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The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, highest exposure Employment Practices Liability, Private and Not-For-Profit D&O including Community Associations. Responsibilities include the management of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards.**JOB DESCRIPTION:****Essential Duties & Responsibilities:***Performs a combination of duties in accordance with departmental guidelines:** Manages an inventory of the most complex EPL and Private and Not-For-Profit D&O, which are generally multi-year and have very significant loss exposure, by following company protocols to manage and oversee all aspects of the claim handling, including coverage determinations, investigations, and resolution strategies which may include extensive negotiations and complex litigation management.* Ensures exceptional customer service by driving continuous improvements for all aspects of the claim/account, providing professional and timely claims service, and achieving quality and cycle time standards.* Verifies coverage, sets and manages timely and adequate reserves by reviewing and interpreting policy language and partnering with counsel as needed, estimating potential claim valuation, and following company's claim handling protocols.* Drives the resolution of claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing settlements within scope of authority.* Establishes and manages significant claim budgets by identifying, selecting and actively managing appropriate resources, delivering high quality services, and coordinating all efforts leading to timely resolution of the claim/accounts.* Achieves quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.* Prepares and presents high profile, complex information to senior leadership, customers, counsel, and others by effectively identifying high profile matters, coordinating and communicating resolution strategies and sharing relevant current events and case law.* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on insurance laws, regulations or trends for the specialized line of business.* Mentors, guides, develops and delivers training to less experienced Claim Professionals and may assist with special projects, as needed.May perform additional duties as assigned.**Reporting Relationship*** Typically Director or above**Skills, Knowledge & Abilities*** Expert knowledge of Specialty insurance industry, products, policy language, coverage, and claim practices.* Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external and internal business partners and stakeholders.* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.* Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies.* Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment.* Ability to drive results by taking a proactive long-term view of business goals and objectives.* Extensive experience interpreting Specialty insurance policies and coverage.* Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers.* Ability to lead multiple and shifting priorities in a fast-paced and challenging environment.* Knowledge of Microsoft Office Suite and ability to learn business-related software.* Demonstrated ability to value diverse opinions and ideas.**Education & Experience:*** Bachelor's degree, JD Preferred.* Typically a ten years of relevant or related experience.* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.* Advanced negotiation experience.* Professional designations are highly encouraged (e.g. CPCU)#LI-CP1#LI-Hybrid*In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut,* *Illinois*, *Maryland,* *Massachusetts*, *New York and Washington,* *the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit .*CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. #J-18808-Ljbffr

Located In: Coral Springs, Florida 33065-5733We are seeking a highly organized and experienced Primary Care Practice Manager to oversee the day-to-day operations of our medical office. This role is responsible for ensuring smooth workflow, maximizing revenue opportunities, supervising staff, and serving as a liaison between physicians, staff, and administration. The ideal candidate is detail-oriented, able to prioritize tasks effectively, and committed to providing a welcoming and professional environment for patients and employees alike.*Key Responsibilities:* * Plan, develop, implement, and evaluate daily operations to maximize efficiency, growth, and revenue. * Ensure policies and procedures related to medical records, accounts receivable, inventory, personnel, and property management are followed. * Recruit, train, supervise, and evaluate staff to maintain a competent and cohesive team. * Foster a warm, professional, and calm office environment for staff and patients. * Manage scheduling and staffing to ensure adequate coverage. * Oversee office supplies, maintenance, and vendor interactions; prepare purchase orders and invoices. * Coordinate with Central Billing Office to ensure accurate financial reporting and provide physicians with necessary management data. * Handle confidential and sensitive information with discretion * Perform other duties as assigned to support office operations. *Qualifications:* * High School diploma or equivalent required; additional education preferred. * 1-2 years of supervisory or management experience in a medical office setting. * Familiarity with medical terminology, insurance billing, CPT/ICD coding, and office software preferred. * Strong oral and written communication, organizational, and interpersonal skills. * Ability to delegate responsibilities, handle interruptions, and work under pressure. * Commitment to patient confidentiality and professional ethics. *Physical Requirements:* * Prolonged sitting at a desk and intermittent standing or walking. * Ability to occasionally lift up to 30 pounds and assist patients when needed. * Use of computer keyboard and phone for extended periods. *Additional Qualities:* * Effective team player with strong problem-solving skills. * Ability to establish and maintain positive relationships with staff, physicians, and patients. * Flexible, dependable, and capable of managing multiple priorities simultaneously. Here are just a few things we offer: * Access to health, dental, and vision insurance * Health Savings Account * Eligible for PTO and Holiday pay * Company paid life insurance. * Access to voluntary short and long-term disability insurance * Access to additional life insurance * Access to Accident and Critical Illness Insurance * 401K with automatic employer contribution Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Assist the Associate Broker (AB), Broker or Practice Group Leader in meeting the day-to-day technical and clerical needs of the department. Assist with servicing new and renewal business. Service active and expired policy files in accordance with established Brown & Riding values, goals, and procedures. Essential Functions: · Meet quality measurement goals by delivering high quality service in servicing assigned clients and accounts. Ensure all file activity meets or exceeds quality procedures with regard to timeliness, accuracy of policies, endorsements, subjectivities, and all other active and expired file correspondence and documentation · Assist Associate Broker with submission process, as assigned · Prepare Quotes and Confirmation of Coverage (Binders) as directed · Policy Checking (Review policies to be sure that they are issued in accordance with what was bound with the carrier) · Endorsements (Request policy changes, follow up for the endorsements, review for accuracy upon receipt, invoice, and transmit to agent) · Manage and maintain suspenses (Pending Items that we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to the broker or AB when necessary · Ensure Surplus Line documents are submitted correctly and on time · Learn and increase system skills to improve efficiency · Attend educational seminars, as required · Produce and mail renewal letters with applications to customers when applicable · Review renewal and/or new business information submitted by the customer and request supplemental or explanatory information if required, as directed · Process certificates of insurance when applicable Other Responsibilities: · Provide input to departmental procedures · Assist with accounting reconciliation projects · Perform other work-related duties, as assigned · Work closely with AB Team Lead and assigned Broker(s) in identifying other projects where skills, experience and knowledge can be utilized · Assist in handling duties of team members, as appropriate, during absences Education, Experience and Skills Required: · 0-3 years insurance experience · Willing and able to take insurance classes and attain designations relating to work in order to continually grow in position · Exceptional organization, follow-up, communication, and interpersonal skills · Possess an intuitive and proactive approach to business problems and solutions · Exhibit good listening skills and a willingness to help and support others · Advanced skill level in PC software (Word, Excel and other software, as required) · Ability to be flexible in work schedule as needed · Manage time to get the job done with minimal supervision · Excellent communication skills - both verbal and written · Able to interact with a variety of personality styles · Has or is able to secure the appropriate insurance license within the appropriate timeframe as determined by state requirements Work Environment: · Physical activities of job are within the normal expectations of an office environment where the amount of standing, walking, sitting, reaching, and other movements are within the control of the incumbent. · Vision requirements are in the normal range, correctable with glasses or contacts, where color vision, peripheral vision, depth perception have no significant impact on job performance. · Working environment is generally within the confines of an office where normal climate conditions support effective job performance. Some daily travel may include limited time spent outside in the elements as part of the normal commute. · Risk of exposure to hazardous materials, electrical shock, explosives, radiation, vibration or airborne particles are at the extreme minimum. Protective clothing is usually not necessary to effective job performance or safety.

Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate-including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization. About the role A Support Specialist plays a crucial role in supporting the team's mission by processing new referrals and building the foundational groundwork required for Allsup's Social Security disability insurance (SSDI) and Veteran's Disability Appeal Service claims. This position involves a variety of administrative tasks aimed at building claimants' case files, including processing claimant demographic and client-specific data, mailing appropriate correspondence to claimants or the SSA, ensuring deadlines and quality standards are met, and conducting follow-up activities with government agencies and claimants via phone. What you'll do Process a wide-variety of administrative tasks, aimed at building claimants' case files to include claimant demographic and client-specific data. Mail appropriate correspondence to the claimant or SSA including authorization forms, as needed, while ensuring deadlines are met and quality standards are maintained. Review and process authorization forms to ensure accuracy, according to the Social Security Administration's strict guidelines. Review and process all incoming mail, e-mail, and e-faxes, and ensure documents are properly associated with the appropriate case files. Exhibit a high level of attention to detail in reviewing, creating, and updating claimant files. Conduct follow up activity with government agencies regarding status and claimants as needed. Document case notes, thoroughly recording conversations and actions taken. Maintain strict confidentiality of claimant information, procedural manual, and other proprietary information. Qualifications Experience in customer service-related field Ability to work in a fast paced and multi-tasking environment. Ability to input accurate data into our various computer systems. Excellent grammar, spelling, oral and written professional communication skills. Must possess problem-solving abilities. Ability to navigate multiple computer systems and screens simultaneously. Must display a high level of initiative and drive to succeed. Benefits Health, Dental, and Vision Insurance 401(K) Matching Short-Term and Long-Term Disability Insurance Life Insurance Paid Time Off Paid Holidays Flexible Spending and Health Savings Account Tuition Reimbursement Pet Insurance Employee Assistance Program DISCLAIMER Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice. Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law. The pay range for this role is: 33,280 - 40,000 USD per year (US)

Sr Laboratory Systems Analyst - Permanent - Remote in Coral Gables, FL - $100,000 - $130,000 The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Remote Sr Laboratory Systems Analyst in Coral Gables, FL. Responsibilities: Our client is seeking an experienced Business Systems Analyst to support the implementation, Epic integration, and long-term sustainment of the Haemonetics SafeTrace TX Blood Bank application. Skills & Requirements 3-5 years of experience configuring, troubleshooting, and implementing laboratory or blood bank information systems in a hospital setting (specifically Haemonetics SafeTrace TX) Must understanding of Blood Bank workflows, including product management, crossmatching, transfusion documentation, and regulatory compliance Familiarity with HL7 Interfaces, data integration, and middleware solutions such as Data Innovations Excellent verbal and written communication skills, with ability to collaborate across technical and business teams Willing to go onsite to different hospitals as needed Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

About Us The origins of Keyes Coverage go all the way back to the late 1950's, when it operated in New York. Keyes Coverage in South Florida was established in 1975 by the Keyes family. Since then, the agency has grown into one of the leading insurance agencies in South Florida. The agency specializes in three main areas of practice including Property & Casualty Lines Insurance, Personal Lines Insurance, and Employee Benefits Insurance. Senior Commercial Lines Account Executive Job Summary: The Senior Commercial Lines Account Executive is responsible for initiating client relationships, supporting producers by assisting with new business and providing excellent client service. Maintaining a high level of client service and satisfaction Marketing & placement of renewal accounts as appropriate Achieving agency account retention goals through proactive account rounding, up-selling of limits and coverages, and by providing extraordinary client service Responsibilities: Provide technical support and expertise for commercial property and casualty insurance accounts, assisting in account management and servicing. Collaborate with producers to develop insurance quotes, explain complex coverage matters, and support proposal presentations to clients. Communicate effectively with clients, prospects, carrier representatives, and internal teams through various channels (email, phone, in-person, etc.) to ensure timely and accurate exchange of information that supports successful sales outcomes. Prepare and compile comprehensive client submissions for insurance carriers, including detailed Construction, Occupancy, Protection, and Exposure (COPE) data, Loss Runs, Surveys, and Claims Analyses. Create and maintain accurate insurance applications and submission documents for carrier review. Negotiate optimal terms and conditions with carriers to secure the best possible outcomes for clients. Collaborate with producers in developing and presenting client proposals. Accurately document key conversations with clients and carriers regarding exposures, coverages, and recommendations. Maintain thorough and organized notes on client and producer interactions, in compliance with documentation standards, including details of inquiries, issues, feedback, and follow-up actions. Perform additional duties as assigned. Basic Requirements: Active Florida 2-20 General Lines License (Property & Casualty) required. Minimum of 3 years of experience working in the South Florida Commercial Lines insurance market. Thorough knowledge of brokerage operations and procedures, commercial lines rating, and applicable insurance laws/codes. Experience using agency management systems, with a preference for Vertafore AMS360 and ImageRight. Proficient in Microsoft Office Suite, document management tools, and carrier proprietary systems. Excellent verbal and written communication skills, along with strong organizational and time management abilities. Highly self-motivated and capable of working independently with minimal supervision. Demonstrates exceptional attention to detail and accuracy in all work. Committed to maintaining confidentiality of financial, employee, and client information. Preferred Requirements: Completion of CISR or ACSR designation; currently enrolled in INS and/or API programs favorable. Familiarity with risk assessment and risk management techniques. Extensive knowledge of all lines of insurance, including sophisticated and less common coverages, especially those products represented through agency. Hours: Monday-Friday, 8:30am-5:00pm (Hybrid Work Options Available) Office Location: 5900 Hiatus Road, Tamarac, FL 33321 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Your new company I am currently working with a well-known heavy civil construction company that specializes on Heavy Highway / Roadway projects throughout the Jacksonville area. They are looking to add an experienced Project Engineer and Assistant project manager to the team. What you'll need to succeed 2-5+ year of related experience Must have experience on Heavy highway / roadway (DOT) projects Can manage and work well in a team environment BS degree preferred Estimating / Takeoff experience a bonus What you'll get in return You'll get the opportunity to work for a company that self performs a large number of their projects. Those who perform well are rewarded with long tenure and growth opportunities. Currently offering great compensation, relocation assistance if necessary, 401k match, PTO, vehicle allowance and benefit package. What you need to do now Like to know more? Apply with your resume via this advert. If you think this position may not be for you, we have various other roles in the area for Project Managers, Estimators, and Superintendents.

Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives

Our Company American Integrity Insurance Group (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years. A Day in the Life: Who knew insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance Group doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity. Click Here to learn more about American Integrity Insurance and our job opportunities. Research, analyze, collect data, develop reports, present findings and recommendations on product issues and assist Product leaders with coordinating necessary product, system or workflow updates Research forms, coverage, workflow or rating questions and make recommendations for product changes based on analysis Participate in system updates as needed to include working with IT partners to develop requirements, complete pre and post implementation user testing, and work with IT to resolve defects Develop and present product rules, policyholder notices, and coverage forms to Product leaders, and publish necessary updates to company insurance documentation sites. Assist in maintenance of Forms Matrix Prepare, review, and deliver appropriate communications and training documentation for product users Create and maintain rate and rule manuals as part of state product strategies or state compliance and to support filings with state insurance departments Research and track competitor, industry and market data for assigned states/product lines. Make suggestions for appropriate policy, coverage, rating or rule changes based on analysis Complete assigned product filings to facilitate timely approval of product changes and develop/submit responses to filing objections Prepare and submit state regulatory reports as assigned Research statutory changes and present findings to Product leaders as needed Maintain product folders and information so that information is current and well-organized Track competitor filings by state and produce weekly report as scheduled Review and recommend procedure and/or workflow changes by developing updates and documenting recommendations. Implement changes as requested Independently manage an assigned product line to include developing strategic plans, and handling ongoing product maintenance, as well as leading associated system projects and required filings Participate in training and/or mentoring Product Analysts and new team members Additional duties as needed. Education: Bachelor's Degree (B.A. or B.S.); or related experience and/or training; or combination of education and experience. Experience: Three (3) to five (5) years of Property & Casualty insurance product experience, personal lines highly preferred. Experience with data analytics and data mining preferred. Knowledge & Skills: Understanding of personal lines insurance concepts, policy forms, coverage interpretation & policy layout, and rating methodology Strong ability to read, analyze and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms Working knowledge of policy admin systems, project management, requirements documentation and user acceptance testing Experience with filings tools such as SERFF & OIR, and state filings procedures and practices Strong communication, organizational & time management skills Strong ability to mine and analyze data and develop strategic recommendations Strong computer spreadsheet and database skills. Excellent Excel skills required and experience with COGNOS, Access, Tableau, and SQL is preferred Ability to handle multiple projects at once Ability to define, analyze and solve problems Ability to present ideas and information in a clear, concise, organized and diplomatic manner; gather information from multiple parties to ensure all perspectives are heard and considered; listen to others to respond effectively to ideas, thoughts and questions; express information and ideas effectively in settings including aligned or un-aligned feedback to obtain desired results Experience with group presentations, public speaking, development of presentations

Job Title: Construction Superintendent - Healthcare Projects Job Type: Full-Time Responsibilities: Oversee and manage all aspects of construction projects from planning to completion with specific experience in healthcare projects. Coordinate and supervise subcontractors, suppliers, and on-site personnel. Ensure compliance with safety regulations and building codes. Develop and maintain project schedules, ensuring timely completion. Monitor project progress and make adjustments as necessary. Conduct regular site inspections to ensure quality standards are met. Resolve any issues or conflicts that arise during construction. Prepare and submit progress reports to stakeholders. Manage project budgets and control costs. Ensure all documentation is up-to-date and accurate. Qualifications: Proven experience as a Construction Superintendent or in a similar role. In-depth knowledge of construction procedures, equipment, and OSHA guidelines. Strong leadership and management skills. Excellent organizational and time-management abilities. Ability to read blueprints, schematics, and construction documents. Strong communication and interpersonal skills. Proficiency in construction management software. Bachelor's degree in construction management, engineering, or a related field (preferred).

Your new company Hays is working with a leading real estate group that is expanding its operations. They are seeking a Commercial Lease Associate to support their growing portfolio. Your new role Manage lease data across retail and office properties, ensuring accuracy in the property management system. Review and process rent, CAM, tax, and utility charges with precision. Prepare reconciliations, budgets, and tenant billings while monitoring receivables. Track key lease dates and obligations, providing timely reports to ownership and management. Support lease administration by drafting correspondence, reviewing documents, and assisting with tenant inquiries. What you'll need to succeed Bachelor's degree in Business, Finance, Accounting, or related field. 3+ years of experience in commercial lease administration or property management. Strong analytical, organizational, and communication skills. Proficiency in Microsoft Office; experience with JD Edwards is an advantage. What you'll get in return A competitive salary, benefits, and bonus package, along with the opportunity to work closely with leadership and contribute to the company's continued growth. What you need to do now If this confidential opportunity interests you, click ‘apply now' to submit your CV or contact us directly for a discreet discussion.

Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Financial Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle. As a Financial Services Professional, you will: Build a client base by growing relationships with your network and providing guidance Gain expertise through sponsored coursework and proprietary agent development training Guide clients through important financial decisions using the latest software and our expansive product portfolio Pathways to develop your Financial Professional career including leadership, wealth management, and retirement planning What makes a great Financial Services Professional? The ability to present complicated concepts effectively and maintain uncompromising principles, such as honesty and integrity Self-motivation to connect with company provided sales leads and network with new clients Strong relationship building, communication, and time-management skills A competitive and entrepreneurial spirit to achieve success both for yourself and others What we offer: Highly competitive commission structure designed to grow with you Passive income opportunities and bonus programs Fully paid study programs for insurance licensing SIE, Series 6, Series 63, CFP Award-wining training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year Flexible in-office schedules once you complete your agent training Progressive advancement opportunities Retirement savings program and more Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************

About Us: American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years. A Day in the Life: Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity. Learn more about American Integrity Insurance and our job opportunities at ************************ Lead, support, and execute enterprise-level projects across all departments, including Underwriting, Claims, Product, Reinsurance, Client Services, and others. Develop, maintain, and execute detailed project plans, including scope definition, timelines, milestones, resource coordination, and deliverables to ensure successful project outcomes. Serve as the primary project management partner for business leaders, ensuring alignment between project objectives and organizational strategy. Drive cross-functional collaboration by coordinating efforts across multiple departments, facilitating communication, managing dependencies, and resolving obstacles. Lead organizational change management efforts associated with enterprise initiatives, including stakeholder engagement, communication planning, and adoption support. Facilitate project meetings, working sessions, and executive updates to track progress, manage risks, and ensure accountability. Identify project risks, issues, and interdependencies; proactively develop mitigation strategies and drive resolution. Ensure consistent project governance, documentation, and reporting standards across enterprise initiatives. Partner with business leaders to support operational enhancements, regulatory-driven changes, and business growth initiatives. Utilize project management tools (e.g., Jira, Confluence, Smartsheet, or similar platforms) to track project status, deliverables, and action items. Support continuous improvement by identifying opportunities to streamline workflows, improve operational effectiveness, and enhance cross-departmental alignment. Serve as a trusted advisor to business leaders, providing guidance on project planning, execution best practices, and change readiness. Influence and collaborate across organizational levels to drive successful delivery and sustained adoption of enterprise initiatives. Education: Bachelor's degree (B.A. or B.S.) or related experience and/or training. Experience: 5-7 years of project management experience within property and casualty insurance industry is highly preferred. PMP, Scrum Master, Six Sigma, Blackbelt, or other project management certification preferred. Skills: Enterprise Project Management: Proven ability to plan, execute, and deliver enterprise-wide initiatives across multiple business functions. Insurance Industry Expertise: Strong understanding of insurance operations, including underwriting, product development, risk management, pricing, reinsurance, and client services. Change Management: Experience leading and supporting organizational change efforts, driving adoption, and aligning stakeholders through transitions. Stakeholder Management: Ability to build strong relationships with business leaders and teams across varied organizational levels. Execution & Accountability: Strong discipline in driving timelines, managing deliverables, and ensuring ownership across project teams. Analytical & Problem-Solving Skills: Ability to assess complex business challenges, identify solutions, and drive execution. Communication & Influence: Excellent written and verbal communication skills, with the ability to present clearly to both operational teams and executive leadership. Adaptability: Comfortable operating in a fast-paced, evolving environment with shifting priorities and business needs. Technical Proficiency: Experience with Jira, Confluence, Salesforce, or similar tools; advanced proficiency in Microsoft PowerPoint and Excel. Continuous Improvement Mindset: Commitment to improving project delivery practices, operational effectiveness, and enterprise collaboration.

The Claims Associate provides quality assistance to adjusters at all phases of the claim lifecycle to drive the claim to timely conclusion. Supports the success of the organization through interactions with agencies, policyholders, and employees. Thi Claims, Adjuster, Associate, Insurance, Support

Brightway Insurance is hiring a Full-Time Client Concierge in PVB As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction. Key Responsibilities Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services. Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing. Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions. Maintain organized client records, process paperwork, and manage scheduling to support agency operations. Follow up with clients to ensure satisfaction and encourage policy renewals and referrals. Qualifications High school diploma or equivalent; college degree preferred. Previous experience in customer service, insurance, or administrative roles is advantageous. Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software. Possession of a 4-40 Customer Representative license is preferred or the willingness to obtain one. Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge-apply today!

Job Title: Construction Assistant Project Manager Our client is seeking a detail-oriented and motivated Construction Assistant Project Manager to join their team. This role supports the Project Manager in planning, coordinating, and overseeing construction projects to ensure they are completed on time, within budget, and to the required quality standards. The ideal candidate will possess strong organizational skills, effective communication abilities, and a passion for driving successful project outcomes in the construction industry. Key Responsibilities: Assist the Project Manager in planning, scheduling, and executing construction projects from start to finish. Collaborate with architects, engineers, contractors, and other stakeholders to ensure seamless communication and project alignment. Monitor project progress, track milestones, and report on key performance indicators. Maintain project documentation, including contracts, change orders, budgets, and schedules. Support the coordination of on-site activities to ensure compliance with safety and quality standards. Assist in resolving construction-related issues by providing timely and effective solutions. Help manage project budgets and resources, ensuring cost-efficiency and control. Conduct site visits to assess project progress and adherence to specifications. Foster positive relationships with clients, subcontractors, and vendors. Qualifications: Bachelor's degree in Construction Management, Civil Engineering, or a related field (preferred). 1-5 years of experience in construction project management or a similar role. Strong understanding of construction processes, techniques, and materials. Proficient in MS Office Suite. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to work effectively under pressure and meet deadlines. Knowledge of safety regulations and best practices in construction. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and collaborative work environment. How to Apply: If you are passionate about managing impactful construction projects, we'd love to hear from you! Please send your resume and a project list to ********************* or give me a call: ************.

About Us: American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years. A Day in the Life: Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity. Learn more about American Integrity Insurance and our job opportunities at ************************ Participate in the renewal and new business activities that support underwriting decisions which are consistent with growth, retention and expense management goals. Review and critique new and renewal business accounts including inspections, endorsements and cancellations. Meet with appropriate internal/external contacts to establish support needs for new and renewal policies, inspections and reports. Respond to inquiries and questions from agents, vendors, customers and internal departments. Research problems and assists with solutions. Provide administrative services as required to support the renewal and new business activities. Maintain superior level of customer service. Education: Bachelor's Degree in Business, Insurance, Risk Management or other related field preferred. Experience: Two (2) years of residential property insurance experience, or combination of education and experience. Licensure: Florida 20-44 license minimum requirement, with a preference towards Florida 2-20 license holders. Knowledge: Demonstrated skills in the use of computer software applications. Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit. Familiarity with various types of insurance policies preferred. Skills: Proven ability in customer service required. Strong decision-making skills. Ability to communicate interpersonally with individuals and groups via telephone and in writing. Ability to communicate effectively with a wide variety of technical / professional / consumer clients. Demonstrated ability to work independently and in a team environment. Ability to balance timeliness and accuracy. Aptitude to provide prompt, correct responses and documentation when requested. Ability to share information while determining and maintaining appropriate confidentiality. Innovative in developing new methods or approaches to tasks and / or processes. Resourceful in seeking information and gaining input to solve problems.

AHIP is looking for a Senior Director, Delivery System and Payment Transformation to join their team! If you are looking to make a real difference through your career journey, why not do it with the foremost health insurance advocacy organization in the nation? AHIP is the industry-leading trade association of health insurance providers striving to make health care better and coverage more affordable for every American. Our team works among the nation's most influential policymakers and stakeholders with front-row seats to make an unparalleled impact and change with policy advocates, leading conveners and conferences, foremost innovators, and champions of the healthcare industry. Position Summary: The Senior Director, Delivery System and Payment Transformation leads activities related to health plan coding and billing, provider fee-for-service and alternative payment models, and CMS Innovation Center models. The role includes assessing market trends, educating members, developing policy legislative and regulatory policy positions, and collaborating with AHIP member plans and other stakeholders. The position develops advocacy materials and collaborative cross-industry relationships that support AHIP's advocacy efforts at the state and federal levels and identifies and shares promising practices by health insurance providers in payment and delivery system reform. Finally, the position leads several large multi-stakeholder projects to assess participation in and advance value-based care. Essential Duties and Responsibilities Maintain tracking system of key market trends, catalog trends, and best practices pertaining to value-based care and payment. Prepare member-written educational materials, including regulatory summaries, issue briefs, slides, member memos, and newsletter articles. Track, prioritize, analyze implications, sequence activities, develop policy, solicit member feedback, and lead comment responses to proposed regulations or requests for information issued by CMS and other federal agencies and draft legislation by Congress or state legislative bodies. Communicate industry positions effectively through interactions with external organizations in various ways: one-on-one conference calls, multi-stakeholder meetings, and presentations. Develop and foster relationships with key contacts at member health insurance plans and other associations to advance member interests and identify opportunities for additional collaborations on initiatives of strategic interest to the AHIP membership. Support Clinical Innovations workgroups, including but not limited to Value-based Care and Coding by recruiting speakers, preparing materials for member calls and meetings, developing interactive, collaborative initiatives, articulating consensus on issues, and ensuring member engagement. Lead nominations of members for AHIP and other vacant seats associated with coding, billing and payment as well as support members once appointed. Serve as subject matter expert on the identified issues acting as a resource to internal and external partners, including responding to member and intra-divisional inquiries. Support interdepartmental priorities by providing content for time-sensitive press inquiries, policy statements on federal and state proposals, testimonies, etc. Performs other tasks as required or assigned. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. For example, while performing the duties of this job, the employee is regularly required to see, talk and hear. In addition, the employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms, communicate verbally, use computer and other technology (including keyboarding). Mental Demands The mental demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Employee must have a high capacity for logical thinking, be able to cope effectively with stressful demands involving high levels of responsibility and urgent deadlines, remain calm in conflict situations, focus on mission-critical matter but also have the ability to switch quickly from one project or demand to another (and back again). Minimum Education and Experience Required Bachelor's Degree and/or equivalent experience. Minimum of 5-7 years of experience analyzing and developing policy on health-related regulations and legislation. Strong understanding of and experience working with federal or state agencies and key external partners on issues of strategic interest. Experience writing comment letters, testimony, white papers, newsletters, advocacy, and consumer-facing materials. Experience presenting to large multi-stakeholder groups on complex health industry issues. Other Qualifications Strong knowledge of regulations impacting healthcare providers. Significant knowledge of provider fee-for-service payments and value-based payment model design. Knowledge of health plan operations is preferred. Experience interpreting/summarizing/developing health policy at the Federal or State level. Excellent analytical skills. Ability to work with diverse stakeholders and think strategically. Strong understanding of financing and delivery of care in the U.S. Working knowledge of health care coding preferred. Experience driving consensus across stakeholders. Strong time and project management skills to meet ongoing deadlines. Ability to work favorably as part of a team, understand and follow direction. Excellent oral and written communication skills. Ability to build collaborative relationships. Ability to influence others. Ability to identify and seek information. Analytical and conceptual thinking skills. Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Disability Specifications AHIP will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. AHIP is an Equal Opportunity Employer. BackApply