, and compliance tracking. You will manage project scope, timelines, risks, and dependencies across multiple workstreams. You will prepare executive-level progress reports for leadership. You will coach teams on Kanban principles and facilitate Agile ceremonies. You will manage Azure DevOps Boards for Kanban workflows and reporting. You will collaborate with architect and technical leads to ensure alignment with migration milestones and accurate reporting. You will act as a liaison between technical teams, leadership and business stakeholders to ensure transparency and alignment. All you need is... Bachelor's degree in IT, Computer Science, or related field. 5+ years in PM or Technical Project Management roles within Data Engineering or Data Analytics projects. Strong knowledge of Agile frameworks (Scrum or Kanban) and experience as Scrum Master or Kanban Coach. Familiarity with Azure Cloud, Databricks, and Data Warehouse concepts. General understanding of Azure DevOps, CI/CD, and Azure Boards. Excellent communication and executive reporting skills. Even better if you have… Exposure to Medallion architecture, Delta Lake, Power BI dashboards and data lineage. Knowledge of data streaming technologies (Event Hubs) principles. SAFe or other Agile certifications (CSM, KMP, PMI-ACP). Strong analytical and dashboarding skills (Power BI preferred). Why you will love this job: You will be part of a high-impact migration project transforming Data Warehouse ecosystem, influencing governance and Agile practices, and working with cutting-edge cloud technologies. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description Join our Engineering Security Architecture team as a Senior Product Security Architect and help shape the future of secure product development. In this role, you'll partner directly with Development and SRE teams to embed security into every stage of the SSDLC-ensuring our cloud-native platform is resilient, scalable, and built with secure architecture at its foundation. If you're passionate about influencing engineering decisions, guiding secure design, and driving security maturity across R&D, this is your opportunity. What You'll Do: Embed security throughout the SSDLC • Partner with engineering teams to integrate secure design into microservices, APIs, and distributed systems • Lead threat modeling, secure design reviews, and architecture conversations • Drive secure coding expectations and secure defaults across multiple teams Strengthen engineering practices • Guide teams through OWASP reasoning, protocol-level topics (TLS, mTLS, token flows), and secure design patterns • Improve SSDLC processes, tooling, and CI/CD security • Support architecture reviews and influence long-term technology strategy Container & cloud-native security • Evaluate and help onboard container/K8s security tooling • Provide guidance on runtime risks, image vulnerabilities, supply chain exposure, and K8s posture • Define “what good looks like” for cloud-native workloads Cross-R&D leadership • Build trust quickly with Development, SRE, and Product • Communicate risk clearly and guide engineering tradeoffs • Lead cross-team security initiatives that raise maturity across the organization Additional responsibilities • Deliver training, mentorship, and awareness programs • Support incident response and drive post-incident improvements • Continuously research emerging threats and technologies • Update security policies, standards, and architecture principles as the product evolves #LI-HA1 Qualifications What You Bring We're looking for someone with significant experience in: Product Application Security • Secure design for microservices and APIs • Threat modeling and vulnerability analysis • Understanding how OWASP categories behave in distributed systems • Strong comfort with code-adjacent conversations (flows, architecture, data paths) Secure SDLC inside engineering • Embedded partnership with dev teams • Experience shaping secure coding patterns, code review workflows, and CI/CD expectations • Ability to balance security with engineering velocity Container / Cloud-Native Security • Familiarity with container/K8s security concepts and tooling • Understanding of workload identity, runtime protections, and image integrity Architecture Leadership • Ability to influence engineering decisions and drive secure architecture across teams • Strong communication skills with developers and engineering leaders Preferred (Not Required) • FedRAMP understanding at the architecture level • Awareness of secure AI/ML development patterns and emerging LLM/ML risks Who Thrives in This Role • Product security architects from SaaS or cloud-native companies • Senior AppSec engineers with strong architecture exposure • Security engineers who have partnered directly with development teams • Staff-level AppSec leads who enjoy influencing and guiding engineering Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $158,000 - $195,000/year, plus discretionary bonus, which will be based on the employee's performance as well as equity. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. * Work Location Requirement* * Position requires employee to work out of customer office in Atlanta, GA 5 days a week* * Work Authorization Requirement* * Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.* In one sentence A professional who has a clear understanding of the product vision and requirements, and can articulate, communicate and convey these to the inbound team. Is the Product Owner of a scrum team. Oversees the development of products from start to finish to ensure they meet the users' needs and preferences while also returning value to the business. Accountable for maximizing the value of the product resulting from the work of their scrum team. What will your job look like? * The Product Owner of a scrum team determines product vision, product goal and product roadmap. Ensures these items align to business financials and metrics and that these artifacts are regularly updated and communicated to reflect changes in the industry, business, and customer needs. Is responsible for achieving financial metrics (subscriber growth, self-service activities, churn, cost per gross add, etc) * Creates and clearly communicates product backlog items and prioritizes the product backlog. Is the sole owner of the product backlog and the prioritized order. Works with UX designers, UI designers, Content Strategists, software engineers, testers, and architects to define solutions that meet customer needs and preferences. Accepts/Approves the final solution before it is moved to production. * Monitors and evaluates product progress throughout the sprint, planning increment, and year as it relates to the sprint goal, product goal and product vision. Uses web analytics, customer observations and research, industry research, competitive analyses, financial metrics, and other relevant data sets to analyze progress, customer pain points, and the value of future work. * Collaborates with Stakeholders including PMO, marketing, brand, legal, finance, pricing, strategy office, and other customer facing channels to understand customer pain points and needs. * Creates transparency through the product backlog. Enables inspection through the Sprint Review. Adapts based on empiricism and lean thinking to reduce waste and maximize value through the least amount of work complete. All you need is... * Bachelor's Degree. * Be business oriented and able to represent the customer needs. * Experience with Mobile application projects. * Experience working with both the Apple and Google app stores. * Have a vision for the future of the mobile apps. * Ability to facilitate scope changes and prioritization. * Experience in agile methodologies. * Proficient in BU development/customization projects. * Matrix-management, good negotiation and communication skills. * PSPO I or II certification (or equivalent) is a bonus. Why you will love this job: * Work as a key player guiding the development of new mobile apps for our customer. * Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. * Ability to grow and gain many opportunities for professional development * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. * Work Authorization Requirement* * Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.* * Work Location Requirement* * Position requires employee to work out of customer office in Atlanta, GA 5 days a week* In one sentence Responsible for design, develop, modify, debug and/or maintain software systems. Responsible for one or more specific modules within a large software system scope What will your job look like? * You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. * You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, supportable and demo the software products to partners * You will investigate issues by reviewing/debugging code, provides fixes and workarounds, and reviews changes for operability to maintain existing software solutions. * You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross functional teams to achieve goals. * You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. * You will be encouraged to actively look for innovation and continuous improvement, efficiency in all assigned tasks. All you need is... * Bachelor's degree in Science/IT/Computing or equivalent * 3-4 years of experience in writing software code in Java * 3-4 years of experience working with Spring framework * Prior experience working with RestAPI's * 3-4 years of knowledge in Unix/Linux * Good knowledge in Object Oriented Design and development * Prior experience working within an agile environment Even better if you have... * Experience working in containerized environments with (Docker, Kubernetes) * Experience with NoSQL Databases (Cassandra, Couchbase, MongoDB) * Experience writing microservices using Java SpringBoot Why you will love this job: * You will be challenged with design and develop new software applications * This is an opportunity to work in a growing organization, with ever expanding opportunities for personal growth! * You will have the opportunity to work with the industry most advanced technologies * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Platform consultant operates as an executive evangelist of the Verint Open CCaaS platform. This senior role combines technology and business development to leverage the latest solutions in the Verint platform. In close collaboration with other functions, the Platform Consultant establishes close relationships with our customers' Senior Executive teams. Through the in depth understanding of the market, our customers' needs and the Platform's ability to drive a significant ROI, the Platform Consultant operates as trusted advisor to the customers' C-suites. The Platform Consultant works closely with solutions and product teams and will educate and evangelize to markets, customers & partners. . **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive with a strong focus on the customer's ROI - increased capacity and improved CX experience. + Manage and nurture executive customer relationships through ongoing ROI discussions in marque accounts. Become trusted advisor both during and post sales cycle to internal and external stakeholders driving adoption and identify expansion opportunities in close collaboration with Customer Success. + Maintain an in-depth knowledge of machine learning and data science. The Platform Consultant will be an expert in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team to ensure the Verint Open CCaaS platform is positioned in the customer accounts as the "platform of choice" for their contact center. + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science teams. + Leverage in-depth data architecture or data science knowledge to influence and provide valuable insight into the industry as a whole and differentiate Verint's platform. + Build thought leadership profile in various ways, including taking advantage of speaking opportunities and networking. Stay up to date on related emerging AI to build and advance knowledge. + Deliver content through various means of communication (including social media) and across many platforms that focus on why their target audience needs a Verint Open CCaaS platform. + Work with the Marketing team to develop marketing strategies to engage the various segments of partners and customers in the ecosystem. + Identify white spaces in customer accounts and drive closure of opportunities. + Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience. + Five (5) to Seven (7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of solutions across the contact center as a practitioner. + Strong ability to communicate effectively with senior executives. Able to couple technical Platform capabilities with a compelling value proposition. + Excellent skills leading internal stakeholders. Can operate as a natural leader - based on SME and business acumen/knowledge - to lead internal functions in creating the best possible value proposition for our customers. + Knowledge of contact center solutions is an advantage. + Working knowledge of the data ecosystems such CRMs, CDPs, and ERPs. + Architectural knowledge of data lakes and data warehouses. Especially Amazon, GCP, Microsoft Azure, and Snowflake. + Strong networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer's senior-level executives. + Travel approximately 30-50%. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + The ability to obtain the necessary credit line required to travel. \#LI-BS1 MIN: $100K MAX: $140K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

Network Engineering Professional - To be hired in Greenville - South Carolina OR Atlanta At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world's leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it's about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you'll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Purpose Of Role: The purpose of the role is to act as the primary technical point of contact for a major BT customer within the Americas region. The role requires ensuring day-to-day communication between the customer and BT operational teams. The individual must demonstrate the ability to handle network, security, and telephony-related topics. Key Responsibilities: * Acts as a local interface for customer zone within the global BT team in Paris * Provides in-depth local technical knowledge to the global BT team to help facilitate the resolution of major incidents or performing complex changes * Have access to customer network devices, to facilitate troubleshooting and change activities in full co-ordination with the global BT team * Owns and drives major incidents in the zone outside of global BT team "core hours", or co-manages major incidents in the zone during "core hours" * Attends the daily customer zone "huddle" incident ticket reviews (if applicable). Is able to provide technical insight and input to the incidents and service requests discussed during the meeting * Provides Root Cause Analysis reporting (RCA) technical input as per the agreed process and format * Understands the customer business, business drivers, critical sites and appropriate 3rd parties/suppliers * Good technical knowledge of customer technologies (LAN/WAN/IPT/IPCC/security) Qualifications you are expected to have: Networking * Routing and switching expertise with Cisco routers, Nexus and Catalyst switches, SD-WAN Wireless * Cisco autonomous access points and WLC-based wireless solutions Security * Experience with Check Point, Palo Alto, Fortinet, and Cisco ASA Load Balancing * F5 Big-IP LTM Identity & Access Control * Cisco ISE IP Telephony & Collaboration * Cisco UCS, CUCM, and WebEx Professional Skills * Strong troubleshooting skills with the ability to operate effectively in high-pressure environments * Excellent communication skills and strong stakeholder management capabilities With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. Please note that this position is exclusively based in the United States. At this time, we are not offering relocation or sponsorship for candidates outside the U.S.