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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Decatur, IL | $34,885 | $16.77 |
| 2 | Saint Louis, MO | $33,282 | $16.00 |
| 3 | Murfreesboro, TN | $31,684 | $15.23 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $85,201 | $41 | - |
| 2 | Customs Consultant | $80,182 | $39 | - |
| 3 | Customer Account Executive | $75,230 | $36 | - |
| 4 | Customer Care Executive | $72,761 | $35 | - |
| 5 | Customer Care Consultant | $67,755 | $33 | - |
| 6 | Customer Relationship Specialist | $66,547 | $32 | - |
| 7 | Telesales Representative | $66,225 | $32 | - |
| 8 | Customer Service Senior Associate | $55,300 | $27 | - |
| 9 | Sales Team Leader Representative | $54,848 | $26 | - |
| 10 | Customer Service Professional | $54,807 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Eversource Energy | $37,107 | $18 | 6 |
| 2 | PSEG | $36,860 | $18 | 3 |
| 3 | CenterPoint Energy | $36,399 | $18 | - |
| 4 | FirstEnergy | $34,366 | $17 | 2 |
| 5 | American Electric Power | $34,274 | $16 | 1 |
| 6 | NRG Energy | $33,877 | $16 | - |