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Amdocs jobs - 25 jobs

  • Solutions Sales Expert - Data and AI

    Amdocs 4.9company rating

    Amdocs job in Alpharetta, GA

    Required Travel: No Open to Relocation: No Hybrid Work Model: 3 days onsite / 2 days remote Who are we? At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs' am AIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us! The Opportunity As a Solution Sales Expert, you will be responsible for driving revenue growth by positioning Amdocs AI solutions to strategic customers. You will act as a trusted advisor, understanding client needs and aligning them with our AI portfolio to deliver measurable business outcomes. Location: Although our preference is for candidates based in Atlanta, we welcome applications from qualified individuals nationwide. What will your job look like? Sales Strategy & Execution: Develop and execute sales plans for AI solutions across targeted accounts. Identify new business opportunities and drive end-to-end sales cycles. Solution Expertise: Articulate the value proposition of Amdocs AI offerings, including Generative AI, predictive analytics, and automation solutions. Collaborate with product and delivery teams to tailor solutions to customer requirements. Customer Engagement: Build strong relationships with C-level executives and decision-makers. Conduct workshops, demos, and presentations showcasing AI capabilities. Market Intelligence: Stay updated on AI trends, competitive landscape, and emerging technologies. Provide feedback to product teams for continuous improvement. All you need is... 8+ years in solution sales, with at least 3 years in AI/ML or advanced analytics solutions. Proven track record of meeting or exceeding sales targets in enterprise environments. Strong consultative selling and negotiation skills. Deep understanding of AI technologies and their business applications. Excellent communication and presentation abilities. Bachelor's degree in Business, Technology, or related field (MBA preferred). Preferred Qualification: Experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration) is preferred. Why you will love this job: Be part of Amdocs' AI innovation journey. Work with global clients and cutting-edge technologies. Competitive compensation and growth opportunities. #LI-DNI Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $105k-127k yearly est. 58d ago
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  • SNOW ATT Developer - Software Development Specialist

    Amdocs 4.9company rating

    Amdocs job in Alpharetta, GA

    Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems developed in Service Now. What will your job look like? • You will design and develop responsive, scalable, and high-performance Service Graph Connectors for Service Now. • You will work closely with customers and stakeholders to understand business requirements, translate them into technical solutions, and deliver intuitive user experiences. • You will leverage AI-powered development tools such as GitHub Copilot to accelerate coding, improve quality, and streamline workflows. • You will collaborate with cross-functional teams including service now platform admins and operations, data integrity teams and other teams doing similar work. • You will actively participate in code reviews, contribute to architectural decisions, and promote best practices in front-end development. • You will continuously seek opportunities for innovation, automation, and performance optimization in your development tasks. • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will follow AT&T software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. • You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Education & Experience: • Bachelor's degree in science/IT/Computer Science or equivalent • 3+ years of hands-on experience in Service Now (Advantage: Experience in service now projects with AT&T) Technical Skills: • Knowledge in ServiceNow Platform: Required deep understanding of the ServiceNow platform architecture, CMDB data model and TNI class model including configuration of forms, UI policies, and ACLs. • Scripting: Strong ability in JavaScript for server-side and client-side scripting, including Business Rules, Client Scripts, and Script Includes. • Integration: Experience with integrating ServiceNow with other systems using technologies like REST API and understanding the MID Server, scheduled Jobs, IRE , Strong proficiency with Integration Hub ETL capabilities. Familiarity with GitHub Copilot or other AI-assisted development tools. • Database knowledge: Understanding of database development, such as creating and modifying tables and running SQL queries and usage of JDBC. • Testing (QA):Experience with testing methodologies, including using the Automated Test Framework (ATF) to create and run tests for customizations Soft skills: • Excellent communication and problem-solving skills, with a customer-centric mindset. • Skill in analyzing business processes and identifying opportunities for optimization. • A meticulous approach to ensure accuracy in development and configuration. • A commitment to ongoing learning and staying current with the latest releases is critical. Why you will love this job: • The chance to serve as a specialist in software and technology. • You will take an active role in technical mentoring within the team. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. • We provide stellar benefits including but not limited to, health, dental, unlimited vacation and parental leave! #LI-JS1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $92k-112k yearly est. 60d+ ago
  • Business Development Executive at Gartner

    Gartner 4.7company rating

    Sandy Springs, GA job

    Business Development Executive GBS LE: About this role: Our Business Development teams play a critical role in expanding Gartner's presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Large-Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Large-Enterprise sales teams +$1bil in annual revenue. What you will do: Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations. Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility for your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: 5+ years' B2B sales experience, preferably within a complex, intangible sales environments. Business development or new-client acquisition experience in a selling role highly desired. Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to conduct travel as needed. Progression within Business Development Executive Roles: Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership. Typical internal promotions include: Business Development Director Team Lead Sales Manager Most of our Sales Managers and Team Leads are hired internally as part of our progression path. What you will get: Competitive salary, generous paid time off policy, charity match program, and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Our awards and accolades: Fortune World's Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023. Forbes America's Best Employers 2018, 2019 & 2022. Forbes America's Best Employers for Diversity, 2020, 2021 & 2022. Forbes America's Best Employers for Women 2022. Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022. Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022. Newsweek America's Most Responsible Companies 2022 & 2023. #LI-TK4 #LI-Remote Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:85408 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $102k-130k yearly est. 6d ago
  • Senior UX Researcher (Quantitative & Evaluative Focus)

    Motorola Solutions 4.5company rating

    Atlanta, GA job

    At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Our Experience Design & Research team is a multidisciplinary group of UX/CX Designers, User Researchers, and Behavioural Scientists. We're at the forefront of understanding users, shaping evidence-based experiences, and translating insights into impactful products. As the team expands its measurement and evaluative research capabilities, we are seeking a Senior UX Researcher with a strong mixed-methods (with a quant emphasis) background to establish best practices, deliver impactful insights, and raise research maturity across our portfolio Job Description This is a unique opportunity to lead evaluative and measurement-focused UX research within mission-critical environments. You will design and execute studies that demonstrate the impact of research on product, design, and business outcomes, while shaping how behavioral insights inform strategy. What You'll Do * Establish a UX Metrics Practice: Define, implement, and own the key performance indicators (KPIs) and metrics for user experience. This includes establishing frameworks for measuring usability, satisfaction (e.g., SUS, CSAT), and task success. * Lead Quantitative Research: Design, launch, and analyze large-scale quantitative research studies, including surveys, A/B tests, and behavioral data analysis from product analytics platforms. * Champion Qualitative Rigor: Lead and execute foundational and evaluative qualitative research, including in-depth interviews, contextual inquiries, and usability testing. * Synthesize and Triangulate: Masterfully weave together quantitative and qualitative data to create a holistic, comprehensive understanding of our users. You will be responsible for telling the full story, connecting the "what" from analytics with the "why" from qualitative insights. * Strategic Influence: Translate research findings into actionable, strategic recommendations that directly inform product roadmaps, design decisions, and business strategy. * Stakeholder Collaboration: Partner closely with leaders in Product Management, Design, Engineering, and Data Science to identify research needs, align on priorities, and drive user-centered outcomes. * Mentorship & Advocacy: Act as a thought leader and mentor for UX research within the company. Educate and empower team members to apply research best practices and develop a deeper appreciation for both quantitative and qualitative methods. * Communication & Storytelling: Create and deliver compelling presentations and reports that bring user stories and data to life for a variety of audiences, from individual contributors to the executive leadership team. What We're Looking For * Experience: 6+ years of hands-on experience conducting research in large matrixed organizations and complex product structures, with at least 2 years of experience managing junior to mid-level researchers. * Education: Masters Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field. * Scaling Metrics and Driving Change: Expert at establishing and scaling a company-wide metrics practice. You have a clear history of leveraging experience metrics to define product success and deliver measurable, user-centric improvements. * Quantifying Research ROI: Proven expertise in defining and tracking the business impact of a UX Research team. You consistently link changes in user metrics (behavior, satisfaction) directly to measurable financial or strategic returns, making the value of research undeniable. * Technical Expertise: Expert in utilizing both behavioral and attitudinal data to extract insights. Proficient in experimental design, survey methodology, and advanced statistical analysis. Expert with tools like Pendo and Qualtrics . Experience with data manipulation (SQL, Python) or statistical software (R, SPSS) is a plus. * In-Person Research Expertise: Proven experience planning, recruiting for, and conducting a range of in-person research, including ethnographic-style fieldwork, contextual inquiries in users' natural environments, and on-site usability testing. * Mixed-Methods Portfolio: A portfolio of work that showcases your ability to integrate diverse data sources to answer complex research questions and drive impact. * Strategic Thinker & Self Starter: You don't just answer the questions you're given; you identify the right questions to ask to move the business forward. You are a self-starter with a proven record of launching initiatives independently and with minimal supervision * Iterative Approach: Proven experience in planning and executing iterative, rapid-cycle research that is seamlessly integrated into the product development process, informing design and engineering decisions. * Strategic Road mapping: Leverage an understanding of MSI's strategic vision and market trends to develop a research roadmap that not only aligns with but actively shapes and drives product goals and priorities. * Exceptional Communicator: You are a gifted storyteller who can distill complex information into clear, concise, and persuasive narratives for any audience. * Global Collaboration and Availability: Flexibility to work in USA Central Time (CT). Willingness to travel internationally to our UK, US, and Poland offices several times per year. Bonus Points * Advanced degree (Ph.D.) in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field. * Experience working in a fast-paced, agile environment. * Experience mentoring or managing other researchers. Target Base Salary Range: $130,000 USD - $170,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements Bachelors degree with 11+ years of UX Research experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
    $130k-170k yearly Auto-Apply 60d+ ago
  • Account Executive, Supply Chain, LE

    Gartner 4.7company rating

    Sandy Springs, GA job

    What you'll do as an Account Executive: As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through contract expansion, introducing new services and products. Clients of the large enterprise and global sales team have $10B+ in combined annual revenue and include 77% of the Global 500. This position will be part of our Supply Chain practice team en/supply-chain. Your role will also include: Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams Own forecasting and account planning on a monthly/quarterly/annual basis What you'll need to be successful: We're a traits-based organization that seeks diverse talent to best meet our clients' needs. We look for sales professionals with strong executive presence, intrinsic drive, natural curiosity and coachability. The experience level we look for is as follows: 5 - 8 years of consultative, B2B sales experience Experience prospecting to the C-Suite and senior-level leadership of enterprise businesses Quick learning attributes that enable you to pivot and work through ambiguity Ability to demonstrate strong sales process and strategies Track record of overachievement on goals or quotas What's in it for you? World-class training through our Sales Academy when you join and on-going training from our L&D team and sales leadership Unlimited advancement potential as a sales professional or progression into people leadership Unmatched resources to support your success Inclusive environment with great balance for personal and family life Generous compensation including uncapped commission, accelerators, bonuses & other incentives #LI-Remote #LI-MT2 #GBSSales Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:96815 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $77k-109k yearly est. 4d ago
  • Software QA Analyst - Hybrid - Norcross, GA

    USAN 4.0company rating

    Remote or Norcross, GA job

    Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. No agencies please. USAN is seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases. The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning. Duties Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experience for IVR applications Perform thorough & efficient test case execution and defect reporting Test web-based applications that utilize the following technologies: HTML, HTML5, CSS, JavaScript, Sencha ExtJS Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system Recommend design improvements or corrections to software developers and business analysts throughout the development process Basic Qualifications 1-2 years experience. Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field. Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment Strong technical and analytical skills Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines Must be very detail-oriented Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel) Must be Fluent in Spanish Preferred Qualifications Bachelor's degree in Computer Science or Information Systems Background in SDLC Experience with IVRs 1-2 years of Software Quality Assurance experience Job Benefits: Competitive compensation program Outstanding benefits package (including medical, dental, vision and life insurance) 401(k) plan Excellent holiday/vacation plans Employee Referral Bonus Program Annual performance-based bonus Company Description United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation. For more information, please visit us at ************
    $63k-76k yearly est. 32d ago
  • Senior Site Reliability Engineer

    Motorola Solutions 4.5company rating

    Atlanta, GA job

    At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions' Vehicle Intelligence (VI) team serves both the enterprise and public safety markets. Using the latest AI and computer vision technologies, the R&D team pioneers a diverse range of groundbreaking products and services. We enable our customers to rapidly locate vehicles of interest for a wide variety of safety and security use cases. Our global systems support at-scale cloud deployments. The VI team is a beacon of innovation and we are dedicated to designing and developing advanced technology solutions for our customers. You'll work with industry experts and learn how to create patents. We assign you a dedicated mentor to help you maximize your impact. We pride ourselves on a positive and supportive culture. Join us for the opportunity to work on a varied project portfolio that will expand your technical horizons and accelerate your career growth. Job Description We are seeking a senior Site Reliability Engineer for our DevSecOps team. The DevSecOps team is a high-impact group of 8 engineers who are responsible for supporting the national operations of our VI deployments including our VehicleManager portfolio. These are highly available 24x7 cloud applications. Your SRE role encompasses deployment architecture, continuous software delivery, observability, high availability, disaster tolerance, survivability, testing, continuous improvement, all with automation. You'll work with a dynamic and energetic team to support and mentor you. This role is central to defining and implementing our next-generation observability strategy. The ideal candidate will be a hands-on expert in the full observability stack, with deep experience in leveraging metrics, logs, and distributed traces to proactively ensure optimal end-user experience and system health. The candidate should have experience with our platform's technology stack, including Kubernetes with .NET containers. Success in the first year means the candidate contributes to availability and SRE rigor of our Vehicle Intelligence applications. Candidates must demonstrate an advanced ability to diagnose complex, multi-service production incidents using APM tools, translating deep technical analysis into actionable insights for engineering and product teams. Day to day responsibilities include: * Analysis of the end user experience, system performance, availability, uptime * Drive the creation, deployment, and optimization of our core Observability platforms (e.g., Prometheus, Grafana, etc.) to ensure complete system visibility * Monitoring and troubleshooting the system * Creating workflow automation * Managing and creating levels of automated test Requirements: * Must be a US Citizen due to security compliance for this role; working visa not accepted * Bachelor's of Science degree in Computer Science or related applied technology field * 3 years experience with cloud operations and Site Reliability Engineering * Deep understanding of Observability and Application Performance Management * Deep understanding of cloud architecture, microservices, pipelines/workflows, and Ansible * Hands-on experience with Microsoft .NET, C# * Expertise with cloud software delivery pipelines, including GitHub * Ability to independently and collaboratively solve problems in a dynamic, fast-paced environment * Strong communication skills, capable of conveying technical concepts to a diverse audience Target Base Salary Range: $100,000 USD - $115,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements * Bachelors degree with 3+ years of cloud operations and site reliability engineering * Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
    $100k-115k yearly Auto-Apply 56d ago
  • Sr Designer - Mobile App

    Amdocs 4.9company rating

    Amdocs job in Atlanta, GA

    Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. ***Work Authorization Requirement*** ***Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.*** ***Work Location Requirement*** ***Position requires employee to work out of customer office in Atlanta, GA 5 days a week*** In one sentence A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. What will your job look like? • Apply deep knowledge of user-centered design principles to solve complex design challenges. • Partner with cross-functional teams to define and execute design strategies aligned with client and business goals. • Contribute to design processes, including ideation, iterative design, and prototyping. • Provide guidance with design and usability best practices to ensure high-quality deliverables. User-Centered Research & Design: • Conduct user research to uncover insights and opportunities. • Create personas, user journey maps, wireframes, and prototypes that resonate with end-users. • Translate research findings and submitted feedback into actionable design recommendations and solutions. Collaboration & Communication: • Work closely with product managers, developers, other designers, and clients. • Present your design concepts and articulate decisions to stakeholders at all levels. • Facilitate collaborative design sessions, ideation sessions, and desk checks. Design Systems & Standards: • Maintain scalable design systems, style guides, and pattern libraries. • Ensure design consistency across products and platforms. Prototyping & User Testing: • Develop interactive prototypes using Figma. • Conduct usability testing, iterating based on feedback to refine experiences. All you need is... • Bachelor's Degree. • 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise. • Proven success in creating user-friendly, scalable digital experiences. • Experience with Mobile application projects. • Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing. • Experience with product design for back-end software is a plus. • Expertise in Figma; familiarity with front-end development principles is a plus. • Comfortable working in agile and iterative development environments. • Strong communication and storytelling abilities to influence stakeholders. • Effective at managing expectations and balancing multiple priorities. Why you will love this job: • Work as a key player guiding the design of new mobile apps for our customer. • Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. • Ability to grow and gain many opportunities for professional development • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $82k-99k yearly est. 21d ago
  • Presales Business Manager - Cybersecurity

    Motorola Solutions 4.5company rating

    Alpharetta, GA job

    At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Presales Project Management Group is the focal point of the Sales support organization. Our Presales Business Managers bring together the innovative communications solutions that make a difference in the moments that matter. Job Description The Cyber Presales Business Lead manages the development and implementation of the presale process for public safety solutions. Responsibilities include but are not limited to: * Coordinates departmental and cross-functional teams, focused on generating and delivering accurate and timely proposals * Manages projects from identification of the presale opportunity and proposal inception to transition of the project to the post-sale team * Ensures that projects are completed on time and in conformance with relevant requirements * Working with the other business groups, responsible for identifying upcoming opportunities, evaluating requirements, identifying specific statements of work, and ensuring the proposed customer solution will be implemented with the best possible strategy * May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities * Manage a team of Presales Engineers and Presales Business Managers The Presales Business Lead for Cybersecurity provides total presales solution ownership as the overall presale team business leader and manages the overall project business for their assigned projects and those of the team. In this role, the Presales Business Manager holds accountability for: * Presale business strategy * Development of the implementation approach and service plan necessary to win the project * Meeting/exceeding customer requirements and providing value alternatives when requirements cannot be met * Managing Motorola's sales, revenue, and margin goals * Driving all sole source & RFP (Request for Proposal) projects to completion, managing the schedules of each project team member (engineering, proposal specialist, sales, and service) * Coordinating with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all of business units goals are addressed in our proposals and win-strategies * Participating in contract negotiations as a subject matter & proposal expert * Developing and implementing the show pricing plan with Sales * Integral participant of the Core Team proposal review, responsible for reviewing the proposal cover-to-cover Specific Knowledge/Skills: * Bachelor's Degree, preferred emphasis on Cyber, Computer Science, or Engineering; MBA preferred * 3+ years of experience in one or more of the following: Cyber Services, Sales Engineering, Engineering, or Project Management * Excellent communication skills, both verbal and written * Comfortable presenting to internal and external audiences * Experience implementing and delivering Cybersecurity Services preferred * Proficiency in applications including Excel, Word, PowerPoint, Visio, email, and web applications * Take ownership of projects to drive multiple people to meet project deadlines * Ability to build strong relationships with internal and external stakeholders * Willingness to think out of the box and challenge the status quo * Attention to detail and a flawless execution mindset * Ability to travel 20% (domestic only) Target Base Salary Range: $75,000 - $95,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements * Bachelors Degree * 3+ years of experience in one or more of the following: Cyber Services, Computer Science, Sales, Engineering, or Project Management Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
    $75k-95k yearly Auto-Apply 17d ago
  • Solution Consultant

    Verint Systems, Inc. 4.8company rating

    Atlanta, GA job

    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** **Overview of Analytics Solution Consultant Job Function:** The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales engagement through the presales process which includes: deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer's use case order to drive license revenue and customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). **Primary Objective:** The Analytics Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint's partners in meeting software and SaaS revenue targets through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** - Execute the Company's sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets. - Through a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from our competition. - Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities. - Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects. - Deliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs. - Generating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage. - Collaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value. - Work collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging. - Where required, provide continuity through the hand off phase to services to ensure the customer's expectations are met. - Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions. **Minimum Requirements:** - Bachelor's Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider. - 5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling. - Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos. - Ability to demonstrate software to executive audiences. - Ability to create a compelling, value based presentations. - Ability to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities. - Demonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale. - Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. - Be able to articulate proposals and return on investment to operations management buyers. - Self-motivated and a team player. - Ability to manage multiple projects and tasks to completion with minimal supervision. - Must possess a creative, energetic and enthusiastic presentation style. - Must possess strong listening skills. - Demonstrated highly developed project management and organizational skills. - Ability and proven experience interfacing with all levels of management. - Travel expectations are 50-60%. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel. **Preferred Requirements:** - 5+ year's presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. - Deep knowledge of workforce optimization. - Familiarity with Verint products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning, coaching, forecasting and scheduling, and feedback/survey solutions is beneficial. - Knowledge of effective organizational design, business approaches, hierarchy, and structure for optimal performance, and the ability to work within the confines of an existing client structure. - Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at **************. Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_
    $76k-99k yearly est. 60d+ ago
  • Analytics Architect

    Amdocs 4.9company rating

    Amdocs job in Alpharetta, GA

    Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence In charge of the architectural roadmap, provides architecture solutions during the software development lifecycle and performs sophisticated software engineering tasks. What will your job look like? Job Duties: * Design and upgrade software systems, lead technical efforts using modern methods and AI tools, drive innovation in telecom through generative AI, manage PoCs, optimize performance across deployment layers, oversee Azure solutions, support pre-sales by crafting proposals, highlight AI's benefits on agility, cost reduction, and customer satisfaction, transform telecom with advanced customer-focused solutions. All you need is... Job Requirements: * Education & Work Experience: Bachelor's, or foreign equivalent, in Computer Science or Information Technology or closely related degree plus five (5) years of progressive, post-bachelor's experience as an Information Technology Professional. * Skillsets: 1. Oracle Databases; 2. Weblogic Oracle ERP systems; 3. Shell Programming & Scripting; 4. Agile Framework; 5. Agile and Waterfall methodologies; and 6. WebLogic. * Travel Requirement: None. Why you will love this job: * Be challenged by crafting the high-level design and dictates technical standards. * Success applicants will gain the opportunity to work with the industry most advanced technologies * We provide opportunities to evolve yourself in the future and be responsible for a suite of products, creating a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system. * We provide stellar benefits from health to dental to parental leave and even pet insurance! The base pay for this position ranges from USD $152,131.00 to $174,950.00/year, individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $152.1k-175k yearly 29d ago
  • Support Engineer I (Swing Shift)

    USAN 4.0company rating

    Norcross, GA job

    Job Title: Support Engineer I (Swing Shift) Join our dynamic team as a Support Engineer for USAN's software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the swing shift in providing quality support to our clients, ensuring smooth operation and rapid resolution of issues within our 24x7 Help Desk and Network Operations Center. As a Support Engineer I for USAN's software services and solutions, you will provide Tier 1 support for USAN and its clients through documented processes and procedures and diagnosing and resolving client service-impacting issues in a timely and efficient manner. Responsibilities: Work collaboratively with team members to effectively support our clients. Serve as the Tier 1 point-of-contact for USAN's software services solutions and AWS Managed Services clients to include on-premises data centers, hybrid solutions, and USAN AWS cloud-based solutions. Document client interactions and issue resolutions promptly and accurately using our ServiceNow IT Service Management (ITSM) solution. Use documented procedures and resources to diagnose and resolve issues within timeframes specified by Service Level Agreements (SLAs) to ensure client satisfaction and support team effectiveness. Escalate reported issues to Tier 3 support teams per documented processes as needed, ensuring seamless handover and resolution. Conduct routine ticket audits in ServiceNow to ensure overall ticket quality and closure. Oversee outage recovery efforts, including customer notifications, managing conference bridges, and documenting outage timelines. Monitor platform and application health using prescribed dashboards and diagnostic tools. Audit internal procedures to ensure accuracy and relevance in the current production environment. Requirements: Strong technical aptitude and a passion for problem-solving. Excellent communication skills, both verbal and written. Ability to work effectively in a mission-critical, 24x7 environment. Flexibility to work rotating shifts, including weekends, and holidays. Commitment to attaining AWS Certifications (Cloud Practitioner, Solutions Architect, etc.). A two-year college degree, technical school graduate, or two years of cumulative industry experience in a related field. Prior experience in customer support or help desk role preferred. Familiarity with AWS services and cloud-based solutions is a plus. Benefits: Competitive salary and benefits package, with opportunities for increased responsibility and compensation. Access to ongoing training, certification programs, and professional development resources. A dynamic and collaborative work environment that values innovation, teamwork, and excellence. A supportive and collaborative work environment with a focus on team success and innovation. Join our team and become an integral part of delivering exceptional support to our clients as they navigate the world of cloud-based services. Apply now to embark on an exciting career journey with us!
    $67k-84k yearly est. 60d+ ago
  • Sr. Manager, Oracle Financial Applications

    Verint Systems, Inc. 4.8company rating

    Atlanta, GA job

    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** . **Overview of Job Function:** The Senior Manager, Financials Applications, will play a pivotal role within the IT Corporate Systems organization, providing strategic leadership across key Finance IT systems. This role requires providing thought leadership on new projects and programs, defining architecture, and ensuring the execution and delivery of projects while maintaining ongoing support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team and owning, supporting, managing, enhancing, and leading ERP modules globally, including EBS Finance (FA, CM, AP, AR and GL, treasury, and Tax) and Operations, QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules. + Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC. + Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements. + Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery. + Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs. + Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence. + Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services. + Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems. + Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs. + Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions. + Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed. + Foster a high-performance culture through recruitment, coaching, performance management, and succession planning. + Contribute to annual budgeting and ensure cost-effective execution of all initiatives. + Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed **Minimum Requirements:** + **Education:** Bachelor's degree in accounting, Finance, Information Systems, or equivalent professional experience. + **Oracle Applications Expertise:** 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level. + **Project Leadership:** 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC-from requirements gathering to go-live and hyper care support. + **People Management:** 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities. + **Functional Proficiency:** Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI. + **Process Knowledge/Finance Operations:** Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc. + **Change Management:** Demonstrated ability to drive user adoption and change across Oracle Applications. + **Business Acumen:** Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT. + **Vendor & Partner Collaboration:** Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement. + **Collaboration:** Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint's core values. + **Mobility:** Willingness to travel domestically and internationally up to 10%. + **Other:** Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. + This is a US remote role with a preference to working EST. **Preferred Requirements:** + Oracle Cloud Certification (preferred). + Proven expertise in Oracle Cloud ERP modules (Nice to have) + Additional experience with Oracle HCM modules (Cloud and/or EBS). + Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings \#LI-KD1 MIN: $150K MAX: $165K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_
    $150k-165k yearly 60d+ ago
  • CCaaS Sales Engineer

    USAN 4.0company rating

    Norcross, GA job

    USAN is a leading AWS partner for Customer Experience and CCaaS (Contact Center as a Service) delivery, promoting values rooted in work-life balance, flexibility, and career growth opportunities. USAN has led the hosted/cloud CCaaS space for 30+ years and developed best in class SaaS solutions and services that add value to Amazon Connect . Our SaaS solutions, AWS tool kits, snap-in integration connectors, and Professional Services IP from decades in this space accelerate CX implementations by 35-50%. Are you a Solutions Architect with a passion for technical building? If so, this position is for you! As a member of our Contact Center Customer Experience Team, you'll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Amazon Connect, and related services such as Lex and other AI services. Working closely with USAN's sales team, you will be responsible for demonstrating and creating value for USAN CXaaS portfolio of solutions, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for CXE transformation projects. We're looking to add a USAN CXE Solutions Architect to our team to evangelize USAN's portfolio of contact center customer engagement solutions and professional services, and to provide businesses with best-in-class tools to support CX transformations on top of Amazon Connect. Responsibilities: As a Solutions Architect, you will work directly with customers to understand their needs, map those needs to solutions, accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes. Including: Create compelling demos and deliver to customers and prospects, showcasing the power of USAN's SaaS offering across a variety of industry use cases Demonstrating AWS and USAN products/assets within the Amazon eco-system, highlighting and emphasizing USAN's value Lead discovery sessions, presentations, and workshops with prospects and customers Gather requirements for mid and large-scale Contact Center as a Service (CCaaS) transformation projects Demonstrate the value of USAN as a CXaaS consulting partner Create and modify Proposals and create responses to RFP's working alongside the USAN customer success team Educate customers of all sizes on the value proposition across the AWS and USAN suite of services and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud You will own the technical relationship with the customer and operate as their trusted advisor, the best interests of the customer will shape the guidance you provide Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) Help maintain and update lead management, pipeline & forecasting in HubSpot Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements Provide customer feedback and solutions to product management to continue to advance our portfolio of CXaaS solutions Required Qualifications: 2- 3 years' experience technical sales of CCaaS solutions/services - preferably within Amazon Connect 2- 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience. Proven ability to present value proposition of the solution B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience Excellent presentation, customer engagement, and listening skills. The right person will be highly technical and analytical thinker, possess several years of CCaaS experience Curious and fast learner Preferred Skills: Proven ability to influence others and lead customer engagements 2 - 3 years' experience in customer facing consulting role Broad knowledge of the CCaaS market including: (NICE InContact, Genesys, Five9's, Avaya, etc.) A keen interest in learning rapidly in the AI space Team player with passion to succeed and drive the company forward AWS Certified Solutions Architect - Associate Certification or experience architecting solutions built on AWS Experience with AWS services related to CXE & analytics including Connect, Contact Lens, Lex, Comprehend, Transcribe, Quick Sight, etc. Demonstrated ability to adapt to new technologies and learn quickly Benefits: Competitive compensation program Outstanding benefits package (including medical, dental, vision and life) 401(k) plan Excellent holiday/vacation plans Employee Referral Bonus Program Annual performance-based bonus Ongoing training opportunities USAN is committed to a diverse and inclusive workplace. USAN is an equal opportunity employer, and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Company Description: United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation. For more information, please visit us at ************
    $82k-114k yearly est. 56d ago
  • Senior Product Security Architect - Remote

    Cyberark 4.4company rating

    Remote or Atlanta, GA job

    CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description Join our Engineering Security Architecture team as a Senior Product Security Architect and help shape the future of secure product development. In this role, you'll partner directly with Development and SRE teams to embed security into every stage of the SSDLC-ensuring our cloud-native platform is resilient, scalable, and built with secure architecture at its foundation. If you're passionate about influencing engineering decisions, guiding secure design, and driving security maturity across R&D, this is your opportunity. What You'll Do: Embed security throughout the SSDLC • Partner with engineering teams to integrate secure design into microservices, APIs, and distributed systems • Lead threat modeling, secure design reviews, and architecture conversations • Drive secure coding expectations and secure defaults across multiple teams Strengthen engineering practices • Guide teams through OWASP reasoning, protocol-level topics (TLS, mTLS, token flows), and secure design patterns • Improve SSDLC processes, tooling, and CI/CD security • Support architecture reviews and influence long-term technology strategy Container & cloud-native security • Evaluate and help onboard container/K8s security tooling • Provide guidance on runtime risks, image vulnerabilities, supply chain exposure, and K8s posture • Define “what good looks like” for cloud-native workloads Cross-R&D leadership • Build trust quickly with Development, SRE, and Product • Communicate risk clearly and guide engineering tradeoffs • Lead cross-team security initiatives that raise maturity across the organization Additional responsibilities • Deliver training, mentorship, and awareness programs • Support incident response and drive post-incident improvements • Continuously research emerging threats and technologies • Update security policies, standards, and architecture principles as the product evolves #LI-HA1 Qualifications What You Bring We're looking for someone with significant experience in: Product Application Security • Secure design for microservices and APIs • Threat modeling and vulnerability analysis • Understanding how OWASP categories behave in distributed systems • Strong comfort with code-adjacent conversations (flows, architecture, data paths) Secure SDLC inside engineering • Embedded partnership with dev teams • Experience shaping secure coding patterns, code review workflows, and CI/CD expectations • Ability to balance security with engineering velocity Container / Cloud-Native Security • Familiarity with container/K8s security concepts and tooling • Understanding of workload identity, runtime protections, and image integrity Architecture Leadership • Ability to influence engineering decisions and drive secure architecture across teams • Strong communication skills with developers and engineering leaders Preferred (Not Required) • FedRAMP understanding at the architecture level • Awareness of secure AI/ML development patterns and emerging LLM/ML risks Who Thrives in This Role • Product security architects from SaaS or cloud-native companies • Senior AppSec engineers with strong architecture exposure • Security engineers who have partnered directly with development teams • Staff-level AppSec leads who enjoy influencing and guiding engineering Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $158,000 - $195,000/year, plus discretionary bonus, which will be based on the employee's performance as well as equity. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.
    $158k-195k yearly 23d ago
  • Senior DevOps Engineer

    Motorola Solutions 4.5company rating

    Atlanta, GA job

    At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Rave organization within Motorola Solutions is responsible for SaaS products supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information. The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems. As a team member within the Rave organization, you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety Job Description We're looking for a highly skilled AWS DevOps Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD Pipelines. You will play a key role in building, maintaining, securing and deploying scalable cloud infrastructure and systems. Responsibilities: * Design, develop, and maintain scalable cloud infrastructure * Automate deployment, scaling and monitoring of systems on that infrastructure * Collaborate with cross-functional teams to define and implement CI/CD pipelines * Build and manage containerized applications * Provision and support configuration of relational databases with an emphasis on high availability, security and reliability * Monitor, troubleshoot, and optimize system performance and reliability * Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage developer tooling * Ensure compliance with regulatory, compliance and security frameworks * (Optionally) develop and support full stack Java-based applications Required Skills: * Experience with containers and container orchestration tooling (Kubernetes / Helm / Docker) * Experience designing and deploying solutions to cloud environments (AWS) * Experience with IaC tooling (Terraform or similar) * Experience with CI/CD tooling (GitHub, BitBucket, Azure DevOps) * Experience with DVCS tooling (Git, GitHub, BitBucket, Azure DevOps) * Experience with RDBMS systems including managing schema evolution, migration, replication and disaster recovery (MySQL or similar) * Experience with Linux including scripting (Bash) Preferred Skills: * Experience with AI/machine learning technologies is strongly preferred. * Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup) * Awareness of compliance frameworks (e.g. FedRAMP, CCCS) * Experience with SIP/RTP * Experience with developer tooling (Artifactory, Sonar, Gradle) * Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar) * Knowledge of secure coding practices, security frameworks, and tooling (e.g., OWASP, NIST, CIS, Prisma Cloud/Twistlock, Mend/WhiteSource) Soft Skills: * Strong problem-solving and analytical skills * Effective communication and teamwork abilities * Self-motivated with a passion for continuous learning * Ability to take ownership of problems and deliver complete solutions Target Base Salary Range: $140,000 USD - $160,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements * 10+ years of software engineering/development experience * AND 5+ years of cloud infrastructure experience * AND 2+ year of Kubernetes and Docker experience * Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
    $140k-160k yearly Auto-Apply 29d ago
  • Sr Designer - Mobile App

    Amdocs 4.9company rating

    Amdocs job in Atlanta, GA

    Required Travel :No Travel Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. * Work Authorization Requirement* * Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.* * Work Location Requirement* * Position requires employee to work out of customer office in Atlanta, GA 5 days a week* In one sentence A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams. What will your job look like? * Apply deep knowledge of user-centered design principles to solve complex design challenges. * Partner with cross-functional teams to define and execute design strategies aligned with client and business goals. * Contribute to design processes, including ideation, iterative design, and prototyping. * Provide guidance with design and usability best practices to ensure high-quality deliverables. User-Centered Research & Design: * Conduct user research to uncover insights and opportunities. * Create personas, user journey maps, wireframes, and prototypes that resonate with end-users. * Translate research findings and submitted feedback into actionable design recommendations and solutions. Collaboration & Communication: * Work closely with product managers, developers, other designers, and clients. * Present your design concepts and articulate decisions to stakeholders at all levels. * Facilitate collaborative design sessions, ideation sessions, and desk checks. Design Systems & Standards: * Maintain scalable design systems, style guides, and pattern libraries. * Ensure design consistency across products and platforms. Prototyping & User Testing: * Develop interactive prototypes using Figma. * Conduct usability testing, iterating based on feedback to refine experiences. All you need is... * Bachelor's Degree. * 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise. * Proven success in creating user-friendly, scalable digital experiences. * Experience with Mobile application projects. * Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing. * Experience with product design for back-end software is a plus. * Expertise in Figma; familiarity with front-end development principles is a plus. * Comfortable working in agile and iterative development environments. * Strong communication and storytelling abilities to influence stakeholders. * Effective at managing expectations and balancing multiple priorities. Why you will love this job: * Work as a key player guiding the design of new mobile apps for our customer. * Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps. * Ability to grow and gain many opportunities for professional development * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $82k-99k yearly est. 28d ago
  • Account Executive, Large Enterprise, GBS

    Gartner 4.7company rating

    Sandy Springs, GA job

    Account Executive, Finance Are you looking for a dynamic career with excellent advancement potential at a global market leader? If so, consider Gartner, the world's leading research and advisory company, serving C-suite leaders and their teams in 15,600+ distinct organizations in more than 100 countries. Gartner equips these leaders with the indispensable insights, advice, and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow. Account Executives are solution-oriented individuals who help clients with their most important critical challenges. The account executive is a field sales role responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services. The territory for this role includes specific major client accounts and carries a sales quota of 1M+ of contract value. Gartner is a sales-driven organization, and the success of our account executives is the fuel that grows the company. #GartnerSales What you'll do: Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth Fulfill a quota responsibility of 500K+ of contract value within a territory of major client accounts Handle forecast accuracy on a monthly/quarterly/annual basis What you need: 6 - 10 years of exter B2B sales experience with validated consultative sales, with evidence of prior success Proficiency in account planning and an understanding of territory management The ability to prospect and run C-level and senior-level relationships within midsize and large organizations Demonstrated intellect, drive, executive presence and sales acumen Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses Strong proficiency in computer skills Excellent written and oral presentation skills Knowledge of the full life cycle of the sales process, from prospecting to close Bachelor's degree preferred #LI-BS1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 102,000 USD - 147,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:96325 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $77k-109k yearly est. 2d ago
  • Sr. Technical Consultant

    Verint Systems, Inc. 4.8company rating

    Atlanta, GA job

    At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with the Wells Fargo technical IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical tasks, projects, and regular communication updates, both on-site and remote, in order to promote a productive and positive relationship, ensuring Wells Fargo success by following a defined methodology and by coordinating FSS resources in Sales, Professional Services, Product House and Support. **Principal Duties and Essential Responsibilities:** + Serve as the primary technical point of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint video solutions projects, technical issues, and communication updates. + Complete all assigned tasks, either on-site at Wells Fargo locations (primarily Charlotte, NC) or remote, which may include installations, upgrades, new releases, configuration, testing, investigation and troubleshooting of application software, hardware components, DVR firmware, camera firmware, network switches, and other third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates. + Manage technical status reports and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison. + Manage daily operations and work with the Verint FSS Wells Fargo account team to position both FSS and Wells Fargo to drive achievement of Verint goals and customer objectives. + Participate in weekly technical tracking meetings and quarterly QBR meetings reporting on progress against technical tasks and goals. + Develop and manage process documentation for product deployment efforts. + Develop and manage user acceptance requirements and deployment to include Proofs of Concept (POC) and pilot efforts. + Provide training to bank personnel using online and in-person tools. + Oversee and direct analytics/AI deployments on a large scale. + Oversee and direct cloud testing and deployment of the Verint FSS Cloud solution. **Minimum Requirements:** + Bachelor's Degree in IT, Computer Science or other related field, or equivalent work experience. + 7 or more years' experience in a technical, customer facing role _or_ physical security in the U.S. banking sector. + Strong technical skills in enterprise software, video surveillance systems, database technology, network management, application configuration, and troubleshooting. + Strong experience in user acceptance testing to include development of user requirements as well as overseeing the testing within the customer environment. + Strong project management experience using multiple tools for tracking and managing large scale software deployments. + Experience rolling out large scale (100 plus) sites of video analytics, tracking accuracy, and monitoring effectiveness of those analytics, and reporting findings to business unit. + Proven record in process documentation for large scale security systems deployments. + Experience using online and in-person training tools to improve the level of understanding of security systems to a large, enterprise user base. + Excellent and professional written/verbal communication and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical. + Strong technical aptitude and demonstrated ability to communicate using standard IT and software terminology. + Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo. + Excellent track record in developing relationships with a high degree of integrity and trust. + Willingness and ability to travel up to 50% domestically, occasionally at short notice. + **Must reside in Charlotte, NC or within 4-5 hours driving distance.** + Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations + Wells Fargo may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customers' requirements. **Preferred Requirements:** + Experience with the installation, support, usage, or administration of Verint FSS software and hardware. + Experience in managing large, complex physical security projects and tasks in the US banking sector. + Leadership experience focusing on multi-team collaboration and operations. + Deep understanding of large financial institution challenges and scalability concerns. \#LI-KD1 MIN: $110K MAX: $198K Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. **For US Applicants** _2025 Benefits Offering (******************************************************* UI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_
    $110k-198k yearly 60d+ ago
  • Solution Architect

    Amdocs 4.9company rating

    Amdocs job in Atlanta, GA

    Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit ************** At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence Be the lead architect in designing Amdocs's foundation using your deep understanding of the world of software while researching new technologies. What will your job look like? You will Lead the architecture and design of Amdocs's underlying infrastructure. Work with software engineers and other partners (i.e Architects, Product) to define and be aligned with business, development, and deployment needs. Research and adopt new technologies used for applying concrete solutions to ongoing challenges. Build high-level solutions for business requests. Model the system components and define the R&R between components. Contribute towards the creation of business flows based on client requirements. Meet customers to understand their needs and explain the product architecture. All you need is... A degree in Computer Science with at least 5 years' proficiency with the whole software development lifecycle. At least 3 years of proven experience in software architecture will be considered an advantage. Experience with Microservices architecture. Experience with Java, Spring (i.e Cloud), Kubernetes. Knowledge or experience working with one of the public cloud providers (AWS, GCP, AZURE). Knowledge and experience with Linux. Passionate about engaging with new technologies. A self-learner. Confident presentation and interpersonal skills. Why you will love this job: You will be challenged with crafting high-level design while setting technical standards. You will have the opportunity to work with the industry most sophisticated technologies! Evolve yourself in the future and lead all aspects of a suite of products, develop a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! #LI-JS1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    $93k-118k yearly est. 39d ago

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Amdocs may also be known as or be related to Amdocs, Amdocs Inc, Amdocs Limited and Amdocs Ltd.