Working At American Airlines: Employee Reviews and Culture

The Culture At American Airlines

Information provided by the company

At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our passengers value: customer-centric planning, innovative marketing, and an exceptional travel experience, all supported by a cadre of talented people.

Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.

We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded You've come to the right place. American is in the business of serving the travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

American Airlines Overview

American Airlines focuses on providing an exceptional travel experience across the globe, serving more than 260 airports in more than 50 countries and territories. American's fleet of nearly 900 aircraft fly more than 3,500 daily flights worldwide from hubs in Chicago, Dallas/Fort Worth, Los Angeles, Miami and New York.

The staff at American Airlines come from unusually diverse demographic backgrounds. The company is 48.4% female and 44.1% ethnic minorities. American Airlines employees are slightly more likely to be members of the Republican Party than the Democratic Party, with 55.0% of employees identifying as members of the Republican Party. Despite their political differences, employees at American Airlines seem to be happy. The company has great employee retention with staff members usually staying for 7.8 years. The average employee at American Airlines makes $46,484 per year. Pay at American Airlines is significantly lower than some of its highest paying competitors, like PayPal, eBay, and Booking Holdings, which pay $116,794, $106,397, and $66,945, respectively.

American Airlines is an industry leader with 133,700 employees and an annual revenue of $17.3B that is headquartered in Fort Worth, TX.

The Organization’s Mission

To provide safe, dependable and friendly air transportation to our customers, along with numerous related services. We are dedicated to making every flight you take with us something special. Your safety, comfort and convenience are our most important concerns.

Perks of Working at American Airlines

What employees like about American Airlines is it provides the best company culture in the business - one that's built on respect.

Industry

Aviation

Revenue

$17.3B

Employees

133,700

Founded in

1930

Headquarters

Fort Worth, TX

Website

jobs.aa.com

Organization Type

Public

Pay does not increase to match the continually growing job description based on what the people who used to have these responsibilities get paid.

What Are Your Favorite Benefits/Perks?

Free flights. Knowledge of how airlines work from the inside out. Always learning something new.

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The Team At American Airlines

Key People

W. Douglas Parker

The Inside Scoop

Founded in 1930, American Airlines is one of the largest airlines in the world. Throughout the years, American has created more than 900,000 jobs worldwide and supported close to 1,400 nonprofit organizations. Together with regional partner American Eagle, they offer an average of nearly 6,700 flights daily to 350 destinations in 50 countries. They are also a founding member of the oneworld(r) alliance, whose members and members-elect offer nearly 14,250 flights daily to 1,000 destinations in 150 countries.

American Airlines Company Rankings

American Airlines is ranked #30 on the Best Technology Companies to Work For in Texas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

#30 in Best Technology Companies to Work For in Texas
#31 in Best Fortune 500 Companies to Work For in Texas
#13 in Best Companies to Work For in Fort Worth, TX
#2 in Best Technology Companies to Work For in Fort Worth, TX
#1 in Best Fortune 500 Companies to Work For in Fort Worth, TX
#5 in Biggest Companies in Texas
#1 in Biggest Companies in Fort Worth, TX

American Airlines Salaries

How much does American Airlines pay?

The national average salary for an American Airlines employee in the United States is $46,484 per year. Employees in the top 10 percent can make over $95,000 per year, while employees at the bottom 10 percent earn less than $22,000 per year.

8.9

Salary Score

Average American Airlines Salary

$46,484 yearly

$22.35 hourly

Updated December 14, 2021

$22,000

10 %

$46,000

Median

$95,000

90 %

Average Employee Earnings

Highest Paying Jobs At American Airlines

Rank	Job Title	Avg. Salary	Hourly Rate
1	Senior Engineering Technician	$107,737	$52
2	Application Development Team Lead	$106,027	$51
3	Purchasing Manager	$104,722	$50
4	Data Warehouse Developer	$99,635	$48
5	Senior Information Technology Developer	$99,608	$48
6	Object-Oriented Programmer	$97,151	$47
7	Infrastructure Engineer	$94,670	$46
8	Research Consultant	$92,123	$44
9	Network Engineer	$91,866	$44
10	Project Manager	$90,780	$44
11	Team Leader	$83,957	$40
12	Analyst	$75,203	$36
13	Staff Assistant	$70,755	$34
14	Facilities Maintenance Mechanic	$66,629	$32
15	Production Supervisor	$61,807	$30
16	Sales Representative	$61,293	$29
17	Material Logistics Specialist	$59,377	$29
18	Pilot	$59,274	$29
19	Operation Supervisor	$57,831	$28
20	Captain	$56,948	$27

American Airlines Demographics Summary

9.9

Diversity Score

We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

American Airlines Gender Distribution

Male

52%

Female

48%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for American Airlines. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

American Airlines has 133,700 employees.
48% of American Airlines employees are women, while 52% are men.
The most common ethnicity at American Airlines is White (56%), followed by Hispanic or Latino (20%) and Black or African American (12%).
American Airlines employees are most likely to be members of the Republican Party.
On average, employees at American Airlines stay with the company for 7.8 years.
The average employee at American Airlines makes $46,484 per year.

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American Airlines Employee Political Affiliation

American Airlines employees are most likely to be members of the Republican Party. The largest donation made to a political party by an American Airlines employee was by Doug Parker. Doug Parker donated $40,500 to the Democratic Party.

American Airlines

Parties

Republican Party

55.0 %

Democratic Party

44.2 %

Libertarian Party

0.4 %

Independent

0.1 %

Employee Political Donations

Name	Job Title	Party	Donation
Doug Parker	Chief Executive Officer	Democratic Party	$40,500
Joyce Johnson	Service Representative	Republican Party	$39,800
Lisa Fleet	Flight Attendant	Republican Party	$29,900
Stephen Johnson	Executive Vice President	Democratic Party	$25,700
Michael Wascom	Managing Director	Republican Party	$21,100
William RIS	Executive	Republican Party	$20,050
Douglas Parker	Chief Executive Officer	Republican Party	$20,000
William Bevins	Captain	Democratic Party	$20,000
Maya Leibman	Chief Information Officer	Democratic Party	$18,000
Myron Stoltzfus	Airline Pilot	Republican Party	$17,200

American Airlines Employment Videos

Undergrads: Hear from American Employees

American Airlines Financial Performance

8.9

Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1930

Organization type

Public

American Airlines Financing Rounds

Date	Amount	Security Type
Jan 1, 2015	$	Funding Round - American Airlines

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American Airlines Competitors

Competitors of American Airlines include PayPal, eBay, and Booking Holdings. Employees at PayPal earn more than most of the competition, with an average yearly salary of $116,794. The salaries at eBay average $106,397 per year, and the salaries at Booking Holdings come in at $66,945 per year.

Company

Average Salary

$117k$116,794

$106k$106,397

$67k$66,945

$45k$44,505

$43k$42,550

$42k$42,484

$39k$38,988

$39k$38,500

$36k$36,284

$35k$34,598

$24k

$146k

Frequently Asked Questions about American Airlines

When was American Airlines founded?

American Airlines was founded in 1930.

How many Employees does American Airlines have?

American Airlines has 133,700 employees.

How much money does American Airlines make?

American Airlines generates $17.3B in revenue.

What industry is American Airlines in?

American Airlines is in the aviation industry.

What is American Airlines's mission?

American Airlines's mission statement is "To provide safe, dependable and friendly air transportation to our customers, along with numerous related services. We are dedicated to making every flight you take with us something special. Your safety, comfort and convenience are our most important concerns."

What type of company is American Airlines?

American Airlines is a public company.

Who are American Airlines's competitors?

American Airlines competitors include Delta Air Lines, Southwest Airlines, Alaska Airlines, JetBlue Airways, Frontier Airlines, Spirit Airlines, United Continental Holdings, Xerox, eBay, Booking Holdings, PayPal, General Dynamics.

Who works at American Airlines?

W. Douglas Parker (Chairman and Chief Executive Officer)

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Updated December 14, 2021

Zippia gives an in-depth look into the details of American Airlines, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Airlines. The employee data is based on information from people who have self-reported their past or current employments at American Airlines. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Airlines. The data presented on this page does not represent the view of American Airlines and its employees or that of Zippia.

American Airlines may also be known as or be related to AMERICAN AIRLINES INC, American Airlines Inc, American Airlines Group Inc, American Airlines, American Airlines Group Inc. and American Airlines, Inc.

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